# Page 61 | Lucidchart Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 61 - Is Lucidchart the right Business Process Management solution for you? Explore 2246 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146136/Lucidchart/reviews

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Lucidchart

4.5 (2246)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 61 - Reviews of Lucidchart

## Showing most helpful reviews

Showing 1501-1525 of 2246 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Julián M.  
Fullstack developer  
Financial Services  
Used the software for: Less than 6 months

### "An easy-to-use web application for making any type of diagrams"

April 29, 2021

3.0

With this software I can quickly express and share my ideas with the rest of the team. Due its flexibility, I can create my own templates and my own way to describe activities, structures and bussiness logics and goals.

Pros

The best feature of this software is that I can find an unlimited quantity of templates that I can use, even for free. Whatever diagram you want to use, you can search by its name and for sure you will get a template for that.

Cons

The diagrams doesn't have any restriction, it means that you can create any chart using your standards, but if you want to follow some standard you won't be able to do that. At the end you can choose a specific template, but you may make mistakes by adding another objects that doesn't belong to the chart you selected at the first.

Review Source

VR

Verified Reviewer  
Engineer  
Computer Software  
Used the software for: I used a free trial

### "Perfect for diagram & Workflow"

December 4, 2022

5.0

Pros

I used this for test purpose for project management, I could make easy diagram and workflow for everything, starting to workflow to time management. Everything is very easy to use and convenient.

Cons

I didn't used the software too long and every possibility, with what I used, I didn't had any bad feedback.

Review Source

AP

Anoop P.  
Executive  
  
Used the software for: 2+ years

### "Very good diagramming software"

July 14, 2017

5.0

Pros

easy to use software for diagramming. Lot of base diagrams are available to use, this makes it easy to use.

Cons

This software does not have its native versions so transferring base files from one version to another is difficult.

Review Source

SS

Steven S.  
Team Leader  
Education Management  
Used the software for: 6-12 months

### "As complicated as you want to make it"

June 8, 2021

5.0

Mapping work processes is now so much simpler and quicker.

Pros

This software can make the most simple process map look great or make the most complicated map easy to follow. A great set of functions allow for most requirements.

Cons

Some of the options can be a bit too hidden. The software has lots of functions but some are only found if you know where to look.

Review Source

OK

Olena K.  
manager  
Information Technology and Services  
Used the software for: 2+ years

### "Great tool for drawing software architecture and processes"

August 8, 2022

5.0

Pros

Ease of use Makes it easy and quick to draw tech architecture for clients

Cons

Maybe there could be some industry specific templates already populated

Review Source

VR

Verified Reviewer  
Business Analyst  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Strong Diagramming Tool - Easy to Use"

November 27, 2018

4.0

Pros

I found LucidChart was an easy to use diagram focused application. The nice part is that its completely web based and no need to install anything which is a nice plus in comparison to Visio. They have a solid library of charts and its quite easy to collaborate on.

Cons

None - very good tool! Possibly would be interesting to see a mobile app.

Review Source

VR

Verified Reviewer  
Student  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Reviews for Lucidchart"

March 31, 2019

4.0

Overall, it is a great tool to use for quick presentations and it is very easy to follow. I really enjoy the ease of use even for first-time​ users and the ability to present information in a neat, organized manner. Plus I love the hundreds of templates that can be used as I have still not even scratched the surface of all templates!

Pros

Hundreds of templates and forms to use. Very user-friendly and easy to use no matter your level of technical​ knowledge. Great organization​ and easy to follow presentations. Can be shared with many others to work on one project together!

Cons

When I share the project with other workers/friends, I thought it would automatically give them access to edit; however, we had to have separate​ subscriptions for this process to work.

Review Source

VR

Verified Reviewer  
Electronics Consultant  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Lucidchart review."

December 31, 2018

4.0

Pros

Very easy to use software with a pretty decent interface. It makes working in groups so easy. I can be at home, still, I can work and share my work with my team with ease. Also, the vast list of options those come with it is an add-on.

Cons

Not a lot of cons but Yes, the software lacks optimisation and at times it irritates the user a lot.

Review Source

CM

Chris M.  
President  
Design  
Used the software for: 6-12 months

### "Great Free Tool for Quick and Easy Charts"

May 14, 2021

4.0

Great tool to have in my project management arsenal.

Pros

LucidChart is very cost effective and easy to use. It is full of chart types and elements to make any type of chart look great. I use it mostly for Gantt charts for some of the project management I do.

Cons

There aren't many downsides to using Lucid Chart. I guess the only thing I'd say is that you have to be online to use it. But who's ever offline these days. :)

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

Cost

Review Source

DM

Douglas M.  
Founding Partner and Senior Salesforce.com Consultant  
Management Consulting  
Used the software for: 1-2 years

### "Easy to use and collaborate with"

November 23, 2016

4.0

I have been using LucidChart for a few years now, and have found it to be able to accomplish practically anything that I need it to do. I mainly use it to create charts and diagrams that I share and collaborate with among my clients.

Review Source

AT

Aistė T.  
Process Manager, Community Support  
Internet  
Used the software for: 1-2 years

### "A pretty satisfying app"

March 25, 2016

4.0

I am really satisfied with the app. the only thing I wished for it is that it had a iOS app for mac. I find it annoying having to log into web each time, however, that doesn't stop me from enjoying it. I think lucidchart is the best there is today - simple to use and fairly priced.

Review Source

VR

Verified Reviewer  
DevOps Engineer  
Computer Software  
Used the software for: 6-12 months

### "Best place for creating diagrams"

December 20, 2018

4.0

Pros

I really like lucid charts for creating diagrams, mock ups, wire frames, and others. It's really easy to use and integrated.

Cons

I don't really like the free support version they give, it's really limit it. If you go with the pay version you will have a great tool, but the free version not the best

Review Source

SV

Steven V.  
  
Computer Software  
Used the software for: 1-2 years

### "Lucidchart facilities"

November 23, 2016

5.0

Everything is very intuitive, you can do almost everything with a click. It has a few annoying things like that we cannot to copy and paste with right click, being forced to use Ctrl + C and Ctrl + V. It's a great tool with many forms of downloading the work done, also permits to import stencils made in other software like Microsoft Visio, what is very useful for saving work. A great tool for working in groups.

Pros

It's very intuitive, and permits group communication

Review Source

CKT

Chin Koon T.  
Regional Director 区域总监  
Management Consulting  
Used the software for: 2+ years

### "Great charting app"

December 24, 2018

4.0

Pros

I am using this to draw organisation charts (yah, I know it is an overkill). It works great and best of all, I can collaborate with others to come up with the organisation charts.

Cons

I wish there are better videos to teach me how to use Lucidchart more effectively and tap on more advanced features. It would be nice if I can store groups of elements that I draw frequently.

Review Source

AN

Abel N.  
Programme manager  
Automotive  
Used the software for: 1-2 years

### "Does the job, design not sublime "

June 9, 2023

4.0

Pros

It's one of the most used tools for creating flowcharts etc. Does the job, works pretty simple.

Cons

The free version has serious limits. Next to this, visually it's not the most attractive product, design could be better

Review Source

LVD

Lucas Vinicio D.  
Desenvolvedor  
Computer Software  
Used the software for: 1-2 years

### "Lucidchart Avaliação"

May 17, 2023

5.0

Pros

Interface intuitiva, permite usar gratuitamente

Cons

Limitações no plano gratuito, poderia ter planos pagos mais baratos

Review Source

PP

Paul P.  
Analyst  
Real Estate  
Used the software for: 1-2 years

### "Overall Solid Idea Flow Software, but Lots of Spammy Campaign Messaging "

February 12, 2023

4.0

Pros

I liked LucidChart's sophistication in helping me and my team manage ideas as we composed our quarterly plans. It had feature richness that allowed for a different categorization and commentary across our team.

Cons

I found that LucidChart was constantly sending me emails about my open files and more general marketing emails as well - these became pesky rather quickly and were difficult to unsubscribe from.

Review Source

JD

Jessica D.  
Client Services Analyst  
Insurance  
Used the software for: Less than 6 months

### "Important Product for Building Presentations"

June 30, 2020

5.0

This was purchased to utilize instead of PowerPoint. PPT is great for college presentations, but is difficult to use for corporate products. We were able to obtain several licenses for a low cost and it has already proved to be advantageous.

Pros

I love that more than one person can be using the tool at one time. One would think that would be concerning, but you can see each other's cursor and what is being completed. I love that with all of the options of shapes and templates, you don't HAVE to build from scratch, which can be exhausting.

Cons

LOTS of shapes to become comfortable with, but this is less of a con and more of an informational item. Also with so many options to personalize, it's just a little overwhelming at first.

Review Source

VR

Verified Reviewer  
Material Handling Specialist - Part-Time  
Automotive  
Used the software for: Less than 6 months

### "Great tool!"

November 23, 2016

5.0

I've had to use this tool a lot for my schoolwork and since have used it in a lot of functions at work. It's easiness to use and creative support system unite to become an excellent visual aid!

Pros

Easy to learn. Lots of room to create something personal and specific.

Cons

When exporting into a PowerPoint slide the images tend to be blurry.

Review Source

VR

Verified Reviewer  
BCIT student  
Computer Software  
Used the software for: Less than 6 months

### "Lucidchart review"

November 9, 2021

4.0

Pros

It's very easy to use, a lot of different flowchart shapes and tools

Cons

some connecting features like arrows between flowcharts are difficult to move around without messing up.

Review Source

JP

Jeff P.  
Sr Developer  
Internet  
Used the software for: 1-2 years

### "Everything I've wanted in a flow chart tool"

November 23, 2016

5.0

Lucid chart works so nicely, now I don't have to spend half of my time adjusting boxes, arrows, and labels. I get to spend time actually designing my processes. I am impressed with the ease of use, and the ability to intuitively jump right into basic tasks without hassle.

Pros

Ease of use and scalability.

Cons

I don't have any criticisms at this point. I use it for very basic flowcharting, and for that this tool has been flawless.

Review Source

BB

Brawn B.  
Marketing Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Simple and straightforward, yet robust!"

April 4, 2019

5.0

Pros

I love the drag and drop aspect of creating flow charts. While there are a lot of customizations, this drag and drop feature allowed it to remain simple for a beginner user.

Cons

I had very little complaints about the software; I felt it was very effective. I do remember having issues quickly navigating the workspace when I had a large flowchart being worked on.

Review Source

BA

BENJAMIN A.  
Supply chain analyst  
Mining & Metals  
Used the software for: 6-12 months

### "Very good chart design"

January 23, 2021

5.0

Overall satisfied with this product, it allows our company to document correctly our processes

Pros

It is easy to use and to start with this software. It basically provide all the capabilities you could expect for this kind of product

Cons

Importing images and exporting the diagram could sometimes be a bit tricky. The design are sometimes a bit limited

Review Source

CV

Charlie V.  
Manager, Collaboration Services  
  
Used the software for:

### "Initial use of Lucidchart at Berkeley Lab"

October 21, 2014

5.0

We are using Lucidchart to document data flows associated with our Identity Management Infrastructure. We also use wire-frames, rack diagrams, and other business process templates. We offer it as a Google Marketplace app for our users and have over 600 users now - so there are many other use cases at the Lab which I am not aware of. Pro's include ease of use (and access) since it is part of our SSO environment. There may be some capability gaps when compared to Visio, but quick adoption (we started in January) indicates it does most of what people want. We also use Atlassian's Confluence wiki , so we can embed Lucidcharts in confluence pages. This has turned out to be an unexpected benefit. No complaints about support docs but I wish they had a bias towards short video instructions as well. Overall, we are pleased with the product and the interaction with their sales and support staff.

Review Source

CH

Cindy H.  
Deputy Director  
Packaging and Containers  
Used the software for: I used a free trial

### "8/10"

November 2, 2021

4.0

Very helpful in creating org. chart, but will rarely use this program, so monthly subscription is not an option for me. Easy to upload photo, 1 time upload and all photo in org. chart is filled. Very easy to export file. But several time program stop working, my overall experience 8/10. If program working without problem i would give 9/10

Pros

Template available to make org. chart, easy to export jpeg/pdf

Cons

Several time program stop working, need to close the program and open it again to solve it.

Review Source

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