Who Uses This Software?

E-commerce merchants, online marketplaces and e-commerce platforms or vendors.


Average Ratings

55 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.05/one-time
    See pricing details
  • Pricing Details
    $0.05 per shipping label - no fixed/monthly fees
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Shippo
  • goshippo.com
  • Founded 2013
  • United States

About Shippo

Whether you're established or just getting started, Shippo is the best shipping software for growing e-commerce brands that need to save time and money, fulfill and ship at scale, and delight customers. Create shipping labels for all carriers & save money with discounted rates. See all your online sales channels in one place and automatically access discounted USPS and DHL Express rates, or use your own carrier accounts. Sign up is free and there are no monthly fees or cancellation fees.


Shippo Features

  • Air Shipping
  • Bills of Lading
  • Container Shipping
  • Freight Shipping
  • Ground Shipping
  • Import / Export
  • Ocean Shipping
  • Parcel Shipping
  • Quotes / Estimates
  • Shipment Tracking
  • Warehouse Management

Vendor has not completed this information.

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Alerts/Notifications
  • Barcoding / RFID
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management
  • 3PL
  • Barcoding / RFID
  • Container Tracking
  • CRM
  • Cross Docking
  • Inventory Management
  • Job Management
  • Labor Management
  • Order Management
  • Purchasing
  • Scheduling
  • Shipping Management
  • Back Order Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management

Shippo Reviews Recently Reviewed!


Shippo saves me money every day, and is honestly a service I rely on and trust.

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: The software is very user-friendly. Easy to maneuver, to understand, just take the time to read through the plans and billing--set up your account with billing (paypal is an easy option) and if you aren't familiar with the carriers and the rates/services they offer, get informed. I like the fact that I can play around with dimensions and weights and find the right package size and shipping option for the least cost while not compromising product integrity or arrival deadlines.

Cons: I can't really think of a "least" in the list of adjectives that come to mind. I began my e-commerce journey exactly one year ago this week and I don't remember how I came across Shippo, but I have been using this software nearly every day and sometimes several times a day (I sell on platforms that have their own shipping options, so for me to choose Shippo over their discounted plans really says a lot!) I rely on the lower pricing on Priority shipping for a majority of parcels that I ship regularly.

Overall: Overall I am extremely impressed with Shippo, I have not had one single negative experience using this software and that is not a common trait in this rocky world of online commerce. With all the stresses involved it would be easy to take this service for granted, but if it were to not exist tomorrow I know that I would be sorely dismayed and it would be a difficult blow. I also, use Shippo exclusively for all return shipping labels as they are "pay when used", and it makes returns so much easier to deal with.

One of the few shipping providers that offers a ton of features for free!

Jun 20, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We use the free tier option and obviously that's one great feature alone for our business.

We love the UI and can navigate around it with ease and the other shipping provider options are not even close to being this easy, we've tried them all. One part that also works great for us is that all shipping charges go into a bulk charge on our card which helps with bookkeeping (compared to a bunch of little charges for each shipment).

Cons: The newer feature of validating addresses is great but it also actually messes up some addresses. Our own return address is a specialized one and the auto-validate address feature corrects it to an address that is actually not correct as we have to specific the PMB number. I reached out to customer support to resolve this and they resolved it quickly but there should still be an option to manually override addresses in situations like that.

Complete shipping package

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The shippo package not only helps by writing shipping labels it does other things other software doesn't do. It will give you the appropriate address from a partial, it has all the different types of shipping containers listed, it saves money, and most of all, you can into the software anytime, and it save your shipments and makes it easy to bring them back up. I had a very hard time getting into the USPS software after 1pm to make a label.

I've used stamps.com. USPS.com, and shippo is the best all around shipping software.

Cons: The only thing I didn't like was when I first set things up customer service was done by email only. No phone calls. But since I'm set up and been running a few years that issue doesn't bother me anymore. No problems at all.

Overall: It is the best shipping software for any parcel. Need to advertise more and get folks off of USPS.com

Shippo is great!

Jan 07, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is a great value for the money. It was very easy to get started with, and has continued to grow and refine itself as I have grown. It's flexible and has allowed me to understand how shipping works while saving me time and money from standing in line at the post office.

Cons: It can be slow at times due to extraneous clicks required to get different pieces of information needed for different types of sales. It can also be lacking in features/information at times, but 9/10 times the information is there; it just needs a little digging to uncover. At the end of the day though this is essentially a free platform, and anything I'm lacking I should be maintaining on my own systems.

Overall: This platform makes my life so much easier without costing me anything. They seem like a great company with a genuine customer centered and improvement focused attitude.

Been using it since day 1!

Mar 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Shippo is pretty much all I have used for shipping and i couldn't ask for a better app! Very easy to use, allows you to bulk print and send email notifications and best of all have very competitive pricing. You can refund a label and keep track of all shipments! I won't use anything else!

Cons: I love Shippo, and only thing I would add is to be able to send bulk email notifications on same screen as printing bulk labels! Thanks!

Overall: Best shipping app out there!

Very organized!

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: I am the sort of person who likes making lists. Whether it's a Christmas list, grocery list or simply organizing my thoughts on paper. To see all of my eBay sales in a nice organized list on Shippo where I can print my labels at a decent discount from full Canada Post prices - wonderful. I'm happy.

Cons: Nothing - everything is great, no complaints.

Overall: This eBay-recommended third-party shipping site has saved me lots of time and money over the past few years since I first signed up. I have even compared the prices to Canada Post Snap Ship and Paypal shipping... Shippo wins hands-down for the lowest quoted price to a Canadian address.

Shippo makes my home based business a Breeze!

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how the information that is stored for each customer and the availability to put their email address in their information so that they are personally notified when their item ships.

Cons: I don't like how you have to create a label in order to update or find a customers information. I would like to see a customer database feature added.

Overall: Shippo has allowed me to avoid long lines at the post office, allowed me to expand my at home business even more by being able to provide great customer service to my customers and it is extremely easy to use!

Capterra loader

Awesome shipping solution for small to businesses using Shopify

Dec 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: - SUPER easy to use with Shopify

- Good shipping rates

- Works well with printer

- Easy to ship multiple packages for the same order

- Easy to print manifests

- Access to UPS, USPS and DHL

Cons: - Sometimes it takes a bit of time to sync with new orders

- It's might be a pipe dream, but I also wish it would let you set up a UPS pick up

Overall: Simplified our order shipping process! Most importantly it allows us to ship orders that come in outside of Shopify - so wholesale orders, call ins etc. It also lets us to sort and view by shipping status very easily (in transit, delivered, exception etc.) so that we can proactively reach out to customers.

Capterra loader

Can't get any easier!

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
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Pros: It integrates seamlessly with Shopify, ease of use, easy to set up, discount pricing on shipping, multiple carrier options.

Cons: No real cons at the moment. There were some sync issues in the past, but I believe those have all been addressed with additional updates.

Hard to believe

Dec 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Overall good layouts and reporting. very straighforward interface

Cons: Why can't I open the packing list from the shipments report? MOST importantly, why isn't the website mobile friendly? And no app? Finally, your prices are now getting beaten handily by Shopify...

Great product that could use a tweak or two

Dec 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Very easy to use, gives us some discounts automatically from some shippers,.

Cons: A recent update made it easy to inadvertently create duplicate label orders, I now have to double check that extra labels weren't purchased. It would be good to be able to do batch orders all on one screen (such as the UPS website has) without having to go back to an order and select "create another label".

Simple + Great Visibility and Easy Dashboard

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that I can set my products and shipping sizes so it takes an extra step out of it. I also bought a Dymo label printer and now the whole process is seamless, if only it could pack all my orders too :)

Cons: I wish on the main screen it was a little more clear of what the order is (I have a lot of variations of product), almost like if it was written out like a packing slip, I have to scroll over it so it pops up but I wish it said how many of what kind (quatity and type and such).

Overall: We love it! It has professionalized what we are doing by 10X!

boy smells shippo review

Dec 21, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: compatibility with Shopify and batch printing

Cons: sometimes going back removes filters and by clicking on "orders" it moves orders around on different pages.

Overall: we are using shippo through Shopify to create 95% of our direct to consumer business

Must-have shipping solution for small and large companies!

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love the ability to print prepaid shipping labels (even return labels) with ease from any major shipper (USPS, UPS, FedEx, etc.) without having an account with the shipping company.

Cons: GoShippo integrates with many new online stores but may not with some older platforms sure be sure to check.

Overall: I love their "pay-as-you-ship" feature that's just 5 cents per label printed and no setup or monthly fees--ever!

Great Shipping App

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shippo made it so simple to start shipping orders out, allowing me to focus on sales and growing the business. Has scaled nicely as we have grown.

Cons: I would like to be able to customize my packing slips more.

Capterra loader

Weil Hardware

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use, being able to track shipments, having all of my shipments in one interface.

Cons: I would like if I could import an address book in to Shippo.

Overall: Shippo has made my business life much easier and I'm so thankful to have it.

No "Flats" rate support, tough to get Refunds

Jan 02, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Pros: My company was actually forced to use the software when my main business software company Freestyle (formerly Dydacomp) chose to integrate Shippo into their MOM software to save money on the programming it takes to keep current with carrier charges/requirements .

Cons: Biggest problem--no support of USPS "Flats" rates resulted in excess postage on flat envelope packages for months before it became apparent. Had to use apply postage manually in the short term then switch to UPS Mail Innovations to get lower cost "Flats" rates.

Secondly--very difficult dealing with them to get credits from Shippo for duplicate labels produced during training/mistakes. Very slow response and she couldn't seem to get it that when multiple labels are produced on the same day ($$) for the same address and only one package ever gets delivered that a mistake has been made. We managed to get some refunds but were still due hundreds of dollars when we were informed they couldn't help us any more.

Capterra loader

Makes Online Store Shipping Easy

Dec 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Fairly easy interface that allows quick shipment generation.

Cons: Creating a manifest could be easier and allow for more functionality of recreating a manifest.

Fantastic for eBay sellers.

Dec 22, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Automates most of the shipping and record keeping. Great time saver. Customer service reps are outstanding - great at resolving the odd issue that has come up.

Cons: The handshake between eBay, Shippo and carriers could use some improvement to smooth over the odd hiccup type situation that arises with non-standard situations. Some transactions like international returns must be done manually. My understanding is that this is already under development so it is just a matter of time before implementation.

Overall: Highly recommended - the time and hassle saved far outweighs any minor inconvenience that *may* arise. Even if there is a challenge, there is a lot of available help to find a reasonable workaround.

Totally organized our shipping!

Apr 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Shippo has been amazing. It's got a ton of features, and the UX seems designed to make everything easy. Whether I'm creating a new label, searching through existing shipments, or handling returns, Shippo simplifies everything.

Cons: This is a small thing, but it logs me out at inopportune moments. This might simply be a bug, or it might be user error. And it always takes me back to where I need to be. Again: small thing, but it's really the only complaint I have.

Fast, easy and intuitive

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love how it's integrated into godaddys online store. I no longer have to type in addresses and tracking numbers!

Cons: The preset package weights can change from ounces to pounds randomly.

Overall: Shippo saves me a ton of time shipping packages. No more trips to the post office and waiting in line.

Great Solution

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: Integration with Shopify, lower costs on USPS shipping.

Cons: Wish Shippo offered LTL options for palletized freight.

Easy to use

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Very easy to use; easy to keep track of orders

Cons: so far, I haven't really found anything that I don't like

Great App

Dec 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is easy to use for the most part, there are a few default settings that don't work for me that I need to reset each time but other than that its very easy to use and, easy to navigate.

Cons: Forced default settings are a challenge to work around

Overall: Easy shipping

Yes!

Jan 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love Shippo! It pairs seamlessly with our e-commerce and Ebay platforms to make label creation so fast, efficient, and cheap!

Cons: I honestly can't think of anything negative.

Overall: This was such a great addition to our developing e-comm situation. It even sends out notifications of shipment to the customer with tracking details with just the click of a button. Discounted shipping rates are nice, and the overall efficiency of this software make it a winner, for sure.

Super simple shipping platform with great pricing

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: Two things - (1) Access to low cost USPS pricing and (2) the quick and easy shipment flow. It made shipping magnitudes faster.

Cons: I don't love the fact that you are limited to single piece shipments. It would also be great if you can use 3rd party shipping or ship from different UPS / FedEx accounts.

Overall: We originally used Shippo to ship to our ecommerce customers, but once that was outsourced, we continue to use it for all of our small parcel shipments.

Excellent for a growing business!

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Very easy and intuitive to use. The ability to have your fave packaging pre-set really speeds things up!

Cons: I wish there was a way to track the status of refunds.

Overall: Overall, a great tool that has become very important to our business!

Utilizing Shippo online and offline

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: Shippo gives me the opportunity to have one go to shippo for both my web store and my brick and mortar store. Manual entry for the brick and mortar. Connected entry for my web store.

Cons: At times the Shippo site seems confused. But it is most likely my occasionally poor internet connection.

Overall: Overall, I rate Shippo highly. It does what I need it to do - efficiently, and in a cost saving manner. And besides, I really like the logo!

Couldn't be a better integration for Fishbowl commerce.

Jan 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It just plain works. What more could you ask for.

Cons: None that I could come up with

Overall: Incredibly seamless integration with Fishbowl commerce managing my shopping carts, fishbowl inventory managing my inventory, and Shippo following it up with a flawless shopping solution and spectacular rates.

Recommendations to other buyers: I think you should give it a try, worst case scenario you have to switch back to manually typing in order info.

Capterra loader

A small business ally!

Dec 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. Sync with my online stores. No expensive set-up fees.

Cons: I can't seem to use it on my phone. Works best with desktop or laptop computer.

Love Shippo's unique pricing model

Dec 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Love the unique pricing model and cloud-based platform. Shippo customer support has been great when I had to contact them.

Powerful and easy to use shipping service

Sep 21, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: The fact that there isn't a monthly usage fee or subscription is absolutely amazing. Shippo has helped me save money. It is a simple, easy to use program. I was impressed that you can automatically send the receiver an email with the tracking number. Compared to other shipping label creators this one exceeds them all by far.

Cons: Sometimes the menus are a bit hard to navigate. They should add Media Mail and First Class Packaging as selections again. Instead of "hiding" an order, you should be able to delete it completely. I have had several canceled orders and I can only hide the order instead of completely delete it out.

Very Convenient and Easy to Use

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: I love that I am able to fulfill my customers orders all in one place. It gives me a lot of shipping options and great shipping rates. It keeps track of all shipments with updated status and allow you to create return labels.

Cons: I currently don't have anything negative to say about Shippo.

Shippo shipping made easy

Dec 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I actually LOVE shippo. I never ever have to wait in a post office line which I LOVE! They have cheap and competitive prices! I really only use the basic part of shippo but they send me tons of business emails and how to help me!

Cons: I really don't think there is anything I dislike. Maybe the way they bill?

Overall: I use shippo almost daily. I recommend it constantly! It's better than the shipping options depop and Mercari offer!

A

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I really like shippo. It is so easy to use. The prices are great.

Cons: I honestly do not have any complaints about shippo.

Overall: Love shippo, super easy to use.

Probably the second best shipping software

Dec 13, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Has a great interface and functionality, but expensive

Cons: Pirateship offers more and is completely free

Zero customer service, website glitches

Jan 01, 2019
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Reasonable ease of use - *when it works*

Cons: Ongoing technical glitches on the site don't get fixed despite years of complaints. No way to contact customer service by phone. Emails are answered slowly, *if* they are answered. Any answers given are "Here's a work around to get you by.", rather than fixing the problem. Discounts on shipping are minimal at best. If you are an eBay seller who is chained to Shippo, and a 1 day shipping agreement, pray that you have an alternative shipping program. You will need it.

Overall: Shippo used eBay Canada to get an exclusive deal, and since then, eBay has become more stressful to use. I have had to send numerous emails to Shippo regarding technical faults on their site, and frequently end up manually buying my shipping labels over the counter at post offices because Shippo can't deliver. If there were any other alternative, I'd use it.

Amazing!

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love how easy Shippo is! It saves my contacts, gets 95% of the addresses correct after just starting to type them in, tracks my packages successfully and is super affordable.

Cons: I wish they had an app so it would be even faster to access and change for my phone.

Overall: I couldn't be happier. I have a small side business it is thrives because of this program

Love it!

Dec 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Shippo has helped us streamline our business in a big, big way. It fits in seamlessly with Shopify and we love using Shippo!

Cons: Sometimes if we're going back to look for information, we have to bounce between Shippo and Shopify, which can get cumbersome. But overall, it's a good experience.

Saves money AND makes life easier

Oct 04, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: PROS: We use USPS flat rate often, and Shippo's postage is less expensive by about a dollar a package. That right there would be enough to put up with some inconvenience, but Shippo is actually much handier to use than, say, Paypal's shipping function. It allows me to weigh USPS against UPS prices in one inquiry. It is easy to search orders or shipments and to print batches rather than one by one. They have very responsive customer service and an intuitive interface.

CONS: While you can input .csv files of orders to print from Amazon or Paypal, it requires some editing of the file to get it to work correctly. I am betting this function improves over time.

Easy to use

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super fast, good rates, great costumer service

Cons: I don't have nothing bad to say about this software

Great for Shipping Without Going to the Post Office!

Dec 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: A quick and easy way to choose shipping methods and rates, as well as easy online purchase and printing of shipping labels and customs declarations.

Cons: I find the software a little difficult to navigate sometimes, but I usually have no problems finding what I need.

A little updating and improvements to the layout would go a long way.

Overall: My overall experience has been positive, and I have saved time and money by eliminating trips to the post office.

Excellent

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is easy to use and makes my business work so much easier!

Cons: No cons so far! I guess the only one I could say is I wish there where more options for like ups and fedex.

Overall: Excellent! I have recommended to all my teammates!

Overall very fast and user friendly shipping program

Dec 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Being able to quickly review rates and produce shipments. Tracking info for shipments are easy to access.

Cons: Difficult to connect multiple ecommerce accounts. ie ebay & etsy.

Overall: Overall it has been great & easy to use.

Great product

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Love the ease of use and how well it can switch between international and domestic shipping

Cons: Would love to see ability to schedule pick ups directly on site

Overall: Love the Ease of use, great integrations as well

Excellent!

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's an easy way to get quotes and shipping labels. I love it and will continue to use it.

Cons: I haven't found any cons yet.

SHIPPO

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: SIMPLICITY: This drives me to recommend shippo to others. I love it.

Cons: Auto fill on country when the address is clearly a U.S address.

Excellent platform for shipping

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Allows you to print shipping labels from the computer and charges you on the spot. It is cheaper than actually going to for example Canada Post and getting a shipping label directly from them. I have used shippo a few times now and would recommend the service. Saves money and time.

Cons: Once I created a shipping label by mistake. It was my first time using the service and I was a little confused. I was unable to get a refund for the accidental shipping label I printed.

Overall: Overall, I would recommend this service. Saves money and time.

Not bad when evertthing merges over as it ahould

Dec 28, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Ease of use when it transfers orders over correctly

Cons: When the shipments do not transfer over or doesn't transfer correctly

Overall: Not bad

Easy to use API and powerful dashboard

Sep 28, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We've integrated Shippo's API for our e-commerce subscription box. The API integration has been very simple and we were able to get labels instantly. The API client libraries were very helpful. We use Shippo's discounted USPS labels, which helps us save a ton of money. Their customer support team is top notch.

Overall, the experience couldn't have been better and I'd recommend Shippo to anyone who needs a powerful, but easy shipping solution.

Awesome!

Jan 19, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Pros: Just started using Shippo. In only 9 shipments have already saved 19.8% over Priority Mail Retail pricing! Response time with customer service was super good also. Less than an hour I received a reply.

Cons: Would like to see what package dimensions were used on a previous shipment. I'm sure the reporting software will get better with time. The savings are well worth the small inconveniences.

Capterra loader

Tried but it didn't work out for us.

Nov 03, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
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Pros: I liked what others had to say about the software and how it helped them.

Cons: It wasn't very functional for our needs. Too expensive too

Overall: We tried and really wanted to use it, but it fell short of what we wanted.

Excellent Resource

Jan 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: I love Shippo because it has saved me SO much money in my small business. I was paying close to double to ship items directly at the post office. This saves me money and time because I can print the labels at home and just drop them off - no long lines at the post office!

Cons: Nothing - super easy to use! No complaints at all.

Shippo Review

Sep 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most is the ease of use along with their pricing options.

Cons: What I like least is how confusing I've found the billing practices to be.

An excellent service

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: Very simple to work and always gives the best shipping rates you can find.

Cons: There isn't much really to dislike the api does act up every now and then but nothing that can't be fixed manually.