# Page 4 | Get Connected Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Get Connected the right Volunteer Management solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/145964/Get-Connected/reviews --- Get Connected 4.4 (95) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Get Connected ## Showing most helpful reviews Showing 76-95 of 95 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SK Shelly K. Used the software for: ### "Get Connected Review" January 4, 2017 4.0 I just started with my company a couple of months prior to the upgrade so for me it was a little overwhelming. I had just started learning the old system when the new one was put into action. I have to admit it was quite intimidating. With the help of some of the ladies from your customer care department, it has gotten a lot easier for me. I am still learning everyday and I hope to one day know the system in and out. Review Source Response from Galaxy Digital October 18, 2021 Hi, Shelly! Thank you so much for your review and feedback here. As always, our Customer Experience team is here to support - reach out to join in on any new training we have coming up! LH Leslie H. Grant Writer Used the software for: ### "Get Connected is an efficient way for our organization to coordinate and track volunteer activities." April 20, 2016 5.0 Get Connected is user friendly and can be incorporated directly into our own webpage. Our partner agencies can be added in a way that allows them to upload their volunteer opportunities directly and also manage events. Get Connected provides the tools we need to operate a successful community engagement program. Review Source Response from Galaxy Digital August 2, 2021 Leslie, We're so glad to hear Get Connected is meeting the needs of your organization! We prioritize creating a system that saves you time while increasing volunteer engagement with ease. Keep looking for training opportunities from us to support you in making the most of your system. AI Andrea I. Manager of Community Service Used the software for: ### "Best Customer Service Ever! " April 20, 2016 4.0 The customer service from the Galaxy Digital team has been top notch! As a campus volunteer manager, we have had quick and accurate information from the Galaxy Digital team whenever we contact them. The team members are very knowledgable and are able to help troubleshoot any issues with ease. Review Source Response from Galaxy Digital October 18, 2021 Andrea, Thank you so much for your review! We are always here for you with our Customer Experience team and will continue to share new enhancements and updates with a detailed training so you can keep making the most of your Get Connected site! Thanks for being here! MS Maggie S. Volunteer Engagement Coordinator Used the software for: ### "Excellent" April 20, 2016 5.0 Customer service is exemplary (Nina is awesome!) whenever there is a problem they are quick to fix it, everyone listens to what we say and add it to enhancements. Super easy to use externally, things such as making surveys could be easier to make internally. Review Source Response from Galaxy Digital August 2, 2021 Maggie, Thank you so much. We do strive to continuously deliver a positive customer service experience for all of our Get Connected users. We also love hearing your feedback and insights so that we can continue to grow in ways that best serve our clients. Really appreciate your insights here. AR Ashley R. AmeriCorps Vista Used the software for: ### "This software is very easy to learn and use. It is also easy to train other agency partners." April 20, 2016 4.0 I wish there was a way for the administrator to be able to email certain agency's that have needs that have expired, or ongoing needs that are 3 years old, or events that happened two years ago in an easier manner. I do love how easy it is to post needs and events and to teach others how to use it. It is also something that anyone in the community could pull up and figure out how to use it very easily. Review Source Response from Galaxy Digital October 18, 2021 Hi, Ashley, thank you for your review and feedback here! Please reach out to us at Customer Experience any time, we're here to support you! MB Michelle B. Director of Campus Life Used the software for: ### "agency portal and personal use" April 21, 2016 4.0 easy to post events easy to access information sometimes when we call - it is difficult to just talk to who we want to - it seems we have to make appointments though someone else all the time campus portal is more cumbersome on the backside than it needs to be wish the campus portal connected to all site so information could be shared when the students leave our area Review Source Response from Galaxy Digital October 18, 2021 Michelle, Thank you for your review and feedback here. We're happy to support you with your site. Feel free to reach out to our Customer Experience team! CB Carol B. RSVP Director Used the software for: ### "Administrator for 100 agencies, 2500 volunteers" April 20, 2016 4.0 I do not like that as a agency manger my personal account is the first thing I see each time I access the program. It is always an extra step. I access the program ALOT and it is ALOT of extra steps. I wish that it had more ways to promote advanced events on the side of the front page. Three spots is not enough for a busy Volunteer Center. Review Source Response from Galaxy Digital October 18, 2021 Hi, Carol, thank you so much for your feedback here! Reach out to us at Customer Experience any time and we can brainstorm more ideas on how to share your special events and opportunities! CH Cory H. Art Director Used the software for: ### "I manage the site for United Way of St. Joseph County" April 21, 2016 5.0 I really like the software and overall it's very intuitive and easy to use. There have been a few things that I've had to use "work-around" solutions to achieve, but the customer service team has been very helpful in providing assistance to help me do so! Review Source Response from Galaxy Digital August 3, 2021 Hi, Cory! Thank you for your insight and feedback. We're always here innovating for our clients, check back in with the Customer Experience training center, as we may have created new enhancements that will support your mission with greater ease! TG Timna G. Volunteer Engagement Coordinator Used the software for: ### "Easier system to use overall" April 20, 2016 3.0 It has been much more user friendly than what we did use, but it does limit what you can change to make it more customizable to what we need it to report/hold/share/ access Review Source Response from Galaxy Digital April 22, 2016 Hello Timna! We are always looking to improve Get Connected and welcome feedback from awesome clients like you. Get Connected's user-friendliness and customizability keeps increasing with each regularly scheduled enhancement round - if you like us now, just wait until you see what we're developing to optimize your user experience! SS Sarah S. Assistant Director Used the software for: ### "Somewhat function, but room for improvement" April 20, 2016 3.0 Back-end of the software is very clunky and difficult to navigate. Difficult for us to connect between hub-portal. (Limited data sharing for agencies.) Some limitations in functionality (legal forms, etc.). Review Source Response from Galaxy Digital April 25, 2016 Hi Sarah! Thanks for your feedback. Updates to the Manager Panel are already in progress and planned for our August Enhancement Release. We promise you that the awesome upcoming improvements will be well worth the (short) wait, so please stay tuned! SP Shawn P. Director, Volunteer Engagement Used the software for: ### "Has greatly improved connectivity for our community" April 20, 2016 5.0 The ease of use and mobile-friendly format have greatly improved our volunteer center's ability to efficiently connect those who want to volunteer with opportunities to help. Review Source Response from Galaxy Digital August 2, 2021 Shawn, So glad to hear Get Connected has improved your volunteer center's ability to provide those vital connections between those who want to serve and those opportunities that need help. That is exactly why we designed the system in the way we did. Keep up the great work! DC Derek C. Program Services Administrator Used the software for: ### "Simple and Easy to Use" April 20, 2016 5.0 The Get Connected software by Galaxy digital is so easy to use and it has saved me a lot of time with helping people get involved in volunteer opportunities in our community. We have been using the site and all of the agencies who use the site seem to really enjoy it as well! Review Source Response from Galaxy Digital August 2, 2021 Derek, Grateful to hear that Get Connected is supporting you and your agencies in making an impact your community! Keep up the great work! SK Sarah K. Digital Marketing & Communications Manager Used the software for: ### "We've been using it for about a year; I manage content creation." April 20, 2016 4.0 The way things are set up in the back end can be a bit hard to navigate. We've also had a few issues with links taking certain people to the wrong page, but customer service has been great in helping us navigate those issues. Review Source Response from Galaxy Digital October 18, 2021 Hi, Sarah, thank you for your feedback here! Our Customer Experience team is always here to support - reach out to us whenever you have a question or concern! LV Lori V. Used the software for: ### "Wonderful Experience!" April 20, 2016 5.0 The customer service is fast and very helpful. Users are very impressed with how easy it is to use the website, and how great everything looks. Overall it is a wonderful tool for our community! Review Source Response from Galaxy Digital August 2, 2021 Lori, Thank you so much, we aim to always take care of our Get Connected users through fast and effective customer service and love hearing that the software is supporting your mission! EM Erin M. Director of Community Impact Used the software for: ### "Love Get Connected!" April 20, 2016 5.0 We started working with Galaxy Digital in May of 2013, and we have had some amazing feedback from our partners and community volunteers. The software is easy to use, and the admin site is so helpful in keeping track of everything. Review Source Response from Galaxy Digital August 2, 2021 Erin, So glad to hear you, your partners, and your volunteers are loving Get Connected! Thank you for your valuable feedback. AD April D. Used the software for: ### "4 Months of usage" April 22, 2016 4.0 We are enjoying it, customer service has been wonderful. We still have alot to learn and need to get folks more involved with tracking hours. Review Source Response from Galaxy Digital October 18, 2021 Hi, April! Thank you for your review here. We're always happy to support here at Customer Experience. Try some of our upcoming training sessions - reach out and we'll get you the info you need to join! NH Nikia H. Office Manager Used the software for: ### "I have been serving as an administrator for VolunteerSLO.org for a little less than a year" April 20, 2016 5.0 Easy to navigate/use with little background/instructions. Lots of helpful tools, articles and videos are available to help train though. Review Source Response from Galaxy Digital August 2, 2021 Nikia, We're so glad that VolunteerSLO is using Get Connected to support your volunteer program's growth and good work in the community! RT Rachelle T. Used the software for: ### "A bit clunky but great customer service" April 20, 2016 4.0 It could use a spruce up on the admin side, but it is simple and effective for our partner agencies Review Source Response from Galaxy Digital October 18, 2021 Thanks for your feedback, Rachelle, check back in with us at Customer Experience as we have some exciting things coming for your partner agency admins! HT Hope T. Dir. of Volunteers & Community Engagement Used the software for: ### "Love the software because it's super easy to use." April 20, 2016 4.0 The only con i have is that the icons for the individual organizations is strangely small. Review Source Response from Galaxy Digital October 18, 2021 Thank you for your feedback, Hope! We're always open to hearing from you at Customer Experience and look forward to continuing to work with you! NY Norinda Y. Director of Community Impact Used the software for: ### "i am new and the cust srvc team is very responsive to my training needs." April 20, 2016 4.0 too early to tell Review Source Response from Galaxy Digital October 18, 2021 Norinda, Thank you for your review! We're always here to support you with our Customer Experience team, don't hesitate to reach out! Talk to a Capterra advisor for free and get results within 15 minutes.