BookingPal

BookingPal

2.5 / 5 3 reviews

Who Uses This Software?

Professional short term rental property managers involved in vacation rentals, Time shares or corporate housing.


Average Ratings

3 Reviews
  • 2.5 / 5
    Overall
  • 2.5 / 5
    Ease of Use
  • 1.5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • BookingPal
  • www.mybookingpal.com/
  • Founded 2013
  • United States

About BookingPal

BookingPal generate more boookings using BookingPal's leading vacation rental global distribution platform.


BookingPal Features

  • Contact Management
  • Fee / Commission Management
  • Guest Reviews / Ratings
  • Housekeeping Management
  • Lead Management
  • Owner Statements
  • Payment Processing
  • Property Database
  • Reservations Management
  • Vendor Management
  • Work Order Management

BookingPal Reviews Recently Reviewed!

You get what you pay for.

Jun 07, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: The pricing is fair. There are not many other companies that provide this service as of yet. Product is a great idea and will save tons of time if all the kinks in the software are straightened out.

Cons: The invoicing and payment is not streamlined. Many times the pricing and payouts don't quite match up (off by at least few dollars or cents practically every time). Getting help from customer service is a nightmare. I have been re-routed in circles through the many different divisions of customer service multiple times.

Overall: Even with all the kinks, this software cuts out a lot of manual data entry and saved me valuable time.

It's OK but super slow bringing up new channels for existing condos

Apr 14, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: cost is low

Cons: lack of communication
lack of good support
lack of follow-through
lack of regular invoicing, you need to give them repeated reminders
lack of accuracy
creates double bookings
sometimes a reservation is not passed from the channel
etc..

Overall: It's OK, but slow on marketing your growing inventory. Communication is poor at best and billing is sporadic, you have to ask them to send invoices and remind them to pay the channels they do direct billing too, also remind when they are not direct billing channels. When you do get an invoice you need to be sure you reconcile it very carefully due to over billing. Too much overhead that is supposed to make it easier.

Recommendations to other buyers: Look around before deciding on a channel manager to do the distribution between your PMS and channels.

Didnt work so well for me

Jan 10, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Comments: It took really long time to be onboard and it was apparently an error from Bc.
However, i've used a competitor (Rentals United) for a long time and they are able to onboard me in few hours (instead of few days)

The support was not so reactive for Europe and most of the time I had to wait few days.

Also, the sync of prices was not working well and the amount of Bc and BP wasn't the same because they are not syncing the discount in Bc.

It's really good price for this solution, however even if its cheaper than the competitors, the most important thing is that it work well :)