# MakeShift Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MakeShift the right Employee Scheduling solution for you? Explore 119 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146099/MakeShift/reviews --- MakeShift 4.5 (119) [View alternatives](https://www.capterra.com/p/146099/MakeShift/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MakeShift Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews RK Rubani K Research ManagerResearch, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “MakeShift has been a powerful that has been making employee scheduling super effective.“ April 30, 2024 BM Brazola M ServerFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years. “Cons with the MakeShift app were the technical issues my manager would sometimes say were occurring.“ December 30, 2025 CC Chitranzan C Youth Support WorkerChild Day Care Services, 51 - 200 employeesUsed the software for: More than 2 years. “Much easier to understand the everything especially weekly summary directly from Dashboard.“ March 22, 2025 MS Manon S Associate software engineerComputer Software, 10,001+ employeesUsed the software for: 6-12 months. “I often found it difficult to generate detailed reports on staff performance.“ June 24, 2024 ss stacey s Administrative assistant Medical Practice, 501 - 1,000 employeesUsed the software for: More than 2 years. “The most impactful part of makeshift for our hospital is that employees can see there schedule and request without calling the staffing office or contacting the unit.“ September 9, 2022 RD Rana D RNHealth, Wellness and Fitness, 10,001+ employeesUsed the software for: 1-2 years. “no ability to communicate back or request partial shift; not all past shifts are there“ September 1, 2022 MM Mary M Program supervisorHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “It is very user friendly, I am able to see my staff schedule both weekly and daily, which allows me to see in real time who is currently scheduled to work.“ September 6, 2022 RK Ryan K General ManagerRestaurants, 11 - 50 employeesUsed the software for: 1-2 years. “No "Copy/Paste" function makes schedules a bit more time consuming when managing multiple shifts and many requests for times off or fluctuation numbers of shifts per day.“ October 14, 2021 ## Showing most helpful reviews Showing 1-25 of 119 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jennifer S. CFO Non-Profit Organization Management Used the software for: 2+ years ### "Decent Timeclock and scheduling software" October 14, 2021 5.0 Customer service has always been responsive. They are good about communicating upcoming changes and down time. Overall it is an easy, simple scheduling and timeclock tool. Pros What I like most about Makeshift is that it is easy to export data for import into ADP. Cons What I like least about Makeshift is the inability to have a department where managers can clock in and out without them being able to edit their own time, the inability to view an overall timesheet for an employee, the inability to have a good system for tracking absences. Reason for choosing MakeShift I was only there for the implementation. Review Source Response from MakeShift October 22, 2021 Hi Jennifer, thank you for the feedback! We appreciate your comments and will be sure to present them to our product team. We are working on a feature that will prevent managers from editing their own time, and will be sure to communicate this to you when it becomes available. Thanks again! MM Mary M. Program supervisor Hospital & Health Care Used the software for: 2+ years ### "Makeshift Review" September 6, 2022 4.0 Makeshift has made it easier to confirm employees ADP schedules, it has taken the guess work out of shifts posted as worked on ADP. Makeshift schedule shows who was on shift, it communicates this to ADP so I do not have to go back to see who was on shift. Pros It is very user friendly, I am able to see my staff schedule both weekly and daily, which allows me to see in real time who is currently scheduled to work. Cons It can be difficult to post a shift using my phone, I find the amount of fields to be filled out can be time consuming. I don't have the drag and post option that is available when creating shifts on my computer. Review Source Response from MakeShift September 21, 2022 Hi Mary, thank you for your detailed comments and feedback! SF Stacey F. Business office Hospital & Health Care Used the software for: 2+ years ### "Not recommended" October 26, 2021 3.0 Won't work with us to make a file that is easily brought over to Payroll. I have to manipulate a spreadsheet which can easily cause errors. Pros I'm not sure what I like about the software. Cons Not being to look at an employee as a whole. You can only see a person's time only in the department that you are in, even though they have hours worked in another department. Review Source CA Clinton A. Human Resource Manager Machinery Used the software for: 1-2 years ### "MakeShift Has Been an Exceptional Employee Scheduling and Tracking Tool" April 29, 2024 5.0 Pros For proper employee tracking and scheduling, MakeShift is the most reliable software to consider. MakeShift has been reliable and easy to use. Cons MakeShift meets our needs. We have zero complains about MakeShift. Review Source BH Brandon H. Store Manager Retail Used the software for: 1-2 years ### "User friendly and Easy to Use" October 14, 2021 5.0 I absolutely love using MakeShift to distribute my teams schedule. They can see shift changes in real time and immediately receive schedules when they are published. This eliminates all the confusion we had in the past with team members not knowing their schedule or making weekly calls to the store to find out what shifts they are working. Pros Makeshift makes scheduling employees a very simple process and it is incredibly user friendly. There are many platform features available to manage several different workforce tasks for business. As we integrate with ADP we use makeshift for scheduling to provide easy access for our store teams to see their schedule and request days off seamlessly without sending out spreadsheets or printing paper schedules. Cons I would like to see improvement with MakeShift as it concerns ADP integration. There are a small number of technical issues with the integration from time to time. Specifically, I would like for MakeShift to potentially display a "vacation" shift when full time associates request paid time off in ADP. As of now, MakeShift will only give you a shift sync error if you unintentionally schedule a shift on a day with a PTO request. Review Source Response from MakeShift October 22, 2021 Hi Brandon, thank you for your thorough review! We are so glad to hear that MakeShift has helped streamline your scheduling process and has eliminated all confusion you may have experienced in the past. We also appreciate your comments regarding your ADP integration. Please drop us a note at support@makeshift.ca as we do have the ability to sync time off from ADP WFN to MakeShift. We should be able to turn this on very quickly for you! SL Susan L. Clerk IV Health, Wellness and Fitness Used the software for: 2+ years ### "Makeshift in Strathmore" September 1, 2022 4.0 Overall experience is very good from the product itself, to the online support. Pros Integration was fairy easy, we had lot's of support. Features are easy to use and customize to what our company needs. Cons One of the features I would like to see changed is when an employee puts in their availability it shows up on their schedule but if a shift is requested on this day it does not reflect their availability and hours outside of the availability are still scheduled in. I have also found shifts have been put into the wrong schedule from that employee that requested and was granted the shift. Review Source Response from MakeShift September 21, 2022 Thank you so much for your feedback Susan! If you have any difficulties with your schedule, please feel free to reach out to our support team at support@makeshift.ca so we can investigate and correct the issue! DKS Denese Kyle S. Executive Assistant Real Estate Used the software for: 1-2 years ### "Very simplem easy to use and deploy" March 11, 2023 5.0 Pros MakeShift has greatly helped me improve my scheduling experience - it is very easy to use and deploy. We use MakeShift mostly for our contractual employees and contractors, I use this to create and distribute schedule from weeks, months, x number of days and it is very user friendly to use. This way - I am able to see staff schedule easily and real time based on my preference.Mobile access, real time updates, scheduling, communication and integration with ADP are some of my favorite things about this software. Cons I would like to see MakeShift make more improvements in terms of ADP - but it's already doing great and does it job well. There are quite few glitches but doesn't really affect productivity. I would also like to be able to leave a comment when I make a bid/trade on a shift. Review Source RK Rubani K. Research Manager Research Used the software for: 1-2 years ### "I Like the Effectiveness of MakeShift: It Is Highly Reliable" April 30, 2024 5.0 Pros MakeShift has been a powerful that has been making employee scheduling super effective. MakeShift has been so reliable. Cons MakeShift is flawless. I like the reliability of MakeShift. Review Source CM Chrisarn M. Marketing Officer Marketing and Advertising Used the software for: 1-2 years ### "MakeShift Has Been a Powerful Tool that Makes Scheduling Processes Efficient" April 30, 2024 5.0 Pros With MakeShift, we are able to conduct employee scheduling efficiently. MakeShift has been so reliable to use. Cons MakeShift is so amazing. I have nos issues with MakeShift. Review Source PT Peeka T. Modeling and Acting Coach/Photographer Entertainment Used the software for: 2+ years ### "Makes working from home easier!" September 1, 2022 5.0 Makeshift has been great in helping me transition to a "work from home" world. I love that I can clock in and out of work with the ease of tapping a screen. Brilliant. Pros So easy to clock in and clock out of work from anywhere. I can see all the hours I have worked whether it be in the past, or same day. So easy to use this software! Cons I wish the app would automatically load in the classic view when I log in from my phone. Review Source Response from MakeShift September 21, 2022 Thank you for your review Peeka! We are glad to hear that MakeShift has helped make transitioning to work from home easier! DO Diane O. Unit Clerk Administrantion Health, Wellness and Fitness Used the software for: 2+ years ### "Makeshift Empolyee Scheduling " September 2, 2022 5.0 Pros Easy to update employee schedule, and keep track of daily requirements for staff Cons none that I can mention or think of at this point in time Reason for choosing MakeShift Ease of use by administration and staff Review Source Response from MakeShift September 21, 2022 Hi Diane, thank you for your comments and review! DR Daniel R. Store Manager Retail Used the software for: 2+ years ### "Makeshift Team" October 14, 2021 5.0 Not only is it easy for me to use but my Team members like it as well. They download the Makeshift app and can see their schedules with a click of a button. Very easy for them as well. Pros I like the fact that it is easy to use. I am not a computer genius but this was easy to learn and use. Cons I haven't found anything that I do not like about this software. I use it with ease every day and find it makes my job of scheduling very easy. Review Source Response from MakeShift October 22, 2021 Hi Daniel, we are so glad to hear that MakeShift has been such an easy tool for you! Thank you for your review! BW Brenna W. Manager, Finance Restaurants Used the software for: 1-2 years ### "Stella's Review of Makeshift" October 19, 2021 4.0 Pros Easy implementation and updates. Easy for our staff to use. Cons Some challenges with respect to scheduling in two different departments Review Source Response from MakeShift October 22, 2021 Hi Brenna, we are glad to hear you had an easy implementation experience and MakeShift is easy for your staff to use. We appreciate your review, and we will be making some updates to our software in the future to hopefully resolve your challenges with scheduling in multiple departments! We will be notifying all of our clients when these updates are available. Cheers! RS Robert S. Store Manager Retail Used the software for: 1-2 years ### "Great Software for Scheduling" October 14, 2021 5.0 Makeshift is a great platform for us to build our schedules in the store. It's also great that it updates and changes in real time when changes are made. Pros Being able to import users from ADP. Drag and drop scheduling. Repeating previous weeks schedules. Cons Color coding shifts that are not used on the shift template in the weekly schedule. Color coding manager and assistant manager shifts. Review Source Response from MakeShift October 22, 2021 Thanks for your review Robert! We hope to have some color coding capabilities in the future and will pass along your feedback to our product team. TJ Tiffany J. Swim Instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "MakeShift 101" September 7, 2022 4.0 I’ve been a user for 3 months now and it has proven to be hassle-free and efficient. Pros This software is quick and easy access, with it being accessible in whatever device you use. I’ve used it on different phones and phone types and it syncs perfectly. Cons As I would highly recommend it, I would prefer the app notifies me whenever someone wants to exchange shifts with me, though it does notify me when a shift is available. Review Source Response from MakeShift September 21, 2022 Thank you for your review Tiffany! KP Kevin P. Cook Restaurants Used the software for: 1-2 years ### "Helps me be always on time " September 6, 2022 5.0 I have no bad experiences. Pros The simplicity of it. Its super easy to make a shift. Cons I wish there was an option to notify my boss that I have changed my availability for certain day or week. Review Source Response from MakeShift September 21, 2022 Hi Kevin, we are so glad to hear that you are loving the simplicity of MakeShift! We appreciate your feedback! JS Jim S. manager Retail Used the software for: 2+ years ### "Easy to use" October 14, 2021 5.0 Pros The schedule templates are very easy and useful Cons For they way I use the product I don't have any issues. Review Source Response from MakeShift October 22, 2021 Hi Jim, thank you for your review! MN Maureen N. Covid screener Hospital & Health Care Used the software for: 2+ years ### "Ease of usage" September 9, 2022 5.0 Love it Pros Easy to use, user friendly. Great way to be able to keep track of when your shifts are and if you want to switch shifts and orlick up. Cons Really there isn't anything that I don't like about it. Review Source Response from MakeShift September 21, 2022 Hi Maureen, thank you for your review! We are glad to hear that you are loving MakeShift! MD Michelle D. Team Liason Hospital & Health Care Used the software for: 6-12 months ### "Good for scheduling" September 1, 2022 4.0 Pros I like the ease of bidding on available shifts and having a snapshot of my schedule Cons I don't like how you have to maneuver all over to get where you want to go, not as user friendly as it could be Review Source Response from MakeShift September 21, 2022 Hi Michelle, thank you for your review! We appreciate your feedback! CP Colette P. Unit Clerk Hospital & Health Care Used the software for: 1-2 years ### "Easy and great scheduling calendar to use " September 6, 2022 5.0 Pros easy to use and laid out well. I like how the calendar is easy to read and shows the shifts you are going to work with color. Cons To be honest I like everything about the makeshift app, no cons. Review Source Response from MakeShift September 21, 2022 Hi Colette, thank you so much for your great review! PD Patsy D. LPN Hospital & Health Care Used the software for: 6-12 months ### "Review" September 6, 2022 5.0 Pros Ease of use. No need for phone calls. Can see changes in real time Cons No comment as it is easy to use. No concerns from from my end. Review Source Response from MakeShift September 21, 2022 Hi Patsy, thank you for your review! TS Taylore S. Admin Support III Hospital & Health Care Used the software for: 2+ years ### "My Review" September 15, 2022 4.0 Pros Its just an easy app to keep track of my shifts and easy to schedule people in Cons Not much to say here. There is not much that I dont like. Overall a good app Review Source Response from MakeShift September 21, 2022 Thank you for your review Taylor! We are glad to hear that MakeShift is meeting your needs! LW Lorne W. Sr Operation Manager Retail Used the software for: Less than 6 months ### "I love using MakeShift!" October 22, 2021 5.0 Pros Its easy to use and easy to train our store managers on how to use the software. Cons I would like to see a different layout on the schedule view. I believe there are ways to make the scheduling even easier by allowing your templates to already have a designation attached to it. Review Source Response from MakeShift November 11, 2021 Hi Lorne, thank you for your feedback and review! We also offer the ability to view your schedule by position requirements. To learn more, please contact us at support@makeshift.ca and we would be happy to assist. NB Norman B. HCA Health, Wellness and Fitness Used the software for: 2+ years ### "Works well" September 7, 2022 5.0 Pros Ease of use , real-time information , integration with mobile devices Cons Haven't had anything to complain about to date . Review Source Response from MakeShift September 21, 2022 Thank you so much for your review Norman! NF Naomi F. Call Center Agent Medical Practice Used the software for: 1-2 years ### "Great Service" September 1, 2022 5.0 Pros Easy and functional use, extremely easy access! Cons I didn't have any cons, functional use, great service! Review Source Response from MakeShift September 21, 2022 Hi Naomi, thank you so much for your review! Similar Products Featured ## Related categories [Nurse Scheduling](https://www.capterra.com/nurse-scheduling-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.