# Page 78 | Lucidchart Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 78 - Is Lucidchart the right Business Process Management solution for you? Explore 2246 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146136/Lucidchart/reviews

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Lucidchart

4.5 (2246)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 78 - Reviews of Lucidchart

## Showing most helpful reviews

Showing 1926-1950 of 2246 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Director  
  
Used the software for: Less than 6 months

### "Like Visio, but way cheaper and even simpler to use"

December 13, 2017

5.0

It's a massive money saver!

Pros

It's so much more affordable than rolling out Visio. It's a got a very intuitive process to create what you need to create as well. I was worried the learning curve from Visio would be steep, but so far it seems to be quite easy.

Review Source

AZ

Anthony Z.  
SEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Lucidchart"

April 5, 2019

4.0

Pros

Helps create great wireframes for website projects

Cons

There's a pretty steep learning curve, but once you get a hang of it, you're golden.

Review Source

VR

Verified Reviewer  
Account Manager  
Computer Software  
Used the software for: I used a free trial

### "Pretty good, would recommend"

February 27, 2019

4.0

Pros

What do I like the most? Their frickin' Youtube ads! Oh my god, give them guys a beer! Back to the software- I think it's quite alright, the software gives tips during the work, so it's the plus. Love the simplicity of the design.

Cons

Even though it's rather intuitive, I think it might be a bit tricky to use it by the newcomers.

Review Source

JL

Julien L.  
li Julien LiboironI help B2B tech companies to get in touch with their market.  
Marketing and Advertising  
Used the software for: Less than 6 months

### "best tool to draw your flowcharts"

September 13, 2019

5.0

I am really happy to use this tool to draw faster than ever.

Pros

I need to draw a lot of flowcharts in my business and Lucid Chart is the best way to do it. Fast and easy tool to use.

Cons

There no major things to fix with LucidChart. Sometimes it just need a little bit of tries to print my drawings correctly.

Review Source

JH

Jake H.  
  
  
Used the software for:

### "Great Tools Getting Better with Future Integrations"

November 22, 2016

5.0

I've always been a fan of LucidCharts, my experiences using them during my education as well as during both my personal and professional work have always been positive. Recently you added the AWS integration which blew my mind and absolutely helped in my creation of architecture and security diagrams. Please keep up the good work and continue to drive forward with your technology, your customers appreciate it greatly.

Review Source

DS

Devindra S.  
Senior Business Analyst  
Marketing and Advertising  
Used the software for: I used a free trial

### "Lucidchart"

August 10, 2021

4.0

Pros

It was fairly easy to create an ERD and subsequently share it with members of my organization.

Cons

Some aspects of creating the ERD were a little annoying. Adding new fields required a few too many clicks, etc.

Review Source

SG

Sheena G.  
  
  
Used the software for: 6-12 months

### "Easy to use"

November 22, 2016

3.0

Lucid Chart allows you to clearly present complex processes to your team or client. The features are easy to use and the UI is great.

Pros

Easy to use!

Cons

nothing

Review Source

SK

Stas K.  
DEV  
Hospitality  
Used the software for: I used a free trial

### "Best diagramming tool ever"

April 17, 2019

5.0

Pros

\- easy to use with highly intuitive UX; lots of templates to start with; - great integrations and export options; - collaboration capabilities;

Cons

\- lack of offline support:it would be great to able to work without having internet connectivity, at least with some basic features;

Review Source

Taufiq A.  
  
  
Used the software for: Less than 6 months

### "Super online diagram (BPMN) application"

December 5, 2016

4.0

This is a fine application to draw diagram online. Much better than Microsoft Visio. It's a great app for all people in Business Process Management, IT, and Engineering, product architect.

Pros

1\. Easy to use 2. Huge library 3. Online draft storage

Cons

1\. Not any problem I found so far.

Review Source

VR

Verified Reviewer  
Community Relations  
Government Administration  
Used the software for: Less than 6 months

### "Attractive & Easy to Use"

August 12, 2019

4.0

We used this to create an organizational phone chart. The graph was a very easily readible way to show employees what types of questions and/or calls should be transferred to whom.

Pros

This product is very easy to use. In order to create very attractive charts, the only skill that is needed is dragging and dropping.

Cons

I was a bit frusterated to hit a paywall mid-way thorough working on my project. I feel that this company could have been more upfront about the limitations of the free model.

Reason for choosing Lucidchart

I honestly didn't look too much into other products, but Lucidchart appeared to be inexpensive and easily usable. That was good enough for me!

Review Source

MG

Mike G.  
Product Director  
Computer Software  
Used the software for: 6-12 months

### "A Good Mapping Software"

July 31, 2019

5.0

Pros

We use lucid chart to map out user journeys. It comes with a wide variety of functionality that allows us to customize it to our unique needs.

Cons

It's not that much different from other software out there, so if you're using another platform, there's not much reason to switch.

Review Source

ZA

Zunaira A.  
Assistant Director (Programmer/ System Analyst)  
Government Administration  
Used the software for: I used a free trial

### "Review from Pakistan Government Administrator"

July 23, 2022

5.0

Superb.

Pros

It is online, with explanations and a variety of diagrams

Cons

there should be a free desktop version of the use case and class diagram i.e. for students

Review Source

HS

Harsha S.  
Sr BA  
Information Technology and Services  
Used the software for: 6-12 months

### "My experiance"

November 22, 2016

4.0

Lucid is working great for us and started enjoying the tool.It has all the features we are looking for and there is some thing new to learn more about it

Review Source

AL

Ambrose L.  
kinesiologist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Project management visualization to the rescue"

June 21, 2022

3.0

Pros

This software saves the day when it comes to free-handing a project flow.

Cons

It can be confusing to learn at first but with basic understanding you can get by.

Review Source

ML

Mike L.  
Software Developer  
Computer Software  
Used the software for: Less than 6 months

### "Great tool for all students"

November 23, 2016

4.0

I use this to do UML diagrams, but also for visualizing lots of my code. It's an effective tool when programming, but also great for those who need to visualize their thoughts. The best part is it's free as a student, so I highly recommend it to all students.

Pros

It works well, and functions almost like a whiteboard, but I can drag things around instead of erasing and redrawing. It has great built-in templates

Cons

It never saves the templates that I use, and especially the most frequent one which is the UML diagram templates

Review Source

GI

Gianfranco I.  
CSM  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "freemium product that is great"

September 5, 2019

5.0

Freemium membership gives you enough to complete the tasks

Pros

If you need to create a flow chart, Lucid makes it really easy to accomplish the task. Great option!

Cons

Just not really seeing many uses for it rather than the occasional use here and there. So not really seeing need for upgrade.

Review Source

VR

Verified Reviewer  
Project Systems Trainer- Jive Communications  
Computer Software  
Used the software for: Less than 6 months

### "Review of Lucidchart"

April 8, 2019

4.0

Pros

Great product to help us build out our network diagrams. Our engineers use this product weekly if not daily. Very well put together

Cons

Sometimes getting the correct image to upload can be a pain, but could also be something on our end.

Review Source

Uro Z.  
Product Design Lead  
Information Technology and Services  
Used the software for: Less than 6 months

### "Very good charting tool"

April 23, 2019

5.0

Pros

Very easy to setup, make what you need and export to the main document. Easy collaboration and communication with other team members.

Cons

I am not sure it is worth the price, there are other cheaper alternatives that can do the job well

Review Source

PP

Piotr P.  
Owner  
Internet  
Used the software for: Less than 6 months

### "Good tool for the BPMN management"

December 6, 2021

5.0

It helps a lot to create BPMN diagrams that are so important in our work. Creating it in web browser is very convenient and it not lacks any functionality.

Pros

Possibility to quickly create valuable BMPN diagrams that help us develop our company and processes.

Cons

Swim Line management seems more complicated to use than in other apps

Reason for choosing Lucidchart

Seemed to be better designed and maintained than other apps

Review Source

SY

Samuel Y.  
Teaching assistant  
Information Technology and Services  
Used the software for: 2+ years

### "Incredibly elegant and useful"

November 23, 2016

5.0

Seriously, I've used this software for years. So easy, but I can always find what I need. I use it to teach students flowcharting concepts.

Pros

Ease of use

Cons

There is a bit of a learning curve

Review Source

ST

Salvador T.  
Comercial Manager  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "The best alternative for Visio"

July 19, 2019

4.0

Pros

Very easy to use, it has the functionalities you may need to make as many flowcharts as possible with many templates available to get you started.

Cons

The response in use is not very fast, I imagine that depends on the capacity of the processor and the Internet connection.

Review Source

CM

Chelsea M.  
Writer/Editor  
  
Used the software for: Less than 6 months

### "Love it!"

May 9, 2018

5.0

Pros

Charts, flow charts, and maps! I love this software and I love how intuitive it is. It's easy and useful.

Cons

It's not cheap, and the free version is definitely not as useful, so you will need to shell out the money if you want to be able to use it to it's full capacity.

Review Source

TV

Tim V.  
Business Developer  
Computer Software  
Used the software for: 6-12 months

### "Lucid"

December 20, 2022

4.0

Drawing diagrams to explain flows to customers

Pros

The easy drag and drop functionality and the seemless interaction

Cons

The limited integration capabilities of Lucidchart

Review Source

SG

Sarah G.  
Technical Writer  
Computer Software  
Used the software for: Less than 6 months

### "Great for Diagraming"

October 25, 2021

5.0

Very good

Pros

How easy it is to draw and manipulate lines, connect them to other shapes, etc. Large selection of shapes too, and it's nice to have icons like Amazon be easily importable.

Cons

The shape in which you can choose the number of sides and then manipulate it should be titled or have a tooltip explaining what it is. (it's a very useful tool and I didn't know about it for too long)

Review Source

MM

Michael M.  
Sr. Architect  
Telecommunications  
Used the software for: 1-2 years

### "Great for cross platform and cloud based usage"

November 22, 2016

5.0

I've been using Lucidchart for the past 19 months and really appreciate the fact that I can use it from any computer and that files are stored in the cloud (on our corporate Google Drive). Very convenient, secure and easily shared with others in my organization.

Pros

Cross platform and cloud based.

Cons

You are at the mercy of the browser, but it works well with Chrome.

Review Source

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