# Page 59 | Lucidchart Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 59 - Is Lucidchart the right Business Process Management solution for you? Explore 2246 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146136/Lucidchart/reviews

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Lucidchart

4.5 (2246)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 59 - Reviews of Lucidchart

## Showing most helpful reviews

Showing 1451-1475 of 2246 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BH

Ben H.  
Senior Associate  
Investment Banking  
Used the software for: 1-2 years

### "Great alternative to Visio"

June 9, 2021

5.0

Pros

Lucidchart is a highly intuitive and practical software tool that allows for process mapping, flowchart design, approval tree creation, and mind mapping

Cons

At times Lucidchart can feel a bit extraneous - I have not used it "regularly" enough to justify the subscription amount, but it has been a very useful tool when I have needed it

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

Visio is not very accommodating on a Mac

Review Source

Michael Shayne D.  
Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Great for occasional use creating a chart or diagram"

May 8, 2020

4.0

I've used Lucidchart to create diagrams, flowcharts, and so on.

Pros

I like that Lucidchart is web-based so I can access it from anywhere. It is also easy to use and quick to get started.

Cons

Web-based editing has its limitations; client software would be smoother but also more expensive. I'd like a cheaper low-volume plan option that includes all features.

Review Source

SS

Sam S.  
Designer  
Education Management  
Used the software for: 1-2 years

### "Great for working with others remotely!"

September 12, 2019

4.0

Pros

I like that as a user, I can log in and make changes and share digitally to someone else who can do the same thing. This has helped my office tremendously with organizational charts and we won't be looking back.

Cons

I do not have any complaints about this software.

Review Source

JV

Jean-Philippe V.  
Front-end developer  
Information Technology and Services  
Used the software for: 2+ years

### "Amazing SaaS For Flow Charts and Wireframing"

November 23, 2016

4.0

This is trully the most complete and easy to use service out there right now. You can organize your projects as you see fit, give access to certain pieces of content to people that need to know. You can even be more than one person working on the same document at the same time. Truly a trusted solution for professionals that need to create technical and complexe flow/org charts but can also be very in depth for UX/UI designers that need a great Wireframing tool.

Pros

\- Easy to use when you get the hang of its many features - In depth - Very versatile - Team and client oriented - Multiple person working on same document at once - Runs very well

Cons

\- Can be off putting at first because of amount of features

Review Source

nB

nefi B.  
Analytics Consultant  
Financial Services  
Used the software for: 2+ years

### "Great System"

May 18, 2017

5.0

I can go online an create a chart at any time from anywhere and that is really great.

Pros

Easy to use, even easier to test it as they offer a free limited version online. I really like that it provides several different object to be used within charts. And i also like the it is possible to add titles and text within any area of the chart. I felt like the system was very easy to learn, in fact I don't that i ever did any more than they quick tutorial.

Cons

I don't really have any, it doesn't include some of the features that other charting system offer, but I don't think those are cons, unless those feature are a must for you.

Review Source

DS

David S.  
Web Designer & Developer  
Design  
Used the software for: 6-12 months

### "Lucid chart for Web UX"

December 27, 2022

4.0

very good, it helps me visualize the flow of a website and in turn helps my clients

Pros

I like the ease of use and visual aids to make the process of flowcharting much easier

Cons

I find the spreading out of new boxes a little clunky, Auto colouring from the get go would be nice

Review Source

MJ

Manny J.  
Director of Strategic Initiatives  
Telecommunications  
Used the software for: 2+ years

### "Lucidchart is lucid, yet complex to use"

May 13, 2018

4.0

Pros

The best one out there as this is the leader in this kind of field. Feature rich. Can imagine this being heaven for those with more experience than myself.

Cons

If you have no formal training or experience with charts like I did not, then it is quite a learning curve. The intro to LucidCharts didn't help much as it takes some experience and hands-on to get comfortable with LucidCharts and the concept of charting.

Review Source

Precious C.  
Front-end developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Lucidchart"

November 21, 2022

5.0

Pros

When it comes to wireframing, lucidchart has it. I love I can do my wireframes easily. I love I could diagram and do my flowchart. I love the drag and drop editor feature. I really make my project work easier.

Cons

Lucidchart has all it's features on point, there's always room for improvement. I haven't seen any feature I don't like yet.

Review Source

AJ

Anil J.  
Senior Application Developer  
Automotive  
Used the software for: Less than 6 months

### "A never ending tale of flowcharts and mind maps."

August 5, 2018

4.0

Pros

All those graphical variables and templates are perfect for your job to be presentable. From mind charts, graphs etc. to flowcharts, they just escalate the elements of the project. Even collaborations are possible. Passwords can be set up to control privacy. Since the system is backed as a cloud, one could operate it from any spot. Since Drive is also merged in, things get easier so that one could upload directly from it. Their customer service is active and vibrant and responds to your concerns immediately.

Cons

Things are quite scattered. One needs to browse through a lot to meet what they actually require. It could be a tough task for beginners. If there was a systematic approach to get diagrams and flowcharts, a lot of overheads could be avoided.

Review Source

VR

Verified Reviewer  
Writer  
Computer Software  
Used the software for: 6-12 months

### "Easy peasy"

May 5, 2018

4.0

Pros

In my role I need to be able to convey information to my team in different ways. For the more visual learners I like using Lucidchart. It's super easy to illustrate user flows. Plus, it's intuitive and easy to collaborate.

Cons

Nothing leaps to mind. I'm sure there's a lot more functionality available in the tool, I just don't have a need for it so I don't go looking of it.

Review Source

VR

Verified Reviewer  
Senior Site Reliability Engineer  
Defense & Space  
Used the software for: Less than 6 months

### "GReat for technical diagrams"

November 10, 2021

5.0

Pros

Selection of icons and being able to use custom images

Cons

just wanting to draw a straight line is fiddly

Review Source

SM

Sarah M.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Lucidchart For Business"

December 1, 2023

3.0

Pros

Lucidchart allows me to track my projects with ease. It is easy to onboard my employees. This software also offers a wide range of project manage options such as file sharing.

Cons

Lucidchart is a more expensive alternative to other project management software. Lacks certain integration features.

Review Source

Kaylene W.  
Digital Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Much better than visio!"

November 23, 2016

5.0

We don't use Visio if we are going to be sharing externally so I got Lucidchart - no regrets. It was easy to learn to use, and doesn't have the constraints that you experience in Visio

Pros

Great user interface, easy to use

Review Source

DZ

Doron Z.  
Program Director  
Education Management  
Used the software for: 2+ years

### "A great tool for org charts and diagrams"

February 25, 2022

5.0

Pros

I mostly use this for org charts and diagrams, and find it generally easy to use. The multiple output formats also are helpful.

Cons

Some of the short cuts are confusing, and sometimes making arrows work is challenging.

Review Source

HB

Harmen B.  
Software Engineer  
Online Media  
Used the software for: 6-12 months

### "This is my review"

December 1, 2021

4.0

Good, Very nice application to use

Pros

It's very easy to create a nicely drawn out diagram in a short amount of time

Cons

That I can only create a very limited amount of diagrams in the free version

Review Source

VR

Verified Reviewer  
Digital Marketing Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Best Flowchart maker in the market"

October 7, 2018

5.0

Pros

Easy to understand UI and flexibility. There's no complexity in using the product and building flowcharts are dead easy.

Cons

Haven't faced any issues with the tool so far yet!

Review Source

Dave W.  
Systems Adminstrator  
Computer Software  
Used the software for: Less than 6 months

### "Lucidchart with Mindmaps is how I plan and organize what I need to do."

March 24, 2016

5.0

Keeping information very clear and organized is important to me because I don't have a lot of time to revisit information, and I am being asked to change projects very often at work. Using the mind map feature is the way I am able to keep on top of what needs to be done.

Pros

Clean design, easy to create + share documents, fast

Cons

Some wonky object re positioning when mind map items are added if there are lots of them on the screen.

Review Source

AM

ALlan M.  
Professor  
Education Management  
Used the software for: 2+ years

### "Heritage College Review"

November 23, 2016

4.0

Excellent with a couple of exceptions. Code generation would be a huge benefit for us, particularly to Java. The "slideshow" aspect to walkthrough a series of diagrams could use better controls for forwards, back, etc

Pros

Ease of Use, collaboration tools, number of templates, workflow

Cons

no code generation

Review Source

Justin O.  
Energy Manager  
Higher Education  
Used the software for: 6-12 months

### "I have used Lucid chart to create and clarify workflows for my team"

March 7, 2018

5.0

Pros

Lucid Chart is very easy to use - creating flow charts, shapes, annotations, etc are clear and concise. We have used lucid chart to organize our thoughts and communicate them in a clear way.

Cons

What I like least is when other people in my organization don't use Lucid Chart so their chart looks terrible and doesn't make sense

Review Source

CL

Chris L.  
Researcher  
Computer Software  
Used the software for: Less than 6 months

### "Great software, many functionalities, easy to use"

October 22, 2021

5.0

Pros

Ease of use, you can get to work immediately. There is also a large number of templates to get you going

Cons

Copying and pasting entire worksheets after deselecting the worksheet title, does not work all the time

Review Source

Ariana G.  
Support Manager  
Human Resources  
Used the software for: Less than 6 months

### "Lucidchart has been great for visualizing our internal processes. "

November 8, 2017

5.0

I get the ease of use when navigating their platform and the ability to share files with others in my network in just a couple of clicks. It's been great for us!

Pros

Lucidchart's effective for outlining our company's internal processes in a clear, concise format. I really like that the editing is simple and it's not intimidating to move data around if necessary.

Review Source

Laurie G.  
Head of Marketing  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Great Collaborative Tool"

April 4, 2019

4.0

Pre-dominantly we use this tool to keep org-charts updated in an easy manner, but we've experimented with it for process flow charting as well.

Pros

The ability to work seamlessly with multiple users on the same project is my favorite feature.

Cons

The graphic options were a little limited at time and finding items that fit in with my branding could be tricky.

Review Source

GG

Gabi G.  
QA Team Leader  
Computer Software  
Used the software for: 6-12 months

### "Best tool to use for diagram and flowchart"

March 5, 2022

5.0

Pros

Best tool to use for diagram and flowchart, using for products flow and understanding system flow , helps a lot for writing test cases as well.

Cons

I don't have really cons, It's easy to use and I'm satisfied.

Review Source

RC

Ryan C.  
Network Engineer  
Telecommunications  
Used the software for: 6-12 months

### "Lucidchart"

November 19, 2018

4.0

Pros

Wonderful charting service. Super easy to use. Tons of available integration options to make charting easy and simple.

Cons

My primary pain point is the pricing/licensing. I understand they do have a free account option, but it seems to be very restricted in functionality. I personally would rather have a limited time trial instead of a 'free forever' with very limited options and/or features.

Review Source

AT

Amanda T.  
Director of Operations & Strategic Services  
Public Relations and Communications  
Used the software for: 2+ years

### "Go-to Flowchart / Swimlane Software"

November 29, 2016

5.0

Lucidchart is an incredibly valuable tool for our strategic planning. Any novice with no prior experience can quickly and intuitively create a professional, easy-to-follow process flow. Our Strategic Services team relies on Lucidchart on a regular basis to build complex communication strategies for our clients.

Review Source

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