Helping businesses choose
better software since 1999
better software since 1999
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Specialising in ‘everything 360 feedback’ for over 22 years, we’ve had the privilege of building in excess of 1000 customised 360 feedback tools for some of the UK’s leading organisations. With our background in leadership development and a technical team with cutting edge know-how, we’ve developed a reputation for ensuring clients get a ‘high end’ 360 solution that meets their needs, with minimal risk and no hidden costs.
Provider
Lumus360
Located In
United Kingdom
Foundation
2000
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Webinars, In Person, Live Online
Support
24/7 (Live rep), Chat, Email/Help Desk
Organisations of all sizes
Content Source: Lumus360
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Lumus360 Reviews
Pros
SENSITIVE CONTENT] was so pleasant to deal with and has excellent experience. SENSITIVE CONTENT] is super helpful and responsive.
The customer service is excellent and the flexibility with the system and reports are great.
Cons
The only feature missing is comparison information. When I am using this with a client using customised questions we can identify patterns and provide some comparisons for individual clients.
Not always the easiest to know if people have been chasing responses.
"Easy, Flexible, Seamless & Very High Quality"
Overall: We use it in Leadership Development and 1-2-1 Coaching to raise self awareness and encourage leaders to focus more on areas highlighted by the report. It really makes a difference.
Pros: Lumus allows you to customize 360 questionnaires to your specific needs. Reports are easy to interpret and those receiving the reports find them incredibly useful and informative
Cons: No cons for me. It’s easy to set up, easy to use and easy to interpret. It’s professionally produced and doesn’t cost the earth. There’s nothing to dislike
"Excellent experience using Lumus360 "
Overall: Excellent. Lumus is a joy to work with.
Pros: Simple to set up, beautifully customised and presented and excellent customer service
Cons: Some of the report layouts and summary data could be further improved to ensure a simple and easy user experience
"Great for unearthing true feedback "
Overall: The process of identifying the key technical, person and business skills my team would like feedback against was easy and [SENSITIVE CONTENT] handled tailoring our questionnaire well. The questionnaire was easy to use and the report was well structured.
Pros: The main advantage of the tool is the structured anonymised feedback which allows your to track the progress of your teams development after interventions. Our common non-anonymised feedback my team used to get to help with their personal development was very superficial and what Lumus360 assists in is creating nice meaty feedback that my team can action on.
Cons: The tool is great, the reports are great and so for this you pay a slightly higher price
"Lumus360 - "
Overall: My overall experience with Lumus360 has been excellent. Not only is the software very intuitive and easy to use, the reports and analytics are excellent with a great balance of quantitative and qualitative feedback. You also get great expertise and guidance from the Lumus team. I would strongly recommend the product.
Pros: It's a very intuitive product - very easy to use for 360 participants, for responders and for administrators. It's easy to set-up, provides great flexibility and enables you to manage multiple 360 projects in a really straightforward way.
Cons: I can't think of anything at all. I find it extremely straightforward and that it provides me with all the analytics and data that is required.
"Great Report "
Overall: Lumas provide an excellent service. Their response to queries and questions is super-fast and the distribution of reports is efficient. I would highly recommend.
Pros: Both high level and more detailed information which makes for a great coaching conversation.
Cons: I am yet to see how we can use group reporting, so I am keen to see what this looks like.
