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MakeShift is the go-to employee scheduling solution for companies looking to save time, offer flexibility, increase engagement and drive growth. It lets you build schedules faster, track time & attendance more accurately and communicate with employees in real-time. Our customers enjoy fewer unfilled shifts, more time to focus on strategy, better work-life balance, happier employees and a healthier bottom line. It’s PeopleFirst, PainFree scheduling. And businesses love it!
Provider
MakeShift
Located In
Canada
Foundation
2012
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
Videos, Live Online, Webinars, In Person, Documentation
Support
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Healthcare, hospitality, recreation, retail or any other fast paced industry, MakeShift helps businesses effortlessly build employee schedules that fit the needs of their people.
Content Source: MakeShift
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MakeShift Reviews
Pros
Easy to use, user friendly. Great way to be able to keep track of when your shifts are and if you want to switch shifts and orlick up.
Once I got used to it, which was pretty quickly, I was able to access my co-workers schedules with the greatest of ease.
We love working with MakeShift. The customer support is super helpful and incredibly responsive.
Pretty good, feel it is better suited for businesses that have less variations week to week in terms of shifts and people scheduled though.
Cons
It does not happen often but quite inconvenient if it goes down.
I wish we could drag and drop schedules for several people at one time.
Too much draging and clicking, difficult to add positions.
As of now, MakeShift will only give you a shift sync error if you unintentionally schedule a shift on a day with a PTO request.
"Makeshift Review"
Overall: Makeshift has made it easier to confirm employees ADP schedules, it has taken the guess work out of shifts posted as worked on ADP. Makeshift schedule shows who was on shift, it communicates this to ADP so I do not have to go back to see who was on shift.
Pros: It is very user friendly, I am able to see my staff schedule both weekly and daily, which allows me to see in real time who is currently scheduled to work.
Cons: It can be difficult to post a shift using my phone, I find the amount of fields to be filled out can be time consuming. I don't have the drag and post option that is available when creating shifts on my computer.
Vendor Response
"User friendly and Easy to Use"
Overall: I absolutely love using MakeShift to distribute my teams schedule. They can see shift changes in real time and immediately receive schedules when they are published. This eliminates all the confusion we had in the past with team members not knowing their schedule or making weekly calls to the store to find out what shifts they are working.
Pros: Makeshift makes scheduling employees a very simple process and it is incredibly user friendly. There are many platform features available to manage several different workforce tasks for business. As we integrate with ADP we use makeshift for scheduling to provide easy access for our store teams to see their schedule and request days off seamlessly without sending out spreadsheets or printing paper schedules.
Cons: I would like to see improvement with MakeShift as it concerns ADP integration. There are a small number of technical issues with the integration from time to time. Specifically, I would like for MakeShift to potentially display a "vacation" shift when full time associates request paid time off in ADP. As of now, MakeShift will only give you a shift sync error if you unintentionally schedule a shift on a day with a PTO request.
Vendor Response
"Not recommended"
Overall: Won't work with us to make a file that is easily brought over to Payroll. I have to manipulate a spreadsheet which can easily cause errors.
Pros: I'm not sure what I like about the software.
Cons: Not being to look at an employee as a whole. You can only see a person's time only in the department that you are in, even though they have hours worked in another department.
"Makeshift in Strathmore"
Overall: Overall experience is very good from the product itself, to the online support.
Pros: Integration was fairy easy, we had lot's of support. Features are easy to use and customize to what our company needs.
Cons: One of the features I would like to see changed is when an employee puts in their availability it shows up on their schedule but if a shift is requested on this day it does not reflect their availability and hours outside of the availability are still scheduled in. I have also found shifts have been put into the wrong schedule from that employee that requested and was granted the shift.
Vendor Response
"Makes working from home easier!"
Overall: Makeshift has been great in helping me transition to a "work from home" world. I love that I can clock in and out of work with the ease of tapping a screen. Brilliant.
Pros: So easy to clock in and clock out of work from anywhere. I can see all the hours I have worked whether it be in the past, or same day. So easy to use this software!
Cons: I wish the app would automatically load in the classic view when I log in from my phone.
Vendor Response
