--- title: "Inn Style Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Inn Style Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/146054/Inn-Style/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Inn Style Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Inn Style ## What is Inn Style? Reservations? Sorted. Calendars? Synced. Vibes? Immaculate. Inn Style helps your property run smooth, so you can kick back & host like a legend. Manage your sales channels with our channel manager, grow direct bookings with our integrated booking engine and improve efficiencies all from one easy-to-use property management system. ## What is Inn Style used for? [Channel Management](https://www.capterra.com/channel-management-software/)[Reservations](https://www.capterra.com/reservations-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 71 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price £21.99 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Inn Style?[Manage this product listing](https://www.g2.com/products/inn-style-inn-style/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Inn Style 4.8 (71) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price £21.99 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (71) Ease Of Use 4.6 (1,623) Value For Money 4.8 (71) Value For Money 4.6 (1,549) Customer Service 5.0 (70) Customer Service 4.7 (1,591) ## Inn Style alternatives [4.5 (1,312)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (1,031)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/) [4.3 (256)](https://www.capterra.com/p/183836/Amenitiz/reviews/) Starting price $42.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183836/Amenitiz/) [Yanolja Cloud Solution Channel Manager](https://www.capterra.com/p/135677/eZee-Centrix/) [4.7 (345)](https://www.capterra.com/p/135677/eZee-Centrix/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135677/eZee-Centrix/) [View all alternatives](https://www.capterra.com/p/146054/Inn-Style/alternatives/) ## FAQs about Inn Style Overview ### What problems does Inn Style solve? Inn Style solves fragmented reservation management by bringing direct and third-party bookings into one calendar, synchronizing availability to reduce double bookings, and automating confirmations, reminders, and guest messages. Small hoteliers, B&Bs, guesthouses, campsites, and holiday-let owners benefit from easier payment tracking, rate updates, room changes, and daily arrival and departure coordination. Answer based on 42 reviews Overview ### Which roles and teams benefit most from Inn Style? Inn Style is most used by property owners, proprietors, and owner-managers running inns, bed-and-breakfasts, cottages, and similar lodging businesses. They manage reservations, guest communications, availability, and daily operations. Property managers and administrative coordinators use it to oversee bookings and maintain organized lodging schedules, while directors and partners monitor operational performance. Answer based on 71 reviews Overview ### What company size and specific industries is Inn Style built for? Inn Style is designed for small hospitality businesses such as cabins, glampsites, holiday lets, B&Bs, guesthouses, small hotels, campsites, wine farms, lodges, pubs, inns, ski chalets, and catteries. It suits operators that need booking and management tools for independent accommodation and related guest-facing services. Features and Usability ### What are the key features of Inn Style? Inn Style includes core booking engine, calendar, dashboard, and property management features. Reviewers frequently discuss booking management and multi-channel synchronization with OTA integrations, which centralize reservations and availability. It also supports Stripe payment processing, automated email confirmations, seasonal rate management, and reporting for occupancy and sales monitoring. Answer based on 55 reviews Limitations ### Does Inn Style have bugs or reliability issues? Inn Style generally operates reliably for day-to-day booking and channel management, with many accommodation businesses reporting few technical problems. When issues arise, support commonly responds quickly and works through fixes. Some users describe setup or channel-manager transitions as difficult, while others mention confusing rules, navigation details, payment reconciliation, or recent interface updates. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does Inn Style integrate with? Inn Style integrates with 10 third-party tools, including ActiveCampaign, HubSpot CRM, Hotjar, Meta for Business, PayPal, Stripe, WhatsApp, and what3words. Its catalog also includes EPOS and Paystack, covering customer relationship management, analytics, payments, business messaging, and location services for accommodation-related operations. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does Inn Style offer? Inn Style provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and questions in real time, documentation offers written reference material for step-by-step review, and videos provide visual walkthroughs for self-paced learning. Answer based on 1 reviews Getting Started and Support ### What customer support options does Inn Style offer, and how do users rate the experience? Inn Style offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe the support team as friendly, knowledgeable, and quick to respond, with effective guidance during setup and issue resolution. Some users report unclear or insufficient help during complex channel-manager transitions and configuration changes. Answer based on 55 reviews Features and Usability ### Is Inn Style easy to use for a small hotel or B&B? Inn Style provides an intuitive booking management experience for many small hotels, guesthouses, and B&Bs. Users often find navigation, booking visibility, channel connections, and everyday tasks easy to learn. Its broad feature set can initially feel complex, and some settings or email tools may take time to locate, but responsive support helps teams get started. Answer based on 21 reviews ## Features AI summary Based on 5,388 Reservations reviews Capterra data shows that buyers of reservations software rank the following features as their top priorities: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) Inn Style supports all three features that reviewers rate most important: **Online Booking**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses accept reservations more easily, keep bookings organized, and maintain an accurate availability view, allowing teams to reduce manual work and manage day-to-day operations with more confidence. Booking Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Calendar Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Payment Processing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions User Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Availability Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Credit Card Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit card transactions Inn Style 64 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Engine: The ability for guests to book a room online directly on a hotel's website. - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar: A calendar accessible to all residents that displays community activities and meetings, scheduled maintenance, assessment schedules and collections. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Group Reservations: The ability to reserve times in groups. - Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Channel Sync: Ability to see leads received from various distribution channels in one place - Multi-Currency: Manage and handle various international currencies - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Reviews Management: Track and monitor reviews of products or services - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.6 (71) 4.6 Based on 71 reviews ## Pricing Value for money 4.8 (71) Free Trial [View pricing plan details](https://www.capterra.com/p/146054/Inn-Style/pricing/) 1 Room / Unit £21.99 Other,Per Month 2 Rooms / Units £37.99 Other,Per Month 3 Rooms / Units £43.99 Other,Per Month 4 Rooms / Units £48.99 Other,Per Month 5 Rooms / Units £54.99 Other,Per Month 6 Rooms / Units £59.99 Other,Per Month Value for money 4.8 (71) 4.8 Based on 71 reviews ## Integrations [ PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Hotjar](https://www.capterra.com/p/163516/Hotjar/)[ Paystack](https://www.capterra.com/p/235568/Paystack/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (70) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (70) 5.0 Based on 70 reviews ## User reviews Overall rating 4.8 Based on 71 reviews Filter by rating Counts reflect reviews available in this feed. 5(60) 4(11) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Owner Used the software for: Less than 1 year ### "The BEST PMS system in South Africa " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2025 Our overall experience with InnStyle has been outstanding. We've used other systems in the past that were either too complex, buggy, or overpriced – InnStyle is the perfect balance of simplicity, performance, and value. As a boutique off-grid lodge, we needed something reliable and intuitive, and InnStyle has become a core part of our operation. It’s rare to find a PMS that understands the needs of small to medium-sized lodges in South Africa – InnStyle does, and they deliver. Pros The system is incredibly user-friendly, fast, and reliable. The integration with OTAs is seamless, and the support team is always responsive and knowledgeable. Setup was quick, and the learning curve was minimal – it just works. The calendar and availability management tools are excellent, and the invoicing and guest communication features save us hours each week. Cons There’s honestly very little to fault. If we had to pick something, it would be that some of the more advanced reporting options could be more customizable – but their team is already working on updates, and they're open to feedback. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Business Owner Used the software for: 3-5 years ### "A great system with excellent customer service!" 5.0 December 10, 2018 Since using Inn Style I love that I no longer have to spend time sending manual confirmations or quickly trying to close rooms on various platforms to stop double bookings. Overall the platform is in my opinion excellent - and having worked in IT in the past I am not easily pleased! One thing I have not yet mentioned is the exceptional customer service. The team are great and getting back to me really quickly and never take long to resolve my issues. Overall I would highly recommend Inn Style to anyone! Pros The system is easy to use, works on any platform and is constantly being updated with great new features. Compared to the previous system I used it is an absolute breeze to work with. I especially like the reporting section which allows me to get a quick overview of our sales/occupancy levels without having to manually work these out. I also love the various custom emails I can automatically send out and the integration with other OTA's such as Booking.com. It's a great help being able to manage all my bookings from one place! Cons To be honest its hard to find anything I dislike! Any problems I have had with the software the team have either fixed or implemented a new feature for me. If I had to pick something (its a feature I would like to see not a dislike) it would be that restrictions (e.g. please calls, no check-ins) were displayed on the admin dashboard as they are on the customer view. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: 1-3 years ### "Getting better but..." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 December 11, 2018 It works but plenty of room for improvement. Pros Pretty good value and lots of functions. Cons Not very user friendly. Clunky navigation and awkward to move around the back office. Often illogical. I pointed out a few obvious flaws, like wrongly titled links and confusing use of English and they took no notice. Each 'booking' has a different (yet similar) reservation number and booking number - can be confusing - apparently a booking is different to a reservation!? Silly amateurish 'Ding a Ling' emails when you get bookings (would Airbnb do that?). Needs a more professional USER-oriented approach. Always adding and amending functionality - which can be useful - but without improving user experience. Uses Stripe for payments - with Stripe bank credits have no individual reference. So you have to then log in to Stripe, where only gross amounts are shown, and then try to cross reference to the net amounts received to find the booking (or is it reservation?) number to cross check. Nightmare. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "The Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2019 Inn style is just fantastic I can not praise the team enough. Pros It is just so fantastic, i love using the system as it looks really good. The customer service is amazing just simply the best nothing is ever to much trouble. Cons I can honestly say nothing as they are always improving the system with updates which o my make it better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Proprietor Used the software for: 3-5 years ### "Helps me save time and attract more guests " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2019 Pros Ease of use, intuitive, fast, loads of utility and constantly being improved. Help us always at hand and is fast, friendly and expertly given. Cons Can’t think of anything in Innstyle that I don’t like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Excellent platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2019 We found our precious software wasn’t user friendly for customers using mobile devices and Inn Style has helped us improve that. Pros Much better user experience for me as well as our customers booking online Cons Having to enter my password every time I access from my phone or iPad Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Ranch Administrative Coordinator Used the software for: 3-5 years ### "A Top-Notch Company with Consistently Great Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2025 Pros From top to bottom, the customer service at Innstyle is top-notch, and I have been a wholesale customer of theirs for years. Not only are the products they offer of good quality, consistently, but everyone is truly helpful and responsive. Everyone I've worked with at Innstyle goes above and beyond to find the products I need, and at the right price. I have purchased mattress pads, great pillows, blankets, bathmats and other items from Innstyle. All were great purchases. Each sales person working at this company understands and cares about your business in addition to knowing what they have to offer. As someone who has worked in customer service for many years, I truly appreciate a business such as Innstyle. They are consistent, fair and caring, with quality products to offer across the board. What more do you want?! I'm a huge fan... Cons There is nothing I don't like about Innstyle. Friendly, warm staff that make me feel as if they value and WANT my business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Co-Owner Used the software for: 3-5 years ### "A Virtual Business Partner" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2018 Innstyle has been an essential contributor to the efficiency of our successful business, from start-up to our current position and I'm sure will continue to be so. In the four years of us running our small business we have seen many improvements to the system, some of which we didn't know we needed but which have made our daily tasks that little bit easier. So I'm confident they will continue to stay ahead of their game. Pros This software is an invaluable assistant to our Upthorpe Lodges business; daily reminders of arrivals and departures, automated alerts for bookings, customised customer messages, easy to use search facility and price updater. Cons Out of necessity it's very capable of loads of functions so it is complex, which has occasionally made it less easy to find what you want. However this can be born from my own inexperience as much as anything. I've found that the excellent and personal Help facility can eliminate wasted time as it responds and assists very quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Guest lodge owner Used the software for: 3-5 years ### "Brilliant software that makes management a breeze!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2019 Brilliant bit of kit and a right hand man to running my business Pros I love that Innstyle brings all my bookings from a variety of sources into one calendar. It is so easy to use and the team are really responsive and helpful at all times Cons It doesn’t integrate both ways with Airbnb so I have to put these in manually but still not a big problem. It does integrate with nearly all other platforms so I’m sure this is down to Airbnb not Innstyle Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: 3-5 years ### "Professional and Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2018 Pros It is very easy to set up whatever the size of your business, and is generally very easy to use. I like the user interface with the customer. Cons It can sometimes be difficult to get the pricing synchronisation right with OTAs such as Booking.com and Expedia, but there is always someone on hand to help with this so it's not a problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/146054/Inn-Style/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Hostaway vs Inn Style](https://www.capterra.com/compare/146054-152433/Inn-Style-vs-Hostaway)