--- title: "Get Connected Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Get Connected Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more." source_url: "https://www.capterra.com/p/145964/Get-Connected/" page_type: "product" language: "en" --- # Get Connected Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Get Connected ## What is Get Connected? Get Connected is for organizations that want an easy way to manage, engage, and increase the impact of their volunteers. Since 2009, they've helped thousands of organizations like United Way, Habitat for Humanity, and Humane Society drive 8 million hours of volunteer service and deliver nearly $200 million in community impact. Learn about their commitment to local communities and how they can help your volunteer program by visiting their website and getting a short, free demo of Get Connected. ## What is Get Connected used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Overall rating Based on 95 user reviews Reviews sentiment Positive 89% Neutral 8% Negative 2% Starting price $39 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Get Connected alternatives Highest Rated [4.9 (39)](https://www.capterra.com/p/90188/VolunteerMatters/reviews/) Starting price $3790.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (206)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/145964/Get-Connected/alternatives/) ## FAQs about Get Connected Overview ### What problems does Get Connected solve? Get Connected solves scattered volunteer recruitment, slow emergency mobilization, and hard-to-track hours by centralizing opportunities, signups, scheduling, check-in, notifications, and reporting in one portal. Volunteer coordinators, nonprofit agencies, United Ways, campus service teams, and multi-agency community networks use it to match volunteers faster and manage large events more efficiently. Answer based on 74 reviews Overview ### Which roles and teams benefit most from Get Connected? Get Connected is most used by volunteer coordinators, volunteer center managers, and community impact teams that organize recruitment, scheduling, and engagement across programs. Executive directors, assistant directors, and nonprofit leaders rely on it for visibility into participation, while administrators and outreach staff use it to manage records, communications, and community connections. Answer based on 90 reviews Overview ### What company size and industries is Get Connected built for? Get Connected is built primarily for small nonprofits, with 76% of reviewers from small businesses and 59% in non-profit organization management. It also serves civic and social organizations and hospital and health care groups, each at 9%, plus schools, churches, local governments, museums, libraries, and similar organizations for volunteer management. Answer based on 95 reviews Features and Usability ### What are the key features of Get Connected? Get Connected includes core volunteer management tools like volunteer recruiting, volunteer tracking, scheduling, event management, and email alerts. Differentiating capabilities include agency management for partner nonprofits, a public volunteer portal with search and filters, customizable forms and branding, and reporting tools for hours, activity, and community engagement. Answer based on 55 reviews Overview ### How well does Get Connected work for agency management? Get Connected gives agencies and site managers a practical way to manage profiles, opportunities, and communication in one place. Volunteer centers, nonprofits, and campus programs like the admin controls, exports, and reminder emails, though some agency managers find onboarding less intuitive and want more filtering, customization, and group event options. Answer based on 21 reviews Integrations ### Which third-party tools and platforms does Get Connected integrate with? Get Connected integrates with LinkedIn for Business, Meta for Business, Salesforce Sales Cloud, Stripe, and Twitter/X. These integrations cover social media, CRM, and payments, giving teams direct connections to major business platforms for outreach, lead management, and transaction workflows. Answer based on 6 reviews Getting Started and Support ### How easy is it to onboard and train a team on Get Connected? Get Connected offers live online sessions, webinars, documentation, and videos, giving teams several ways to learn. Volunteers and staff with basic digital skills often ramp up quickly, while administrators, managers, and less technical users usually need more time for setup, advanced features, and ongoing training as roles change. Answer based on 22 reviews Getting Started and Support ### What customer support options does Get Connected offer, and how do users rate the experience? Get Connected offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, friendly, and effective during onboarding and troubleshooting, especially by phone and email. Some users report confusing help articles, lengthy email exchanges, and a steep learning curve that can make getting help feel slower. Answer based on 42 reviews Features and Usability ### How good is Get Connected for tracking volunteer hours? Get Connected makes volunteer hour tracking and event participation easier for many coordinators, especially across large programs and recurring events. Nonprofits, campuses, and volunteer centers value activity logs, check-in tools, and reporting support, though some teams find hour submission cumbersome for older volunteers, offsite work, or infrequent users. Answer based on 18 reviews ## Features AI summary Based on 929 Volunteer Management reviews Capterra data shows that buyers of Volunteer Management software rank the following features as their top priorities: - **Registration Management** (**43%** of reviewers rated this feature as critical) - **Scheduling** (**63%**) - **Event Management** (**52%**) Get Connected supports all three of the features reviewers value most: **Registration Management**, **Scheduling**, and **Event Management**. Together, these capabilities help organizations handle volunteer sign-ups, coordinate shifts and availability, and manage events more effectively, allowing teams to stay organized and deliver smoother volunteer experiences. Registration Management 4.0 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Scheduling 4.4 (19) 57.89% of 19 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Event Management 4.2 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Volunteer Recruiting 3.9 (15) 60.00% of 15 reviewers that rated this feature as important or highly important Advertise volunteer opportunities and recruit new volunteers Event Scheduling 4.4 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Plan an event's time and location Attendance Tracking 4.2 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Get Connected 36 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Document Storage: Store and organize documents in a centralized system - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - For Nonprofits: Software specialized for non-profit organizations - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Reporting: Active reporting of data and metrics - Recognition Management: Track volunteer performance and award those who exceed certain criteria - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Volunteer Management: Manage volunteer information and direct volunteer resources - Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers --- Get Advice We can help you find the software with the features you need. Features 4.4 (54) 4.4 Based on 54 reviews ## Pricing Value for money 4.5 (47) Free Trial Basic $39.00 Flat Rate,Per Month Value for money 4.5 (47) 4.5 Based on 47 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (93) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (93) 4.7 Based on 93 reviews ## User reviews Overall rating 4.4 Based on 95 reviews Filter by rating 5(52) 4(33) 3(8) 2(2) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Board of Directors, Project Management Chair Non-Profit Organization Management ### "Could use some slight tweaks but overall, a great platform!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 14, 2025 While I do think that the info articles could use a little revamping, I have been very pleased with all customer service reps I’ve dealt with. Whether over the phone or via email, everyone has been pleasant and genuinely helpful. Pros It’s great for managing volunteer opportunities and community events. I am a primary user for a non-profit and we have been pleased with it overall. Cons The knowledge share modules can be confusing to navigate and are not clear when there are certain options that aren’t available at all levels of the software. I often find info or instructions on features not available to my group and cannot always find the answer I’m looking for. There are also some areas that could be a bit more user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Andy G. CEO Non-Profit Organization Management ### "Day of Caring is only possible because of this program" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 7, 2025 We use Get Connected every year for our Day of Caring where we connect 1000+ volunteers to projects around the reason. We use it for volunteer signup as well as nonprofits to input projects. It allows us to let volunteer teams pick projects and be matched with the organizations. Pros Ability to connect volunteers to projects and let they choose. Cons There was a bit of a learning curve for some of the more advanced features. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reasons for choosing Get Connected In the past the team just used an excel and this made things much easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Travis H. Mgr. of Floor Experiences and Volunteers Museums and Institutions ### "Huge Upgrade from Previous Volunteer Management Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 19, 2023 Overall, Get Connected has been a major upgrade from my previous management software. It is a continuous learning process, both for me, my co-workers, and my volunteers, but it has helped immensely toward my goals of integrating all volunteer activity and data into a single platform. The public webpage that connects directly to our organizations home site also feels like a big bonus - I don't think a lot of other products offer that feature. Pros The customizability of the website. Having the option to create my own custom pages and spotlights is really nice, and helpful for users to see lots of information about our volunteer program before they sign up. Cons This software has proven very difficult for me to use with older volunteers (retirees, etc.). There are some minor features about it that are not the most user-friendly or intuitive, and older generations of people have a harder time figuring out the nuances. Also, it feels like Get Connected tries to be a "one size fits all" type of management software, which for the most part is okay, but my volunteer program is somewhat unique and very diverse, and it doesn't work for some of what we do. For example, a lot of my volunteers do things offsite or not scheduled, and these things can be very difficult to capture throught the software. Alternatives considered [Volgistics](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/) [Volunteer Impact](https://www.capterra.com/p/79197/Volunteer-Impact/) Reasons for choosing Get Connected The features of Get Connected seemed to be much better and more intuitive than the other products I considered. It was the most expensive option, but my organization had the money at the time, so I went for it. Also, the sales person I worked with was very helpful, persistent, and convincing (in a good way!). He continued to regularly check in while I went through the process of proposing the switch to a new software to the leadership team at my organization. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 6, 2023 Hi Travis, We really appreciate your thoughtful review. We're so glad to hear that Get Connected has helped you reach your goal for centralizing volunteer data and activity all in one place. We're also pleased to hear how much you like the customizable aspect of the volunteer website. We look forward to all the things your volunteer program accomplishes with your new platform! Best, Annelise LA Lindy A. Volunteer Coordinator Non-Profit Organization Management ### "Overall a good product, but some features need improving" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 19, 2023 Positive Pros The ability to export hours reported by volunteers and having our volunteer data compiled in one (digital) place. Cons The email blast feature does not allow for a lot of creative liberty, so we have to supplement with using Constant Contact. The available "Filters" for "Opportunities" are not helpful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 6, 2023 Hi Lindy, Thanks so much for your review of Get Connected! We are so excited to hear that it is helping centralize your volunteer data. We hope to see you soon at one of our upcoming webinars. Best, Annelise VB Vincent B. Project Manager Non-Profit Organization Management ### "Works Great." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 January 12, 2023 Pros Being able to have a centralized location for our volunteer data and locations. Cons Not so great on the support. Responses would become lengthy, videos would become confusing, and overall wishing more of a person to person call bound vs. all over email. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 6, 2023 Hi Vincent, Thanks for taking the time to share your experience with Get Connected and the impact it has made on centralizing your data. We look forward to seeing the long-term benefits Get Connected has on your volunteer programming! MI Marty I. Director of Monitoring & Evaluation Non-Profit Organization Management ### "It's Great if You Know How to Use it." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 January 12, 2023 Overall, our experience has been good; definitely better than what we had previously. Based on some surveys, our volunteers do not seem to be as impressed or fond of it. I could be a learning opportunity for us to find a way to create more value for them. Pros This system has some great features and unfortunately they are not used to the best of our ability. Keeping up with everything is a full time job; our volunteer coordinators don't have that luxury, and I, as the site manager have too many other job responsibilities to be able to devote the time needed. Hopefully, that will change in the near future and we will be able to create and hire someone specifically for this.On the end user side it seems to be easy to navigate; managing it is not as easy-remembering where to find certain features is not always intuitive. Cons Retrieving the data you are needing is not easy. You have to know exactly what order to add filters, and those available filters do not always give the options you are needing. For example, If I want to know who responded to an opportunity and which of those actually served/attended-can't do that. That seems like a common bit of information an organization would like to know.It would be great to be able to receive emails/notifications through the app. Reasons for choosing Get Connected Honestly, I don't remember, but probably the value for the features offered. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 6, 2023 Hi Marty, We really appreciate you leaving a review of Get Connected. Thank you for making us aware of the challenges you're having with the filtering. Please let us know if we can help with any of the system nuances; the Customer Experience team is here to support you! Reach out to support@galaxydigital.com Best, Annelise MJ Marcy J. Volunteer Coordinator Government Relations ### "Getting connected with volunteers" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 January 12, 2023 GC was straight forward with their presentation. They tried to answer all our questions as we had specific situations that they researched for us to be able to succeed. Pros I like the look of the portal. It is easy for users to find our events. Cons These are not cons, but items I wish we could have available. I have over 100 events and i wish i could print out all events on one spreadsheet with each events participants names. Reasons for choosing Get Connected it was the best that fit our needs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 15, 2023 Hi Marcy, Thanks so much for your review! We're glad to hear about your positive experience, and that Get Connected has been a good fit for your needs. We look forward to seeing the long-term benefits the software has on your volunteer programming! MR michelle R. Volunteer Coordinator Non-Profit Organization Management ### "Get Connected is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 12, 2023 Pros The ability to check in and out easily through your mobile device and it is user friendly Cons The required waiver signature can be a little difficult for some Switched from [VolunteerHub](https://www.capterra.com/p/79209/VolunteerHub/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 15, 2023 Hi Michelle , Thanks for leaving a review of Get Connected. We're so happy to hear you've been enjoying the easy mobile check in. Join us for an upcoming Get Connected training to learn more tips and tricks for Site Managers! Best, Annelise AN Anonymous User Senior Director Hospital & Health Care ### "Get Connected Got Us Connected!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 16, 2022 Pros What I like most about the product is the ease of use. It is very simple to review messages, tasks, or other items as they arise. It is also simple to connect back to the sponsors of the product with comments or questions. Cons The problem I've encountered is that it is tied to GDPR standards. That posed a bit of a problem for our organization, but we were able to make changes in our process to accommodate the issues encountered due to GDPR adherence. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 22, 2022 Hi there, Thank you for leaving us a review! We're happy to hear that Get Connected has been easy to use and helpful in reducing administrative time. Please let us know if we can help with any of the system nuances; the Customer Experience team is here to support you! Best, Annelise JO Julie O. Education Team Assistant Non-Profit Organization Management ### "Managing Volunteers " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 November 15, 2022 I have so many questions and help is not easy to get. Pros Everything for a volunteer is all in one place. Cons It is confusing and you have to know so much to use it effectively. I do not use it enough to feel comfortable with all I need to do inside the program. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 22, 2022 Hi Julie, Thank you so much for taking the time to leave your feedback. I'm so glad to hear that Get Connected is meeting your organizational needs. Thank you for making us aware of the challenges you're having. Please reach out to us at success@galaxydigital.com so we can find the best solution for supporting your volunteer site. We look forward to connecting. All the best, Annelise [View all Reviews](https://www.capterra.com/p/145964/Get-Connected/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [SignUpGenius vs Get Connected](https://www.capterra.com/compare/135392-145964/SignUpGenius-vs-Get-Connected)