# SaneBox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SaneBox the right Email Management solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146115/SaneBox/reviews --- SaneBox 4.8 (70) [View alternatives](https://www.capterra.com/p/146115/SaneBox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SaneBox Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews KP Kathryn P FacultyEducation Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “The daily email helps me establish good email habits, without spending half my day in my inbox.“ November 21, 2022 Kelli D CCOEntertainment, 2 - 10 employeesUsed the software for: Less than 6 months. “Sanebox is not cheap, considering if I were patient and diligent, I could probably set up the same systems with Gmail folders. But I know I'm not patient and diligent.“ January 17, 2024 rf rachel f Film DirectorEntertainment, Self-employedUsed the software for: More than 2 years. “I only use two email funtions, Sane Later and Black Hole but these save me much time every day.“ December 8, 2022 JG Josh G Co-FounderInternet, 11 - 50 employeesUsed the software for: More than 2 years. “The only issue is the software can be a little heavy handed, pushing most emails into my SaneBox, but I check it regularly enough to solve this now.“ November 26, 2022 LL Linda L Agriculture Environmental Services, 11 - 50 employeesUsed the software for: More than 2 years. “The program offers everything we need the price is excellent but the customer service keeps us here.“ December 8, 2022 JK Jason K CEOEntertainment, 11 - 50 employeesUsed the software for: I used a free trial. “The worst attempt at an email helper ever invented.“ July 20, 2023 MM Mona M OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “Sanebox helps me focus on the most important emails first and keeps me from getting overwhelmed with all the unimportant emails.“ October 2, 2021 Josh F PresidentDesign, 2 - 10 employeesUsed the software for: More than 2 years. “It's all about getting rid of the sea of spam and newsletters that swamp our emails, and yet being able to send the ones I want to read later to my SaneLater folder. And that lets me focus on actual work. Or play. Or anything else but freakin' email.“ October 14, 2021 ## Showing most helpful reviews Showing 1-25 of 70 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dianna S. Founder Education Management Used the software for: 1-2 years ### "Control the email overwhelm" November 1, 2021 5.0 Above all else customer support is the biggest reason I love Sanebox, especially when this is something that is lacking when dealing with companies online. Pros Spending money to control emails might seem strange especially when you can create rules, but I have found it is great to use sanebox to stop trying create my own. This can be huge, especially if you are using gmail and you've had it for a long time. I can easily tell you that SaneBox saves me so much time because I can take care of my email from within the email box. There are other apps available that are free, but I've found that for the value Sanebox is a much better option! Cons Overall I've found that Sanebox is so helpful that I cannot think of any cons. Switched from [Unroll.me](https://www.capterra.com/p/230199/Unrollme/)[Boomerang for Gmail](https://www.capterra.com/p/174835/Boomerang/) Support and value are the best reason I switched to Sanebox and the reason I stay. When money is tight, even if I consider cancelling, it is my loyalty to the company that encourages me to stay with them. Review Source Phil B. Entrepreneur Computer Software Used the software for: 2+ years ### "Save Your Sanity with SaneBox." October 25, 2021 5.0 On my busy days, SaneBox saves me a lot of time by preventing me from being distracted by emails that are not important to me. Those emails go into folders that I can look at when I am not busy. These include emails that I may like to read but are not important enough for me to need to read immediately. Instead of having a full Inbox, mine is kept to a minimum with important messages only. I also use the "reminder" feature often. This allows me to have emails reappear in my Inbox at a date and time chosen by me. Pros SaneBox saves me a load of time by automatically moving unimportant emails out of my way until I am ready to address them. Ads that may interest me are moved into folders that I may review after hours or in my leisure time. My Inbox contains only emails that are important to me. Furthermore, I can drop an email into a folder that will present it back to me on a specific date and time that I desire to deal with it; a "reminder". Cons The software may be improved by allowing for an unlimited number of self-defined folders but it works well as it is. Review Source JK Jason K. CEO Entertainment Used the software for: I used a free trial ### "Total Scam and misleading" July 20, 2023 1.0 The worst attempt at an email helper ever invented. Pros The Cancelation, except they have disallowed it and are holding my emails hostage again. Cons That the trial ended, except it didn't and now they're preying on me. Review Source Response from SaneBox July 24, 2023 We are so sorry that your experience was less than stellar. I would love to alleviate any concerns that you have in your review. We have been helping millions over the years get their email under control. All of these reviews are from real users of SaneBox and can be verified. We offer a 14 day trial to try out all of our features and if they are not to your satisfaction, we offer a simple cancelation process. During your free trial, you are presented with interactive onboarding slides that tell you how to use SaneBox. And then after signup, you receive an email explaining which features you have activated and how to use them. At no point did we present that your emails would be on our site. We make it very clear that your emails never leave your email server. This was presented to you during the onboarding slides, in the welcome email we sent you, in our terms of service, as well as the support person who replied to your email. Josh F. President Design Used the software for: 2+ years ### "Email sanity in a box" October 14, 2021 5.0 It's all about getting rid of the sea of spam and newsletters that swamp our emails, and yet being able to send the ones I want to read later to my SaneLater folder. And that lets me focus on actual work. Or play. Or anything else but freakin' email. Pros I love the way SaneBox sorts my email into convenient, prioritized folders. It keeps me focused on my most important emails, lets me get to Inbox Zero quickly, and makes it easier to get rid of the junk. Cons I don't dislike anything about it except the reporting which I'm sure I could simply turn off (I never use it). There are features that are duplicated by both Gmail (we use Google Workspace, too) and my email client apps (I like Spark at the moment). But there's still plenty of value in SaneBox. Review Source Abimbola K. Customer Support Team Lead Entertainment Used the software for: 1-2 years ### "Sanebox brings sanity to my email." September 17, 2018 5.0 Sanebox has reduced the amount of time I spend checking my emails and thus helped me save valuable productive time. Pros Sanebox has greatly sanitized my mailbox,giving me control over the type of emails I receive.I love the "NoResponse" filter and I use it to bring out emails I send to people,which got no response from them. The "SaneBlackhole" feature is where unwanted newsletters I receive go into, and I have it to thank for how easy it is to scroll through my inbox these days.The weekly reviews I receive from Sanebook which informs me of the number of hours I have saved on Sanebox for the week and the number of emails that ended up in my SaneBlackhole only make me appreciate the enormous job Sanebox is doing for me. Cons I have got reservations about how everytime someone sends me an email for the first time, their email ends up in the Sanelater Folder rather than my inbox. On some occasions ,such emails have ended up being very important emails. Review Source Larry M. Consultant Marketing and Advertising Used the software for: 2+ years ### "Sanebox Literally Keeps Me Sane" November 28, 2022 5.0 Sanebox has kept the email I use nice and clean. I am planning on adding it to my personal email to keep it organized as well. Pros I receive an unbelievable amount of emails from products or services I have purchased. These emails are often not important to me but I still want to be on their email lists.Sanebox allows me to put them into specific folders automatically once I have trained it to do so. I am able to sort alphabetically and quickly scroll through make sure I am not missing anything. Cons I wish I could have additional customized folders to easier keep track of emails with a particular subject. Review Source Chad S. Entrepreneur Food & Beverages Used the software for: 2+ years ### "Love it! Love It! Love It! " November 19, 2021 5.0 I have had my same email address for over 20 years and get 100's of legit messages daily, but the 100+ more junk never show up in my inbox. SaneBox will truly keep you Sane and organized, and its 100% trainable. HIGHLY recommend. Love it! Pros This system especially as you tweak it over the months is a massive time saver. Cons Very little. I love it. I don't use the daily email summary, because I have already handled everything. Review Source Chelsea R. Principal, VP Architecture & Planning Used the software for: 2+ years ### "SaneBox Makes Email Suck Less" October 14, 2021 5.0 Pros SaneBox keeps my inbox clear of clutter, which is tremendously helpful when you get as many emails a day as I do. It is simple, intuitive, easy to train, and it just works. Cons Nothing, I love SaneBox and can't imagine my email world without it. Review Source Kimberly C. Writer/Editor Management Consulting Used the software for: 2+ years ### "SaneBox helps me keep from being overwhelmed by my email" September 28, 2020 5.0 I use SaneBox daily. I couldn't do without it. It saves me hours every week. Pros I get a daily digest with my unimportant emails so I can quickly go through them and delete, archive, or send to my inbox. And they tell me how many hours SaneBox saves me every week - hours! I also LOVE the Pause Inbox feature. Cons I can't think of anything I don't like. I guess if I could add one thing it would be to have options show up ON the email when you open it like Boomerang. Review Source Uzair A. Co-Founder and President Automotive Used the software for: 2+ years ### "fantastic piece of software that just works" March 13, 2018 5.0 If you had the misfortune of signing up for a lot of newsletters then this is the best program for you Pros It just works - I spent maybe 5 minutes training it at the start but it does a really good job considering right out of the box Cons I had this time the software just stopped working for some reason and then my emails were all over the place. Plus the training doesn't always work as intended I have to do it multiple times before it's good to go. Review Source EY Eric Y. Attorney Legal Services Used the software for: Less than 6 months ### "Get Control of Your Inbox" April 22, 2021 5.0 Overall, my experience has been quite positive, other than the customer support issue. Pros I dislike emails, and my inbox is constantly glutted with emails that distract me from my day. I was looking for an inexpensive solution to organize my inbox beyond what the email provider offered. SaneBox has been a godsend, helping to reduce clutter and restore sanity to my inbox. Cons I did require customer support to assist me with one issue, and although support was available, I did not think the particular person was all that helpful. I basically had to figure out the problem on my own, but that could have just been the individual I was working with and not a company-wide issue. Alternatives considered [Boomerang for Gmail](https://www.capterra.com/p/174835/Boomerang/) Reason for choosing SaneBox I actually run both products side-by-side because they work slightly differently. I chose SaneBox primarily because it has a good dashboard interface, does what it says it will do, and is inexpensive. Review Source JJ Jeroen J. Musician (main job: employee at Yamaha) Music Used the software for: 2+ years ### "Very cool email organizer" October 15, 2021 5.0 Overall experience: It saves time and is fun to work with. My work is more efficient. Pros This in fact is a meticulously optimized spam filter, with several additional features, that will sort your email in an optimum way. It actually does save time, inboxes are less full, useless mails are filtered out, and of course it has a learning function. Cons At this moment I do not see any extra features that I'd like implemented. Review Source MM Mona M. Owner Marketing and Advertising Used the software for: 2+ years ### "Sanebox helps bring sanity to your email" October 2, 2021 5.0 Sanebox is a great time saver. Pros Sanebox helps me focus on the most important emails first and keeps me from getting overwhelmed with all the unimportant emails. Cons It can take some time for Sanebox to learn your email patterns, but once it does, it saves you a ton of time. Review Source NR Nicolas R. Administrator Medical Practice Used the software for: 1-2 years ### "Essential" October 2, 2021 5.0 After you set up your folders you don’t need to think about it. It works in the background Pros The Saneblackhole itself is enough to recommend the service! Cons Nothing, perhaps the hardest is deciding how to name/separate your folders? Reason for choosing SaneBox Because Sanebox does not lock me in only one enail service. Review Source CJ Carolyn J. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Love this Product" November 19, 2021 5.0 I am saving hours every week by having SaneBox sort out the unimportant mail for me. Well over 100 pieces of email each day are being taken care of for me by SaneBox. Pros I don't even use all the features, and still I love this product. All my junk and unimportant email goes to a special "Sane\_Later" folder where I can simply delete it all en masse without having to worry about losing anything important. Cons I really have no cons to report. The software does what I need it to do. Review Source MT Mike T. President Marketing and Advertising Used the software for: Less than 6 months ### "Use SaneBox if you want to save lots of time" November 15, 2022 5.0 I love this. The cost is reasonable and I depend on this every day. Also, I like the fact that they let you use it on two accounts. I use mine on my personal email account as well as my business email. Pros It automatically filters the important emails from the unimportant ones. I can go back to the unimportant ones later and see if they are something that needs my attention. Cons I was a little confused setting things up. Also, I used some features at the beginning that I later determined I didn't need. Reason for choosing SaneBox I didn't look at any others. Review Source MF Micaiah F. Co-Founder & President Computer Software Used the software for: 2+ years ### "A-MAZ-ing! Saves me so much time! " July 14, 2017 5.0 Many hours of my life back and way less frustrations with my email. Pros My company is based in San Francisco and I have been using Sanebox for over 5 years now. Before Sanebox it was nearly impossible for me to hit InboxZero. Today, I get there nearly every evening! For the cost of the software, I get back at least an hour per week. There are so many emails that I used to have to archive. Now they get auto-archived and I just focus on the important things. Review Source JG Josh G. Co-Founder Internet Used the software for: 2+ years ### "SaneBox is Great!" November 26, 2022 5.0 Easy to use. Love it. Pros Saves me a ton of personal time. I don't have to unsubscribe from all of the emails I receive. Cons Nothing! The only issue is the software can be a little heavy handed, pushing most emails into my SaneBox, but I check it regularly enough to solve this now. Review Source VR Verified Reviewer William R. Rogers Director of Friends Center and Quaker Studies Higher Education Used the software for: Less than 6 months ### "SaneBox Will Change Your Email Game" April 16, 2019 5.0 I love this app. I recently bought 2 years worth of the service and would recommend it to others. Pros \-Automates some of the most labor-intensive​ aspects of email -Adds many features to email such as snooze, reminders, and "no replies" functions to allow you to stay on top of your game -Great "Inbox Academy" helps you learn great skills for managing lots of email -DoNotDisturb function is awesome for getting away for the weekend, etc. Cons \-Has a little bit of a learning curve to it - the dashboard has a lot of power but could be intimidating if you aren't comfortable with a lot of preferences and tweaks Review Source SE Stefania E. Director and owner Education Management Used the software for: 6-12 months ### "Great aid" October 14, 2021 4.0 Pros it helps filter messages and concentrate on what is really important Cons the archive could be improved and also there should be a section helping you clean the useless emails Review Source John C. Educational/Leadership Consultant Used the software for: I used a free trial ### "Very helpful is prioritizing what to read" June 16, 2018 5.0 Pros I love the filters and the time i have saved by using this software. It keeps my inbox much more better managed. Cons I have to often look through to catch the emails that have slipped through filters. This just comes with time and getting the settings right ... but it is doable. Review Source EK Ed K. Director Information Technology and Services Used the software for: Less than 6 months ### "Getting overwhelmed by your inbox. You need SaneBox !" November 1, 2021 4.0 Pros Its simple to set up and use. Once its up and running it does goes to work without bothering you too much. Saves me a huge amount of time every day Cons No Cons really to speak of. There are lots of features that I don't need but I'm guessing others would find them of benefit. Review Source LB Lee B. Used the software for: ### "Sane Box Rocks" February 6, 2017 5.0 As a small business owner, parent, and active in the community, I get about 200 emails a day after google sorts it and eliminated the promotions. I was missing the important emails more than I'd like to admit. Sane Box cuts it into different files for me. Ones that are important, semi important and ones I dont have to look at. Out of the gate it was over 90% accurate and after a week 99%. I am no longer missing important emails or wasting time on stuff I dont need to. Pros ease of use Review Source SK Steve K. Student Used the software for: Less than 6 months ### "Auto Detector and filters the emails with great accuracy " March 15, 2018 4.0 good learning Pros Incredible features that make email work again. Great customizations. Easy to use. It turns your inbox back into the inbox it was meant to be by weeding out unimportant messages. Cons Service itself generates a few emails, which might feel counter-intuitive Review Source CB Carol B. Owner Accounting Used the software for: Less than 6 months ### "SaneBox...Impressive product!" June 27, 2021 5.0 See "Pros" above. Pros It really does help keep you sane! I was desperate to find a program, no matter the cost, that could control my spam. I started getting about 20+ spam emails a day with awful content, and it was very time consuming to me to check to see if it was something I needed and delete them all. The free spam control I was using fell down on the job, although it was highly rated and recommended. Once I installed SaneBox, all of that went away without me having to do anything. Plus it's been a real time saver to me to be able to tell SaneBox what I want in my Inbox and what I want to put in the SaneLater file to read when I have time. SaneBox has a daily digest for you to look through to train the emails to where ever you want them to go....easy and accurate. If you never want anything from that email address or domain (your choice) again, just drop it in the Black Hole and you'll never be bothered again. I can't say enough good things about this product. And it offered different pay levels, so you only have to pay for what you're going to use. Thank you SaneBox because I was really going crazy before I discovered you! Cons I haven't come across anything I didn't like about how this software installs or operates. Reason for choosing SaneBox As I read about a few, they seemed more complicated to install and use Review Source Similar Products Featured