---
title: "FieldRoutes Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about FieldRoutes Software - reviews, pricing plans, popular comparisons to other Pest Control products and more."
source_url: "https://www.capterra.com/p/146076/FieldRoutes/"
page_type: "product"
language: "en"
---

# 

 FieldRoutes Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FieldRoutes

## What is FieldRoutes?

Run a lean, mean, pest-fighting machine with commercial, residential, and multi-unit operations software and integrated marketing solutions that make life easier for your employees and customers alike. Earn more business, simplify your process, get paid promptly, and track your results in real time with FieldRoutes automation tools. Cut hours off your process and leave your competition in the dust with easy-to-use solutions that help you grow quickly, scale effectively, and operate efficiently.

## What is FieldRoutes used for?

[Pest Control](https://www.capterra.com/pest-control-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[Lawn Care](https://www.capterra.com/lawn-care-software/)

Recognitions

Shortlist

Overall rating

Based on 404 user reviews

Reviews sentiment

Positive

84%

Neutral

9%

Negative

7%

Pros & cons

Comprehensive feature set included

Supports scalable business growth

Frequent bugs and slow fixes

Disruptive and poorly communicated updates

Starting price

$350

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Field Service Management / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Rating Breakdown

4.3

+−

Features4.1

Value for Money4.1

Ease of Use4.2

Customer Service4.2

Rating Breakdown

4.3

Features4.1

Value for Money4.1

Ease of Use4.2

Customer Service4.2

## FieldRoutes Reviewers Verdict

Updated August 2026

AI summary

-   FieldRoutes is a fit for pest control and field service businesses seeking to organize scheduling, billing, and technician routes.
-   Positive feedback centers around its intuitive navigation, ease of use, and features that help manage and grow small service operations.
-   It helps teams coordinate appointments, track jobs, and reduce manual work by unifying daily workflows in one platform.
-   Buyers may need to accept some trade-offs with reporting flexibility, email communication quirks, and occasional system bugs or update-related disruptions.
-   FieldRoutes works well for growing small businesses in pest control needing core scheduling, but it may fall short for those wanting deeper reporting or smoother payment processing.

## FieldRoutes alternatives

Highest Rated

[4.8 (278)](https://www.capterra.com/p/130290/GorillaDesk/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[3.9 (256)](https://www.capterra.com/p/23130/PestPac/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

73%

of reviewers

rated it above 4 stars

[3.9 (149)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

70%

of reviewers

rated it above 4 stars

[4.6 (1,478)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/146076/FieldRoutes/alternatives/)

## FAQs about FieldRoutes

Overview

### What problems does FieldRoutes solve?

FieldRoutes solves scattered scheduling, routing, billing, customer records, and technician communication by putting daily pest control workflows in one system. It reduces manual paperwork, missed follow-ups, inefficient routes, and payment delays through automation and mobile access. Office managers, dispatchers, technicians, and growing home service teams benefit most.

Answer based on 204 reviews

Overview

### Which roles and teams benefit most from FieldRoutes?

FieldRoutes is most used by business owners, presidents, and executives who need visibility into revenue, scheduling, and service performance. Office managers, CSRs, and administrative teams rely on it to handle booking, customer communication, and billing, while service managers, branch leaders, and technicians use it to dispatch work, track routes, and complete jobs efficiently.

Answer based on 378 reviews

Overview

### What company size and industries is FieldRoutes built for?

FieldRoutes is designed for field service businesses of all sizes, but it primarily serves small businesses, which make up 91% of reviewers. Its strongest industry fit is Consumer Services at 43%, followed by Environmental Services at 21% and Chemicals at 14%, with more limited use among midsize and enterprise companies.

Answer based on 403 reviews

Features and Usability

### What are the key features of FieldRoutes?

FieldRoutes includes core scheduling and routing tools such as automated scheduling, dispatch management, route optimization, and geographic maps. Reviewers also focus on customer database and customer history for account management, plus billing and invoicing, real-time reporting, and mobile access as differentiators for field and office teams.

Answer based on 170 reviews

Pricing

### How much does it cost and what fees or limitations are included?

FieldRoutes starts at $350/month for the Basic plan, and buyers can schedule a free demo. Reviewers often call it worth the price, citing cash-flow gains and better pricing than previous software, but smaller companies say it feels expensive, and some mention separate payment processing, texting, backup, or contract-editing costs.

Answer based on 45 reviews

Integrations

### Which third-party tools and platforms does FieldRoutes integrate with?

FieldRoutes integrates with QuickBooks Online for accounting, Joist for quoting, Podium and Swell for customer communication and reviews, and Sharpen for call handling. Reviewer mentions confirm these connections. Official catalog data lists QuickBooks Online, while reviewer feedback indicates additional third-party links used alongside FieldRoutes.

Answer based on 30 reviews

Getting Started and Support

### How easy is it to onboard and train a team on FieldRoutes?

FieldRoutes offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say office staff, technicians, and new hires often learn the basics quickly, especially the mobile app. Admins and teams handling setup, reporting, billing, or advanced features usually need more time, with some citing a noticeable learning curve and uneven onboarding depth.

Answer based on 91 reviews

Getting Started and Support

### What customer support options does FieldRoutes offer, and how do users rate the experience?

FieldRoutes offers email/help desk, FAQ/forum resources, and phone support. Users often describe support as responsive, knowledgeable, and helpful, with solid follow-up and quick callbacks. However, some report uneven experiences during onboarding or complex issue resolution, including slow ticket closures, inconsistent agent expertise, and difficulty getting lasting fixes.

Answer based on 164 reviews

Ease of use

### Is FieldRoutes easy to use for daily operations?

FieldRoutes makes daily scheduling, routing, invoicing, and customer management easier for many service teams. Office staff and field technicians often find the layout clear after a short learning period, but some users still mention weak training, confusing workflows, mobile differences, limited filters, and occasional lag.

Answer based on 170 reviews

## Who uses FieldRoutes?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive feature set included

83% positive reviews out of 54

Most reviewers find the platform offers numerous built-in features, simplifying daily tasks and reducing extra costs.

Chris C.

Owner, 2 - 10 employees.

"The extra features, the stat tracking, the competitions, the support, the simplicity and just all of it."

Frequent bugs and slow fixes

72% negative reviews out of 67

Most users comment that recurring bugs disrupt operations, with lengthy resolution times and inconsistent support.

Hannah P.

Owner/manager, 1 employee.

"This company has been in violation of its contract with me since the beginning of the contract. When I tried to resolve the issue, I was replied to for a while and then ghosted."

Supports scalable business growth

89% positive reviews out of 35

Most users report the software helps organize operations, adapt to expansion, and track progress for business growth.

Disruptive and poorly communicated updates

58% negative reviews out of 38

Some users report updates often cause new problems, lack clear communication, and make the interface feel outdated.

Sylvia G.

Office Assistant, 2 - 10 employees.

"I also noticed that occasional updates or changes in the layout could make certain features harder to find at first."

Intuitive and organized navigation

89% positive reviews out of 28

Most reviewers describe navigation as straightforward, with clear layouts and easy access to essential tools.

Payment processing challenges

61% negative reviews out of 36

Some reviewers indicate payment processing is confusing, with high fees, access issues, and limited manual adjustments.

yudy B.

V.P, 11 - 50 employees.

"Credit card fees/Went down for 2 days/glitches sometimes."

## Features

AI summary

Based on 439 Pest Control reviews

Capterra data shows that buyers of Pest Control software rank the following features as their top priorities:

-   **Customer Database** (**62%** of reviewers rated this feature as critical)
-   **Job Scheduling** (**69%**)
-   **Scheduling** (**63%**)

FieldRoutes supports all three of the features reviewers value most: **Customer Database**, **Job Scheduling**, and **Scheduling**. Together, these capabilities help businesses keep customer records organized, assign and manage service visits efficiently, and coordinate daily operations more effectively, allowing teams to deliver timely service and maintain better visibility across jobs.

Job Scheduling

4.3 (60)

90.00% of 60 reviewers that rated this feature as important or highly important

With this capability, you can efficiently assign, reschedule, and organize technician appointments, optimizing routes and reducing missed jobs. Reviewers appreciate the ease of scheduling, map-based planning, and time-saving automation, though some mention limited mobile app functionality and occasional pop-up interruptions.

Scheduling

4.2 (149)

81.88% of 149 reviewers that rated this feature as important or highly important

It gives you tools to efficiently organize appointments, optimize technician routes, and reduce scheduling conflicts. Reviewers appreciate the flexible scheduling options, map views, and ease of moving appointments, though some mention the process can be slow or less user-friendly on mobile.

Mobile Access

4.0 (138)

81.88% of 138 reviewers that rated this feature as important or highly important

Mobile access helps you manage schedules, complete jobs, and communicate in the field. Some reviewers find it essential for technicians and sales reps, but others report glitches, limited functionality compared to desktop, and difficulties with uploading documents or processing payments.

Routing

3.9 (102)

73.53% of 102 reviewers that rated this feature as important or highly important

You benefit from routing tools that help group jobs geographically and reduce drive times. Reviewers indicate the map view and route optimization save time and fuel, though some say optimization isn’t always accurate, and extra charges for advanced routing are frustrating.

Billing & Invoicing

4.3 (142)

80.28% of 142 reviewers that rated this feature as important or highly important

FieldRoutes offers streamlined billing and invoicing, letting you automate payments, track invoices, and send reminders via email, text, or mail. Users think it saves office time and simplifies collections, but some report syncing issues with QuickBooks and occasional delivery problems for invoices.

Customer History

4.4 (74)

63.51% of 74 reviewers that rated this feature as important or highly important

Access previous interactions or concerns to maintain customer relationships

FieldRoutes 43 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: FieldRoutes offers streamlined billing and invoicing, letting you automate payments, track invoices, and send reminders via email, text, or mail. Users think it saves office time and simplifies collections, but some report syncing issues with QuickBooks and occasional delivery problems for invoices.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Contract/License Management: Track, store, and access client contracts or licenses
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Portal: A website or login for customers to access information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Estimating: Estimate expected cost based on various factors before a project begins
- Fleet Management: Management of commercial motor vehicles for work-related purposes
- For Lawn Care: Specifically designed to meet the needs of lawn care businesses
- For Pest Control Companies: Intended to be used by pest control companies
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Scheduling: With this capability, you can efficiently assign, reschedule, and organize technician appointments, optimizing routes and reducing missed jobs. Reviewers appreciate the ease of scheduling, map-based planning, and time-saving automation, though some mention limited mobile app functionality and occasional pop-up interruptions.
- Mobile Access: Mobile access helps you manage schedules, complete jobs, and communicate in the field. Some reviewers find it essential for technicians and sales reps, but others report glitches, limited functionality compared to desktop, and difficulties with uploading documents or processing payments.
- Mobile Signature Capture: Capture signatures via mobile devices
- Pest Activity Tracking: Manage inventory based on different requirements of individual work orders
- Pesticide Usage Tracking: Track the amount of pesticide inventory used on jobs
- Property Layouts: Analyze floor plans to generate workflow
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Routing: You benefit from routing tools that help group jobs geographically and reduce drive times. Reviewers indicate the map view and route optimization save time and fuel, though some say optimization isn’t always accurate, and extra charges for advanced routing are frustrating.
- Scheduling: It gives you tools to efficiently organize appointments, optimize technician routes, and reduce scheduling conflicts. Reviewers appreciate the flexible scheduling options, map views, and ease of moving appointments, though some mention the process can be slow or less user-friendly on mobile.
- SMS Messaging: Send messages via SMS
- Technician Management: Oversee technicians and track their assigned work orders
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Timesheet Management: Track the amount of time spent on a job or task
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

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Features

4.1 (390)

4.1

Based on 390 reviews

## Pricing

Value for money

4.1 (363)

[View pricing plan details](https://www.capterra.com/p/146076/FieldRoutes/pricing/)

Basic

$350.00

Other,Per Month

It includes:

-   Route Optimization
-   Mobile App for Techs
-   Automated Communication and Reminders
-   Lead Management
-   Customer Payment Portal
-   Real-Time Data Reporting
-   Sentricon

Value for money

4.1 (363)

4.1

Based on 363 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (384)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (384)

4.2

Based on 384 reviews

## User reviews

Overall rating

4.3

Based on 404 reviews

Filter by rating

5(223)

4(116)

3(36)

2(14)

1(15)

Mentioned topic

Sorted by most recent

EW

Elizabeth W.

Director of Operations and Marketing

Utilities

### "This was not our cup of tea"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

August 11, 2026

Overall, I would avoid FieldRoutes at all costs. Literally would use a whiteboard and pen and paper to create routes and keep records before I would use this again.

Pros

What did I like most about FieldRoutes......?????? The IT team that they have is awesome and was super helpful. They did fix bugs and issues, and the IT team was friendly.

Cons

First, in order to use their software, you have to set through a weeklong zoom class. Granted, it's only an hour or so long per day, but it is a 5-day class. You are also quizzed on this class. Thankfully I passed, but I am not sure what happens if you don't pass the class. Your "onboarding specialist" is supposed to help you with any questions or concerns. Pray you get a specialist that actually cares about their job. You can only have 1 person in an account at a time meaning if there are multiple users, only 1 can edit/update and everything else is view only. There is defiantly room for error when trying to put in a customer the "proper" way. By the time we transferred everyone from our old software into this software, we realized that this was not going to work for us and the cancellation process was atrocious! We did submit our notice to cancel in time, but they made it super hard to do so.

Switched from

[GorillaDesk](https://www.capterra.com/p/130290/GorillaDesk/)

Our owner wanted a dashboard and FieldRoutes offered a dashboard

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Blake B.

Outside inspector

Environmental Services

### "My FieldRouted Review! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2026

It’s a life saver for scheduling. You can get distance counter, so you know where the tech is going, making sure he’s not stepping on something he’s already driven by.

Pros

Once you learn Fieldroutes it’s so easy, simple to navigate and see a glance of a monthly, weekly, or daily schedule.

Cons

It’s definitely a learning curve. They have so many things you can do, (I.e. change a route, checking a mileage distance, customer database). Once you learn it though. It’s so easy!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LW

Lucinda W.

Office

Consumer Services

### "Office assistant"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 30, 2026

Once you get the hang of where everything is or at least how or where to find it - its pretty easy to use

Pros

The amount information made available, knowledge base, reports, the ease of doing the previous day's production

Cons

It is kind of slow - when your calls are "timed" its frustrating; seems to have glitches that effect customer payments/ invoicing when applying discounts

Switched from

[ServSuite](https://www.capterra.com/p/25008/ServSuite/)

The number of specific reports are better for tracking information

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JK

Jon K.

IT, Account Rep Manager.

Architecture & Planning

### "Field Routes Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 28, 2026

It has been great and is a complete software package with its bugs, but overall, it works great. You have people who really care about us as users.

Pros

It is very easy to use and is able to use third-party applications with ease. Has been easy to train new employees.

Cons

Support tickets are taking a long time to close. Some of the software is slower than other areas at times

Switched from

[PestPac](https://www.capterra.com/p/23130/PestPac/)

Price, API, Support Issues, Outdated software.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

OG

Ovidio G.

Dispatch manager

Accounting

### "5 star Review Guaranteed!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 18, 2026

Overall, a very comfortable experience. The support service has been very helpful, as have the monthly meetings which provide more information about the interface. But overall, I'm very pleased with the system.

Pros

the convenience it offers for handling operations in general, shceduling works easy and very smoothly

Cons

I have no complaints about that; I find it very comfortable and easy to work with field routes since its interface seems very interactive to me.

Switched from

[PestPac](https://www.capterra.com/p/23130/PestPac/)

the system in general is smoother and easier

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JL

Jonah L.

Admin

Utilities

### "Good Software Great API"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

May 18, 2026

Pros

FieldRoutes has a lot of great features. Their API and Triggers in particular make it easy to pull custom reports or to integrate our other software. It has a good map view scheduling option that has helped us reduce drive time between jobs. It makes it very easy to keep track of customers and leads, asset management has improved because of that, and the UI is overall user-friendly. We've never had any security issues which has been great. And the value for what we pay is a lot better than our previous software.

Cons

Invoices are not as customizable as we would like. This makes it difficult to accommodate particular customer requests. Likewise, it is difficult to get a hold of the customer support at times, sometimes never hearing a response to emails. Reporting is likewise very limited in the fields that can be pulled. This has forced us to resort to utilizing API to pull reports that should be native.

Switched from

[PestPac](https://www.capterra.com/p/23130/PestPac/)

Pest Pac was far too expensive and the ROI wasn't worth it.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DP

Darwin P.

Customer Service Manager

Consumer Services

### "Complete software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

May 18, 2026

Overall good experience once the initial hick ups were resolved and the team was familiar with the way it works

Pros

Info at reach of a click, dashboard is really helpfull to see the overall performance at a financial level, kpis and tech level.

Cons

support is not as easy to reach and ask for a lot of information before getting help with a ticket but once pass that, help is quick

Switched from

[PestPac](https://www.capterra.com/p/23130/PestPac/)

Looking for a more modern platform capable of adapting to the changes we face on a daily basis.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JH

Jenny H.

Customer Service Representative

Environmental Services

### "GOLD STAR :)"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 15, 2026

The transition from our old software provider was not easy but the overall experience w/FieldRoutes has been positive.

Pros

My favorite feature of FieldRoutes are the various tools to assist me w/scheduling, routing, & invoicing. This program assists me with all of my professional responsibilities as a CSR.

Cons

The "training" leading up to switching over from ServeSuite was really poor. It was way too condensed, way too surface level & in my opinion should be taught by people who actively use the program not the folks that create the software.

Switched from

[ServSuite](https://www.capterra.com/p/25008/ServSuite/)

Reasons are too many to list - I believe they were sold to another company. Furthermore, it was our owner's decision.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SD

Sarah D.

Customer Contact Represenative

Environmental Services

### "Bio Bug Pest Management Office Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 15, 2026

overall, it was a hard program to learn but once you know what you're looking for its easy and very organized.

Pros

I like how organized it is easy to navigate. I like the options of text, call email that it provides easy ways to contact customers.

Cons

sometimes there are glitches in the system which makes it complicated when scheduling customers and appointments

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SH

Savanna H.

Administrative Assistant

Environmental Services

### "FieldRoutes is GREAT"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2026

FieldRoutes is wonderful and very knowledgeable. They are always there to answer to the phone and to help in any situation.

Pros

FieldRoutes has everything at our fingertips. The amount of information here to be able to learn daily its great.

Cons

There really isn't anything that I like least about FieldRoutes. However, there needs to be a way to print out a week in advance for each technician.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/146076/FieldRoutes/reviews/)

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