Who Uses This Software?

Lucidchart makes it easy for anyone to visualize a complex idea, process, or system!


Average Ratings

990 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.95/month/user
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Lucid Software
  • www.lucidchart.com
  • Founded 2010
  • United States

About Lucidchart

Our online diagramming application makes it easy to create and share professional diagrams. From system design, to brainstorming, to project management, we support all of your communication and collaboration needs. Thats why millions of users choose Lucidchart.


Lucidchart Features

  • Collaboration
  • Data Import / Export
  • Drag & Drop
  • Flowchart
  • Mind Map
  • Organizational Charting
  • Templates
  • Collaboration
  • Diagramming
  • Drag & Drop
  • Organizational Charting
  • Process Mapping
  • Revision Management
  • Templates
  • Text to Chart
  • Collaboration
  • Data Import / Export
  • Drag & Drop
  • Interactive Elements
  • Photos / Images
  • Publishing / Sharing
  • Revision History
  • Templates
  • Collaboration
  • Desktop Interface
  • Drag & Drop
  • Feedback Management
  • Interactive Elements
  • Mobile Interface
  • Mockup Creation
  • Page Linking
  • Presentation Tools
  • Prototype Creation
  • Revision History
  • Screen Capture
  • Wireframe Creation

Lucidchart Reviews Recently Reviewed!


My Review after using Lucidchart.

Nov 23, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: HUNDREDS OF TEMPLATES & EXAMPLES:

- Flowcharts

- UML

- ERD

- Wireframing / iOS Mockups

- Network Diagrams

- Org Charts

- Mind Maps

- BPMN

POWERFUL & EASY TO USE:

- Hundreds of shapes with easy drag and drop functionality

- Export to PDF, PNG, JPG and Microsoft Visio (.vdx)

- Integrations with Google Drive, Confluence, JIRA, and Jive at no additional cost

- Dedicated support team to address your questions

BUILT FOR COLLABORATION:

- Real time collaboration

- Unlimited number of simultaneous collaborators

- Powerful version control and revision history

- Group chat and comments

- Embed diagrams in blogs, wikis or websites

SECURE & RELIABLE:

- All data transferred using SSL with AES-256 bit encryption

- Hourly backups stored across multiple data centers

- 99.9% uptime SLA for enterprise customers

- Admin-specified password strength and reset frequency requirements

ROBUST FOR ADMINS:

- Upgrade other users to administrators to help manage users

- Set whether new users automatically join the team or require an invitation

- Control which domains your team can collaborate with outside your company.

Cons: I found customers (who already use LucidChart) sometimes shared their diagrams with just the employee needing it "right then". However if someone else needed to work on it they didn't have access, and usually didn't have the rights to be able to share it with other people in our company. I wish when customers shared it with someone in our team that it was automatically shared with everyone in the team. This was such a big issue for us we ended up canceling out company subscription and converting it to a single user subscription forcing everyone to log in using the same account. Issue resolved with customers sharing with us.

Overall: I'm an Engineering Graduate Student. This is my Review after using Lucidchart for a Month. I'll be giving review about the product after use in a class project. Some problems are complex enough that you may not know how to ask the right question. That's where Web Apps come in. With a few clicks, these form based course assistants solve many types of problems which are commonly encountered in your classes, no questions asked. Create engaging lectures and materials by uploading your own real world data, or draw on thousands of data sets already available in Lucidchart. Tailor the look of your results with customiszble visualizations.

The color, style, and elements of generated charts and plots can be customized and downloaded. And export results in 60+ file types. You can download results in various formats like XLS, PDF etc. There's so much you can do. They are always adding more content and more features to help you create the best classroom experience possible. So, that's good that it gets regular updates.

Recommendations to other buyers: Terrible when you want to share your work with outside users I pay a good subscription and the tools that I get for wireframes are very basic It always draws arrows automatically even though I'm building wireframes.

Lucidchart is a great option to create just about any diagram you need for game design!

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pros

First, let me say that it is the first diagram and flow chart system I have ever used but that is only because I have never needed another. Lucidchart has a huge selection of pre-made templates for different projects from flowcharts to floorplans and everything in between. It's drag and drop interface allow for easy custom charts or modification of the premade templates. With the reasonable price plans available (including a FREE Plan) there is an option for you to get your own online storage which is great to keep all your charts and diagrams available online to access in a pinch, but if you need a chart or diagram download there are many different download options available including one of my personal favorites the .png format. It's worth mentioning that if you're a student there is a free upgraded account you can get.

Cons: Cons

If you don't upgrade to a paid account you will not get much space to save documents but this isn't an issue if you just download them all, but again you won't have access to them at that point. Additionally, the site is slow loading the first time you log in but it's not too bad.

Overall: In my game development business, I need a variety of different charts and diagrams. I have never had a need to find another way to make a chart that I couldn't make with Lucidchart. I can even use it to lay out massive maps for level development. I personally have never run out of available map space and I can make some pretty big levels. It is a great system for doing this because it even can handle building layouts and interiors as it has little furniture graphics that you can drag and drop to build out the level with visual content. For game design and development it is a must have tool in your arsenal.

Teaching Computer Science With This Tool

Nov 23, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: As a teacher, I've been using LucidChart for more than three years in my Advanced Placement (AP) computer science classes. Students really enjoy being able to document problem solving algorithms using the flow chart tools as well as mind mapping with concept diagrams. I have come to rely on UML class diagrams for my instructional units on object and class design; additionally, I use it for making graphic organizers, process diagrams, and general handouts. Ease of use, judicious mix of features, collaborative editing tools and publishing options put it right at the top of my list of preferred tools. I recommend it to colleagues all.the.time.

Pros: The available graphic elements for UML, mind mapping, flowchart, and general visual organization are simply perfect for an educational environment.

Cons: The process for browsing and managing uploaded user images seems a little off. For example, I frequently will use screen captures as graphical elements of a document. While LucidChart fully supports doing so, it might be helpful to have a more powerful interface when reviewing/browsing/selecting files that are serving duty as custom images.

Recommendations to other buyers: Try it. Collaborate with it. Get a friend or friends involved. You'll want to use it solo for individual work but it really shines in a scenario where more than one user is working on the document.

Best diagramming software in the market, competitors don't come close

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lucidchart makes diagramming and planning a solution easy and clear. We recently have had to diagram and plan a very large project that requires a lot of coordination and Lucidchart made it very easy for us to scope out the problem and communicate our needs to our company at large.

The tools are succinct and easy to use. One of my favorite features is the find a feature tool. You type in the type of feature you are looking for and it pulls up a list of possible options. When you find what you want in the list and hover over it there is a mini tutorial that shows you exactly where that feature is at for the next time you would like to use it.

The pricing is flexible and can easily scale for an organization while still keeping your documents compartmentalized and shared only within the circles you want them shared with.

Their closest competitor is probably Microsoft Visio, but again they don't come close at all. I've used both and Visio was an extremely frustrating experience.

Cons: Sometimes when you are trying to manipulate your diagrams you can accidentally move lines that shouldn't be moved and have a hard time getting them back in place. Thankfully their is an instant undo for this.

Also grouping objects can get a little confusing on how you should be interacting with them afterward.

Overall: Great experience so far, has become ingrained into our teams workflow and supports many of our products with strong documentation.

Lucidchart, an incredible tool for diagramming.

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is that it offers numerous templates and varieties of diagrams so it is a versatile tool that allows multiple functions to be performed from one place. Additionally, it works on the web so it is not necessary to install any program on the computer, and you can access it from any device with an internet connection, as well as, share the documents and in general, the work done with others users. It is also easy to use and during the creation of each diagram offers guides to use the program. Another notable aspect of this software is the possibility of integration with other commonly used applications such as Microsoft Word and Excel, which greatly facilitates the work of users.

Cons: So far my experience with the program has been good but I think there are aspects that can be improved, such as sharing files that are working with other users and that can work simultaneously in them to allow collaborative work. Another aspect is the connection to the internet, although it is an advantage to be able to access the program from any device with internet, at the same time it is a disadvantage because if the connection fails or I am in a place where there is no internet, I can not have access to software.

Overall: In my work I constantly have to carry out installation and restructuring projects for networks, equipment among others, and Lucidchar allows me to make models or diagrams to organize and plan such processes, identify requirements, describe the tasks necessary for the execution of projects, in general, is an excellent tool for the realization of diagrams which facilitate the understanding of multiple problems.

Capterra loader

Easy and Beautiful Diagrams online

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Lucidchart is our alternative go-to software coming from Visio (Microsoft) and Dia (open source). In the long run, we fell in love with the ease of use and quality of this online diagram platform, plus the collaboration feature. Teams can work together on the same diagram for faster work and easy checking. The Pro comes with a ton of professionally crafted shapes to make our diagrams stand out for presentations. It can also be saved into a Visio format for those who have remained using (an outdated version of) Visio in our office.

We have used Lucidchart not only for creating our HR/org charts but also for process improvement initiatives in the office. We used it to map our current processes, and then add the improvements. Sometimes business processes have to be made visual (e.g., via these diagrams) in order for one to grasp it better and to make improvements.

One more thing, Lucidchart also works in offline mode which is great especially for us who go out into the field/remote areas often. Also very helpful is the Android app for additional mobility via a smartphone.

Cons: My only problem with web apps is my connectivity (since my work requires me to move a lot to remote areas and places with no/limited connectivity). I would love to have a lucidchart that is installable locally into my laptop and to be able to use it fully without an internet connection.

Capterra loader

I refine my business thought with Lucidchart.

Jul 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am a lover of charts and flows ,as they assist me in better critiquing my business ideas and thought.I started out with using just a paper and a pencil and would end up littering my desk with ruffled paper after every diagramming session.

I later embraced alternate diagramming programs and the sole reason I migrated towards Lucidchart is its collaborative edge. Being that it is cloud based, I get to go into the world of flows and charts at anytime without any prerequisite requirement like having a particular device on hand. I get to also work on charts and flows collaboratively with my colleagues ,even if they aren't physically by my side. Lucidchart overall helps me refine my business thought process.

Cons: There is a need for more templates available to users on Lucidchart. I also tend to think Lucidchart comes with a bit of tough learning time for new users.

Cost effective visualizations.

Jul 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Web based so can be accessed anywhere without the need of a file repository. Allows you to download directly in pdf format. Easy admin console, and cheaper than almost all of the competitors in the same space.

Cons: Their sales team will email you and call you just about every month to get you to upgrade. As well, the way purchasing licenses works isn't seamless or industry standard. For example when we upgraded past 10 licenses the next option at the time was purchasing 20 seats. Which left 9 unused but paid for; on one of the afformentioned sales calls I brought this up and they lowered the seats to 15 (at the time the amt of users we had). Next time I needed to add a user it jumped back up. For a cloud based service they should be able to automatically scale licenses based on users and not a "range" of users leaving us paying for more than we need.

Overall: A cloud based alternative to Visio.

Lucidchart is such a joy to use; a breath of fresh air coming from other software

Jan 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: Has Everything: L:C has literally every type of chart, bubble, line, and template that I can think of. I've yet to run into a situation where LC did not have something that would work.

Sharing Capabilities: Like Google Drive, users of LC can collaborate on charts. I know that our engineering team uses this a lot, I have yet to find a need to collaborate on charts that I've created, but I love how easy it is should the need arise. It even integrates with Google Drive to boot!

Does One Thing: Sometimes this is a con; when a software is just a One-Trick Pony. I think that its a trap that a lot of software companies fall into, especially young ones. They try to do too much too quickly and come to market with incomplete, inconsistent, or generic products in saturated markets. LC does charts and chart sharing so well that it can afford to do nothing else and I appreciate them for that.

Cons: Direction: If you are a chart rookie or simply are not sure where to begin with chart creation, LC has templates that can help, but the user has to approach LC with the creative vision and direction in play already. There is no sandbox mode for this part of the chart-making process; I still use a legal pad to start with. LC's templates are neatly categorized based on business needs or otherwise, but they are still just templates. In some respects, this is not so much a con as it is a natural limitation on the creativity chart-makers must overcome in the first place

Get your drawings done and share them with ease by using lucid charts.

Mar 08, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I have been using Lucid charts to do drawings and network diagrams. It is very easy to use and there are nearly thousands of templates and the drag and drop option has helped me in exporting files with ease in a matter of seconds. We can export to any required format, and it provides free integration with chat, calendar and mailing tools. We can add members by invitation and also automate this joining process. The tutorial had given us details about where is which tool and why and how you can use the same. The best part about this application is that it is faster than most of the drawing tools available in the market. And you just pay for the tools you use, like the pricing is different for large and small businesses. It is very much intuitive and cloud-based, you can access your drawings from anywhere and via all the devices.

Cons: Integration with Microsoft apps are sometimes very time consuming and no other drawbacks as of now.

Capterra loader

Being Cloud based ,stands Lucidchart out.

Jun 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Lucidchart is cloud based and unlike my previous diagramming tool (Edraw max) ,I am able to access my Lucidchart from anywhere and across all devices,including my smartphone. It integrates perfectly with my Google drive ,making it a breeze to backup my diagrams.

I am provided with a variety of templates to aid me in my diagrams ; be it process maps , mind maps ,org charts etc these templates have sometimes halved the time I spend working on diagrams ,as I on most occasions simply edit the templates as against creating my process maps from scratch.

Cons: In contrast to Edraw max ,Lucidchart is not as intuitive or self expressive as EDrawmax ; neither is the work environment customizable. Also Lucidchart files can get easily heavy ,especially when incorporating images into my process maps.

Lucid chart helped me create great diagrams easy without hassle!

Apr 22, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: There are tons of templates available that has helped me create a lot of flowcharts as well as organizational charts without much lag. It provides a lot of real-time collaboration and the customer service is highly responsive. Data is encrypted using 256-bit encryption, high levels of security are promised. It has helped us to program, plan and solve problems. I had found multiple tools for design and shape, and this had helped me to design workflows with ease. The application has been priced well and is quite flexible! I just loved the drag and drop functionality, it has helped me complete tasks easy. You can try the trial version, it has got almost all version as the paid one.

Cons: If we try editing a diagram, at times it gets quite confusing to deal with. The application can be used offline, if there was an offline add on, it would just be great. At times, I had found the program getting crashed.

Great Product Idea - Integrates With Other Apps

Apr 02, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The flexibility in this software is pretty stellar. You are not limited to one type of document or flow for your project and you can customize what you're working on really easily by utilizing the available tool set. The app integrates with Hoogle and Microsoft so you can backup and save to Google Drive etc. The app also comes with an admin feature that allows you to call up the app from within Google Sheets or Google Docs which can be super helpful for embedding your drawing or project into a larger document.

Cons: The free version only allows a single document to be saved and if you're lucky - after a period of time you'll be offered a free document so you can have 2 drawings going. You only get 25 MB of space with the free version....so it's really just a taster. You have to do the dreaded S word (Subscribe) in order to get any usable space for anything large enough for any serious process mappers etc. You cannot outright buy a version of the software so for anything usable (for serious mappers) you have to pay $5 per month at minimum. This frustrates me to no end with good software.

Overall: I'm so averse to subscriptions in this suddenly over saturated monthly fee market that hit the world like a giant wave that it clouds my judgement over software and the companies that made it. I actually stopped using Lucidchart because of that for a while ....but the superiority of the product and the fact it works across devices and platforms (from iOS to Windows, to android) brought me back. I would rather buy my license then rent one....so, I hope they address that desire because if a simplistic program comes out that I can buy....I'll have to make the jump. I would rather stay here though as it is truly a easy to use program with tons of features.

Capterra loader

Lucidchart is always within reach for me.

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I started my diagramming experience back on 2011 with Edraw max. However I tried out Lucidchart in 2016 and I have never had the cause to look back ever since. I am an avid user of Lucidchart simply because it is cloud based , it is affordable,supports importing diagrams to and from Microsoft Visio and allows me to collaborate with my colleagues in real time ,while working on my diagrams.

Being cloud based , ensures I am able to pick up my device and begin working on diagrams at a moment notice, I get access to this fantastic diagramming program.

Cons: I have no iota of reservation about Lucidchart. Its user interface was very easy to get used to ,and this is majorly because it has got similarities with Edraw max,which was the software I was coming from.

Diagram, connect and improve your trade.

Apr 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: When you need to create a flowchart, an organization chart, a concept map, or even a mental map, try to do it with a platform totally dedicated to perform these functions, and one of the best, without a doubt, is Lucidchart. Surely, if you are reading this review, you have already heard of this work tool, because it has more than 15 million users who have this resource as a fundamental material for their work. The fact of having so many people in use, means synonymous with guarantee and comfort to operate properly.

Lucidchart has been constantly updated, to the point that a tool fully compatible with other formats such as G Suite, Microsoft Office, Atlassian and other leading applications to maximize productivity in your organization. I dare say that there is no other platform more comprehensive, simple and efficient to create diagrams that Lucidchart.

Therefore, if you are an entrepreneur and you need to create schematic content, do not think twice and try to establish Lucidchart in your team. In addition, it offers a free trial download, and then go to pay for their services. You will notice that it is worth it and you will not regret it.

Cons: Few negative things stand out in this platform. It is perfectly designed for a specific audience and a clearly determined work. Anyone who does not understand the subject and begins to elaborate with Lucidchart, obviously will have several setbacks, however, that is why it can not be considered a negative aspect. The experience of working with this tool is 100% guaranteed.

Easy and effective flowcharting and visual-planning software

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I don't begin any project without creating a visual roadmap first. I don't know any faster way of getting team members on the same page.

Using Lucidchart I'm able to quickly create a clear, graphical architecture -- and let my team know exactly what needs to happen next. I can identify distinct processes and explain functionality in an easy visual format.

I sometimes create private charts that only I can see.. the for me, the most important features are the collaborative aspects. LucidChart makes it super easy for teammates to annotate charts and share updates with each other.

In terms of ease-of-use, LucidChart is very intuitive. You'll pretty much hit the road running, and it's easy to get new teammates up to speed very quickly.

Cons: There are some use cases where I'd like to be able to customize the work environment a little better. eg: I'd like to be able to limit some functionality or chart features in some cases. Or expose some features to some users a little better. (These are mostly edge cases though... and not something I'd consider a real flaw).

Additionally, if you get very image heavy in your charts (which, as a word of advice, you shouldn't do with LucidChart) the system can feel a little sluggish.

Overall: I'm a long-time user and I keep coming back. LucidChart is a well-designed, well thought out product that makes project visualization and process diagramming super easy. Highly recommended.

Capterra loader

Easy to use online tool to create quick charts and diagrams

May 04, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The fact that the application is online means I can access it and all my created diagrams anywhere. I use it mainly to create diagrams that depict IT scenarios, with flow-charts, sequence or network diagrams being quick and easy to create. The interface is clean and everything is easy to find, with search boxes to speed up the search for the specific type of icon.

Generally the interface reacts quickly and items nicely 'snap' to align with other items, making it easy to rearrange a diagram and still maintain a good overview, without having to redo half the design. Setting up a team within Lucidchart to share documents is easy and works well.

Cons: The price is a little on the high side, especially if you want to add more members to your Lucidcart team.

Also, ocassionally the interface handles dragging lines between different icons badly, with lines not appearing at the correct spot and taking very tortuous routes through the diagram.

Overall: It allows us to set up a shared repository of all diagrams and flow charts to use internally when developing our product. Anyone can view, edit or create new diagrams with a very easy-to-use interface. This helped us save time when designing the implementation of a new feature or functionality.

Great Charting Software

Nov 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I started using this software in college for different classes like Information Technology and Operations Management. This software has also been great with helping me complete assignments. LucidChart is extremely user-friendly and I was able to learn how to use the software rather quickly. It's incredibly easy to drop in different shapes or images that you want and draw the connects from different processes/images to one another.

Cons: Only Con I can really think of is sometimes it can be frustrating to format shapes and resize them at times. While the software is fairly user friendly I have definitely gotten frustrated at times trying to resize images and have had issues when I was trying to connect certain processes to another and the program picks the wrong shape to connect to. I also wish it was a bit easier to print out these charts, but I don't think it's very fair to blame the software on that since everyone's charts are going to vary by width/size so it's up to the user to format it for printing.

Capterra loader

Lucidchart is a blessing to my diagramming experience.

Jul 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Lucidchart is web based ,with a close to zero learning curve for new users ; especially users who have used alternate design softwares like Smartdraw and Edraw max before.I am able to share diagrams with my team members wherever they are.

Lucidchart is the one design tool I can count on whenever I need to quickly work on diagrams , user interface designs and sketches at a moment notice. The fact I am not restricted to a single device to be able to use Lucidchart is a blessing for me.

Cons: I am unable to share my raw diagram files with team members who do not use Lucidchart. I always have to export my diagrams to pdf .before sharing.

Huge variety of features and functionality

Nov 22, 2016
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Number of types of tools to create charts, as well as the number of styles within a set of tools.

It has felt like there are infinite possibilities of charts to create.

Cons: Not sure if there is a way to "lock" some combined pieces of of a chart, so that you can move the entire "collection" together, and not have to move all separate pieces individually? I know you can lock the whole chart.

Sometimes I would create a chart, but then further info would be provided, so the chart needed to be modified, but as more space was needed in a specific area, I would have to move all of the individual pieces of a section, rather than the whole section, to accommodate new pieces. It often became very time-consuming to "relocate" a section of the chart because of how complicated it was.

Overall: As someone who is used to Visio, there was a learning curve when I started using Lucidchart, as the functions were not intuitive to me. However, it was a very short time from when I figured out the basic functions, to when I was creating complicated process design flows and detailed user interface mock-ups, and impressing my clients and co-workers.

We have been using Lucidchart on a pilot basis for a specific project, but based on the features and functionality available (after some training for those stuck in the Visio world), we are recommending Lucidchart become the go-to tool for creating and maintaining user interface mock-ups for our systems development and maintenance projects.

A great product but can be slow

Nov 22, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Online repository for diagrams

Collaboration

Link to online for upto date version

Cons: Performance

Lack of document features

Overall: My role has required me to increasingly create diagrams so it's great having an online repository for them. Having them available on wiki pages and update as they are chabged is a huge benefit. I haven't struggled on lack of features but it would be good to have more mangement of the diagram files themselves, and a feature for online archive. Overall a great experience so far however my only bugbear is performance, large diagrms can take an age to load, even browsing documents. Having said that the performance does seem to have improve lately.

Recommendations to other buyers: Would be good to have a desktop app with good offline mode. I know there is a browser app but a more feature rich desktop app would be nice.

Flowcharts Made Easy

Nov 22, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Use of use, simplicity of design, complexity of task.

Cons: I wish I could save custom themes, and possibly share them with other users.

Overall: The Good: First of all for any basic project, there is likely to be a similar one in their database from which you can build yours. When using swim lanes, resizing also moves to contents which saves a lot of time (as opposed to doing this in Word or Excel). You can build custom shape libraries to include color settings and such on the shapes. Overall this program has (figuratively) pulled my bacon from the fire more than once.

The Bad: The login screen does not allow for quick form fill (browser remembering the username and password to instantly input it upon page load). It does not remember certain view settings between uses, such as opting to use the beta build for the next version, I never want to go back to the previous.

The Ugly: The default themes are a decent baseline from which to build, but are each rather lacking, and you cannot save your own for quick application over all objects in a spreadsheet (thus you need to do it manually, which can take quite awhile).

Recommendations to other buyers: Leave yourself with a lot of extra room, because you will think of extra logic loops, or simply overlook something and have to add it later.

Lucidchart for everything from technical to marketing

Apr 13, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: An easy to use and share vector graphic problem that is ideal for process management, process engineering, network diagrams, flow charts, etc. It is an outstanding tool to create drawings used in office documents and presentations. Includes libraries are perfect for flow charts, but not what is needed for process automation (BMS/SCADA etc.). Network and IT stuff is acceptable but some of the built in objects are unprofessional looking. Easy, though, to create your own objects. Definitely faster and more powerful than Gliffy (Atlassian) or any of the MS Office drawing tools except for Visio. But what's great about Lucidchart is the simple integration with web sharing (wikis, confluence, etc.). Works cross platform on Mac, Linux, and Windows desktops.

Cons: Exporting high quality images for production printing (to Adobe InDesign for example) is an overly awkward and laborious process. Would be nice to a simple Save As EPS and SVG.

My first preference is Lucidchart when I want to create a diagram to explain something to my team

Sep 18, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I am the person at our team to explain new project opportunities and most of the team members prefer a systematic or diagrammatic explanation of details. Apart from the initial learning time on how to use this app, it will save tons of energy and money for sure. I used to draw using a pen and paper and Lucidchart changed everything to just the computer screen. I can collaborate with other members of my team to make updates on my diagram. I can clearly set permissions on where someone other than me can do an edit. Sharing the diagram online is just a matter of seconds.

Cons: I think Lucidchart must add more advanced templates for the basic users. The other main drawback is that there is no offline access to Lucidchart in any platforms. If there was a desktop client application that works offline as well and automatically updates all the edits when the PC connects to internet would have been much helpful.

Capterra loader

One of the best Diagramming Tool!!

Jan 30, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This tool has helped me make Diagraming and Visualization extremely Easy. You don't need anyone to actually guide you through using this tool, everything is extremely self-explanatory. It offers Numerous templates and varieties of Diagrams so it is a versatile tool . I use the online version of the tool, never really felt the need to Install the program . So, this can be used from any device having an Internet Connection.

Cons: The only issue that I face with Lucid Charts is Connectivity to Internet. It would have been better if I could locally install into my Laptop and use it without an Internet Connection.

Overall: As a Business Analyst My day to day task Involves making Flowcharts, workflows and Lucid Charts has made it the easiest .

Capterra loader

I love my Lucidchart.

Jul 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Lucidchart is easy to learn and is an intuitive diagramming tool.It is cloud based and this has allowed me to be able to use Lucidchart for my user experience diagrams.

It works with Google drive , allowing me to save my diagrams in the cloud for future use. The templates made available for flowcharts have come on very handy for me.

Cons: I will like to be able to share my diagrams with colleagues who aren't users of the Lucidchart tool. At the moment , I have to export my diagrams in pdf,jpeg,png or other non-editable formats.

Lucid Charts frequent user

Apr 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact that lucid charts provides you all the shapes to choose from and there isnt anything I couldnt find. I make flow charts and use case diagrams all the time and I had been using visio. But I have to say you dont need any training to start using Lucid Charts, it is so user friendly.

Cons: One of the cons that comes to my mind is that you often have to export the diagrams to share it with users who dont have access to the software

Overall: I love Lucid Charts and have got the company I work for to buy the licenses for all team members.

Capterra loader

It explains so much in so less

May 21, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The use of lucid has provided very nice, responsive flow charts, which give so much information. It is pretty simple to learn. Just start using it and in no time you will be able to do wonderful stuff. It has a nice integration with other apps and has good quantity of libraries. It makes us learn about our requirements and what the client needs. We can easily see who is working on what work, it has made collaboration so easy.

Cons: It is little overpriced, due to which many opt out of it. It is very smooth and have nice templates, but I think the number of templates could have been more. The speed of rendering can be improved a little too.

Overall: It gives very nice flowcharts, which are very easy to understand and also it makes the clients understand better about insights. Who is working on what is easily seen through it. The most important benefit is , it is very easy to learn.

Capterra loader

Business Analysts Online Friend

Mar 29, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Visio just costs too much! A good alternative for us was to use Lucidchart. It supports Visio and so we didn't have trouble with importing or migrating.

Lucidchart didn't require much learning curve since it is fairly straight forward and easy to navigate. All our workflow and diagramming needs can be done within Lucidchart and the best part (compared to our lower version of Visio) is that we were able to work in teams collaboratively on the same charts. Work has been completed faster even with remote team members.

I love the offline mode, this is the closest I could get to a native app response time without the need for connectivity.

Cons: I prefer a desktop application since for me it normally runs faster compared to running the same application via a web app or browser. Depending perhaps on our current internet situation Lucidchart can sometime feel laggy or clunky.

Overall: All my diagramming and workflow documentation needs have been fully addressed by Lucidchart. Full-featured, easy to use, and constantly improving.

The best tool for UX there is!

Nov 24, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and flexibility.

Cons: Sometimes the number of features is a little overwhelming and it's not as easy to understand the new ones (and change my easy shortcut habits).

Overall: I've been using Lucidchart for over a year now and love it. I've used other tools in the past but they just don't come up to scratch in terms of feature set and flexibility. I am a Business Analyst and UX designer so Lucidchart features in my work day.... every day. I use it to quickly sketch out user journeys as well as rough outlines for screens.

My clients love that I use it as we can collaboratively work side by side on a design and then there are numerous ways that I can export the work for use elsewhere.

I just can't imagine not using Lucidchart anymore so I am grateful that it is there and constantly evolving to meet my needs. Great product!

good tool, allows to make the diagrams very quickly and work collaboratively without installations.

Jun 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use and to register there is no complication.

Several types of popular diagrams can be made in some disciplines such as software engineering or network design.

available in several languages, including Spanish.

It allows to import diagrams made in microsoft visio, omnigraffle, gliffy and draw.io you can also import figures from visio or in svg format to the library.

You can download the diagrams in multiple formats like jpg, png, pdf, svg, csv and visio.

You can work collaboratively, inviting teammates to edit, comment or see the work.

It can be used for free.

has an excellent integration with google docs and office 365, also with confluence, jira, slack, quip and zoho connect among others.

Cons: allows only 60 objects per document in the free accounts.

the revision history is only available as a premium function, which forces me to use the google revision history docs when I want to work collaboratively.

Overall: the creation of flow diagrams and uml mainly that can be shared to work as a team, I can also use them from google docs without problems and store in my google drive account, I can also use the images saved onedrive in my diagrams.

Great Diagramming Tool

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It´s very easy to use, intuitive, user friendly, and comes with hundred of templates and examples to get you designing your own diagrams fast and with a very professional looking.

Personally i´ve been using it for network diagrams, and it has all the symbols and devices I need to to make my projects diagrams in a very easy way.

It has a wide range of export formats , and a great integration with google drive that I use all the time.

Cons: Had some issues sharing diagrams with other people, to have coworkers editing and adding their perspective on the diagram.

The Sharing features has some rough edges that should be improved in future releases.

Overall: It´s been great overall. It has become our main tool to create diagrams of all kinds in our company.

Lucidchart - solid wireframing tool

Dec 07, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Pretty easy to use.

Cons: hard to move objects around if there are lot of them on the page

Overall: I have looked at and tried a number of different wireframing tools. Design and layout of web pages and software applications is a great deal of our business. After trying a bunch of different tools, we decided on Lucidchart. It has all of the basics and a lot of images to choose from. It allows us to easily share our designs with our customers without having to purchase additional licenses. Only negative would be that it's hard to move elements around if there a lot on the page.

Diagram with professionalism and stands out from the rest

Feb 25, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This platform allows you to quickly diagram process flows and mindmaps, is easy to use just drag the element you need with their respective connectors and text and it will be done, if you need to load documents you can do it without any problem. It can also be used to diagram the organizational structure of the company and is seamlessly integrated with Office 365 and Gmail.

Cons: In some aspects the platform is slowed down, if the document to be uploaded is too heavy or if the diagram has too many elements with a lot of information.

Overall: Having clear the tasks that each one must do in his area of work, we built a diagram of processes that has helped me a lot to report to my boss the status of the activities and projects executed by the company, the best of helps without a doubt.

Capterra loader

If you are looking for an extremely capable, affordable diagramming solution, look no further.

Feb 19, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that LucidChart is a web application. As long as I have a steady internet connection and a reasonably powerful computer, I can create professional-quality diagrams without the need for any specialized software. I like that it offers a number of templates to start diagramming common tasks as well as an extensive collection of icons/images which can be used to illustrate complex workflows, relationships or processes.

Cons: While the near-universal access of a web application can be admired, there are some "clunky" controls which a present in the app that take a bit of getting used to. Things like object "snapping" and layout are not Lucidchart's strength and I find myself fighting the application for what I want it to do versus what it "thinks" I want it do. While the learning curve of the application is not steep, if you have any experience at all with a "proper" layout application like InDesign or Photoshop you might find it difficult or downright frustrating to work in for a little while.

Overall: We needed a way to document a complex marketing campaign for a client, but we needed to be able to make edits in near-real time and we did not have the benefit of being able to create this document in Adobe InDesign. We needed a solution that customer service/account folks could use while at the same time designers and art directors could easily apply styles and formatting to. With cost being the primary concern, we settled on LucidChart as our solution to solve these problems, while accepting some of the limitations of a web-based application.

Capterra loader

Highly Efficient and Very Affordable!

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Lucidchart is an online diagramming app that provides tons of templates ranging from mind maps to floor plans to BPMNs. It offers many features but whether or not if you have access to them depends on what subscription plan you're on. The Team plan was best suited for us because we could take advantage of their collaboration tools like having multiple users working on the same diagram simultaneously while video chatting through Google Hangouts. Lucidchart provides many integrations including Google Apps, Microsoft Word, and Slack allowing you to complete your projects quickly and seamlessly. Some of my favorite features are being able to see revision history, using "Clean Up Layout" to quickly declutter diagrams and make them appear more neat and organized, adding passwords to certain diagrams, and the premade designs and color schemes.

Cons: Customer support is excellent but if you want to reach them by phone, you have to upgrade to the Enterprise plan.

Overall: I have used Lucidchart for years, whether it's been for school or for work and it has always allowed me to produce professional and high quality diagrams.

This application has assisted me in making diagrams, plans, maps and flow charts to convey my ideas effectively!

Jan 26, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The best part of using the Lucid chart is its high level of customization like you can choose the themes, colors etc. The application is very easy to learn and get used with the application and it provides a variety of geometric shapes. They have great export features, wait and all these features are available at a very affordable rate. You can create charts in no time with the drag and drop functionalities. It is very flexible, and it has helped us in dealing with network maps. You don't need to be technically sound to use this application, you can just get used to this software in no time!

Cons: The loading speed of the application is determined by the respective browser we use, it has created issues in a few scenarios. I hope they would improve the importing capabilities because I found it very difficult to import previous designs and sharing links as well as documents are indeed a task!

The best collaborative diagramming software I've experienced

Apr 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It offers similar functionality to Microsoft Visio but in a cloud based, collaborative environment.

It has built in version control to keep track of all the changes that are made and by who.

You are able to export the diagrams you make into a multitude of formats (PDF, PNG, JPEG, VDX, etc.)

Cons: Converting the diagrams to Visio files and vice versa can cause some issues with the diagram format.

Overall: My first experience with Lucidchart was several positions ago, but each time I've moved I have continued to suggest this software to the teams I am on. The free version is easy to make small diagrams with and test out the functionality before deciding if the paid version is best for your team/company. Almost every team I have been on prefers using Lucidchart as it stops us from using the wrong version of a diagram if we just use the same document link.

Lucidchart is a solid choice among online charting/drawing applications

Nov 23, 2016
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall, it is a very powerful tool that allows us to collaborate online. I think it is a value for the money and the online help is useful and answers most of my questions.

Pros: Flexibility, links with Google Drive, sharing over the Internet, download. Overall it is very solid.

Cons: Importing outside images is cumbersome. I just want to drag and drop a file onto the work area then start using it. This is a frequent use case as our main use for the product is UI design. I want to start with the existing UI as a screen shot and show the developers how to change. Second is having to re-import UI elements every time I open a new study. Once I put something in the tool list on the left, I'd like it to stay there. Finally, selecting an object can be frustrating because of the mode switching that occurs. I grab to drag and I get a pointer to another object. There must be some way to make this more intuitive.

Recommendations to other buyers: Depending on your needs, Lucidchart is a solid choice. We switched from Gliffy and are glad we did.

Lucidchart is how to visualize your processes

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lucidchart is the best answer to Visio since 1980. I love the ease of use and the way that I can plan out all of my programming projects in one look.

Cons: Lucidchart seems flawless. I think it could be a bit more dynamic with time, but for now it does exactly what it says it will do, flawlessly.

Overall: I have made a lot of money from using Lucidchart. Every company should use it if they want to see the future before their eyes.

Forget Visio, LucidChart is the new diagramming tool

Mar 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Value for Money

Comments: We were long time Visio users, and it was coming time to upgrade Visio again - which was not a small cost. So we looked around and came across LucidChart. It imported our Visio diagrams without any issue. After a short time we found LucidChart so much easier to use, and it was great being able to share out master copies of our diagrams with our clients (who the diagrams are for). I also like that it is completely web based, and we don't have to install anything on our machines any more. Their online support is excellent, and they have lots of short You Tube videos which show you how to do lots and lots of things.

Pros: * Ease of use * You tube videos giving demos on how to do things * Ability to share disgrams * Running in a web browser so you don't have to install software

Cons: * I found customers (who already use LucidChart) sometimes shared their diagrams with just the employee needing it "right then". However if someone else needed to work on it they didn't have access, and usually didn't have the rights to be able to share it with other people in our company. I wish when customers shared it with someone in our team that it was automatically shared with everyone in the team. This was such a big issue for us we ended up cancelling out company subscription, and converting it to a single user subscription forcing everyone to log in using the same account. Issue resolved with customers sharing with us.

A Great Tool

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The tool is easy to use and I use it instead of Visio. I don't need to create a chart every day but at times, I need to create several charts for a presentation or strategic plan. For occasional users like me, Lucid Charts allows you to reactivate your account for whatever period of time you need to use the tool. When done, you can deactivate your account. Lucid Charts retains all your historic work in your account for the next time you need it. This allows me to only pay for the time I need to use the tool. Nice! It is also very reasonably priced even if you leave it activated all year.

Cons: I have no cons. Lucid Charts has always been able to provide me with the shapes and functions I need to create fantastic looking charts and graphics.

Great online modeling tool

Aug 09, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the browser based solution as well as the integration with Google cloud. I also love the choice of multiple templates and the ability to create your own image templates.

Cons: The licensing model is a bit atiquated and stodgy. The customer service is also diffracted between product offerings. Not have customer support services know about multiple customer channels is just not adequate in this era.

Overall: Easy modeling of software systems as well as easy sharing with multiple collaborators. I thoroughly enjoy being able to store my design docs on my Google drive and have updates registered there.

Lucidchart enable me collaborate.

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I find Lucidchart as the most intuitive of every mapping software program I have ever used.I like that it is cloud based and therefore allow for remote collaborations between myself and my team members on diagrams,flow-charts,process maps etc

I also love the ability to backup my diagrams on Google drive ,therefore ensuring I have access to them if I need to come back to them.

Cons: Nothing to dislike about Lucidchart.It is one of the few cloud based diagramming software and I enjoy working with it.

Overall: During diagramming tasks , Lucidchart saves me effort and time by letting me collaborate with my team.Also the quality of diagrams and maps I create is improved than was the case with other tools,primarily because I am collaborating with others,unlike when I worked alone.

Capterra loader

Online charts made easy with Lucidchart

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Lucidchart is a great tool for creating charts directly from your browser, without needing to install any software on your machine. The diagrams you can create are fully customizable. You can start from an existing template or create your chart from scratch and give it your own style.

As a Data Scientist, LucidChart has allowed me to create diagrams for models architectures, flowcharts, illustrate a neural network. It's also a great tool for Software Developers who want to easily create UML or Database diagrams.

I like also that diagrams which you create are stored in your account and can be accessed from other devices.

Cons: Sharing diagrams is not as easy as one should expect, so usually I export the diagrams as an image and then share them.

Overall: Whether you are a software professional, a Data Scientist, a professional from another area, or from an academical environment, Lucidchart is the option to go to create online charts.

I use Lucidchart to design mockups for software data flow + backend process.

Apr 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've found Lucidchart to be incredibly helpful in designing diagrams related to software design. Trying to create these diagrams myself in various design softwares was always complicated and cumbersome, and this system allows me to intuitively create complex diagrams without pulling my hair out. Favorite features:

- Low price

- Versatility of shapes + functions

- Easy export to PDF

- Built in templates for everything from ERDs to iPhone app design, and everything in between

- Detailed articles explaining nuances of each type of diagram

- Integrations (Google Drive, Slack, + Jira are especially nice)

Cons: Any frustrations I have with Lucidchart are minimal:

- Lack of autosave feature (I don't always remember to manually save)

- Wish that templates came blank instead of pre-populated with data

Overall: Saves me a ton of time in designing ERDs and data flow documentation - come up with these by hand was previously a massive pain - Lucidchart speeds up this process and consequentially helps me communicate better with the rest of my team.

Lucidchart is efficient.

Mar 17, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of access with Lucidchart because it is cloud based.I can create maps ,charts etc of all kinds from anywhere provided there is internet connection.

Cons: The larger the project,the slower Lucidchart becomes.This is very common with cloud based software programs.

Overall: Lucidchart enable me put my plans into charts and maps which are easier to understand for my staffs.

Great system for Diagramming. It is my favorite part of the Job. This tool rocks!

Nov 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can use the tool on my MAC pro or the Windows Laptop no special software to get the IT team to load. It works and does not complain about what version when others need to send you a diagram.

Cons: Some exports are a little disconnected and have to be repaired but no real issue

Overall: Easy to use. I have been using diagramming tools since 1997, This tool allows you to collaborate with others on the design by sharing the information with other easily. The stencils are very functional , I would recommend it for any one needing to create a network design or a home plan.

Recommendations to other buyers: Great software concept really like using it

Monica Miranda

Nov 23, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it is really easy to use, it is very intuitive. I like the colors and different options to make lovely charts.

Cons: I don't like that I can't edit the charts in other softwares (such as word, powerpoint).

Overall: I use Lucidchart to make flowcharts and surveys for a research project. I love this program. Overall, I have had a great experience using it. I have had some compatibility issues because I can't edit the charts on other programs. Another thing is that I would find it helpful if I had templates for specific projects (like Gantt charts or timelines for example). They might exist but I don't know how to find them. I would also like it if it better if it were easier to insert different forms.

Recommendations to other buyers: I would love it if you'd offer more templates for timelines and all sorts of charts for different occasions.

Vastly Better Than Competitors, Fraction of the Price

Dec 03, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I absolutely adore Lucidchart! As a Computer Information Systems major, I use Lucidchart for many assignments in my classes including Swimlanes, GANTT charts, PERT charts, Data Flow charts, Work Breakdown Structures, basic flowcharts, diagrams, mockups, and even artistic images such as logos.

Pros: -Easy to learn and use -Compatible with almost any format -Easy to download in any file type -Cloud storage in Lucidchart or on Google Drive -Unlike most flowchart software, LC offers a wide variety of symbols, shapes, and images

Cons: -Sometimes Unable to import previous flowcharts -Can't import images -Often loses connectivity if using web app -While I understand LC is primarily a flowchart software, it is often tiresome to create other types of diagrams such as swim lanes and GANTT charts

Recommendations to other buyers: Lucidchart is the perfect app for those who do independent flowchart work. It syncs perfectly with Google and stores documents entirely in the cloud. Simple, effective, mobile, and practical.