# BarScan Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is BarScan the right IT Asset Management solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/145992/BarScan/reviews

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BarScan

4.1 (32)

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Last updated March 13th, 2026

# Reviews of BarScan

Ease of use

3.6

Customer Service

4.5

## Pros and Cons in Reviews

MA

Michael A

Director Of Facilities and Office ServicesPublic Policy, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It has served us well and in my opinion is a complete asset management system and has saved us a lot of cost over the years.“

August 17, 2020

MA

Michael A

Director Of Facilities and Office ServicesPublic Policy, 501 - 1,000 employeesUsed the software for: More than 2 years.

“While the system is not as user friendly as I you would like, instructions on how to use it is over powering and without hands on training is a lot to absorb.“

August 17, 2020

## Showing most helpful reviews

Showing 1-25 of 32 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Al K.  
IT Developer  
Government Relations  
Used the software for: 2+ years

### "Great product with even better support."

January 11, 2018

5.0

I am the administrator and I find that this product is extremely easy to maintain and the users like the product because of its features. Barscan makes their updates very easy to implement which is unlike most products that I support. Never have I had to reinstall for users after an update.

Pros

Barscan does everything our Finance Department needs it to do and that is why it has been so valuable to our organization for many, many years. Upgrades are regular and simple to implement. The support has always been top notch.

Cons

The only thing I have heard is that it looks like an older product, but appearance is only skin deep.

Review Source

CS

Christopher S.  
Supply Management Officer  
Law Enforcement  
Used the software for: 2+ years

### "Outstanding Customer Service"

July 1, 2019

4.0

The support team is always their to provide assistance to our department at every level.

Pros

The assistance that I receive while using the Barscan System is hands down top rate. \[SENSITIVE CONTENT HIDDEN\] of Grant Leading Technology is always their to assist our agency with training and refresher course techniques as needed.

Cons

I have to admit the at times I find that the program is not user friendly. I'm not sure if a demo is available to practice on; but that would be a great feature for skills development.

Reason for choosing BarScan

This program was selected prior to me being assigned to my current position.

Review Source

KH

Kristine H.  
Traffic Manager  
Oil & Energy  
Used the software for: 6-12 months

### "Really wanted to like it"

August 17, 2020

3.0

The experience was frustrating, the setup occurred pre-covid and I practically begged for someone from this company to come visit us on site so they could fully understand what I was trying to accomplish. Requests were rejected, I found ways to use the scanners, sort of, but everything seemed to require someone remoting into my computer in order to manipulate the fields. When told that all of this would have been covered had I paid for more training, I was very turned off since the training was basically useless due to the fact they didn't understand the application and had no interest in finding out, again, by way of a site visit.

Pros

Several years ago this was purchased for use at another KM Terminal, the presentation by the saleswoman was good and her follow up led me to believe it could be a good tool for managing slab business.

Cons

The software is not user friendly at all. It requires constant "work arounds" and manipulation to make what honestly isn't an unusual application for it to work. It comes prepopulated with asset tracking for office furniture for capturing depreciation or something like that. It was not useful to our business in the end.

Reason for choosing BarScan

We already had the units in hand from the purchase years ago, the hope had been with some minor updates we could repurpose them. Unfortunately this wasn't user friendly enough to do this and after the first couple attempts they went back into the box. Hopefully when approved for more capital I can explore other options.

Review Source

RE

RameshReddy E.  
BarScan SME  
Information Technology and Services  
Used the software for: 2+ years

### "Great Product for Asset Management Inventory"

December 4, 2016

4.0

BarScan software is a standalone application and easy to use. We have been using BarScan for last 2 years across the world with 250 locations. BarScan technical team is very helpful, Team will respond very quickly to my technical and customization queries I will appreciate for this. BarScan software is value for money compare to other software in the market. We are able to manage Assets inward and outward records on daily basis to track the current status of Assets.

Pros

BarScan software is easy to setup and Manage Asset inventory.

Cons

BarScan Software is not integrated with existing tools like HPAM, CA, ServiceNow.

Review Source

TC

Tirron C.  
Asset Manager  
Computer Hardware  
Used the software for: 2+ years

### "Barscan Review"

March 6, 2019

4.0

Overall experience is ok and really is not bad but can use some more upgrades to compete with alot more softwares that are out on the market today.

Pros

The functionally of the program is ok and the features are ok.

Cons

Not too user friendly and should be web base which would be so much better

Review Source

MA

Michael A.  
Director Of Facilities and Office Services  
Public Policy  
Used the software for: 2+ years

### "BarScan Woes"

August 17, 2020

3.0

Overall it's a good system once you work out the kinks.

Pros

We purchased BarScan almost 20 years ago. It has served us well and in my opinion is a complete asset management system and has saved us a lot of cost over the years. The system is designed with a platform of features that allow you to capture all the inventory information of your assets that is needed for an organization. The updates are easy to install and training and support are available at a reasonable cost.

Cons

While the system is not as user friendly as I you would like, instructions on how to use it is over powering and without hands on training is a lot to absorb. Also we've had a difficult time using it with window 10. We've had no problems using it on windows 7. The problem is that it is hard to log on at times and we keep getting a file permission issue notification. It took the support team weeks to fix, and even now you have to try a couple of times to log on, but it works. BarScans believes it something to do with our environment since they don't have any other customers with the problem.

Reason for choosing BarScan

NA

Review Source

CC

CECELIA C.  
Property Specialist  
Research  
Used the software for: 2+ years

### "BarScan Review"

June 18, 2019

3.0

Pros

Not so much the software but the customer service is out standing. There are a few bumps but we are always to over come them or worth with the scope of what the end result will be. For someone that wasn't given the opportunity to take the classes for BarScan. I think it is a good program for property.

Cons

For me the actual workings of the program and the extent of what it can do. That is my fault because again I was not given the opportunity to take the classes. Thank good I am very familiar with property an how it supposed to work for the company

Reason for choosing BarScan

Cost I'm sure

Review Source

TL

Tresa L.  
Web Specialist / Tech I  
Education Management  
Used the software for: 2+ years

### "Barscan"

September 22, 2020

3.0

Pros

The amount of detail for each asset. There is not a lot of feature that were user friendly.

Cons

Running reports and pulling information. Unable to assign assets to a person.

Reason for choosing BarScan

We have after using Barscan for over 10 yrs we as a School Distict have moved to a more school based asset system.

Review Source

KK

Karwan K.  
IT/Inventory Officer  
Computer & Network Security  
Used the software for: 2+ years

### "Useful program for property management "

August 13, 2020

5.0

The output reports with different versions are made our business work very easier

Pros

The comparison between the main database and transaction

Cons

Multiple company feature should come with a single company license

Review Source

VR

Verified Reviewer  
Freelance Videographer  
  
Used the software for: 6-12 months

### "Easy system of setting up, scanning, and tracking bar codes"

July 5, 2018

5.0

Pros

Everything is provided, from the system to the hardware, so it serves as a one-stop solution for your barcode needs

Cons

The layout seems a bit dated, as does the hardware. However, this doesn't affect the usefulness of the system.

Review Source

RG

Ryan G.  
  
  
Used the software for:

### "Hasn't Failed Us"

October 28, 2016

4.0

The software is reliable and performs as directed. The key is to put good data in and maintain it regularly. The support group provides regular updates, and is responsive to inquiries.

Pros

It has a lot of potential and ability.

Cons

It seems very flat, and requires a lot of digging and navigation. Would like to see more capability of one page information.

Review Source

RP

Ronald P.  
Property Control Officer  
  
Used the software for:

### "Awesome Inventory Tool"

April 9, 2014

5.0

I've been using BarScan for 10 years now. Without it my life would be truly be a nightmare. I work for a rather large agency with 8,000 plus assets and over 1,900 locations. This program allows me to keep excellent track of our assets. My favorite part of the program is the reporting. I get asked for reports on a daily basis and everyone wants something different. The ease of customizing reports is unbelievable. If the field is in BarScan, you can put it on a report. Everyone thinks I spend hours preparing these reports, when it only takes a couple of minutes to set it up. We recently purchased a new hand held computer / scanner which has really improved the speed of our inventories. It does so much more than the old one, but there are things I wish it was capable of. Finally I would like to comment on the support BarScan gives you. These people know their product and provide superb support. I rarely run into problems with the program, but when I do, the e-mail or call goes out and within the hour I'm back up and running. I can honestly say that BarScan cares about it's product and customers. In closing I can only say that I would highly recommend this product to anyone that wants to fix their inventory and I do recommend it quite often. Our inventory has improved by leaps and bounds over the years. The difference between what it was ten years ago and what it is now is night and day. Thank you BarScan.

Review Source

BB

Blair B.  
Director of Procurement and Materials Management  
Higher Education  
Used the software for: 2+ years

### "customer review of Bar-Scan"

November 30, 2016

4.0

The workflow takes a little while to master, but once you understand the flow, the product works well. Works particularly well for tagging many new units of the same brand and model. Reporting is very flexible.

Pros

Works well for tagging many new items of the same brand and model. Reporting is very flexible. Customer service (especially from Integrated Asset Management, Inc. marla@weinventoryassets.com ) is great!

Cons

The "Category" concept is not ideal for my application. Tagging of a single new item never purchased before takes some set-up.

Review Source

JP

Julius P.  
IT Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "BarScan"

March 6, 2019

5.0

my overall experience is very good, it is a good tracking system for the equipment that is issued.

Pros

The server and computer setup is easy and not hard to understand

Cons

the setup of the companies and the mapping to the drives

Review Source

JD

John D.  
Information Specialist  
Government Administration  
Used the software for: 2+ years

### "My review of Barscan"

August 11, 2020

3.0

It's worked well for what we need it for.

Pros

It's fairly powerful and once it's setup, easy to maintain. The reports work well.

Cons

The interface has a steep learning curve.

Review Source

JM

Jovanna M.  
Senior Office Assistant  
Education Management  
Used the software for: 1-2 years

### "BarScan Reivew"

August 11, 2020

3.0

Pros

I liked the fact I was able to continue on adding data after several users have used it and not disrupt any past data. With training and understanding of the software, it is user friendly.

Cons

Maybe update the visual design aspect of the software, it's a bit out dated.

Review Source

SC

Sean C.  
Systems Administrator  
Medical Practice  
Used the software for: 2+ years

### "Systems Administrator "

February 22, 2019

5.0

With Over 4 yrs of using bar-scan support and information from Bar-scan has been our best asset, they always are very helpful or can point you in the right direction (He is a rock-star )

Pros

Inventory Control, Support, Interface is user friendly

Cons

a bit more complex for small Companies of under 100 users

Review Source

KN

KITTU N.  
  
  
Used the software for:

### "Feedback on BarScan"

October 27, 2016

4.0

BarScan support is awesome. But legacy application (Foxpro based) is having challenges - network bandwidth consumption; legacy database; integration with asset management tool is a challenge; can support maximum 10 simultaneous connections only is also a challenge. Would suggest BarScan should think of enhancing this to the SQL platform and easy integration with other tools, centralized database etc. which will add great value

Review Source

Response from BarScan

October 27, 2016

We did an extensive evaluation of Wipro's requirement prior to implementation and recommended that the customer purchase sufficient licenses to meet their worldwide bandwidth requirements. The customer chose to purchase 1/5 of the recommended licenses needed to meet our recommendation. In spite of this, with 200 BarScan handhelds in use connecting to 5 virtual servers, we feel this has been a very successful and extremely cost effective asset management installation for Wipro.

KM

Kyndra M.  
Instructional Materials Attendant  
Education Management  
Used the software for: 6-12 months

### "Bar Scan for inventory Adult School"

August 17, 2020

4.0

So far Barscan has been useful for the school I work at. the scanning process is fairly easy and made inventory for 3 campuses easier than expected.

Pros

Archiving items for future use, the software I know is designed to help organize all items in a formal way so that it retains record keeping. This has been the most beneficial for our organization, and of course going back and editing items that had been moved or deleted.

Cons

I feel like if there was a manual it would be easier to navigate, otherwise you would need some typ of formal training. Luckily, I was able to reach out to Barscan reps that helped me a whole lot but there is still alot I would need to learn to use it at full capacity.

Review Source

MD

Margaret D.  
Property Supervisor  
Government Administration  
Used the software for: 2+ years

### "Barscan review"

February 22, 2019

5.0

\`

Pros

It's a software that allows you to do your inventory easily, get reports out and many other functions.

Cons

It's not an easy software, you need guidance before you use it.

Review Source

LR

Liliana R.  
Admin Assistant Supervisor  
Law Enforcement  
Used the software for: 2+ years

### "Bar Scan a friendly software"

August 11, 2020

5.0

My experience with Bar Scan has been excellent. I always receive inmediate support

Pros

I like most about this software that it allows me to identify the status of the equipment, the catalog number of each equipment and also to print reports as needed.

Cons

When I need to update the software. it is not easy for me.

Review Source

CV

Corey V.  
Staff Specialist  
Government Administration  
Used the software for: Less than 6 months

### "BarScan review"

December 23, 2019

4.0

Pros

I like the mobility of the handheld device and database functionality of BarScan.

Cons

Still getting used to software. A comment by one employee, is if this software can also be used as an App on a smartphone for easy accessibility.

Review Source

VR

Verified Reviewer  
Graduate Teaching Assistant  
Higher Education  
Used the software for: Less than 6 months

### "Very satisfied"

April 2, 2019

4.0

My overall experience with Barscan is satisfactory.

Pros

The most likable feature of this product is the speed.

Cons

The software had some glitch, but the recent update solved the problem.

Review Source

SM

Sallie M.  
Facilities Project Coordinator  
  
Used the software for: 1-2 years

### "Facilities Project Coordinator "

December 8, 2016

3.0

Customer service is awesome and always available for assistance. I feel as the program is not as user-friendly and limited to handheld features and the ability to manual type in new items if not at a computer to add.

Cons

not being able to enter new items, employees, room numbers from handheld

Review Source

JB

James B.  
Director of Accounting Operations  
Higher Education  
Used the software for: 2+ years

### "Great product for my department"

December 8, 2016

4.0

I've used this product for the past three years in my department in order to conduct our movable equipment inventory. The scanners are very convenient and easy to use, they are a little heavy and bulky to carry around but they do a great job and have a great battery life. It's very easy to upload the data into Bar Scan from the scanners.

Pros

Very easy to use, produces really good reports

Cons

Converting reports to excel is not very easy to do. Scanners are too big and bulky to carry around on campus all day.

Review Source

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