# FieldRoutes Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FieldRoutes Software - reviews, pricing plans, popular comparisons to other Pest Control products and more. Source: https://www.capterra.com/p/146076/PestRoutes-Software/pricing --- # FieldRoutes Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FieldRoutes ## What is FieldRoutes? Run a lean, mean, pest-fighting machine with commercial, residential, and multi-unit operations software and integrated marketing solutions that make life easier for your employees and customers alike. Earn more business, simplify your process, get paid promptly, and track your results in real time with FieldRoutes automation tools. Cut hours off your process and leave your competition in the dust with easy-to-use solutions that help you grow quickly, scale effectively, and operate efficiently. ## What is FieldRoutes used for? [Pest Control](https://www.capterra.com/pest-control-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[Lawn Care](https://www.capterra.com/lawn-care-software/) Recognitions Shortlist Overall rating Based on 400 user reviews Reviews sentiment Positive 84% Neutral 9% Negative 7% Pros & cons Comprehensive feature set Flexible growth and customization Persistent technical problems Unreliable payment handling Starting price $350 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Field Service Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## FieldRoutes alternatives [4.3 (332)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [3.9 (255)](https://www.capterra.com/p/23130/PestPac/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 73% of reviewers rated it above 4 stars [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146076/FieldRoutes/alternatives/) ## FAQs about FieldRoutes Overview ### What problems does FieldRoutes solve? FieldRoutes solves scattered scheduling, routing, billing, customer records, and technician communication by putting daily field-service work in one system. It reduces manual invoicing, paper-based follow-ups, missed reminders, and poor visibility into recurring services and collections. Pest control operators, office staff, dispatchers, technicians, and growing home-service businesses benefit most. Answer based on 199 reviews Overview ### Which roles and teams benefit most from FieldRoutes? FieldRoutes is most used by business owners, presidents, and executives who need visibility into revenue, growth, and service performance. Office managers, customer service teams, and administrative staff rely on it for scheduling, billing, and customer communication, while service managers, branch leaders, and technicians use it to manage routes, appointments, and field operations. Answer based on 375 reviews Overview ### What company size and industries is FieldRoutes built for? FieldRoutes is designed for field service businesses of all sizes, with strongest adoption among small businesses at 91% and in Consumer Services at 43%. It also serves Environmental Services at 21% and Chemicals at 14%, with more limited use among midsize businesses at 5% and enterprises at 4%. Answer based on 400 reviews Features and Usability ### What are the key features of FieldRoutes? FieldRoutes includes core scheduling and dispatch tools like automated scheduling, route optimization, and real-time route updates, plus customer management features such as customer history and technician notes. Differentiating features include billing and invoicing, payment processing, custom reporting, and a mobile app for field technicians with instant schedule changes. Answer based on 143 reviews Pricing ### How much does it cost and what fees or limitations are included? FieldRoutes starts at $350/month for the Basic plan, and there is no free version or free trial listed. Reviewers say it can be worth the price for routing, reporting, and cash flow, but some small businesses call it pricey and cite added payment processing, texting, backup, and contract-editing costs. Answer based on 37 reviews Integrations ### Which third-party tools and platforms does FieldRoutes integrate with? FieldRoutes integrates with QuickBooks Online for accounting, Joist for quoting, Podium and Swell for customer reviews and communication, and Sharpen for call handling. Reviewer mentions point to 5 third-party tools, with QuickBooks Online appearing most often and the official catalog also listing QuickBooks Online. Answer based on 27 reviews Getting Started and Support ### How easy is it to onboard and train a team on FieldRoutes? FieldRoutes offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say frontline staff, technicians, and new hires usually learn the basics quickly, especially in the mobile app. Admins and office teams often need more time for setup, reports, templates, and advanced features, with some wanting more hands-on guidance. Answer based on 69 reviews Getting Started and Support ### What customer support options does FieldRoutes offer, and how do users rate the experience? FieldRoutes offers email/help desk, FAQ/forum, and phone support. Users often describe support as friendly, knowledgeable, and responsive, with some reporting quick callbacks and strong follow-up. Others report uneven help desk experiences, slow issue resolution, ticket handoffs, and frustration during implementation or when bugs affect daily operations. Answer based on 137 reviews ## Who uses FieldRoutes? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 171 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 171 reviews Administrative 37% Administrative 37% Customer Services & Support 13% Sales & Business Development 6% Entrepreneurs/ Owners 6% Others 38% Top industries Based on 171 reviews Consumer Services 41% Environmental Services 31% Chemicals 17% Retail 7% Other 4% ## Pros and Cons Comprehensive feature set 83% positive reviews out of 42 Most reviewers find features abundant, user-friendly, and included without extra cost, streamlining daily operations significantly. Persistent technical problems 74% negative reviews out of 58 Most reviewers report bugs and issues frequently disrupt workflows, with slow resolution times and recurring software glitches. Hannah P Owner/manager, 1 employee. "This company has been in violation of its contract with me since the beginning of the contract. When I tried to resolve the issue, I was replied to for a while and then ghosted." Flexible growth and customization 89% positive reviews out of 28 Most reviewers describe business growth as supported by extensive customization, organizational tools, and adaptability for expanding companies. Unreliable payment handling 62% negative reviews out of 32 Some reviewers describe payment processing as problematic, citing access lockouts, high fees, and confusing or limited payment functions. Jared W Owner, 1 employee. "Not being able to run a business for three days because customer service won't get me back into my account after they have been paid is completely unacceptable." Tailored pest control management 77% positive reviews out of 26 Most reviewers indicate pest control is efficiently managed with industry-specific tools, easy navigation, and improved business processes. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Scheduling 4.2 (145) 81.38% of 145 reviewers that rated this feature as important or highly important FieldRoutes gives you flexible and visual tools for organizing appointments, including map views and intelligent routing. Reviewers appreciate how easy it is to schedule, reschedule, and optimize routes, though some mention glitches, slow performance, and a less user-friendly mobile experience. Billing & Invoicing 4.2 (139) 79.86% of 139 reviewers that rated this feature as important or highly important With this capability, you can send invoices via text, email, or mail, automate notifications, and streamline collections. Users think billing is simple and efficient, but some report issues with invoice delivery, tracking, and understanding what customers see. Mobile Access 4.0 (136) 81.62% of 136 reviewers that rated this feature as important or highly important Mobile access lets you manage schedules, complete jobs, and collect payments in the field. Some users say it’s essential for technicians and easy to use, while others report glitches, crashes, and limited functionality compared to the desktop version. Routing 3.9 (99) 72.73% of 99 reviewers that rated this feature as important or highly important Routing helps you optimize technician schedules and reduce drive times. Reviewers indicate it saves time and money, but some find the routing logic confusing, not always accurate to real roads, and mention extra charges for advanced route optimization. Customer History 4.4 (73) 63.01% of 73 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships For Pest Control Companies 4.3 (72) 86.11% of 72 reviewers that rated this feature as important or highly important Intended to be used by pest control companies FieldRoutes 42 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications With this capability, you can send invoices via text, email, or mail, automate notifications, and streamline collections. Users think billing is simple and efficient, but some report issues with invoice delivery, tracking, and understanding what customers see. Track and manage schedules and meetings via an integrated calendar Private online space that lets businesses securely share documents and provide information access to clients Track, store, and access client contracts or licenses A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships A website or login for customers to access information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage sending personnel and resources to a site as needed Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Estimate expected cost based on various factors before a project begins Management of commercial motor vehicles for work-related purposes Specifically designed to meet the needs of lawn care businesses Intended to be used by pest control companies Captures invoice data and maintains comprehensive records for auditing and reporting purposes Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Mobile access lets you manage schedules, complete jobs, and collect payments in the field. Some users say it’s essential for technicians and easy to use, while others report glitches, crashes, and limited functionality compared to the desktop version. Capture signatures via mobile devices Manage inventory based on different requirements of individual work orders Track the amount of pesticide inventory used on jobs Analyze floor plans to generate workflow Generate quotes or estimates for customers Receive data and information in real time Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Finding the most optimal routes for drivers based on various factors and constraints Routing helps you optimize technician schedules and reduce drive times. Reviewers indicate it saves time and money, but some find the routing logic confusing, not always accurate to real roads, and mention extra charges for advanced route optimization. FieldRoutes gives you flexible and visual tools for organizing appointments, including map views and intelligent routing. Reviewers appreciate how easy it is to schedule, reschedule, and optimize routes, though some mention glitches, slow performance, and a less user-friendly mobile experience. Send messages via SMS Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Track the amount of time spent on a job or task Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.1 (386) 4.1 Based on 386 reviews ## Pricing Value for money 4.1 (359) Basic $350.00 Other,Per Month It includes: - Route Optimization - Mobile App for Techs - Automated Communication and Reminders - Lead Management - Customer Payment Portal - Real-Time Data Reporting - Sentricon Value for money 4.1 (359) 4.1 Based on 359 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (380) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (380) 4.2 Based on 380 reviews ## User reviews Overall rating 4.3 Based on 400 reviews Filter by rating 5(221) 4(115) 3(36) 2(13) 1(15) Mentioned topic Sorted by most recent OG Ovidio G. Dispatch manager Accounting ### "5 star Review Guaranteed!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 18, 2026 Overall, a very comfortable experience. The support service has been very helpful, as have the monthly meetings which provide more information about the interface. But overall, I'm very pleased with the system. Pros the convenience it offers for handling operations in general, shceduling works easy and very smoothly Cons I have no complaints about that; I find it very comfortable and easy to work with field routes since its interface seems very interactive to me. Switched from [PestPac](https://www.capterra.com/p/23130/PestPac/) the system in general is smoother and easier Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jonah L. Admin Utilities ### "Good Software Great API" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 May 18, 2026 Pros FieldRoutes has a lot of great features. Their API and Triggers in particular make it easy to pull custom reports or to integrate our other software. It has a good map view scheduling option that has helped us reduce drive time between jobs. It makes it very easy to keep track of customers and leads, asset management has improved because of that, and the UI is overall user-friendly. We've never had any security issues which has been great. And the value for what we pay is a lot better than our previous software. Cons Invoices are not as customizable as we would like. This makes it difficult to accommodate particular customer requests. Likewise, it is difficult to get a hold of the customer support at times, sometimes never hearing a response to emails. Reporting is likewise very limited in the fields that can be pulled. This has forced us to resort to utilizing API to pull reports that should be native. Switched from [PestPac](https://www.capterra.com/p/23130/PestPac/) Pest Pac was far too expensive and the ROI wasn't worth it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DP Darwin P. Customer Service Manager Consumer Services ### "Complete software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 May 18, 2026 Overall good experience once the initial hick ups were resolved and the team was familiar with the way it works Pros Info at reach of a click, dashboard is really helpfull to see the overall performance at a financial level, kpis and tech level. Cons support is not as easy to reach and ask for a lot of information before getting help with a ticket but once pass that, help is quick Switched from [PestPac](https://www.capterra.com/p/23130/PestPac/) Looking for a more modern platform capable of adapting to the changes we face on a daily basis. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jenny H. Customer Service Representative Environmental Services ### "GOLD STAR :)" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 15, 2026 The transition from our old software provider was not easy but the overall experience w/FieldRoutes has been positive. Pros My favorite feature of FieldRoutes are the various tools to assist me w/scheduling, routing, & invoicing. This program assists me with all of my professional responsibilities as a CSR. Cons The "training" leading up to switching over from ServeSuite was really poor. It was way too condensed, way too surface level & in my opinion should be taught by people who actively use the program not the folks that create the software. Switched from [ServSuite](https://www.capterra.com/p/25008/ServSuite/) Reasons are too many to list - I believe they were sold to another company. Furthermore, it was our owner's decision. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Sarah D. Customer Contact Represenative Environmental Services ### "Bio Bug Pest Management Office Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 15, 2026 overall, it was a hard program to learn but once you know what you're looking for its easy and very organized. Pros I like how organized it is easy to navigate. I like the options of text, call email that it provides easy ways to contact customers. Cons sometimes there are glitches in the system which makes it complicated when scheduling customers and appointments Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Savanna H. Administrative Assistant Environmental Services ### "FieldRoutes is GREAT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2026 FieldRoutes is wonderful and very knowledgeable. They are always there to answer to the phone and to help in any situation. Pros FieldRoutes has everything at our fingertips. The amount of information here to be able to learn daily its great. Cons There really isn't anything that I like least about FieldRoutes. However, there needs to be a way to print out a week in advance for each technician. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PK Patrick K. Scheduler Consumer Services ### "Recommended Routes Pop Up" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 May 15, 2026 As a scheduler it generally is a very useful tool. The department works in a high paced environment and the recommended route pop up window slows us down. Pros Very capable application the allows the scheduling department to place services on routes in a generally efficient manner. Cons It is very laggy. The recommended routes pop up window is extremely aggravating for schedulers and slows down our process repeatedly. There should be an admin only option to turn the recommended routes pop up window on or off. Upgrades seem to happen without notice to the users of field routes and in the middle of the day the application can from time to time become unusable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Timothy S. Service Manager Consumer Services ### "FieldRoutes Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 15, 2026 Since starting using FieldRoutes, I feel its ease of use and features makes it one of the best apps for the industry. Pros Ease of use, features, asset management, scheduling. Used for many years in the pest control industry. Cons I don't do anything on the back end of fieldroutes but I'm sure it's just as easy to use as the app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jay C. Service Manager Public Safety ### "Field Routes is a total package that is easy to use. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2026 Overall, Field Routes is a better option than Pest Pac. Pest pac had some good features however, field routes have a bigger potential once all of the features are activated. Pros Scheduling and features make my job easier to manage my Teams. Well Done! The mobile app is easier to read and work with than pest pac. Cons The floating re-schedule screen isn't needed. It gets in the way so I have to move it each time. It should be minimized at the very least. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR David R. Owner Environmental Services ### "Worth a try" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 15, 2026 Though I have only used FR for the CRM side things (not much of the sales side) I have to say they have been great! I am able to set up customer payments the way the customer, and company, want and the system take care of the rest. Because this isn't the first CRM I've used, there a few quirks I hate, but they are meaningless unless you are used to the same that I am. Overall, I recommend any pest company to try them out and see for yourself. Pros FR has been pretty easy for us to use. Getting someone new trained quickly on both office and mobile is a breeze with Knowledge base at your fingertips. Support has always been on the ball to answer and help when something isn't explained fully. They have also walked us through a few things. Cons All contracts have had to be made off site and uploaded by you as the cost to have them integrated is a bit extreme considering. The acct. status for each customer was something I had to get use to. Learning that somethings mean the same thing but in different ways, is a little confusing when setting up customers or reading reports. Switched from [PestPac](https://www.capterra.com/p/23130/PestPac/) PestPac was what I used at a previous company and what I was used to. We took the risks of using FieldRoutes when we started our own company because as it was explained, it hit each mark that we were wanting at the time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/146076/FieldRoutes/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)