# Page 7 | Lucidchart Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Lucidchart the right Business Process Management solution for you? Explore 2246 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146136/Lucidchart/reviews

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Lucidchart

4.5 (2246)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Lucidchart

## Showing most helpful reviews

Showing 151-175 of 2246 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AT

Adrian T.  
Payroll Specialist  
Accounting  
Used the software for: Less than 6 months

### "Lucid is a great tool"

June 11, 2025

5.0

It was great and easy to use. It paved a way for me to present in a more passionate, constructive, and consice.

Pros

Easy to use and does have many ways to make your presentation presentable and manageable. Will surely recommend.

Cons

None so far. I haven't experienced any bugs or any problems using the product. Will check it in the future.

Review Source

NS

Netra S.  
Senior RPA Developer  
Oil & Energy  
Used the software for: 6-12 months

### "Easy to create flowcharts"

November 26, 2024

4.0

A great tool for process mapping and later importing to word .Best part even after inserting the diagram to Word if changes are made to the chart it can be easily updated in Word using the update chart button

Pros

I use it mainly for creating high-level flowcharts of business processes and it just has all the required shapes and connectors for accurate mapping and supports quick import to word using the Lucid Chart Add-in

Cons

No everything is perfect solves all my use case

Review Source

AC

Andy C.  
Digital Marketing Executive  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Perfect for projects "

September 18, 2024

5.0

A useful tool that has helped create logic flow.

Pros

The ability to create large scale flow charts in a single screen.

Cons

Some of the user experience could be made easier.

Switched from

[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)

Better scalability on larger charts which made larger project work easier to use.

Review Source

PG

Paulo G.  
QA Automation Engineer  
Insurance  
Used the software for: 1-2 years

### "LucidChart is a great tool to have flow charts created easily"

December 24, 2025

5.0

I have had a great experience by creating charts, also with support team, who were very helpful to solve integration issues and collaborative board has been a great enhacement

Pros

It easy usage to create flowcharts and many options it provides. Also collaboration board is a great opportunity to share knowledge with team mates

Cons

Initially I have faced problems with Quip integration. but after support team intervention it has been solved, and now it works smoothly with Quip

Review Source

IJ

Ian J.  
Marketing Lead  
Hospitality  
Used the software for: 6-12 months

### "Simplicity is your friend for user flows"

December 2, 2024

4.0

Pros

So easy to create flow diagrams and collab with collegauges

Cons

The UI is not as nice as other project management and flow diagram tools.

Review Source

AF

Analia F.  
Ssr. QA Tester  
Information Technology and Services  
Used the software for: 1-2 years

### "Great and intuitive tool for flow charts creation"

September 10, 2024

5.0

Great and intuitive tool for flow charts creation

Pros

Lucidchart is a great tool for Flow charts creation

Cons

Sometimes integration with Quip have some problems to load

Review Source

GR

Gieselle R.  
Accountant II  
Outsourcing/Offshoring  
Used the software for: I used a free trial

### "Overall a great chart generator"

June 27, 2025

5.0

Pros

I found Lucidchart very easy to use. At the same time, I can personally say it produces visually attractive output.

Cons

I'm unsure if it's just on my end, but when I use it for long periods, it sometimes becomes slow to respond.

Review Source

MT

Mark T.  
Design Engineer - Systems Integration Lead  
Telecommunications  
Used the software for: 6-12 months

### "Amazing Visualization Tool"

November 25, 2024

5.0

The tool is great, it is fast, flexible, and very customizable.

Pros

Great flexibility is what you can draw/layout. It is a great tool to add visual aid to complex ideas

Cons

I wish there were more pre-built symbol libraries for my industry (Telecom)

Review Source

JC

Jessica C.  
HR Generalist  
Computer Software  
Used the software for: 2+ years

### "Great mapping tool"

September 24, 2024

5.0

Pros

Super helpful when you’re mapping out processes.

Cons

It’s unfortunate that you have to pay after a certain time.

Switched from

[Google Slides](https://www.capterra.com/p/178686/Google-Slides/)

Wanted something that was more functional

Review Source

CB

Charlie B.  
Senior Consultant  
Financial Services  
Used the software for: Less than 6 months

### "Great platform"

June 23, 2025

4.0

Pros

Lucidchart is very easy to use, has a good interface, and the zoom feature is extremely helpful with flowcharts.

Cons

A bit difficult to integrate into other platforms. Additionally, when converting a Vizio file to Lucidcharts, the formatting is a bit off.

Review Source

MK

Mariia K.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "My go to tool for diagrams"

September 12, 2024

4.0

Pros

Very appealing UI, encouraging to explore the tool, easy to start using the tool

Cons

the only downside is limitations around objects in one file with free plan, but it is still enough to explore the tool capabilities

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

I have lost access to Microsoft Visio license

Review Source

AK

Abhishek K.  
IT Infrastructure engineer  
Computer & Network Security  
Used the software for: Less than 6 months

### "Best Diagramming Tool "

August 26, 2024

5.0

Best tool available in the market to Draw diagrams , great tool to draw diagrams for meetings , product demos .

Pros

Best tool to create diagrams and flowcharts , Super easy UI , Ability to do draw multiple diagrams and charts.

Cons

Basic versions have limited functionality , Some key figures are missing for Network diagrams

Review Source

LH

Ludmila H.  
IT Database Designer ll  
Airlines/Aviation  
Used the software for: 2+ years

### "Useful tool"

September 25, 2024

5.0

I find it easy to understand and use. I use it frequently for school and work.

Pros

I find this tool helpful for organizing my thoughts and expressing them clearly.

Cons

I can't find anything to dislike about this tool!

Review Source

SJ

Sebastian J.  
Sr. QA Automation Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "A great tool for Flow diagrams creation, management and sharing"

November 2, 2024

5.0

A great tool for Flow diagrams creation, management and sharing

Pros

It is easy to create flowcharts and very user friendly UI

Cons

Sometimes Integration with Quip gets stuck and tough to reconnect

Review Source

RG

Ron G.  
Senior Project Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to use chart creation tool to aid your organization"

September 5, 2024

4.0

Used to create organization charts and workflows.

Pros

Ease of creating charts and workflows within a browser.

Cons

Takes some time to understand the available templates and how to create charts.

Review Source

RV

Ravindra V.  
Sr. Software Developer  
Information Technology and Services  
Used the software for: I used a free trial

### "Lucidchart Review"

October 21, 2024

5.0

it was very good and helpful for drawing me flow charts. i did for many projects.

Pros

User friendly, easy to use, just drag and drop. provides huge quantity of graphs and images. AI powered tool. very effective.

Cons

There is nothing like that, only if it can increase more elements in free account.

Review Source

LH

Liam H.  
HR Onboarding Advisor  
Marketing and Advertising  
Used the software for: 1-2 years

### "Lucidchart review"

September 12, 2024

5.0

Pros

I found the customization options for Lucidchart to be endless, creating graphics and charts was made more entertaining by the options

Cons

Sometimes I feel it can be a little bit fiddley to use the product like when inserting lines, I'd need to zoom in to get them where I wanted them

Review Source

JM

Jean-Alex M.  
Directeur de projet  
Construction  
Used the software for: Less than 6 months

### "Excellent logiciel d'organigramme"

October 8, 2024

5.0

Nous avons fait l'organigramme de la compagnie et l'avons mis à jours plusieurs fois.

Pros

Bonne plate-forme pour faired des organigrammes. Le prix est très compétitif.

Cons

Certaine limites au niveau du type de bulles ou de frlèche, mais rien poour nous empêcher d'avoir un résultat représentatif.

Review Source

LH

Lucien H.  
VP of GTM  
Information Technology and Services  
Used the software for: 2+ years

### "Lucidchart is a powerful tool but more for Enterprise"

May 21, 2024

4.0

Lucidchart is a fantastic tool with a lot of power but I would recommend doing an analysis to understand what you really need. If you are an agile business I would say Miro has recently toppled Lucidchart on many fronts.

Pros

Arguably the most powerful feature in Lucidchart is the library of pre-built templates. As a young startup, often we struggled to conceptualise how best to map out a diagram or build a BPM. The lucidchart library made this much easier to search through the library and choose pre built templates which could be edited to suit our needs. The export to PDF was also important and valuable as we often downloaded charts for reports.

Cons

Lucidchart is the leader but I feel like tools such as Miro have really taken over int terms of UX/UI. We used to all use Lucidchart but rather quickly, our team switched to Miro and started using that and very quickly this became the norm. Lucid doesn't have a desktop version which is a real blocker for a team in the tool all the time. Lucid also doesn't have a community driven library so all the templates are built in house.

Review Source

BD

Bilal D.  
Testeur.  
Computer Software  
Used the software for: Less than 6 months

### "À prendre en considération !"

October 13, 2024

5.0

Creation de diagramme (pour mon rapport de stage en bts ciel).

Pros

Plus performant, en ligne. Les graphismes et styles bien gérer.

Cons

Peut etre plus de collecte lors dun crash dun projet. Sans que l'utilisateur reproduits le bug et l'expliquer. Collecte le bug automatiquement sans l'utilisateur.

Review Source

KR

Katie R.  
Finance Executive  
Marketing and Advertising  
Used the software for: 2+ years

### "A must for mapping and diagraming "

July 24, 2024

5.0

Pros

So easy to use and creates great looking charts

Cons

It can be frustrating when you can only have a few documents per account unless you upgrade to the more expensive options.

Review Source

VR

Verified Reviewer  
Web Developer  
Legal Services  
Used the software for: I used a free trial

### "Great experience for free user."

November 28, 2024

5.0

I had overall good experience we are able to deliver tasks using this tool for charting workflows.

Pros

Easy to use and easy to learn interface. Core features available for free.

Cons

Did not encounter any major problem so far as a free user.

Review Source

JEA

James Edward A.  
Chief of Staff  
Food & Beverages  
Used the software for: I used a free trial

### "Lucid Chart Review"

September 9, 2024

4.0

Pros

Easy tool to use to build operational workflows

Cons

Understanding the "nodes" and "connectors"

Review Source

Aaditya G.  
Backend Developer  
Computer Software  
Used the software for: 1-2 years

### "Lucid chart My Experience"

April 2, 2024

4.0

My personal experience was neutral as it fulfilled my use even with the existence of a paywall.

Pros

The primary thing I loved about lucid chart was the drag and drop as well as the variety of diagram options essential for creating various diagrams during the planning stages before developing a software.

Cons

The primary con is that if you want to store numerous files it is blocked by a paywall which hampers the experience of certain users.

Switched from

[draw.io](https://www.capterra.com/p/166985/draw-io/)

Lack of options in order to create the diagrams that I needed and was not very user friendly

Review Source

KO

Kane O.  
Account Manager  
Retail  
Used the software for: Less than 6 months

### "Great lightweight software thats easy to pickup"

October 9, 2024

5.0

Great - the free version is very powerful and lets you display a decent amount of information in 1 area.

Pros

Very easy to setup, very intuitive interface.

Cons

Some limitations with shapes & total size of canvas / work area.

Review Source

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