# Page 80 | Lucidchart Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 80 - Is Lucidchart the right Diagram solution for you? Explore 2246 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146136/Lucidchart/reviews

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Lucidchart

4.5 (2246)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 80 - Reviews of Lucidchart

## Showing most helpful reviews

Showing 1976-2000 of 2246 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EP

Elisa P.  
IT CRM Solution analyst  
Apparel & Fashion  
Used the software for: I used a free trial

### "Lucid chart"

February 21, 2023

4.0

Pros

Interfaccia minimal ed esteticamente bella. Semplice da utilizzare, ottimo per collaborare

Cons

Niente in particolare, devo ancora prendere la mano

Review Source

BH

Brandon H.  
  
  
Used the software for: I used a free trial

### "A great cloud based solution for drawing diagrams."

November 28, 2018

5.0

Pros

Has all the features that are needed to show visual diagrams of networks, workflows, and organization trees. I've used visio before and Lucidchart has all the features that are required to do what visio does and in most cases does it better than visio.

Cons

Online only and lacks integration with access and other database programs. I have used visio in the past to map out relational databases in visio then have that be pulled into access or MS SQL. Lucidchart does not have this functionality. But I don't think it's really their target market so I can't really fault them for that.

Review Source

DM

Dylan M.  
  
  
Used the software for:

### "Great Software"

November 23, 2016

4.0

We used this software to create a flow chart for our process. This software was very helpful because it allowed us to have one master process flow and then add 'hotspots' to get into the fine details. This was great because we were able to create a very detailed flow chart of our process without having to try and fit it all on one cluttered chart.

Review Source

VR

Verified Reviewer  
Architect  
Management Consulting  
Used the software for: I used a free trial

### "Best in Class"

January 16, 2019

4.0

Pros

Create simple flowcharts, complex technical diagrams, and everything in between to communicate with clarity.

Cons

UI should be user-friendly. There should be an option to add Images on just one click

Review Source

CM

Callum M.  
Treasury  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Review"

October 25, 2021

4.0

Pros

Visual method of viewing company processes.

Cons

I've not used for a long amount of time so don't currently know any cons.

Review Source

AV

Aravind V.  
Community Manager  
Market Research  
Used the software for: I used a free trial

### "Use Lucidchart for Flowcharts"

September 18, 2019

5.0

It saves me a lot of time especially in creating flowcharts.

Pros

I can comfortably create flowcharts using Lucidcharts. It saves me a lot of time, which otherwise I need to spend on connecting and creating various shapes.

Cons

\- I cannot integrate the chart into my documents easily. As in, I have to save the flowchart as a picture and I can't actually edit the content of the flowchart in another platform.

Review Source

DB

David B.  
Automation Engineer III  
Pharmaceuticals  
Used the software for: 1-2 years

### "Awesome Tool"

November 23, 2016

5.0

Lucidchart has been a major part of my project workflow for my Masters degree. Great tools and collaboration capability.

Pros

Ease of use, comprehensive, and collaborative. The integration into other platforms (like Google Docs) is awesome and makes projects with remote team members so much easier.

Review Source

Peter R.  
Web developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy way to create complex diagrams"

July 21, 2019

4.0

Pros

LucidChart is great when you need to create good-looking complex diagrams for your documentation or software project briefing.

Cons

UI is starting to look a bit old, slight redesign would be nice.

Review Source

NI

Nishaaj I.  
Student  
Information Technology and Services  
Used the software for: I used a free trial

### "Projects Charted"

November 17, 2022

4.0

Pros

The wide variety of tools to plan projects is astounding.

Cons

I want there to be more creative ways to plan projects.

Review Source

ST

Shivika T.  
UX Designer II  
Design  
Used the software for: 2+ years

### "Best wireframing tool"

November 22, 2016

5.0

Used Lucidchart for a number of web projects to create wireframes. Also very useful to create information architectures by simple drag and drop!

Review Source

GS

Girish S.  
Studio Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "Well done product, needs leaner pricing"

November 23, 2016

5.0

I think you guys have a done a great job, but if you can review your pricing, especially for users outside the first world regions, you might just have an explosion in your customer base.

Pros

\- Ease of use, - Availability of modelling tools and shapes - Export to other formats

Cons

\- Speed of loading a diagram -

Review Source

EM

Emma M.  
  
  
Used the software for:

### "Good for classes!!"

November 27, 2016

5.0

Had to use this to build concept maps for a physiology course and it made it a lot easier to build and keep track of. Loved it! Plus we had to do it with a group and you didn't have to meet up to work on it, it worked while you were eon different computers. The Professor could see who did what too so participation points were easy to grade!

Review Source

NR

Navnith R.  
  
  
Used the software for:

### "Navniths Review of Lucid Chart"

November 22, 2016

4.0

I liked my experience, but I believe it can be enhanced better if the customer got a more clear indication of where the intro videos are and also the addition of a delete key. Currently very hard to delete stuff from the chart. Moreover the forums can have same questions clubbed together so that multiple users dont ask the same question.

Review Source

JH

Joel H.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Easy to set up and start using"

January 10, 2018

5.0

Time saving producing professional, organized visual business communications

Pros

Great way to produce a variety of professional graphics, schematics and related documents easily. Such documents are a great way to communicate, instead of being limited to office, excel, PowerPoint, etc

Cons

It too a few days to get a used to the opposite for adding text too various shapes, moving the viewing screen around, and how to best manipulate arrows.

Review Source

DW

Dustin W.  
Partner Delivery Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Streamline workflow management with Lucidchart's creative tools and templates"

February 28, 2023

5.0

Pros

Lucidchart is a dependable software for managing workflows. It enables users to be creative with project management, providing a wide range of templates and tools for visualizing and organizing complex processes. Overall, Lucidchart is a great choice for businesses looking to streamline their workflow management.

Cons

None at this time. I am currently using this software and am impressed by it's capabilities.

Review Source

CS

Chris S.  
Intermediate Software Developer  
Telecommunications  
Used the software for: 2+ years

### "a must-have tool for any workplace"

November 23, 2016

5.0

great diagraming tool and it's even better if you're familiar with Microsoft Visio. Easy to use, intuitive UI, amazing for sharing.

Review Source

MY

Mike Y.  
FP&A  
Retail  
Used the software for: Less than 6 months

### "Lucid"

October 28, 2021

4.0

similar to Visio

Pros

Easy to operate, good easy graphical visual

Cons

too many boxes to remember which one is what.

Review Source

mC

mike C.  
Solutions Architect  
Marketing and Advertising  
Used the software for:

### "General Review"

November 22, 2016

5.0

Lucidchart fit our company's needs perfectly. Was easy to understand and use for basic diagrams in both tech and non-tech presentations.

Pros

Easy to use and understand for basic diagrams

Cons

Unsure if there are any advanced/more convincing chart techniques available or how to use them if so

Review Source

AA

Adeel A.  
Software developer  
Computer Software  
Used the software for: Less than 6 months

### "Good to create diagrams "

July 29, 2022

4.0

Pros

Easy to create diagrams especially flow charts and sequence diagram for the business analyst.

Cons

Drag and drop feature could be improved

Review Source

PJM

Patrick J M.  
HRIS Specialist  
Publishing  
Used the software for: I used a free trial

### "Patrick Mims"

March 24, 2016

5.0

I use this software to diagram workflow for the HRIS department. I have diagrammed everything from simple processes to very complex work rotations and escalations.

Pros

I really like how the software allows me to perfectly align everything. This makes the final result look very professional.

Review Source

ER

Elizabeth R.  
General Manager  
Printing  
Used the software for: Less than 6 months

### "Great Service!!!"

April 3, 2019

5.0

I no longer worry about how I am going to create a chart. Has simplified my job so much!

Pros

Easy to use. Able to create charts and workflows easily!

Cons

I love everything. Have been using about 4 months and not ran into any problems yet.

Review Source

MKM

Mary Kate M.  
Community Engagement Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Clunkier Than I Expected"

November 12, 2019

3.0

We use Lucidchart to do systems mapping. This helps us onboard new staff, explain our system to new partners and funders, and look at ways to improve and streamline processes.

Pros

Lucidchart is specifically designed to help visualize things that previously were not easy to visualize. It's a tool built to help companies make processes and systems visual, which can help streamline them and find new solutions.

Cons

I expected Lucidchart to be less clunky and cleaner looking given what its focus is. You can do a lot with it, but it quickly can look just as messy as making something in Microsoft Word.

Review Source

LK

Liam K.  
Head of Cs  
Retail  
Used the software for: I used a free trial

### "Lucidxhart is a good entry point"

December 28, 2022

3.0

Pros

Introduced me to workflow management. Was nice and easy to use.

Cons

Interface isn’t as smooth and easy on the eyes as other sofrwares

Review Source

AK

Andrew K.  
SALES SUPPORT & PROCUREMENT SPECIALIST  
Information Technology and Services  
Used the software for: Less than 6 months

### "When you say "lucid," you've said it all"

November 23, 2016

5.0

It's been a joy creating multiple workflow and process improvements via LucidChart. Draw.IO, and other competition, simply cannot beat the interface and grace of the UI. From auto-magical shape creation that seems more predictive than manual, to the ways you can style your charts for flashy and memorable displays of your work, one thing holds true: it's a tool that is undeniably changing the way my company works, how I work, and how we better ourselves and our workflows.

Pros

UI, AUTOMATION, EASE OF USE

Cons

N/A

Review Source

Arnaud D.  
E-Commerce Specialist  
Automotive  
Used the software for: I used a free trial

### "Used the free trial"

August 6, 2019

4.0

Pros

Lots of templates are available (not for free trail of course though). Interface is good looking

Cons

Free trial is very, very limited. Sharing options are a bit limited

Review Source

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