# Lumus360 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Lumus360 Software - reviews, pricing plans, popular comparisons to other 360 Degree Feedback products and more.

Source: https://www.capterra.com/p/146124/Lumus360

---

# 

 Lumus360 Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Lumus360

## What is Lumus360?

Specialising in ‘everything 360 feedback’ for over 22 years, we’ve had the privilege of building in excess of 1000 customised 360 feedback tools for some of the UK’s leading organisations. With our background in leadership development and a technical team with cutting edge know-how, we’ve developed a reputation for ensuring clients get a ‘high end’ 360 solution that meets their needs, with minimal risk and no hidden costs.

## What is Lumus360 used for?

[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)

Top alternative

Featured

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

£118.52

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Lumus360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.lumus360.co.uk&name=Lumus360)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Lumus360

4.9 (33)

VS.

[4.9 (74)](https://www.capterra.com/p/106417/EchoSpan-360-Degree-Feedback/reviews/)

Starting Price

£118.52

Flat Rate

Starting Price

$6

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (33)

Ease Of Use

4.7 (5,122)

Value For Money

4.9 (32)

Value For Money

4.8 (4,518)

Customer Service

5.0 (33)

Customer Service

5.0 (4,576)

## Lumus360 alternatives

[4.8 (116)](https://www.capterra.com/p/131885/Spidergap/reviews/)

Starting price

$1099.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (156)](https://www.capterra.com/p/154170/Employee-Effectiveness/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)

[4.7 (5,122)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/167264/Vantage-Circle/)

[Hrider](https://www.capterra.com/p/211585/HRider/)

[4.8 (86)](https://www.capterra.com/p/211585/HRider/reviews/)

Starting price

$1.21

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/211585/HRider/)

[View all alternatives](https://www.capterra.com/p/146124/Lumus360/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Surveys & Feedback

4.9 (21)

71.43% of 21 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Progress Tracking

4.5 (20)

70.00% of 20 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Question Library

4.5 (20)

60.00% of 20 reviewers that rated this feature as important or highly important

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Rater Selection

4.7 (19)

57.89% of 19 reviewers that rated this feature as important or highly important

Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal

Anonymous Feedback

4.7 (18)

44.44% of 18 reviewers that rated this feature as important or highly important

Allow reviewers to provide anonymous feedback to encourage honest conversations

Dashboard

4.5 (18)

61.11% of 18 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Lumus360 11 features

Allow reviewers to provide anonymous feedback to encourage honest conversations

Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Organize and manage the accomplishments and development of employees or performance of applications or systems

Reporting on how each user, task or process has advanced since its initiation

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Gauge satisfaction and receive information for improvement and success

Get Advice

We can help you find the software with the features you need.

Features

4.8 (33)

4.8

Based on 33 reviews

## Pricing

Value for money

4.9 (32)

Basic

£118.52

Flat Rate,

Value for money

4.9 (32)

4.9

Based on 32 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (33)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (33)

5.0

Based on 33 reviews

## User reviews

Overall rating

4.9

Based on 33 reviews

Filter by rating

5(31)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RL

Robbie L.

Director

Professional Training & Coaching

### "Effective, flexible and Professional"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2022

A great end to end service with a flexible and professional product that helps my clients and my Business alike

Pros

Its flexibility and how you can use standatd competencies and behaviours or tailor it to specific requirements. Also the quality and look of the reports and how easy they are to understand and interpret

Cons

Nothing specific. It all seems to work well. There are other products out there that have more functionality but this is often not required

Reasons for choosing Lumus360

Price, ease of use and customer service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SN

Simon N.

Learning and Development Specialist

Automotive

### "Love Lumus3560!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 8, 2022

Exceptional! I would recommend in a heartbeat

Pros

The ease in which new projects can be set up, the expertise and partnering available is awesome and the tool itself just works well.

Cons

None.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PH

Peter H.

Organisation Science & Research - and Organisation Resourcing

Management Consulting

### "I've used Lumus360 with a number of clients, and have always had good service and outcomes."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 8, 2022

The team has alway been super responsive.

Pros

Fast response by the team, good templates.

Cons

Maybe more of a developmental framework that sits underneath it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Julie C.

Director of Education

Education Management

### "Excellent customisable tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2022

The whole process from start to finish has been seamless. The team at Lumus360 listened to our needs, and provided advice and support every step of the way. Training was given, and training templates were shared with us, again making our journey straight forward.

Pros

We had undertaken work on leadership behaviours, and the fact that the 360 could be customised to represent the areas we needed linked to our work was a particular benefit. The Lumus360 team suggested questions which reflected the areas we wanted to explore, so our role was quality assuring these, saving us a significant amount of work. We liked the fact that the feedback was split into different roles, and the tool was easy for all staff members to use. Detailed reports are provided with scores and comments, which are particularly useful for next steps in leadership development.

Cons

The only aspect we would change is the line management scores and comments being separate - we understand the benefit of this, but it is the only role where feedback is not anonymous.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DL

David L.

Learning consultant

Chemicals

### "A lot of flexibility"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2022

Pros

We implemented a new survey and Lumus team was really very flexible. They listened to our needs and adapted the questionnaire accordingly. They helped us to train internal coaches.

Cons

Nothing to mention here, it is going very well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Simon W.

Chair

Education Management

### "The value of LUMUS 360"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2022

A very positive experience from the start. We have an excellent product which LUMUS can and is adapting to any new requirements such as input on emotional intelligence. Always easy to contact, they provide us with up to date research on 360 feedback and respond positively to our own suggestions and ideas. They are an ideal business partner and I recommend them unreservedly.

Pros

LUMUS enabled us to do what we had been wanting to do for some time: provide a cost effective of enabling school leaders to experience feedback from colleagues, along with their own perceptions, on their leadership. LUMUS was extremely helpful in designing the product in a way that was easy to use, gained the confidence of the users and enabled the coaches to construct powerful dialogues with their clients around the strengths of their leadership and how they could best improve it.

Cons

I can’t think of any area that needed improvement. The whole set up was very easy to use and provided the key messages which we needed to get across.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LH

Lindsay H.

Director

Human Resources

### "Great Service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 6, 2022

The staff are responsive, customer service oriented and supportive - a great team to work with.

Pros

Lumus 360 is easy to customise to your needs and very easy to use. There is plenty of helpful guidance from the staff too.

Cons

None - I have not had any difficulties with it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LW

Lisa W.

Global Learning Manager

Environmental Services

### "Great product and customer support"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 6, 2022

Great value for money and great software for a simple 360 experience

Pros

Customer Service and help from the team in identifying questions and getting the software up and running with ease

Cons

nothing to think of off the top of my head

Reasons for choosing Lumus360

Value for money

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jill M.

CEO

Professional Training & Coaching

### "Excellent experience using Lumus360 "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2022

Excellent. Lumus is a joy to work with.

Pros

Simple to set up, beautifully customised and presented and excellent customer service

Cons

Some of the report layouts and summary data could be further improved to ensure a simple and easy user experience

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Wanted a more professional and customizable solution.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Talent & Development Lead

Airlines/Aviation

### "Lumus360 - "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2022

My overall experience with Lumus360 has been excellent. Not only is the software very intuitive and easy to use, the reports and analytics are excellent with a great balance of quantitative and qualitative feedback. You also get great expertise and guidance from the Lumus team. I would strongly recommend the product.

Pros

It's a very intuitive product - very easy to use for 360 participants, for responders and for administrators. It's easy to set-up, provides great flexibility and enables you to manage multiple 360 projects in a really straightforward way.

Cons

I can't think of anything at all. I find it extremely straightforward and that it provides me with all the analytics and data that is required.

Reasons for choosing Lumus360

n/a

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/146124/Lumus360/reviews/)

Popular comparisons

[Vantage Circle vs Lumus360](https://www.capterra.com/compare/146124-167264/Lumus360-vs-Vantage-Circle) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)