# ePROMIS ERP Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ePROMIS ERP the right Enterprise Resource Planning solution for you? Explore 203 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146029/ePROMIS-ERP/reviews --- ePROMIS ERP 4.8 (203) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ePROMIS ERP Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews DA Doreen A Sales ManagerEnvironmental Services, 201 - 500 employeesUsed the software for: 1-2 years. “The software has saved us a lot in eliminating manual process in ERP thus ensuring their is collaboration among teams which saves on time and resources.“ February 29, 2024 AA Anto A Real estate Asst ManagerReal Estate, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “The processing speed of the system starts lagging when multiple users process large datasets at the same time.“ June 28, 2021 BR Benedict Anthony R IT Support and Systems AnalystPharmaceuticals, 201 - 500 employeesUsed the software for: More than 2 years. “ePROMIS helps you build multiple relational databases and lets you analyze the performance of multiple locations and departments in respect to each other.“ July 26, 2021 GM Gigish M AccountantConstruction, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The information overload can be a bit too much for many. But, you will get used to it in some time.“ June 24, 2021 AP Ajaml P IT ProgrammerConstruction, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “We were able to monitor all our internal/external resources offsite and seamlessly schedule all maintenance, service, repair processes with ePROMIS ERP.“ June 21, 2021 AC Abigail C Business AnalystPharmaceuticals, 201 - 500 employeesUsed the software for: More than 2 years. “The only con I feel is why I didn’t get hands-on ePROMIS before and leverage its cutting-edge tools.“ July 26, 2021 BG Binoy G System AdminstratorConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years. “ePROMIS lets you generate comprehensive reports from supply chain, to technical maintenance and inventory and financial management so that you can get complete visibility of your business.“ August 14, 2021 MF Mohammad F IT ManagerConstruction, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The information overload can be difficult to handle for some.“ August 23, 2021 ## Showing most helpful reviews Showing 1-25 of 203 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AE Abdelhalim E. IT specialist Construction Used the software for: 2+ years ### "Build innovative, responsive, and scalable solutions with ePROMIS custom services" August 2, 2021 5.0 ePROMIS lets you harness the benefits of mobile applications and stay updated with your business workflows anytime anywhere. It also helps you boost productivity and enjoy maximum possible efficiency without shelling out huge costs. Pros Leverages the power of AI and ML to automate tedious, repetitive tasks related to order management, accounting, payroll, and more. Offers cloud services to keep your business online 24/7. Enhances business workflows with industry-specific solutions while following the best practices. Provides access to a dedicated manager to help you get the most out of your investment. Cons The system experiences minor downtime and technical issues. But, it is nothing serious and the support team is there to resolve it. Reason for choosing ePROMIS ERP ePROMIS lets you harness the benefits of mobile applications and stay updated with your business workflows anytime anywhere. It also helps you boost productivity and enjoy maximum possible efficiency without shelling out huge costs. Review Source SR Sree R. Accountant Construction Used the software for: 2+ years ### "ePROMIS - A smart business solution that increases bottom-line results with AI-driven technology." May 27, 2021 5.0 What a fantastic ERP solution - one of the best in the market! No other ERP software has given our company this range of functionality at such an affordable price. Pros ePROMIS is a robust and flexible tool that has helped our order processing and accounting teams manage workflows better. Real-time reporting and analytics can help you identify bottlenecks and improve process capabilities. A navigable and visual interface makes it easy for your team to adapt to the new system - a must-have business software. Cons The processing speed can be improved as the system at times when huge data is processed. Review Source AP Arunin P. Used the software for: ### "ePROMIS works as advertised or better" October 10, 2016 3.0 This is a great application that all our information is accessed through one system.It is very easy to train people to use the system. Review Source ME MOHAMED E. Chief Accountant Construction Used the software for: 2+ years ### "Streamline and simplify business workflows with ePROMIS packaged services and shorten your sales " August 1, 2021 5.0 ePROMIS has been designed to help you focus on your core products and grow your business. You can choose a package of your choice based on your business objectives and requirements. Pros Get access to packaged services and say goodbye to multiple systems. Provides 24/7 customer support so that you no longer need to wait for complaint resolution. Supports your timeline and budgets by providing tailor-made solutions. Lets you add and modify packages with just a few clicks. Cons I have been associated with ePROMIS for 5+ years and could not find a single drawback in the system. A must- have tool in your business suite! Reason for choosing ePROMIS ERP Get access to packaged services and say goodbye to multiple systems. Provides 24/7 customer support so that you no longer need to wait for complaint resolution. Supports your timeline and budgets by providing tailor-made solutions. Lets you add and modify packages with just a few clicks. Review Source AV Anish V. ERP Administrator Construction Used the software for: 2+ years ### "Enjoy fast, smooth and risk free migration with ePROMIS enterprise cloud ERP in a cost effective." June 29, 2021 5.0 ePROMIS professionals helped us transform our business by upgrading our legacy systems. From data extraction to implementation everything was a smooth ride! A must use platform to mitigate business risks. Pros Implements end-to-end server migration to accelerate business processes and minimize downtime. Helps you make the most of the system with regular software upgrades and affecting your existing business processes. Upgrades legacy applications and systems to boost business profitability ePROMIS provides thorough support during and after the migration process. Cons I have nothing to say against ePROMIS. One of the best ERP tools in the market! Reason for choosing ePROMIS ERP Implements end-to-end server migration to accelerate business processes and minimize downtime. Helps you make the most of the system with regular software upgrades and affecting your existing business processes. Upgrades legacy applications and systems to boost business profitability ePROMIS provides thorough support during and after the migration process. Review Source GS Georgie S. IT Admin Construction Used the software for: 2+ years ### "Estimate, allocate, and control your project costs and overall spends with ePROMIS enterprise cloud" June 28, 2021 5.0 We could easily analyze our overall spends and reduce capital expenses with ePROMIS SaaS ERP. This was possible as ePROMIS compared the costs with each task’s actual worth and identity components which increased our budget. Pros Identifies vendors and selects the most profitable one to order necessary project resources. Eliminate unnecessary usage of tools. Gathers the required resources and uses them for procurement activity. Puts in strict cost control measures and optimize fund utilization. Helps you meet your company’s fiscal year goals. Cons While the software is great it may take some time to get results and see actual progress. Reason for choosing ePROMIS ERP Identifies vendors and selects the most profitable one to order necessary project resources. Eliminate unnecessary usage of tools. Gathers the required resources and uses them for procurement activity. Puts in strict cost control measures and optimize fund utilization. Helps you meet your company’s fiscal year goals. Review Source DA Doreen A. Sales Manager Environmental Services Used the software for: 1-2 years ### "ePROMIS ERP- A must have for any business" February 29, 2024 5.0 I like the way the software makes it easy to retrieve data on its database hence one can easily come up with reports for informed decision making. Pros The software has saved us a lot in eliminating manual process in ERP thus ensuring their is collaboration among teams which saves on time and resources. Cons The pricing is a little higher compared to its alternatives but the returns from using it are awesome. Review Source ZK Zishan K. Accountant Construction Used the software for: 2+ years ### "Get complete visibility of customer lifecycle and consolidate customer data under a single platform " June 28, 2021 5.0 ePROMIS helped us analyze customer interactions across platforms to understand customer preferences. It also helped us forecast trends and build strategies that addressed their pain points. Pros Streamline Organizational Processes Breaks marketing campaigns into sub-tasks and organizes workflows. Eliminates instances of missed deadlines and customer dissatisfaction with automated round-the-clock reminders and checklists. Boosts customer engagement, helps you build brand value and stay two steps of competitors Carries out regular surveys to determine customer satisfaction levels Cons Managing security permissions and access across systems can be simplified as it takes a lot of effort in the current scenario. Review Source BB Bharathvaj B. HR Analyst Construction Used the software for: 2+ years ### "Reliable and fast ERP software that can boost productivity and increase operational transparency!" January 18, 2022 5.0 I highly recommend this business management platform. With ePROMIS, our organization stopped functioning in data silos - we were able to increase team collaboration and communication. Advanced features, smart reporting, and analytics are some reasons to go ahead with ePROMIS! Pros Integrates with most third-party business applications for the smooth transfer of data. Streamlines billing, invoicing, and accounting processes by automating manual tasks, Great support by the customer service team - you can reach call agents through phone, email, or live chat. They resolve any kind of issue instantly and are available round the clock. Cons It may take some time for users to understand the system’s various features; however, it's a quick learning curve. Review Source MB Mohammed B. ACCOUNTS MANAGER Construction Used the software for: 2+ years ### "ePROMIS is a complete ERP tool to streamline Business and manage your company !" January 27, 2022 5.0 The user-friendly intuitive interface makes it easy to navigate Excellent management functionality - we get to view all finance details and past interactions with the click of a button! Business process automation functionality is the best - our team has automated all repetitive tasks and saved so much time. Pros The user-friendly intuitive interface makes it easy to navigate Excellent management functionality - we get to view all finance details and past interactions with the click of a button! Business process automation functionality is the best - our team has automated all repetitive tasks and saved so much time. Cons Can’t think of any major negative aspects. Just that the reports can have more in-built templates and customization options. Review Source sV suresh V. Sr Procurement Officer Construction Used the software for: 2+ years ### "Get expert assistance to excel in any domain and expand effortlessly with ePROMIS." August 2, 2021 5.0 ePROMIS provides reliable services and premium assistance to help you fulfill business objectives and comply with local and state authorities. It can also help you improve flexibility and get expert advice on demand. Pros Get better security and accountability with a professional team that handles data with care. Offers conditional access and trace how your resources are being utilized in real-time. Minimizes expenses on infrastructure, training, recruitment, and maintenance of a workforce. Reduces operational overheads and helps you get more done at lower costs. Cons Innovative report features require some improvements, and the dashboard can be more user-friendly. Review Source BB Bince B. Procurement Officer Construction Used the software for: 2+ years ### "Reduces pressure on your support teams and offers self service options like a knowledge base" July 27, 2021 5.0 ePROMIS helps you deliver top-notch customer service with a 360-degree view of customers. It also lets you create campaigns with personalized experiences and manage business operations with ease. Pros Manage all your customer inquiries in the same interface and reach your through chat, email, SMS, and social media. Answer the most common customer queries instantly with the help of AI and use it to route requests to the right agent and ensure customer satisfaction. Create tickets automatically when a customer sends you an email or calls your team. Cons No cons that I could find. One of the best ERP and customer service tools in the software segment. Review Source JM James M. Procurement Manager Construction Used the software for: 2+ years ### "An easy-to-use ERP Solution, a must-have system for manufacturing and engineering companies" June 29, 2021 5.0 Manufacturing and engineering businesses are complex, with too many parts in the supply chain, assembly line, and production process. Only a robust ERP like ePROMIS could handle the data overload. Pros Production control, inventory management, vendor management, parts management, asset management, process control, design repository, and many other features make ePROMIS a reliable ERP solution for manufacturing, engineering and construction companies. Regular updates from ePROMIS with the implementation of global best practices make it all the more promising, reliable, future-proof, and integral to our operations. Cons A lot of customization was required to suit our company’s specific needs, but the team from ePROMIS was supportive all the way. Review Source MS Marisol S. Payroll Accountant Construction Used the software for: 2+ years ### "This ERP software supports, automates and standardizes the indirect purchase and accounting" January 18, 2022 5.0 Employee payroll in this ERP system integrates the Payroll , finance and fulfilment teams to improve the price, abolish errors, consolidate revenue recognition processes. Pros Multiple backorder processing options. Ease of handling multiple currencies across multiple countries, thus ensuring global compatibility. Reduction of paperwork and human error. Availability of real-time information on order status and inventory availability information. Cons Customization although is one of the best aspects of ERP software, does take a lot of time, effort, expertise and money. Review Source AK Alphonse K. Senior Accountant Food Production Used the software for: 2+ years ### "Stay on top of the customer lifecycle and automate core sales and marketing processes with ePROMIS " June 22, 2021 5.0 We could easily manage our customer base and convert leads into clients with ePROMIS. It helped us build transparent workflows and make the transition smoother for our business and team members. Pros Ensure cross-team understanding and a consistent experience for your valued customers. ePROMIS automates repetitive tasks and frees team members for things that require human intervention. It has helped forecast sales figures and enjoy advanced reporting and analytics ePROMIS CRM syncs information across multiple devices and provides access to the latest customer information! Cons Downtime can be a significant issue for larger organizations that need to process multiple transactions and tasks in minimum time. Review Source PV Prajith V. Procurement engineer Construction Used the software for: 2+ years ### "An excellent ERP system with superb project, inventory and financial management features across all " June 21, 2021 5.0 ePROMIS is an integrated, centralized ERP Software solution with many features, great functionality, and a user-friendly interface. Improvements made over past years are apparent and add value to the system. Pros As a construction and infrastructure business, ePROMIS fulfills all our needs - procurement to inventory management, project cost control, to project crew scheduling. We find great value in Billing & Invoicing, Accounts Payable & Receivable, Expense Tracking, Fixed Asset Management, Payroll Management, Project Accounting, Purchase Orders and Tax Management modules. Cons Although they offer customizations, we find that project-wise custom reporting and forecasting can add value to the ERP. Review Source AS Anwar S. Accountant Construction Used the software for: 2+ years ### "ePROMIS lets your employees access their systems anytime and anywhere, ensuring peak productivity" July 18, 2021 5.0 With ePROMIS, you need not worry about information breaches. Instead, it lets you set data access controls so that your employees can analyze the information they need and ensure data security for your firm. Pros Flexible, agile, and efficient systems make ePROMIS ideal for companies of all sizes, budgets, and goals. Get access to more bandwidth and storage without investing in additional IT infrastructure. Provide multiple-third party integrations that let you take your business to the next level. It allows you to backup customer data regularly and access necessary information at all times. Cons The UI needs to improve, and some betterment in navigation can work wonders. Review Source BP Bixen P. Accountant Construction Used the software for: 2+ years ### "Adopt a controlled, systematic and profitable approach to source materials and good with ePROMIS" June 27, 2021 5.0 ePROMIS helped build good relationships with suppliers and save costs. Quality issues reduced significantly with extraordinary customer service provided by ePROMIS enterprise cloud. We are also able to decrease delays in the supply chain. Pros Helps suppliers gain a thorough understanding of your business. ePROMIS helped us get lengthier contact terms and save significant time and money. Streamlines the purchasing process and makes budgeting a breeze. Lets you adapt better to your supplier’s working practices and accommodate each other. Cons The UI could be more simple and easy to navigate. Too many options can make the user lose focus and get carried away. Review Source AA Anto A. Real estate Asst Manager Real Estate Used the software for: 2+ years ### "ePROMIS - An intelligent business solution for modern entrepreneurs that increases bottom-line " June 28, 2021 5.0 What a superb ERP solution! No doubt, ePROMIS is one of the best-integrated solutions in the market! No other ERP package has offered such a wide range of functionality at affordable prices. Pros ePROMIS ERP, with its HCM and CRM modules, makes for a robust and flexible solution. The ERP has streamlined our order processing and accounting workflows. Its real-time reporting and analytics help us identify bottlenecks before any disruptions and improve processes in time. Logical navigation and UI make it fast to master. Cons The processing speed of the system starts lagging when multiple users process large datasets at the same time. Review Source JS Jafar S. PRO Construction Used the software for: 2+ years ### "Streamline and simplify your business workflows and decrease sales cycles with ePROMIS " June 24, 2021 5.0 ePROMIS helped us achieve our business objectives, operational efficiency and guarantee employee satisfaction while reducing costs and saving precious time. They optimize services based on our feedback! Pros Offers 24/7 customer support via email and live chat. Get access to tailor-made services, fulfill business- specific requirements and provide personalized services to clients. ePROMIS lets you modify your packaged services on the go. You no longer need to put up with features that do not benefit you! Cons No cons! ePROMIS is the perfect ERP that lets you achieve business goals and stay two steps ahead of competitors. Review Source JM Jafar M. Chief Accountant Facilities Services Used the software for: 2+ years ### "ePROMIS ERP is a highly customizable solution with cutting-edge functionality, great support" June 28, 2021 5.0 The ERP has clearly defined workflows across departments and business units. It has increased the efficiency of our team manifold. Pros Its CRM module is the best one I have encountered, handling all aspects of customer lifecycle management. It has a good interface for scheduling, prospects alerts, lead management, and customer service. The detailed reports generated in real-time helps in identifying gaps in customer engagement and plug the leakages. Cons The UI feels a little outdated, and the app needs some improvement in navigation and better UX compared to current standards. Review Source RS Ranjit S. Camp Boss Construction Used the software for: 6-12 months ### "State-of-art business integrations rolled out in a neat and comprehensive package. " August 25, 2021 5.0 Our business witnessed a sea of transformation after implementing ePROMIS. Workflow automation, robust reporting and analyzing customer trends helped us build a credible brand image. Pros Facilitates payments to employees in an accurate and timely manner. Provides access to an excellent attendance system interface for fast and accurate payroll processing. Provides real-time access to inventory control. Get access to faster and better information about product availability, orders and fulfilment status. Ensures minimal warehousing costs, administrative overheads, and other costs related to inventory. Cons Customizing features may take a long time so be prepared to wait for sometime. Rest, assured, you will not regret waiting! Review Source MR Madhusudan R. System Improvement Manager Construction Used the software for: 2+ years ### "ERP for real time analytics & visibility into projects details" March 21, 2019 5.0 I like the way it is and the improvements they made on the software over past years Pros We are one of the leading construction companies in the region and we are using ePROMIS ERP since a decade. The system helps us achieve financial and operational excellence in our projects by monitoring project performance and profitability, tracing job completion percentage, productivity, and managing subcontractor relationship. Cons over all its good, we have used an earlier edition of ePROMIS before, product keeps getting better with each release. Review Source AJ Arun J. Accountant Construction Used the software for: 2+ years ### "Excellent ERP system" March 17, 2019 5.0 A ERP Software solution with so many features Pros "As a construction firm, this software caters to all our needs, from procurement to inventory management to project cost control. Major pros of ePROMIS are, Accounts Payable, Accounts Receivable, Bank Reconciliation, Billing & Invoicing, Expense Tracking, Fixed Asset Management, Payroll Management, Project Accounting, Purchase Orders and Tax Management. " Cons Some company-specific custom reporting and forecasting are to be improved. Review Source VP Vipinlal P. Senior Accountant Construction Used the software for: 2+ years ### "A reliable software system" March 21, 2019 5.0 It meets all my accounting related needs Pros ePROMIS is easy to use and understandable system. Accounts Payable, Accounts Receivable, Bank Reconciliation, Billing & Invoicing, Expense Tracking, Fixed Asset Management, Payroll Management, Project Accounting, Purchase Orders, VAT/Tax Management are significant pros of the system from the accounts side. Cons Have'nt used the full potential of ePROMIS ERP but the accounting system. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.