# Page 3 | MakeShift Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is MakeShift the right Employee Scheduling solution for you? Explore 119 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146099/MakeShift/reviews

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MakeShift

4.5 (119)

[View alternatives](https://www.capterra.com/p/146099/MakeShift/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of MakeShift

## Showing most helpful reviews

Showing 51-75 of 119 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AZ

Alexander Z.  
Supervisor  
Individual & Family Services  
Used the software for: 2+ years

### "MakeShift Review"

September 13, 2022

3.0

Good to very good

Pros

Straight forward and easy to use. Gives employee and position tabs.

Cons

Did not let me post available shifts too close to start time

Review Source

Response from MakeShift

September 21, 2022

Thank you for your review and feedback Alexander!

RM

Rhon M.  
Mha  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Difficult communication for overtime"

September 13, 2022

3.0

Overall good, except with above

Pros

It's easy to see what shifts are open and who's working them

Cons

When you bid on a shift, you should be able to leave a note with it if there's a special circumstance like only available partial shift or if it would be overtime. This inability is beyond annoying when you have to email a scheduler first before bidding in special circumstances

Review Source

Response from MakeShift

September 21, 2022

Hi Rhon, thank you for your feedback. We will be sure to pass along your comments to our product team for future enhancements to our product! If you have any other comments, please feel free to reach out to support@makeshift.ca.

jP

justin P.  
relief manager  
Hospital & Health Care  
Used the software for: 2+ years

### "really enjoy makeshift"

October 28, 2021

4.0

I've had so many benefits from it. You can really monitor what's going on. with the casual staff it holds them accountable which is amazing

Pros

changed how we schedule - so much easier to schedule people

Cons

it's not really on makeshift, but the buy in from staff could use some help. Too many supervisors and staff still just make arrangements without using the app.

Review Source

CF

Carletta F.  
Psw  
Hospital & Health Care  
Used the software for: 2+ years

### "Makeshift"

September 9, 2022

4.0

Pros

The scheduling is very handy it lets you see when you're working and when your days off our vacation time it's very handy

Cons

Sometimes locks you out and can't sign in

Review Source

Response from MakeShift

September 21, 2022

Thank you for your review Carletta! If you have difficulties logging in, please feel free to support@makeshift.ca and we would be happy to help resolve any issues!

bF

bev F.  
nursing  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "makeshift review"

September 13, 2022

5.0

Pros

the conveinence and its easy to read with color coding

Cons

lack of high lighting the current day it kind of blends with the other days

Review Source

Response from MakeShift

September 21, 2022

Hi Bev, thank you for letting us know about the current day highlight! We will let our product team know that you are having difficulties seeing it!

mD

meghan D.  
HCA  
Hospital & Health Care  
Used the software for: 1-2 years

### "opinion of make shift "

September 10, 2022

5.0

so far my overall experience is positive. I have never had any issues in the sense of conflict between picking up shifts, cancelled shifts or last minute call outs.

Pros

I like the ease and convenience of this app. It allows me to see my schedule and pick up shifts from my phone at any moment of the day.

Cons

It would be helpful if there was a way to communicate easier within the app.

Review Source

Response from MakeShift

September 21, 2022

Hi Meghan, thank you so much for your review!

pL

pat L.  
owner  
Sports  
Used the software for: 2+ years

### "BC Bounce"

October 15, 2021

5.0

like taht i can see who is logged in and on time from a distance

Pros

makes it easier to schedule and monitor the employees as they enter the building for work

Cons

sometimes hard for the employees to log into the app as they enter building - mostly a phone issue with them

Review Source

Response from MakeShift

October 22, 2021

Thank you so much for your review Pat! We appreciate your partnership with MakeShift!

DA

Diana A.  
Trusted Advisor  
Computer Hardware  
Used the software for: 1-2 years

### "MakeShift scheduling "

September 14, 2022

5.0

Pros

Ease of use and instant updates on scheduling changes

Cons

No mobile widget for month or weekly schedule

Review Source

Response from MakeShift

September 21, 2022

Thank you for your review Diana! We will pass along your feedback to our product team for future enhancements!

TO

Tiffany O.  
Admin Support  
Hospital & Health Care  
Used the software for: 2+ years

### "Overall Good App"

September 8, 2022

5.0

It's been great

Pros

Ease of use for even the most un techy staff memebers

Cons

That there is no color coding available for the shift templates.

Review Source

Response from MakeShift

September 21, 2022

Hi Tiffany, thank you for your review!

TR

Tyler R.  
Team Lead  
Wholesale  
Used the software for: 1-2 years

### "Great product"

September 6, 2022

5.0

Pros

Easy to use, very sleek and modern design

Cons

Would be nice to add a feature so coworkers could see when a shift is up for grabs

Review Source

Response from MakeShift

September 21, 2022

Thank you for your review Tyler! We offer the ability for employees to exchange shifts as well as available shifts. If you'd like more information on how to use these features, please check out our support articles at support.makeshift.ca.

oM

olivia M.  
Supervisor  
Airlines/Aviation  
Used the software for: 1-2 years

### "Makeshift review"

October 22, 2021

5.0

I was scared in the beginning but I adept very fast because it is so easy to use

Pros

Easy to use fast service it really great

Cons

I like everything it is easy to use and fast not complited

Reason for choosing MakeShift

N/a

Review Source

Response from MakeShift

November 11, 2021

Hi Olivia! Thank you for your kind review, we are glad to hear you were able to adapt easily!

LJ

Lane J.  
Manager  
Retail  
Used the software for: 2+ years

### "Makeshift review"

October 14, 2021

5.0

Pros

Easy to copy one week to another without having to reenter information

Cons

Changing times is tedious. Unable to do more than one shift at a time

Review Source

Response from MakeShift

October 22, 2021

Thank you for your review Lane! We will pass along your feedback to our product team for future enhancements!

JM

Jessica M.  
Store Manager  
Retail  
Used the software for: 2+ years

### "Easy to Use"

October 14, 2021

5.0

Pros

The ease of creating and maintaining a schedule. Adding shifts is extremely easy

Cons

none at the moment. it functions well and is easy to use

Review Source

Response from MakeShift

October 22, 2021

Hi Jessica, thank you so much for your review! We are glad to hear that MakeShift has been functioning well for you and your business!

DC

Dennis C.  
Manager  
Telecommunications  
Used the software for: 1-2 years

### "Amazing Software"

September 1, 2022

5.0

Pros

This software is easy to set up and use. I use it on a daily basisi to keep track of my employees

Cons

None. I have nothing bad to say about this product

Review Source

Response from MakeShift

September 21, 2022

Thank you so much for your review Dennis! We are so glad to hear that MakeShift has been easy to use for you!

RP

Ryan P.  
Director of Payroll  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Makes Scheduling a Breeze"

September 13, 2022

5.0

Pros

The integration with ADP is a huge upside. Simple to import employees to the correct locations/departments.

Cons

Past and new employees with the same email will delay an import, but it's easily taken care of by our rep.

Review Source

Response from MakeShift

September 21, 2022

Hi Ryan, thank you for your review!

ML

Matt L.  
Manager  
Retail  
Used the software for: 6-12 months

### "Great Product"

November 3, 2021

4.0

I have enjoyed the product, and it is the best software I have used for scheduling to date.

Pros

I like the ease of schedule making and the seamless mobile integration.

Cons

I feel that the availability feature could be changed to reflect suggested or soft requests.

Switched from

[isolved](https://www.capterra.com/p/164417/iSolved/)

Change in ownership.

Review Source

SK

Sheila K.  
HR Director  
Education Management  
Used the software for: 1-2 years

### "Easy to Use"

October 25, 2021

5.0

Pros

MakeShift is super easy to use. It is easy to set up, create schedules and get employee availability. It has been our saving grace as we moved from in-person work to virtual work and training.

Cons

I would like to be able to have more than one time zone per department.

Review Source

Response from MakeShift

November 11, 2021

Hi Sheila, we are so glad to hear that MakeShift has been helpful as you shifted to virtual work. We appreciate your feedback!

CM

Chris M.  
Manager  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Great Scheduling Tool"

June 1, 2019

4.0

MakeShift has provided a powerful scheduling system that allows both employees and management to better understand and manage the schedule. It has created a better employee experience and made a previously time consuming task easier. Though there are a few issues and features that could be expanded, this is overall a great resource.

Pros

MakeShift is an easy to use scheduling tool that can stand alone or integrate with ADP/Bamboo HR to import existing employees. We like the ease of viewing and modifying the employee schedules in the system. Employees have an easy way to mark when they are available, and the shift trade system works well. The ability to create rotations that repeat for a length of time has been a huge time saver for us. It's also nice to be alerted when an employee will go into overtime before the shift occurs.

Cons

There are a few features, such as viewing who you are working with, that are only available for employees on the mobile app and not the web interface. The software also does not give an option to subtract exempt employees hours from the budget tracker. It would also be helpful to see expanded fatigue rules to state that an employee can't work before or after a certain time.

Review Source

AR

Anna R.  
Hygienist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great"

September 6, 2022

5.0

I love it!

Pros

It is very convenient to use and User friendly. I would recommend it to others!

Cons

Nothing that I dislike about it! All features are amazing

Review Source

Response from MakeShift

September 21, 2022

Hi Anna, thank you for your great review! We are glad to hear you love MakeShift!

AG

Annetta G.  
Store Manager  
Retail  
Used the software for: Less than 6 months

### "Great scheduling software!"

October 19, 2021

5.0

Pros

MakeShift makes it easy to schedule and track my employees attendance. The app makes the most up-to-date schedule available to all employees as soon as any changes are made.

Cons

Very easy to use and integration with ADP Workforce Now is seamless.

Switched from

[Workforce Manager](https://www.capterra.com/p/146403/Workforce-Manager/)

I joined the corporate offices from a franchise and started using the software that they use.

Review Source

Response from MakeShift

October 22, 2021

Thank you for your review Annetta! We are so glad to hear that you are finding value in MakeShift and utilizing our integration with ADP Workforce Now.

DW

Dane W.  
Store Manager  
Real Estate  
Used the software for: 1-2 years

### "Makeshift makes my job super easy"

September 1, 2022

5.0

Pros

Super easy to navigate, very user friendly.

Cons

I don’t have anything I dislike about this software

Review Source

Response from MakeShift

September 21, 2022

Thank you for your review Dane!

JF

Justin F.  
Store Manager  
Entertainment  
Used the software for: 1-2 years

### "Great"

October 14, 2021

4.0

Great!

Pros

It’s easy to use and never has too many issues

Cons

Sometimes it can be tricky on a phone or iPad

Review Source

Response from MakeShift

October 22, 2021

Hi Justin, thank you for your review!

AK

April K.  
General manager  
Retail  
Used the software for: 1-2 years

### "Aprils makeshift review"

September 1, 2022

4.0

Pros

Makes it easy to build schedules fast, I wish there was a way to label shifts as far as open mid close

Cons

Labeling shifts as well as being able to see schedules on a monthly time frame to help with rotation of weekends

Review Source

Response from MakeShift

September 21, 2022

Hi April, shift templates can be used to label shifts. If you need any assistance with this, please feel free to reach out to support@makeshift.ca! Thank you for your review!

MH

Melissa H.  
HCA  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great for staffing"

September 9, 2022

5.0

Pros

super easy to pick up shifts and sync to my phone.

Cons

Nothing. This app is great. I love using it.

Review Source

Response from MakeShift

September 21, 2022

Thank you so much for your review Melissa!

SB

Seta B.  
Station Supervisor  
Airlines/Aviation  
Used the software for: 1-2 years

### "Makeshift review "

October 14, 2021

5.0

Pros

Easy to use and to understand and convenient on the phones.

Cons

When publishing a schedule I think it should have more options to publish (not only Publish all and publish range).

Review Source

Response from MakeShift

October 22, 2021

Hi Seta, thank you for your feedback! We appreciate your review and will pass along your comments about publishing to our product team!

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