BookingPal

BookingPal

3 / 5 5 reviews

Who Uses This Software?

Professional short term rental property managers involved in vacation rentals, Time shares or corporate housing.


Average Ratings

5 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • BookingPal
  • www.mybookingpal.com/
  • Founded 2013
  • United States

About BookingPal

List your Vacation Rentals in front of over +250 Million travelers every month!


BookingPal Features

  • Contact Management
  • Fee / Commission Management
  • Guest Reviews / Ratings
  • Housekeeping Management
  • Lead Management
  • Owner Statements
  • Payment Processing
  • Property Database
  • Reservations Management
  • Vendor Management
  • Work Order Management

BookingPal Reviews Recently Reviewed!


It's OK but super slow bringing up new channels for existing condos

Apr 14, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: cost is low

Cons: lack of communication

lack of good support

lack of follow-through

lack of regular invoicing, you need to give them repeated reminders

lack of accuracy

creates double bookings

sometimes a reservation is not passed from the channel

etc..

Overall: It's OK, but slow on marketing your growing inventory. Communication is poor at best and billing is sporadic, you have to ask them to send invoices and remind them to pay the channels they do direct billing too, also remind when they are not direct billing channels. When you do get an invoice you need to be sure you reconcile it very carefully due to over billing. Too much overhead that is supposed to make it easier.

Recommendations to other buyers: Look around before deciding on a channel manager to do the distribution between your PMS and channels.

You get what you pay for.

Jun 07, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: The pricing is fair. There are not many other companies that provide this service as of yet. Product is a great idea and will save tons of time if all the kinks in the software are straightened out.

Cons: The invoicing and payment is not streamlined. Many times the pricing and payouts don't quite match up (off by at least few dollars or cents practically every time). Getting help from customer service is a nightmare. I have been re-routed in circles through the many different divisions of customer service multiple times.

Overall: Even with all the kinks, this software cuts out a lot of manual data entry and saved me valuable time.

Capterra-loader

Great company to work with

Dec 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: A wide range of products which help serious property managers to increase their distribution, improve revenues and grow their business.

Cons: They had a bit of a bumpy ride and had to figure some things out but managed to turn their service around. Glad to see the development they took.

Overall: Distribution to all major sales channels through a commission-based model.

BookingPal is a good solution

Mar 13, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: BookingPal offers a lot of nice figures such as channel distribution, payment integration and etc. The software is easy to work with.

Cons: I do not like the price structure with all the Opt-in's. In my opinion, there are too many which may lead to potential customers are looking at other alternatives.

Overall: Good control of my holiday letting business.

Didnt work so well for me

Jan 10, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: It took really long time to be onboard and it was apparently an error from Bc.

However, i've used a competitor (Rentals United) for a long time and they are able to onboard me in few hours (instead of few days)

The support was not so reactive for Europe and most of the time I had to wait few days.

Also, the sync of prices was not working well and the amount of Bc and BP wasn't the same because they are not syncing the discount in Bc.

It's really good price for this solution, however even if its cheaper than the competitors, the most important thing is that it work well :)