# Page 73 | Lucidchart Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 73 - Is Lucidchart the right Business Process Management solution for you? Explore 2246 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146136/Lucidchart/reviews

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Lucidchart

4.5 (2246)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 73 - Reviews of Lucidchart

## Showing most helpful reviews

Showing 1801-1825 of 2246 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RG

Ruchir G.  
Sr Product Manager  
Human Resources  
Used the software for: Less than 6 months

### "A good way to create charts on Google Sheets but can be better"

December 7, 2018

3.0

Pros

First of all, the availability of such a product itself was surprising. And lucidchart made it easy for me to create charts off of my Google sheets which was a good experience.

Cons

The hassle of creating charts in lucidchart and then embedding them in Sheets is a wrinkle that makes the experience less seamless. If it was such that I did not have to leave Sheets and do all my work in one screen, would have been great.

Review Source

JL

Joseph L.  
Data manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great, but exporting is clunky sometimes."

November 23, 2016

5.0

First of all, I love this product, connecting shapes is smart and the right number and kinds of shapes for my flow chart work. The only small problem I have is exporting or printing my flowcharts. I have the most recent version of Google Chrome and Explorer and exporting and printing from LucidCharts is problematic: it says it is "working" but then it doesn't go anywhere. The best option is to publish and then to click on the link. It feels like kind of a work around, though. Also, in Chrome, sometimes the alignment of multiple shapes doesn't work so well. Otherwise a great product and when finished looks clean and professional.

Pros

Lightweight, intuitive and connecting the shapes is smart.

Cons

Exporting and printing finished products are problematic.

Review Source

SS

Sharan S.  
Software Engineer Intern  
Computer Software  
Used the software for: Less than 6 months

### "Great Tool for diagrams"

October 25, 2021

5.0

Pros

I am starting a project and needed it to make an ER diagram for my data base schema. Worked perfectly

Cons

When I exported I had some issues with the resolution

Review Source

VR

Verified Reviewer  
Lead Analyst Programmer  
Higher Education  
Used the software for: 1-2 years

### "Best online tool to create charts and workflows"

December 12, 2018

4.0

Pros

Very easy to use, lots of options. You can create a very nice workflow in minutes.

Cons

Sometimes the joints between objects need to be manually adjusted to look better, but overall the software does a good job to automatically adjust when you move things around.

Review Source

JL

Jenny L.  
Senior User Experience Architect  
Information Technology and Services  
Used the software for: 6-12 months

### "Great tool"

November 23, 2016

4.0

It's a great tool, very easy to set up flow charts, and the interactive layers, and ability to import images and links are also very useful. Two issues I've noticed, is that when flow charts get very complex, my Mac Book Air really starts to lag and has trouble handling my project. My coworker once had a giant sitemap built but his browser crashed and he lost all his work, and was required to start over. Being able to have a desktop app or more stable support/auto-backup would be helpful to ensure work doesn't get lost.

Pros

Easy set up of components, interactive elements and layers, ability to import images, and its support with other apps like Microsoft Office and JIRA.

Cons

How laggy it gets when the project gets really big

Review Source

JM

Jason M.  
Night Auditor  
Hospitality  
Used the software for: I used a free trial

### "Lucidchart is no less than dreamy!"

March 26, 2016

5.0

Wow, where do I begin? I have used this for process improvement, network diagrams, flowcharts, physical layouts of work-spaces for home, office, and industrial applications and...well, it just goes on and on! Lucid chart is also very easy to learn and use. Seriously, any monkey that can use a mouse can use Lucidchart!

Pros

Huge variety of tools for a very low price, rapid adoption in a diverse range of industries leading to familiarity throughout most of my network.

Cons

It doesn't do toilets and it doesn't do windows...\*sigh\*

Review Source

TR

Tennisha R.  
Assistant Professor  
Higher Education  
Used the software for: 6-12 months

### "Great for Scientist"

June 30, 2020

5.0

Overall really great software product to use for visualizations.

Pros

I was introduced to the software by a colleague. I love creating and developing ways to visualize scientific theory and objectives. it is really great for presentations, teaching, and grant writing.

Cons

It takes some time to get to know all of the features and not as intuitive. However, it allows for mistakes and so getting to know the options is worth the time.

Review Source

TK

Tawna K.  
Sr. Program Manager  
Marketing and Advertising  
Used the software for: I used a free trial

### "First Experience"

March 24, 2016

3.0

My first experience using Lucidchart was interesting. I did not know my best experience was on Firefox browser. I was using Google. I could not get Page Setup to come up just to change the orientation of my page. Once I discovered that was a browser issue I downloaded Firefox and installed and was happy I could make that small change. The next time I opened Lucidchart, I could not find my docs. That was frustrating. Now, I am getting use to drawing in Lucidchart and it is easy to use and get what I need done quickly. I recommend the product, but use the right browser.

Review Source

PD

Patricia D.  
Process Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Nice chart building tool"

November 24, 2016

5.0

I've been using Lucidchart for the past years, and found it very convenient to collaborate and distribute charts. In the past few months, there were some other graphic collaborating tools that I used more, however Lucidchart is still a solid option.

Pros

Its features, and the fact that I can use it with my google account.

Cons

Had some minor issues with sharing

Review Source

AM

Alan M.  
Lead Developer  
Computer Software  
Used the software for: 6-12 months

### "Great tool that is easy to get going quickly"

November 23, 2016

4.0

Been great so far, tons of feature that is available online at your convenience. Easily create flow chart and export it as PDF/PNG/JPG. We use AWS and it has tons of built in AWS icons for use which is a great plus.

Pros

Available online.

Cons

Takes a while to load especially when you have multiple sheets opened.

Review Source

RB

Romina B.  
Specialist  
Telecommunications  
Used the software for: 6-12 months

### "Better than trying to create a chart in Word"

August 4, 2022

3.0

Pros

The different affordable plans make it easy to chose the right option for each team. Additionally, the charts look professional.

Cons

Sometimes the arrows glitch and are not exactly symmetrical. Also it's not so easy to adapt the colors exactly as you want.

Review Source

RS

Robyn S.  
Marketing Automation Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Marketing Automation Manager"

November 22, 2016

4.0

I have been using Lucid Charts for about a year now. I use the to map out nurture programs for our clients. It is an easy way to display the flow steps for our clients.

Pros

I how easy it is to drag and drop the flows into the document.

Cons

Sometimes it can be a bit difficult to navigate simple things

Review Source

MA

Maurice A.  
  
  
Used the software for:

### "Easily way to create online diagrams"

February 2, 2017

5.0

Our company works mainly with Google's business applications suite, and Lucidchart has the ability to integrate with Google Drive, a huge plus when you want to share with your co-workers for feedback and collaborations. Speaking of collaborations, you can share a chart with a co-worker and they can make changes/comments live!

Review Source

Mark E.  
Law Student  
Legal Services  
Used the software for: I used a free trial

### "Great for Work Flows"

July 22, 2021

5.0

Pros

Lucidchart was so simple to use for a group project that required creating an app. We started with our initial steps and were easily able to tie everything together to the final product.

Cons

It was so simple to learn and use Lucidchart, nothing negative.

Review Source

VR

Verified Reviewer  
VP  
Computer Software  
Used the software for: I used a free trial

### "Great diagram tool with Google integration "

January 14, 2023

5.0

Pros

I like how this tool has all the shapes I need and integrates well with google

Cons

I wish the free version would include more shapes or at least a few more free flows documents

Review Source

Adam C.  
Financial analyst  
Computer Networking  
Used the software for: Less than 6 months

### "Great product!"

April 15, 2019

5.0

Pros

The software is incredibly flexible and easy to use. The software to great because it helps me visualize all the various software programs I need to implement within the company.

Cons

One thing I don’t like about the software is that it occasionally can be difficult to learn. I think it would be very helpful if the software provided a short tutorial for beginners.

Review Source

SS

Sakima S.  
Operations Specialist  
Food & Beverages  
Used the software for: Less than 6 months

### "Lucidchart Feedback"

November 1, 2021

5.0

Members like \[SENSITIVE CONTENT\] of Lucidchart reached out to me to provide additional resources. I didn't feel alone with the daunting task of trying to figure out a new program.

Pros

It's very easy to use and figure out. I went from crawling to sprinting about as fast as a newborn giraffe does. Which means very fast. I was able to create a professional looking flow chart in minutes never using this program before.

Cons

I'm still very new the the program so I haven't come across any.

Review Source

Tom B.  
Digital Marketing Specialist  
Online Media  
Used the software for: Less than 6 months

### "Lucid Chart Review"

April 5, 2019

5.0

Again, a great tool to use when building out a sales funnel and communicating your vision with others

Pros

I like to use this tool, as a digital marketer, to plan out my sales funnel. Visualizing the funnel in this way makes it not only easier to plan out, but simpler to communicate with other team members.

Cons

Not any problems, just takes a little bit of time to get to learn and understand.

Review Source

EC

Ethan C.  
CEG System Manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Very intuitive software and very easy to use "

January 7, 2021

4.0

So far so good, nothing to be complaining about. Overall, did not encounter any glitches or system downtime

Pros

Clean and simplistic, a great tool if you draw lots of diagrams and process flow. It can be added as an add-on into google sheet which is very handy. It can also be used to collaborate with other team members.

Cons

As a suggestion, maybe the type of templates/icon can be richer and offers more varieties to choose from.

Review Source

AS

Anna S.  
Tattoo Artist  
Arts and Crafts  
Used the software for: 6-12 months

### "Best software I've used so far."

December 12, 2020

5.0

Pros

I love how easily you can make diagrams and use them for presentations. I've used Lucid Chart a lot this year, it helped me a lot with school and conceptual maps.

Cons

Personally, I think it should be more freestyle when you make connecting lines between each square, you should choose if you want them to be straight or curve.

Review Source

VR

Verified Reviewer  
Research Associate  
Research  
Used the software for: I used a free trial

### "Awesome free software for flowcharts"

November 3, 2022

5.0

I am extremely happy about lucidchart and cannot expect more from a free version

Pros

I love that I can just drag and drop objects to make complex flowcharts for my grant proposals using lucidchart

Cons

I would love to have some more free files as currently the free version only allows a small number of files to work on

Review Source

KS

Kimber S.  
Copywriter  
Writing and Editing  
Used the software for: Less than 6 months

### "I needed a way to start reporting data in an easy to understand way"

November 20, 2020

5.0

Pros

I needed a way to start reporting data in an easy to understand way and lucidchart was the way to go. it made data reporting and even fun.

Cons

i love so much that you can connect a spreadsheet of data to your lucid chart template and then fill your report that way. saves so much time

Review Source

GP

Gp P.  
Co-founder  
Information Technology and Services  
Used the software for: I used a free trial

### "Flowcharts "

November 16, 2022

5.0

Pros

I like how easy it was to make a flow chart on it, I used it to make a complex workflow process, and I really enjoyed all the features it had. There were different ways to customize it, and it was so easy to download and share.

Cons

Honestly, I found it easy to use; maybe it can have an in-depth tutorial for someone new.

Review Source

JJ

Jonny J.  
Marketing Automation Platform Manager  
Retail  
Used the software for: Less than 6 months

### "I use Lucidchart all the time and I love it"

March 7, 2019

4.0

As a marketing automation platform manager, using Lucidchart to design workflows and email framework has been easier than doing the same thing in Photoshop. It provides a visual look to my work to my colleagues, and I highly recommend this tool.

Pros

\- user intuitive - good selections of template for different framework designs - highly customizable for presentation - not expensive

Cons

\- I wish Lucidchart could offer some basic tutorial videos for beginners

Review Source

Fouad E.  
Founder and COO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "The best "online" flow charting tool"

December 6, 2018

5.0

Pros

This is a great online charting tool. It has all the feature anyone would need to create various charts and diagrams. Very easy to use, and the UI is intuitive

Cons

Not having a desktop version. Although I'm able to create everything I need online, being a bit old school, a desktop app would make the whole experience a lot more personal and easier to manage

Review Source

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