# Page 22 | Lucidchart Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 22 - Is Lucidchart the right Workflow Management solution for you? Explore 2254 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146136/Lucidchart/reviews --- Lucidchart 4.5 (2254) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 22 - Reviews of Lucidchart ## Showing most helpful reviews Showing 526-550 of 2254 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VH Ville H. Logistics Logistics and Supply Chain Used the software for: 6-12 months ### "Good software for creating workflows and developing processes" November 3, 2022 4.0 My overall experience with Lucidchart has been good. It has helped me create new processes and develop existing ones. In addition, it has allowed me to develop workflows and create diagrams from data. Pros Lucidchart is very simple to use, and it has various sound features. It is easy to import data, select different templates, and drag and drop hundreds of different types of shapes and smart art into creating workflows, processes, diagrams, etc. Cons Lucidchart user experience and the visual design of the platform do need some improvements. The efficient flow of commands and actions on the platform are not as smooth as other similar services. Switched from [Miro](https://www.capterra.com/p/128955/Miro/) My prior company used Miro Review Source Raiane A. ASSISTENTE Construction Used the software for: 2+ years ### "Excelente Software" March 4, 2023 5.0 No geral, é um bom software, útil pra universitários Pros A praticidade e a gratuidade de algumas funções Cons Poderia utilizar o modo de mãos livres e alteração manual dos quadrados Review Source EM Erika M. Director of Digital Product Development E-Learning Used the software for: 2+ years ### "Great for illustrating complex diagrams" September 3, 2021 4.0 Pros I often have to explain a workflow, and using Lucidchart is a very easy way and visual way to do that. The pre-built templates are absolutely KEY as starting from scratch is often too much work, but having a template helps immediately. And I like the pre-built shapes that you can click and drag to use. Cons It is sometimes difficult to use, especially when designing a flowchart and trying to use the arrows - sometimes they just strangely go all over the place, so it takes some getting used to for sure. Switched from [Gliffy](https://www.capterra.com/p/145714/Gliffy/) This option had more functionality. Review Source Avery K. HR & Talent Manager Information Technology and Services Used the software for: 2+ years ### "Easy to use to any chart you need! " October 17, 2018 5.0 Pros I used Lucidchart to make my company's org charts, action plans for engagement initiatives, and GDPR work processes. Lucidchart was perfect and easy to map out each project. I like being able to use different shapes and colours to signify different stages. It's also great because you can have multiple people on the account so you can collaborate on your charts. Cons The one problem I have is I seem to be kicked out of my company's account quite often and have to ask to access all the time. It's an easy fix, but no one has been able to tell me why that happens. Still worth using, but it's a bit of an inconvenience. Review Source VR Verified Reviewer Professor Higher Education Used the software for: 1-2 years ### "Excellent diagramming software" September 17, 2018 5.0 Lucidchart has helped me in the creation of a lot diagrams for my home works and projects, and all of this has been possible due to the student discounts. I had problems at first to get my student discount but after a second try, they gave me access with my educational email. Pros Lucidchart has a lot of great shapes to make high quality diagrams. The platform is really easy to use, it is possible to make an excellent diagram within the first minutes of use. The inclusion of latex equations makes a perfect combination with the built-in shapes. The online platform allows team collaboration and to have all your diagrams available anywhere as long as you have internet connection. Cons The fact that the platform is only available online affects the productivity since it is not possible to use the software without an internet connection. Review Source VR Verified Reviewer Projects and Change manager Non-Profit Organization Management Used the software for: 1-2 years ### "Flexible planning tool" February 16, 2022 4.0 Pros Lucidchart is a flexible tool to collaborate on projects, which plenty of options for visualizing project plans and delivery. Cons Some of the tools are not very flexible, it works best when creating diagrams following standard notation. Alternatives considered [Miro](https://www.capterra.com/p/128955/Miro/) Review Source VM Valentin M. React Native App Developer Information Technology and Services Used the software for: Less than 6 months ### "Easy to use, but not without slight drawbacks" October 30, 2021 5.0 Pros What I like about Lucid is the ease and intuitiveness of its use while creating diagrams. When I start creating a flow chart I might not be able to make a complete mental picture of what it would look like in the end. That is why it is essential for me to be able to quickly restructure the diagram while building it up. Lucid allows to do that easily: you don't have to worry about alignments while reshuffling and resizing different parts of the diagram: everything is done by the algorithm, which allows you to focus on the essence of the diagram, not its form. In the end you get a diagram or chart which looks really professional. Cons What made me a bit sad is that I failed to find template (and instruments) for creating sequence diagrams which are critically important for describing communication between a few entities (for example between a mobile app and a server) in time, as a series of data exchange instances. Because of that I had to use different online services which creates a hole in diagram integrity within our documentation. It is possible though, that Lucid does have the instruments for creating sequence diagrams and I somehow overlooked it. But since I looked through templates many times in a row without any result, it could be a signal that graphical interface could be improved. Review Source Rohit Y. Business analyst Information Technology and Services Used the software for: 2+ years ### "Tool to create charts and any kind of flow chart wireframe" April 5, 2019 4.0 Pros Ultimate tool to create wireframes using different features. Use case diagrams we can create with it very effectively. Also workflow can be created to manage the priority tasks. Cons Cost is the only factor if you are purchasing monthly per user. So try to buy anually Review Source VR Verified Reviewer Software engineer Computer Software Used the software for: 6-12 months ### "Lucidchart review" March 29, 2023 4.0 Pros I use this great tool because it facilitates the process of generating several kinds of diagrams including flowcharts, UML diagrams, and wireframes for websites. Most significantly, it has a very straightforward and easy to use interface. Cons Although being an excellent tool for producing diagrams, Lucidchart has certain drawbacks. It does not, for instance, offer a range of export extensions (It works with PNG and PDF). The cost of the extra additional features is also rather significant. Review Source OEO Ozan Emrah O. Business Analyst Information Technology and Services Used the software for: 6-12 months ### "Cool Assistant for Project Management" February 1, 2022 5.0 We are very satisfied in overall. Pros It is not only a drawing a application, but it is a design application. Instead of presenting customers some shapes and lines, it lets us visually improve the charts and diagrams so that they become more understandable and visually intimidating. Cons It becomes slower by time which we assume it is caused by WebGL. Review Source Jeff S. Founder Computer Software Used the software for: 2+ years ### "Great Alternative to Visio" March 31, 2018 5.0 Pros For anyone who needs to create flow charts or process flows, but finds that PowerPoint doesn't give you enough choice (but you don't want the complex tools like Visio), LucidChart is the perfect fit. It has a large number of different templates that you can use. And it is easy to use through drag and drop. And most importantly, it's web-based so that you can use it from anywhere and share with anyone with ease. Cons While it is beneficial to have the multiple levels/folders for storing documents created in LucidChart, I do find that it can be complex to search and find for things you have created. Review Source Denis K. architect Computer Software Used the software for: 2+ years ### "Does everything Visio does on the web" September 23, 2020 5.0 Brilliant. I see no reason to use Visio ever again. Pros It pretty much works excellently. It does everything a software professional will need. Cons Some UX glitches here and there. It doesn't feel as precise as Visio. But this could just be a feeling. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) Forced by the company Review Source MB Meagan B. Internal Audit Medical Devices Used the software for: 6-12 months ### "Makes flowcharting easy" October 28, 2021 4.0 Overall, this tool is integrated with other programs we use to easily share diagrams and flows across multiple departments and teams. Keeping one copy of a flowchart up to date at all times keeps version control issues down with sharing Visio files or pdfs. Pros Lucidchart is "smart". The software is intuitive and suggests flowcharting symbols to you, and makes it easy to keep the flow going without going back to your pallet to drag icons and lines etc. A really useful feature has been how easy it is to modify an existing flowchart by transforming Microsoft Visio flowcharts into Lucidchart. Lucidchart keeps all of the icons connected when you move icons around, and keeps it looking organized no matter where you place your icons (no crossing lines or diagonals walking across your icons). Cons Lucidchart can be improved with an easy commenting system - often times comments have to be attached to a specific icon, and general comments are harder to place within the tool. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) Flowchart was more intuitive. Review Source IT Isha T. Assistant Brand Manager Food & Beverages Used the software for: 6-12 months ### "Mesmerizing charts and diagrams" August 26, 2023 5.0 The experience with Lucidchart has really helped me a lot. Pros The thing I really like about lucidcgart are its state of the art and detailed diagrams, pie charts and flow charts. Cons There is zero aspect of Lucidchart that I dislike. It is the most preferred software for preparing charts and diagrams. Review Source aB asma B. IT Business Manager Consumer Goods Used the software for: 2+ years ### "I Love Lucid :)" March 22, 2023 5.0 Love it so much. Have been using it for 3+ years now. Learn a new thing every time I log in. Pros I love all its available features and the easiness of use amongst various diagrams and flows. Cons Wish there could be a better way to update Power Point slides Review Source Yasiru G. DevOps Engineer Computer Software Used the software for: 1-2 years ### "Best Diagram tool while being the easiest, Lucid Chart" August 18, 2019 5.0 As a whole Lucid chart is a really great tool which helps you to draw any diagram with ease and with the large amount of shapes and icons to be used in diagrams. Pros I have used Lucid chart to draw from simple flow charts to very complex architecture diagrams. And Lucid chart never disappoint me. It has all the icons and tools needs for drawing all kinds of diagrams we draw day to day. Web app of Lucid chart is really smooth so can be used any where and any device I work with. Cons One problem I had with Lucid chart is when it comes to drawing connections with one component to another in a chart sometimes the automatic lines which are drawn is not as I want that lines lines to be and sometimes it's hard to change that too. Switched from [draw.io](https://www.capterra.com/p/166985/draw-io/) Previous product I used didn't had the features. As an example they didn't have some components I needed to draw in architecture diagrams while Lucid chart providing those. So I switched. Review Source EN Emilia N. Communications coordinator Public Relations and Communications Used the software for: 1-2 years ### "Good tool for creating flowcharts and diagrams" August 24, 2022 3.0 Overall my experience has been good. Pros It is pretty easy to use, and it has multiple good features. Building flowcharts is easy with the help of a limitless amount of templates. Cons There are other products on the market which I prefer to use. They function a little smoother, and the overall quality is better. Switched from [Miro](https://www.capterra.com/p/128955/Miro/) Lucidchart tools were provided to me by my new company. Review Source Oluwa Locheyi H. Agent Commercial Retail Used the software for: 1-2 years ### "Un logiciel de Projet efficace " September 21, 2023 4.0 Pros Lucidchart est un logiciel de gestion de projet qui me permet de prendre en compte la gestion des projets de marketing, des projets collaboratifs, des projets à but non lucratif. Il m'aide aussi à créer des diagrammes aussi facilement . Cons Pour le moment je ne reproche rien a ce logiciel. Review Source AB Allison B. Security Analyst Marketing and Advertising Used the software for: 1-2 years ### "Lucidchart is an easy way to build diagrams" April 9, 2023 5.0 Pros The collaboration ability within Lucidchart makes it so easy for entire teams to make edits, review and discuss a diagram or process flow. Once completed, Lucidchart makes it incredibly easy to export the diagram into different formats. Cons I can't think of a single feature I felt is lacking regarding Lucidchart. Review Source Philip D. Used the software for: I used a free trial ### "Forget Visio, LucidChart is the new diagramming tool" March 28, 2016 5.0 We were long time Visio users, and it was coming time to upgrade Visio again - which was not a small cost. So we looked around and came across LucidChart. It imported our Visio diagrams without any issue. After a short time we found LucidChart so much easier to use, and it was great being able to share out master copies of our diagrams with our clients (who the diagrams are for). I also like that it is completely web based, and we don't have to install anything on our machines any more. Their online support is excellent, and they have lots of short You Tube videos which show you how to do lots and lots of things. Pros \* Ease of use \* You tube videos giving demos on how to do things \* Ability to share disgrams \* Running in a web browser so you don't have to install software Cons \* I found customers (who already use LucidChart) sometimes shared their diagrams with just the employee needing it "right then". However if someone else needed to work on it they didn't have access, and usually didn't have the rights to be able to share it with other people in our company. I wish when customers shared it with someone in our team that it was automatically shared with everyone in the team. This was such a big issue for us we ended up cancelling out company subscription, and converting it to a single user subscription forcing everyone to log in using the same account. Issue resolved with customers sharing with us. Review Source VR Verified Reviewer Economist Capital Markets Used the software for: 6-12 months ### "Interesting software" January 25, 2023 4.0 Pros A positive aspect of Lucidchart is that it is a popular online diagramming and flowchart software that offers a wide range of features and tools to help users create professional-looking diagrams and flowcharts. Lucidchart is easy to use and has a wide range of pre-made templates, shapes and icons that can be used to create diagrams quickly. It also offers integrations with other popular tools like G-Suite, Confluence, and more. Cons A negative aspect of Lucidchart is that it can be quite expensive, especially for users who require a high number of diagrams or need to collaborate with large teams. Additionally, some users have reported that the software can be a bit complex for beginners to use, and the user interface may not be as intuitive as other diagramming software. Review Source Abimbola K. Customer Support Team Lead Entertainment Used the software for: 2+ years ### "I use Lucidchart to brainstorm. " June 25, 2018 5.0 Pros Lucidchart is easy to use and intuitive too.It is web based,thus the ability to collaborate with Lucid chart has been very helpful. I am able to integrate Lucidchart with my Google drive,and this has served as the default way I save my diagrams. It has been helpful in organizing my thoughts and overtime,I have discovered my team understands me better when I explain concepts with the use of maps and diagrams and Lucidchart makes this possible. Cons I will like to see Lucidchart add more templates covering more mapping and diagramming types.I have always leveraged on templates to prevent me working from scratch. Review Source Kristofer R. Student Chemicals Used the software for: 6-12 months ### "The facility is in Lucidchart" May 9, 2022 4.0 Ease and comfort, I don't use any other program when it comes to making diagrams, I'm so used to Lucidchart that I can't change it honestly, it's very easy to use. Pros The ease of adding elements is amazing, as well as the quality of working together in real time, it does not take long to reflect what someone else is doing, everything is fast, the tools that are given and the freedom to do whatever there is in terms of diagrams. Cons It could be your file limit in the free version, you can only work with three files, and when you make a new one the others can only be read. Another bad thing is that they do not save the user settings in some tools, such as arrows. Review Source TM Tatiane M. enfermeiro Medical Practice Used the software for: 2+ years ### "plataforma com desempenho médio" January 2, 2023 3.0 média, não gostei muito, me arrependi de assinar. Pros é fácil de usar, porém tem poucos recursos comparados ao canva Cons poucos recursos, designe engessado, poucas opções de ferramentas, poucas opções de designer Switched from [Canva](https://www.capterra.com/p/168956/Canva/) porque o canva tem bem mais ferramentas, é mais fácil de usar, mais prático e tem mais tipos de designer Review Source BH Ben H. Lawyer Legal Services Used the software for: 6-12 months ### "Great product for diagrams" March 28, 2024 5.0 Pros You can easily create color diagrams and flow charts. Cons There's not really any negative features we've discovered. Switched from [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/) Lucid Chart was easier to use than Power Point. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.