# Page 56 | Lucidchart Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 56 - Is Lucidchart the right Org Chart solution for you? Explore 2251 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146136/Lucidchart/reviews

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Lucidchart

4.5 (2251)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 56 - Reviews of Lucidchart

## Showing most helpful reviews

Showing 1376-1400 of 2251 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Cory S.  
Client Services Analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "Project Planning & Visualizing Data Flow"

September 18, 2020

5.0

has allowed me and my colleagues to collaborate and adequately support our clients.

Pros

makes it easy for my team to come up with charts that visualize how our clients' architecture and data will flow. This allows me and my colleagues to understand how to best support the client.

Cons

I have not run into any issues with . For my use, it has been wholly adequate. Over time, that may change and I may find myself wanting more from the software.

Review Source

VR

Verified Reviewer  
SDE  
Internet  
Used the software for: Less than 6 months

### "Lucidchart"

October 7, 2020

4.0

great I used this for one of the presentation and got what i wanted very quickly.

Pros

Simplicity and ease to use I used this for one of the presentation and got what i wanted very quickly.

Cons

nothing much I used this for one of the presentation and got what i wanted very quickly. Will have to try more to see its cons

Review Source

JV

Jessica V.  
Quality Systems Consulsant  
Management Consulting  
Used the software for: 6-12 months

### "Great product for simple yet detailed metrics"

December 4, 2020

5.0

makes customizing quality metrics so easy, I was even able to help develop metrics for Lean/5S/Six Sigma purposes for my clients.

Pros

I loved that I was able to customize colors, titles, shapes, and diagrams to fit my customers needs, without having to jump through hoops to get the job done. It’s such a simple and easy to use program!

Cons

The navigation of the menu was a bit cumbersome at first, but once I became familiar with the software I knew right where to go to find all the tools I needed.

Reason for choosing Lucidchart

The flow and ease of use was much greater than Visio had to offer and it was at a much better price point, so it fit better in my clients budget.

Review Source

VR

Verified Reviewer  
Sales Engineering Manager  
Computer Software  
Used the software for: 6-12 months

### "Big upgrade to your process map creation"

December 30, 2018

5.0

Pros

I'm a fan of process maps to make sure everyone is on the same page. This hasn't been easy to create in the past. The best option before was Visio but I didn't like the UI and it could be a pain to use. I like because it's online and the UI is much better.

Cons

It's a tool I don't use too often. I also find that some people don't like process maps so rolling them out can sometimes be difficult.

Review Source

Michael L.  
  
  
Used the software for:

### "I love Lucidchart"

November 22, 2016

5.0

I use it for all of my communication planning and data mapping presentations. It s quick, easy and and has helped us trace areas for improvement as well as problem points in our data integrations.

Pros

ease of use

Cons

It took me a little bit to get used to the interface, but once I caught on it was fine.

Review Source

RA

Rahul A.  
Head Of Online Marketing  
Human Resources  
Used the software for: I used a free trial

### "Diagram creation on steroids"

February 19, 2019

4.0

Pros

It's an amazing, intuitive tool to create flowcharts, org charts, mind maps and so on. Being in consulting, this tool helped in creating high-quality professional graphs. It contains a tons of shaped ready to be used simply via. drag and drop.

Cons

Only one flaw could be that the sharing and rights management could be a little more intuitive. Had problems sharing the current diagram with an external (freelancer) who needed the chart urgently.

Review Source

VR

Verified Reviewer  
Secretary  
Computer Software  
Used the software for: 1-2 years

### "Very useful for making flow charts"

October 15, 2019

5.0

We use it to draw up flow charts and diagrams and it seems to serve its purpose very well.

Pros

It is very easy to make flow charts and relationship diagrams. When you connect two boxes and move them around they stay connected. It makes it much more efficient than the ​others I have tried.

Cons

I don't really have anything negative about it. It does exactly what I would expect it to do and seems easy enough with a lot of features.

Review Source

Rodrigo C.  
Developer  
Higher Education  
Used the software for: 1-2 years

### "I always feel like I spend more time fighting than using it"

May 30, 2018

3.0

Pros

The fact that you use it from your browser makes for a low barrier to entry, and easy to access anywhere

Cons

At the same time, it feels somewhat clunky and sluggish, often making me doubt if I am using it wrong or if the problem is the software itself

Review Source

DH

David H.  
Research Associate  
Research  
Used the software for: 2+ years

### "Awesome collaborative program"

November 28, 2016

4.0

I really enjoy using this program for collaborative projects. The ability for everyone to collaborate in a single space is great.

Pros

Lots of templates you can use

Cons

Difficult to remember the types of objects possible within each template. Often I end up opening up multiple templates ED / Flow Chart / Mind Map to determine what concept fits best for my work

Review Source

SK

Sonia K.  
Sr. Business Analyst  
Telecommunications  
Used the software for: Less than 6 months

### "Lucidchart : User friendly app"

November 1, 2021

5.0

Excellent

Pros

I find the ease of use, hassel free UI the best thing about

Cons

Nothing so far. I find the app user friendly

Review Source

JG

Jennifer G.  
Project Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Helpful tool for workflow processes and collaboration"

May 16, 2022

4.0

Pros

Relatively easy to use, customizable, fits for different needs and industries

Cons

Need more templates and beginner instructions/guides

Review Source

DG

Dina G.  
Digital Marketing Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Use this software for all different types of charts"

July 30, 2019

5.0

Pros

I like that I can make any type of chart and it's super easy to use. I prefer this to any other ones I've used in the past. Charts come out cleaner and they are less time consuming to make.

Cons

There are times I wish there were more templates which would make it a bit more intuitive.

Review Source

TT

Timothy T.  
Technical Director  
Religious Institutions  
Used the software for: Less than 6 months

### "Useful"

October 18, 2021

4.0

Pros

It helps me stay organized. It cleans up the drawings and workflow.

Cons

It’s difficult to make drawings with specific dimensions.

Review Source

KJ

Kyle J.  
Web Application Developer  
Education Management  
Used the software for: 6-12 months

### "Solid Charting Software"

May 6, 2018

5.0

User Friendly Data Charting Platform.

Pros

Large array of different chart type to fit all needs. Overall, very flexible and simple to use. Features to share charts across different platforms like google drive. Allow collaboration online with other users which is a plus. Has templates to get you started quickly if you need help getting started.

Cons

Sometimes it becomes difficult to format shapes and resize them or even when trying to resize images.

Review Source

VR

Verified Reviewer  
Assistant Product Manager  
Human Resources  
Used the software for: I used a free trial

### "A good product"

March 24, 2016

4.0

Easy to learn and use. I started UX wireframing with Lucid chart and caught up with it real fast. I used it for my web as well as android app which was centered around women.

Pros

Different categories of mock ups. Ease of use and building.

Cons

outdated version mockups in android, ios and HTML 5. More options should be there for font and color schemes. Think on the lines to design entire user experience in Lucid Chart. The designer needs only to add minor aesthetics in Photoshop

Review Source

VR

Verified Reviewer  
Business Analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "Simple chart but works excellently"

December 10, 2019

4.0

since it can produce good visualization, it is a useful tool for a business analyst like me.

Pros

Lucid chart can be a substitute of Microsoft Visio, it is also an easy to use application. Even a simple chart can become an expressive diagram. Thanks to application

Cons

I have nothing against this application because it can also let you collaborate with other user, allow them to revise and update existing file.

Review Source

TT

Tyler T.  
Student  
Education Management  
Used the software for: Less than 6 months

### "Overall good software to use when creating flowcharts"

December 27, 2022

5.0

Overall experience very positive, it was a simple tool that I was able to pick up quickly.

Pros

I had never used any flowchart creation software in the past, was very easy to learn and allowed me to create very effective flowcharts and diagrams in a short period of time.

Cons

Sometimes creating boxes can be a little slow at times. To alleviate this pain point, there could be a more efficient way of creating boxes rather than dragging and dropping.

Review Source

Tabatha M.  
Software Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "LucidCharts is Awesome"

March 24, 2016

5.0

Best software for making diagrams, easy to add custom images/items, easy export and setup. It appeases my ocd in so many ways! has saved me in several situations by allowing me to visualize/prototype my ideas quickly and export something that looks professional.

Pros

See above for pros. The interface in general is also nice.

Cons

Can be non- intuitive at times, frustrating when the lines won't get exactly straight after much manipulation (you can delete the line and then it's fine) .

Review Source

VR

Verified Reviewer  
Lab TA and Tutor  
Higher Education  
Used the software for: 1-2 years

### "Great cloud-based alternative"

November 23, 2016

5.0

Plenty of features, good layout, and reliable. Also the export options are solid and always work out well for what I need. Some of the graphics could use updating, but overall a great app.

Pros

Plenty of features/layout options, and file formats.

Cons

Could use a little graphical updating.

Review Source

SG

Shaurya G.  
Software Developer Intern  
Computer Software  
Used the software for: 6-12 months

### "Great collaboration tool for remote teams"

May 30, 2022

4.0

Pros

Structured visualization tool which can be shared easily. Provides great visual options including the AWS tools icons which is great if your application uses AWS tools

Cons

Sometimes it becomes difficult to move the whole flowchart together. Not widely used by many companies

Review Source

VR

Verified Reviewer  
Team Lead, Internal Careers  
Human Resources  
Used the software for: 6-12 months

### "Great for Process Outlines"

March 23, 2022

4.0

I've had a good experience & I do recommend it to others to use when creating visuals for processes.

Pros

I have recommended my team use Lucid chart so that they could create visuals for our processes.

Cons

Sometimes it can look a little messy if you're not used to creating diagrams with yet.

Review Source

SA

Shenal A.  
Web Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Simple Chart Tool"

April 30, 2023

4.0

Pros

Many tools for creating engaging presentations.Simple user interface.

Cons

Hard to navigate with the size of the diagram.

Review Source

MG

Mark G.  
manager  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Why Lucidchart works for us"

July 18, 2022

4.0

It is the ease use and understanding with all our employees

Pros

The product has an ease of use we can customize the product with all the templates available, it's a plus that it integrates with Google sheets

Cons

We haven't found any faults working with the program to date

Review Source

HC

Hildelisa C.  
Student  
Computer Software  
Used the software for: 2+ years

### "Great software"

November 23, 2016

5.0

I like the large number of diagrams I can do in . I love being able to export diagrams to different formats and support for Drive and Microsoft Visio. The only thing I don´t like is that it takes too long to load the diagrams.

Pros

The large number of diagrams and compatibility with other similar software

Cons

The software takes a long time to load the diagrams

Review Source

VR

Verified Reviewer  
Hardware Developer  
  
Used the software for: 1-2 years

### "Very intuitive and easy to use."

May 4, 2018

4.0

Pros

The software is easy to use and you can get it working pretty fast. The graphis are nice and the linking features are awsome

Cons

There some features that are paid and some export options are not good. There are not links to databases.

Review Source

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