# Page 58 | Lucidchart Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 58 - Is Lucidchart the right Business Process Management solution for you? Explore 2246 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146136/Lucidchart/reviews

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Lucidchart

4.5 (2246)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 58 - Reviews of Lucidchart

## Showing most helpful reviews

Showing 1426-1450 of 2246 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Scott M.  
DevOps  
Design  
Used the software for: 2+ years

### "Awesome choice for a traveling DevOps guy "

November 22, 2016

5.0

I've been using LucidChart for over three years now. And I've found it extremely helpful in making documents and diagrams. I've even made some diagrams while on flights and while waiting around in the airport. LucidChart is versatile and helpful for traveling pros on the go.

Pros

It does everything I need it to do, and is easy to use.

Cons

No offline client

Review Source

KL

Kevin L.  
VP Engineering - Product Designer  
Human Resources  
Used the software for: 1-2 years

### "Great app"

March 24, 2016

5.0

At Talentoday, we are using LucdiChart for our functional specifications.: - User experience specs - Back-end and Sysadmin specs - Data science specs

Pros

\- Easy to use - Wide variety of blocks for diagrams

Cons

\- I like the web-based interface but I would like a Mac App with the possibility to work with local files.

Review Source

MC

Marialuisa C.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Wish it was a little easier to use"

January 14, 2023

4.0

Pros

It was available for designing complex visual workflows.

Cons

It felt like I would need training and the best products are those that you feel like you can just play with and know how to use without any training.

Review Source

RH

Ramez H.  
Solution architect  
Information Technology and Services  
Used the software for: 2+ years

### "Diagramming anywhere"

November 26, 2016

5.0

Lucidchart offers a great platform allowing for the creation of a wide range of visual charts and diagrams previously only possible through a locally installed program. Lucidchart's ability to run from a web browser and store your content in the cloud makes it very flexible to consume ultimately driving up efficiency.

Pros

Very flexible.

Cons

Can be slow sometimes.

Review Source

VR

Verified Reviewer  
Support Manager  
Computer Software  
Used the software for: 6-12 months

### "The design tool you need!"

January 8, 2019

5.0

Pros

My company has such a love for this tool. We use it so often to display company structure and define processes. It creates very clear guidelines for flow. Definetly helps with knowledge disperseing across the company

Cons

I don't have too much I dislike about the tool. There are a few arrow/note flows that I think could be better built but besides that it's great!

Review Source

AA

Adam A.  
Head of Support  
Computer Software  
Used the software for: Less than 6 months

### "Feature rich and a more intuitive interface"

July 27, 2022

5.0

Pros

The tool layout, connection interactions, and tool tips made this so much easier than Visio.

Cons

I am yet to locate how to make bridge across the paths like in visio.

Review Source

VR

Verified Reviewer  
Customer Success Manager  
Computer Software  
Used the software for: 6-12 months

### "Easy to use and understand "

March 3, 2020

5.0

Lucidchart has helped our CS organization develop processes and lifecycles flows.

Pros

Lucidchart makes it easy to adopt their platform into your organization. There is not as steep a learning curve when compared to similar products. I like the ease of creating journey maps and swim lane diagrams.

Cons

Like all journey mapping platforms, Lucidchart has a little bit of a learning curve.

Review Source

Ke Y.  
Business Intelligence Analyst  
Higher Education  
Used the software for: Less than 6 months

### "Everyone on the same page"

March 24, 2016

5.0

I have to use this tool to create one of the system design diagrams to show our new data integration solutions to all project team members. With the help of this tool, everyone can be informed at first hand.

Pros

It turned out that Lucidchart is very easy to use and most important is online and can be shared to team members so easily.

Cons

One thing that I noticed is while I printed out the charts for some themes, the frames of each entity show up.

Review Source

VR

Verified Reviewer  
Co-Founder & COO  
Computer Software  
Used the software for: 6-12 months

### "Great tool for creating work flows"

May 10, 2018

5.0

Pros

Very intuitive and easy to use, reminds me of the old paint programs on windows computers but with a facelift. It is great for creating diagrams and hierarchies. We designed our product flow and organizational structure on it.

Cons

There is really nothing to say negative about the product. It is simple and affordable and exports easily, what more do you need?

Review Source

Leonardo D.  
Software Quality Analyst  
Information Technology and Services  
Used the software for: I used a free trial

### "Great tool to create diagrams for software development"

December 12, 2019

4.0

I have a positive experience with it. I was able to create use case diagrams in a very easy way.

Pros

I like it that there are many tools for you to create use case diagrams, class diagrams, activities diagrams and sequence diagrams.

Cons

The free trial is very limited and I was not able to make my diagrams exactly like the ones that are shown in the video tutorials available from them.

Review Source

Shubham S.  
Cloud Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "One of the best tools to draw diagram"

August 9, 2018

4.0

Lucidchart has helped me a lot to create amazing diagrams and workflow through out my college days.

Pros

Some of the pros are: 1. Its very easy to use and learning it is very easy. 2. Very effective in making Flow Charts. 3. Great integration with Google Drive for storage. No extra space required.

Cons

Some of the cons: 1. Bit slower at times. 2. Limited functionality in free version

Review Source

ES

Elise S.  
Consultante  
Marketing and Advertising  
Used the software for: 2+ years

### "Visualiser des workflows complexes"

June 22, 2023

5.0

Pros

Permet de schématiser des flux ou organigrammes simplement

Cons

Les formes & différents éléments sont compliqués à personnaliser

Review Source

SD

Sheryl D.  
Executive Assistant  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Chart my Organization"

March 25, 2022

4.0

Overall it was so easy to use. I will use it again for other opportunities.

Pros

This was so easy to use. I couldn't believe it.

Cons

It was difficult finding a way to add a title to our organizational chart.

Reason for choosing Lucidchart

It looked easy and had a trial use.

Switched from

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)

We wanted to make an organizational chart easy.

Review Source

Cory G.  
Senior Account Manager  
E-Learning  
Used the software for: Less than 6 months

### "Sales Flowcharts"

April 4, 2016

5.0

Hi - We have an enterprise license for Lucidchart and I've used the app to build a number of workflow diagrams for my customer facing sales proposals. Overall I've found the software extremely easy to use and customize.

Pros

\- Very easy UI - lots of export options - easy to save and manage many projects

Cons

\- took me by surprise that the app will open two browser tabs - one for each new project. Was easy to expect for the 2nd and 3rd projects.

Review Source

WC

Walter C.  
IT Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Ottimo"

December 2, 2022

4.0

Pros

Flowchart e diagrammi facili da usare, molto utile

Cons

Piccoli inconvenienti nel salvataggio ed esportazione dei documenti

Review Source

Shivani S.  
R and D analyst  
Warehousing  
Used the software for: I used a free trial

### "All type of charts at one place!"

March 28, 2019

5.0

Most of the diagrams in our organization are made on lucid chart. Everyone with the access can add their personal ideas remotely and we collaborate to final diagram easily.

Pros

\- Easy to use - Cloud architecture supports work from anywhere - Multi Device support - Easy Collaboration - Large Integrations

Cons

\- Error prone when integrated with automation - Slower than other platforms on webapp.

Review Source

CC

Chetna C.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Perfect for virtual design sessions"

March 25, 2021

4.0

Pros

LucidCharts is one of the best tool I have used. It is the perfect tool for virtual design sessions. Especially during covid times, we never had a physical board to draw architecture diagrams. I preferred Lucid charts. It can allow multiple people to edit at the same time + it has some enhanced icons. We use the AWS Template and instead of just boxes, you can actual design it using Aws components

Cons

May be it needs to have better organizer for files. I sometimes find it difficult to look for files.

Review Source

VR

Verified Reviewer  
CMO  
Apparel & Fashion  
Used the software for: 1-2 years

### "Great tool - A little Clunky"

April 5, 2019

4.0

If you want a refund, it will be very difficult to get it back if you decide you no longer want to use the tool anymore.

Pros

I love all the little symbols but the monthly price is a bit too high

Cons

The tool is a bit clunky to use. I would recommend this to teams who have patience to create flow charts.

Review Source

LD

Larry D.  
Solution Architect  
Information Technology and Services  
Used the software for: Less than 6 months

### "Lucidchart Ease of Use"

October 30, 2021

5.0

Pros

The software is very easy to use and very intuitive.

Cons

No issues noted at this point, the software if very intuitive.

Review Source

VR

Verified Reviewer  
Senior Business Analyst  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "The product does not meet expectation for BA"

February 12, 2019

1.0

The sign up process is a con. No push notification to your phone to ask if you want to continue after the 7 day trial some people don't check there personal emails regularly and have to much going on in life. Next minute BOOM! massive debit from your account and leaving you no money for bills

Pros

Absolutely nothing. Is a con, don't do it.

Cons

The icons are dated and limited to a small number you have access to on visio basic. Dated. The price is ridiculous

Review Source

VL

Victoria L.  
RH Intern  
Telecommunications  
Used the software for: Less than 6 months

### "Making your process clear"

June 3, 2022

5.0

I used this software to flowchart my graduation project. I could not describe how useful it was for me, the final product was beautiful with very clear information.

Pros

Very simple interface, easy to use, many features and vary helpful.

Cons

I had some lagging when trying to drag some information, but no big deal.

Review Source

VR

Verified Reviewer  
Partner  
Executive Office  
Used the software for: 6-12 months

### "Outstanding web based worfklow tool"

September 29, 2020

5.0

We use this for prototyping processes. It's helped us deliver good value to our customers.

Pros

Relatively easy to use. Good collaboration features. Good templates to start from. Good ways to share.

Cons

I'd like a different allocation of features across the paid tiers, meaning more documents at the free level, and for team (per user) and individual pricing to be the same.

Review Source

Igor G.  
SaaS marketing manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Perfect for creating a chart or logic explainer"

April 10, 2019

5.0

Pros

We use it to create roadmaps of how certain things should work, like user onboarding journey with all the possible steps and paths. I also love getting emails with gifts from them which let me create more documents in free version.

Cons

A limited number of items per document in the free version but I wouldn't say that's a problem we face often.

Review Source

Tone Hassel K.  
Technical Writer  
Information Technology and Services  
Used the software for: 6-12 months

### "Great value"

November 24, 2016

5.0

I use Lucidchard for mapping use cases and connections in my documentation work. Easy to show how things are connected. Easy sharing of documents with my coworkers and always the latest edition is available.

Pros

Sharing of documents with coworkers. Easy to use.

Cons

Would like to have more predefined illustrations available, and the possibility to have a separate "organisation" template toolbox.

Review Source

Amber C.  
Inbound Marketing Strategist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great Flowchart Tool, Free Plan is Great!"

January 14, 2019

5.0

Overall, Lucidchart allows me to make complicated flowcharts for presentations and MBA homework when I need them. It's so much easier than trying to use Powerpoint or Photoshop to create a basic flow chart, so it fit my needs and completed the tasks I needed to get done easily.

Pros

I'm currently using the free plan to create flowcharts when I need them for presentations or for my MBA homework. Lucidchart is so easy to use with plenty of objects, great templates and easy export options. It's a platform that does what I need it to do, easily with no fuss.

Cons

As I'm only on the free plan, I can't say much about the collaborative tools, the support or the paid plans. On the free plan, I don't have any complaints about Lucidchart or anything I dislike.

Review Source

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