--- title: "WebTitan Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is WebTitan the right Website Monitoring solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/146034/WebTitan/reviews/" page_type: "reviews" language: "en" --- WebTitan 4.5 (276) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 31st, 2026 # Reviews of WebTitan Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews AT Aaron T VP of Information SystemsInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “It is also very flexible and can be used to have separate policies for different sets of users, and the AD integration makes this easy to apply.“ November 14, 2024 PM Philip M Branch ManagerFacilities Services, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes it blocks harmless websites or slows things down, which gets annoying.“ September 5, 2025 HC Henry C IT ManagerImport and Export, 201 - 500 employeesUsed the software for: More than 2 years. “It effectively blocks malicious and inappropriate sites, enhancing our network security.“ September 10, 2024 HC Henry C IT ManagerImport and Export, 201 - 500 employeesUsed the software for: More than 2 years. “This rising cost makes it challenging to maintain budget predictability and can be a concern for long-term financial planning, despite the product’s overall effectiveness“ September 10, 2024 PM Philip M Branch ManagerFacilities Services, 11 - 50 employeesUsed the software for: 1-2 years. “It runs quietly in the background and gives peace of mind with strong protection.“ September 5, 2025 SB Steve B Head of Cyber SecurityFinancial Services, 51 - 200 employeesUsed the software for: 1-2 years. “Not being able to link policies to EntraID groups and not being able to nest policies.“ November 8, 2024 BL Brock L IT DirectorFood & Beverages, 51 - 200 employeesUsed the software for: 6-12 months. “The reports are easy to read and our IT department spends less time managing content filters with Webtitan.“ March 28, 2025 AH Andrew H MDComputer & Network Security, 2 - 10 employeesUsed the software for: 6-12 months. “UI seems a bit klunky and dated.“ September 10, 2024 ## Showing most helpful reviews Showing 1-25 of 276 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nabila B. Human Resources Manager Investment Management Used the software for: 2+ years ### "Safeguarded my web browser" May 17, 2021 5.0 For several years, WebTitan has supported us with a reliable web filtering tool that has served us well. We're confident that it's blocking and slowing traffic as we've set it up. Pros Quite easy to set up, clients were quickly migrated from the old operation, and new clients were quickly onboard ed. The monitoring functions are simpler to set up, and the data is displayed in a far more appealing manner. The ability to stop advertisement domains is part of content filtering; sure, this doesn't capture every ad site, but it's enough to make a difference. The greatest thing is that there is no charge for assistance. Any proposal I've made has received swift feedback and resolutions. Cons It's not as easy to install as I thought, but once it's up and running, it's a job well done. The impressive infrastructure, technologies, and support services, as well as the fact that it is cloud-based and has a strong product roadmap. We would not hesitate to suggest them to other businesses. Misclassified pages are also being blocked although they shouldn't be. The website could use some updating and improved organization. Switched from [NordVPN](https://www.capterra.com/p/166743/NordVPN/) NordVPN is more expensive and too confusing for me. Review Source RW Robert W. President Computer Networking Used the software for: 2+ years ### "Great Product" April 7, 2025 5.0 A very good product. Helps keep nasty threats off my network while improving employee productivity. Have been using it at multiple sits for several years. Pros It works well and the support staff was very helpful in setting it up. Cons nothing really stands out that I would change Alternatives considered [DNSFilter](https://www.capterra.com/p/156036/DNSFilter/) Reason for choosing WebTitan other products were too expensive and did not have the same features Switched from [Cisco Secure Endpoint](https://www.capterra.com/p/191198/Cisco-AMP/) It was actually Cisco Firepower back then. Cisco could not support their product and we had to make a change Review Source PM Philip M. Branch Manager Facilities Services Used the software for: 1-2 years ### "Web Titan Does the Job" September 5, 2025 3.0 Using Web Titan has been a mix of helpful and occasionally frustrating. I appreciate knowing there's a filter in place, especially on shared or work devices. Trying to adjust the settings or get access approved wasn’t always easy either. Still, overall, it’s been a reliable tool that adds security and control to my internet use, even if it’s not always perfect. Pros Web Titan has been a solid tool for keeping my internet use secure and filtered. I like how it blocks harmful websites and helps manage access to content, especially in work or school settings. It runs quietly in the background and gives peace of mind with strong protection. Cons There are times it can be a bit too strict at times. Sometimes it blocks harmless websites or slows things down, which gets annoying. Adjusting settings isn’t always straightforward either. But overall, Web Titan does its job well and adds an extra layer of safety to online browsing. Review Source EW Eric W. Operations Manager Computer Software Used the software for: Less than 6 months ### "Perfect System for our Deployed PC Needs!" March 28, 2025 5.0 The overall experience was fantastic! It was very easy to determine what products our company needed, and the whole process from initial inquiry to completed implementation was completed without issue! Pros The sales team was very knowledgeable, and getting the system setup was pretty easy! The new client documentation was extremely detailed and helpful, and I was able to get everything up and running with very little issue. Cons No issues so far, it's been great! The only thing I'd like is a per-customer block page, but they're aware of it and working on it. Alternatives considered [AccessPatrol by CurrentWare](https://www.capterra.com/p/251580/AccessPatrol/)[BrowseReporter by CurrentWare](https://www.capterra.com/p/94390/BrowseReporter/)[BrowseControl by CurrentWare](https://www.capterra.com/p/218437/BrowseControl/) Reason for choosing WebTitan WebTitan had better pricing for the modules we needed, reporting functions are built-in instead of an additional module fee, and WebTitan does not require we setup our own dedicated server Switched from [Cisco Umbrella](https://www.capterra.com/p/230907/Cisco-Umbrella/) Cisco changed their pricing model, and it was no longer competitive to other offerings for what we needed it for Review Source MS Michael S. CTO Telecommunications Used the software for: 2+ years ### "Effortless and Flawless" March 28, 2025 5.0 Threats are way down since installing on our systems. The support has been great even given the time zone challenges. I believe we are in year three of our adoption and we have had no significant breaches. (Knock on wood) Pros The flexibility and thoroughness of the product is great. The base product covers many of the malicious sites by default. Creating exceptions and adding sites is very easy in the UI. Cons A slight lag for US customers on the responsiveness of the server. Also, being on the West Coast it's hard to participate in Webinars. Time zones are way off. Guess we need to move to Dublin. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/) Reason for choosing WebTitan The ease of implementation and the cost of the deployment. Sales TEAM was supper helpful and flexible with our dynamic user count. Review Source BL Brock L. IT Director Food & Beverages Used the software for: 6-12 months ### "Happy Customer" March 28, 2025 5.0 We are very pleased with the product overall. The reports are easy to read and our IT department spends less time managing content filters with Webtitan. Pros The product is very easy to setup and the policies are phenominal Cons The Active Directory implementation was'nt as straight forward as it could have been with better documentation Alternatives considered [WatchGuard Endpoint Security](https://www.capterra.com/p/233856/WatchGuard-EPDR/) Reason for choosing WebTitan The cost of webtitan was substantially lower Switched from [WatchGuard Firebox](https://www.capterra.com/p/154706/Unified-Threat-Management/) Cost is a key factor and simplicity of use as well as cloud based Review Source GR Greg R. IRM Financial Services Used the software for: 1-2 years ### "Rock Solid Web Content Filter" March 28, 2025 5.0 Its been good from the beginning. Easy to setup and and maintain. Reasonably priced. Pros We are now long term users of their web content filtering platform. By that, over three years. What we like about the platform is its stability and, of course, its reliability. Cons I don't have any significant dislikes. I don't even have any nit picks. Its solid. Switched from [Cisco Umbrella](https://www.capterra.com/p/230907/Cisco-Umbrella/) Cisco could not block access to certain online email service providers with reliability. Review Source AT Aaron T. VP of Information Systems Information Technology and Services Used the software for: 1-2 years ### "Great, affordable web filtering" November 14, 2024 5.0 We recommend WebTitan to all of our clients and it is part of our main stack. Pros WebTitan is easy to get up and running and does a great job of filtering with predictable results. It is also very flexible and can be used to have separate policies for different sets of users, and the AD integration makes this easy to apply. Cons We have not had any major issues with the product, Alternatives considered [Cisco Umbrella](https://www.capterra.com/p/230907/Cisco-Umbrella/) Reason for choosing WebTitan WebTitan had the features we needed and the value is much, much better. Review Source JW Jill W. Information Systems Coordinator Higher Education Used the software for: 2+ years ### "Five Star Product" March 28, 2025 5.0 We have had a great experience with WebTitan. Love all of the webinars and timely discussions with our sales rep. Pros Ease of use as the administrator. Whether it is adding an allowable site, or a user, both processes are smooth. There is also good customer support and product review. Cons The setup was a little bit harder than I thought it would be, but once it was, it works great! Review Source JB Joey B. Information Security Officer Consumer Services Used the software for: 2+ years ### "My review as requested" March 28, 2025 4.0 Smooth set it and leave it. Monitoring it occasionally. Pros It is a tool in our tool belt for Cyber security. Cons Cost increase that has sseem to occur year after year. Review Source BM Brad M. IT Director Insurance Used the software for: 2+ years ### "Set it and Forget it (better than Ronco)!" November 8, 2024 5.0 It has been great! We receive prompt service when we do have questions. Pros We've been users of WebTitan for several years. It is hands-off. We literally set it and forget it. For our enterprise, I would consider the price point to be low cost. Cons This may be from our lack of knowledge, but it would be awesome to use an integration to Active Directory and send scheduled department level reports to each manager for the employees' usage over the month. Also, it would be nice to remove the known usage to Microsoft 365. We know that is our most active website. Review Source AH Andrew H. MD Computer & Network Security Used the software for: 6-12 months ### "Easy deployment and low maintenance." September 10, 2024 4.0 Fairly smooth and trouble free. On the few occasions we've had to call on technical support the response was very good, even when the miscofiguration was our end. Pros Easy to setup and very transparent. Good logging. Cons UI seems a bit klunky and dated. Easy enough to navigate though. Review Source VR Verified Reviewer Chief Information Security Officer Internet Used the software for: 6-12 months ### "My Active Directory Server is integrated with WebTitan." April 5, 2022 5.0 we have been using web titan for some time for extra security in the dns set, which makes it easier for us to protect our directories and others. With the application we have been able to correct events in more than 5% monthly. Pros WebTitan, like all TitanHQ products, is immediately ready to use and requires minimal technological effort to ensure the safety of all of your employees. Remote, domestic, and traveling workers can all benefit from the OTG client's security features. It's difficult to say what to say. DNS security that covers all bases. Cons There is a bit of a delay when importing restricted sites. Likewise, I dislike the WADA agent, but I am ready to accept it in exchange for AD integration. Review Source VR Verified Reviewer Vice President, Operations Management Consulting Used the software for: 2+ years ### "Effective, Inexpensive, and Relatively Easy to Use." February 6, 2018 5.0 Reduced spam, reduced viruses. User-controlled management of spam. Pros It does a good job of blocking spam and malicious content. The customized emails that can go out to individual users makes management so much easier. The support, when needed, is very good and very responsive; with what seems to be domestic resources to assist. Cons The only complaint I have is that there is not a "greylisting" override. Specifically, when a mail is expected, but is the first time being received by a specific email address, you need to wait upwards of 10 minutes (depending on the other party's server settings). I wish there was some sort of queue or override to get around this without disabling the feature. Review Source VR Verified Reviewer SysAdmin Used the software for: 2+ years ### "We have been using WebTitan for 4 years now, it works and the customer support is good" February 7, 2018 4.0 The product helped us filter out dangerous websites and keep our workstations virus free. Pros It's easy to install and configure. Administering it is an easy task, as you can generate reports and make change very fast and easy. The customer support team responds very quickly to your service requests and is quite knowledgeable. Cons We had a physical problem with our server and we had to reinstall on a new machine. Backups from v4 were not compatible with v5 of the software, so we had to reconfigure the webtitan instace manually from scratch. Review Source VR Verified Reviewer Specjalista ds. zakupów Wine and Spirits Used the software for: 1-2 years ### "WebTitan is a good software, easy to use and configure " November 28, 2018 5.0 I think that this is a useful solution. WebTitan gives security and control of the content of the network. It's good that my company cares about cybersecurity and implemented this solution. Pros WebTitan is a good solution for filtering websites. Configuration is easy, usage is easy. This product has warning options when the user attempts to access unauthorized websites. In summary, a useful solution in companies. Cons This product does not have as frequent updates as we would expect. I think it would be better if there were more frequent updates. I think it's a necessity in this kind of softwares. Review Source VR Verified Reviewer CAD Drafter / Cad Manager /Network Admin Used the software for: 2+ years ### "The software works as advertised. It's easy to configure, and requires very little maintenance. " February 6, 2018 4.0 Pros I like the simple and easy to use interface. It allows for the users to self regulate their spam emails. The option to get an additional email with the list of blocked emails is great. Cons My only complaint about the software is there is no ability to label an email as spam within outlook. This option would allow to reduce the spam email even further. Review Source MR Monica R. library board president Libraries Used the software for: 6-12 months ### "WebTitan" February 17, 2023 4.0 The software is performing the functions we need it to do. However, the user interface is hard to learn and not being able to see the page of a site that has been blocked just because it is an unknown category makes it very hard to decide whether or not to allow it. Pros It provides CIPA protection to our patrons at a reasonable price. Cons When we are notified by WebTitan about a website that has been blocked or is questionable, we can't even check it out to see if we should allow it because it is blocked even at the administrative level. It would be nice to at least see a preview of the site so we could make an informed decision. Instead, we have to guess based on the web address and block everything that we aren't totally sure of. It would REALLY be nice to see a preview in the notification e-mail and the option to block or allow it from there. Reason for choosing WebTitan Price and advertising Review Source VR Verified Reviewer Managed IT Services Manager Computer Software Used the software for: 2+ years ### "Webtitan easy to implement and excellent performance" November 10, 2020 5.0 It is a solution that can be perfectly integrated and it really is very effective for what you are looking for. Pros Its easy implementation and excellent administration make this product very effective. Cons The truth is there is not much that I dislike, maybe it would work a little more in the interface but it really has a good performance! Review Source HH Hadi H. Network Engineer / Owner Computer & Network Security Used the software for: 6-12 months ### "General review of Webtitan" December 10, 2021 4.0 Pros The security solution does the job as expected. You have good support, the engineers do their best. Cons No software is perfect though but I think the installation process can be improved. OTG client for mobile devices (iphone, android) is extremely useful once released (I hope it’s soon) Review Source VR Verified Reviewer IT Manager Used the software for: 6-12 months ### "Started using this software knowing almost nothing about the subject, Webtitan makes my life easier." December 19, 2017 5.0 Peace of mind that my users are within the bounds of internet usage policies as defined by my organization. Pros Reporting, the DNS proxy allows me to look into my networks at the device level and block the threat. The easy to read articles for setting up DNS proxies and ease of use in the GUI on both the cloud client and DNS proxies make it a breeze. Cons The way that the software tries to determine which AD user is connected to traffic, perhaps I just have it configured incorrectly. I double check IP and username when tracking user usage. Review Source VR Verified Reviewer Senior Systems Administrator Used the software for: 2+ years ### "Easy to use and to setup" February 9, 2018 4.0 Pros \- simple to use no hidden options - easy to install and very fast - lots of customizations can create sub admin accounts so client can manage their own domains - easy to track emails Review Source Kristie H. Account Manager Retail Used the software for: 2+ years ### "Outstanding tool for most reliable content filtering" September 9, 2019 4.0 Finally, I have found this tool be such amazing software that keeps my worries away from me in a better way. Pros Monitoring feature of this specific product is quite unique that totally monitors all the process of online working and also secures all the data. Additionally, its set-up is superb easy and it can be done in just few minutes that save my time and energy as well. Cons It is a complete tool for monitoring the entire content and provides us sufficient security. I am more than satisfied with this awesome tool. There is really nothing to dislike about it. Review Source Troy S. IT Director Used the software for: 6-12 months ### "Best Bang for your Buck" February 7, 2018 5.0 Increased productivity and network security. Pros The interface is as simple as it gets. Everything you need and nothing you don't. Customer service has always been prompt and effective. The support team has always been able to resolve my issues on the first try whether it be on the phone or via email. Cons There are a couple of features I wish were implemented, but given time I think it will come together. Review Source JL Joshua L. IT Manager Hospitality Used the software for: 1-2 years ### "Web Titan is Awesome" July 25, 2022 5.0 Awesome software for the price Pros Able to block sites that users should not access. Cons No cons, the software works great and is user friendly Reason for choosing WebTitan Price was good Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.