--- title: "MakeShift Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is MakeShift the right Employee Scheduling solution for you? Explore 120 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/146099/MakeShift/reviews/" page_type: "reviews" language: "en" --- MakeShift 4.5 (120) [View alternatives](https://www.capterra.com/p/146099/MakeShift/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of MakeShift Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews EW Emily W HR ManagerHospitality, 201 - 500 employeesUsed the software for: 1-2 years. “It has significantly reduced scheduling conflicts and the time spent creating weekly rosters.“ June 17, 2026 BM Brazola M ServerFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years. “Cons with the MakeShift app were the technical issues my manager would sometimes say were occurring.“ December 30, 2025 CC Chitranzan C Youth Support WorkerChild Day Care Services, 51 - 200 employeesUsed the software for: More than 2 years. “Much easier to understand the everything especially weekly summary directly from Dashboard.“ March 22, 2025 MS Manon S Associate software engineerComputer Software, 10,001+ employeesUsed the software for: 6-12 months. “I often found it difficult to generate detailed reports on staff performance.“ June 24, 2024 ss stacey s Administrative assistant Medical Practice, 501 - 1,000 employeesUsed the software for: More than 2 years. “The most impactful part of makeshift for our hospital is that employees can see there schedule and request without calling the staffing office or contacting the unit.“ September 9, 2022 RD Rana D RNHealth, Wellness and Fitness, 10,001+ employeesUsed the software for: 1-2 years. “no ability to communicate back or request partial shift; not all past shifts are there“ September 1, 2022 MM Mary M Program supervisorHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “It is very user friendly, I am able to see my staff schedule both weekly and daily, which allows me to see in real time who is currently scheduled to work.“ September 6, 2022 RK Ryan K General ManagerRestaurants, 11 - 50 employeesUsed the software for: 1-2 years. “No "Copy/Paste" function makes schedules a bit more time consuming when managing multiple shifts and many requests for times off or fluctuation numbers of shifts per day.“ October 14, 2021 ## Showing most helpful reviews Showing 1-25 of 120 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jennifer S. CFO Non-Profit Organization Management Used the software for: 2+ years ### "Decent Timeclock and scheduling software" October 14, 2021 5.0 Customer service has always been responsive. They are good about communicating upcoming changes and down time. Overall it is an easy, simple scheduling and timeclock tool. Pros What I like most about Makeshift is that it is easy to export data for import into ADP. Cons What I like least about Makeshift is the inability to have a department where managers can clock in and out without them being able to edit their own time, the inability to view an overall timesheet for an employee, the inability to have a good system for tracking absences. Reason for choosing MakeShift I was only there for the implementation. Review Source Response from MakeShift October 22, 2021 Hi Jennifer, thank you for the feedback! We appreciate your comments and will be sure to present them to our product team. We are working on a feature that will prevent managers from editing their own time, and will be sure to communicate this to you when it becomes available. Thanks again! MM Mary M. Program supervisor Hospital & Health Care Used the software for: 2+ years ### "Makeshift Review" September 6, 2022 4.0 Makeshift has made it easier to confirm employees ADP schedules, it has taken the guess work out of shifts posted as worked on ADP. Makeshift schedule shows who was on shift, it communicates this to ADP so I do not have to go back to see who was on shift. Pros It is very user friendly, I am able to see my staff schedule both weekly and daily, which allows me to see in real time who is currently scheduled to work. Cons It can be difficult to post a shift using my phone, I find the amount of fields to be filled out can be time consuming. I don't have the drag and post option that is available when creating shifts on my computer. Review Source Response from MakeShift September 21, 2022 Hi Mary, thank you for your detailed comments and feedback! SF Stacey F. Business office Hospital & Health Care Used the software for: 2+ years ### "Not recommended" October 26, 2021 3.0 Won't work with us to make a file that is easily brought over to Payroll. I have to manipulate a spreadsheet which can easily cause errors. Pros I'm not sure what I like about the software. Cons Not being to look at an employee as a whole. You can only see a person's time only in the department that you are in, even though they have hours worked in another department. Review Source BH Brandon H. Store Manager Retail Used the software for: 1-2 years ### "User friendly and Easy to Use" October 14, 2021 5.0 I absolutely love using MakeShift to distribute my teams schedule. They can see shift changes in real time and immediately receive schedules when they are published. This eliminates all the confusion we had in the past with team members not knowing their schedule or making weekly calls to the store to find out what shifts they are working. Pros Makeshift makes scheduling employees a very simple process and it is incredibly user friendly. There are many platform features available to manage several different workforce tasks for business. As we integrate with ADP we use makeshift for scheduling to provide easy access for our store teams to see their schedule and request days off seamlessly without sending out spreadsheets or printing paper schedules. Cons I would like to see improvement with MakeShift as it concerns ADP integration. There are a small number of technical issues with the integration from time to time. Specifically, I would like for MakeShift to potentially display a "vacation" shift when full time associates request paid time off in ADP. As of now, MakeShift will only give you a shift sync error if you unintentionally schedule a shift on a day with a PTO request. Review Source Response from MakeShift October 22, 2021 Hi Brandon, thank you for your thorough review! We are so glad to hear that MakeShift has helped streamline your scheduling process and has eliminated all confusion you may have experienced in the past. We also appreciate your comments regarding your ADP integration. Please drop us a note at support@makeshift.ca as we do have the ability to sync time off from ADP WFN to MakeShift. We should be able to turn this on very quickly for you! SL Susan L. Clerk IV Health, Wellness and Fitness Used the software for: 2+ years ### "Makeshift in Strathmore" September 1, 2022 4.0 Overall experience is very good from the product itself, to the online support. Pros Integration was fairy easy, we had lot's of support. Features are easy to use and customize to what our company needs. Cons One of the features I would like to see changed is when an employee puts in their availability it shows up on their schedule but if a shift is requested on this day it does not reflect their availability and hours outside of the availability are still scheduled in. I have also found shifts have been put into the wrong schedule from that employee that requested and was granted the shift. Review Source Response from MakeShift September 21, 2022 Thank you so much for your feedback Susan! If you have any difficulties with your schedule, please feel free to reach out to our support team at support@makeshift.ca so we can investigate and correct the issue! DKS Denese Kyle S. Executive Assistant Real Estate Used the software for: 1-2 years ### "Very simplem easy to use and deploy" March 11, 2023 5.0 Pros MakeShift has greatly helped me improve my scheduling experience - it is very easy to use and deploy. We use MakeShift mostly for our contractual employees and contractors, I use this to create and distribute schedule from weeks, months, x number of days and it is very user friendly to use. This way - I am able to see staff schedule easily and real time based on my preference.Mobile access, real time updates, scheduling, communication and integration with ADP are some of my favorite things about this software. Cons I would like to see MakeShift make more improvements in terms of ADP - but it's already doing great and does it job well. There are quite few glitches but doesn't really affect productivity. I would also like to be able to leave a comment when I make a bid/trade on a shift. Review Source PT Peeka T. Modeling and Acting Coach/Photographer Entertainment Used the software for: 2+ years ### "Makes working from home easier!" September 1, 2022 5.0 Makeshift has been great in helping me transition to a "work from home" world. I love that I can clock in and out of work with the ease of tapping a screen. Brilliant. Pros So easy to clock in and clock out of work from anywhere. I can see all the hours I have worked whether it be in the past, or same day. So easy to use this software! Cons I wish the app would automatically load in the classic view when I log in from my phone. Review Source Response from MakeShift September 21, 2022 Thank you for your review Peeka! We are glad to hear that MakeShift has helped make transitioning to work from home easier! DH Desiree H. RN Hospital & Health Care Used the software for: 2+ years ### "Health care" September 1, 2022 4.0 Pros Easy to use for staff. Glance at the calendar and easily see your schedule Cons If you work more than one site the shifts are not color coded so you need to open the specific shift to see the site you are working. Would like to be able to add for myself a not available even when full time Review Source KS Katya S. Assistant General Manager Restaurants Used the software for: 2+ years ### "A good product for basic scheduling" October 26, 2021 4.0 Pros Ease for employee use in viewing schedules, swapping shifts. Integration with ADP Workforce Now Cons Onboarding new employees can sometimes be a hassle if they are using Makeshift with another employer. Logging in with ADP Workforce Now credentials is not supported. Review Source Response from MakeShift November 11, 2021 Hi Katya, thank you for your review. Signing in with your ADP Workforce Now credentials is now supported for Canada. If you'd like to learn more, please contact us at support@makeshift.ca and we can help you get set up! JM Joanne M. Admin lV Health, Wellness and Fitness Used the software for: 2+ years ### "Health care worker Alberta review of Makeshift" September 1, 2022 4.0 Love this tool, use it daily. Pros Very easy to use. I love using the 'dashboard' feature for a snap shot of exactly who is scheduled to come in for any given shift and what our needs are. Cons When using dashboard - I would like a quicker way to forward to a date that is further out than a week or two. It would be nice to be able to advance without clicking for each day in between. Also, it would be nice to be able to see highlighted when we are over or under our baseline. Review Source Response from MakeShift September 21, 2022 Hi Joanne, thank you for your review! That is a great idea for our dashboard, and we will be sure to pass along your comments to our product team! JC Jenny C. HR Generalist Hospital & Health Care Used the software for: 2+ years ### "User-friendly and convenient." December 9, 2021 4.0 Pros User-friendly and easy to learn for all users including both schedulers and employees. Easy to see which staff is available on any given day. Being able to integrate with our existing payroll & time and attendance system was a bonus. Cons Would like to be able to view or download a monthly version of the schedule. The Positions tab on the Schedule is great to use to see what shifts are unfilled, but it would be cool to have a feature where we can hover over a shift and it could tell us the names of staff that are scheduled for it. Review Source MS Michelle S. Instructor Entertainment Used the software for: 1-2 years ### "Easy Peazy" September 3, 2022 4.0 You are able to clock in from your phone with ease. As a user, I can keep up with my hours, see what my paycheck will be before it is direct deposited. I'm able to see my checkstubs and download or email them. I get my W2's very quickly and can print or share them. This app is fairly user friendly as well. Pros Clocking in by either opening the app or quick clock Cons Before the update, it was not so user friendly. Since the update, it is better. Review Source Response from MakeShift September 21, 2022 Thank you for your comments Michelle! We hope that we can continue to improve with each update! BW Brenna W. Manager, Finance Restaurants Used the software for: 1-2 years ### "Stella's Review of Makeshift" October 19, 2021 4.0 Pros Easy implementation and updates. Easy for our staff to use. Cons Some challenges with respect to scheduling in two different departments Review Source Response from MakeShift October 22, 2021 Hi Brenna, we are glad to hear you had an easy implementation experience and MakeShift is easy for your staff to use. We appreciate your review, and we will be making some updates to our software in the future to hopefully resolve your challenges with scheduling in multiple departments! We will be notifying all of our clients when these updates are available. Cheers! TL Tony L. Multi Unit Manager Food & Beverages Used the software for: 2+ years ### "Great new tech to keep people update" September 13, 2022 5.0 Pros The most is the instantly updated so everyone can see the schedule fast and at the moment of published. Cons Add a shift in the cell phone admin is harder than the desktop. Review Source Response from MakeShift September 21, 2022 Thank you for your review Tony! RM Rhon M. Mha Health, Wellness and Fitness Used the software for: 2+ years ### "Difficult communication for overtime" September 13, 2022 3.0 Overall good, except with above Pros It's easy to see what shifts are open and who's working them Cons When you bid on a shift, you should be able to leave a note with it if there's a special circumstance like only available partial shift or if it would be overtime. This inability is beyond annoying when you have to email a scheduler first before bidding in special circumstances Review Source Response from MakeShift September 21, 2022 Hi Rhon, thank you for your feedback. We will be sure to pass along your comments to our product team for future enhancements to our product! If you have any other comments, please feel free to reach out to support@makeshift.ca. CF Carletta F. Psw Hospital & Health Care Used the software for: 2+ years ### "Makeshift" September 9, 2022 4.0 Pros The scheduling is very handy it lets you see when you're working and when your days off our vacation time it's very handy Cons Sometimes locks you out and can't sign in Review Source Response from MakeShift September 21, 2022 Thank you for your review Carletta! If you have difficulties logging in, please feel free to support@makeshift.ca and we would be happy to help resolve any issues! mD meghan D. HCA Hospital & Health Care Used the software for: 1-2 years ### "opinion of make shift " September 10, 2022 5.0 so far my overall experience is positive. I have never had any issues in the sense of conflict between picking up shifts, cancelled shifts or last minute call outs. Pros I like the ease and convenience of this app. It allows me to see my schedule and pick up shifts from my phone at any moment of the day. Cons It would be helpful if there was a way to communicate easier within the app. Review Source Response from MakeShift September 21, 2022 Hi Meghan, thank you so much for your review! DA Diana A. Trusted Advisor Computer Hardware Used the software for: 1-2 years ### "MakeShift scheduling " September 14, 2022 5.0 Pros Ease of use and instant updates on scheduling changes Cons No mobile widget for month or weekly schedule Review Source Response from MakeShift September 21, 2022 Thank you for your review Diana! We will pass along your feedback to our product team for future enhancements! TR Tyler R. Team Lead Wholesale Used the software for: 1-2 years ### "Great product" September 6, 2022 5.0 Pros Easy to use, very sleek and modern design Cons Would be nice to add a feature so coworkers could see when a shift is up for grabs Review Source Response from MakeShift September 21, 2022 Thank you for your review Tyler! We offer the ability for employees to exchange shifts as well as available shifts. If you'd like more information on how to use these features, please check out our support articles at support.makeshift.ca. LJ Lane J. Manager Retail Used the software for: 2+ years ### "Makeshift review" October 14, 2021 5.0 Pros Easy to copy one week to another without having to reenter information Cons Changing times is tedious. Unable to do more than one shift at a time Review Source Response from MakeShift October 22, 2021 Thank you for your review Lane! We will pass along your feedback to our product team for future enhancements! DC Dennis C. Manager Telecommunications Used the software for: 1-2 years ### "Amazing Software" September 1, 2022 5.0 Pros This software is easy to set up and use. I use it on a daily basisi to keep track of my employees Cons None. I have nothing bad to say about this product Review Source Response from MakeShift September 21, 2022 Thank you so much for your review Dennis! We are so glad to hear that MakeShift has been easy to use for you! ML Matt L. Manager Retail Used the software for: 6-12 months ### "Great Product" November 3, 2021 4.0 I have enjoyed the product, and it is the best software I have used for scheduling to date. Pros I like the ease of schedule making and the seamless mobile integration. Cons I feel that the availability feature could be changed to reflect suggested or soft requests. Switched from [isolved](https://www.capterra.com/p/164417/iSolved/) Change in ownership. Review Source CM Chris M. Manager Recreational Facilities and Services Used the software for: Less than 6 months ### "Great Scheduling Tool" June 1, 2019 4.0 MakeShift has provided a powerful scheduling system that allows both employees and management to better understand and manage the schedule. It has created a better employee experience and made a previously time consuming task easier. Though there are a few issues and features that could be expanded, this is overall a great resource. Pros MakeShift is an easy to use scheduling tool that can stand alone or integrate with ADP/Bamboo HR to import existing employees. We like the ease of viewing and modifying the employee schedules in the system. Employees have an easy way to mark when they are available, and the shift trade system works well. The ability to create rotations that repeat for a length of time has been a huge time saver for us. It's also nice to be alerted when an employee will go into overtime before the shift occurs. Cons There are a few features, such as viewing who you are working with, that are only available for employees on the mobile app and not the web interface. The software also does not give an option to subtract exempt employees hours from the budget tracker. It would also be helpful to see expanded fatigue rules to state that an employee can't work before or after a certain time. Review Source DW Dane W. Store Manager Real Estate Used the software for: 1-2 years ### "Makeshift makes my job super easy" September 1, 2022 5.0 Pros Super easy to navigate, very user friendly. Cons I don’t have anything I dislike about this software Review Source Response from MakeShift September 21, 2022 Thank you for your review Dane! AK April K. General manager Retail Used the software for: 1-2 years ### "Aprils makeshift review" September 1, 2022 4.0 Pros Makes it easy to build schedules fast, I wish there was a way to label shifts as far as open mid close Cons Labeling shifts as well as being able to see schedules on a monthly time frame to help with rotation of weekends Review Source Response from MakeShift September 21, 2022 Hi April, shift templates can be used to label shifts. If you need any assistance with this, please feel free to reach out to support@makeshift.ca! Thank you for your review! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.