# Page 9 | WebTitan Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is WebTitan the right Cloud Security solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146034/WebTitan/reviews

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WebTitan

4.5 (276)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of WebTitan

## Showing most helpful reviews

Showing 201-225 of 276 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Marc M.  
CIO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Solid Web Filtering"

November 22, 2019

5.0

It has allowed us provide customizable web filtering protection to our clients. It is easy to manage so it has reduced our support time to provide this solution.

Pros

Centralized management for all of our clients The ease of installation and use The simple pricing model The responsiveness of support

Cons

We have not experienced a con to the application yet

Review Source

FG

Francis G.  
IT Project Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "High quality product with valuable features, "

February 6, 2018

4.0

Great visibility in the content composition of the web traffic prehemptive threat blocking

Pros

Easy to setup web filtering with intuitive categorization. Policy based filtering with user identification integrated to active directory makes it touchless once initially configured Inclusion of threat filtering is a plus

Cons

Initial setup and configuration is labor intensive especially when integrating to a complex active directory structure. Threat filtering is creating alot of false positives at first, needs alot of tweaking

Review Source

DB

David B.  
Computer systems administor  
  
Used the software for: Less than 6 months

### "Filtering done right"

February 15, 2018

5.0

Great filtering with no hassle

Pros

The ui is great and easy to use. Filters out all malware and randoms sites and phising sites. Its nice to see where your traffic is going. The price is right for what you get.

Cons

Can take a little bit to setup and get tweeked to work right. The filters take a bit of work to setup

Review Source

JR

Jaime R.  
Engineer  
  
Used the software for: Less than 6 months

### "Easy to set up but it is hard to know how I'll be charge "

July 13, 2018

4.0

Pros

Simplicity. Easy to set up, easy to manage, easy to create policies. It is a simple software that make whatnitnisnsuposed to do.

Cons

Charging method. It is not clear if it is per user or per seat or how. There are not intermediate steps. Billing is from one range to another no matter how many users are.

Review Source

RK

Rob K.  
IT Manager  
Education Management  
Used the software for: Less than 6 months

### "Switchn to WebTitan "

July 29, 2019

5.0

Great product and great interaction with the company. Highly recommended.

Pros

Good user interface. Helpful support. Flexible config.

Cons

Reporting not a good as some alternatives.

Reason for choosing WebTitan

Attitude of the company and functionality of the product.

Review Source

FF

Felix F.  
IT Admin  
  
Used the software for: 6-12 months

### "Very good software, as well as customer service"

February 7, 2018

5.0

Pros

The Software is easy to use and pretty self exxplanatory, and should there be any Problems, the Support will asisst you. Would recommend

Review Source

Nick M.  
Developer  
  
Used the software for: Less than 6 months

### "I loved using the software and product. Helped me out soooo much. I saved so much time."

April 26, 2018

4.0

Pros

The features are awesome. There is a great deal of knowledge that has been put into the user interactions and the design to get what I want.

Cons

The ease of use. Some of the features seemed to be a little much and a little confusing at times to understand.

Review Source

JD

Jose D.  
IT Administrator  
  
Used the software for: I used a free trial

### "I was looking for a solution in order to have control about my office's web traffic."

July 17, 2018

3.0

Pros

The main Pros were that the solution had a good price-quality ratio, it was easy of configure and we had decent results with web filtering.

Cons

The web interface is poor, the list of categories for web filtering could be more specific, and we had some false positives in web filtering, so we didn't want to be frequently adding exceptions manually.

Review Source

Response from TitanHQ

August 23, 2018

Jose I have emailed you directly with a plan to overcome any initial issues you may have had. Kind regards, Dryden Dryden Geary, Marketing Director, TitanHQ

NP

Niklas P.  
IT-manager  
Government Administration  
Used the software for: Less than 6 months

### "Fast implementation"

February 2, 2021

4.0

Fast support

Pros

It was easy to get started. Easy to manage and good filter.

Cons

I'm missing an addon for Chromebooks. With that we could get user information from Chromebooks.

Reason for choosing WebTitan

DNS-filtering capabilities. Smoothwall is a larger system with several functions that we didn't need.

Review Source

RA

Renante A.  
IT Manager  
Computer Software  
Used the software for: Less than 6 months

### "An excellent software"

August 26, 2020

4.0

Really quick and easy to implement. We've got DNS protection and web filtering running in a matter of minutes even when most of us are working from home.

Pros

The platform is very easy to use, simple interface easy to navigate.

Cons

Reporting could have been better and should have more granular reporting features.

Review Source

VR

Verified Reviewer  
Infraestructura de tecnología de la información  
  
Used the software for: 6-12 months

### "Flexible Great Support "

December 12, 2017

5.0

Control Granular Internet Resources

Pros

Accurate Excelent Performance Easy To Deploy AD Integration Lower Cost for Hardware Installation Support 24x7

Cons

It is not have a lot of Adverstisment . Need to reinforce WEB Campaign and Support Billingual Clientes Spanish English and Viceversa

Review Source

KH

Kevin H.  
Network Administrator  
  
Used the software for: Less than 6 months

### "Great product and support team!"

May 3, 2018

4.0

Was very helpful to allow us to trial this application while finding a spam solution.

Pros

The application itself was great. From setup to use took a total of maybe one hour. Once the system was online it began filtering our mail content inbound and providing vital report information.

Cons

In the end the biggest down side I encountered was the hosted pricing. The on site pricing was competitive, but hosted was not and sadly one of the main reasons we did not go with this solution.

Review Source

VR

Verified Reviewer  
Systems Architect  
Mining & Metals  
Used the software for: I used a free trial

### "the software was easy to deploy, configuration was a challenge "

July 13, 2018

5.0

none, we opted for sophos web appliance

Pros

features offered are cost effective for small to medium businesses that need control of users surfing

Cons

was difficult to implement authentication on on premise domain controllers, additional software required was not easy to install

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "WebTitan Review"

August 29, 2019

4.0

Pros

Webtitan is easy to use , customer support is very helpful and the price is very good.

Cons

I don't have any complaints about this software.

Review Source

PS

Peter S.  
Director  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Small operators nightmare"

November 27, 2019

5.0

Security

Pros

Seemed easy to setup as a non IT professional & eventually I succeeded.

Cons

The cost for a 3 user option is the same as 25 user! I need to investigate an option for small home based business but as always time is an issue.

Reason for choosing WebTitan

Ease of setup & reviews

Review Source

GN

Gady N.  
Systems Integrator  
Computer & Network Security  
Used the software for: Less than 6 months

### "Improvement needed"

November 22, 2019

4.0

Pros

I appreciated how quick it is to setup and performance

Cons

The dashboard and consoles are not as good as Cisco umbrella. A lot of improvement needs to be done here.

Review Source

Response from TitanHQ

November 28, 2019

Hi Gady, Thanks for your review of WebTitan, all feddback is greatly appreciated. I'd be very interested in how you think we can improve? In general the feedback we receive from customers is that we are every bit as effective as Cisco Umbrella - in particular our private cloud instances provide granularity and customisation options that you don't get elsewhere. Looking forward to your feedback and if there are specific issues please reach out to me or our support team and we'll work through them with you Kind regards, Dryden Geary, TitanHQ

JF

Josh F.  
IT Manager  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Great So Far!!!"

September 17, 2018

5.0

So far I can block NSFW stuff people are looking at and also stop the possible infection due to those sites.

Pros

Very easy to see what people are surfing for.. and very easy to protect the company I work for.

Cons

Setting up the active directory part was a little cumbersome.

Review Source

Kasey B.  
Adjunct Professor of Political Science  
Higher Education  
Used the software for: Less than 6 months

### "Great if you have a smaller company that needs malware software"

February 22, 2018

5.0

Better protection from malware.

Pros

The number of times college computers on campus get hit with malware is amazing. This software does a great job and finding and locating it as well as removing malware that people might have accidentally downloaded

Cons

The filters within the quarantine sections are a little odd. This would have posed a problem if i actually had this on my private computer where some of the software I download may have keygens or malware that is in fact acceptable to me for various purposes. Commercially, this software is great though.

Review Source

WK

William K.  
President  
Computer & Network Security  
Used the software for: Less than 6 months

### "WebTitan is a great alternative to Cisco Umbrella. Its feature rich and affordable."

July 10, 2018

5.0

Pros

The user agents give great control in filtering granularity. I'm able to deploy policies at the network level or computer level.

Cons

There are newer companies that are even more affordable and offer the same protection and feature base.

Review Source

OF

Omar F.  
systems adminsitrator  
  
Used the software for: Less than 6 months

### "Titan HQ is a great company and I have a lot of faith in their products. Get that spam out of her"

February 13, 2018

4.0

Pros

The process is very easy and straightforward. The guys from TitanHQ will help you get it up and running in no time.

Cons

It does the job. It is very slow to get into the config, but once you get into it, it is quite responsive.

Review Source

NM

Nate M.  
Network Administrator  
Information Services  
Used the software for: Less than 6 months

### "Free secure public WiFi "

August 25, 2020

5.0

Fantastic, worked with me during the purchase process

Pros

The ease of setup and accessible reports. The ability to enable safe search of search sites.

Cons

Web interface could be a little prettier, it’s easy to use just not much there too look at.

Review Source

dS

dean S.  
it volunteer  
  
Used the software for: 1-2 years

### "Does a very good job of spam control. good value for the money."

February 14, 2018

5.0

cost, malware and spam filtering.

Pros

easy to manage. cost. layout of quarantine. reporting features are nice. nightly report of spam filtered is also valuable.

Cons

no sorting by sender in quarantine. no sorting by recipient in quarantine. slow refresh on quarantine windows.

Review Source

JP

John P.  
Pastor  
  
Used the software for: Less than 6 months

### "Very friendly staff, accommodating, but had difficulty getting it configured properly. "

January 8, 2018

4.0

Pros

It filters out bad stuff. It sends instant email alerts whenever some website is blocked by the program. The price is better than competitors.

Cons

It was very difficult to set up with comcast/xfinity. A computer tech from a major global shipping company had to come in and set us up - even with email and phone support from WebTitan. And there is no way of clearing out the history of past internet activities.

Review Source

CB

Chad B.  
IT Administrator  
  
Used the software for: Less than 6 months

### "Excellent product for a small customer. "

February 6, 2018

4.0

Pros

It is easy to use and is completely web-based. I had it set up and operational in less than an hour.

Cons

The web interface is a little tricky to use. Lots of clicking through menus to find what I am looking for.

Review Source

RT

Ray T.  
Engineer  
  
Used the software for: 6-12 months

### "Simple to implement, great interface"

February 6, 2018

4.0

Pros

Very easy to setup and easy to navigate. Can update policies on the fly and all users get it right away.

Cons

It sometimes blocks access to legitimate sites. So we would have to go into the console to allow it.

Review Source

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