# FieldRoutes Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FieldRoutes Software - reviews, pricing plans, popular comparisons to other Pest Control products and more. Source: https://www.capterra.com/p/146076/PestRoutes-Software --- # FieldRoutes Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FieldRoutes ## What is FieldRoutes? Run a lean, mean, pest-fighting machine with commercial, residential, and multi-unit operations software and integrated marketing solutions that make life easier for your employees and customers alike. Earn more business, simplify your process, get paid promptly, and track your results in real time with FieldRoutes automation tools. Cut hours off your process and leave your competition in the dust with easy-to-use solutions that help you grow quickly, scale effectively, and operate efficiently. ## What is FieldRoutes used for? [Pest Control](https://www.capterra.com/pest-control-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[Lawn Care](https://www.capterra.com/lawn-care-software/) Recognitions Shortlist Overall rating Based on 402 user reviews Reviews sentiment Positive 84% Neutral 9% Negative 7% Pros & cons Comprehensive feature set Supports scalable business growth Frequent bugs and slow fixes Problematic and disruptive updates Starting price $350 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Field Service Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## FieldRoutes alternatives Highest Rated [4.8 (277)](https://www.capterra.com/p/130290/GorillaDesk/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [3.9 (255)](https://www.capterra.com/p/23130/PestPac/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 73% of reviewers rated it above 4 stars [3.9 (148)](https://www.capterra.com/p/78106/Service-Assistant/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [4.6 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146076/FieldRoutes/alternatives/) ## FAQs about FieldRoutes Overview ### What problems does FieldRoutes solve? FieldRoutes solves fragmented pest-control operations by centralizing scheduling, routing, customer records, billing, recurring services, payments, and technician communication. It reduces manual paperwork, missed follow-ups, inefficient routes, and poor visibility into field activity. Office staff, dispatchers, technicians, managers, and growing service businesses benefit most from smoother daily workflows and stronger reporting. Answer based on 204 reviews Overview ### Which roles and teams benefit most from FieldRoutes? FieldRoutes is most used by business owners, executives, office managers, and operations teams running field service companies. They rely on it to schedule jobs, dispatch technicians, manage customer communication, and track billing. Service managers, branch leaders, and administrative staff use it to streamline daily workflows and improve visibility across field and office operations. Answer based on 376 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is FieldRoutes built for? FieldRoutes is designed for field service businesses of all sizes, with strongest use among small businesses at 91% and in Consumer Services at 43%. It also serves Environmental Services at 21% and Chemicals at 14%, with smaller adoption among midsize businesses at 5% and enterprises at 4%. Answer based on 401 reviews Features and Usability ### What are the key features of FieldRoutes? FieldRoutes includes core service management features like scheduling, route optimization, invoicing, payment processing, and reporting. Reviewers also highlight customer account and service history tracking, plus mobile access for technicians. Differentiating capabilities include automated scheduling, customer notifications by SMS and email, and a customer portal for payments and service records. Answer based on 143 reviews Pricing ### How much does it cost and what fees or limitations are included? FieldRoutes starts at $350/month for the Basic plan, which includes route optimization, lead management, reporting, a tech mobile app, and a customer payment portal. No free trial or free version is listed, though a free demo is available. Reviewers call pricing worthwhile for cash flow and value, but some small businesses say it feels expensive. Answer based on 37 reviews Integrations ### Which third-party tools and platforms does FieldRoutes integrate with? FieldRoutes integrates with QuickBooks Online for accounting, plus Joist for quoting, Podium and Swell for customer reviews and messaging, and Sharpen for call handling workflows. Reviewer mentions confirm these five third-party connections, with QuickBooks Online appearing most often among accounting-related integrations. Answer based on 27 reviews Getting Started and Support ### How easy is it to onboard and train a team on FieldRoutes? FieldRoutes offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say office staff, technicians, and new hires often learn the basics quickly, especially the mobile app. Admins and teams handling setup, reporting, contracts, or custom workflows usually need more time, follow-up training, and support during onboarding. Answer based on 69 reviews Getting Started and Support ### What customer support options does FieldRoutes offer, and how do users rate the experience? FieldRoutes offers email/help desk, FAQ/forum resources, and phone support. Users often describe support as friendly, patient, and quick to respond, with helpful follow-up on many issues. However, others report inconsistent expertise, slow resolutions, unanswered tickets, and frustrating implementation or configuration help, especially when problems require deeper fixes. Answer based on 137 reviews Ease of use ### Is FieldRoutes easy to use? FieldRoutes handles daily scheduling, routing, reporting, and dispatch well for many service teams, but ease of use is mixed. Small business staff often find core workflows manageable after training, while setup, mobile app tasks, templates, forms, and industry-specific customization can feel confusing, time-consuming, or dependent on workarounds. Answer based on 143 reviews ## Who uses FieldRoutes? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 101 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 101 reviews Administrative 39% Administrative 39% Customer Services & Support 12% Sales & Business Development 6% Entrepreneurs/ Owners 6% Others 37% Top industries Based on 101 reviews Consumer Services 43% Environmental Services 30% Chemicals 16% Retail 7% Other 4% ## Pros and Cons Comprehensive feature set 83% positive reviews out of 54 Most reviewers find the platform offers abundant, useful features that simplify tasks and enhance business management. Chris C. Owner, 2 - 10 employees. "The extra features, the stat tracking, the competitions, the support, the simplicity and just all of it." Frequent bugs and slow fixes 72% negative reviews out of 67 Most reviewers report recurring glitches, system crashes, and lengthy resolution times that disrupt business operations. Hannah P. Owner/manager, 1 employee. "This company has been in violation of its contract with me since the beginning of the contract. When I tried to resolve the issue, I was replied to for a while and then ghosted." Supports scalable business growth 89% positive reviews out of 35 Most reviewers indicate the software adapts to evolving business needs, helping manage growth and streamline operations. Problematic and disruptive updates 58% negative reviews out of 38 Some users say updates cause new issues, lack clear communication, and occasionally make the interface feel outdated. Sylvia G. Office Assistant, 2 - 10 employees. "I also noticed that occasional updates or changes in the layout could make certain features harder to find at first." Intuitive and efficient navigation 89% positive reviews out of 27 Most reviewers describe navigation as straightforward, organized, and easy to learn, improving daily workflow efficiency. Payment processing challenges 61% negative reviews out of 36 Some users report issues with high fees, account lockouts, and difficulties managing or updating payment information. Jared W. Owner, 1 employee. "Not being able to run a business for three days because customer service won't get me back into my account after they have been paid is completely unacceptable." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Scheduling 4.2 (147) 81.63% of 147 reviewers that rated this feature as important or highly important FieldRoutes offers flexible tools to organize appointments, optimize routes, and reduce conflicts. Users think the map view, visual grouping, and bulk scheduling are valuable, though some report issues with recurring appointments, pop-ups, and mobile scheduling limitations. Billing & Invoicing 4.2 (141) 80.14% of 141 reviewers that rated this feature as important or highly important It gives you streamlined payment processing, recurring billing, and invoice tracking. Reviewers appreciate automation, multiple delivery options, and integration with QuickBooks, but some mention issues with syncing, invoice delivery reliability, and customer portal usability. Mobile Access 4.0 (137) 81.75% of 137 reviewers that rated this feature as important or highly important You benefit from real-time access to schedules, job details, and payment collection in the field. Some users say the mobile app is essential for technicians, but others report glitches, limited functionality compared to desktop, and difficulty with offline access. Routing 3.9 (100) 73.00% of 100 reviewers that rated this feature as important or highly important It helps you optimize technician routes and reduce drive time. Reviewers indicate the map view and grouping are helpful, but some find route optimization less accurate, dislike extra charges, and wish for routing based on real driving directions rather than straight-line distance. Job Scheduling 4.3 (58) 89.66% of 58 reviewers that rated this feature as important or highly important With this capability, you can efficiently assign, reschedule, and optimize technician appointments. Reviewers appreciate the ease of scheduling jobs, route optimization, and map-based scheduling, though some mention limitations on mobile and occasional pop-up interruptions. Customer History 4.4 (74) 63.51% of 74 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships FieldRoutes 42 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications It gives you streamlined payment processing, recurring billing, and invoice tracking. Reviewers appreciate automation, multiple delivery options, and integration with QuickBooks, but some mention issues with syncing, invoice delivery reliability, and customer portal usability. Track and manage schedules and meetings via an integrated calendar Private online space that lets businesses securely share documents and provide information access to clients Track, store, and access client contracts or licenses A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships A website or login for customers to access information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage sending personnel and resources to a site as needed Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Estimate expected cost based on various factors before a project begins Management of commercial motor vehicles for work-related purposes Specifically designed to meet the needs of lawn care businesses Intended to be used by pest control companies Captures invoice data and maintains comprehensive records for auditing and reporting purposes With this capability, you can efficiently assign, reschedule, and optimize technician appointments. Reviewers appreciate the ease of scheduling jobs, route optimization, and map-based scheduling, though some mention limitations on mobile and occasional pop-up interruptions. You benefit from real-time access to schedules, job details, and payment collection in the field. Some users say the mobile app is essential for technicians, but others report glitches, limited functionality compared to desktop, and difficulty with offline access. Capture signatures via mobile devices Manage inventory based on different requirements of individual work orders Track the amount of pesticide inventory used on jobs Analyze floor plans to generate workflow Generate quotes or estimates for customers Receive data and information in real time Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Finding the most optimal routes for drivers based on various factors and constraints It helps you optimize technician routes and reduce drive time. Reviewers indicate the map view and grouping are helpful, but some find route optimization less accurate, dislike extra charges, and wish for routing based on real driving directions rather than straight-line distance. FieldRoutes offers flexible tools to organize appointments, optimize routes, and reduce conflicts. Users think the map view, visual grouping, and bulk scheduling are valuable, though some report issues with recurring appointments, pop-ups, and mobile scheduling limitations. Send messages via SMS Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Track the amount of time spent on a job or task Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.1 (388) 4.1 Based on 388 reviews ## Pricing Value for money 4.1 (361) Basic $350.00 Other,Per Month It includes: - Route Optimization - Mobile App for Techs - Automated Communication and Reminders - Lead Management - Customer Payment Portal - Real-Time Data Reporting - Sentricon Value for money 4.1 (361) 4.1 Based on 361 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (382) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (382) 4.2 Based on 382 reviews ## User reviews Overall rating 4.3 Based on 402 reviews Filter by rating 5(222) 4(116) 3(36) 2(13) 1(15) Mentioned topic Sorted by most recent LW Lucinda W. Office Consumer Services ### "Office assistant" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 30, 2026 Once you get the hang of where everything is or at least how or where to find it - its pretty easy to use Pros The amount information made available, knowledge base, reports, the ease of doing the previous day's production Cons It is kind of slow - when your calls are "timed" its frustrating; seems to have glitches that effect customer payments/ invoicing when applying discounts Switched from [ServSuite](https://www.capterra.com/p/25008/ServSuite/) The number of specific reports are better for tracking information Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JK Jon K. IT, Account Rep Manager. Architecture & Planning ### "Field Routes Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 28, 2026 It has been great and is a complete software package with its bugs, but overall, it works great. You have people who really care about us as users. Pros It is very easy to use and is able to use third-party applications with ease. Has been easy to train new employees. Cons Support tickets are taking a long time to close. Some of the software is slower than other areas at times Switched from [PestPac](https://www.capterra.com/p/23130/PestPac/) Price, API, Support Issues, Outdated software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OG Ovidio G. Dispatch manager Accounting ### "5 star Review Guaranteed!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 18, 2026 Overall, a very comfortable experience. The support service has been very helpful, as have the monthly meetings which provide more information about the interface. But overall, I'm very pleased with the system. Pros the convenience it offers for handling operations in general, shceduling works easy and very smoothly Cons I have no complaints about that; I find it very comfortable and easy to work with field routes since its interface seems very interactive to me. Switched from [PestPac](https://www.capterra.com/p/23130/PestPac/) the system in general is smoother and easier Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jonah L. Admin Utilities ### "Good Software Great API" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 May 18, 2026 Pros FieldRoutes has a lot of great features. Their API and Triggers in particular make it easy to pull custom reports or to integrate our other software. It has a good map view scheduling option that has helped us reduce drive time between jobs. It makes it very easy to keep track of customers and leads, asset management has improved because of that, and the UI is overall user-friendly. We've never had any security issues which has been great. And the value for what we pay is a lot better than our previous software. Cons Invoices are not as customizable as we would like. This makes it difficult to accommodate particular customer requests. Likewise, it is difficult to get a hold of the customer support at times, sometimes never hearing a response to emails. Reporting is likewise very limited in the fields that can be pulled. This has forced us to resort to utilizing API to pull reports that should be native. Switched from [PestPac](https://www.capterra.com/p/23130/PestPac/) Pest Pac was far too expensive and the ROI wasn't worth it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP Darwin P. Customer Service Manager Consumer Services ### "Complete software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 May 18, 2026 Overall good experience once the initial hick ups were resolved and the team was familiar with the way it works Pros Info at reach of a click, dashboard is really helpfull to see the overall performance at a financial level, kpis and tech level. Cons support is not as easy to reach and ask for a lot of information before getting help with a ticket but once pass that, help is quick Switched from [PestPac](https://www.capterra.com/p/23130/PestPac/) Looking for a more modern platform capable of adapting to the changes we face on a daily basis. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jenny H. Customer Service Representative Environmental Services ### "GOLD STAR :)" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 15, 2026 The transition from our old software provider was not easy but the overall experience w/FieldRoutes has been positive. Pros My favorite feature of FieldRoutes are the various tools to assist me w/scheduling, routing, & invoicing. This program assists me with all of my professional responsibilities as a CSR. Cons The "training" leading up to switching over from ServeSuite was really poor. It was way too condensed, way too surface level & in my opinion should be taught by people who actively use the program not the folks that create the software. Switched from [ServSuite](https://www.capterra.com/p/25008/ServSuite/) Reasons are too many to list - I believe they were sold to another company. Furthermore, it was our owner's decision. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Sarah D. Customer Contact Represenative Environmental Services ### "Bio Bug Pest Management Office Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 15, 2026 overall, it was a hard program to learn but once you know what you're looking for its easy and very organized. Pros I like how organized it is easy to navigate. I like the options of text, call email that it provides easy ways to contact customers. Cons sometimes there are glitches in the system which makes it complicated when scheduling customers and appointments Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Savanna H. Administrative Assistant Environmental Services ### "FieldRoutes is GREAT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2026 FieldRoutes is wonderful and very knowledgeable. They are always there to answer to the phone and to help in any situation. Pros FieldRoutes has everything at our fingertips. The amount of information here to be able to learn daily its great. Cons There really isn't anything that I like least about FieldRoutes. However, there needs to be a way to print out a week in advance for each technician. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PK Patrick K. Scheduler Consumer Services ### "Recommended Routes Pop Up" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 May 15, 2026 As a scheduler it generally is a very useful tool. The department works in a high paced environment and the recommended route pop up window slows us down. Pros Very capable application the allows the scheduling department to place services on routes in a generally efficient manner. Cons It is very laggy. The recommended routes pop up window is extremely aggravating for schedulers and slows down our process repeatedly. There should be an admin only option to turn the recommended routes pop up window on or off. Upgrades seem to happen without notice to the users of field routes and in the middle of the day the application can from time to time become unusable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Timothy S. Service Manager Consumer Services ### "FieldRoutes Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 15, 2026 Since starting using FieldRoutes, I feel its ease of use and features makes it one of the best apps for the industry. Pros Ease of use, features, asset management, scheduling. Used for many years in the pest control industry. Cons I don't do anything on the back end of fieldroutes but I'm sure it's just as easy to use as the app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/146076/FieldRoutes/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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