# MakeShift Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MakeShift Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more. Source: https://www.capterra.com/p/146099/MakeShift --- # MakeShift Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MakeShift ## What is MakeShift? MakeShift is the go-to employee scheduling solution for companies looking to save time, offer flexibility, increase engagement and drive growth. It lets you build schedules faster, track time & attendance more accurately and communicate with employees in real-time. Customers enjoy fewer unfilled shifts, more time to focus on strategy, better work-life balance, happier employees and a healthier bottom line. ## What is MakeShift used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/) Top alternative Featured Overall rating Based on 120 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 2% Starting price $3.75 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MakeShift?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.makeshift.ca&name=MakeShift) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MakeShift 4.5 (120) VS. [4.6 (5,269)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $3.75 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (120) Ease Of Use 4.7 (5,269) Value For Money 4.4 (77) Value For Money 4.5 (5,029) Customer Service 4.5 (90) Customer Service 4.6 (5,042) ## MakeShift alternatives [4.5 (1,292)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.9 (283)](https://www.capterra.com/p/172778/Nowsta/reviews/) Starting price $18000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,149)](https://www.capterra.com/p/153076/Homebase/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (6,059)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146099/MakeShift/alternatives/) ## FAQs about MakeShift Overview ### What problems does MakeShift solve? MakeShift solves time-consuming employee scheduling, paper or spreadsheet-based roster sharing, and confusion around last-minute changes by giving teams real-time schedules, shift swaps, open-shift posting, time-off requests, and attendance tracking in one place. Store managers, hospital staffing teams, hospitality operators, and HR/payroll admins benefit most from faster scheduling and clearer staffing visibility. Answer based on 98 reviews Overview ### Which roles and teams benefit most from MakeShift? MakeShift is most used by retail managers, healthcare staff, hospitality teams, and customer service supervisors who need fast, flexible scheduling. Store leaders manage shift coverage and labor planning, nurses and care aides coordinate staffing, while restaurant, banquet, and call center teams use it to handle availability, swaps, and daily staffing changes. Answer based on 118 reviews Overview ### What company size and industries is MakeShift built for? MakeShift is built primarily for small businesses, which account for 42% of reviewers, and for hospital and health care organizations at 24%. It also serves enterprise companies at 30% and midsize businesses at 28%, with strong use in retail at 19% and health, wellness, and fitness at 15%. Answer based on 119 reviews Features and Usability ### What are the key features of MakeShift? MakeShift includes core workforce management features such as employee scheduling, shift management, time off requests, availability management, and clock in/out. Its differentiators include mobile access for viewing schedules and picking up shifts, real-time schedule updates and notifications, plus integrations with payroll systems like ADP. Answer based on 68 reviews Pricing ### How much does it cost and what fees or limitations are included? MakeShift starts at $3.75 per user per month for the Core plan, with a free trial available. Core includes employee self service, standard reports and dashboard, availability management, basic labor budgeting, basic scheduling, a rules engine, shift swapping, and team communication. Answer based on 2 reviews Integrations ### Which third-party tools and platforms does MakeShift integrate with? MakeShift integrates with ADP Workforce Now, BambooHR, SAP SuccessFactors HCM, QuickBooks Time, Payment Evolution, VectorVMS, and Jonas Club Management. Reviewer feedback most often confirms ADP Workforce Now for syncing employee data, schedules, timecards, and payroll-related workflows, while the catalog shows additional HR, time tracking, and workforce management connections. Answer based on 19 reviews Getting Started and Support ### What training and onboarding options does MakeShift offer? MakeShift provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars can cover product topics for groups, documentation offers written reference material, and videos provide visual guidance for self-paced learning. Answer based on 1 reviews Getting Started and Support ### What customer support options does MakeShift offer? MakeShift provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe support as responsive, helpful, and prompt, with timely fixes for issues like duplicate email delays and clear communication during changes. Some note occasional setup or integration hassles, but overall support is viewed positively. Answer based on 7 reviews Shift management ### How well does MakeShift handle shift management? MakeShift makes shift scheduling and swap management easy for many teams, especially hospitals and hourly staff. It gives quick visibility into open shifts, availability, templates, and trade requests, but some admins want better oversight, and mobile users mention extra steps, limited editing options, and occasional access or posting frustrations. Answer based on 32 reviews ## Who uses MakeShift? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 117 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 117 reviews Human Resources 17% Human Resources 17% IT & Software Development 17% Marketing 8% Finance & Accounting 8% Others 50% Top industries Based on 117 reviews Hospital & Health Care 42% Health, Wellness and Fitness 27% Retail 17% Restaurants 9% Other 5% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.6 (74) 55.41% of 74 reviewers that rated this feature as important or highly important With this capability, you can view schedules, receive shift notifications, and clock in or out from any mobile device. Reviewers appreciate the convenience of accessing schedules anywhere and say it’s easy to use on both iPhone and Android devices. Employee Scheduling 4.5 (62) 56.45% of 62 reviewers that rated this feature as important or highly important MakeShift offers centralized, easy-to-update scheduling that helps you track shifts, fill vacancies, and see who is working. Users think it’s accurate, user-friendly, and time-saving, with templates and integration with myADP frequently mentioned as valuable aspects. Payroll Management 4.3 (40) 37.50% of 40 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Calendar Management 4.5 (36) 55.56% of 36 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Real-time Scheduling 4.7 (34) 52.94% of 34 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made Schedule Distribution 4.5 (34) 58.82% of 34 reviewers that rated this feature as important or highly important Assign and distribute work schedules to individual employees or teams within an organization MakeShift 71 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Manage the process of evaluating documents or requests submitted for approval Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Track billable hours and/or non-billable expenses for work performed Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Track employees' arrival and departure timings for payroll purposes Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Easily track all contractor information in one centralised location Import and export data to and from software applications Assemble applications and processes by dragging over and arranging pre-built components Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Online portal where employees can access and track their own information MakeShift offers centralized, easy-to-update scheduling that helps you track shifts, fill vacancies, and see who is working. Users think it’s accurate, user-friendly, and time-saving, with templates and integration with myADP frequently mentioned as valuable aspects. Track and measure time worked for employees Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Public or private sharing of digital files such as documents, audio/video, images, and more Form predictions based on past and present data/trends Calculate labor costs associated with employing a workforce, including wages, salaries, benefits Predict labor requirements based on past and present data/trends Manage the attendance, schedule, and payroll of the labor workforce Manage and track employee attendance Communicate via cell phone, text, or e-mail messages in real-time to fill gaps and ensure proper coverage. With this capability, you can view schedules, receive shift notifications, and clock in or out from any mobile device. Reviewers appreciate the convenience of accessing schedules anywhere and say it’s easy to use on both iPhone and Android devices. Notifications via mobile devices Access the system via a mobile application Manage and support multiple locations Ability to handle several projects simultaneously Track and organize online shifts Track/log the amount of time employees worked per job using a timer Track employee and task times using internet connection Manage and record overtime hours for hourly employees Manage employee salary processes, data, taxes, and records administration efficiently Track and organize physician schedules and pertinent information Measure time to completion or hours worked for projects Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made View and track pertinent metrics to find patterns and gain insights from data Assign available resources to various projects and tasks Assign and distribute work schedules to individual employees or teams within an organization Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Facilitate the scheduling and coordination of employee shifts Schedule shifts via online calendars and available employees Managing and trading shift details between employees Allow users to access multiple services after entering their login credentials once Track employee skills, competencies, training & qualifications Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Request, track, and manage time off requests and vacation time Get Advice We can help you find the software with the features you need. Features 4.4 (120) 4.4 Based on 120 reviews ## Pricing Value for money 4.4 (77) Free Trial [View pricing plan details](https://www.capterra.com/p/146099/MakeShift/pricing/) Core $3.75 Per User,Per Month It includes: - Basic Scheduling - Availability Management - Basic Labor Budgeting - Rules Engine - Team Communication - Employee Self Service - Shift Swapping - Standard reports & dashboard Value for money 4.4 (77) 4.4 Based on 77 reviews ## Integrations [ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[ Payment Evolution](https://www.capterra.com/p/151517/PaymentEvolution-Payroll/)[ Jonas Club Management](https://www.capterra.com/p/124932/Jonas-Club-Management/)[ VectorVMS](https://www.capterra.com/p/183842/VectorVMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (90) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (90) 4.5 Based on 90 reviews ## User reviews Overall rating 4.5 Based on 120 reviews Filter by rating 5(76) 4(32) 3(10) 2(1) 1(1) Mentioned topic Sorted by most recent EW Emily W. HR Manager Hospitality ### "Great Scheduling Software!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 17, 2026 Overall, MakeShift has been a reliable and efficient scheduling solution for our restaurant operations. Great scheduling tool for restaurants. Easy to use, saves time on staff scheduling, and makes shift swaps and time-off requests much easier to manage. Pros We use MakeShift in our restaurant to manage staff schedules, shift swaps, and time-off requests. The platform is easy for both managers and employees to use, and the mobile app makes it simple for staff to check schedules and receive updates. It has significantly reduced scheduling conflicts and the time spent creating weekly rosters. Cons I enjoyed everything about the program and its ability for employees to manage availability and request shift changes directly through the app has improved communication across the team Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Brazola M. Server Food & Beverages ### "Overall Satisfactory " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 30, 2025 Pros I like the MakeShift app because I can view my schedule, request time off, and set my availability from my phone. Cons Cons with the MakeShift app were the technical issues my manager would sometimes say were occurring. Sometimes it felt like a problem every other week. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Chitranzan C. Youth Support Worker Child Day Care Services ### "Effective tool to manage schedule" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2025 I love using makeshift. It easily manages my time effectively. Pros I get notifications whenever there is a change in my schedule. I get my upcoming shifts, notifications and available shifts directly on Dashboard. Much easier to understand the everything especially weekly summary directly from Dashboard. Cons You can’t add your availability by choosing multiple dates at the same time. You have to manually select every date to add your availability as a shift worker. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FS Farid S. Senior associate Information Technology and Services ### "Make shift review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2025 Pros Employees can see their shifts in real-time, request changes, and get notifications. Cons Some users might find the reporting and scheduling options less flexible compared to competitors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Lisa M. Accounting assist Accounting ### "My overall experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 23, 2025 My overall experience using Makeshift has been fantastic Pros MakeShift Has Been a great Employee Scheduling and Tracking Tool. For proper employee tracking and scheduling, Cons I like the least with their unlimited Advanced Features for customized schedule Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IL Ilana L. Artistic Director Entertainment ### "MakeShift Makes Scheduling Fairly Easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 15, 2024 It's been positive. After I learned where the functions I was looking for were hiding, it was pretty user friendly. Pros I like that you are able to see, at a glance, who is available for each shift during a week. Cons This wasn't a very intuitive program. I had to be showed twice how to navigate through it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Manon S. Associate software engineer Computer Software ### "Optimizing Workforce Scheduling" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 24, 2024 Pros Adjusting shifts on the fly was a breeze, ensuring we were always properly staffed. Cons Its limited reporting features. I often found it difficult to generate detailed reports on staff performance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Chrisarn M. Marketing Officer Marketing and Advertising ### "MakeShift Has Been a Powerful Tool that Makes Scheduling Processes Efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2024 Pros With MakeShift, we are able to conduct employee scheduling efficiently. MakeShift has been so reliable to use. Cons MakeShift is so amazing. I have nos issues with MakeShift. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Rubani K. Research Manager Research ### "I Like the Effectiveness of MakeShift: It Is Highly Reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2024 Pros MakeShift has been a powerful that has been making employee scheduling super effective. MakeShift has been so reliable. Cons MakeShift is flawless. I like the reliability of MakeShift. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CA Clinton A. Human Resource Manager Machinery ### "MakeShift Has Been an Exceptional Employee Scheduling and Tracking Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2024 Pros For proper employee tracking and scheduling, MakeShift is the most reliable software to consider. MakeShift has been reliable and easy to use. Cons MakeShift meets our needs. We have zero complains about MakeShift. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/146099/MakeShift/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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