# HelpSite Pricing 2026 | Capterra

> Learn more about HelpSite pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/146028/HelpSite-io/pricing

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# Pricing for HelpSite

[4.7 (68)](https://www.capterra.com/p/146028/HelpSite-io/reviews/)

Write a Review!

## [HelpSite](https://www.capterra.com/p/146028/HelpSite-io/) has **5** pricing plans

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** Not provided by vendor

**Discount:** By Plan Frequency

### Free

$0

**Pricing Model:** Other

Free plan includes:

-   1 Site and Custom Domain & SSL
-   1 Team Member
-   25 Articles

### Standard

$14.99

**Pricing Model:** Other

**Payment Frequency:** Per Month

Standard plan includes:

-   250 Articles
-   2 Sites
-   5 Team Members
-   Remove Helpsite Branding and Custom Domain & SSL

### Gold

$49.99

**Pricing Model:** Other

**Payment Frequency:** Per Month

Gold plan includes:

-   2500 Articles
-   50 Team Members
-   5 Sites
-   Private/Internal KB and Custom Domain & SSL
-   Remove Helpsite Branding

### Plus

$99.99

**Pricing Model:** Other

**Payment Frequency:** Per Month

Plus plan includes:

-   10000 Articles
-   250 Team Members
-   25 Sites
-   Custom Redirects
-   Custom Roles/Permissions and Custom Domain & SSL

### Enterprise

Contact Vendor for Pricing

Enterprise plan includes:

-   Advanced Customizations
-   Concierge Onboarding
-   Prioritized Feature Requests
-   Prioritized Support
-   Unlimited Articles

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## What do others say about [HelpSite](https://www.capterra.com/p/146028/HelpSite-io/) pricing?

Pricing Rating

$

$

$

$

$

Value For Money[4.8(68)](https://www.capterra.com/p/146028/HelpSite-io/reviews/)

Pros

Cons

[Read All 68 Reviews](https://www.capterra.com/p/146028/HelpSite-io/reviews/)

Read Full Reviews Below

Vivek K.

Immigration Consultants

International Trade and Development, 1,001-5,000 employees

Used the software for: I used a free trial

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

100%

10/10

Reviewer Source

Source: Capterra

August 12, 2025

"One Stop Solution for any organization. We can create an SOP with this and put everything in one place."

**Overall:** I will refer this to everyone, and I have an overall outstanding experience. Also, while pasting any table, like an Excel table, it didn't come out perfectly, and I also found out that some font editing options are missing, which should be there, like in MS Word.

**Pros:** What an amazing platform! It has helped me a lot. I created it for my organisation and my seniors, and everyone is so happy after seeing this amazing tool.

**Cons:** You should decrease your cost and increase the Validity of each subscription.One Stop Solution for any organization. We can create an SOP with this and put everything in one place.

Vendor Response

By HelpSite on August 14, 2025

Thank you, Vivek! So glad to hear you're having a great experience with HelpSite, keeping your SOPs organized and in one place. Regarding pasting tables and using custom fonts, we're planning an update to our editor in the next couple months which should offer more options in this regard. Stay tuned.

Arthur D.

Owner

Information Technology and Services, Self-employed

Used the software for: 6-12 months

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

5.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

100%

10/10

Reviewer Source

Source: Capterra

April 30, 2024

"Most useful FAQ KB and contact form I've used"

**Overall:** I used HelpSite for a while and then tried an AI chatbot on my clients, I was very dissatisfied with that and realized that most of my clients preferred the HelpSite implementation so I returned to their service. Overall I like the feel, design and functional aspects but do wish that more features were included in the paid versions.

**Pros:** Very quick and simple to implement after initial setup. It directs many of my clients to FAQs in the KB instead of them just filling out the contact form, which spares me from having to answer the same or similar questions repeatedly. I like the freedom of multiple custom categories to organizes client FAQs for easier navigation.

**Cons:** The subject line FAQ searching is fairly accurate most of the time, but for some keywords and phrases too many results are returned which can be confusing to some novice clients. They used to have AI text generation included but it appears to be non-functional at this time, which is a shame, and I'm hoping they bring it back as it saved me a lot of time,

**Reasons for Choosing HelpSite:** Ai chatbots are all the rage in most industries' websites, and I get the feeling that people are tired of being pulled into AI dialogue when all they really want is fast answers to common questions. Maybe Ai chatbots are just hype after all.

**Switched From:** [Zapier](https://www.capterra.com/p/130182/Zapier/)

**Reasons for Switching to HelpSite:** HelpSite has a FAQ search built into the contact form which is very good at finding related FAQs instead of my having to spend so much time answering repetitive queries.

Vendor Response

By HelpSite on May 16, 2024

Arthur, thank you very much for your thoughtful review of HelpSite. We are happy you are a customer. Let us know if we can ever help with anything. We'll email you regarding the AI text generation feature.

[Read All 68 Reviews](https://www.capterra.com/p/146028/HelpSite-io/reviews/)

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