# Page 71 | Lucidchart Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 71 - Is Lucidchart the right Business Process Management solution for you? Explore 2255 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146136/Lucidchart/reviews --- Lucidchart 4.5 (2255) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 71 - Reviews of Lucidchart ## Showing most helpful reviews Showing 1751-1775 of 2255 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Interaction Designer Information Services Used the software for: 6-12 months ### "Lucidchart review" July 16, 2019 5.0 Great! Pros Great and fuss free way to do up user flows Cons Not very user friendly to drag around items/shapes Review Source KA Kyle A. Software Engineer Computer Software Used the software for: 1-2 years ### "Good, not lifechangin" September 2, 2022 4.0 Pros Lucidchart is the de facto standard for diagramming. They have great shape libraries for AWS. Cons Sometimes I am underwhelmed with the UX and overwhelmed with the amount of features. This is from a casual user though. Review Source VR Verified Reviewer Founder Financial Services Used the software for: 2+ years ### "Always struggled with flow charts until Lucid Chart!" March 13, 2019 5.0 Pros It's SO easy to make a GREAT looking flow chart. I have used this so many times for marketing materials. Invaluable! Cons No complaints. This software hits the mark on all levels! Review Source CH Chelsea H. Electrical engineer Defense & Space Used the software for: I used a free trial ### "Easy to use diagrams" February 14, 2023 4.0 Overall it’s a great project. I like designing and creating my own things. Pros I like being able to visualize my ideas. I am a visual person, so I like to diagram things to easier understand then. Cons I wish there was a faster way to diagram things out. You have to do it box by box. Maybe if there were outlines in which you could type all the fields you want, and it would generate for you. Review Source RR Rob R. Continuous Improvement Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Lucid is great " November 22, 2016 5.0 LucidChart is a great tool for diagramming. I have tried many others, and have found that Lucid takes the best of all of them and rolls them up into one package. Collaboration, diverse symbol-set, stability, support, flexibility, and ease-of-use means that I will continue to use this software for a long time. Pros Flexibility Cons Switching between themes changes arrow "bend types" which can cause rework. Review Source VR Verified Reviewer Data Analyst Information Technology and Services Used the software for: 6-12 months ### "Great software for flowchart creations" April 6, 2019 4.0 Pros The thing I like most about this software is that it is readily available online to use. It doesn't require any software installation or download. Another thing I like about it is that it offers the full version for students to use in university. The charts are also easy to navigate to find each different type of modeling figure. Cons Although the software has many features, it is a bit difficult to navigate without instructions. The software was a self-learning experience for me. Review Source Caleb C. Used the software for: Less than 6 months ### "Easy to use without much trainig" March 24, 2016 4.0 LucidCharts is pretty easy to use! I've been using the intermittently over the course of a few months, and I've not had to have anybody show me how to use the app formally. Review Source VR Verified Reviewer Founder & CEO Computer Software Used the software for: 6-12 months ### "Easy to use design tool" March 31, 2019 4.0 Pros Integration with Google Drive Export features Cons User interface can be difficult to use some time Review Source AF Alex F. Associate International Affairs Used the software for: Less than 6 months ### "Comprehensive flowchart provider" July 20, 2022 5.0 Pros Lucidchart's flowchart software is pretty easy to use and offers a variety of shapes, tweaks, and options to represent what you want it to. The map grid setting is pretty intuitive as a whole. Cons Using Lucidchart becomes exponentially harder and more frustrating without a computer mouse. A trackpad is not sufficient to get the most out of the software as a user. Review Source TH Taylor H. Project Manager Computer Software Used the software for: Less than 6 months ### "Fully featured and flexible" April 18, 2022 5.0 Pros The features for creating diagrams and flowcharts to demonstrate different business processes and design has been wonderful. It is easy for anyone to use, collaborate on, add notes and comments, and print. Cons In order to view shared diagrams and flowcharts the person needs to create an account which can be offputting. Review Source sP swethakiran P. devops Computer Software Used the software for: 1-2 years ### "lucidchart review" December 11, 2016 5.0 Lucidchart is easy to integrate with different tools which makes easy to share and gives ability to create a wonderful presentation. Lucidchart's enabling features to upcoming and in trend technologies makes its adaptable and definitely best reason to choose Review Source Tyler M. Instrument & Controls Technician Level B Oil & Energy Used the software for: I used a free trial ### "Great Software" November 14, 2018 5.0 Pros Used to create a network diagram, simple, fast, and fun. Cons A larger variety of industrial symbols would improve this software Review Source MR Mateus R. Suporte Técnico Information Technology and Services Used the software for: 2+ years ### "Software excelente para criar projetos" September 16, 2022 5.0 Pros Software muito prático para criar projetos. Utilizo muito para criar mapas de implantação de softwares. Cons Nada a declarar. Atende perfeitamente minhas necessidades. Review Source NH Nicholas H. IT Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good Product - Easy to Use" July 8, 2022 4.0 Good Product overall Pros \-Collaboration -Simplicity for new users -Ease of use Cons \-Many alternatives, often included in other software packages -Limited Support Options Review Source AW Austin W. Account Executive Automotive Used the software for: 6-12 months ### "Great Collaboration Tool" September 16, 2022 5.0 Pros Works really well for building out visuals to collaborate with coworkers. Cons Honestly it is a little confusing to figure out at first but it’s a great tool. Review Source Daniel S. Director, Accountability Ops & Transparency Non-Profit Organization Management Used the software for: Less than 6 months ### "Great step up from trying to do diagrams in Word" September 15, 2019 4.0 Good for developing a process flow or 'theory of change' diagram - real step up from fiddling in Word. Pros Its key feature is connectors move automatically when you move boxes in any flow chart. So it makes drawing process flows much easier, particularly if you need to regularly modify it. Cons Takes a bit getting used to, and adding text was a bit fiddly. Subscribed for a month but didn't give that many further feature than what is offered in the free trial. Review Source Cédric M. Used the software for: I used a free trial ### "Great tool" March 24, 2016 5.0 I like this tool. It is very user-friendly and useful to make good looking charts. I have tried different tools before but none of them can beat Lucidchart! Review Source RG Romario G. Consultant Retail Used the software for: I used a free trial ### "Great tool for creating diagrams" October 3, 2019 4.0 The benefits of LucidChart is that I can share it with other members of my companies that are not used to create diagrams. With this tool, I can break that obstacle and deliver a well-made product. Pros What I liked the most about Lucidchart is how well the elements that make a diagram are editable to capture the picture. The UI is intuitive and rich: you can find everything you want in a single glance. Cons What I dislike the most is that it's hard to navigate within the document when you have a lot of elements. You cannot drag and move across the page. Review Source VR Verified Reviewer Event Manager Higher Education Used the software for: I used a free trial ### "Usefull" March 24, 2016 4.0 Good use for school work and presentations! Would love more timelines template options and compatibility with presentation softwares but great potential. Review Source SL Shari L. Founder and CEO Consumer Goods Used the software for: Less than 6 months ### "Charged $600 w/onconsentna Support refused to reimburse me. Used this software as a trial for 1 day" May 31, 2022 2.0 Awful. I signed up for a trial and unbeknownst to me, they were charging our CC $600 over the past year. They refused to refund us even though we did not use the application past 1 day. Pros I thought this product would offer a nice visual for the hierarchy of my company Cons Way too expensive and TERRIBLE customer service! Review Source TJ Tyler J. Used the software for: Less than 6 months ### "Prefer this over visio" March 24, 2016 4.0 I am a student using this for school project drawing PNID and PFD drawings. I really like how it is easier and more approachable than visio and cloud saving. It is very intuitive. I would like a few more symbols and ones that matched with visio but importing your own pictures works really well. However importing and exporting from visio needs to be improved. some symbols were changed and the user pictures were hard to deal with in visio. Pros Easy to use good interface ability to upload own pictures Cons Needs improvement in exporting and importing to visio more pictures, need visio library of pictures Review Source GJ Garrett J. Product Marketing Manager, Lucidpress Computer Software Used the software for: 1-2 years ### "null" September 24, 2015 5.0 Review Source RN Rob N. IT Manager Financial Services Used the software for: 1-2 years ### "Easy to use" January 15, 2019 5.0 Pros Easy to use, share with others. Other users in the company that use Lucid Chart love it also. One of them was using PowerPoint for Org diagrams, showed them Lucid Chart and they couldn't belive how much easer it was. Cons Wish it did a better job of auto creating the diagram for AWS when that feature is linked. Review Source Shubham S. Associate Business Analyst Computer Software Used the software for: Less than 6 months ### "Flow chart editor and best software for diagraming." December 6, 2018 5.0 Pros It is easy to use and it helps us to make any type of diagram , mental maps , flow chart , UML and many more things. Additionally, we just have to drag the element ro the mid of the screen and we can fill with space with text as well.The best thing is It id directly linked with the email as well which mens sharing is easy as well. Cons The only con I came across is slow loading and it's interface should be improved as well. Review Source JM John M. Systems Engineer Aviation & Aerospace Used the software for: 1-2 years ### "Essential Product" November 23, 2016 5.0 Lucid chart allows me to be more efficient with my time when building process flow charts and making out our systems integration plans. A great product that helped us get our payload to 120,000 ft. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.