--- title: "Get Connected Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Get Connected Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more." source_url: "https://www.capterra.com/p/145964/Get-Connected/" page_type: "product" language: "en" publication_date: "2026-11-02" --- # Get Connected Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Get Connected ## What is Get Connected? Get Connected is for organizations that want an easy way to manage, engage, and increase the impact of their volunteers. Since 2009, they've helped thousands of organizations like United Way, Habitat for Humanity, and Humane Society drive 8 million hours of volunteer service and deliver nearly $200 million in community impact. Learn about their commitment to local communities and how they can help your volunteer program by visiting their website and getting a short, free demo of Get Connected. ## What is Get Connected used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Overall rating Based on 95 user reviews Reviews sentiment Positive 89% Neutral 8% Negative 2% Starting price $39 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Get Connected alternatives Highest Rated [4.9 (39)](https://www.capterra.com/p/90188/VolunteerMatters/reviews/) Starting price $3790.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (206)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/) Starting price $315.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145964/Get-Connected/alternatives/) ## FAQs about Get Connected Overview ### What problems does Get Connected solve? Get Connected solves fragmented volunteer recruitment and event coordination by giving nonprofits and partner agencies one portal to publish opportunities, manage shifts, match teams to projects, send reminders, and track hours. Volunteer centers, United Ways, university service offices, and agency managers benefit from quicker mobilization, clearer volunteer communication, and reporting for community impact and grants. Answer based on 63 reviews Overview ### Which roles and teams benefit most from Get Connected? Get Connected is most used by volunteer coordinators, volunteer center managers, and engagement teams that recruit, schedule, communicate with, and track volunteers. Executive directors, community impact leaders, and program administrators use it to oversee service programs, monitor participation, and coordinate outreach. Operations and project managers support event logistics and resource planning. Answer based on 90 reviews Overview ### What company size and industries is Get Connected built for? Get Connected is built for small nonprofits, with 76% of reviewers from small businesses and 59% in Non-Profit Organization Management. It also serves enterprise organizations (16%), Civic & Social Organizations (9%), and Hospital & Health Care providers (9%), supporting volunteer management for schools, faith groups, governments, museums, and libraries. Answer based on 95 reviews Features and Usability ### What are the key features of Get Connected? Get Connected includes core volunteer management tools for posting opportunities, volunteer recruiting, attendance tracking, and volunteer hour tracking. Event management and scheduling support shifts, registrations, and large service events, while communication management provides email alerts, reminders, and SMS messaging. Differentiating capabilities include mobile access, customizable forms, and real-time reporting. Answer based on 55 reviews Overview ### How well does Get Connected work for agency management? Get Connected gives agency managers shared tools to post opportunities, manage pages, export responses, and communicate with volunteers. Nonprofits and volunteer centers value agency autonomy, administrator oversight, and automated emails, while some partners find the interface less intuitive and want broader agency permissions, search filters, and event-management options. Answer based on 21 reviews Integrations ### Which third-party tools and platforms does Get Connected integrate with? Get Connected connects natively to LinkedIn for Business, Meta for Business, Salesforce Sales Cloud, Stripe, and Twitter/X. These integrations cover social media, CRM, and payments, giving teams direct connections to major business platforms. Answer based on 6 reviews Getting Started and Support ### How easy is it to onboard and train a team on Get Connected? Get Connected offers live online training, webinars, documentation, and videos. Reviewers report that volunteers and nontechnical users often learn basic navigation quickly, while administrators and agency managers need more time for setup, reporting, and advanced features. Teams should plan dedicated training time, especially when supporting staff turnover or less computer-confident users. Answer based on 22 reviews Getting Started and Support ### What customer support options does Get Connected offer, and how do users rate the experience? Get Connected offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe support as responsive, friendly, knowledgeable, and effective at resolving issues and guiding onboarding. Some users report confusing help videos, lengthy email exchanges, and a preference for more direct person-to-person assistance. Answer based on 42 reviews Features and Usability ### How does Get Connected track volunteer hours and activity? Get Connected tracks volunteer sign-ups, hours, attendance, and event activity in one place, making reporting easier for coordinators. Universities, nonprofits, and volunteer centers value advanced events, targeted outreach, and scheduling tools, although older or less technical volunteers may need training, and unscheduled offsite work can be harder to record. Answer based on 18 reviews ## Features AI summary Based on 949 Volunteer Management reviews Capterra data shows that buyers of volunteer management software rank the following features as their top priorities: - **Registration Management** (**44%** of reviewers rated this feature as critical) - **Scheduling** (**63%**) - **Event Management** (**51%**) Get Connected supports all three features reviewers value most: **Registration Management**, **Scheduling**, and **Event Management**. Together, these capabilities help organizations manage volunteer sign-ups, coordinate shifts and activities, and run events more efficiently, allowing teams to stay organized and deliver a better volunteer experience. Registration Management 4.0 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Scheduling 4.4 (19) 57.89% of 19 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Event Management 4.2 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Event Scheduling 4.4 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Plan an event's time and location Volunteer Recruiting 3.9 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Advertise volunteer opportunities and recruit new volunteers Attendance Tracking 4.2 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Get Connected 36 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Document Storage: Store and organize documents in a centralized system - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - For Nonprofits: Software specialized for non-profit organizations - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Reporting: Active reporting of data and metrics - Recognition Management: Track volunteer performance and award those who exceed certain criteria - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Volunteer Management: Manage volunteer information and direct volunteer resources - Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers --- Get Advice We can help you find the software with the features you need. Features 4.4 (54) 4.4 Based on 54 reviews ## Pricing Value for money 4.5 (47) Free Trial Basic $39.00 Flat Rate,Per Month Value for money 4.5 (47) 4.5 Based on 47 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (93) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (93) 4.7 Based on 93 reviews ## User reviews Overall rating 4.4 Based on 95 reviews Filter by rating Counts reflect reviews available in this feed. 5(52) 4(33) 3(8) 2(2) 1(0) Mentioned topic Recent reviews first, then most helpful CC Community Coordinator - Inclusion Network Community Coordinator - Inclusion Network Used the software for: Less than 1 year ### "Software is great. Service support excels!" 5.0 June 26, 2018 Pros Ease of use. Both agencies and volunteers are able to register and navigate around the site intuitively. Add into it the fact that it is visually appealing, and it makes for a great user experience. Cons Some users are overwhelmed by the number of automatic responses, but that just encourages them to make refinements to their selection of interests, fans and causes. MI Marty I. Director of Monitoring & Evaluation Used the software for: 3-5 years ### "It's Great if You Know How to Use it." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 13, 2023 Overall, our experience has been good; definitely better than what we had previously. Based on some surveys, our volunteers do not seem to be as impressed or fond of it. I could be a learning opportunity for us to find a way to create more value for them. Pros This system has some great features and unfortunately they are not used to the best of our ability. Keeping up with everything is a full time job; our volunteer coordinators don't have that luxury, and I, as the site manager have too many other job responsibilities to be able to devote the time needed. Hopefully, that will change in the near future and we will be able to create and hire someone specifically for this.On the end user side it seems to be easy to navigate; managing it is not as easy-remembering where to find certain features is not always intuitive. Cons Retrieving the data you are needing is not easy. You have to know exactly what order to add filters, and those available filters do not always give the options you are needing. For example, If I want to know who responded to an opportunity and which of those actually served/attended-can't do that. That seems like a common bit of information an organization would like to know.It would be great to be able to receive emails/notifications through the app. CH Cindy H. Data and Program Support Specialist Used the software for: 1-3 years ### "Great product " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 20, 2021 Pros I like that the Qualifications page allows us to allow and prevent people from registering for certain opportunities. This allows us to increase the safety of clients. Cons The site is not user-friendly for site managers, managers, and users because it is not intuitive enough. I also do not like the integration of Sterling because when people do not complete their background check orders, the site blocks them from going back and completing it again. There are also some simple features that I believe should be available and when I submit a ticket, staff ask me to write a suggestion for the "suggestion box". Erika G. Volunteer Engagement Manager Used the software for: 3-5 years ### "Connect with Community with Get Connected! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2021 The benefit of being a centralized location where volunteers can come to browse a catalog of available volunteer opportunities and organizations. It was extremely valuable during March of 2020 at the onset of COVID. Pros I appreciate how we can filter out and target specific volunteers based on interests, causes, etc. It allows for a strategic and target recruitment strategy. The E-blast function is the most used function aside from creating opportunities and organizations. Customer care is always on point with our multi-layered questions and are very responsive in a timely manner. Cons There are a few strange nuances, but once you learn what those are, you can overlook them. OA Outreach and Community Engagement Coordinator Outreach and Community Engagement Coordinator Used the software for: 3-5 years ### "Get Connected is a flexible and useful volunteer tool. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2021 Overall Get Connected is a wonderful product. My only wish is that all nonprofit organizations would set up an account for their volunteer and event needs. Pros It is very easy to use for both the user and the agency. I love that I can "assume the primary manager" and make changes for our partners, if needed. I love the email tool as a boost in communicating an event or need - when someone receives a personal email the response is always greater. Our specific program, Volunteer Connect, is integrated with our local university's South Serves. That is a valuable way for the students at South Alabama to give back to the community outside of their school needs. Cons My experience and use is rather basic, therefore I do not have any suggestions for improvements. It seems that getting our "inside" volunteers i.e. \[SENSITIVE CONTENT\] to log their hours is cumbersome. I would like a simpler way for them to do so, as they are very busy in their day to day work and volunteer jobs. As an agency we want everyone who gives their time to us to be recognized and for us to note how many hours they give. We just have trouble with convincing them to create an account and record their time for each individual event/meeting etc. Dominique T. Volunteer Coordinator Used the software for: Less than 1 year ### "FRFB Get Connected Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 5, 2021 The last non-profit company I worked for utilized a different software for recording and engagement...it can't even compare to Get Connected. There is an ease to Get Connected that I haven't experienced with any other database management for profit and non-profit purposes. And if I have any questions, I can always reach out to Tech Support. Pros It's a one stop shop! I can easily access the information I'm looking for and pull reports as needed. Cons Some functions have too many steps and sometimes the steps just don't make sense. I should be able to do and access whatever I need to for a specific volunteer right from their account but it doesn't always happen. MM Melissa M. Volunteer Coordinator Used the software for: Less than 1 year ### "Love This Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2022 Pros This software has really transformed our volunteer program. It makes all the information on our events in one visually appealing, organized place - which is easy to share with someone who wants to know what our organization does. It saves me a ton of time - less emailing volunteers back and forth for signing them up for events. I love the reports section and data exports. Cons Some of our less tech-savvy volunteers don't like having to sign up for each event when they come to multiple events a week, every week. I got around this by signing all our core volunteers up for every relevant event, and then whoever actually shows up is checked in using the check-in kiosk. CE Community Engagement and Special Events Manager Community Engagement and Special Events Manager Used the software for: Less than 1 year ### "Review of Get Connected" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 1, 2022 I'm very excited with the possibilities Get Connected offers. So far our experience has been positive and I look forward to adding more of our programs onto Get Connected. To our programs using Galaxy Digital, it has been a VERY helpful tool. Pros Get Connected has a lot of options for large agencies with multiple volunteer programs. With the appropriate upgrades, each program has a chance to operate independently of other programs utilizing the same Get Connected subscription. We are still in the process of onboarding all of our programs, but so far the outlook is very positive and I'm really looking forward to seeing our agency using this resource to its full capacity (we're getting there!). On top of that, the Get Connected team is incredibly responsive in providing help and support to users. Cons Get Connected can be hard to use for volunteers and staff who aren't very "techie", especially the older generation. This can make progress slow if you are transferring from one software to this one as both staff and volunteers become used to the new program. There are also certain levels of inflexibility with the program that requires creative workarounds. In many ways, you have to be prepared to shape your program to how Get Connected is setup instead of vice-versa. ED Executive Director Executive Director Used the software for: 3-5 years ### "I have used this product for 6 years and have always been very happy with it." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2018 It allows our community to have a portal for volunteering. Pros Easy to use and allows people from different skill levels to navigate it easily. It is a great portal for volunteers and agencies. Cons Sometimes I have to remember the steps to accomplish a task that I do not do frequently. I have to go to the help screen and figure out what it is called to search. SD Senior Director Senior Director Used the software for: 1-3 years ### "Get Connected Got Us Connected!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 17, 2022 Pros What I like most about the product is the ease of use. It is very simple to review messages, tasks, or other items as they arise. It is also simple to connect back to the sponsors of the product with comments or questions. Cons The problem I've encountered is that it is tied to GDPR standards. That posed a bit of a problem for our organization, but we were able to make changes in our process to accommodate the issues encountered due to GDPR adherence. [View all Reviews](https://www.capterra.com/p/145964/Get-Connected/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [SignUpGenius vs Get Connected](https://www.capterra.com/compare/135392-145964/SignUpGenius-vs-Get-Connected)