# Page 2 | REACH Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is REACH the right Digital Signage solution for you? Explore 512 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145943/REACH-Media-Network/reviews --- REACH 4.8 (512) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of REACH ## Showing most helpful reviews Showing 26-50 of 512 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeff M. Director of Design + Digital Religious Institutions Used the software for: 1-2 years ### "A Solid Piece of Software - Offering Custom Branding and Integrations" September 21, 2018 5.0 I've observed firsthand people coming into our facility and getting up-to-the-minute accurate information to help them find their way, be informed about upcoming events, and be entertained and inspired. REACH's support team is great and they are super friendly... Willing to work through anything with you! It's been a pleasure doing business with them and we are excited to keep expanding our network of displays in new and exciting ways in the future. Pros I love that they work with you to design a custom template that matches your organizations brand. Then, they offer integrations (we use the eSpace integration for building schedule) and modules (weather, social media, video, graphics) that pull in data from multiple sources onto one screen seamlessly. I've seen other digital signage solutions that offer either split screen solutions or out-of-the-box templates, but those fall short in creating a seamless brand experience. I also love how I can schedule graphics and videos for different days and times across multiple players/screens, and set them to expire and be removed automatically on a certain date. Cons One downside is they don't really offer weekend support. (I was able to get someone to message me back once, but the problem couldn't be resolved until Monday). We are a church and if something goes down on Sunday, we are out of luck. Most of the issues we were having were related to our players being on WiFi, which has as much to do with us as it does with them. Since we've hardwired all our players, we've been pretty much incident free. Their lower-end PC's, which they ship by default, leave much to be desired. Consider upgrading a level or two for enhanced performance and reliability. I wish the dashboard was mobile friendly. It is doable to scroll around and edit a few things on a smartphone, but it's less than ideal. In today's mobile world, I need to be able to make simple edits and check on player status' on the go quickly. Overall, it's backend dashboard is stuck in the past... but it does what it needs to do! Review Source TR Timothy R. Sr. Industrial Hygienist Mining & Metals Used the software for: Less than 6 months ### "Versatile, Intuitive, and Endlessly Customizable to your needs " May 18, 2022 5.0 In my humble opinion, communication and pre-planning are the cornerstones of good business and project management. The lack of them is the downfall of success. REACH software solves both problems with considerable ease. REACH Media is really the first product that proactively communicates with anyone who sees the monitor display, and it's always there. Good Job! Pros Overall ease of use, with little training required. The overall layout is visually appealing. Cons After using the software for about two months, I have no real cons, but instead a couple of suggestions. 1) I frequently have the REACH site and an Excel window open on one screen, with the windows reduced to the data being transferred. When a new calendar event window opens, it is fixed and cannot be moved, which greatly restricts window size. Please consider making the event box moveable as a click-and-drag; 2) Within the same new event calendar box, there is a button for more details, but the only addition is adding location. I think the original box could be slightly increased or tightened up to have location on the main screen; 3) When uploading new media library assets, it would be helpful if there was a crop/zoom function make the asset more readable or focus the content, and if it would be possible to have the option to have an asset scroll down automatically if the asset content exceeds screen height (Calendar events scroll just fine). Thanks Review Source LM Lynn M. Content Manager Building Materials Used the software for: 2+ years ### "Reach is easy to use and a great communication tool for our office" May 27, 2022 5.0 We have had Reach for several years now and it has been working well for us. We are currently redesigning our template and Reach has been helpful with this. They are always available to troubleshoot issues and to listen to our requests. Pros Loading graphics and video and scheduling them to appear when wanted is key. This is easy with Reach. The display looks great and we love it as a communication tool throughout our departments. Cons It may be more specific to our use, but if a graphic is assigned to multiple locations and you wish to change that to only one or two locations, it is easier to remove the graphic entirely and then start over than to go through the system and remove from each location. This is my only current issue with the software. Reason for choosing REACH Ease of use, excellent features, good support. Review Source Brian W. IT Analyst/Designer Higher Education Used the software for: 1-2 years ### "Happy Administrator & User" June 6, 2019 5.0 We needed a solution that was powerful but more reasonably priced than some of the competition. Also a company that was more responsive than some of the large signage vendors. REACH has come through on all counts and has a corporate style that is more like dealing with a family business than one of a large company bureaucracy crunching numbers with everything and charging every way possible. Not to mention having to wait until a representative talks to a group of managers just to get the amount for a quote for even simple items. I do not want to seem like I am bashing our former companies, as they both have a quality product and good people. It is just I do not miss their corporate cultures one bit. To compare, dealing with REACH is genuinely pleasant and I can get answers quickly to any need I have. On the occasion where something was truly a hard thing to quote based on the number of variables, I receive honest feedback, am given a general idea of a range and after the process is planned out, I get the answer right away. I never feel like we are waiting because more important customers are in the queue ahead of us. Pros I like the ease of use and the quickness that I can post something to multiple signs in multiple locations. Our former provider was one with very good software and REACH had a slightly different approach, but one that made sense and allowed me to manage our signs more efficiently. They are very responsive to user feedback and it show in the software. Cons Honestly very little. No complaints from my side. Review Source SH Scott H. ABE Coordinator Education Management Used the software for: 2+ years ### "Reach for the Best" February 4, 2022 5.0 Students know more about class offerings besides just the one they are in. They are more aware of our program as a whole vs the small piece they are currently interacting with. There are less office questions about what room is my class in. Pros Our students find the information informative and easy to digest. Cons There are times when it needs to reboot which can be an annoyance especially over the weekend. Review Source SD Sean D. IT Sectional Manager, Video and Events Semiconductors Used the software for: 2+ years ### "Reach Media platform is great and easy to use" January 25, 2024 5.0 Our experience with Reach has been great. They have good support and the players just work. The content managers love the playlist management and how simple it is to use. Pros We liked the simplicity of web portal, the playlist management and the remote management of our devices. Their support is also very good. Cons Once in a while we need to reinstall the application on some devices. Switched from [Sibyl](https://www.capterra.com/p/159266/Sibyl/) Signet support was poor and they needed to update their tools, which were lacking compared to Reach Media tools. Review Source DS Dan S. General Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "NEW Starter" June 8, 2022 5.0 I think the value the present is good vs the overall cost. Pros I have some experience with another system. The easy of setting up and full management for REACH is nice. The fact that their is no monthly charges beyond the add in services you need is nice. I don't feel like we are paying for something that we get no benefit for. Cons I think the editor for creating slides lacks some ability to be creative, it could be upgraded. But it is functional to make basic presentations. I know there is more options, but I am not a graphics person so I may just not know how to use it. Reason for choosing REACH Price and value Review Source WW Walter W. Digital Learning Specialist Education Management Used the software for: 2+ years ### "Easy to use and manage" April 4, 2022 4.0 Totally positive. Would recommend this system to anyone . Pros The scheduling feature is a huge positive for me. It is a set it and forget it thing. I can schedule the words of the week for the whole school year, and I don't have to worry about it. same form College shirt day and any other regularly appearing information. Cons None! I am completely satisfied with the product Reason for choosing REACH Not involved with the choice but Would have after using it. Review Source CY Christine Y. Assistant to the Director Higher Education Used the software for: 6-12 months ### "Communicate Like a Pro" January 11, 2021 5.0 From the start I knew I was dealing with a professional company. The training was very helpful and the fact that we can onboard any other person, at any other time, for free, is great. I was able to utilize the software right away and didn't really need a lot of support. When I've had questions or need help, the response is very quick. I love the quality of what we have chosen and have had others remark about how they love the displays. I'm glad that I did my homework and chose a winner. Pros I love that it is easy to use and very intuitive. I didn't want to have to buy special hardware or be a tech genius to operate it. I need plug and play and that is what I have. The other thing that I like about Reach is that when I have questions, I get excellent support. Cons I like the designing content features the least because they are not as user friendly or intuitive as other design software out there. Although, having said that, once you spend the time and get used to the nuances, you can create some very nice content. Alternatives considered [ScreenCloud](https://www.capterra.com/p/147087/ScreenCloud/)[TelemetryTV](https://www.capterra.com/p/182701/TelemetryTV/)[OptiSigns](https://www.capterra.com/p/173450/OptiSigns/)[Spectrio](https://www.capterra.com/p/144450/Spectrio/) Reason for choosing REACH I did my homework and researched other competitors and chose Reach because they recognize that they are not the cheapest company out there but that their level of service and product design is worth the extra investment. You get what you pay for in many respects. The level of quality saves me time as I create the content. The ease of use is worth money to me. Time is money. We've been using Reach for just over six months now and I love a company that is consistently asking me "what can we do to improve your experience?" That tells me that they are quality conscious and that speaks volumes to me. Also, whenever I've had a problem they are quickly and easily accessible. Review Source BM Bill M. Recreation Coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "A Great Way to REACH Your Audience" April 8, 2022 5.0 We have participants who come in specifically for one class to our building, and may not know what else is going on that we have to offer. REACH gives us an opportunity to very easily advertise to our customer base with a visual display that we were able to tweak to show exactly what information we want, when we want it. Pros The software is easy to use and very user friendly. Having had the software for a few years now, I'm always impressed by each new feature added, and the ease it takes to learn how to best implement it. Cons Tweaking a display just the way I want it is slightly harder to do than it was with a previous design, but the more I get used to the software, the easier it becomes. Review Source JM James M. Program Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Reaching our Youth!" August 20, 2019 5.0 Reach is a great tool that is user friendly and easy to follow. We have had many youth in our program mention they loved being able to sit and eat their meal and get updated at the same time. It is a great tool for what we do! Pros We are able to connect with the homeless youth we serve in a way that speaks to them (TV). As sad as it is TV broadcasting in facilities like ours have a huge impact on getting the information out that we need to! I love the fact that I can customize each page the way I want it and then adjust it anytime I need to. I also love the fact that there are stock photos that we can use to help upgrade our message to the clients. Cons I only think that I have trouble when I try to update the board, sometimes I get confused on how to get the updates to transfer to the screen. It is getting better but that was the only thing I had trouble with. Reason for choosing REACH Originally I was not the program manager and the previous manager talked to me about what we wanted to have to get youth involved more. We researched many different things but did not pick out anything other than REACH. We loved what it had to offer and the went with it. At first the previous manager did not use it because of other reasons and when I took over I was very excited to get rolling with all the divers tools REACH has to offer! Thanks! Review Source EH Elaine H. Design and Media Coordinator Religious Institutions Used the software for: 2+ years ### "Great overall product and amazing customer service!" December 1, 2020 5.0 This product is easy to use and customize. Whether you make your own graphics and upload them or use REACH's images and editing tools, you'll be happy with this system. The designers listen to our specific needs and are able to customize our template at any time as well. Everyone I've had contact with has been super helpful and had immediate follow-through. Most importantly, this system is RELIABLE! Pros We had a basic one-screen service for multiple years and upgraded our wall screen to REACH just a few weeks ago. Installation and ordering was easy with the help of our contact, \[SENSITIVE CONTENT HIDDEN\], who helped us every step of the way from design needs, installation, ordering, billing, and training. \[SENSITIVE CONTENT HIDDEN\] listened to our specific needs and was able to customize our program to be EXACTLY what we need for the present and for the future. When we thought we had the wrong cords for installation (which we didn't...our mistake), she was willing to send the correct ones overnight. She was willing to go over and above for us. This has been a consistent trend in all of my dealings with REACH. HIGHLY RECOMMEND! Cons The only thing I would change is the design tools. These aren't always easy to use. The best way to get around this is to design in another program and upload an image instead. Review Source DB Deborah B. service rep Education Management Used the software for: Less than 6 months ### "REACH makes my job easier!" January 31, 2024 5.0 I am so HAPPY to be using this product, I use it everyday. It's a joy to use. Pros I like the fact that you could demo the product before purchasing, it's user friendly, you can schedule training, I love the layout of the product. Response when you need help is available and timely. There's just so much I love about this product! Cons In the filter status I like to be able to see what I have scheduled because sometimes I'm asking myself did I schedule something. I schedule my events at least 2 weeks in advance. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) The product we used was BrightAuthor. It was not one of the options to pick from in the previous question. The product just was not suitable for our needs. It was ok...not user friendly. Review Source TK Tara K. Office Specialist Health, Wellness and Fitness Used the software for: 2+ years ### "REACH Media Network review" June 6, 2019 5.0 We are a community center that hosts a fitness center, senior center and the South St. Paul Parks and Recreation department. We use REACH to help advertise many different events, programs and fitness opportunities. With the help of REACH we are able to connect with all of those who travel though our building. If there are any concerns with the REACH program the customer service is outstanding. The staff at REACH is always more than willing to personally talk you through any questions you may have. That is one of the things I appreciate most partnering with REACH. Thank you for exceeding our expectations. Pros The software is very easy to use and find your way around. Simple steps are used throughout the entire program. Cons If I had to pick something it would be the amount of different fonts available. I like options, though there are plenty to choose from that would be something that I would like to see more of. Review Source TP Tammie P. Director of Marketing Health, Wellness and Fitness Used the software for: 2+ years ### "Ease oof Use is a MUST" March 29, 2022 4.0 I have had good experience with REACH but could be better is it was more user friendly. Pros Being able to use and create from the software wherever I am. It is a MUST to have access and functionality from anywhere. Cons I am not always able to find my playlists as easily as I would like. Need clear ways to get to loaded layouts. Reason for choosing REACH No Review Source Ganisetti U. student Higher Education Used the software for: 6-12 months ### "Reach" July 20, 2023 4.0 Everything in reach is good. It is a genuine platform. Pros Reach is a great digital signage company. It is very easy to use. customer support is very good and quick response. Cons I didn't notice any negative thing in reach. everything is good it having the feature of video sharing and link sharing with other third-party platforms. Review Source LV Leigh V. Cook/ Kitchen Manager Food Production Used the software for: 1-2 years ### "Not sure what kind of a Title you want me to give it?" June 8, 2022 4.0 Pros If I take the time to figure out some of the different steps, it is worth it to add different things to the menus. Like that you can put pictures on the board. Cons Takes too long to put my Menus up on the boards especially if I have to make a new one. Review Source Douglas A. Assistant Computer & Network Security Used the software for: 6-12 months ### "Annonces publicitaires " September 14, 2023 5.0 Pros C'est un logiciel qui vous permet de faire évoluer votre entreprise sur les réseaux sociaux J'aime la façon dont on peut planifier les graphiques ça me permet d'offrir à mes clients plusieurs types d'optionsREACH est un logiciel très fiable je le conseille à tous si éventuellement vous souhaitez faire connaître votre jobs ou commerce En plus de ça c'est même pas chèr Cons Les configurations de REACH sont très compliqué sinon j'ai pas eu d'autre problème Review Source JG Justin G. Senior Director of Member Engagement & Wellness Non-Profit Organization Management Used the software for: 2+ years ### "Game changer during the pandemic " October 6, 2020 5.0 We use REACH to enhance our internal member amd digital communication. It now also serves as the seamless way for all members to reserve times of their choosing. REACH staff are accommodating and the software and hardware work just as well today as the first day of install several years ago. Pros We have used REACH for several years and it always suited our needs. It wasn't until the reopening guidelines set forth by the State and numerous requirements did we fully reap the true advantages of REACH. Scheduling and reservations are now made simple and our Y members love this system. It's equally easy to use from the Admin and member perspective. Cons There is nothing to dislike! The only area for improvement could be to have a better app interface. Web based works seamlessly but the app could be significantly improved. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing REACH It accomplished identical results for a fraction of the price! Review Source MB Mario B. Operaio Farming Used the software for: I used a free trial ### "Reach segnaletica digitale" January 19, 2024 5.0 Ho provato il software con la prova gratuita da molte possibilità di personalizzazione, con molte integrazioni buona possibilità di semplificare la messaggistica Pros Mi piace del software le integrazioni von molte app o altri software e la semplificazione della messaggistica Cons Ho provato la prova gratuita trovo Reach un buon software non trovo difficoltà Review Source Bandaru S. Student Higher Education Used the software for: 1-2 years ### "Review for Reach" February 3, 2023 4.0 It is a best advertising platform for companies.And mobile marketing it is very friendly. Pros Reach is very friendly. It having mobile access,this integrated with third parties.Best advertising platform for companies Cons The customer support is poor in some cases Review Source RB Robert B. School Principal Education Management Used the software for: 2+ years ### "Bright, fun, engaging -- perfect digital signage for elementary kids!" March 16, 2022 4.0 REACH has allowed me to keep announcements in front of my student body and staff in a way that is bright, engaging, timely, and flexible. Pros If I'm pressed for time, I can quickly pull from high-quality, pre-made templates and sign options. If I have time to make my own signs, the menu of colors, backgrounds, fonts, and animation features allow me to be creative. Cons It would be very helpful if each font name was shown in the actually font; this would make it easier to pick from the list. Review Source BR Betsy R. Marketing Manager Maritime Used the software for: 1-2 years ### "Solid foundation with flexibility to grow/expand" March 25, 2022 5.0 We are a fairly new client, just REACHed the one-year mark. Their customer service continually makes a big impression. The initial sales process and onboarding was been very easy, which is a pleasant surprise. REACH is the perfect fit for us. It is a great foundation, and is allowing us to now move forward and add additional locations/functionality. Pros The software is easy to use and is similar to other platforms we use on the regular. The fact that there isn't a huge learning curve is appreciated. Cons One thing we wish was different - there is no longer a Proof of Play feature. We were told, however, that it was in development 9 months ago. Hopefully that will happen this year. Alternatives considered [The TV Sign](https://www.capterra.com/p/142687/The-TV-Sign/)[OptiSigns](https://www.capterra.com/p/173450/OptiSigns/)[Displai](https://www.capterra.com/p/183003/Displai/)[Poppulo Digital Signage](https://www.capterra.com/p/230791/FWi/) Reason for choosing REACH User-friendly software, customer service, price point. Additionally, our rep \[SENSITIVE CONTENT\]- we felt that he was actually listening to us and our needs. Review Source CG Chelsea G. Marketing Analyst & Communication Specialist Mining & Metals Used the software for: 6-12 months ### "Great for Internal Communcations" January 7, 2021 5.0 Overall, my experience with Reach has been easy and enjoyable. Reach provides us with all the necessities we need to efectively use digital signage and communicate across our Steelworks. Pros Reach has made our implementation of digital signage simple and easy. The support team is great to work with, always responds within the hour, and eager to help. One of the biggest things I like about the platform is the simplicity of it. As we are new to the digital signage platform, the ability to upload department specific content has been a breeze. Cons One of the features that would benefit our usage of Reach would be premade templates. Some of our admins are hesitant of building content because they are unsure of where to start. Having ready to use templates would give them a starting point and an idea on how to layout their content. Alternatives considered [Screenscape](https://www.capterra.com/p/231648/Screenscape/)[Hypersign](https://www.capterra.com/p/152949/Hypersign/) Reason for choosing REACH When comparing all the products, Reach hit all the points we needed and were looking for. Also, we were fortunate enough to talk with another user of Reach and gather their experience and they had nothing but positive news to share. They were right! Review Source VF Valerie F. Marketing & Communications Manager Commercial Real Estate Used the software for: 6-12 months ### "REACH Software takes our brand to the next level" September 24, 2020 5.0 From the initial conversations and demonstrations on how the software works, to designing a layout and implementation of our devices, the experience has been top-notch. My questions have always been addressed, and you can tell the responses are sincere. The follow up and updates are appreciated and relevant to my company's needs. We are so happy with the software, we're in discussions on how to use additional devices for future projects now too. The REACH team is so great to work with - you won't be disappointed! Pros I was involved with selecting this software, implementing it in our buildings and updating the content regularly. There are many things I like about this software: it is customized to fit our needs, tech support is not only helpful, but they're quick to respond and actually provide a resolution, and the product performs exactly how I hoped it would. Not to mention, it is extremely user friendly! The quality and performance of this product was important to us, and it definitely shows. We've received many compliments on it and we're considering adding more in additional locations. This software not only offers a great communication tool for our company, it helps to elevate our brand. We couldn't be happier with the software. Cons I honestly cannot think of any negatives - we're very happy with this software. Reason for choosing REACH We did consider alternative products, but I cannot remember their names now. They were not comparative on performance or price though, so that's why we initially decided to move forward with REACH. But now I'm grateful we made this decision because the 'behind the scenes' of customer service & support are above our expectations too. Review Source Similar Products Featured ## Related categories [Digital Signage](https://www.capterra.com/digital-signage-software/)