# Get Connected Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Get Connected Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more.

Source: https://www.capterra.com/p/145964/Get-Connected

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# 

 Get Connected Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Get Connected

## What is Get Connected?

Get Connected is for organizations that want an easy way to manage, engage, and increase the impact of their volunteers. Since 2009, they've helped thousands of organizations like United Way, Habitat for Humanity, and Humane Society drive 8 million hours of volunteer service and deliver nearly $200 million in community impact. Learn about their commitment to local communities and how they can help your volunteer program by visiting their website and getting a short, free demo of Get Connected.

## What is Get Connected used for?

[Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

Overall rating

Based on 95 user reviews

Reviews sentiment

Positive

89%

Neutral

8%

Negative

2%

Starting price

$39

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Get Connected alternatives

Highest Rated

[4.9 (39)](https://www.capterra.com/p/90188/VolunteerMatters/reviews/)

Starting price

$3790.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (204)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/)

Starting price

$600.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (49)](https://www.capterra.com/p/208936/POINT/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/145964/Get-Connected/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Scheduling

4.4 (19)

57.89% of 19 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Attendance Tracking

4.2 (15)

80.00% of 15 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

Volunteer Recruiting

3.9 (15)

60.00% of 15 reviewers that rated this feature as important or highly important

Advertise volunteer opportunities and recruit new volunteers

Membership Management

4.2 (14)

57.14% of 14 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Event Management

4.2 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Activity Tracking

4.0 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Get Connected 36 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Track and manage schedules and meetings via an integrated calendar

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Store and organize documents in a centralized system

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Software specialized for non-profit organizations

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Adjust communications based on previous interactions or personal preferences

Active reporting of data and metrics

Track volunteer performance and award those who exceed certain criteria

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Manage volunteer information and direct volunteer resources

Advertise volunteer opportunities and recruit new volunteers

Get Advice

We can help you find the software with the features you need.

Features

4.4 (54)

4.4

Based on 54 reviews

## Pricing

Value for money

4.5 (47)

Free Trial

Basic

$39.00

Flat Rate,Per Month

Value for money

4.5 (47)

4.5

Based on 47 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (93)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (93)

4.7

Based on 93 reviews

## User reviews

Overall rating

4.4

Based on 95 reviews

Filter by rating

5(52)

4(33)

3(8)

2(2)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Board of Directors, Project Management Chair

Non-Profit Organization Management

### "Could use some slight tweaks but overall, a great platform!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 14, 2025

While I do think that the info articles could use a little revamping, I have been very pleased with all customer service reps I’ve dealt with. Whether over the phone or via email, everyone has been pleasant and genuinely helpful.

Pros

It’s great for managing volunteer opportunities and community events. I am a primary user for a non-profit and we have been pleased with it overall.

Cons

The knowledge share modules can be confusing to navigate and are not clear when there are certain options that aren’t available at all levels of the software. I often find info or instructions on features not available to my group and cannot always find the answer I’m looking for. There are also some areas that could be a bit more user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Andy G.

CEO

Non-Profit Organization Management

### "Day of Caring is only possible because of this program"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 7, 2025

We use Get Connected every year for our Day of Caring where we connect 1000+ volunteers to projects around the reason. We use it for volunteer signup as well as nonprofits to input projects. It allows us to let volunteer teams pick projects and be matched with the organizations.

Pros

Ability to connect volunteers to projects and let they choose.

Cons

There was a bit of a learning curve for some of the more advanced features.

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reasons for choosing Get Connected

In the past the team just used an excel and this made things much easier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TH

Travis H.

Mgr. of Floor Experiences and Volunteers

Museums and Institutions

### "Huge Upgrade from Previous Volunteer Management Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 19, 2023

Overall, Get Connected has been a major upgrade from my previous management software. It is a continuous learning process, both for me, my co-workers, and my volunteers, but it has helped immensely toward my goals of integrating all volunteer activity and data into a single platform. The public webpage that connects directly to our organizations home site also feels like a big bonus - I don't think a lot of other products offer that feature.

Pros

The customizability of the website. Having the option to create my own custom pages and spotlights is really nice, and helpful for users to see lots of information about our volunteer program before they sign up.

Cons

This software has proven very difficult for me to use with older volunteers (retirees, etc.). There are some minor features about it that are not the most user-friendly or intuitive, and older generations of people have a harder time figuring out the nuances. Also, it feels like Get Connected tries to be a "one size fits all" type of management software, which for the most part is okay, but my volunteer program is somewhat unique and very diverse, and it doesn't work for some of what we do. For example, a lot of my volunteers do things offsite or not scheduled, and these things can be very difficult to capture throught the software.

Alternatives considered

[Volgistics](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/)

[Volunteer Impact](https://www.capterra.com/p/79197/Volunteer-Impact/)

Reasons for choosing Get Connected

The features of Get Connected seemed to be much better and more intuitive than the other products I considered. It was the most expensive option, but my organization had the money at the time, so I went for it. Also, the sales person I worked with was very helpful, persistent, and convincing (in a good way!). He continued to regularly check in while I went through the process of proposing the switch to a new software to the leadership team at my organization.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 6, 2023

Hi Travis, We really appreciate your thoughtful review. We're so glad to hear that Get Connected has helped you reach your goal for centralizing volunteer data and activity all in one place. We're also pleased to hear how much you like the customizable aspect of the volunteer website. We look forward to all the things your volunteer program accomplishes with your new platform! Best, Annelise

LA

Lindy A.

Volunteer Coordinator

Non-Profit Organization Management

### "Overall a good product, but some features need improving"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 19, 2023

Positive

Pros

The ability to export hours reported by volunteers and having our volunteer data compiled in one (digital) place.

Cons

The email blast feature does not allow for a lot of creative liberty, so we have to supplement with using Constant Contact. The available "Filters" for "Opportunities" are not helpful.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 6, 2023

Hi Lindy, Thanks so much for your review of Get Connected! We are so excited to hear that it is helping centralize your volunteer data. We hope to see you soon at one of our upcoming webinars. Best, Annelise

VB

Vincent B.

Project Manager

Non-Profit Organization Management

### "Works Great."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

January 12, 2023

Pros

Being able to have a centralized location for our volunteer data and locations.

Cons

Not so great on the support. Responses would become lengthy, videos would become confusing, and overall wishing more of a person to person call bound vs. all over email.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 6, 2023

Hi Vincent, Thanks for taking the time to share your experience with Get Connected and the impact it has made on centralizing your data. We look forward to seeing the long-term benefits Get Connected has on your volunteer programming!

MI

Marty I.

Director of Monitoring & Evaluation

Non-Profit Organization Management

### "It's Great if You Know How to Use it."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

January 12, 2023

Overall, our experience has been good; definitely better than what we had previously. Based on some surveys, our volunteers do not seem to be as impressed or fond of it. I could be a learning opportunity for us to find a way to create more value for them.

Pros

This system has some great features and unfortunately they are not used to the best of our ability. Keeping up with everything is a full time job; our volunteer coordinators don't have that luxury, and I, as the site manager have too many other job responsibilities to be able to devote the time needed. Hopefully, that will change in the near future and we will be able to create and hire someone specifically for this.On the end user side it seems to be easy to navigate; managing it is not as easy-remembering where to find certain features is not always intuitive.

Cons

Retrieving the data you are needing is not easy. You have to know exactly what order to add filters, and those available filters do not always give the options you are needing. For example, If I want to know who responded to an opportunity and which of those actually served/attended-can't do that. That seems like a common bit of information an organization would like to know.It would be great to be able to receive emails/notifications through the app.

Reasons for choosing Get Connected

Honestly, I don't remember, but probably the value for the features offered.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 6, 2023

Hi Marty, We really appreciate you leaving a review of Get Connected. Thank you for making us aware of the challenges you're having with the filtering. Please let us know if we can help with any of the system nuances; the Customer Experience team is here to support you! Reach out to support@galaxydigital.com Best, Annelise

MJ

Marcy J.

Volunteer Coordinator

Government Relations

### "Getting connected with volunteers"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

January 12, 2023

GC was straight forward with their presentation. They tried to answer all our questions as we had specific situations that they researched for us to be able to succeed.

Pros

I like the look of the portal. It is easy for users to find our events.

Cons

These are not cons, but items I wish we could have available. I have over 100 events and i wish i could print out all events on one spreadsheet with each events participants names.

Reasons for choosing Get Connected

it was the best that fit our needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 15, 2023

Hi Marcy, Thanks so much for your review! We're glad to hear about your positive experience, and that Get Connected has been a good fit for your needs. We look forward to seeing the long-term benefits the software has on your volunteer programming!

MR

michelle r.

Volunteer Coordinator

Non-Profit Organization Management

### "Get Connected is great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 12, 2023

Pros

The ability to check in and out easily through your mobile device and it is user friendly

Cons

The required waiver signature can be a little difficult for some

Switched from

[VolunteerHub](https://www.capterra.com/p/79209/VolunteerHub/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 15, 2023

Hi Michelle , Thanks for leaving a review of Get Connected. We're so happy to hear you've been enjoying the easy mobile check in. Join us for an upcoming Get Connected training to learn more tips and tricks for Site Managers! Best, Annelise

AU

Anonymous User

Senior Director

Hospital & Health Care

### "Get Connected Got Us Connected!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 16, 2022

Pros

What I like most about the product is the ease of use. It is very simple to review messages, tasks, or other items as they arise. It is also simple to connect back to the sponsors of the product with comments or questions.

Cons

The problem I've encountered is that it is tied to GDPR standards. That posed a bit of a problem for our organization, but we were able to make changes in our process to accommodate the issues encountered due to GDPR adherence.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 22, 2022

Hi there, Thank you for leaving us a review! We're happy to hear that Get Connected has been easy to use and helpful in reducing administrative time. Please let us know if we can help with any of the system nuances; the Customer Experience team is here to support you! Best, Annelise

JO

Julie O.

Education Team Assistant

Non-Profit Organization Management

### "Managing Volunteers "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

November 15, 2022

I have so many questions and help is not easy to get.

Pros

Everything for a volunteer is all in one place.

Cons

It is confusing and you have to know so much to use it effectively. I do not use it enough to feel comfortable with all I need to do inside the program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 22, 2022

Hi Julie, Thank you so much for taking the time to leave your feedback. I'm so glad to hear that Get Connected is meeting your organizational needs. Thank you for making us aware of the challenges you're having. Please reach out to us at success@galaxydigital.com so we can find the best solution for supporting your volunteer site. We look forward to connecting. All the best, Annelise

[View all Reviews](https://www.capterra.com/p/145964/Get-Connected/reviews/)

Popular comparisons

[SignUpGenius vs Get Connected](https://www.capterra.com/compare/135392-145964/SignUpGenius-vs-Get-Connected) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)