# BookingPal Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BookingPal Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more.

Source: https://www.capterra.com/p/146004/BookingPal

---

# 

 BookingPal Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

BookingPal

## What is BookingPal?

BookingPal is a cloud-based software platform that enables vacation rental owners and managers to generate more online bookings and reduce their cost of operations through a suite of technology solutions and services. The platform provides channel management, payment management, content management, inquiry management, and revenue management tools to distribute inventory to global consumer travel websites, process payments, optimize listing content, handle inquiries, and analyze market data.

## What is BookingPal used for?

[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Channel Management](https://www.capterra.com/channel-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$0.01

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for BookingPal?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.mybookingpal.com/&name=BookingPal)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BookingPal

3.6 (18)

VS.

[4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting Price

$0.01

per user, per month

Starting Price

$16

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (18)

Ease Of Use

4.4 (1,289)

Value For Money

3.7 (18)

Value For Money

4.3 (1,208)

Customer Service

3.1 (17)

Customer Service

4.6 (1,257)

## BookingPal alternatives

[4.6 (620)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (186)](https://www.capterra.com/p/117297/365villas/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (473)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (1,550)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/146004/BookingPal/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Channel Management

3.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Manage various distribution channels, build relations with channel partners, and track their performance

Reservations Management

3.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

For Vacation Rentals

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Designed for vacation rentals

Lead Management

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

API

2.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Calendar Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

BookingPal 21 features

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Manage various distribution channels, build relations with channel partners, and track their performance

Tracking, calculating, and paying commissions and earnings to employees

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Accept and process credit card transactions

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Electronically collect payments for goods or services

Designed for vacation rentals

Capture guest experience at a granular level and utilize data to deliver tailored services

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage and handle various international currencies

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Notifications that are delivered to users as soon as an event occurs

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Monitor sales and make necessary adjustment in order to increase demand and revenue

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Get Advice

We can help you find the software with the features you need.

Features

3.6 (18)

3.6

Based on 18 reviews

## Pricing

Value for money

3.7 (18)

Free Trial

Free Version

Basic

$0.01

Value for money

3.7 (18)

3.7

Based on 18 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)[

PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.1 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.1 (17)

3.1

Based on 17 reviews

## User reviews

Overall rating

3.6

Based on 18 reviews

Filter by rating

5(8)

4(3)

3(1)

2(3)

1(3)

Mentioned topic

Sorted by most recent

CV

Charline V.

Owner

Hospitality

### "Good channel manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

February 28, 2024

Pros

Good channel manager, support team is good. Cost per month is good and accurate.

Cons

Not always easy to see how the API feed goes to understand a total pay out

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Adam G.

Channel Manager

Hospitality

### "Do Not Use"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 17, 2022

Horrible tech and customer support. I've been waiting weeks and months for issues to be resolved. Almost no communication from anyone. We don't even have an account manager for me to go to. We WILL be switching to another product very soon.

Pros

It produces some bookings IF you can get anything to work.

Cons

In theory, this should be a great product. In reality, their are daily issues. Unable to search properties from list, errors getting properties listed on channels, double bookings, doesn't sync often enough, the list goes on.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LK

Lee K.

Property Manager/Owner

Real Estate

### "Excellent Customer Support and Channel Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 26, 2022

We have used BookingPal and found the support and responsiveness of the staff to always be great. It is the most necessary attribute in managing multiple distribution channels,

Pros

Because each distribution has its own business rules it takes great flexibility in the software and excellent support, BookingPal provides both,

Cons

Any problems that I encountered with the software were due to the inconsistencies of the distribution channels in their approaches, As a trained programmer/coder I understand the issues caused by interacting with multiple other systems that have little in common. Generally, this is what frustrates users. That is why support is key and BookingPal has done a great job on providing great support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CR

Conny R.

Marketing/Revenue Manager

Leisure, Travel & Tourism

### "Great product and company to work with"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2022

Pros

We have worked with BookingPal for several years now. During this time period we've also transitioned to a different PMS. The initial onboarding process of our properties was easy and so was the transition to the new PMS. Their onboarding team and Support were very helpful. The connections to the OTA sites has been stable 99% of the time. If an issue comes up, it gets resolved quickly by their Support staff. BP continues to improve their system and the dashboard. We have great control over editing, optimizing and syncing our properties between regular cycles. Best of all is the support we are getting from our Account Rep \[SENSITIVE CONTENT\]. She is amazing to work with and knows the product inside and out.

Cons

I don't have anything negative to say. I'm confident they'll continue to improve the system and look forward to any new features to come.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Kimber S.

Reservations Supervisor

Accounting

### "LVR Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

September 15, 2022

It has been overall a good experience.

Pros

I love that we can rely on a company to work with other channel networks to sync calendar availability and rates. It makes the use of using multiple channels easier.

Cons

When features do not work correctly as in calendar and rate syncing, then it becomes difficult.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Jamie L.

General Manager

Hospitality

### "Use BookingPal for the customer service and easy to use interface "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

August 30, 2022

Pros

Our rep, \[SENSITIVE CONTENT\] , is what I like the most. She is always available, willing to discuss the most minute item versus sending me to support and just simply fun to work with.

Cons

The communication between BookingPal and AirBnB is horrible in all ways - AND - I know 90% of the blame is AirBnB's but frustrating none the less.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PG

Pamela G.

VP Brand Strategy

Leisure, Travel & Tourism

### "Working Great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 23, 2022

The software has come a long way and their team is super responsive and easy to work with. No platform is perfect, but helo is always easy to come by. It's cheap to use and friction free to get started. Has made adding channels to our channel mix super easy!

Pros

Super easy to use, easy and fast on-boarding expereince and loads of niche channels to connect to like Marriott and Whimstay!

Cons

So far, no issues and everything is working as it should!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EH

Elizabeth H.

Head of Guest Experience

Hospitality

### "Highly Recommend for STR Management!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 15, 2022

Pros

We have been using BookingPal for about a year. We started when our portfolio was smaller (20 properties) and they have supported our growth every step of the way as we climb into triple digits. The software is very user friendly, and in most cases I am able to navigate through any issues on my own. In the rare occurrences that I need some guidance, I simply reach out to our account rep, Paula, who responds with lightening speed and is always willing and eager to hope on a call and walk me through anything. I've been in the industry for almost a decade and have used many other channel manager softwares, including many of the other "big players". I have never been more satisfied than I am with BookingPal. I have recommended them many times to other hosts in the vacation rental space and have received similar feedback from hosts that have signed on with them. The ease of use and customer support is unmatched.

Cons

There isn't much that I can say negatively. Our experience with them has been incredibly positive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GG

Gerardo G.

Controller

Hospitality

### "Could use better customer service"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

May 5, 2022

I'd say that I wish we had a direct connection with Inntopia and didn't have to rely on Bookingpal or any other third party for what it worth, but Inntopia is extremely hard to work with.

Pros

We didn't ask to use Booking Pal, it was the only available option to connect out PMS (LMPM) with Inntopia. Inntopia has many issues and when there aren't any, the combination LMPM-BookingPal-Inntopia is good to have.

Cons

BookingPal has customer service issues, it is not easy to get hold of them and when we have issues with the Inntopia connection they blame Inntopia and viceversa.

Reasons for choosing BookingPal

We didn't choose BookinPal, it was the only alternative to connect LMPM with Inntopia.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BL

Bryce L.

General Manager

Hospitality

### "Horrible Customer Service, Stay AWAY!"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 11, 2021

Stay away, use an alternative or directly integrate into the channels you wish to use. Massive Headache and Unresponsive Company.

Pros

Decent channel management software but overall TERRIBLE customer service from start to end.

Cons

Customer service is terrible. Did not accurately display listing across channels. Did not accurately report reservations that came from their software and would include all reservations that we had taken prior to using BookingPal. After we declined to pay for the Hundreds of Thousands of dollars of reservations that shouldn't have been included on our report, they have reported our business to multiple debt collectors that we have been fighting over the last 2 years. Stay away!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/146004/BookingPal/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)