PestRoutes Software

5 / 5 17 reviews

Who Uses This Software?

PestRoutes Software is designed for optimizing pest control offices and maximizing revenues. We service hundreds of clients from small startups to nationwide enterprises.


Average Ratings

17 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • PestRoutes
  • www.pestroutes.com
  • Founded 2014
  • United States

About PestRoutes Software

PestRoutes Software is designed for small, medium and large sized Pest Control Companies who are looking to maximize revenues while eliminating expenses. Automated reminder calls/texts/e-mails, automated billing, intelligent routing, truly paperless solutions with digital signatures and mobile applications for techs and sales reps just to name a few. We believe that software should make your life simpler and easier, not complicated and frustrating. Call us for a free software demonstration!


PestRoutes Software Features

  • Billing & Invoicing
  • Customer Service History
  • Dispatch Management
  • Fleet Management
  • Inventory Control
  • Mobile Access
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Property Layouts
  • Quotes / Estimates
  • Scheduling

PestRoutes Software Reviews Recently Reviewed!

The switch was relatively quick and the customer support was awesome!

Nov 14, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Linking our techs in the field with the information in the office is great. The ability to go paperless is also a huge benefit for us.

Cons: The learning curve has been challenging for us. Some of the information during the import process didn't come over accurately .

Overall: Our office will run more efficiently and smoothly

We are so glad we have switched to PestRoutes!

Sep 28, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the reporting capabilities! We can run a report on nearly anything, from financial/billing information to customers' service types to service due dates, and more. Also, the integration of billing with the program is incredible!

Cons: There are some quirky things that are a little frustrating, although the developers continue to work on fixing the quirks. A big example of this is the fact that headers don't float, so whatever screen I'm on and scrolling through, if I want to click a button, change a date range or filter, see what the columns are, etc., I have to scroll all the way back to the top to do so.

Overall: We are still in the early stages of implementation, so there will be many more, but one benefit we are already thrilled with is the reporting capabilities.

Amazing customer service, easy to use software. Good functions and great value.

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The document templates are awesome! Easy customer communication, easy reporting, There were a few things that we needed to customize and they worked with us to get it done. The PR team is very innovative and listens to what the customer's needs are.

Cons: There are a few things that we liked in our previous program that PestRoutes doesn't have. However, after using PestRoutes for a few months, it's hard to remember what those where. Mostly small things that we have since adjusted to. The program is not perfect but they always work on those small things when we need them to.

Overall: More paperless functionality. No Extra Charges for extra/ new features. Easier scheduling and routing. WAY better pricing over previous software. Good support.

PestRoutes has been integral in improving efficiency for our company in both the field and office.

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We love the customer interface, Customer Reviews, Field software TechRoutes, as well as office program. Our old program took a lot of training and time to transition in new employees. With PestRoutes our training time is minimal and the ease of adding customers & scheduling work is so much faster. Our office staff love the ease of getting around the system and quick ability to set things up. You can see technicians progress real-time in the field and there are a lot of reporting that help you truly manage work flow of field personnel.

Overall: Great reporting, efficiency, and a quick software to learn for end users both in the office and field.

Amazing

Aug 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like it's ease of use and how easy it is to teach to my office staff. I also like how easy it is to schedule efficient routes and keep track of services due.

Cons: It needs more robust reporting features. They are working on it right now and have already made good headway.

PestRoutes has streamlined our operations perfectly. The training and support has been superb.

Aug 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The integration of so many of our daily tasks are combined into one application, where we used to use four or five separate non-integrated apps.

Cons: There is no integration with an accounting program - like Quick Books. Also, we were not able to transfer customer service history successfully over to PestRoutes from our Quick Books program.

Great software for the money. Support could add a few people but is overall pretty good!

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Everything all in one and ease of use. Easy to navigate and learn. The chemical add section helps with records

Cons: Don't want to be negative about a great software but the routing could imporove a bit and a better quoting function on sales routes

Amazing

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The representative we were linked up with! He is so helpful, friendly, hardworking, and has such a can do attitude. We feel like he really is a part of our team!

Cons: There is no way to view your whole months schedule at once. We came from a company that had many issues but that 'feature' was great!

Overall: Several different scheduling options.

Pest Routes Review

Jun 22, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It was easy to navigate, it's allso easy to learn. I didn't require to much training to be able to e perfrom the necessary duties.

Cons: Can't think of one. The pestroutes system had so many features to utilize however they weren't difficult to learn.

Great software they are still working out the glitches

Jun 07, 2017
3/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Even with the glitches I still think it the best pest soft ware on the market.

Pros: Its very simply and easy to use. The screens are not complicated and conversion was easy. Great pricing!

Cons: The system freezes some times, like once every 3 months. I have been a user for about 6 months and it has been down 3 times

Best pest control software out there by far

Mar 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Efficiency and well thought out. Their programmers are top notch

Cons: One or 2 features it is missing but that's it, I'm sure they will add this in the future

Overall: Switching from Pocomos (don't use Pocomos, their support is atrocious) and very happy I did so. It will make your pest company more efficient overnight. Constantly being improved and updated. They take this very seriously, it's pretty obvious. Also PCI compliant.

Pest Routes review after using it for a year

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best feature of PestRoutes is the method of notifying customers of their next service. We have the option of SMS (texting), emailing and calling (all optional, at the customer's request).

Cons: I don't like the Paid In Full report, not very functional for those with multiple subscriptions.

Overall: We started using the software just about a year ago, in December of 2015. A rep came and showed us the basics, answering many questions with the utmost of patience. After the rep left, we had to call into the Pest Routes Customer Service department, many times. The customer service agent and her team of customer service representatives always helped us out, with a smile, despite the repeated questions. If the agent, or her team, couldn't give us an instant answer, they would create a ticket and get back to us. I would recommend this software to anyone running a pest control office. It has so many utilities included in the software, such as various reports detailing types of customers (those who pay with checks/credit cards/cash and how much and often they pay). It also has the ability for customers to leave feedback on the technician (which is also detailed in another report). It's easy for customers to be contacted for any voicemail the office can create beforehand as well as emailing/leaving voice-mails for the customers regarding their next service including time frames. I can go on and on, but I'm sure it's all in their marketing material. Great product with a great customer service/development team!

Vendor Response

by PestRoutes on December 20, 2016

Thank you!

Great Pest Software

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our company switched to Pest Routes earlier this year and we love, love it. As this was our first experience with transferring our data to a new software and I was very nervous. They were able to import the majority of our data over which was very helpful. The support has been phenomenal. We received an initial training class and then of course as we migrated over there were lots of questions and we always had people who could walk us through what we needed to do. I'm very pleased with Pest Routes and would highly recommend to other companies who want to take their service to the next level.

Vendor Response

by PestRoutes on December 20, 2016

Thank you!!

Highly Recommend

Sep 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Price, customer service, customer integration, GPS tracking.

Cons: No expense options. Wish they had state specific forms included in the package.

Overall: Ease of use, clean design and straight forward. Monthly fee is minimal compared to most other software companies. Customer base integration was flawless. Everyone learned the basics in a short time. Great customer support

Great and affordable software, with the cleanest look!!!

Jan 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been using Pest Routes for almost a year now and it's been nothing but awesome!! The software has saved at least 10 hours of office work a week.

Jared and his crew are always working to improve their software, unlike other companies who think their software is complete but it's living in the 80's.
I researched and did demos with every software company I knew of and even spent hours with some to see all aspects of the software. After nine months of looking I'm so glad I found PestRoutes.

Even my customers have made comments of how much they like the invoicing and customer portal to make payments and review the service.

Highly Recommend

Oct 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have over 10,000 customers in the Dallas area and just switched. We were previously with an older, outdated software that we had outgrown. We looked at many of the other software's and weren't impressed -- some were too new and missing features we needed and others were clunky and hard to use. PestRoutes was by far the easiest to use with the features we were looking for. We have saved more in overtime costs than we pay for the software. We were able to learn the software in just a few weeks and they were able to transfer all of our data from SPCS. I would highly recommend these guys.

best software for pest control companies I've ever used. feels like 2016.

Sep 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: i had a great experience. would recommend to anyone looking to improve their business.