Lucid Software

Lucidchart

4.5 / 5 526 reviews

Who Uses This Software?

Lucidchart makes it easy for anyone to visualize a complex idea, process, or system!


Average Ratings

526 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.95/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Lucid Software
  • www.lucidchart.com
  • Founded 2010
  • United States

About Lucidchart

Wireframe building and UI design software that offers interactive mockups creation and collaboration. Whether youre mocking up an Android or iOS app or designing a website, youll find our variety of shapes and templates helpful. Browse through UI containers, menus, widgets, and more, or import your own elements directly. Start right away with a free trial. Later, you can stay on a free account or upgrade for even more features, including Visio import and Google Apps for Work integration.


Lucidchart Features

  • Collaboration
  • Desktop Interface
  • Drag & Drop
  • Feedback Management
  • Interactive Elements
  • Mobile Interface
  • Mockup Creation
  • Page Linking
  • Presentation Tools
  • Prototype Creation
  • Revision History
  • Screen Capture
  • Wireframe Creation

Lucidchart Reviews Recently Reviewed!


Easy to use software at a reasonably cheap price!

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is so easy to use that I learned and created several accounting swim-lane flowcharts at the same time within a day. The price is so cheap that I ended up paying for a 12-month subscription.

Cons: Printing could be problematic if the chart is too long to fit in one page. I wish Lucidchart can have a feature to print heading on each page and can do "smart page break" or at least gives the user the flexibility to decide where to insert the page break. Always try to fit everything on 1-page makes the print too small to read.

Overall: Designed and presented an easy-to-follow accounting processes that helps to ship shape accounting procedures.

Great, simple charting tool.

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Web-based, free, very easy to use, documents can be shared very easily. My less than technical director was able to get it up and running quickly.

Cons: You get what you (don't) pay for. The features are somewhat limited for a reason so I can't really complain.

A good HTML diagramming app that supports good features.

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: You can easily create good flow charts and bar charts and one can easily link the various shapes and other objects. Very easy to use. A good tool for sales and marketing department.

Cons: The chart creation is easy but the drawing and the engineering chart can be improved a bit. Personally, I don't see any other changes required in this software.

Lucidchart is lucid, yet complex to use

May 13, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The best one out there as this is the leader in this kind of field. Feature rich. Can imagine this being heaven for those with more experience than myself.

Cons: If you have no formal training or experience with charts like I did not, then it is quite a learning curve. The intro to LucidCharts didn't help much as it takes some experience and hands-on to get comfortable with LucidCharts and the concept of charting.

Great tool for creating diagrams and flowcharts

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Lucidchart is a great app for creating diagrams and flowcharts. It also allows multiple users to work on the same chart at the same time.

Cons: Not much negative to say about this app. It would be nice if they added Android compatibility, though.

Overall: Great tool for creating diagrams and flowcharts that includes online collaboration

Used for work in API workflows

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
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Pros: This software is certainly a go to when thinking of drawing up some diagrams. Several of workflow or diagrams to pull from when it comes to templates Click + Drag so very easy to use. Easy to share in several different formats with coworkers and clients.

Cons: Scaling the diagram down after maybe realizing it is way to large. I have noticed when I wanted to scale a diagram down to fit on a single page for example will squeeze everything together tight. and I've had to click and drag back into a visible form. Better you start with the size in mind.

Great tool for creating work flows

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very intuitive and easy to use, reminds me of the old paint programs on windows computers but with a facelift. It is great for creating diagrams and hierarchies. We designed our product flow and organizational structure on it.

Cons: There is really nothing to say negative about the product. It is simple and affordable and exports easily, what more do you need?

It's a reference

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: Lucid has a twins softwares cloud. Lucidpress and lucidchart. Both for me are the best softwares cloud to learn and improve on design graphic on printables and diagramas, mindmaps... Both has a lot of integrations. And for a novel user these softwares help him to learn slowly to upgrade his knowlegements.

Cons: Maybe the plans has to be an increase of data capacity. Increase 20% GB can be use on each plan. I think is accordingly with price plans.

Love it!

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Charts, flow charts, and maps! I love this software and I love how intuitive it is. It's easy and useful.

Cons: It's not cheap, and the free version is definitely not as useful, so you will need to shell out the money if you want to be able to use it to it's full capacity.

I used Lucidchart as a PM at my last job.

May 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Flowcharts are super important for PMs and mobile apps, so I used Lucid Chart a lot! It made it easy for people to see my train of thought and it was easy to create flowcharts quickly.

Cons: Not that this matters, but it's not that aesthetically pleasing or attractive - my flowcharts were super basic. I wouldn't want to present outside my company!

Capterra-loader

Lightweight online diagrams making tool

May 07, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Lucidchart is very Lightweight web-based diagram maker you can create charts network diagram just in few clicks.

Cons: Less number of items available as compared to software like edrawmax. Save file with watermark in free to use version.

Overall: Making Diagrams and charts online.

Solid Charting Software

May 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Large array of different chart type to fit all needs. Overall, very flexible and simple to use. Features to share charts across different platforms like google drive. Allow collaboration online with other users which is a plus. Has templates to get you started quickly if you need help getting started.

Cons: Sometimes it becomes difficult to format shapes and resize them or even when trying to resize images.

Overall: User Friendly Data Charting Platform.

I used lucid chart only two or three time.

May 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Lucid chart is provide us beautiful UI for chart and diagram. Its easy to use. I have only exprience with two or three times.

Cons: I likes all funcations of lucid chart. I have no faced any issued to use lucid chart. Its very easy to draw chart for presentation like daigrams.

Browser-based flowcharting

May 05, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money

Pros: We have used Microsoft Visio for many years. It is powerful and feature rich. However, the concept of browser-based flowcharting was a direction that seemed to make a lot more sense because of the need for collaboration.

Cons: LucidChart's Basic account does not include Visio import and export capabilities. To have these capabilities you have to upgrade to a Pro account or above.

Easy peasy

May 05, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: In my role I need to be able to convey information to my team in different ways. For the more visual learners I like using Lucidchart. It's super easy to illustrate user flows. Plus, it's intuitive and easy to collaborate.

Cons: Nothing leaps to mind. I'm sure there's a lot more functionality available in the tool, I just don't have a need for it so I don't go looking of it.

I used this product while in school for creating flow charts online.

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use. It was flexible in my flow chart design needs. Very graphically friendly and modern in the style of the software. I used the online version of LucidChart

Cons: As a student, I never purchased the full software. It was too expensive for me to afford as a student. I never was able save my flow charts online because of this.

Next best thing to VISIO

May 04, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: -Lots of capabilities, especially for connecting shapes with lines of various styles -Modify default settings to your personal preferences -Many shape templates -Create virtually anything -Organize your diagrams from within the application -Lots of online help and tutorials

Cons: -Fairly steep learning curve for experienced VISIO users -Annoying default behaviors (especially for crowded diagrams) -Not easy to find some important features (for example: Enable Line Connections toggle is under the View menu)

Very intuitive and easy to use.

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The software is easy to use and you can get it working pretty fast. The graphis are nice and the linking features are awsome

Cons: There some features that are paid and some export options are not good. There are not links to databases.

Capterra-loader

Easy to use online tool to create quick charts and diagrams

May 04, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The fact that the application is online means I can access it and all my created diagrams anywhere. I use it mainly to create diagrams that depict IT scenarios, with flow-charts, sequence or network diagrams being quick and easy to create. The interface is clean and everything is easy to find, with search boxes to speed up the search for the specific type of icon.

Generally the interface reacts quickly and items nicely 'snap' to align with other items, making it easy to rearrange a diagram and still maintain a good overview, without having to redo half the design. Setting up a team within Lucidchart to share documents is easy and works well.

Cons: The price is a little on the high side, especially if you want to add more members to your Lucidcart team.

Also, ocassionally the interface handles dragging lines between different icons badly, with lines not appearing at the correct spot and taking very tortuous routes through the diagram.

Overall: It allows us to set up a shared repository of all diagrams and flow charts to use internally when developing our product. Anyone can view, edit or create new diagrams with a very easy-to-use interface. This helped us save time when designing the implementation of a new feature or functionality.

Want to draw a chart. LucidChart is for you!

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: LucidChart offer a simple and elegant interface to draw chart.
A lot of template available.
Easy to export the flow and charts.
Everything is collaborative.

Cons: Could be expensive for large teams.
There is so much options that we could get lost.
UI could get heavy when there is a lot of palette and windows opened.
Is memory expensive.

It has many options for diagramming processes quickly and easily.

May 01, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Helps the fast process diagram in an interactive and beautiful way. It is simple and bautifull and very useful.

Cons: It can more adaptations for the user, because, maybe, can be a little robust for many jobs and different users.

Overall an Excellent cloud-based app

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Has some good integration and export possibilities.
Intuitive and easy-to-learn interface.
Easy editing, drag and drop elements to edit charts.
Has rack layout tools.

Cons: The built in object library could use a little bit more clarification, the cisco network mapping icons are included, but need more definition.

Capterra-loader

Moving from Windows to Mac and need a Visio substitute. This is it!

Apr 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I was once a heavy Visio user then moved to Mac and panicked. Lucidchart got me through. It is web-based, so it is always up to date and it works great with Google Apps.

Cons: So now for the downside, formatting of shapes is irksome. If you want the bells and whistles and to work with your Visio documents you are going to have to spend your dollars and get at least the Pro version.

Excellent Tool for Illustrating the Things That Words Alone Cannot

Apr 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: An excellent tool for organizing thoughts on paper to create a seamless, easy to read flowchart. As an added bonus, you can convert the projects into hyperlinks to be used anywhere online.

Cons: Very little in the area of cons, other than the rising price tag of monthly plans for LucidChart and LucidPress.

Great tool for visualizing complex ideas

Apr 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It allows me to visualize complex processes and ideas. Creating flowcharts and diagrams is very easy with this tool.

Cons: The text/typing functionality within the elements is not very easy or intuitive. It would be nice to have more options like bullets or to be able to use the tab key

Capterra-loader

We use the business version of this product. We use it for network maps mostly.

Apr 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and easy to share with other people
The integration with our documentation product is very nice (ITGlue and Confluence)
It is much better suited for the types of network drawings we do.

Cons: The layout of the work surface takes a bit of time to get used to if you are coming from another Microsoft product.
The enterprise price is a little expensive per user.

I use Lucidchart to design mockups for software data flow + backend process.

Apr 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've found Lucidchart to be incredibly helpful in designing diagrams related to software design. Trying to create these diagrams myself in various design softwares was always complicated and cumbersome, and this system allows me to intuitively create complex diagrams without pulling my hair out. Favorite features:

- Low price
- Versatility of shapes + functions
- Easy export to PDF
- Built in templates for everything from ERDs to iPhone app design, and everything in between
- Detailed articles explaining nuances of each type of diagram
- Integrations (Google Drive, Slack, + Jira are especially nice)

Cons: Any frustrations I have with Lucidchart are minimal:

- Lack of autosave feature (I don't always remember to manually save)
- Wish that templates came blank instead of pre-populated with data

Overall: Saves me a ton of time in designing ERDs and data flow documentation - come up with these by hand was previously a massive pain - Lucidchart speeds up this process and consequentially helps me communicate better with the rest of my team.

Lucidchart for everything from technical to marketing

Apr 13, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: An easy to use and share vector graphic problem that is ideal for process management, process engineering, network diagrams, flow charts, etc. It is an outstanding tool to create drawings used in office documents and presentations. Includes libraries are perfect for flow charts, but not what is needed for process automation (BMS/SCADA etc.). Network and IT stuff is acceptable but some of the built in objects are unprofessional looking. Easy, though, to create your own objects. Definitely faster and more powerful than Gliffy (Atlassian) or any of the MS Office drawing tools except for Visio. But what's great about Lucidchart is the simple integration with web sharing (wikis, confluence, etc.). Works cross platform on Mac, Linux, and Windows desktops.

Cons: Exporting high quality images for production printing (to Adobe InDesign for example) is an overly awkward and laborious process. Would be nice to a simple Save As EPS and SVG.

Better than any desktop app I've used

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This product easily outclasses Visio, Xmind or any other app of its kind. Even with the free version, you get better, simpler user experience, and as you use the product more frequently, you earn more features in the free version. I've done database diagrams, process flow charts and many other diagrams and have found the functionality I really need.

Cons: The paid licensing costs are a bit expensive but still worth it considering the functionality available.

Great Customer Support, not a Visio replacement

Apr 10, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: For basic level charts, Lucidchart does great. I think it fits the bill if your organization doesn't have abundant Visio licenses. It is easier to use than Visio. Customer support is second to none.

Cons: Unfortunately, my experience has not been that I've identified features in LucidChart that are just not nearly as robust as what Visio offers. It's a great solution for lower level, simple charts.

Great software for flowcharts. Very easy to use and share with your community

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I love how flexible it is and how can you express any process you have in your mind in a very consistent and easy to understand flowchart

Cons: Sometimes it's a bit difficult to find the right elements you are looking for, but that's only because the vast selection they have

Overall: Processes from the company are now in place and can be easily reviewed by anyone

Lucidchart, simple and free

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lucidchart is a brilliant, free piece of software which allows users to create professional grade process maps. The free version of Lucidchart will allow up to 3 documents at any given time, however this didn't affect my experience. Lucidcharts is easy to use with plenty of templates that can be altered. The processes are easy to follow with the software labelling all of the objects that can be used for the creation process. All charts are saved to the cloud, therefore alterations can be made regardless of which device you're working on. Existing documents can be imported and new documents can be exported once complete. So regardless what software the document was originally created on, Lucidcharts will allow you to continue the creation process.

Cons: I like everything to be perfect, on occasion it can be a pain in order to get the lines straight. A small issue, just something that can be time consuming depending on the size of the chart

Overall: As the software can be free, this allowed me to complete my necessary charts

Capterra-loader

Perfect to build beautiful yet professional diagrams for programming and networking

Apr 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - The several amount of types of objects to build multiple types of diagrams, charts, blueprints, mind maps, schemes, etc

-A easy to use interface, with a polished tour and handy tooltips that eases the process when developing diagrams.

- Visio compatibility to import diagrams and edit them (only available on paid accounts)

Cons: - The Complexity limitation that exist for free users when you are drawing a scheme/map/diagram, and it rates the diagram's complexity with the amount of objects you put in it, limiting how big or specific can be some diagrams or schemes.

- Three documents per account (this can be unlocked with paid accounts)

Overall: One of the easiest solutions to build beautiful and professional diagrams, my personal best to build network diagrams and UML deployment and class maps.

Very efficient way to create diagrams & charts; created a beautiful org chart with photos

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use
Simple to edit existing diagrams
Lots of popular templates
Easily share and collaborate with colleagues
Easier than Visio; can import & export

Cons: Can't think of anything I don't like. It's a great tool & I love that it's online so it's accessible from anywhere at anytime.

Capterra-loader

I was able to create useful and readable system architecture diagram very quickly

Apr 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to use UI
great performance
mostly images I required are available except the docker
lots of sample diagram is plus

Cons: basic functionality like "Visio Export" is premium feature :(
symbols related to docker and kubernetes are not very great.

Overall: Make my work quite easy..

Great product. Entrepreneurship at its finest.

Apr 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Where do I start? Price is great. Functionality is great. Company is great. Overall system is awesome and evolving.

Cons: Still an evolving product. So much untapped potential still within the system but it has grown leaps and bounds in the last few years.

The best diagraming software on and offline

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How easy it is to create accurate, detailed and pleasing to the eye diagrams. Shapes snap to the location you would want them to, it's easy to align and label things, generally just a intuitive and fast way to create diagrams. Better than desktop software.

Cons: It can be a resource hog. It's complex and since it runs in a browser it can quickly use up a lot of your computer's resources. If you don't have a powerful machine it will struggle for non trivial diagrams.

Capterra-loader

Great chart tools for little money

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It has a lot of features and easy to work with. They provide lots of different chart types to start with. I mostly used it for flow charts but they have all the types you can find in more expensive software.

Cons: It is browser based so initially using it made it seem more cumbersome than an application, but they are constantly improving functionality. I do with their org chart features were better.

Overall: Make all types of charts or access the ones you have created from anywhere.

Capterra-loader

Great Alternative to Visio

Mar 31, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For anyone who needs to create flow charts or process flows, but finds that PowerPoint doesn't give you enough choice (but you don't want the complex tools like Visio), LucidChart is the perfect fit. It has a large number of different templates that you can use. And it is easy to use through drag and drop. And most importantly, it's web-based so that you can use it from anywhere and share with anyone with ease.

Cons: While it is beneficial to have the multiple levels/folders for storing documents created in LucidChart, I do find that it can be complex to search and find for things you have created.

Capterra-loader

Solid software for creating sharp looking organizational leadership charts.

Mar 31, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software helps you create a sharp and very professional looking final product. Variety of fonts and colors to choose from. It's integration with google docs is also a plus.

Cons: it is not an intuitive product, so it's not particularly user friendly. The software can be expensive if you're not using it for business purposes.

Licid chart is a great way to document our processes in the digital library for permission settings.

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This is a great software to document and share / collaborate with others the schematics within your organization for processes and in my case knowledge management (mind maps)

Cons: I'm not sure how easily it integrates and expands into word, powerpoint or other software. That is not a con, just a limit of my knowledge. There is no con I am aware of.

Makes mocking up process flows very easy

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The first time I ever used Lucid Chart, it was very easy to pick up and make a diagram. The learning curve is incredibly low, but the tool is powerful enough for everything I need.

Cons: There are some limitations on the assets available right out of the box. Perhaps there may be a way to import your own or access more, but the base options were missing a few pieces that I would have liked.

Overall: Incredibly easy to put together a quick or detailed process flow diagram.

Capterra-loader

LucidChart is good! ... a quick, easy and simple way to make your business diagrams!

Mar 27, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The start is pretty nice, I like it! ... you can create folders to organize your files. In addition, you can import Visio and Gliffy files and also import layers in svg format. it has a lot of elements for flow chart, UML diagrams, Android Mockups, Network, Venn diagram. You can format the forms in many ways so that your diagram looks nice. You can publish it in a social network or embed it in a web page. In addition, you can enter with Google account, Yahoo account or Microsoft 365 account. In addition,

Cons: Exploring and managing imported images is a bit annoying. There are not many templates that serve as the basis for the diagrams. Sometimes I want to move an image but a connection comes out.

Overall: You can create diagrams easily and quickly. When it is required to make a diagram to improve a company process, I only think of LucidChart!

Capterra-loader

Fun software with some great features!

Mar 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software makes creating org charts very easy and almost fun to do (no, really!). Adding boxes or lines is very quick, and little guidelines pop up to show the user whether or not one item is aligned to others. You can make the org chart as complicated or easy as you like. You can add bare bones boxes with print, or you can add individual profiles for each person as you add them to the page. I LOVE the printing feature -- the PDF it creates will be split by page, so when you print it out you can simply align each page side-by-side to see the full view of the org chart, or choose to print only certain departments (pages).

Cons: Sometimes I have issues with the full page loading or cutting off a certain section. I also find that the reporting lines do not always align as it seems they should. You have to go in and manipulate these sometimes.

Overall: Org chart.

Excellent charting software

Mar 20, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We use it to make workflows accessible by multiple users. It's like Visio but cloud based and easier to use. The flowcharts can be drawn and modified in no time.

Cons: Nothing. Once you are set up to use Lucidchart, you can even search the files on you Google drive, since they can be linked.

Wonderful for Diagraming Engineering Design

Mar 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: We are using the free version to diagram our Engineering Design process and timelines. For students it is simple to use, makes diagramming more fun. There is a good library to choose symbols from. I as a teacher like that students can access from home if needed. Students can also save to google drive using different file formats.

Cons: I really do not have any complaints for the free version, we only recently started using it. Some students get frustrated when they have lines that are not straight. Usually I fix the issue or demo it.

Easy flow mapping and planning tool

Mar 14, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's simple. We didn't have any training and just by exploring, we were able to use it to meet our needs and it was a lot cheaper than software that accomplishes similar things. Especially since you don't have to complete hours of training.

Cons: The most negative thing I can think of is that it gets annoying (OCD-wise) when the lines aren't straight. But you can fix that really easily by dragging things around. Sometimes moving from page to page can get annoying. But that's it.

Overall: Flow charts, business process improvements, office space arrangements (even things like where to put our desks...we can map it out. Kind of fun)

Good application

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: One of the best for project management. Specially for drawings diagrams. I used for my academic projects.

Our whole developing team uses lucid chart.

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Lucid Chart is very easy to use - creating flow charts, shapes, annotations, etc are clear and concise.

Cons: Sometimes it takes a while to load, not a major issue but tests my patience sometimes. Overall very efficient

Very powerful tool with the free features

Mar 13, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: The free version gives the user access to so much content and tools, it's remarkable how much you can get done

Cons: It can be confusing when working in different scales of size but you can get the hang of it pretty quickly.

Great functionality and ease of use

Mar 08, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This has been very valuable drawing process diagrams and exporting to any format you can think of. Good detail and pretty reliable even when working on bigger projects. There are many similar software solutions out there in it's class and this competes with the bigger players in terms of functionality and versatility.

Cons: We have had some lagging when first opening large diagrams. Once the cache is loaded it runs pretty reliable and have no need to worry about stability thereafter.

Capterra-loader

It is a simple and easy to use software, works in the cloud and local.

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is a software is very powerful to make flow charts and sketches, the software has many templates, this makes the job easier. The software allows you to import files from other software, this allows compatibility. Also, I like the management of documents in folders. Also, it allows to make presentations of the works. The best, you work from the web browser and there is a local version, you do not need to install the software and it is multiplatform.

Cons: The software does not have page formats, so you have to build them with the same shapes, which is why it is difficult to work when the document has an identification and margin format. There are few themas by default for the shapes. The name of the document is not displayed from the work window.

Overall: This software has allowed me to create works of flow diagrams very quickly; and also the possibility of making presentations from the same software reduces the time of preparation of presentations.

Excellent Tool for Creating Wireframes

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Ability to create custom templates
Ability to link data to objects
Very easy to use and intuitive
Ability to import visio diagrams
Ability to create professional looking mockups with data

Cons: There is not anything I really don't like about this tool. The one feature that would be nice to have is the ability to import a .css file to use for the creation of the wireframes

Lucid chart is a user- friendly, web-based diagramming tool.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: When I became a Mac user, I was most upset to find there is no version of Visio for Mac. Fortunately, I found Lucidchart. Lucidchart fits nicely with the rest of our cloud-based technology. This means it's accessible by all users in our organization, regardless of whether they are Mac or PC users.

Cons: With Lucidchart, cons don't come to mind quickly; however, I am still sorting through recent updates. Were I pressed to state a con, I would reference the slightly outdated looking user interface.

Capterra-loader

I have used Lucid chart to create and clarify workflows for my team

Mar 07, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Lucid Chart is very easy to use - creating flow charts, shapes, annotations, etc are clear and concise.
We have used lucid chart to organize our thoughts and communicate them in a clear way.

Cons: What I like least is when other people in my organization don't use Lucid Chart so their chart looks terrible and doesn't make sense

Capterra-loader

I am inexperienced with flowcharts but this application is easy to use.

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Offers different templates for different uses. I like that it offers wireframes, sitemaps and different options like android and iOS layouts.

Cons: Honestly it takes awhile to load on the page. I know this isn't a big deal and if fairly a minimal issue, I just must be a very inpatient individual.

Overall: I'm able to easily create a flowchart on a white board and then transfer it directly into Lucidchart after the meeting. It is helpful for when you need to share with a team.

The perfect tool for Mind-scaping projects

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lucid chart offers a variety of tools and options to customize from A to Z your page layout. From the color of the Background to the export quality and print. And in between there is just a huge amount of possibilities. Customizing your hotkeys and quick drag and drop tools, presentation options for team meetings and so much more. All of these elements really make the application easy to use and not overbearing with too many things on screen.

Cons: I have to say. I am not a fan of applications that ask you to pay monthly. I wish there was a stand-alone edition where you could do everything locally on your computer. Indeed you loose all the online options but that would be the trade in for having an independent software on your machine.

Overall: The possibility to organize my projects complexity, making them quite easy to understand and develop.

A good steady software for creating flow charts and org charts

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have used this on a few dozen charts that I have needed and I have had very few problems with it. It seems to be a good mid-range product. It is not overly simplistic or too complex. It will satisfy most of your chart making needs.

Cons: This product targets the mid range of use. If you are creating lots and lots of charts and want it very simply and quickly done, this product might be a little difficult for some users. On the other hand if you are trying to make some very complex flow charts, this might be a little too simplistic. However if you are in between those uses for infrequent chart needs, then this product will work just great.

Overall: For infrequent and mildly complex chart needs, this software serves that group very well.

flowcharts and class/sequence diagrams in computer science courses

Feb 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy for students to learn, free for education, easy to make diagrams, layout for diagrams and resolving problems/cleaning up messiness has improved drastically

Cons: UML templates are not so great, can't make line breaks within box content (e.g., decisions in flowcharts), and layout of text inside irregular boxes (like decisions in flowcharts) is not handled well

I love this tool, it's perfectly set up for building charts.

Feb 20, 2018
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that the end product looks great, it produces a chart that I'm proud of. It helps me to communicate complex workflows or thought processes.

Cons: There is a bit of a learning curve when getting started. I'm sure there are tons of features that I have yet to master!

Quick to learn, easy to use

Feb 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: LucidChart is a great tool to use for developing diagrams. I found the tool pretty easy to learn and use. One will learn the more advance features with continued use, but the basics will be learnt after a few clicks. It has everything you need for your diagram and charting needs. Try it out!

Cons: The graphics generated feel a bit engineering like, so if it's elegant beautiful diagrams one is looking for, this might not be the first choice. And not all features are free.

Amazing online diagramming tool that I can use anywhere.

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: LucidChart is an amazing online app that I can use at my desk, on my tablet, and on my phone. It's simple touch controls are designed for efficiency. The templates provided are incredibly diverse. The ability to link other diagrams, notes, and comments to elements is a great feature. We have used this tool for effective remote collaboration on complex process flow topics and for generating professional, beautiful diagrams in high dollar proposals.

Cons: Transferring ownership of a document was somewhat of an unclear process, but we ended up just copying it. I wish it would allow for more notifications when documents change.

Multi-functional tool for a lot of different uses

Jan 31, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This makes mockups and flow charts very easy to make. Those are the two main things I use it for. It does help me organize any structures or other ideas I need to see to think through and that makes it great for going from planning to action on something.

Cons: When it comes to work flows and processes, it's difficult to connect items unless you're giving them a lot of space for clean lines and directions. A little more customization options when it comes color and shapes would be nice, but it works for what I need it to do and probably does a lot more than I use it for.

Overall: Provides an easy way to map out ideas, process, work flows and even wireframes and mockups.

Lucidchart is such a joy to use; a breath of fresh air coming from other software

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Has Everything: L:C has literally every type of chart, bubble, line, and template that I can think of. I've yet to run into a situation where LC did not have something that would work.

Sharing Capabilities: Like Google Drive, users of LC can collaborate on charts. I know that our engineering team uses this a lot, I have yet to find a need to collaborate on charts that I've created, but I love how easy it is should the need arise. It even integrates with Google Drive to boot!

Does One Thing: Sometimes this is a con; when a software is just a One-Trick Pony. I think that its a trap that a lot of software companies fall into, especially young ones. They try to do too much too quickly and come to market with incomplete, inconsistent, or generic products in saturated markets. LC does charts and chart sharing so well that it can afford to do nothing else and I appreciate them for that.

Cons: Direction: If you are a chart rookie or simply are not sure where to begin with chart creation, LC has templates that can help, but the user has to approach LC with the creative vision and direction in play already. There is no sandbox mode for this part of the chart-making process; I still use a legal pad to start with. LC's templates are neatly categorized based on business needs or otherwise, but they are still just templates. In some respects, this is not so much a con as it is a natural limitation on the creativity chart-makers must overcome in the first place

A simple, easy to use tool for putting your brain on paper and being better organized.

Jan 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the ability to have different shapes and colors to group various thoughts together. It is also very easy to add shapes and lay them out on the page. It is also easy to create a PDF of your document.

Cons: I had some issues with the free version at home that I didn't have with the version provided at work. It was a little glitchy but still usable.

Easy to set up and start using

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great way to produce a variety of professional graphics, schematics and related documents easily. Such documents are a great way to communicate, instead of being limited to office, excel, PowerPoint, etc

Cons: It too a few days to get a used to the opposite for adding text too various shapes, moving the viewing screen around, and how to best manipulate arrows.

Overall: Time saving producing professional, organized visual business communications

Capterra-loader

Excellent program for software developers

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Love the easy-to-use interface.
Integrates great with Google Drive so I can access my files from anywhere.

Cons: Free for up to a certain amount of objects.
I love how easy it is to use and got very comfortable with it during a software development class I was taking online. However, once I hit my limit, I could no longer add to my chart.

Capterra-loader

Best Cloud Flowchart Product Ever

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Best UX Flowchart Editor on the Internet I have used so far
- Support Mac OS
- Great Support Team

Overall: Can't find any good Flowchart Editor on Mac OS like Visio, this one solves my problem!

Like Visio, but way cheaper and even simpler to use

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's so much more affordable than rolling out Visio. It's a got a very intuitive process to create what you need to create as well. I was worried the learning curve from Visio would be steep, but so far it seems to be quite easy.

Overall: It's a massive money saver!

Good for general flowchart creation

Nov 30, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This is much easier to use than trying to create complex flowchart is other software like Microsoft Word. The boxes/shapes are much easier to connect and manipulate.

Cons: Without purchasing the full product, there are a lot of limitations to how mnay objects you can have, etc that can make it difficult to make more complex charts.

It is like Visio only better!

Nov 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: As an avid user of Visio software, I can honestly say Lucidchart rivals it in almost every way. Lucidchart allows me to create drawings, diagrams, and charts easily and store them online for access from anywhere.

Cons: Obviously this software does not have all of the features of Visio, and sometimes the lines in flowcharts get squirrley.

Very useful and convenient chart drawing. Easy to make something that looks professional and clear.

Nov 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's simple and intuitive; very easy to use quickly. It doesn't require you to choose lots of options or fiddle around to get things to look good.

Cons: My previously saved shapes keep disappearing, it's not hard to add them back, but is a little irritating.

A Dependable Tool - Does it's Job

Nov 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's a very straightforward tool that is great at what it does. Has many great options, shapes, and functions if you know where to look.

Cons: It does not offer very much guidance as to how many of the standard shapes/functions should be used - then again, it's not marketing itself as a learning tool.

Overall: Used for process management and workflow organization, as well as to create visuals to add to presentations, training materials, etc.

Capterra-loader

Intuitive and Easy Flow Chart Software

Nov 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I was introduced to it by one of my vendors when they were designing our process flows. I got my own license to do the exercise on all aspects of our company. It is easy to use. They have a lot of formatted templates to help you.

Cons: The free version only allows you to use to make 3 at once. But if that is the only problem, it is a great tool!

Overall: It helps me make a visual image of our processes.

Great tool to get everyone on the same page

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We just started using this software a couple weeks ago and it has solved a lot of problems. The biggest thing that we have seen is that everyone is now on the same page with projects. We had to dive in to figure things out, but it is pretty intuitive.

Great Charting Software

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I started using this software in college for different classes like Information Technology and Operations Management. This software has also been great with helping me complete assignments. LucidChart is extremely user-friendly and I was able to learn how to use the software rather quickly. It's incredibly easy to drop in different shapes or images that you want and draw the connects from different processes/images to one another.

Cons: Only Con I can really think of is sometimes it can be frustrating to format shapes and resize them at times. While the software is fairly user friendly I have definitely gotten frustrated at times trying to resize images and have had issues when I was trying to connect certain processes to another and the program picks the wrong shape to connect to. I also wish it was a bit easier to print out these charts, but I don't think it's very fair to blame the software on that since everyone's charts are going to vary by width/size so it's up to the user to format it for printing.

Capterra-loader

Lucidchart has been great for visualizing our internal processes.

Nov 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Lucidchart's effective for outlining our company's internal processes in a clear, concise format. I really like that the editing is simple and it's not intimidating to move data around if necessary.

Overall: I get the ease of use when navigating their platform and the ability to share files with others in my network in just a couple of clicks. It's been great for us!

Run of the mill flowchart creator

Oct 17, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Sharing flows throughout products has been a good feature. We enjoy the ease of use and overall functionality

Cons: UI and price are the biggest hits against Lucid. It's a nice alternative to a few but draw.io has done the trick for us with the integration with drive it has been a real game changer

Great way to create flow charts, processes, seating charts, etc.

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use and has a lot of options for templates and shapes. We were able to create seating charts using the desks that are already available. We also use it very often for process improvement.

Cons: The part that i like least when using this software is the lines when creating a process/flowchart. They are a little tricky to get to go exactly the way you want.

Overall: We were able to create and map out processes that save our company a large amount of money. We also were able to do fun things like map out seating charts and ping pong tournament brackets.

Very positive experience, easy to use.

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The product is very easy to use. I need to create several value stream maps for my job and this is the best program I have used to accomplish this.

Cons: I wish that there was a greater value for the amount of money that you need to spend. While this is a great service, I think they should offer more for the amount I spend.

Capterra-loader

Best cloud-based flowchart software ever.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Lucidchart is hands-down the easiest to use flowcharting software I have experienced online. The software also has a gigantic library of UX images making this tool great for UX designers as well. The software is incredibly easy to use, offers a free version for making flowcharts using up to a limited number of elements. Education users can also get a great deal on Lucidchart for your school! Integration with Google products also adds to Lucidcharts value.

Cons: The software does come with a multitude of options and opportunities. Many of the shapes will not be useful to the common user but having options is not always a bad thing!

Overall: A free, easy to use, Google product integrated software that allows me to create flow-charts to visualize processes with ease.

Brilliant feature rich diagramming tool- great alternative to Visio!!!

Oct 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The interface prioritized commonly used shapes and chart types to allow you to quickly access the necessary shapes you need. Layouts automatically re-adjust themselves to your diagram which allows you to focus on your diagram rather than fitting it neatly on one page!

Cons: As I mainly use the free version there was a limit on the number of elements that could be included on one document- not really a con but as I wasnt in a postion to take out a paid plan for the business, it did limit me against using it for more complex diagrams

Overall: Great cloud based alternative to Visio- allowed me to pick up when I left off when out of the office

Capterra-loader

Regular user. I do mind maps, flow diagrams and presentations in the tool.

Oct 10, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very good set of templates to draw upon. Good range of functionality and I particularly make use of the Present function. This allow s for more dynamic presentations than you can achieve with Powerpoint or other traditional presentation tools.

Cons: Whilst it is easy to learn the basics, it can be a difficult tool to master. It can be fiddly when you want to make changes to diagrams, particularly mind maps.

Overall: It makes the sharing of information much easier - with the output and sharing features. This helps in using the tool as a brainstorming and planning tool.

Good experience - helped me create process charts all throughout college and in my current job

Sep 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and functional. Met all my needs and then some. Nice to be able to easily zoom in and out while creating flow charts.

Cons: I wish there were more shortcuts to creating flow charts so I could create them more efficiently and quickly.

Overall: More organization and clarity in process creation and improvement in our organization

Great online diagrams and process creation tool

Sep 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Ability to share the diagrams easily. 2. Extensive library of really useful diagrams and shapes including mind mapping, process, network and business diagrams. 3. Collaboration features - great to be able to pick up the colleague's work and add my own. 4. Love the date-stamping feature. 5. Very clean interface.

Cons: 1. No obvious version control. 2. Layers feature takes a bit of time to get used to. 3. Expiring links for sharing. It is probably a useful feature, but it is not clear as to when the link expires when you share the document with someone.

Overall: Edit and store and share process diagrams easily with my colleagues and clients.
Ability to pick business analysis tools and start collaborating with colleagues and clients immediately.

Great diagram tool, can't beat the education price (free), awesome that it integrates with Google

Sep 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What else can I say? It's a solid tool with lots of built-in graphics for all of your diagramming needs. I especially like the network rack tool, which lets you model out your whole rack intuitively. The Google integration means it's easy to get an entire school set up with accounts

Cons: The Google backup feature can be a little clunky sometimes, but it may have improved since the last time I checked. I have noticed gradual improvements, so maybe they've tackled it and I didn't even know about it!

Overall: Simple but powerful diagramming that also happens to be mobile-compatible

Its a very easy to use tool with some great assets but lacks some integration

Sep 07, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is a staple of my workload to plot process, data and system flows.. have also used for office relocation designs a little

Cons: This would be great if it integrated into other engines like BPM's but understand that this is particularly difficult to do especially these tend to have their own similar designers

Overall: Simple visions of complexity

Great online modeling tool

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the browser based solution as well as the integration with Google cloud. I also love the choice of multiple templates and the ability to create your own image templates.

Cons: The licensing model is a bit atiquated and stodgy. The customer service is also diffracted between product offerings. Not have customer support services know about multiple customer channels is just not adequate in this era.

Overall: Easy modeling of software systems as well as easy sharing with multiple collaborators. I thoroughly enjoy being able to store my design docs on my Google drive and have updates registered there.

Lucidchart is an easy to use and intuitive software for charting our departmental needs.

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's very easy to use and is cloud based. I don't have to worry about saving and backing up a document. Also, publishing the chart on the web for my boss to view is very easy. It is also very reasonably priced for everything that you get. They keep making product enhancements that are very useful and easy. It's also very easy to export files to share.

Cons: The only thing that I dislike is sometimes the arrow lines can get messed up when you add an element.

Overall: We use it to chart all of our marketing flow charts. It is easy to use and can be share easily. It's saved us a lot of time by providing a visual chart to others in the department.

I am very impressed with how easy it is to use Lucidchart, and the value for its price!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like how it is so much cheaper than Visio but does everything we needed to do in Visio. It's also very convenient that it is web-based, as you can use your account from any computer and it makes user turn over easier.

Cons: Some features (like changing line style) were not very intuitive, but after clicking around for a few minutes, I found what I needed to. Very short, targeted training videos might help, as opposed to longer, more generic ones.

Overall: Everything we needed from Visio in a fraction of the price. Also, having a web-based platform makes it easier to access and turn over accounts when users leave the company.

Very good diagramming software

Jul 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: easy to use software for diagramming. Lot of base diagrams are available to use, this makes it easy to use.

Cons: This software does not have its native versions so transferring base files from one version to another is difficult.

great for mapping out projects and work flows

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: great at managing work flows with use of diagrams. we use it to manage and work through every part of our business

Cons: may be a bit too detailed?

This makes very complicated Organization Charts so EASY!

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendliness, I just sit down and find new features. Love the little boxes that pop up an
show me the new cool additions to the tool. Also the Support team is awesome.

Cons: Sometimes it can be slow when I am pulling up complicated sheets. It will build the document or chart but the lettering shows as squares.

Overall: Making awesome Org Charts in a complicated department.

Helps non-designers build flow charts

Jun 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I have found Lucidchart to have a very smooth user experience. I love that it's very responsive and there are plenty of object libraries and templates so you have everything at your fingertips to help you get started quickly. We have a team plan and it makes collaboration a breeze. Sharing with others outside of the organization is easy to do as well.

Cons: It's fully cloud-based so if you have no internet, you won't be able to access it. I do wish there were more templates to choose from.

Great mind mapping and charting tool

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cost, specially over MS Visio. Also being online means no software to manage. Much simpler to use then Visio but still not super intuitive.

Cons: Not super intuitive, user interface could use some work, and its not as fully featured as more expensive options.

Great System

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, even easier to test it as they offer a free limited version online. I really like that it provides several different object to be used within charts. And i also like the it is possible to add titles and text within any area of the chart. I felt like the system was very easy to learn, in fact I don't that i ever did any more than they quick tutorial.

Cons: I don't really have any, it doesn't include some of the features that other charting system offer, but I don't think those are cons, unless those feature are a must for you.

Overall: I can go online an create a chart at any time from anywhere and that is really great.

Super easy to use, awesome UX and usability.

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is super easy to use. No real instruction is needed to get going from the get go. Drag and drop make things super easy.

Cons: I don't have that many cons of the software, I believe it would be better if they had a few more plugins for additional content to span across multiple departments.

Overall: Super easy to use and quick concepts from idea to inception.

Easy flowcharting software that integrates with other applications

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to get started creating flowcharts and embed in other applications.

Cons: Somewhat pricey for all features

Overall: LucidChart makes it easy to create flowcharts and share to other services. I use Atlassian Confluence and LucidChart makes it easy to create and embed charts directly in Confluence

One of my favorite products

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used Lucidchart since the very beginning. It has been an amazing tool that I've used for countless projects and in a growing number of ways. It's a must for designers, project managers or just planning in general.

Real nice cloud alternative to Visio

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: one of the main aspects of being in engineering team is to be able to communicate ideas effectively. my personal style is using diagrams. LucidChart gives be a cool platform to communicate my ideas from anywhere to anyone.