# Page 6 | WebTitan Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is WebTitan the right Cloud Security solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146034/WebTitan/reviews

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WebTitan

4.5 (276)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of WebTitan

## Showing most helpful reviews

Showing 126-150 of 276 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RR

Robert R.  
Owner  
Information Technology and Services  
Used the software for: 6-12 months

### "SpamTitan has cut-down on spam for me and many of my clients dramatically."

February 7, 2018

4.0

I resell it to my clients

Pros

The interface is very clean and fast, though a bit outdated-looking. The spam digest reports look nice and contain enough info to be very useful.

Cons

The cost is very high. Setting up custom filters is difficult. There should be quicker and easier ways for end-users to block messages from senders that change part of their address every time. Multi-factor authentication would be a plus. Would be nice to configure spam digest timing individually for each domain and possibly multiple digests per day. The Outlook add-in is very user unfriendly to install and configure and there seems to be no notifications of updates.

Review Source

CP

Candice P.  
Director of IT Infrastruture  
Non-Profit Organization Management  
Used the software for: 2+ years

### "WebTitan, Easy to Use and doesn't break the bank"

December 15, 2021

5.0

It was simple to use and fast to integrate into my existing network.

Pros

The interface is just like the Spamtitan so it was an easy onboard. I get everything I need to know in the first screen on the Dashboard; web traffic stats, what sites were blocked, allowed, what categories were hit etc.

Cons

Could expand on feature functionality, I have not seen many product changes to this software.

Review Source

EK

Elwood K.  
Project Manager  
Computer & Network Security  
Used the software for: 6-12 months

### "DNS Filtering at it's finest"

April 26, 2022

5.0

Pros

WebTitan gives you a great full picture of the daily internet traffic and allows for blocking of specific websites and categories.

Cons

Overall it's a great product with little to no Cons.

Review Source

JM

James M.  
Network Administrator  
  
Used the software for: 2+ years

### "We've been a WebTitan customer for 5+ years now. Great solution for our small office!"

February 9, 2018

4.0

Pros

\- Visibility; reports, history etc - Support; fantastic response time and one on one help - Active Directory integration - Ease of set up and implementation - Quick method to white-list sites

Cons

\- Needs request reboots to keep things working well - Some HTTP 1.1 sites simply will not work, even via bypass

Review Source

CS

Cosmin S.  
Network Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Good and easy to setup"

February 7, 2018

4.0

I was able to filter websites within the organisation

Pros

I am the person who set this up for a company and I like how simple the process was. After I receive my credentials to log in, I was able to set the filters in less than 30 min. On the end-hosts side, I just needed to change the DNS servers and the filter was working.

Cons

Over time, I discovered some domains that were placed in wrong categories. Also, I will like to have DNS servers in Europe for faster responses.

Review Source

VR

Verified Reviewer  
Software Engineer  
Aviation & Aerospace  
Used the software for: 6-12 months

### "COMPLETE SECURITY FOR YOUR WEBSITE"

September 8, 2018

5.0

Pros

I create different types of websites and applications for my job, I usually check other’s codes as well. In order to protect our work from malware, viruses, and spams, I use and suggest WebTitan. It has a complete set of protection for our software. The reports are in-depth as well, allowing me to determine the source of a problem.

Cons

No significant cons at this point in time.

Review Source

PB

Peter B.  
IT Manager  
Education Management  
Used the software for: Less than 6 months

### "Great Product, Highly Reccomended!"

July 8, 2021

5.0

Easy product and great support team who are always happy to help

Pros

Easy to use, management is easy and does exactly what we need it to do

Cons

Deployment is a pain but worth it, would like to see any agent one day

Alternatives considered

[WebTitan](https://www.capterra.com/p/146034/WebTitan/)

Review Source

BM

Baleseng M.  
IT Administrator  
Media Production  
Used the software for: 2+ years

### "It has helped with my Internet usage, help to cache and control which websites are allowed."

February 6, 2018

5.0

Webdownload management, quick proxy cache.

Pros

Webfiltering and it works nicely with Linux. Web interface friendly and easy and friendly to use., nice reporting and real time activities.

Cons

It causes the application Linux operating system to freeze. I have to restart the OS but this happens on Vmware.

Review Source

CK

Corey K.  
President/CEO  
  
Used the software for: 1-2 years

### "Very easy to use and setup and it has plenty of Power."

February 6, 2018

5.0

Pros

The ability to set up web filtering very quickly is pretty awesome and a must for Managed Services Providers to its customer.

Cons

Almost too easy and need to have a way to add advanced filters easily overall no real cons the product is best in class.

Review Source

RR

Ryan R.  
IT Manager  
  
Used the software for: 2+ years

### "Great software for a reasonable price"

February 6, 2018

5.0

Pros

It works. Very stable. Very configurable in what we need it to do. Cost is extremely reasonable. User friendly.

Cons

Their doesn't seem to be a whole lot of updates or improvements since purchase. I would like them add new functionality and/or improve the usability/navigation.

Review Source

Teymur O.  
Digital Marketing Specialist  
  
Used the software for: 6-12 months

### "Stable and powerful product"

April 20, 2018

4.0

Pros

It's too easy to install, setup, use and navigate. It helps to avoid all types of spams and threats. Does not need any manual things, working automatically. Scanning speed and spam detection is perfect.

Cons

Not have too many customizations, there is limitations about checking. And sometimes does not working quite good, even not blocking spams.

Review Source

CF

Cosimo F.  
Eng.  
  
Used the software for: 1-2 years

### "A very good and flexible product perfect for SME"

February 7, 2018

4.0

Good performance and simple implementation. I find this solution perfect for SME with not too complex networks configuration (absence of IAG)

Pros

Cost effective solution very simple to use and simple to implement. Also the user interface is very simple to manage

Review Source

ME

Matt E.  
Network architect  
  
Used the software for: 1-2 years

### "Great solution for a good cost"

February 6, 2018

5.0

Pros

Robust, reliability, it has a great intuitive portal. Catches a lot of spam with not a lot of false positives.

Cons

Slow load on the quarantined page. But doesn't hinder its use. I think the UI could use and update for mobility

Review Source

GF

Gregg F.  
IT Manager  
  
Used the software for: 2+ years

### "Great sales experience, reasonable pricing, great technical support."

February 6, 2018

5.0

Pros

Keeps spam email load off of local server. Great technical support. Reasonable cost. Excellent uptime.

Cons

Most features can be had with Microsoft 365 Email. Occasional lag in mail delivery. Needs more configuration capabilities to compete.

Review Source

BK

Bryana K.  
Design Engineer  
Oil & Energy  
Used the software for: Less than 6 months

### "Quick and easy to use"

December 20, 2017

4.0

Control of multiple devices from one location with overrides available when needed.

Pros

It's easy and affordable. Much better than running software on local machines because you aren't slowing down local machines with extra software. And you can do maintenance and make changes through any browser. If you need to control a lot of devices, you can do it with WebTitan in one location.

Cons

There will always be sites that misidentify themselves as something other than what they are. If a porn site labels itself as "travel", it will be accessible despite the block. Some perfectly acceptable sites will be blocked, so you will need to whitelist some things. The first month of use there will be a lot of adjustments to make.

Review Source

JH

Joseph H.  
IT Contractor  
  
Used the software for: 2+ years

### "Overall, very easy to use and effective product."

February 9, 2018

5.0

Pros

Easy to use online control panel for administration, no client to install on end user work stations.

Cons

Can be tricky to whitelist domains. A call to customer service the first couple of times will be necessary until you get the hang of it.

Review Source

RL

Ryan L.  
Consultant  
  
Used the software for: 6-12 months

### "Great experience, couldn't have been much easier to use"

February 12, 2018

5.0

Pros

Setup was painless, took very little effort from my side to set up, pretty much just set it and forget it. Not much config work to be done. Good value for the setup time involved

Cons

Documentation was slightly sparse, although sufficient. Support was good, but maybe a little bit lacking on a couple of minor technical issues encountered during setup.

Review Source

CV

Chrysostomos V.  
System Engineer  
Religious Institutions  
Used the software for: 6-12 months

### "Best proxy/content filter ever used, lot of features, simple and intuitive administration."

December 19, 2017

5.0

Resolve in a perfect way the internet content filter job, for users inside and outside the company.

Pros

1\. Can authenticate against Active Directory without counting the IP. 2. Clean interface, simple administration. 3. Very powerful content filter, granular policies for users and groups. 4. Easy to debug the filtering result. 5. Great reporting. 6. Remote assistance.

Cons

1\. Antivirus engine not so good and no reliable, updating problems. 2. System upgrading problems. 3. Time limits don't apply to white listed entries. 4. Only 8 custom categories.

Review Source

GM

Greg M.  
Web Designer  
Marketing and Advertising  
Used the software for: 2+ years

### "We've used WebTitan products for over 3 years now and never have to worry about getting spammed."

February 9, 2018

4.0

Pros

We love the effectiveness of the spam filter. It's very rare to have any spam slip through the filter.

Cons

The user interface would be improved. Sometimes clients have trouble logging in to the system for the first time.

Review Source

Eulises M.  
Independent Consultant  
  
Used the software for:

### "Automate your Spam"

May 5, 2018

4.0

It simplifies the process of the exchange and email administrator to reduce spam and unwanted emails with other implementation in place like DomainKeys Identified Mail (DKIM) This is the add on we need. I will promoted and enforce it 100%

Pros

TitanHQ implements a lot of the process we do manually but while knowing what we do automates the process.

Cons

The only CON I see is that is not being implemented in institutions, organizations or web base emails like outlook and companies and that Im not getting paid for promoting this amazing platform.

Review Source

VR

Verified Reviewer  
Owner \\ Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "WebTitan a must have if you are trying to secure your network and mobile users."

September 7, 2018

5.0

WebTitan was easy to deploy, contacting and working with support was easy and my client's end user's are more secure and productive.

Pros

WebTitan was very easy to implement for my client I had it up and running in 15 minutes and it even works for mobile users which is a huge plus for me. The security and filtering it provides is well worth the cost to keep the end users secure and productive.

Cons

The only issue I had was trying to pay for the service. Not WebTitan's issue but my bank not allowing the charge to go through on my card due to them being in the UK. My bank issued me a secure check and I mailed it out. I contacted WebTitan and let them know what was going on and had no issues at all.

Review Source

AW

Adrian W.  
Owner  
Internet  
Used the software for: 1-2 years

### "Great filtering of spam... a little cumbersome to use though."

February 6, 2018

4.0

We have reduced our amount of incoming spam messages to almost zero.

Pros

The catch rate is spectacular and seems to be getting better every day. We get very few false-positives, if any.

Cons

The user interface is very slow and not very user friendly or intuitive. The fact that we have to have two separate logins for incoming and outgoing services is also a little frustrating.

Review Source

SB

SERGIO B.  
Support Engineer  
Computer & Network Security  
Used the software for: 6-12 months

### "Opinion WebTitan"

December 11, 2018

5.0

In my organization we can solve very problems with internet traffic, it is fully functional WebTitan.

Pros

I like everything on Webtitan, the policies, the filters, the features of wpad, the reports, maybe has no something bad on it.

Cons

Sometimes the support is very slow, but when you can contact with them all the features are really easy.

Review Source

YL

Yvonne L.  
Manager  
  
Used the software for: 6-12 months

### "User friendly and stable."

February 9, 2018

5.0

Pros

There was an incident that the on premise Exchange is down for more than 24 hours. SpamTitan was able to hold all email for the organization.

Cons

Not too much option for setup, but in a way this is good also. Also sometimes the web access is too slow and even error. Have to refresh and retry for few times.

Review Source

SS

Steven S.  
Desktop Support  
  
Used the software for: 6-12 months

### "Haven't had a virus yet through email, Cross our fingers"

February 9, 2018

5.0

Pros

Catches viruses and gives the option to release or delete a mail item through an email. Gives me a report everyday on the amount of spam, clean email, and viruses I have received.

Cons

The searching will emails is a pain. I have to go to 2 different sites for either incoming or outgoing mail to look for blocked mail. Please put it on 1 server for searches and optimize the searches a little more. I assumed to use \* as a wildcard, but maybe that is not known for others.

Review Source

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