# Page 63 | Lucidchart Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 63 - Is Lucidchart the right Workflow Management solution for you? Explore 2254 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146136/Lucidchart/reviews

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Lucidchart

4.5 (2254)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 63 - Reviews of Lucidchart

## Showing most helpful reviews

Showing 1551-1575 of 2254 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Neil K.  
  
Information Technology and Services  
Used the software for: I used a free trial

### "Great app, easy and useful! "

March 24, 2016

5.0

I have used this app for over a year on the trial version. It is very simple and quick. As i work in project management and as a business analyst, it meats almost all my needs. No need for expensive software. Great workflow maangement, easy to use, share, and save all my work in one place.

Pros

So simple, easy to get started right away

Cons

Haven't found any cons as of yet today.

Review Source

KM

Kristi M.  
Administrative Assistant  
Higher Education  
Used the software for: 2+ years

### "University usage"

November 23, 2016

4.0

I have used Lucid Chart at 2 different universities in Utah and the customer service varied with both schools. It was really low and almost offensive at Weber State University and really productive and great at University of Utah. I do like how clean the interface looks and it is user friendly. I don't like the fact that the lines do not connect automatically in the graph maker. It makes you make another line on top of the line already there and usually places the new line RIGHT NEXT TO the old line instead of on top of it or connecting it.

Pros

Simplicty. Final interface is really clean.

Cons

lines and attention to detail in programs when creating charts and lines

Review Source

VR

Verified Reviewer  
Marketing Analyst (Growth)  
Telecommunications  
Used the software for: 1-2 years

### "Great tooling for all flow building"

March 5, 2019

5.0

Pros

Ease of use, flexibility to create whatever chart, flow or diagram. Easily shareable.

Cons

No downsides of LucidChart. A great program that fits our needs.

Review Source

HK

Hemant K.  
PV Lead  
Information Technology and Services  
Used the software for: 2+ years

### "A good HTML diagramming app that supports good features."

May 15, 2018

4.0

Pros

You can easily create good flow charts and bar charts and one can easily link the various shapes and other objects. Very easy to use. A good tool for sales and marketing department.

Cons

The chart creation is easy but the drawing and the engineering chart can be improved a bit. Personally, I don't see any other changes required in this software.

Review Source

VR

Verified Reviewer  
Business Analyst  
Computer Software  
Used the software for: 6-12 months

### "Great online tool for sharing knowledge"

May 18, 2018

4.0

Pros

Easy to use and share documents with others across companies. We are currently using Lucidchart to record current and future state process maps for a Salesforce implementation.

Cons

Some of the functionality such as the resizing of windows or scrolling to fit multiple swimlanes in a view can be challenging.

Review Source

SC

Steve C.  
Sr Engineer Manager  
Computer Software  
Used the software for: 6-12 months

### "Great online chart app"

December 22, 2018

5.0

Good, handy and very modern design. Love it!

Pros

It is a great product. Lots of very useful chart for software development, such as UML. It can be integrated to google online slides which is my fav.

Cons

The performance is not good enough, it may take almost 1 min to load it, espectially when integrated with google slides.

Review Source

VR

Verified Reviewer  
Occasional Teacher  
Education Management  
Used the software for: Less than 6 months

### "Decent for what I needed"

May 7, 2020

4.0

Used for a graduate level class to create concept maps.

Pros

Was pretty quick and easy to get going, and intuitive for simple tasks. Basic layout, and fairly well organized.

Cons

While the layout was simple and effective, it was not super attractive. Obviously not a huge deal - clearly function over form based thinking here.

Review Source

Justin S.  
Senior Platform Developer  
Consumer Electronics  
Used the software for: Less than 6 months

### "Really useful charts"

March 24, 2016

5.0

We used these charts to create swimlane diagrams. The integration with google is fantastic, making it really easy to login. Collaboration/commenting is probably my favorite feature. It made working as a team to create diagrams we all agreed upon really simple. Also, gathering feedback was super simple.

Pros

\- collaboration - google - ease of use

Cons

\- none that I can think of

Review Source

HO

Haylee O.  
Service delivery  
Internet  
Used the software for: Less than 6 months

### "Easy As "

October 25, 2021

5.0

Pros

Its so easy to use . Easy to share with my team.

Cons

if someone doesnt have it there is no option to share.

Review Source

AS

Akshay S.  
CEO & Founder  
E-Learning  
Used the software for: Less than 6 months

### "Best Platform to Create Flowcharts & Shape Diagrams"

February 5, 2022

4.0

Lucidchart has been an extremely helpful tool for our team. It is easy to use and the support team is always quick to help with any questions or problems.

Pros

Lucidchart is a great way to map out ideas. I like that I can create a diagram and then share it with other people.

Cons

There is not much that I disliked about Lucidchart. The only thing that I could think of was that it was sometimes difficult to find certain shapes or icons that I was looking for.

Review Source

MDA

Muhammad Danish A.  
Business solution consultant  
Computer Software  
Used the software for: I used a free trial

### "LucidChart Review -TractionOnDemand"

October 18, 2021

5.0

Pros

The user friend UI. Time saving techniques and quick charts. An

Cons

Some of the features are hidden, need to be to find them easily instead.

Review Source

VR

Verified Reviewer  
Chief Financial Officer  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "Great, simple charting tool."

May 15, 2018

4.0

Pros

Web-based, free, very easy to use, documents can be shared very easily. My less than technical director was able to get it up and running quickly.

Cons

You get what you (don't) pay for. The features are somewhat limited for a reason so I can't really complain.

Review Source

KT

Konnie T.  
Marketing Operations  
  
Used the software for: 6-12 months

### "Helps non-designers build flow charts "

June 7, 2017

5.0

Pros

I have found Lucidchart to have a very smooth user experience. I love that it's very responsive and there are plenty of object libraries and templates so you have everything at your fingertips to help you get started quickly. We have a team plan and it makes collaboration a breeze. Sharing with others outside of the organization is easy to do as well.

Cons

It's fully cloud-based so if you have no internet, you won't be able to access it. I do wish there were more templates to choose from.

Review Source

KP

Kelci P.  
Marketing Coordinator  
Medical Devices  
Used the software for: 1-2 years

### "Some Minor Problems"

November 28, 2016

4.0

I've only had a few minor problems using Lucid software products. To some degree, the software isn't incredibly intuitive, so I've had to do web searches for instructions on completing very basic functions through the software, but then could easily figure out what I was doing from there. That mostly applies to Lucid Chart. However, I tried to use Lucid's floor plan tool once and simply could not figure it out. That one was not intuitive for a custom project; perhaps it could have been more intuitive had I been putting together a floor plan for an apartment or something, but it was not easy to customize the components for my project.

Pros

The basic functionality of creating dynamic maps on Lucid Chart any way you want them.

Cons

Not intuitive; if you want to create something intricate or custom, it is difficult to figure out.

Review Source

VR

Verified Reviewer  
Coordenador Suporte Técnico  
Telecommunications  
Used the software for: I used a free trial

### "Lucidchart"

January 19, 2023

5.0

para elaboração de fluxos e organização da minha equipe

Pros

muito fácil de usar, da para usar instalado e web, é bem tranquilo

Cons

No momento não vejo um que seja relevante para crescimento do software

Review Source

VR

Verified Reviewer  
Solution Architect  
Information Technology and Services  
Used the software for: I used a free trial

### "Easy to use and access on the go"

March 26, 2016

4.0

Excellent too for the creating the diagram. Access on the go and from mobile device makes sure that we have access to drawings from everywhere. Collaboration done easier.

Pros

Access from everything and sharing is lot easier.

Cons

At times diagrams freezes and still many visio features are not available especially integrating with excel data

Review Source

Heidi W.  
Customer Support  
Information Technology and Services  
Used the software for: I used a free trial

### "Lots of options and ways to customize"

December 12, 2018

5.0

Pros

Lucidchart gives you lots of choices and makes the process very easy. They include common flow charts that businesses use so you can use a template to guide your own. It's handy that they integrate with Google products as well so you can put your charts in Google very easily to share with colleagues. There are some other features they have, like collaborating, etc that I haven't had need to use. But overall I've liked the simplicity of this.

Cons

I wish the free version came with more stuff (though, who doesn't?) We don't use this all that often, so paying to upgrade doesn't always feel worth it.

Review Source

BM

Brian M.  
Product Manager  
Religious Institutions  
Used the software for: 2+ years

### "Our go-to for diagrams"

November 22, 2016

5.0

We use Lucid chart in our dev team on a daily basis. Often replaces whiteboard session because of it's ease of use!

Pros

Quick diagrams

Cons

I can't apply the Vinn diagram style to other elements types, like squares.

Review Source

WG

Wassim G.  
Student  
Education Management  
Used the software for: 1-2 years

### "Review"

September 23, 2022

5.0

Pros

The bets tool for creating flowcharts, diagrams graphs. I have been using through all my study years. Very simple and intuitive!

Cons

I just wish that the free version could allow a higher number of projects, but considering the quality of the product I get it

Review Source

PV

Phil V.  
Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Effortless expression of ideas"

March 24, 2016

5.0

Lucidchart's dream-like app helps me quickly conceive and communicate ideas for marketing workflows, sitemaps and wireframes, amongst other things. I use it to help convert rough ideas in to firm ones and then share these with my team and clients. In Lucidchart, objects do exactly what you want them too without you having to think about it, it just knows. The experience of connecting objects to one another is unmatched by any other similar package.

Pros

Speed and ease of use are really something. Documents are highly customisable yet you never lose the intuitively smart behaviour of objects, text and connections.

Cons

Sharing functionality is very effective but could be a little better described within the app - I spend longer than I should choosing the right way to share a diagram.

Review Source

VR

Verified Reviewer  
Industrial Designer  
Design  
Used the software for: Less than 6 months

### "Awesome, Agile Tool for Flowcharts"

March 24, 2016

4.0

I use this tool all the time for creating on-the-fly flowcharts and prototyping decision trees. The visual style is fine for rough, fast work but I usually like to recreate them in Illustrator afterwards if they'll be going into a client presentation with other slick visuals.

Pros

Fast, intuitive, flexible, surprisingly powerful

Cons

Visual style is a bit lacking

Review Source

KV

Kimberly V.  
Operations Manager  
  
Used the software for: 2+ years

### "Lucidchart is easy to use and helps to beautify all my projects. "

July 11, 2018

5.0

The benefit that I get from the software is the ability to illustrate the work that is going on within my organization is a clear and meaningful way. Helping my teams visualize their work, helps us all identify gaps or duplicate work, which helps us make recommendations for process improvement!

Pros

What I like the most about Lucidchart is that it 's easy to use and helps me bring visualization to my work with other teams.

Cons

I don't have any real complaints about Lucidchart. I think the only thing that I would like to see is more shapes and the ability to share out diagrams with non users.

Review Source

MF

Margarette F.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Student review"

March 26, 2019

3.0

Pros

This software was fairly easy to use for a school project. With simple instruction, it was pretty easy to navigate.

Cons

This software did not run very well on an older computer

Review Source

LS

LEVI S.  
Test Automation Lead  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Web based diagram drawing tool"

February 28, 2019

4.0

Drawing some software design flowcharts and planning the electronic devices set ups.

Pros

Rich, ready to use flexible and adjustable templates and forms organized in usable groups. May be easily selected and located on a diagram. Suitable for vast range of fields and professionals. The most important feature is the sharing with other which allows the collective and collaborated design. Perfect integration with tools like Google Apps, Google Drive, JIVE etc. Exporting resulting diagrams in various standard file formats or publishing as online documents.

Cons

It's impossible to work off-line. Templates are not as diverse as in some other tools (e.g. Visio).

Review Source

Hilton A.  
Especialista em Sistemas Master  
Telecommunications  
Used the software for: I used a free trial

### "Good for free trial"

March 24, 2016

4.0

Very good even in the free version. It has interactive and easy to access menus. The latest version was a bit confused, but still nothing to hinder use. For casual users like me is an excellent tool and quick use with a view that is online, access from anywhere is very useful.

Pros

many different editors tools

Cons

little amount of diagrams in the free version

Review Source

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