---
title: "WebTitan Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about WebTitan Software - reviews, pricing plans, popular comparisons to other Website Monitoring products and more."
source_url: "https://www.capterra.com/p/146034/WebTitan/"
page_type: "product"
language: "en"
---

# 

 WebTitan Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

WebTitan

## What is WebTitan?

DNS Based Web content filter that blocks malware, ransomware and phishing attempts as well as providing web content control. We filter over 1/2 a billion DNS requests every day, identify 60,000 malware iterations a day and have over 7,500 customers. Cloud and gateway versions available. Try a free Trial of WebTitan today, support included.

## What is WebTitan used for?

[Website Monitoring](https://www.capterra.com/website-monitoring-software/)[Computer Security](https://www.capterra.com/computer-security-software/)[Network Security](https://www.capterra.com/network-security-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Top alternative

Featured

Overall rating

Based on 276 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Starting price

$0.4

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Computer Security / 2026
-   Cybersecurity / 2025
-   Network Security / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Cloud Security / 2026
-   Computer Security / 2026
-   Cybersecurity / 2026
-   Endpoint Detection and Response / 2026
-   Endpoint Protection / 2026
-   IT Service / 2026
-   Managed Service Providers (MSP) / 2026
-   Mobile Device Management / 2026
-   Network Security / 2026
-   Vulnerability Management / 2026
-   Website Monitoring / 2026
-   Threat Intelligence / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Cloud Security / 2026
-   IT Service / 2026
-   Mobile Device Management / 2026

Do you work for WebTitan?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.titanhq.com&name=WebTitan)

Rating Breakdown

4.5

+−

Features4.3

Value for Money4.4

Ease of Use4.4

Customer Service4.5

Rating Breakdown

4.5

Features4.3

Value for Money4.4

Ease of Use4.4

Customer Service4.5

## WebTitan Reviewers Verdict

Updated August 2026

AI summary

-   WebTitan suits IT teams, MSPs, schools, and small businesses seeking effective web filtering and internet policy enforcement.
-   Its main advantage is reliable, easy-to-manage web and DNS filtering across devices both on and off the network.
-   It helps organizations reduce security risks and manage internet access with less time spent on filter administration.
-   Buyers should weigh a few practical considerations: some users mention feature limitations, a learning curve, and periodic price increases.
-   It fits best for organizations needing straightforward filtering and reporting, but may be less ideal for those requiring advanced customization or features.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WebTitan

4.5 (276)

VS.

[4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting Price

$0.4

Per User, Per Month

Starting Price

$10

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (276)

Ease Of Use

4.6 (380)

Value For Money

4.4 (269)

Value For Money

4.5 (350)

Customer Service

4.5 (267)

Customer Service

4.5 (345)

## WebTitan alternatives

[4.7 (297)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (26)](https://www.capterra.com/p/171539/Netsparker-Web-Application-Security-Scanner/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (34)](https://www.capterra.com/p/203059/NordLayer/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about WebTitan

Overview

### What problems does WebTitan solve?

WebTitan solves unsafe internet access, inconsistent web policies, and time-consuming filter administration by blocking malicious or inappropriate sites, enforcing user- or group-based rules, and protecting remote devices on and off network. IT teams, MSPs, schools, libraries, and multi-site businesses benefit from faster deployment, centralized control, and clearer browsing reports.

Answer based on 202 reviews

Overview

### Which roles and teams benefit most from WebTitan?

WebTitan is most used by IT managers, IT directors, administrators, and network or systems teams that need to enforce web filtering, strengthen security, and manage internet access across organizations. Business owners, presidents, and CTOs benefit from reduced risk and clearer policy control, while engineers and support staff use it to limit threats and troubleshoot access issues.

Answer based on 276 reviews

Overview

### What company size and industries is WebTitan built for?

WebTitan is built for small businesses first, with 73% of reviewers from that segment, especially in Information Technology and Services at 15%. It also serves midsize businesses at 16% and enterprises at 11%, with additional adoption in Computer & Network Security at 8% and Education Management at 5%.

Answer based on 276 reviews

Features and Usability

### What are the key features of WebTitan?

WebTitan includes core web filtering tools like content filtering, URL filtering, whitelisting/blacklisting, and policy management, plus differentiators such as Active Directory integration, remote agent protection for off-network devices, and scheduled web traffic reporting. Reviewers also highlight spam blocking, encrypted traffic filtering, alerts, and user- or group-based access controls.

Answer based on 94 reviews

Integrations

### Which third-party tools and platforms does WebTitan integrate with?

WebTitan integrates with SecurlyMDM for student safety workflows. Official catalog data also lists Boundless Automation, indicating additional automation support beyond the reviewer-confirmed integration. The available integration references point primarily to education and policy-management use cases rather than a broad public catalog of named third-party platforms.

Answer based on 13 reviews

Getting Started and Support

### What training and onboarding options does WebTitan offer?

WebTitan provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online sessions support guided setup, webinars cover scheduled instruction, documentation offers written reference material, and videos support self-paced learning and review.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does WebTitan offer, and how do users rate the experience?

WebTitan offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative support, and chat. Users often describe support as responsive, friendly, and knowledgeable, with quick help during setup and troubleshooting. Some report slower ticket handling, inconsistent follow-through, and occasional frustration with response times or issue escalation.

Answer based on 94 reviews

Security

### How does WebTitan handle data security and access control?

WebTitan uses DNS security, web filtering, threat blocking, and customizable policies to block malicious or inappropriate sites, control access by user group, and extend protection to mobile, remote, and home users through the OTG client. Reviewers also note false positives, labor-intensive setup in complex Active Directory environments, and some remote-user limitations.

Answer based on 41 reviews

Filtering

### How well does WebTitan handle web filtering?

WebTitan delivers reliable web filtering for businesses, schools, and managed service providers across office and remote devices. It blocks harmful and inappropriate sites, supports flexible policies by user group or location, and works in cloud or agent setups. Some admins find category granularity, false positives, and exception handling less convenient.

Answer based on 64 reviews

## Features

AI summary

Based on 1,822 Website Monitoring reviews

Capterra data shows that buyers of Website Monitoring rank the following features as their top priorities:

-   **Real-Time Notifications** (**59%** of reviewers rated this feature as critical)
-   **Alerts/Notifications** (**62%**)
-   **Real-Time Monitoring** (**58%**)

WebTitan supports all three of the features reviewers rate most important: **Real-Time Notifications**, **Alerts/Notifications**, and **Real-Time Monitoring**. Together, these capabilities help businesses spot website issues as they happen, respond quickly to outages or performance problems, and maintain more consistent uptime, allowing teams to protect user experience and reduce disruption.

Real-Time Notifications

3.8 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Alerts/Notifications

3.9 (14)

64.29% of 14 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Real-Time Monitoring

4.5 (22)

59.09% of 22 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Uptime Reporting

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track the availability time for a designated network or website over a given period of time

Activity Monitoring

4.7 (12)

91.67% of 12 reviewers that rated this feature as important or highly important

Track and report on everything that happens within the system or network

Performance Metrics

4.6 (11)

63.64% of 11 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

WebTitan 80 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Monitoring: Track and report on everything that happens within the system or network
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software
- Anti Spam: Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox
- Anti Virus: Prevents, detects and removes malware
- API: Application programming interface that allows for integration with other systems/databases
- Application Security: Identify and respond to security threats to developed applications
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Behavioral Analytics: Track and analyse user behavior within a system or network
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Bot Detection: Identify bot traffic
- Bot Mitigation: Reduce or block bot traffic
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Content Filtering: Control or restrict access to web content or applications
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Security: Protect sensitive data for digital privacy
- Device Management: Maintenance and upkeep of physical and/or virtual devices
- Encryption: Convert data into a code for security
- Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization
- Endpoint Protection: Protect users working remotely and provide secure environments for personal devices to access company programs
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- Filtering: Find & retrieve relevant data or documents
- For Websites: Software is used for working on online pages
- Fraud Detection: Identify and prevent suspicious activity
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Incident Management: Manage and track all disruptions and incidents
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- IT Asset Management: Managing inventories and tracking changes to hardware and software configurations
- IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Network Provisioning: Set up and configure network resources to make them accessible for authorized users, devices and servers
- Network Security: Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
- Patch Management: Install software updates and bug fixes remotely
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Policy Management: Create, manage, and track policies and procedures within an organization
- Real-time Alerts: Receive notification of issues as soon as they occur
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Security Auditing: Systematic evaluation of the security of a company's overall security system and situation
- Security Management: Manage and control the security aspects of an organization's digital assets, resources, and operations
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Spam Blocker: Filters used to determine different types of malware threats
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Threat Intelligence: Information to prevent, understand and identify cyber threats
- Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- Uptime Reporting: Track the availability time for a designated network or website over a given period of time
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- VPN: Extend virtual private network over public networks to enable protected information exchange
- Vulnerability Protection: Safeguards to protect network vulnerabilities
- Vulnerability Scanning: Discover patch statuses and vulnerabilities
- Web Traffic Reporting: Collect and analyze traffic data about website visitors
- Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (276)

4.3

Based on 276 reviews

## Pricing

Value for money

4.4 (269)

Free Trial

WebTitan

$0.40

Per User,Per Month

Value for money

4.4 (269)

4.4

Based on 269 reviews

## Integrations

[

Boundless Automation](https://www.capterra.com/p/230838/Boundless-Automation/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (267)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (267)

4.5

Based on 267 reviews

## User reviews

Overall rating

4.5

Based on 276 reviews

Filter by rating

5(154)

4(111)

3(8)

2(2)

1(1)

Mentioned topic

Sorted by most recent

PM

Philip M.

Branch Manager

Facilities Services

### "Web Titan Does the Job"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

September 5, 2025

Using Web Titan has been a mix of helpful and occasionally frustrating. I appreciate knowing there's a filter in place, especially on shared or work devices. Trying to adjust the settings or get access approved wasn’t always easy either. Still, overall, it’s been a reliable tool that adds security and control to my internet use, even if it’s not always perfect.

Pros

Web Titan has been a solid tool for keeping my internet use secure and filtered. I like how it blocks harmful websites and helps manage access to content, especially in work or school settings. It runs quietly in the background and gives peace of mind with strong protection.

Cons

There are times it can be a bit too strict at times. Sometimes it blocks harmless websites or slows things down, which gets annoying. Adjusting settings isn’t always straightforward either. But overall, Web Titan does its job well and adds an extra layer of safety to online browsing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RW

Robert W.

President

Computer Networking

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2025

A very good product. Helps keep nasty threats off my network while improving employee productivity. Have been using it at multiple sits for several years.

Pros

It works well and the support staff was very helpful in setting it up.

Cons

nothing really stands out that I would change

Switched from

[Cisco Secure Endpoint](https://www.capterra.com/p/191198/Cisco-AMP/)

It was actually Cisco Firepower back then. Cisco could not support their product and we had to make a change

Alternatives considered

[DNSFilter](https://www.capterra.com/p/156036/DNSFilter/)

Reasons for choosing WebTitan

other products were too expensive and did not have the same features

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

GR

Greg R.

IRM

Financial Services

### "Rock Solid Web Content Filter"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2025

Its been good from the beginning. Easy to setup and and maintain. Reasonably priced.

Pros

We are now long term users of their web content filtering platform. By that, over three years. What we like about the platform is its stability and, of course, its reliability.

Cons

I don't have any significant dislikes. I don't even have any nit picks. Its solid.

Switched from

[Cisco Umbrella](https://www.capterra.com/p/230907/Cisco-Umbrella/)

Cisco could not block access to certain online email service providers with reliability.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JB

Joey B.

Information Security Officer

Consumer Services

### "My review as requested"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 28, 2025

Smooth set it and leave it. Monitoring it occasionally.

Pros

It is a tool in our tool belt for Cyber security.

Cons

Cost increase that has sseem to occur year after year.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EW

Eric W.

Operations Manager

Computer Software

### "Perfect System for our Deployed PC Needs!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2025

The overall experience was fantastic! It was very easy to determine what products our company needed, and the whole process from initial inquiry to completed implementation was completed without issue!

Pros

The sales team was very knowledgeable, and getting the system setup was pretty easy! The new client documentation was extremely detailed and helpful, and I was able to get everything up and running with very little issue.

Cons

No issues so far, it's been great! The only thing I'd like is a per-customer block page, but they're aware of it and working on it.

Switched from

[Cisco Umbrella](https://www.capterra.com/p/230907/Cisco-Umbrella/)

Cisco changed their pricing model, and it was no longer competitive to other offerings for what we needed it for

Alternatives considered

[AccessPatrol by CurrentWare](https://www.capterra.com/p/251580/AccessPatrol/)

[BrowseReporter by CurrentWare](https://www.capterra.com/p/94390/BrowseReporter/)

[BrowseControl by CurrentWare](https://www.capterra.com/p/218437/BrowseControl/)

Reasons for choosing WebTitan

WebTitan had better pricing for the modules we needed, reporting functions are built-in instead of an additional module fee, and WebTitan does not require we setup our own dedicated server

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JW

Jill W.

Information Systems Coordinator

Higher Education

### "Five Star Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 28, 2025

We have had a great experience with WebTitan. Love all of the webinars and timely discussions with our sales rep.

Pros

Ease of use as the administrator. Whether it is adding an allowable site, or a user, both processes are smooth. There is also good customer support and product review.

Cons

The setup was a little bit harder than I thought it would be, but once it was, it works great!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BL

Brock L.

IT Director

Food & Beverages

### "Happy Customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 28, 2025

We are very pleased with the product overall. The reports are easy to read and our IT department spends less time managing content filters with Webtitan.

Pros

The product is very easy to setup and the policies are phenominal

Cons

The Active Directory implementation was'nt as straight forward as it could have been with better documentation

Alternatives considered

[WatchGuard Endpoint Security](https://www.capterra.com/p/233856/WatchGuard-EPDR/)

Reasons for choosing WebTitan

The cost of webtitan was substantially lower

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MS

Michael S.

CTO

Telecommunications

### "Effortless and Flawless"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2025

Threats are way down since installing on our systems. The support has been great even given the time zone challenges. I believe we are in year three of our adoption and we have had no significant breaches. (Knock on wood)

Pros

The flexibility and thoroughness of the product is great. The base product covers many of the malicious sites by default. Creating exceptions and adding sites is very easy in the UI.

Cons

A slight lag for US customers on the responsiveness of the server. Also, being on the West Coast it's hard to participate in Webinars. Time zones are way off. Guess we need to move to Dublin.

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

Reasons for choosing WebTitan

The ease of implementation and the cost of the deployment. Sales TEAM was supper helpful and flexible with our dynamic user count.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RT

Randy T.

Education Coordinator

E-Learning

### "Lotus Behavioral Health "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 28, 2025

It has been better than what we have had.

Pros

The easy access to allow and block. When I need to check and see if I have a sight blocked or allowed

Cons

Adding in sub domains only was a process to learn how to do help. Having a language barrier when speaking to some techs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AT

Aaron T.

VP of Information Systems

Information Technology and Services

### "Great, affordable web filtering"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2024

We recommend WebTitan to all of our clients and it is part of our main stack.

Pros

WebTitan is easy to get up and running and does a great job of filtering with predictable results. It is also very flexible and can be used to have separate policies for different sets of users, and the AD integration makes this easy to apply.

Cons

We have not had any major issues with the product,

Alternatives considered

[Cisco Umbrella](https://www.capterra.com/p/230907/Cisco-Umbrella/)

Reasons for choosing WebTitan

WebTitan had the features we needed and the value is much, much better.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/146034/WebTitan/reviews/)

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