# Page 24 | Lucidchart Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is Lucidchart the right Diagram solution for you? Explore 2246 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146136/Lucidchart/reviews

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Lucidchart

4.5 (2246)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 24 - Reviews of Lucidchart

## Showing most helpful reviews

Showing 576-600 of 2246 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GP

Graciela P.  
Employee  
Consumer Services  
Used the software for: 6-12 months

### "Lucidchart a great software to create diagrams"

July 23, 2022

5.0

I really love this software, i like it and i will use it again

Pros

I really like the easy way to create differents diagrams and the differents tools that this software provide us to make a good work, this software it's absolutely useful and you can use it in a lot of platforms.

Cons

For the new users or the people that don't have experience with this kind of software it's a little bit difficult to understand at all whole the functions, at the same time the interface it's a little bit annoying.

Review Source

DM

Donald M.  
Senior Specialist  
Telecommunications  
Used the software for: 6-12 months

### "Team management tool of nite"

June 18, 2023

4.0

Solid for vendor team management and silo team man5, found adoption across business units tricky.

Pros

Dynamic and cascading changes immediately visible to all participants in our daily stand up sessions.

Cons

Lack of seemless integration required in a multi platform enterprise environment. The integration is there but tricky with firewalls.

Reason for choosing Lucidchart

Cost , features , teams poc results

Review Source

AC

Angela C.  
Product  
Facilities Services  
Used the software for: 6-12 months

### "Virtual Whiteboard"

November 29, 2021

4.0

Easy to figure out how to use and get up and running quickly.

Pros

I am very visual, and as a remote team, I use LucidSpark in place of our in-office whiteboard to brainstorm, organize, and keep the list so that everyone is on the same page and knows the priority, and can see the big picture.

Cons

Some of the auto-formatting is annoying like lines or arrows that auto-snap to objects or points I don't want it to. I wish there were a few more shape options.

Review Source

CD

Carolyn D.  
Project Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to Use and Intuitive "

May 3, 2022

5.0

Haven’t had issues with them. Whenever I need to contact them, they are quick to email me back.

Pros

Suggests next steps when creating charts and workflows

Cons

Would like more help text and the ability to increase the size and customize the toolbar for own needs

Review Source

Fahad D.  
Android  
Computer Software  
Used the software for: 6-12 months

### "Best Online Chart Making tool"

February 8, 2023

5.0

Pros

LucidChart is a tool that our team members love to use for creating timelines and project development charts in a beautiful looking IDE

Cons

Could be a bit better in terms of creating new projects and assigning collaborator roles within the team

Alternatives considered

[Google Charts](https://www.capterra.com/p/176573/Google-Charts/)

Review Source

VR

Verified Reviewer  
Operations Manager  
Higher Education  
Used the software for: 6-12 months

### "Cloud-based tool for creating helpful, visual charts"

July 10, 2018

5.0

Pros

Lucidchart does one thing very well - create any type of chart, line, or bubble that you can think of. When creating a chart in a program not specific to charting like Word/PowerPoint, margins and layouts can become confusing and frustrating. Lucidchart "snaps" into place in an aesthetically pleasing way. Being cloud-based is incredibly helpful. As someone whose job extends past a 9-5 reality, the option to revisit a thought from anywhere is a true selling point. As a visual learner, the opportunity to create hierarchies and explain project management through charts rather than words is ideal.

Cons

Lucidchart, like any software, is relatively pricey for its highly-specific functionality. A small annoyance - raw files cannot simply be shared, they must be exported as .PDFs and shared that way. An autosave feature would be the cherry-on-top.

Review Source

HP

Hong P.  
Cloud Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Great Visio alternative as a start"

October 13, 2021

5.0

Great product, easy to use.

Pros

Their Cloud Insights feature is great at importing and diagraming cloud infrastructures.

Cons

I have had issues importing and exporting diagrams from & to Visio format. This might have improved as I have not used the feature for a while.

Alternatives considered

[Visio](https://www.capterra.com/p/201133/Visio/)

Reason for choosing Lucidchart

no OS restrictions, cheaper and cloud-based

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

no OS restrictions, cheaper and cloud-based

Review Source

LD

Lekhya D.  
DevOps Engineer  
Computer Software  
Used the software for: Less than 6 months

### "A good experience for a new user as of me"

March 1, 2024

4.0

A great experience as of now, Looking forward to use and let you know if ther is anything that you could hemp with

Pros

So basically, we use lucidchart is to create process flow and workflow for the project management and it's been a quite good experience with lucid chart a great ease of pictorial representation.

Cons

We could make the UI tools more specific to easily navigate.

Review Source

SA

Sourav A.  
Full stack developer  
Accounting  
Used the software for: 6-12 months

### "A picture is worth a thousand words: 5X my income"

February 15, 2023

4.0

Many individuals tend to learn better through visual aids. In some cases, relying solely on tools such as PowerPoint presentations or spreadsheets may not effectively communicate the complete message. However, by organizing and presenting data in a manner that corresponds to the various components, groups, or products involved, everyone in the audience can feel engaged and gain a clear understanding of the information being conveyed.

Pros

The saying "A picture is worth a thousand words" has held true for me, as using visual aids has significantly increased my income and contributions to my organization. Previously, I had used PowerPoints for diagrams and process illustrations, but using Lucidchart has allowed me to tell stories more effectively and with greater ease. The positive reception from my audience has led to an improved reputation, and my use of Lucidchart has become somewhat synonymous with my personal brand. Although I still have room for growth, I am optimistic about the future.

Cons

My top request is for the web browser to include spell check in its text reader, which currently it lacks, despite the mobile app for iOS having it. It seems strange that the desktop version does not have this feature yet.

Review Source

ER

Erik R.  
Manager - Strategy, Planning, Performance  
Higher Education  
Used the software for: 6-12 months

### "Lucidchart Review: Great for Flow Charts and Diagrams"

January 13, 2023

5.0

I used Lucidchart for tracking project management and benchmarks across a division at a nearly billion dollar company. It was a wonderful tool.

Pros

Very easy to make, edit, and share projects. Looked very professional and high quality. Extremely good set of tools for making visualizations.

Cons

I wish it was easier to make high resolution exports of projects into different file types.

Review Source

BC

Betania C.  
IT Consultant - UX Designer  
Information Technology and Services  
Used the software for: 2+ years

### "Great tool to create flows and diagrams"

July 1, 2022

4.0

I have over 15 years of working with Lucidchart and other diagramming and wireframing tools.

Pros

Lucidchart is very easy to use and allows you to create/update flows quickly. I loke also the fact that you can share and work with other members of your team.

Cons

I would like to have a more potent wireframing feature. Even though you can use it for this purpose, it is a little bit basic to do this type of work. All need to include more shapes.

Review Source

CU

Chantal U.  
administradora  
Government Administration  
Used the software for: I used a free trial

### "Lucidchart la mejor app para diagramas."

November 25, 2023

5.0

Lucidchart para mi es una de las mejores app para crear diagramas de flujo es practica y tiene muchas herramientas y me encanta la pizarra porque te facilita aun mas para crear el diagrama.

Pros

Tiene una buena pizzara que te pertime crear tu diagrama de flujo con mas facilidad, ademas de sus herramientas que son muy facil de usar tambien puedes personalizar tu diagrma a tu propio estilo.

Cons

Su unica desventaja es que no es gratis, pero tiene una prueba gratuita eso lo compensa.

Review Source

VR

Verified Reviewer  
Fotografo  
Fine Art  
Used the software for: 6-12 months

### "Pratico e funzionale"

December 17, 2022

5.0

Nel complesso mi ritengo soddisfatto del prodotto e mi sento di consigliarlo soprattutto per la sua semplicità di utilizzo.

Pros

Ottimo programma per la creazione di diagrammi di flusso online. Fra i sui punti di forza ha sicuramente la semplicità d’uso e la disponibilità di moltissimi strumenti integrati super utili.

Cons

Unico difetto che ho riscontrato è che a volte ha problemi nell’esportazione di alcuni documenti.

Review Source

FT

Fabiana T.  
Postdoctoral Researcher  
Research  
Used the software for: 1-2 years

### "A User-Friendly Diagramming Tool"

March 28, 2023

4.0

Overall, I would recommend Lucidchart to anyone looking for a user-friendly and versatile diagramming tool. It's a great option for those looking for an easy-to-use tool for creating diagrams and flowcharts quickly and efficiently.

Pros

As someone who has used Lucidchart a few times, I've found it to be a user-friendly and versatile diagramming tool. The drag-and-drop interface makes it easy to create a wide range of diagrams and flowcharts, and I've appreciated the ability to collaborate in real-time with others on a project.It has a wide range of diagramming tools, from basic shapes and lines to advanced charting and diagramming tools. This has made it a great tool for creating diagrams and flowcharts for both personal and professional projects.

Cons

However, I have found that Lucidchart has limited formatting options compared to other diagramming tools, which may be a drawback for users needing more advanced formatting capabilities. The free version can be a bit limited, it only gives you 3 editable documents and limited shapes for document.

Review Source

AK

Apoorva K.  
Consultant  
Information Services  
Used the software for: 2+ years

### "Lucidchart"

March 3, 2022

5.0

Pros

Lucidchart has soo many options to create flowcharts, process flow diagrams, workflows, and general visual representation. I use it daily in my professional life to create such visuals. It's an easy-to-use software that you can integrate with other software too. I use it with the google suite or collaborate directly on lucidchart.

Cons

Nothing. I love this software and use it daily.

Review Source

RC

Robert C.  
Network Engineer  
Computer Networking  
Used the software for: 2+ years

### "LucidChart - Recommended and Intuitive"

January 30, 2023

4.0

Pros

Ease and intuitive use and enhances collaboration

Cons

Does not include automatic inclusion of 3rd Party Stencel's

Review Source

tN

teran N.  
software engineer  
Computer Software  
Used the software for: 2+ years

### "Diagramming tool with wide range of features"

February 28, 2023

4.0

I have been using lucid chart for few years and this has helped me in my university works and my career life.

Pros

This is a cloud based diagramming tool that I use to create and share diagrams. Normally I create flow charts and mind maps. There are customizable templates available and I can customize them using drag and drop feature. I use the free version and I'm really satisfied with the feature set I get for free.

Cons

For me it is difficult to add and edit text of arrows (relationships of diagrams)

Review Source

VR

Verified Reviewer  
Photographer  
Media Production  
Used the software for: Less than 6 months

### "Easy online graphics and flowchart creator."

December 31, 2019

5.0

For a simple workflow, lucidchart is one of the ready to go options, just signup and use, no installation required.

Pros

The registration is very simple. Creating a flowchart for my event just got so simple by lucidchart. The library is huge and can be imported through just one click. After importing it shows how to use the software, a quick guide which is very good for first-timer. All the icons and options are familiar which makes it easy to use, and simplify converting to the new platform. With Visio compatibility, it is really simple to work with already created charts. The sharing option is a huge plus for me, embedding to WordPress is just a few clicks.

Cons

There are too many icons on the window. Fullscreen only hide an icon, which is odd. I think they can make fullscreen with editing option is better for me. And If I can hide the menu it's will be better.

Review Source

VR

Verified Reviewer  
Director Of Technical Services  
Marketing and Advertising  
Used the software for: 2+ years

### "Great for Smaller Flowcharts"

September 25, 2019

5.0

Lucidchart is a great tool for small flowcharts and diagrams that are used during the documentation process.

Pros

The free version is the perfect tool for those cases where you don't need a full-fledged Visio license. Incorporates nicely with Google Drive.

Cons

The number of symbols was limited at first, but that seems to be increasing. Page layout can be confusing until you get used to how the product handles.

Alternatives considered

[Visio](https://www.capterra.com/p/201133/Visio/)

Reason for choosing Lucidchart

The free product serves the need for most cases where a full-fledged Visio license is overkill.

Review Source

Kuvam M.  
Vice President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Give your process flows a visual representation"

July 22, 2022

5.0

We presented the diagrams and workflows designed through Lucidchart to the Chief Minister of a State in India. The Chief Minister was impressed with the details and the clarity the workflows provided him in making his decision.

Pros

The ease of use and the templates that already exist. I think this software helps design process flows with a great deal of customization.

Cons

There isn't something I dont like in Lucidchart. I just think the interface could be more exciting.

Review Source

VR

Verified Reviewer  
Full Time Translator  
Publishing  
Used the software for: 6-12 months

### "Look no further for digital whiteboard"

September 29, 2021

3.0

The software is really a ​one-stop shop for your whiteboarding needs: from mind mapping to drawing and charting... But the abundance of buttons can make a havoc, and clutter. That makes the experience less pleasant.

Pros

The Reporting & Statistics are astonishing. Complete and have what I looking for. There are too good features like mind mapping and brainstorming, and with the ability of adding your team members you are really in good company!

Cons

The Library of shapes, icons and graphics are not that diverse. Some of the items (logos) are outdated. Another is not there at all.

Review Source

VR

Verified Reviewer  
Software Development Intern  
Information Technology and Services  
Used the software for: 6-12 months

### "Great for web development!"

February 8, 2024

5.0

I have enjoyed using Lucidchart a lot and will probably continue doing so.

Pros

Lucidchart has made it really easy for me to work on making flowcharts and to make wireframes for any websites I'm making. The drag and drop features make it so easy.

Cons

Happy for now and I don't have any cons to list about Lucidchart.

Review Source

Diego C.  
Technical Director  
Market Research  
Used the software for: 2+ years

### "Professional graphs and diagrams on the web"

April 16, 2019

5.0

I used Lucidchart to create different types of diagrams (mostly UML) and I have to say that I was impressed and productive in no time.

Pros

Lucidchart is an absolute gem in general and specifically for most diagramming needs. It's incredibly complete yet simple to use, the user interface is intuitive enough to make you rapidly productive even with the most demanding needs.

Cons

Being a generic diagramming tool doesn't help so much with specific types (like UML), when sometimes what happens on screen doesn't always make completely sense so you have to be careful.

Review Source

Jonathan C.  
Lead Software Engineer  
Computer Games  
Used the software for: I used a free trial

### "Got charged over $350 for a single month after my free trial elapsed"

July 5, 2020

1.0

Terrible. I feel angry and used.

Pros

It works. You can make a chart and they have a lot of options.

Cons

I hopped on lucid chart to make a few slides for the class I was teaching. I got about 30 minutes in before the paywall hit. I had already sunk a bunch of time into my diagram and wouldn't be able to use it if I didn't sign up for the free trial. The website says you'll be charged about $9/month per person. The class came and went. I was busy and soon forgot about the trial. When I checked my credit card statement I saw a charge for about $360 dollars. The charged me $90 per person for a team of 5 people, without me ever having done anything extra to specify this. This is just the defaults. Costly mistake. I'm super angry. I don't bring in a lot, and simply wanting a good slide for class turned this into a many hundred dollar mistake.

Review Source

HJ

Harish J.  
Business Development Manager  
Consumer Goods  
Used the software for: 2+ years

### "My first preference is Lucidchart when I want to create a diagram to explain something to my team"

September 18, 2018

4.0

Pros

I am the person at our team to explain new project opportunities and most of the team members prefer a systematic or diagrammatic explanation of details. Apart from the initial learning time on how to use this app, it will save tons of energy and money for sure. I used to draw using a pen and paper and Lucidchart changed everything to just the computer screen. I can collaborate with other members of my team to make updates on my diagram. I can clearly set permissions on where someone other than me can do an edit. Sharing the diagram online is just a matter of seconds.

Cons

I think Lucidchart must add more advanced templates for the basic users. The other main drawback is that there is no offline access to Lucidchart in any platforms. If there was a desktop client application that works offline as well and automatically updates all the edits when the PC connects to internet would have been much helpful.

Review Source

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