--- title: "MakeShift Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MakeShift Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more." source_url: "https://www.capterra.com/p/146099/MakeShift/" page_type: "product" language: "en" --- # MakeShift Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MakeShift ## What is MakeShift? MakeShift is the go-to employee scheduling solution for companies looking to save time, offer flexibility, increase engagement and drive growth. It lets you build schedules faster, track time & attendance more accurately and communicate with employees in real-time. Customers enjoy fewer unfilled shifts, more time to focus on strategy, better work-life balance, happier employees and a healthier bottom line. ## What is MakeShift used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/) Top alternative Featured Overall rating Based on 120 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 2% Starting price $3.75 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MakeShift?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.makeshift.ca&name=MakeShift) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MakeShift 4.5 (120) VS. [4.6 (5,304)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $3.75 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (120) Ease Of Use 4.7 (5,304) Value For Money 4.4 (77) Value For Money 4.5 (5,063) Customer Service 4.5 (90) Customer Service 4.6 (5,077) ## MakeShift alternatives [4.5 (1,299)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.9 (283)](https://www.capterra.com/p/172778/Nowsta/reviews/) Starting price $18000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,151)](https://www.capterra.com/p/153076/Homebase/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (6,079)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146099/MakeShift/alternatives/) ## FAQs about MakeShift Overview ### What problems does MakeShift solve? MakeShift solves slow, error-prone employee scheduling, scattered shift communication, and confusion around availability, time-off requests, trades, and open shifts. Managers in retail, restaurants, hospitals, hospitality, and multi-site operations use it to publish real-time schedules, fill gaps faster, track attendance, and reduce phone calls, paper schedules, and payroll guesswork. Answer based on 99 reviews Overview ### Which roles and teams benefit most from MakeShift? MakeShift is most used by store managers, supervisors, and operations leaders who need to build schedules, manage shift coverage, and control labor costs. Frontline service and care teams, including retail staff, call center agents, servers, and nurses, rely on it for shift visibility, availability updates, and smoother staffing coordination. Answer based on 119 reviews Overview ### What company size and industries is MakeShift built for? MakeShift is built mainly for small businesses, which make up 42% of reviewers, and for hospital and health care organizations at 24%. It also serves enterprise and midsize companies equally at 29% each, with strong use in retail at 18% and health, wellness, and fitness at 15%. Answer based on 120 reviews Features and Usability ### What are the key features of MakeShift? MakeShift includes core workforce scheduling features like employee scheduling, shift management, schedule templates, availability management, and time-off requests. Differentiating features include mobile access for viewing schedules and picking up shifts, shift swapping, clock in/out, real-time updates, and integrations with ADP and other payroll systems. Answer based on 69 reviews Pricing ### How much does it cost and what fees or limitations are included? MakeShift starts at $3.75 per user per month for the Core plan, and a free trial is available. Core includes employee self service, standard reports and dashboard, availability management, basic labor budgeting, basic scheduling, rules engine, shift swapping, and team communication. Answer based on 2 reviews Integrations ### Which third-party tools and platforms does MakeShift integrate with? MakeShift integrates with ADP Workforce Now for payroll, timecards, and schedule syncing, and connects to BambooHR, Jonas Club Management, Payment Evolution, QuickBooks Time, SAP SuccessFactors HCM, and VectorVMS. Reviewer mentions most consistently confirm ADP Workforce Now as the primary integration used in day-to-day scheduling and payroll workflows. Answer based on 19 reviews Getting Started and Support ### What training and onboarding options does MakeShift offer? MakeShift provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover structured product topics, documentation offers written reference material, and videos provide visual step-by-step guidance. Answer based on 1 reviews Getting Started and Support ### What customer support options does MakeShift offer? MakeShift offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe support as helpful, responsive, and prompt, especially when fixing setup issues or guiding implementation. A few mention occasional delays or complications during onboarding and integrations, but overall support experience is positive. Answer based on 7 reviews Shift management ### How well does MakeShift handle shift management? MakeShift handles day-to-day shift scheduling well, especially for viewing schedules, swapping shifts, and filling open coverage quickly. Managers and frontline staff like the clear weekly visibility, templates, and mobile access, though some users find editing, deleting, posting shifts on phones, and admin oversight more time-consuming than expected. Answer based on 32 reviews ## Who uses MakeShift? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 9,965 Employee Scheduling reviews Capterra data shows that buyers of employee scheduling software rank the following features as their top priorities: - **Timesheet Management** (**51%** of reviewers rated this feature as critical) - **Employee Management** (**42%**) - **Mobile Access** (**52%**) MakeShift supports all three of the features reviewers value most: **Timesheet Management**, **Employee Management**, and **Mobile Access**. Together, these capabilities help businesses track hours accurately, manage staff information and schedules more effectively, and give teams easy access to scheduling tools from anywhere. Timesheet Management 4.4 (34) 38.24% of 34 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task Employee Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Mobile Access 4.6 (75) 56.00% of 75 reviewers that rated this feature as important or highly important With this capability, you can view schedules, receive instant notifications, and request shifts directly from your phone. Reviewers appreciate the convenience, easy access from any device, and the ability to stay updated anywhere, especially for on-the-go staff. Schedule Distribution 4.5 (35) 60.00% of 35 reviewers that rated this feature as important or highly important Assign and distribute work schedules to individual employees or teams within an organization Online Time Clock 4.2 (33) 39.39% of 33 reviewers that rated this feature as important or highly important Track/log the amount of time employees worked per job using a timer Employee Scheduling 4.5 (62) 56.45% of 62 reviewers that rated this feature as important or highly important MakeShift offers centralized, accurate scheduling that helps you track shifts, fill vacancies, and update schedules quickly. Users think it is easy to read, saves time, integrates with myADP, and provides templates, though some mention challenges with availability approval. MakeShift 71 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contractor Database: Easily track all contractor information in one centralised location - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Employee Scheduling: MakeShift offers centralized, accurate scheduling that helps you track shifts, fill vacancies, and update schedules quickly. Users think it is easy to read, saves time, integrates with myADP, and provides templates, though some mention challenges with availability approval. - Employee Time Tracking: Track and measure time worked for employees - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Forecasting: Form predictions based on past and present data/trends - Labor Cost Calculator: Calculate labor costs associated with employing a workforce, including wages, salaries, benefits - Labor Forecasting: Predict labor requirements based on past and present data/trends - Labor Management: Manage the attendance, schedule, and payroll of the labor workforce - Leave Tracking: Manage and track employee attendance - Messaging/Shift Dispatching: Communicate via cell phone, text, or e-mail messages in real-time to fill gaps and ensure proper coverage. - Mobile Access: With this capability, you can view schedules, receive instant notifications, and request shifts directly from your phone. Reviewers appreciate the convenience, easy access from any device, and the ability to stay updated anywhere, especially for on-the-go staff. - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Multiple Projects: Ability to handle several projects simultaneously - Online Scheduling: Track and organize online shifts - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Online Time Tracking: Track employee and task times using internet connection - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Physician Management: Track and organize physician schedules and pertinent information - Project Time Tracking: Measure time to completion or hours worked for projects - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Allocation: Assign available resources to various projects and tasks - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Scheduling: Schedule shifts via online calendars and available employees - Shift Swapping: Managing and trading shift details between employees - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Tracking: Track employee skills, competencies, training & qualifications - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time --- Get Advice We can help you find the software with the features you need. Features 4.4 (120) 4.4 Based on 120 reviews ## Pricing Value for money 4.4 (77) Free Trial [View pricing plan details](https://www.capterra.com/p/146099/MakeShift/pricing/) Core $3.75 Per User,Per Month It includes: - Basic Scheduling - Availability Management - Basic Labor Budgeting - Rules Engine - Team Communication - Employee Self Service - Shift Swapping - Standard reports & dashboard Advanced Custom Quote Available It includes: - Advanced Scheduling - Self Scheduling - Critical Call Outs - Advanced Permissions - SmartSupport AI Elite Custom Quote Available It includes: - API Access - Scalability - Customization Value for money 4.4 (77) 4.4 Based on 77 reviews ## Integrations [ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[ Payment Evolution](https://www.capterra.com/p/151517/PaymentEvolution-Payroll/)[ Jonas Club Management](https://www.capterra.com/p/124932/Jonas-Club-Management/)[ VectorVMS](https://www.capterra.com/p/183842/VectorVMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (90) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (90) 4.5 Based on 90 reviews ## User reviews Overall rating 4.5 Based on 120 reviews Filter by rating 5(76) 4(32) 3(10) 2(1) 1(1) Mentioned topic Sorted by most recent EW Emily W. HR Manager Hospitality ### "Great Scheduling Software!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 17, 2026 Overall, MakeShift has been a reliable and efficient scheduling solution for our restaurant operations. Great scheduling tool for restaurants. Easy to use, saves time on staff scheduling, and makes shift swaps and time-off requests much easier to manage. Pros We use MakeShift in our restaurant to manage staff schedules, shift swaps, and time-off requests. The platform is easy for both managers and employees to use, and the mobile app makes it simple for staff to check schedules and receive updates. It has significantly reduced scheduling conflicts and the time spent creating weekly rosters. Cons I enjoyed everything about the program and its ability for employees to manage availability and request shift changes directly through the app has improved communication across the team Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Brazola M. Server Food & Beverages ### "Overall Satisfactory " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 30, 2025 Pros I like the MakeShift app because I can view my schedule, request time off, and set my availability from my phone. Cons Cons with the MakeShift app were the technical issues my manager would sometimes say were occurring. Sometimes it felt like a problem every other week. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Chitranzan C. Youth Support Worker Child Day Care Services ### "Effective tool to manage schedule" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2025 I love using makeshift. It easily manages my time effectively. Pros I get notifications whenever there is a change in my schedule. I get my upcoming shifts, notifications and available shifts directly on Dashboard. Much easier to understand the everything especially weekly summary directly from Dashboard. Cons You can’t add your availability by choosing multiple dates at the same time. You have to manually select every date to add your availability as a shift worker. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FS Farid S. Senior associate Information Technology and Services ### "Make shift review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2025 Pros Employees can see their shifts in real-time, request changes, and get notifications. Cons Some users might find the reporting and scheduling options less flexible compared to competitors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Lisa M. Accounting assist Accounting ### "My overall experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 23, 2025 My overall experience using Makeshift has been fantastic Pros MakeShift Has Been a great Employee Scheduling and Tracking Tool. For proper employee tracking and scheduling, Cons I like the least with their unlimited Advanced Features for customized schedule Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IL Ilana L. Artistic Director Entertainment ### "MakeShift Makes Scheduling Fairly Easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 15, 2024 It's been positive. After I learned where the functions I was looking for were hiding, it was pretty user friendly. Pros I like that you are able to see, at a glance, who is available for each shift during a week. Cons This wasn't a very intuitive program. I had to be showed twice how to navigate through it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Manon S. Associate software engineer Computer Software ### "Optimizing Workforce Scheduling" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 24, 2024 Pros Adjusting shifts on the fly was a breeze, ensuring we were always properly staffed. Cons Its limited reporting features. I often found it difficult to generate detailed reports on staff performance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Chrisarn M. Marketing Officer Marketing and Advertising ### "MakeShift Has Been a Powerful Tool that Makes Scheduling Processes Efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2024 Pros With MakeShift, we are able to conduct employee scheduling efficiently. MakeShift has been so reliable to use. Cons MakeShift is so amazing. I have nos issues with MakeShift. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Rubani K. Research Manager Research ### "I Like the Effectiveness of MakeShift: It Is Highly Reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2024 Pros MakeShift has been a powerful that has been making employee scheduling super effective. MakeShift has been so reliable. Cons MakeShift is flawless. I like the reliability of MakeShift. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CA Clinton A. Human Resource Manager Machinery ### "MakeShift Has Been an Exceptional Employee Scheduling and Tracking Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2024 Pros For proper employee tracking and scheduling, MakeShift is the most reliable software to consider. MakeShift has been reliable and easy to use. Cons MakeShift meets our needs. We have zero complains about MakeShift. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/146099/MakeShift/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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