# Hostel.ly Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Hostel.ly Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/146042/Hostel-ly

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# 

 Hostel.ly Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Hostel.ly

## What is Hostel.ly?

Cloud-based reservations management software for hotels and hostels with features such as integrations and a channel manager.

## What is Hostel.ly used for?

[Reservations](https://www.capterra.com/reservations-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Hostel.ly

5.0 (2)

VS.

[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting Price

Contact vendor

Starting Price

$23

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.4 (480)

Value For Money

0.0 (0)

Value For Money

4.2 (460)

Customer Service

4.5 (2)

Customer Service

4.3 (467)

## Hostel.ly alternatives

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## FAQs about Hostel.ly

Features and Usability

### What are the key features of Hostel.ly?

Hostel.ly offers online booking, room booking, group reservations, and third-party booking for managing reservations across channels. It also includes payment processing, booking notes, and customer support features to handle guest details, collect payments, and record reservation information in one system.

Getting Started and Support

### What training and onboarding options does Hostel.ly offer?

Hostel.ly provides webinars as its training option. Webinars can support guided learning through scheduled online sessions, helping teams review features and setup steps in a live format. No other training formats are confirmed in the catalog data.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What customer support options does Hostel.ly offer?

Hostel.ly provides chat support for users who need help with the platform. No reviewer feedback about support quality is available, so response speed, helpfulness, and common issues cannot be assessed from user comments.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Booking Notes

Keep notes on the specifics of a reservation including customer information and special requests

Customer Support

Provide online support for your customers through live chat or help desk functionality

Group Reservations

The ability to reserve times in groups.

Online Booking

Book meetings and appointments through a website or digital platform

Payment Processing

Accept, record, and reconcile financial transactions

Room Booking

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Hostel.ly 7 features

Keep notes on the specifics of a reservation including customer information and special requests

Provide online support for your customers through live chat or help desk functionality

The ability to reserve times in groups.

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Allows bookings to be made through a third party service

Get Advice

We can help you find the software with the features you need.

## Pricing

### Starting price

Free trial available

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JG

June G.

CEO

### "Extremely easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

September 24, 2015

It's simple, practical, and extremely easy to use. We've never used any software to help manage our bookings and housekeeping and the difference is incredible. We have twice as many bookings and more time to focus on what matters most- our customers. Thanks Hostelly!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 24, 2015

Thanks June for your valuable review.

MF

Marietta F.

Director

### "We love it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 23, 2015

We don't have to worry about updating reservations from our OTAs manually. Hostelly connects and talks to all our channels for us. It's my booking engine, my calendar, my front desk, and my right hand in all my operations. I can't imagine running my small hotel without it. Our bookings have gone up and administrative tasks have gone down. Our receptionist love it and we love it more!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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