# Shippo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Shippo Software - reviews, pricing plans, popular comparisons to other Shipping products and more. Source: https://www.capterra.com/p/146146/Shippo --- # Shippo Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shippo ## What is Shippo? Ship smarter with Shippo, trusted by 300k+ brands to streamline shipping and access the best rates. Shippo seamlessly integrates with top carriers like USPS, UPS, and FedEx, letting you compare rates and automate label printing, tracking, and returns. Whether shipping 100 or 10,000 packages a month, Shippo saves you time and money. With our user-friendly platform, manage all your shipping from one place, and as your business grows, Shippo scales effortlessly to meet your needs. Our powerful API offers developers full control, enabling custom integrations that fit unique workflows—perfect for e-commerce platforms, marketplaces, and larger enterprises. Real-time shipment tracking, customer notifications, and efficient return management are built right in. Shippo is easy to use, free to get started, and designed for businesses of all sizes looking to optimize their shipping process. Experience simplified, cost-effective shipping with Shippo ## What is Shippo used for? [Shipping](https://www.capterra.com/shipping-software/)[Label Printing](https://www.capterra.com/label-printing-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/) Recognitions Shortlist Overall rating Based on 827 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Pros & cons Intuitive and simple platform Significant time and money savings Limited and slow email notifications Starting price $19 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Shipping / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Shippo alternatives [4.6 (958)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/146146/Shippo/alternatives/) ## FAQs about Shippo Overview ### What problems does Shippo solve? Shippo solves expensive, time-consuming shipping workflows by letting small businesses and ecommerce teams compare carrier rates, print labels and customs forms, sync orders from online stores, and send tracking without manual entry. Sellers, nonprofits, and home-based operators use it to avoid post office lines, reduce shipping costs, and fulfill orders faster. Answer based on 419 reviews Overview ### Which roles and teams benefit most from Shippo? Shippo is most used by small business owners, founders, and executives who manage order fulfillment and shipping costs directly. Operations managers, directors, and owner-operators use it to compare carrier rates, print labels, and streamline dispatch. Creative sellers, including artists and designers, rely on it to ship products efficiently and support growing ecommerce workflows. Answer based on 824 reviews Overview ### What company size and industries is Shippo built for? Shippo serves small e-commerce merchants most of all, with 97% of reviewers from small businesses and Retail leading at 22%. It is built for online sellers, marketplaces, and e-commerce platforms, with strong use among Arts and Crafts businesses at 13% and Consumer Goods companies at 9%. Answer based on 826 reviews Features and Usability ### What are the key features of Shippo? Shippo includes core shipping tools like multi-carrier rate comparison, shipping label printing, order management, and shipment tracking. Differentiator features include website integrations with stores and marketplaces, API access, batch printing, return labels, and email notifications. Reviewers also frequently highlight discounted shipping rates and an easy-to-use interface. Answer based on 474 reviews Pricing ### How much does it cost and what fees or limitations are included? Shippo starts at $19/month for the Professional plan, which includes up to 5 user logins and 10,000 labels. A free version and free trial are available, and reviewers often mention pay-as-you-go billing, no upfront deposit, competitive carrier rates, and occasional complaints about pricing, weekly invoicing, or some carrier discounts. Answer based on 178 reviews Integrations ### Which third-party tools and platforms does Shippo integrate with? Shippo connects natively to Shopify, Wix, GoDaddy Website Builder, Weebly, WooCommerce, Squarespace, and BigCommerce, with reviewer mentions also confirming Etsy. It supports over 30 integrations overall, spanning ecommerce storefronts and order management tools, with additional catalog connections including Adobe Commerce, CommentSold, and QuickBooks eCommerce. Answer based on 152 reviews Getting Started and Support ### How easy is it to onboard and train a team on Shippo? Shippo is generally quick to onboard, with a simple interface that many nontechnical users can start using within minutes. It offers live online sessions, webinars, documentation, and videos. Reviewers describe a short learning curve for basic label creation, while admins handling setup, billing, or international shipping may need more guidance. Answer based on 14 reviews Getting Started and Support ### What customer support options does Shippo offer, and how do users rate the experience? Shippo offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and effective at resolving issues quickly, especially during setup and occasional glitches. Some report inconsistent availability, slower replies, long waits, or uneven knowledge levels depending on the problem. Answer based on 130 reviews Shipping ### How well does Shippo handle everyday shipping needs? Shippo simplifies day-to-day shipping with label creation, carrier rate comparison, tracking, and marketplace integrations. Small businesses, Etsy sellers, and e-commerce teams often value faster order processing and lower shipping costs, though some users report weaker international workflows, limited insurance coverage for certain damage claims, and occasional web portal or shipment visibility issues. Answer based on 474 reviews ## Who uses Shippo? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 278 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 278 reviews Administrative 23% Administrative 23% Creative & Design 14% Entrepreneurs/ Owners 14% Marketing 9% Others 40% Top industries Based on 278 reviews Retail 54% Apparel & Fashion 18% Arts and Crafts 10% Consumer Goods 10% Other 8% ## Pros and Cons Intuitive and simple platform 95% positive reviews out of 161 Most users report ease of use enables quick setup, straightforward navigation, and minimal learning curve for shipping tasks. Limited and slow email notifications 50% negative reviews out of 66 Some users report email notifications lack customization, have delayed responses, and make customer communication challenging. Significant time and money savings 98% positive reviews out of 65 Most reviewers indicate cost savings allows them to reduce expenses and streamline shipping processes efficiently. Tailored for small businesses 95% positive reviews out of 40 Most reviewers describe small business use as affordable, easy to implement, and supportive of business growth and professionalism. Samantha K Small Business Owner, 1 employee. "As a small business, it is very important for me to save time and money whenever possible, and I think that Shippo was not just the best option for my business in terms of services provided, but also the most cost effective and easy to implement." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Shipment Price Calculation 4.8 (155) 62.58% of 155 reviewers that rated this feature as important or highly important You get instant, accurate shipping rate comparisons across major carriers. Reviewers indicate this makes it easy to select the best value, control costs, and provide reliable quotes, while appreciating the discounted rates and clear pricing tables for different shipping options. Shipping Labels 4.8 (146) 66.44% of 146 reviewers that rated this feature as important or highly important Shippo offers a streamlined way to generate, print, and manage shipping labels with ease. Users think the integration with MRP systems, label quality, cost savings, and support for multiple carriers make label creation fast, affordable, and simple to use for various shipping needs. Shipment Tracking 4.8 (142) 61.97% of 142 reviewers that rated this feature as important or highly important It gives you a centralized dashboard to monitor all tracking numbers and shipment statuses. Reviewers appreciate automatic customer notifications, easy access to tracking info, and integration with platforms like Etsy, making it simple to keep customers informed and resolve delivery questions. Order Management 4.8 (89) 55.06% of 89 reviewers that rated this feature as important or highly important This aspect helps you synchronize orders from multiple platforms and track fulfillment status in one place. Some reviewers find the interface easy to navigate, with helpful search and filter tools, though a few mention occasional syncing issues with platforms like Shopify. Label Printing 4.8 (65) 61.54% of 65 reviewers that rated this feature as important or highly important With this capability, you can quickly print clear, professional labels using any thermal printer. Reviewers appreciate how easy it is to set up, import details, and produce legible labels, noting the process is fast, seamless, and efficient for shipping needs. Parcel Shipping 4.8 (80) 58.75% of 80 reviewers that rated this feature as important or highly important Manage and organize the shipping, tracking, and delivery of packages Shippo 36 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create unique barcodes that tie to a specific product(s) in order to track inventory Print and scan barcode or labels Enables the printing of multiple correspondence items at one time. Find, compare, and select the most time/cost-effective freight carrier Add customized logos and colors to align with company branding Import and export data to and from software applications Manage order deliveries until they are received by the customers Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Manage sending personnel and resources to a site as needed Transfer of data from one computer system to another Shipping products/goods by land Track and manage inventory levels to maintain proper supply With this capability, you can quickly print clear, professional labels using any thermal printer. Reviewers appreciate how easy it is to set up, import details, and produce legible labels, noting the process is fast, seamless, and efficient for shipping needs. Premade examples and templates for labels Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc. Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage the process of receiving, preparing, and delivering orders for goods/products This aspect helps you synchronize orders from multiple platforms and track fulfillment status in one place. Some reviewers find the interface easy to navigate, with helpful search and filter tools, though a few mention occasional syncing issues with platforms like Shopify. Track orders throughout the fulfillment process Track the parcel or consignment delivery status Manage and organize the shipping, tracking, and delivery of packages Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Plan daily routes to optimize employee scheduling and provide directions You get instant, accurate shipping rate comparisons across major carriers. Reviewers indicate this makes it easy to select the best value, control costs, and provide reliable quotes, while appreciating the discounted rates and clear pricing tables for different shipping options. It gives you a centralized dashboard to monitor all tracking numbers and shipment statuses. Reviewers appreciate automatic customer notifications, easy access to tracking info, and integration with platforms like Etsy, making it simple to keep customers informed and resolve delivery questions. Shippo offers a streamlined way to generate, print, and manage shipping labels with ease. Users think the integration with MRP systems, label quality, cost savings, and support for multiple carriers make label creation fast, affordable, and simple to use for various shipping needs. Manage and track orders being shipped to customers Integrates with shipping services Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.7 (824) 4.7 Based on 824 reviews ## Pricing Value for money 4.8 (716) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/146146/Shippo/pricing/) Free $0.00 It includes: - Unlimited Store Connections - International Shipping - Automations - Return Labels - Shipment Tracking - Reporting & Analytics - Up to 30 Labels Professional $19.00 Other,Per Month It includes: - Custom Carrier Account - Branded Tracking Pages - Custom Notifications - Up to 10000Labels - Chat and Phone Support - Custom Packing Slips Value for money 4.8 (716) 4.8 Based on 716 reviews ## Integrations [ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Weebly](https://www.capterra.com/p/246168/Weebly/)[ GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)[ Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (606) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (606) 4.7 Based on 606 reviews ## User reviews Overall rating 4.8 Based on 827 reviews Filter by rating 5(717) 4(87) 3(14) 2(3) 1(6) Mentioned topic Sorted by most recent JS Jonathan S. Founder Apparel & Fashion ### "A Refreshingly Simple Shipping Platform That Could Use More Depth" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 8, 2026 Overall, Shippo has been a positive experience. We actually prefer it over ShipStation because it's less cumbersome and requires less day-to-day management. Once it's set up correctly, it performs quickly and reliably. That said, it occasionally feels like it's missing the next layer of functionality that growing businesses need. For the price, it's hard to complain too much. It's simple, efficient, and offers solid value, but a few additional features and automation options would elevate it from very good to exceptional. Pros Shippo is fast, straightforward, and easy to learn. Compared to other shipping platforms we've used, it introduces far less hassle and feels less bloated. Label creation is quick, integrations work well when configured properly, and the overall experience is efficient. For many small businesses, it strikes an excellent balance between functionality and simplicity. Cons Shippo's simplicity can also be its biggest weakness. Some of the automation, reporting, and workflow tools feel too basic, especially as shipping volume grows. I frequently find myself wishing for richer features and more advanced controls without having to move to a more complicated platform. It's very good, but there's definitely room for improvement. Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Too many bugs, bait and switches, and total lack of quality customer service. The pricing became insane and the product was getting worse. Alternatives considered [Veeqo](https://www.capterra.com/p/150907/Veeqo/) Reasons for choosing Shippo Simpler and faster to setup. We will test Veeqo, but for now Shippo is getting it done. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MU Michelle U. VP Operations Electrical/Electronic Manufacturing ### "Seamless but could use some improvements" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 30, 2026 Customer service is very responsive and the web interface is also easy to use. It was also very easy to integrate into our inventory management system and has saved us a lot of time. Pros Seamless integration into our inventory management system. It makes shipping domestic packages to our customers so much easier by eliminating double entry. Cons Inability to ship internationally because we still need to file EEI with USCBP. It would ideal if Shippo can also offer that service, even if it is paid. Another annoying issue is needing to pay for every single shipment with a different credit card transaction when using Shippo's accounts. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Reasons for choosing Shippo I don't recall, it was probably the first software I tried. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jeanette K. Owner Food Production ### "Shippo is a good option" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2026 Good experience with Shippo. They are definitely one of the better shipping companies and would recommend using them. Pros Makes it easy to ship packages. It connects with your website to go ahead and pull your orders in and helps to make it easier to ship. Cons Costs have gone up and options are limited. The cost to ship items have increased a lot and some options have been removed to go ahead and ship so makes it tougher to pick a carrier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Samantha K. Small Business Owner Luxury Goods & Jewelry ### "Great Software for Integrating Shipping for a Small Business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2025 As a small business, it is very important for me to save time and money whenever possible, and I think that Shippo was not just the best option for my business in terms of services provided, but also the most cost effective and easy to implement. Pros I use Shippo as an integration with Wix, and the process of adding the extension was simple, easy, and efficient. Once integrated with my website, Shippo allowed me to seamlessly prepare shipping labels for jewelry orders placed on my website. Cons During the set-up process I encountered a small bug in the integration, but upon reaching out to Shippo support, the issue was quickly addressed and I was able to move forward. I have not encountered any further bugs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Maxx G. Co-Owner Entertainment ### "Shippo is easy and affordable " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 4, 2025 We use this to ship merchandise from our webstore. Printing labels from home and dropping off at post office with no intereaction. Pros Very easy to use printing labels direct at home saves time and money for a small company like ourselves. Cons We have never had an issue with Shippo. The system is easy to navigate and has lead to zero problems in our merchandise fulfillment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EH Emily H. Warehouse Manager Automotive ### "Shippo Experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 25, 2025 Overall I enjoy it. I believe it has help our accuracy with shipping as well as the time to get shipments out the door. Pros I enjoy the how easy it if to just create a label while processing shipments. I also enjoy how it check our address. Cons I do not enjoy international shipping. We do not have weight for all our products so we tend to use worldship for our international shipping Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jessica S. stationer Design ### "Increasing costs and complications." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 July 4, 2025 Pros Too many changes to interface over the years and it’s not as user friendly as it had previously been. Cons The shipping rates are not as deeply discounted as they had been when I first implemented this software. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) [Weebly](https://www.capterra.com/p/246168/Weebly/) Reasons for choosing Shippo Shippo was the easiest integration at the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 7, 2025 Hi Jessica, Thanks for your feedback! We appreciate you taking the time to share your experience. We understand that interface changes can take some getting used to. Our goal with each update is to make things more intuitive and help streamline your shipping process. If you ever have questions about a specific change, we’re here to help and support you every step of the way. We also know how important cost savings are. While we always aim to provide the best discounts available, any changes in rates over time are typically driven by carriers adjusting their own pricing, which is something that affects rates across the entire industry, not just within Shippo. Thanks again for the review. If there's anything we can do to support you, please feel free to reach out to our support team. Best, Team Shippo MK MATTHEW K. Partner Retail ### "A place to ship from multiple online marketplaces." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2025 I used shipstation for a long time until I realized how much it was costing. I heard shippo did the same thing but was cheaper so I switched my business from shipstation to shippo. I sell on eBay Amazon and shopify Pros It's got a sleek look as compared to shipstation Cons Sometimes you have to renter your online marketplace APIs to keep it synced. Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) It was cheaper and it is easier on the eyes Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HG Heldor G. Owner. Retail ### "Save Money on your Shipping Labels. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 20, 2025 I love shippo, because even when you save some a dollar for each shipping label, it adds up, and when you have hundreds of orders you can easily save hundreds of dollars. Pros The easy integration with my e-commerce in Shopify is awesome and it saves me money by reducing shipping costs. Cons Sometimes the tracking updates can be delayed, and carrier options may be limited depending on the shipping location. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Raja G. Directrice E-Learning ### "Une solution simple et efficace pour l’expédition" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 4, 2025 Pros La comparaison des tarifs des transporteurs et la facilité d’utilisation Cons La gestion des retours manque de flexibilité Switched from [EasyPost](https://www.capterra.com/p/204351/Shipping-Software/) [ShipBob](https://www.capterra.com/p/166529/ShipBob/) [ShipWorks](https://www.capterra.com/p/124587/ShipWorks/) [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Je suis passé à Shippo pour sa simplicité, ses tarifs compétitifs et ses intégrations avec divers transporteurs et marketplaces Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/146146/Shippo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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