# Page 11 | FieldRoutes Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is FieldRoutes the right Pest Control solution for you? Explore 337 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146076/FieldRoutes/reviews --- FieldRoutes 4.2 (337) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 11 - Reviews of FieldRoutes ## Showing most helpful reviews Showing 251-275 of 337 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KO Kathleen O. Secretary Used the software for: 2+ years ### "Great software" December 2, 2016 4.0 Overall no real bad experiences. The occasional times it slows down is aggravating but seems to get fixed fairly rapidly. Pros Ease of use Cons Going through too many steps to cancel out something Review Source TM Trent M. Owner Used the software for: 6-12 months ### "We have been using SalesRoutes now for 7 months. It has saved us a lot of time and man hours." March 20, 2018 5.0 Pros It has great reporting options, extremely versatile and yet its so easy to use. It has saved us hours per day in office work because of the great automation features. Cons PestRoutes has been quite a bit more expensive than our old provider, but it has been well worth the cost. Review Source KF Karlene F. Customer Relations Manager Construction Used the software for: 2+ years ### "Helpful program for our business" August 21, 2018 5.0 Pros ServSuite is great for our business needs, scheduling, routing, billing , etc. Cons We've ran into some issues with the routing but it is not a daily occurrence. Review Source JL Jeannette L. typist Consumer Services Used the software for: Less than 6 months ### "Pest control routes are so much more effficient" June 1, 2021 5.0 This program has made our pest control division so much more efficient Pros The efficiency in pest control routes and customer access Cons set up is a little time consuming but the results are worth it Review Source Response from ServiceTitan June 3, 2021 Thank you for your review, Jeannette! We are pleased to hear PestRoutes has made your division more efficient and we thank you for your business. RH Robert H. Regional Operations Manager Used the software for: 6-12 months ### "Amazing" August 30, 2017 5.0 Pros I like it's ease of use and how easy it is to teach to my office staff. I also like how easy it is to schedule efficient routes and keep track of services due. Cons It needs more robust reporting features. They are working on it right now and have already made good headway. Review Source BR Beth R. Office Administrator Consumer Services Used the software for: 1-2 years ### "ServSuite review" July 18, 2019 2.0 We were not very happy with overall experience and we converted over the Pespac. Pros I didn't like this software. It's not user friendly and the reports were just impossible to try and figure out if it needed to be specific to something. Cons The reporting program and just the overall set up was frustrating to me. When customer service was called, the problem was never fixed and my office manager would just end up frustrated and we would have to figure out how to work around so many different things that weren't fixed. Review Source RM Rob M. Vice President Environmental Services Used the software for: 2+ years ### "Hard to understand support!" December 14, 2016 4.0 The language barrier is difficult when calling for support. Overall soft wear works well and easy to fix and figure out any problems. Pros Easy to use the scheduler. Cons Customer support! Review Source GM Garth M. Technician Consumer Services Used the software for: Less than 6 months ### "Full of bugs and for a pest app that's bad..." September 9, 2018 2.0 The routes are sometimes insanely difficult with distances of thirty miles in between. The time allotment for stops is unreal as well. How can anyone justify ten minutes to do a good job? Pros It has Google map coordinates, house photos and phone numbers of clients. There are material lists, weather and reviews for individual technicians Cons Having the info at your fingertips is convenient however it's very hard to access the MSDS of the different chemicals without an internet connection. In fact, even when the device is plugged into a computer with a full net connection you will get a message saying no internet is detected and it will not allow you to access your route or even to log in. Sometimes the only connection we have is a Starbuck's or grocery store yet it will constantly give the message that no connection is detected. Review Source TB Tony B. Director Environmental Services Used the software for: 6-12 months ### "used to use" June 10, 2019 3.0 It was ok for what we needed but our company grew very quickly and needed something quicker and more intuitive. Pros Easy to navigate between accounts. Payment processing was easy Cons scheduling was a bit difficult, but this was back in 2015 so I don't remember specifics Review Source KB Karena B. Csr Environmental Services Used the software for: 2+ years ### "Pest routes" October 17, 2018 5.0 Pros Easy to use. Self explanatory. Easy to train on Cons Adds products sometimes without ya adding them Review Source jS jessi S. CSR Utilities Used the software for: Less than 6 months ### "review" December 28, 2021 4.0 Pros easy to use, easy to learn, and easy to understand Cons pop ups for surveys get in the way, extremely inconvenient Review Source BS Bryan S. Owner Security and Investigations Used the software for: 1-2 years ### "Great Software!!! " December 2, 2016 5.0 Software is great overall. Few small issues i run into from time to time but great software overall. Pros Easy to navigate from different customers accounts Cons Sometimes is complicate to change services or programs within customer accounts Review Source LG Luis G. CLS Environmental Services Used the software for: 1-2 years ### "Pest Routes rocks" November 27, 2018 5.0 Pros It is very intuitive, not only is it easy for me to use, training new employees is a breeze. Cons There is room for improvement in the scheduling process. Review Source Response from ServiceTitan December 14, 2018 Thank you for the input on scheduling. We'll take a look at it. MS Matt S. Owner Real Estate Used the software for: 6-12 months ### "I was hesitant at first " February 4, 2019 5.0 My routing is much more efficient. It allows me to plan and look ahead and track things all with a simple filter. I have all the information I need in order to be able to make decisions to run my business. Pros Great value. Great customer support on the backend after the initial sale. Cons The sales routes app can be confusing and hard to use. I am a year in and still do not know how to use it. Review Source Response from ServiceTitan February 12, 2019 Thank you Matt! aC amy C. secretary Environmental Services Used the software for: 1-2 years ### "My Experience" January 21, 2019 5.0 Pros I like the easy of scheduling and that is is customizable. Cons Sometimes recorded checks are kicked out and shows that an account is past due when it has been paid. Review Source Response from ServiceTitan January 25, 2019 Thank you for the great review! SW Shane W. Sales Manager Facilities Services Used the software for: 1-2 years ### "Pest Routes" September 24, 2018 5.0 Pros Easy to use, either on mobile or desktop. Cons Sales Routes could benefit from an update. Review Source Response from ServiceTitan October 17, 2018 Thank you, Shane! We're so glad the software is working well for you. We appreciate the feedback on SalesRoutes. In the works. DW Drew W. I.T. Support Technician Consumer Services Used the software for: Less than 6 months ### "Useful Features and Easy to Use." March 22, 2019 5.0 Pros PestRoutes is super easy to use. They have incredible features that have taken a lot of daily grind out of our work day. Many things we had to do manually before can now be done automatically. Their on-boarding and support personnel are great! Many features, such as the customer portal, have made customer communication easier and more effective. Cons We have gotten some customer feedback that the reminder notifications are not working like they are supposed to. Review Source Response from ServiceTitan March 26, 2019 Great feedback Drew, thank you! JL Jeffrey L. Service MGR Environmental Services Used the software for: 1-2 years ### "Great Asset" September 11, 2018 4.0 Love It! Pros Very user friendly to people who don't have good skills on a computer Cons Constantly updating during buisness hours Review Source Response from ServiceTitan September 19, 2018 Thanks for the great feedback! We'll work on the updates. CS Chad S. Owner Consumer Services Used the software for: 6-12 months ### "Highly Recommend" September 21, 2016 5.0 Ease of use, clean design and straight forward. Monthly fee is minimal compared to most other software companies. Customer base integration was flawless. Everyone learned the basics in a short time. Great customer support Pros Price, customer service, customer integration, GPS tracking. Cons No expense options. Wish they had state specific forms included in the package. Review Source JB Judy B. scheduler and secretary Individual & Family Services Used the software for: Less than 6 months ### "Good Review BUT" March 18, 2020 4.0 I don't have time to deal with this right now, sorry. Pros Very confusing in the beginning. Cuts down on hands on time. BUT you did not have a type of company for my industry and I had to make it up. Few glitches like that frustrate me! We are in the pest control industry or service industry and you had no place for me to even put it in. Cons I would like to be able to pull up invoice #s on the search bar because that is what people pay by. Review Source SF SCOTT F. Owner Environmental Services Used the software for: 2+ years ### "Servsuite" October 8, 2020 5.0 It's awesome, especially when going mobile Pros Ease of use, it made us more efficient and profitable Cons It hasn't been useful for snow removal yet Review Source JS John S. Owner Consumer Services Used the software for: 1-2 years ### "Pest routes" October 18, 2018 5.0 Pros It's really robust and always improving. Cons Not everything is intuitive and, as an owner/operator, I feel like I'm underutilizing the software. Review Source EA Elizabeth A. Operations Manager Consumer Services Used the software for: 6-12 months ### "Great software they are still working out the glitches" June 7, 2017 3.0 Even with the glitches I still think it the best pest soft ware on the market. Pros Its very simply and easy to use. The screens are not complicated and conversion was easy. Great pricing! Cons The system freezes some times, like once every 3 months. I have been a user for about 6 months and it has been down 3 times Review Source DS Debbie S. Office Manager Chemicals Used the software for: 1-2 years ### "service pro" December 21, 2016 5.0 Have used this system for two years, love being able to pick up the phone and speak to a live person Pros Easy to use Cons Several area are for bigger companies Review Source MN Masa N. owner Consumer Services Used the software for: I used a free trial ### "What you see is what you get (GREAT!)" August 23, 2019 5.0 Pros I like programs that just "work". Nothing complicated or not natural in motion, just plug and play and click and point and it works. That is exactly what PestROutes is! Cons I don't have much cons to say about this software to be honest. Review Source Response from ServiceTitan August 26, 2019 Masa, Thank you very much for your review. As we continue to grow, our customer experience is very important to us. Thanks for your continued partnership, and if there is anything we can help you with in the future, please don't hesitate to reach out. 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