Capterra Logo
Helping businesses choose better software since 1999
WebTitan

WebTitan

4.5 (269)
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

What is WebTitan?

DNS Based Web content filter that blocks malware, ransomware and phishing attempts as well as providing web content control. We filter over 1/2 a billion DNS requests every day, identify 60,000 malware iterations a day and have over 7,500 customers. Cloud and gateway versions available. Improve your network & computer security now. Try a free Trial of WebTitan today, support included.

WebTitan Integrations

Overview
Domains
Default Policy
Devices

Software like WebTitan

Based on other buyer's searches, these are the products that could be a good fit for you.

by NinjaOne

4.8 (238)
Starting Price:No pricing found

by Datadog

4.6 (305)
Starting Price:$15/month

by ManageEngine

4.6 (991)
Starting Price:$795/year
Deep Freeze

by Faronics

4.6 (41)
Starting Price:CA$48

by ESET

4.7 (1165)
Starting Price:A$396/year

How much is WebTitan?

Starting From:
$0.4 Per Month
Pricing Model: Per User
  • Yes, has free trial
  • No free version
Pricing Details (Provided by Vendor):
Pricing is based on a 200 user package. Please reach out to our team to discuss a quote.

WebTitan Features

What solutions does WebTitan provide?

Alternatives to WebTitan

WebTitan
WebTitan

Starting from:
$0.4/Per Month
Pricing Model:
Per User

Overall Rating:

Ease of Use
4.4
Customer Service
4.5
Features
4.2
Value for Money
4.4
ESET Endpoint Security

Starting from:
A$396/Per Year
Pricing Model:
Other

Overall Rating:

Ease of Use
4.5
Customer Service
4.4
Features
4.6
Value for Money
4.4
Site24x7

Starting from:
$10/Per Month
Pricing Model:
Flat Rate

Overall Rating:

Ease of Use
4.5
Customer Service
4.5
Features
4.6
Value for Money
4.5
Datadog

Starting from:
$15/Per Month
Pricing Model:
Other

Overall Rating:

Ease of Use
4.2
Customer Service
4.2
Features
4.5
Value for Money
4.1

Key user insights about WebTitan

Based on of verified reviews collected between December, 2017 and September, 2024
avatar 1avatar 2avatar 3avatar 4avatar 5avatar 6

Web filtering

Based on 60 reviews
Users appreciate WebTitan's effective web filtering feature, which enhances network security by blocking malicious and inappropriate sites. They find the platform reliable and efficient, with customizable filtering options that cater to different office needs. However, some users have experienced false positives and found setting up custom filters difficult, indicating that filter accuracy could be improved.

Spam filtering

Based on 55 reviews

Users find WebTitan's spam filtering effective, blocking spam and malicious content efficiently and reducing the need for manual intervention. They appreciate the spam digest reports and the ease of managing filters, which enhances user experience. Nonetheless, some users have reported issues with spam filtering accuracy and support, noting that legitimate emails are sometimes caught and alert emails can become overwhelming.

Pros

  • It is a solution that can be perfectly integrated and it really is very effective for what you are looking for.

  • Some of its best features include the ease of setting it up, its ability to filter encrypted connections, the ability to filter specific url their fantastic customer support.

  • Good performance and simple implementation. I find this solution perfect for SME with not too complex networks configuration (absence of IAG).

  • Also very impressed with the customer service. They are very professional and responsive.

Cons

  • Over time, it became obvious that they were not supporting it well (or at all), all the while charging me a premium for it. Spam Titan on the other hand does the job well.

  • The IP configuration part of it, was quite particular, if you get it wrong, you'll have problems.

  • I cannot seem to get it to show the same list of blocked attempts in the email. I can only get a block count by category along with a unique domain count.

  • There was no pressure to purchase the software. The trial started out for a week and one email to rep to see if we could have more time and before we were off the phone it was extended to a month.

Most Helpful Reviews for WebTitan

Nabila B. avatar
Nabila B.
Human Resources Manager
Investment Management, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 17, 2021

"Safeguarded my web browser"

Overall: For several years, WebTitan has supported us with a reliable web filtering tool that has served us well. We're confident that it's blocking and slowing traffic as we've set it up.

Pros: Quite easy to set up, clients were quickly migrated from the old operation, and new clients were quickly onboard ed. The monitoring functions are simpler to set up, and the data is displayed in a far more appealing manner. The ability to stop advertisement domains is part of content filtering; sure, this doesn't capture every ad site, but it's enough to make a difference. The greatest thing is that there is no charge for assistance. Any proposal I've made has received swift feedback and resolutions.

Cons: It's not as easy to install as I thought, but once it's up and running, it's a job well done. The impressive infrastructure, technologies, and support services, as well as the fact that it is cloud-based and has a strong product roadmap. We would not hesitate to suggest them to other businesses. Misclassified pages are also being blocked although they shouldn't be. The website could use some updating and improved organization.

Switched From: NordVPN
Reasons for Switching to WebTitan: NordVPN is more expensive and too confusing for me.
Steve B.
Head of Cyber Security
Financial Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 8, 2024

"Cost effective solution for DNS filtering"

Overall: It does the job I need it to do and requires very little management overhead once set up

Pros: WebTitan is more cost effective but provides an equal level of protection compared to alternative DNS filters

Cons: Not being able to link policies to EntraID groups and not being able to nest policies.

Alternatives Considered: Webroot DNS Protection
Reasons for Choosing WebTitan: Price and feature set meant WebTitan was a better option at the time
Verified Reviewer
President
Information Technology and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
4.0
Features
2.0
Value for Money
3.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
February 9, 2018

"Very average product. Works fine, but feels very dated in usability and interface"

Overall: Less spam, since O365 spam filtering is woefully inadequate.

Pros: It does work fairly well at keeping out spam, and the daily summary emails of what is in the quarantine makes it manageable.

Cons: The interface feels horribly dated and has not improved at all since we started using it a couple years ago. It reminds me of early cpanel iterations in terms of UI. Also, the inability to manage what file extensions are blocked is a let down (be it add more, or let ones through that we need).

Aaron T.
VP of Information Systems
Information Technology and Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 14, 2024

"Great, affordable web filtering"

Overall: We recommend WebTitan to all of our clients and it is part of our main stack.

Pros: WebTitan is easy to get up and running and does a great job of filtering with predictable results. It is also very flexible and can be used to have separate policies for different sets of users, and the AD integration makes this easy to apply.

Cons: We have not had any major issues with the product,

Alternatives Considered: Cisco Umbrella
Reasons for Choosing WebTitan: WebTitan had the features we needed and the value is much, much better.
christian E.
Deployment Manager
Telecommunications, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 31, 2024

"Webtitan long term use"

Overall: We been using it for 5 years+, as soon as we installed we realize that our DNS issues with local providers in Perú (For some reason we always had problems with specific web services and websites even though we had 2 ISP, both had the problem but they were gone as soon as we deployed web titan) After the redirection to the webtitan appliances we installed, that issue was finally gone. We also used a lot the OTP for external users, that's a good plus

Pros: It finally fixed our DNS issues with local ISP providers

Cons: The loading time in reports through the web and I would like a new version of the virtual appliance.

Switched From: Cisco Umbrella
Reasons for Switching to WebTitan: Cisco requires to purchase additional licenses for multiple products in order to get the full functions