# Page 2 | Lumus360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Lumus360 the right 360 Degree Feedback solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146124/Lumus360/reviews --- Lumus360 4.9 (33) [View alternatives](https://www.capterra.com/p/146124/Lumus360/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Lumus360 ## Showing most helpful reviews Showing 26-33 of 33 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RL Robbie L. Director Professional Training & Coaching Used the software for: 1-2 years ### "Effective, flexible and Professional" November 14, 2022 5.0 A great end to end service with a flexible and professional product that helps my clients and my Business alike Pros Its flexibility and how you can use standatd competencies and behaviours or tailor it to specific requirements. Also the quality and look of the reports and how easy they are to understand and interpret Cons Nothing specific. It all seems to work well. There are other products out there that have more functionality but this is often not required Reason for choosing Lumus360 Price, ease of use and customer service Review Source JC Julie C. Director of Education Education Management Used the software for: Less than 6 months ### "Excellent customisable tool" November 7, 2022 5.0 The whole process from start to finish has been seamless. The team at Lumus360 listened to our needs, and provided advice and support every step of the way. Training was given, and training templates were shared with us, again making our journey straight forward. Pros We had undertaken work on leadership behaviours, and the fact that the 360 could be customised to represent the areas we needed linked to our work was a particular benefit. The Lumus360 team suggested questions which reflected the areas we wanted to explore, so our role was quality assuring these, saving us a significant amount of work. We liked the fact that the feedback was split into different roles, and the tool was easy for all staff members to use. Detailed reports are provided with scores and comments, which are particularly useful for next steps in leadership development. Cons The only aspect we would change is the line management scores and comments being separate - we understand the benefit of this, but it is the only role where feedback is not anonymous. Review Source DT Desmond T. MD Hospitality Used the software for: 6-12 months ### "Very impactful and practical tool" November 3, 2022 5.0 Addressing behaviousr more than perfomance, and generally regarded as an important and worthwhile exercise, despit misgivings by some colleagues before the survey. Pros Ease of use and acceptance by entire team undergoing survey Cons nothing to report: good and fast output led to meaningful discussion across all staff grades participating in the survey Review Source ST Sarah T. Finance Director Professional Training & Coaching Used the software for: 2+ years ### "Excellent service - very responsive and helpful!" August 24, 2020 5.0 The process of collecting in the feedback was a completely hands-off experience from our point of view. I was impressed with how responsive the support team were to any queries from myself or the users. Pros I was impressed with how bespoke it was, they made sure we had a questionnaire which was fit for purpose as well as customising branding and reports. Cons Nothing, the service was great! Any issues experienced were resolved straight away! Review Source LK Linda K. Leadership Development Training Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Lumus 360 review" November 4, 2022 5.0 Pros Working with Lumus has been brilliant, they are prompt to respond, happy to adapt and make changes, and take all the hard work out of doing 360 Cons Sorry I am unabe to answer this question Review Source LH Lindsay H. Director Human Resources Used the software for: 2+ years ### "Great Service!" November 6, 2022 5.0 The staff are responsive, customer service oriented and supportive - a great team to work with. Pros Lumus 360 is easy to customise to your needs and very easy to use. There is plenty of helpful guidance from the staff too. Cons None - I have not had any difficulties with it Review Source DL David L. Learning consultant Chemicals Used the software for: 2+ years ### "A lot of flexibility" November 7, 2022 5.0 Pros We implemented a new survey and Lumus team was really very flexible. They listened to our needs and adapted the questionnaire accordingly. They helped us to train internal coaches. Cons Nothing to mention here, it is going very well. Review Source AM Amy M. Senior Director, Organization Capability Information Technology and Services Used the software for: 6-12 months ### "Great for what we needed!" November 3, 2022 5.0 We are currently doing 360s on an "as needed" basis - Lumus360 is an affordable way to learn about the value of 360s and to quickly address our business needs. Pros The simplicity of getting a 360 customized, administered, tracked, and then a report generated was very helpful. The report is robust and actionable. Cons I think it would be great to have the option to do more customization ourselves even though we are a smaller customer. In place of that, the customer service is great. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.