# Page 4 | MakeShift Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is MakeShift the right Employee Scheduling solution for you? Explore 119 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146099/MakeShift/reviews

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MakeShift

4.5 (119)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of MakeShift

## Showing most helpful reviews

Showing 76-100 of 119 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RK

Rajvir K.  
LPN  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy scheduling "

September 7, 2022

5.0

Overall good app

Pros

Easy scheduling , manage shifts and shift swaps

Cons

Need the ability to edit more and add notes

Review Source

Response from MakeShift

September 21, 2022

Thank you for your review Rajvir!

MR

Marianne R.  
Personal Support Worker  
Hospital & Health Care  
Used the software for: 1-2 years

### "Survey Review"

September 11, 2022

5.0

No complain, easy to use esp for an older person like this

Pros

Easy to use. It shows exactly the work schedule and everything about the schedule

Cons

No comment. Its user friendly for me so its perfect to me

Review Source

Response from MakeShift

September 21, 2022

Hi Marianne, thank you for your review! We are so glad to hear that MakeShift is working well for you!

cD

claire D.  
support worker  
Hospital & Health Care  
Used the software for: 2+ years

### "Great for checking schedule"

October 15, 2021

5.0

Pros

great for checking schedule and posting open shifts.

Cons

It is good for scheduling purposes, checking on schedule, posting available shift. Notification is fast. Easy to use.

Review Source

Response from MakeShift

October 22, 2021

Hi Claire, thank you for your review!

VR

Verified Reviewer  
Site Director  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Not my favorite software"

December 19, 2018

3.0

I wish my company had decided on a different scheduling software altogether.

Pros

I like that it has an app so I can work from my phone.

Cons

The features are very tedious and require so many more steps than necessary. I can't easily access my schedule without going through multiple avenues first. I can't delete shifts from the app. There is no "right click" option on the calendar for quick editing of a shift; you have to take the time to open the shift and make the changes, then save it.

Review Source

JH

JoAnne H.  
Door Screener  
Hospital & Health Care  
Used the software for: 6-12 months

### "Makeshift Review"

September 6, 2022

5.0

Excellent

Pros

Ease of Use, very user friendly. Lets me know my shift

Cons

Unable to message through it, would like to be able to message someone specifially sometimes

Review Source

Response from MakeShift

September 21, 2022

Thank you so much for your review and feedback JoAnne!

KP

Karina P.  
Assistant Deli Manager  
Supermarkets  
Used the software for: 6-12 months

### "Makeshift as a department supervisor "

September 9, 2022

4.0

Makeshift is a good program with Relative ease of use.

Pros

Makeshift is an easy way to post schedules and share them with out staff. Syncs nicely with our ADP program

Cons

I may be mistaken but it would be nice if i could enter an employee’s availability and days they are unavailable would automatically show up on the weekly schedule

Review Source

Response from MakeShift

September 21, 2022

Hi Karina, thank you for your review! If you are an administrator on MakeShift, you can enter in employee availability to make scheduling even easier! For more information, please visit support.makeshift.ca.

AL

Angel L.  
BudTender  
Retail  
Used the software for: 6-12 months

### "Great app"

September 2, 2022

5.0

Pros

Easy to use, understandable, I like it a lot

Cons

Nothing I can think of to be honest. It's a good app

Review Source

Response from MakeShift

September 21, 2022

Thank you for your comments Angel!

dM

dana M.  
corporate travel agent  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "ease of use"

September 6, 2022

5.0

see above under pros

Pros

once I got used to it, which was pretty quickly, I was able to access my co-workers schedules with the greatest of ease. I could determine daily schedules when client's were trying to reach them, regular days off, scheduled vacation days, for the week, or future, when planning my own time off. I' able to narrow down departments so I'm not scrolling down alphabetically through everyone's name in the company.

Cons

none that I can think of at this time. It's a very valuable product with ease of use.

Review Source

Response from MakeShift

September 21, 2022

Hi Dana, we are glad to hear you are finding value in MakeShift! Thank you for your review!

YH

Yukari H.  
HCA  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "User friendly"

September 1, 2022

5.0

Pros

easy to use and to see the attendance. The colours of this software are catchy to the eye. Convenient to interact with management, post comments, and so on

Cons

Little bit more flexibility for texting for individual workers.

Review Source

Response from MakeShift

September 21, 2022

Thank you for your review Yukari! We appreciate your feedback!

CJ

Coreen J.  
Lead Assistant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Make Shift mobile app"

September 7, 2022

5.0

Pros

easy to use the mobile app. the website is also easy to use

Cons

not all functions are available thru mobile app

Review Source

Response from MakeShift

September 21, 2022

Hi Coreen, thank you so much for your review!

RK

Ryan K.  
Regional General Manager  
Hospitality  
Used the software for: Less than 6 months

### "Controls are needed"

October 14, 2021

2.0

Poor. I reached out to get clarity on the issues we were having with availabilities and the response was a generic "we're always looking to improve" with no real action.

Pros

The prospect of being integrated with ADP

Cons

The inability to control employee availability changes. This is an integral piece to building a schedule for our business, and the fact that employees could change their availabilities in the middle of schedule creation makes MakeShift a no-go for us.

Review Source

Response from MakeShift

October 22, 2021

Hi Ryan, thank you for providing your honest feedback. We're sorry to hear we have not met your expectation regarding employee availability. I will pass along your comments to our product team for future consideration!

RD

Rana D.  
RN  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Rana's opinion"

September 1, 2022

4.0

i can see all my shifts at once; very handy; speeds up my work

Pros

very concise, allows many to see calendar and messages in the same time; all in one place

Cons

no ability to communicate back or request partial shift; not all past shifts are there

Review Source

Response from MakeShift

September 21, 2022

Hi Rana, thank you for your feedback and review!

YA

Yvette A.  
assistant general manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "make shift review"

September 6, 2022

5.0

great

Pros

very easy to use and navigate throughout the app

Cons

no complaints im satisfied with make shift

Review Source

Response from MakeShift

September 21, 2022

Hi Yvette, thank you for your review!

MM

Matt M.  
Store Manager  
Retail  
Used the software for: 2+ years

### "Matt McKibben Store Manager"

September 1, 2022

5.0

Pros

The software is easy to use to create schedules and see on my mobile device who is working each day.

Cons

It is not easy to schedule split shifts when needed or account for special needs, such as physical inventory.

Review Source

Response from MakeShift

September 21, 2022

Hi Matt, we appreciate your review! We will take your feedback and comments to our product team!

KL

Kevin L.  
Regional Director  
Retail  
Used the software for: 1-2 years

### "Great for Employee Scheduling"

October 26, 2021

5.0

Again, Employee Scheduling and Payroll Management are the two key areas I utilize.

Pros

MakeShift without a doubt makes employee scheduling and payroll management a breeze.

Cons

I am not a daily user and don't use all of the functions available so at this point I don't have any issues with MakeShift.

Review Source

Response from MakeShift

November 11, 2021

Hi Kevin, thank you for your review!

CC

Chris C.  
Store Manager  
Retail  
Used the software for: 1-2 years

### "makeshift"

September 6, 2022

5.0

Pros

This program is very easy to use and works as it should

Cons

It does not happen often but quite inconvenient if it goes down

Reason for choosing MakeShift

corporate office purchase

Review Source

Response from MakeShift

September 21, 2022

Thank you for your review Chris!

TR

Tamara R.  
Residential Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Still figuring this out"

September 13, 2022

4.0

Pros

The mobile app is very convenient, shifts are easy to assign.

Cons

It seems as if Employees cannot put their own shifts to be covered out to people looking for hours, the fact that it has to be done by someone else takes time

Review Source

Response from MakeShift

September 21, 2022

Thank you for your review Tamara! We have the option to allow employees to trade shifts with their coworkers. If you'd like more information, please visit support.makeshift.ca!

gN

gary N.  
manager  
Retail  
Used the software for: 6-12 months

### "makeshift review"

October 14, 2021

4.0

overall it's an 8 out of 10

Pros

pretty easy to use; lots of memory work to accomplish everything

Cons

the memory work involved to accomplish everything

Review Source

Response from MakeShift

October 22, 2021

Hi Gary, thank you for your feedback and review! Please drop us a note at support@makeshift.ca and we would be happy to work with you to see if we can help with some tips and tricks!

AR

Ann R.  
Unit manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Good"

September 6, 2022

5.0

Great

Pros

Easy to use user friendly no issues no complaints

Cons

Non thing no issues great to use user friendly

Review Source

Response from MakeShift

September 21, 2022

Hi Ann, thank you for your review!

MB

Melissa B.  
Manager  
Retail  
Used the software for: 6-12 months

### "Try it out"

October 14, 2021

5.0

I can keep track of hours and make sure over time is accounted for.

Pros

The product is easy to use and not to complicated when it comes to scheduling.

Cons

Login from ADP is inconvenient and time consuming

Review Source

Response from MakeShift

October 22, 2021

Hi Melissa, thank you for your feedback! We also offer the option to sign in directly using your own MakeShift credentials. If you'd like some assistance in setting this up, please reach out to us at support@makeshift.ca.

NR

Neeraj R.  
Health care aide  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Make shift software "

September 2, 2022

5.0

Very good awesome software I really like it to use

Pros

I really like to see my shifts ,I really like to pick k up shifts

Cons

I really like to see use this software to see my co worker who is working with me

Review Source

Response from MakeShift

September 21, 2022

Hi Neeraj, thank you for your review!

MI

Maggie I.  
Manager  
Restaurants  
Used the software for: 6-12 months

### "JMP Review"

September 6, 2022

4.0

Pros

The integration process with our payroll software was very easy as is loading employees into the system. The overall functionality of the program works great and makes scheduling and posting updates efficient.

Cons

There have been a few minimal features that have not been available or that could be convenient in use but overall nothing that hinders the use of the software.

Reason for choosing MakeShift

Ease of integration, price point, and overall features.

Review Source

Response from MakeShift

September 21, 2022

Hi Maggie, thank you for your review! If you have any further comments or feedback to help us improve, please feel free to reach out at support@makeshift.ca!

MB

Mercy B.  
Call Center Agent  
Consumer Services  
Used the software for: 6-12 months

### "Easy"

September 6, 2022

5.0

Pros

Easy to use. would keep track on scheduling days & unpaid times off.

Cons

cancels requested time off really quick. so I would have to ask my manager to approved my days off

Review Source

Response from MakeShift

September 21, 2022

Hi Mercy, thank you for your review and feedback!

AC

Aicha C.  
Customer service agent  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Great tool to use "

September 1, 2022

5.0

Overall, I had a great experience so far

Pros

The product is easy to use, but needs some improvement the app is sometimes confusing to use

Review Source

Response from MakeShift

September 21, 2022

Hi Aicha, thank you for your feedback! Please feel free to reach out to support@makeshift.ca with any additional comments so that we can improve our product!

MR

Morgan R.  
Graduate Nurse  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Review for nursing "

September 6, 2022

5.0

Pros

easy to use and not glitchy, nice colours, useful communication with peers and co-workers and management

Cons

I liked the product. i have not used the product long enough to provide any cons

Review Source

Response from MakeShift

September 21, 2022

Thank you for your review Morgan!

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