# Page 2 | Get Connected Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Get Connected the right Volunteer Management solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145964/Get-Connected/reviews --- Get Connected 4.4 (95) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Get Connected ## Showing most helpful reviews Showing 26-50 of 95 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Board of Directors, Project Management Chair Non-Profit Organization Management Used the software for: 1-2 years ### "Could use some slight tweaks but overall, a great platform!" August 14, 2025 4.0 While I do think that the info articles could use a little revamping, I have been very pleased with all customer service reps I’ve dealt with. Whether over the phone or via email, everyone has been pleasant and genuinely helpful. Pros It’s great for managing volunteer opportunities and community events. I am a primary user for a non-profit and we have been pleased with it overall. Cons The knowledge share modules can be confusing to navigate and are not clear when there are certain options that aren’t available at all levels of the software. I often find info or instructions on features not available to my group and cannot always find the answer I’m looking for. There are also some areas that could be a bit more user friendly. Review Source AG Andy G. CEO Non-Profit Organization Management Used the software for: 6-12 months ### "Day of Caring is only possible because of this program" January 7, 2025 5.0 We use Get Connected every year for our Day of Caring where we connect 1000+ volunteers to projects around the reason. We use it for volunteer signup as well as nonprofits to input projects. It allows us to let volunteer teams pick projects and be matched with the organizations. Pros Ability to connect volunteers to projects and let they choose. Cons There was a bit of a learning curve for some of the more advanced features. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Get Connected In the past the team just used an excel and this made things much easier. Review Source SO Stacy O. Volunteer Services Manager Non-Profit Organization Management Used the software for: 2+ years ### "Recruit and coordinate help you need quickly" March 24, 2021 4.0 While the set up and implementation was really hard for me, the company took my feedback and has created a more hands-on implementation process for new users (which is awesome). The training required on the front end is a time investment and can be a little intimidating for some, and some of our volunteers who aren't comfortable with computers struggled a little. That being said, with some training materials built and after getting comfortable using different features, the platform does make recruitment and tracking so much easier. There are so many useful tools that have made the past year of trying to respond to a pandemic MUCH, much more successful than if we were using the tools we had before (meaning, manually responding to inquiries). We have a really large volunteer program (upwards of 9,000 volunteers coming through the program in a year), and this system has made it much easier to communicate important information quickly and mobilize help when it's needed LIGHTNING FAST. I think that the investment in time/training up front is worth it, though I would plan to set resources and staff time aside to really devote to getting comfortable using the platform (so you can then devote time/resources to making sure your volunteers are supported in using it). Pros We were able to recruit people VERY quickly to get the right amount of people to help in really dire situations throughout the last year. Some features we like: Scheduling features, qualifications, eBlasts, shifts, check-in/kiosk, automatic notifications, customization and look/feel of website, customer service that helps with brainstorming/finding solutions, the company's responsiveness/adaptability to feedback, Teams/group volunteering featuers, and features for grouping together volunteer opportunities (making it easier to run dynamic reporting, share certain types of opportunities with new volunteers, etc) Cons Not user friendly for older users/non-tech friendly folks; some features that we sought out DO exist, but not necessarily in the way we needed them to work; some reporting/filters seem counter-intuitive to working with the population system was built for (ex: very difficult to narrow down active, current volunteers based on how recently they "worked" or submitted hours); does require a LOT of training for both staff and volunteers Alternatives considered [Volgistics](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/)[HandsOn Connect](https://www.capterra.com/p/128308/HandsOn-Connect/)[Volunteer Impact](https://www.capterra.com/p/79197/Volunteer-Impact/)[CERVIS](https://www.capterra.com/p/89032/CERVIS/) Reason for choosing Get Connected Visually appealing, had more of the features we wanted, price point fit in budget Review Source Response from Galaxy Digital October 18, 2021 Stacy, Thank you so much for your review and feedback here! We're so glad to hear Get Connected meets your needs and your organization was so quickly able to mobilize the volunteers you needed in an emergency. As always, our Customer Experience team is here to support your site. Please do reach out to us at any time! TH Travis H. Mgr. of Floor Experiences and Volunteers Museums and Institutions Used the software for: 2+ years ### "Huge Upgrade from Previous Volunteer Management Software" January 19, 2023 4.0 Overall, Get Connected has been a major upgrade from my previous management software. It is a continuous learning process, both for me, my co-workers, and my volunteers, but it has helped immensely toward my goals of integrating all volunteer activity and data into a single platform. The public webpage that connects directly to our organizations home site also feels like a big bonus - I don't think a lot of other products offer that feature. Pros The customizability of the website. Having the option to create my own custom pages and spotlights is really nice, and helpful for users to see lots of information about our volunteer program before they sign up. Cons This software has proven very difficult for me to use with older volunteers (retirees, etc.). There are some minor features about it that are not the most user-friendly or intuitive, and older generations of people have a harder time figuring out the nuances. Also, it feels like Get Connected tries to be a "one size fits all" type of management software, which for the most part is okay, but my volunteer program is somewhat unique and very diverse, and it doesn't work for some of what we do. For example, a lot of my volunteers do things offsite or not scheduled, and these things can be very difficult to capture throught the software. Alternatives considered [Volgistics](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/)[Volunteer Impact](https://www.capterra.com/p/79197/Volunteer-Impact/) Reason for choosing Get Connected The features of Get Connected seemed to be much better and more intuitive than the other products I considered. It was the most expensive option, but my organization had the money at the time, so I went for it. Also, the sales person I worked with was very helpful, persistent, and convincing (in a good way!). He continued to regularly check in while I went through the process of proposing the switch to a new software to the leadership team at my organization. Review Source Response from Galaxy Digital February 6, 2023 Hi Travis, We really appreciate your thoughtful review. We're so glad to hear that Get Connected has helped you reach your goal for centralizing volunteer data and activity all in one place. We're also pleased to hear how much you like the customizable aspect of the volunteer website. We look forward to all the things your volunteer program accomplishes with your new platform! Best, Annelise LD Leola D. Director of Equity and Resource Development Non-Profit Organization Management Used the software for: 1-2 years ### "Get Connected Saves the Day for our United Way" July 12, 2021 5.0 Pros We love how easy this software is to use - for our organization and for our volunteers. Ease of navigation is huge when you are working with a population that includes people who may not be particularly tech savvy. Cons I wish that the ReDi disaster response module were available for free. Of course. :) We are a small, but mighty nonprofit, looking to manage our disaster response efforts through Get Connected. At this time, we are unable to afford it. But! The team at Galaxy Digital and the Get Connected support staff worked with us to find a solution that works for us within the Get Connected platform. Review Source Response from Galaxy Digital August 17, 2021 Leola, Thank you for your review here! We're so glad to hear that Get Connected has saved the day for your United Way! As always, our Customer Experience team is here to support you! Reach out with any needs or questions and look forward to seeing you at upcoming training events! VR Verified Reviewer Administrator Civic & Social Organization Used the software for: 6-12 months ### "Do Not Recommend!" January 3, 2022 2.0 First, the platform is not at all geared towards raising money. I should have realized this because they do not heavily advertise this feature. However, the sales rep made it seem like it would be easy to add fundraising and convinced me it would work. Second, the platform is not quick and easy to get up and running. You have to complete HOURS of training that has to be scheduled weeks out in advance. This was also not revealed to me by the sales rep until after they got my money. So my attempt to get a platform up and running within a few days of the disaster turned into 6 weeks. Note, I completed all the training as soon as possible (I took the earliest class and did all the self-paced training) and this was still how long it took. Third, you need a full-time person to manage this platform. It is not something that will run seamlessly in the background. It is basically a database. So you need to have a dedicated person that is pretty tech savvy that is able to spend AT LEAST 20 hours a week managing your platform. Fourth, all the volunteer groups have to ALSO have a dedicated person that ALSO has to go through training! This was a huge turnoff to the civic groups that I pitched this platform to. Finally, after all of these issues, I contacted the company within 6 weeks and explained that this was not what I thought it would be. I asked for a refund. I was denied. They said they do not offer refunds. That meant I was out nearly $5,000 of my own money that I donated to the Pros Nothing. I liked what I saw in the demo. But what I actually got after the company had my money was very disappointing. Cons Amount of training required to use. Amount of time required to manage. Amount of admins required. Poor customer service. Alternatives considered [GoFundMe](https://www.capterra.com/p/158457/CrowdRise/) Reason for choosing Get Connected Sales rep Review Source CJ Cierra J. Lead Volunteer Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Say YES to Get Connected" October 27, 2022 5.0 Get Connected has been able to have a large hand in growing my volunteer base, everyone has a cell phone and likes using apps. Using a laptop or computer is not always the easiest method for people, having an app means consumers have it available at all times. Pros Get Connected makes it as easy as a finger click away for my volunteers to get connected, get involved, and spread the word. Cons I would like to see Galaxy Digital Qualifications to be able to be seen on the volunteer's side as well as on the administrator's side on the app like it does on the web browser. It would be nice if the app also sent out alerts for example if i post an Opportunity on Galaxy Digital it does alert their email but alerting them in the app of activity would be even better since many don't check their email often. Review Source Response from Galaxy Digital November 6, 2022 Hi Cierra, Thanks for your feedback. We're so glad that Get Connected has helped you grow your volunteer base and that you've had great results with the Cause Connect volunteer app! We hope to see you soon at one of our Get Connected events for volunteer leaders. Take care! GE Gina E. VP Marketing and Communications Fund-Raising Used the software for: 6-12 months ### "Since launching the platform, we are experiencing an even greater interest in volunteering. " June 19, 2018 5.0 Ease of use, better coordination of volunteers, increased marketing and awareness. Pros The software is easy to use, looks great online and offers rather robust back-end features for our partner agencies and as the site manager. It's also very user friendly for both agencies and volunteer team managers. We are very excited about the growth we've seen and the positive feedback we've received by our agencies and volunteer users. Cons There is nothing that we like least about the software! It's so useful to organizing volunteers and helping us streamline many processes. We still have the issue in our community that we have more volunteers than needs available or posted on the platform. While we have created a custom form on the site for a group of volunteers to request a volunteer need (specifically for teams of 5 or more people), we could use a few more features to help manage these company-based groups and to be able to streamline the process between the group's request, submission of project/needs from agencies specifically for a group, and actually matching the group to a need. We have also had more companies ask about collecting t-shirt sizes or other data from their employees upon sign-up, and I'm still working on a few work-around ideas for this. To address this process, we are currently utilizing a combination of the private volunteer need setting, user groups and initiatives. We may also start setting up custom pages on the site to organize a company's series of private volunteer needs into one centralized page that doesn't initially require a login by the user to view the need. Review Source Response from Galaxy Digital August 3, 2021 Gina, Thank you for your review! We're so grateful you're here as a part of the Get Connected community. It sounds like you have so much volunteer interest! Amazing! Our Customer Experience team is always available with support for your needs with building custom pages and navigating user groups. Best wishes and congrats on having such a great response to your Get Connected site! HP Hillary P. Volunteer Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Get Connected Galaxy Review" December 16, 2021 5.0 I have had great experience with Get Connected. It is very helpful in managing volunteers and it is easy to use. Pros I enjoy the ease of this software. It is very user friendly and intuitive. The previous software I worked with was the opposite so it is refreshing to no longer deal with that. Cons I wish that the software had a function where you could print mailing labels for event invitations to users. Switched from [Volgistics](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/) We made the switch because Volgistics was not user friendly and did not have a modern platform. Review Source Response from Galaxy Digital December 21, 2021 Hi, Hillary! Thank you for your feedback here on Get Connected by Galaxy Digital. We're grateful you've chosen Get Connected as your volunteer management platform and that you're finding it's meeting the needs of your program well. For the printing of labels for mailings, while there isn't a direct integration I know that our Customer Experience team can support you in finding a solution. Please reach out to us at any time, we're happy to help! GT Gwynneth T. President Non-Profit Organization Management Used the software for: Less than 6 months ### "Game changer " August 2, 2022 5.0 Pros Galaxy Digital's Get Connected software is easy to set up and customize to your needs. Their customer service team walks you through onboarding at your pace - mine was lighting fast! I can now see my events and volunteers for each of them at a glance. If someone drops out I can easily send a note to interested volunteers and can get replaced quickly. Has cut down my event management time by 80% Cons The only thing I would change if I could is the volunteer value per hour. For us it varies by each event and the software lets you assign a value - but it's across all hours regardless of event. Reason for choosing Get Connected We went with Get Connected because of the scheduling and hour tracking that they provide. Review Source Response from Galaxy Digital August 3, 2022 Hi Gwynneth! We're so glad your Get Connected onboarding was so successful and that you've experienced such phenomenal results! We absolutely love seeing volunteer programs thrive - it's why we do what we do. We hope to see you at one of our Get Connected events for volunteer leaders. Take care and stay in touch! MJ Marcy J. Volunteer Coordinator Government Relations Used the software for: 1-2 years ### "Getting connected with volunteers" January 12, 2023 4.0 GC was straight forward with their presentation. They tried to answer all our questions as we had specific situations that they researched for us to be able to succeed. Pros I like the look of the portal. It is easy for users to find our events. Cons These are not cons, but items I wish we could have available. I have over 100 events and i wish i could print out all events on one spreadsheet with each events participants names. Reason for choosing Get Connected it was the best that fit our needs Review Source Response from Galaxy Digital January 15, 2023 Hi Marcy, Thanks so much for your review! We're glad to hear about your positive experience, and that Get Connected has been a good fit for your needs. We look forward to seeing the long-term benefits the software has on your volunteer programming! JM Jason M. volunteer Coordinator Civic & Social Organization Used the software for: 6-12 months ### "Best all in one volunteer management tool!" October 27, 2022 5.0 Our experience was unbelievable actually. This is the only company who when you have a challenge they send you a personalized video showing you the process on your own site. Pros Get Connected is the best volunteer management software we have found with many features and options to do just about anything you need to do. Cons Not really a con. but the cost is a little more than some, but that is offset by the stellar customer service. Reason for choosing Get Connected The quick response to questions and enquiries without making you feel stupid. From the first callback it seemed they were more interested in solving our challenges and not just selling us a product. Switched from [Volgistics](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/) We needed a more robust system. Review Source Response from Galaxy Digital November 6, 2022 Hi Jason, Thanks so much for your review! We're so glad to hear about your positive experience with our Customer Experience team! We pride ourselves in stellar customer service, and we look forward to seeing the long-term benefits Get Connected has on your volunteer programming! KB Karen B. Director Alumni Volunteer Relations Higher Education Used the software for: 2+ years ### "Easy to Use" October 27, 2022 5.0 Great customer service. Great product with an affordable price. Pros Our volunteers like that they can see it all and search through volunteer roles without having to log in with a profile. Once they see the value and are excited to volunteer, then they make an account. You can share direct links to volunteer roles and then share in emails and on social media. Roles that you want to first advertise to your experienced volunteers can be made "private" with you sharing the link with them directly. Then once they have selected their spots, open the opportunity to all by making it "public". There are so many ways to customize the roles you post (with shift times, with different amounts of volunteer slots) that it is easy to post roles. Cons If it could have been integrated to be part of a single sign on that would help our users. Reason for choosing Get Connected Functionality and cost were two big factors when deciding on a product. We liked that you can track not only who signed up, but who came, and then pull reports to show the total hours people served. Review Source Response from Galaxy Digital November 6, 2022 Hi Karen, Thank you for leaving us a review! We're so glad to hear that Get Connected has helped you manage specialized volunteer roles, and that your volunteers like using the platform! As always, our Customer Experience team is here to support you. Please reach out with any needs or questions! VR Verified Reviewer Service Coordinator Education Management Used the software for: Less than 6 months ### "Good customer service and " December 14, 2021 5.0 Pros I like the hours tracking tool that shows where our students volunteer. The customer service team is very helpful and quick. Cons You have to "respond to a need" on the site (basically register for things) but it confuses our students a lot that they have to do this before submitting hours. Reason for choosing Get Connected It has an app. Review Source Response from Galaxy Digital December 16, 2021 We're so glad you're loving how Get Connected is supporting your student's volunteerism! Please reach out to us for continued support any time and keep your eyes open for upcoming trainings where we help you make the most of the software for your program! AS Alex S. Volunteer Services Supervisor Non-Profit Organization Management Used the software for: 2+ years ### "Get Connected is Amazing" May 20, 2021 5.0 We have been able to successfully navigate difficult times with a pandemic thanks to GC. It's a fantastic product, and I would highly recommend. Pros GC is amazing for dynamic institutions. Rapidly having the ability to update volunteer opportunities, track volunteer hours, contact folks, send out e-blasts and communications really makes all the difference! Also their support team is AMAZING. Highly responsive and kind, I had never worked with such a wonderful group of support folks before. Cons There is a substantial learning curve to it. Sometimes, you have to really be familiar with the way things are set up in order to get the information and data you're looking for. Review Source Response from Galaxy Digital August 16, 2021 Alex, Thank you so much for your review of Get Connected! We seek to deliver the software programs just like yours need, along with kind and fast customer service, to allow you to do your work in the world making a great impact. Our team is grateful to know the software has helped your organization navigate the challenges of the pandemic. We're here if you need any additional software support. And keep an eye out for our special client training sessions! mR michelle R. Volunteer Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Get Connected is great!" January 12, 2023 5.0 Pros The ability to check in and out easily through your mobile device and it is user friendly Cons The required waiver signature can be a little difficult for some Review Source Response from Galaxy Digital January 15, 2023 Hi Michelle , Thanks for leaving a review of Get Connected. We're so happy to hear you've been enjoying the easy mobile check in. Join us for an upcoming Get Connected training to learn more tips and tricks for Site Managers! Best, Annelise SS Savanna S. Volunteer Engagement and Events Manager Non-Profit Organization Management Used the software for: 1-2 years ### "GET CONNECTED!!" May 13, 2021 5.0 Get Connected helps us bridge the gap between nonprofits and volunteers. It is bringing our community together to collaborate on how to make our community better and safer for all. Pros The product is very easy to use and is user friendly. There are so many helpful tools that many any situation seem possible. The features are awesome for the nonproducts as well as for the users (volunteers). Cons I don't think I dislike anything, as the team tries to make upgrades based on our feedback. I do want the calendar to sync to Outlook for Microsoft. Alternatives considered [GivePulse](https://www.capterra.com/p/152698/GivePulse/) Reason for choosing Get Connected The overall features and more bang for the dollar. We love using Get Connected by Galaxy Digital. Review Source Response from Galaxy Digital August 16, 2021 Savanna, Thank you so much for your review here! We're so glad you're seeing the software support your nonprofit's goals in making an impact! We're always here with our Customer Experience team for support if you need us! MO Monica O. Board Member Non-Profit Organization Management Used the software for: Less than 6 months ### "Who's on first? Keeping Track of Volunteers" August 25, 2022 5.0 My team and I are happy with the program. The ability to track our volunteers' location and their hours helps us gather more specific data that we can use for grant writing. It also helps us demonstrate how efficient we are at carrying our organization's mission via volunteers. Pros Although we are still new with the program (2 months) it has helped us keep track of our volunteers. We don't have employees because we are a 100% volunteer driven organization so keeping track of who was where was ad hoc and a bit stressful. The organization was growing exponentially and we needed a better way to schedule and track the volunteers. Cons There is a steep learning curve so I was surprised at the number of hours that I had to invest in putting it together...not tremendously difficult. However, their customer service is very responsive, courteous, and professional. Reason for choosing Get Connected The program had overall professional view and the ease of use (volunteer's perspective) were some of the factors that were taken in consideration when we purchased the program. Review Source Response from Galaxy Digital August 31, 2022 Monica, Thank you so much for taking the time to share your experience implementing Get Connected and the impact it has made on your volunteer-run organization. The Get Connected Customer Experience team is here to support you and we look forward to seeing the long-term benefits Get Connected has on your volunteer programming! Please reach out to us with any support needs you have! SS Shaun S. Pastor Non-Profit Organization Management Used the software for: 2+ years ### "Love this system" November 1, 2022 5.0 It has been great, from our original set up to things that we need they have been there for us Pros I love the fact that this software is easy to manage. I am also comfortable allowing others into the system. Cons There is really nothing I dont like about it Review Source Response from Galaxy Digital November 13, 2022 Hi Shaun, We really appreciate you taking the time to share how much you love Get Connected! We're here for you and can't wait to see how you grow your program! Take care. EO Elisabeth O. Volunteer Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "My GetConnected Site" October 27, 2022 4.0 I love the back end team - everyone is kind and understanding with a good sense of humor and hope Pros I like the ease of the features and how thorough the resources are in terms of accessibility and understanding for myself, agency managers, and volunteers on the site. Cons I think the way certain things are implemented - like the email notifications - are a little cumbersome and limiting because it can overwhelm the use and there's no way to only opt-out of certain communications. Review Source Response from Galaxy Digital November 6, 2022 Hi Elisabeth, Thanks so much for taking the time to share your experience with Get Connected. We're here for you and we look forward to seeing the long-term benefits Get Connected has on your volunteer program! ST Sarah T. Director, Corporate Engagement Used the software for: 2+ years ### "Get Connected is hands down AWESOME! " June 19, 2018 5.0 Pros The software is user friendly, looks amazing on any device, and is incredibly versatile whether you are a macro level organization coordinating your catchment area's volunteer center, a single nonprofit looking to ramp up their volunteer engagement, or an individual searching for volunteer opportunities. Additionally, the support team is one of the best I've ever worked with. Huge props to the crew at Galaxy Digital for working with us whenever we need assistance or help brainstorming! Cons There's really nothing to complain about in terms of the software - we made a giant leap forward when we decided to move to Get Connected/Galaxy Digital and couldn't be happier! Review Source Response from Galaxy Digital August 3, 2021 Sarah, Thank you so much for your review! Our mission is to support programs just like yours make that leap forward with easy to use software solutions. Our Customer Experience team is always here to assist. Thanks for being a part of the Get Connected community! Rachel C. Community Engagement Director Philanthropy Used the software for: 2+ years ### "Easy for managers and for users! " June 28, 2018 5.0 Pros Get Connected has a clean and modern look, and it is easy for administrators to make updates, customize, and gather data. They offer training videos for all types of users and are quick to answer support questions. Cons To sign up for a volunteer activity you must have an account. As a volunteer management agency, this is actually a pro, but some users do not like creating an account. Review Source Response from Galaxy Digital August 3, 2021 Rachel, Thank you for your review here! We're so glad your Get Connected site is supporting you with an easy to use volunteer management solution. That is our mission and our Customer Experience team is always here to support when needed. Keep up the great work! AM Andrew M. Volunteer Manager Hospital & Health Care Used the software for: Less than 6 months ### "Not perfect... But Damn Near!" September 21, 2021 5.0 It was amazing! I couldn't have asked for a more experienced and genuine team! I cannot wait to see the imapct this makes over the next year or two alone! Pros The ability to customize everything and figure out a way to get things done. Cons You have to learn it all so you could do it yourself. Sometimes it would have been nice to say, "Hey can you help me with this part." rather than try it do it wrong, or get help, and have to redo it or fix it. Reason for choosing Get Connected The sheer customization and options that are available. The "find a way to yes" mentality that the team had when helping me! Review Source Response from Galaxy Digital October 18, 2021 Andrew, Thank you so much for your review and feedback here! We're glad you're enjoying the customizations available for your Get Connected site. As always, our Customer Experience team is available to support! Keep in touch and let us know how this next year of implementation of the system goes- we want to hear about the impact of your program! AM Alexis M. Assistant Director Used the software for: ### "It's all about the Customer Service... Add a great product and room to grow= A+++ rating!" April 20, 2016 4.0 When West Virginia University decided to upgrade our volunteer management software, there was a lot of time and research put into the process. We have many "moving parts" to our needs, including integration with university data, single-sign-on, special reporting, large day of service coordination, and academic service-learning. No only did Get Connected turn out to be the best fit after our initial examination of the options, but WVU is very happy with our choice--mostly because of how much we admire and appreciate the caring, dedicated, smart, and cooperative staff at Galaxy Digital! Anyone who does work in the community knows that customer service is KEY. Galaxy has figured this part of their business model out to the fullest. 24/7 support online coupled with quick and effective communications via phone/email really has been instrumental in successfully launching our system. WVU is a large client for Get Connected (40K+ users with 7,500 hours tracked in our first 6 weeks) and the company has just been wonderful to collaborate with in the process. Open to system enhancements every 8 weeks or so, Get Connected has ALREADY implemented WVU's suggestions for system improvements, and has been a great partner to discuss future development opportunities. The software is a great match for our needs, and more importantly will be able to grow with the needs of our students and community. All users, including our students, faculty, staff, and community partners have loved the change and especially appreciate the clean navigation in Get Connected as well as the mobile functionality. Whether you're a small organization or a large land-grant institution of higher education, Get Connected is worth exploring if you need volunteer management software. We're happy to be part of the Galaxy Digital family, and hope those folks know that they're now part of our Mountaineer Family! Review Source Response from Galaxy Digital April 25, 2016 Wow -thank you so much for your kind words, Alexis! We are proud to be honorary members of the Mountaineer Family and look forward to continue to support you and WVU students on all your community engagement efforts! Heather K. Operations Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Beautiful and flexible" July 22, 2020 5.0 Largely really good! The app is just so-so, and there are places that would have been nice to see some changes/more options, but overall it's really good. Pros The capacity to really build community through the platform is awesome. It's easy to brand to look like everything else you're doing. Cons It's pretty pricey and there's a bit of a learning curve for sure. Reason for choosing Get Connected wide range of features and the ability to have opportunities that weren't shift based Switched from [Volgistics](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/) Wanted something that reflected our current century and made lives easier. Review Source Response from Galaxy Digital August 4, 2021 Heather, Thank you so much for your review of Get Connected! We're so glad you're here. Absolutely appreciate your feedback and insights. Check back in for updates/enhancements and new features! We're always here to support! Talk to a Capterra advisor for free and get results within 15 minutes.