---
title: "Shippo Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Shippo the right Shipping solution for you? Explore 827 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/146146/Shippo/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

Shippo

4.8 (827)

[View alternatives](https://www.capterra.com/p/146146/Shippo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Reviews of Shippo

Ease of use

4.7

Customer Service

4.7

## Pros and Cons in Reviews

JS

Jonathan S

FounderApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months.

“We actually prefer it over ShipStation because it's less cumbersome and requires less day-to-day management. Once it's set up correctly, it performs quickly and reliably.“

June 8, 2026

JS

Jonathan S

FounderApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months.

“That said, it occasionally feels like it's missing the next layer of functionality that growing businesses need.“

June 8, 2026

JS

Jonathan S

FounderApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months.

“It's simple, efficient, and offers solid value, but a few additional features and automation options would elevate it from very good to exceptional.“

June 8, 2026

HS

Hannah S

Founder and leaderRetail, 2 - 10 employeesUsed the software for: 1-2 years.

“Now I use less intuitive and speedy services for most of my shipping.“

July 5, 2024

JS

Jonathan S

FounderApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months.

“Compared to other shipping platforms we've used, it introduces far less hassle and feels less bloated.“

June 8, 2026

SF

Sarah F

OwnerApparel & Fashion, Self-employedUsed the software for: 6-12 months.

“The fee each month to use the service is the only thing i dislike.“

October 18, 2024

SK

Samantha K

Small Business OwnerLuxury Goods & Jewelry, Self-employedUsed the software for: More than 2 years.

“As a small business, it is very important for me to save time and money whenever possible, and I think that Shippo was not just the best option for my business in terms of services provided, but also the most cost effective and easy to implement.“

November 20, 2025

DL

David L

Managing PartnerWholesale, 2 - 10 employeesUsed the software for: 6-12 months.

“I have had instances where a shipping label is created but there was an error with a shipment address, dimensions, weight, etc. And any time we have requested a refund for a label that was not used it has been denied.“

June 1, 2022

## Showing most helpful reviews

Showing 1-25 of 827 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lucas H.  
Owner  
Retail  
Used the software for: 1-2 years

### "A great out-of-the-box platform with a few missing features"

October 2, 2024

4.0

The slickest and most user-friendly shipping platform I've used, and I have tried a few; however, eventually I felt we could do better with a platform that did not charge per month. That said, Shippo may be a great choice for many people.

Pros

Shippo has a user-friendly dashboard and strong integration with ecommerce platforms; I can see all my orders in one place. In addition, the tracking api updates frequently so my customers can see real-time information.

Cons

Out of the box the integration with WooCommerce does not provide live shipping quotes. I can use a third-party plugin to do this, but then I'm paying for the plugin plus Shippo. That's my second issue: Shippo charges $20/mo. and up for their platform, unless your package count is pretty low.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[EasyPost](https://www.capterra.com/p/204351/Shipping-Software/)

Reason for choosing Shippo

Shippo has better per-label prices that WooCommerce Shipping. However, I primarily use EasyPost now.

Switched from

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

I felt that Shippo would provide a better value. Plus, it has a better UX.

Review Source

Response from Shippo

October 14, 2024

Hi there, thanks for leaving us a review and sharing your feedback. We're sorry to hear that our current WooCommerce integration and pricing didn't meet your needs. Your feedback is truly valued, and we're continuously working to improve our product. We appreciate your business and if you happen to need support in the future, please feel free to reach out to us at support@shippo.com. We'd be happy to help. Best, Team Shippo

JS

Jonathan S.  
Founder  
Apparel & Fashion  
Used the software for: Less than 6 months

### "A Refreshingly Simple Shipping Platform That Could Use More Depth"

June 8, 2026

4.0

Overall, Shippo has been a positive experience. We actually prefer it over ShipStation because it's less cumbersome and requires less day-to-day management. Once it's set up correctly, it performs quickly and reliably. That said, it occasionally feels like it's missing the next layer of functionality that growing businesses need. For the price, it's hard to complain too much. It's simple, efficient, and offers solid value, but a few additional features and automation options would elevate it from very good to exceptional.

Pros

Shippo is fast, straightforward, and easy to learn. Compared to other shipping platforms we've used, it introduces far less hassle and feels less bloated. Label creation is quick, integrations work well when configured properly, and the overall experience is efficient. For many small businesses, it strikes an excellent balance between functionality and simplicity.

Cons

Shippo's simplicity can also be its biggest weakness. Some of the automation, reporting, and workflow tools feel too basic, especially as shipping volume grows. I frequently find myself wishing for richer features and more advanced controls without having to move to a more complicated platform. It's very good, but there's definitely room for improvement.

Alternatives considered

[Veeqo](https://www.capterra.com/p/150907/Veeqo/)

Reason for choosing Shippo

Simpler and faster to setup. We will test Veeqo, but for now Shippo is getting it done.

Switched from

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Too many bugs, bait and switches, and total lack of quality customer service. The pricing became insane and the product was getting worse.

Review Source

JS

Jessica S.  
stationer  
Design  
Used the software for: 1-2 years

### "Increasing costs and complications."

July 4, 2025

3.0

Pros

Too many changes to interface over the years and it’s not as user friendly as it had previously been.

Cons

The shipping rates are not as deeply discounted as they had been when I first implemented this software.

Alternatives considered

[PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[Weebly](https://www.capterra.com/p/246168/Weebly/)

Reason for choosing Shippo

Shippo was the easiest integration at the time.

Review Source

Response from Shippo

July 7, 2025

Hi Jessica, Thanks for your feedback! We appreciate you taking the time to share your experience. We understand that interface changes can take some getting used to. Our goal with each update is to make things more intuitive and help streamline your shipping process. If you ever have questions about a specific change, we’re here to help and support you every step of the way. We also know how important cost savings are. While we always aim to provide the best discounts available, any changes in rates over time are typically driven by carriers adjusting their own pricing, which is something that affects rates across the entire industry, not just within Shippo. Thanks again for the review. If there's anything we can do to support you, please feel free to reach out to our support team. Best, Team Shippo

MU

Michelle U.  
VP Operations  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Seamless but could use some improvements"

April 30, 2026

4.0

Customer service is very responsive and the web interface is also easy to use. It was also very easy to integrate into our inventory management system and has saved us a lot of time.

Pros

Seamless integration into our inventory management system. It makes shipping domestic packages to our customers so much easier by eliminating double entry.

Cons

Inability to ship internationally because we still need to file EEI with USCBP. It would ideal if Shippo can also offer that service, even if it is paid. Another annoying issue is needing to pay for every single shipment with a different credit card transaction when using Shippo's accounts.

Alternatives considered

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Reason for choosing Shippo

I don't recall, it was probably the first software I tried.

Review Source

Marc T.  
Relationship Architect  
Marketing and Advertising  
Used the software for: 6-12 months

### "The only "con" is NOT using Shippo"

May 21, 2021

5.0

Imagine for a moment you are at a 6-star beach resort on a gorgeous archipelago somewhere. You arrived on a private jet and have been picked up in a limo of your choosing. You are now walking along the beach with sandals in one hand an oversized umbrella and a fruit-laden cocktail in the other. Dolphins are leaping out of the water a few feet (meters) from shore. The sun is reflecting off the crystal blue water. The blood orange and yellow shimmer dances gayly on top of the waves...u get it I think!!!

Pros

Super easy to use and set up and link your various shipping accounts. They make it almost whimsically easy to "test" the product with a forever free account. Savings for free and paid accounts are the same. Today (May 20, 2021) I saved 32% on USPS and a whopping 62% on UPS!! I have been typically just printing labels from the namesake sites and thought the claims of savings were "up to" claims and the reality was going to be fairly negligible. Think eBay and then they turn around a charge you for buying shipping through them completely negating or making it more expensive to ship through eBay. NOT Shippo! Not only is it free and commission-free but they REALLY do have great rates and the savings are LEGIT not "UP TO" BS but real money! Heck if you are an eBay seller you would be foolish if you didn't give Shippo a whirl! So, in short, I love the money I save, the ease of set-up and use and the customer support is fast and furious. I HATE bot customer support in general but Shippo is pretty, pretty, pretty good too!

Cons

Overall with the free account that I have, I LOVE LOVE LOVE everything about it. If I wanted to channel my inner "Karen" I could groan loudly in my best Jewish whine, I want to integrate more shipping channels without paying to upgrade, but free UPS and USPS are good enough for my needs!

Alternatives considered

[ShipHero](https://www.capterra.com/p/166930/ShipHero/)[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

Reason for choosing Shippo

ShipHero struck me as more commercially. Not sure. Just didn't feel like it was quite the right fit and I wasn't much for them as my needs are onesie twosies vs. lots of packages every day out the door. Stamps.com - expensive and their integrations kinda sucked or were a pain in the petunias to set-up. (Mind you, my patience is ZERO when stuff doesn't go smoothly) so no offense to stamps.com or the users that love them.

Review Source

VR

Verified Reviewer  
Wine Maker  
Wine and Spirits  
Used the software for: 1-2 years

### "Shippo has destroyed their product by their stopping immediate chat help!"

August 24, 2024

4.0

good up until they remove chat help! I'm currently having to look for another shipping partner.

Pros

sync with our online Square store orders

Cons

Shippo's removal of immediate chat help. it is no good to have to a day to resolve an issue! our customers demand timely shipping!

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Shippo offered better shipping prices. Square's real-time shipping quotes never worked correctly for us and Square couldn't fix it.

Review Source

Response from Shippo

August 30, 2024

Hi there, Thanks for leaving us a review. We’re sorry to hear about your experience and understand how crucial it is to resolve any issues quickly to ensure timely delivery for your customers. To clarify, our chat support is still available but is now only offered to users on our Pro and Premier plans. We’d be happy to provide more details about these plans and how they can help you manage your shipping needs more efficiently. You can check out the different plans on our Web App pricing page or if you'd prefer, please reach out to us directly. We appreciate your understanding and are here to help in any way we can. Best, Shippo Support

James A.  
Owner  
Consumer Goods  
Used the software for: 1-2 years

### "Great Shipping Solution"

August 11, 2019

5.0

Pros

I like that Shippo is easy to integrate with e-commerce sites like eBay and Etsy. I sell vinyl decals on both sites and it is very easy to sync unfulfilled orders. The software imports the customer's address perfectly and does an address verification before you purchase the shipping label. After the label is printed, the software automatically notifies the e-commerce site that the order has been shipped and posts the tracking number for the customer to view. This has been a huge time saver for me.

Cons

The software works very well for me and I have not found any cons to it.

Switched from

[Endicia](https://www.capterra.com/p/124584/Endicia/)

The monthly cost of Endicia was higher than what I wanted to pay. I don't have a high volume business and so I prefer the lower per item cost of Shippo.

Review Source

Dale W.  
Owner  
Consumer Goods  
Used the software for: 2+ years

### "Covers Multi Platforms"

June 24, 2020

5.0

Pros

I love that I can ship orders from several of my on-line stores form one location. My orders from Etsy and my own websight automaticly get sent to Shippo so I can prepare my shipping label and packing slip from one spot.

Cons

Sometimes I want to refund partial shipping cost to a customer if it cost less to ship then they were charged. I see no where I can do it from the Shippo sight so I still have to go back to Etsy or my sight and prepare their refund.

Switched from

[PayPal Invoicing](https://www.capterra.com/p/179253/PayPal-Invoicing/)

Paypal was hard to work with and shipping was more then from Shippo

Review Source

SK

Samantha K.  
Small Business Owner  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Great Software for Integrating Shipping for a Small Business!"

November 20, 2025

5.0

As a small business, it is very important for me to save time and money whenever possible, and I think that Shippo was not just the best option for my business in terms of services provided, but also the most cost effective and easy to implement.

Pros

I use Shippo as an integration with Wix, and the process of adding the extension was simple, easy, and efficient. Once integrated with my website, Shippo allowed me to seamlessly prepare shipping labels for jewelry orders placed on my website.

Cons

During the set-up process I encountered a small bug in the integration, but upon reaching out to Shippo support, the issue was quickly addressed and I was able to move forward. I have not encountered any further bugs.

Review Source

EH

Emily H.  
Warehouse Manager  
Automotive  
Used the software for: 1-2 years

### "Shippo Experience "

August 25, 2025

4.0

Overall I enjoy it. I believe it has help our accuracy with shipping as well as the time to get shipments out the door.

Pros

I enjoy the how easy it if to just create a label while processing shipments. I also enjoy how it check our address.

Cons

I do not enjoy international shipping. We do not have weight for all our products so we tend to use worldship for our international shipping

Review Source

BW

Britt W.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "eCommerce is a fun now"

July 6, 2020

5.0

I appreciate all that they are doing to bring eCommerce to food and beverages in a meaningful way. It's nice to know everything I need will be in one place and I can search for problems before I reach out to their team for more information. It's rare that my problem and troubleshooting aren't available in their help system.

Pros

I love the adaptability and software applications that I can use. I have discovered several spaces where I needed to streamline or needed an application function(s) that were already synced and functional with Shippo. Their customer service is OTC- Off The Charts- responsive and very empathetic to a sometimes overwhelmed solopreneur.

Cons

I would like to be able to update the look of the dashboard with weekly stats/updates available to show how much Shippo saves me time and energy.

Alternatives considered

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)

Reason for choosing Shippo

The mascot, copywriting/language use, customer service interface, and overall layout of the product were my deciding factors. I also liked there was not an ounce of pressure to do the paid tiers if I didn't need that level of bells/whistles for my business.

Switched from

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

I didn't like the "bank" and minimum balance requirements for printing the labels. I also struggled with implementing ShipStations services into my website update. It was hard to tell when/how they planned to innovate.

Review Source

WR

William R.  
Founder  
Retail  
Used the software for: 2+ years

### "Shippo is EASILY within Top 3 shipping methods"

June 16, 2021

5.0

Overall experience was very positive.

Pros

Most important, very competitive rates across the most popular platforms. 2nd, easy to use. I'm in and out for all my labels. 3rdly, Incredibly responsive support team.

Cons

Not being able to customize the label size to unique sizes.

Alternatives considered

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)

Reason for choosing Shippo

Membership isn't necessary. Makes it easy for slow seasons.

Review Source

MG

Maxx G.  
Co-Owner  
Entertainment  
Used the software for: 2+ years

### "Shippo is easy and affordable "

November 4, 2025

4.0

We use this to ship merchandise from our webstore. Printing labels from home and dropping off at post office with no intereaction.

Pros

Very easy to use printing labels direct at home saves time and money for a small company like ourselves.

Cons

We have never had an issue with Shippo. The system is easy to navigate and has lead to zero problems in our merchandise fulfillment.

Review Source

JH

Jason H.  
Owner  
Retail  
Used the software for: 1-2 years

### "Shipping saves the day"

January 26, 2025

5.0

Very positive. Takes care of a pain point in my business.

Pros

Very easy shipping software integration with my POS.

Cons

Not really anything. Does what it is supposed to do.

Review Source

DM

Devlyn M.  
Owner  
Consumer Goods  
Used the software for: 1-2 years

### "Integration can be tricky, but well worth the effort"

October 26, 2021

5.0

I've not had any issues with Shippo at all. I only use USPS for shipping so I can only comment on that and it's certainly sped up the process as well as eliminated a lot of the frustration. I love that I can set up pre-sets (package type/weight) to make the process even easier. A huge benefit is that it's helped me SAVE money. Because I'm able to ship small packages first class, very small orders have become cheaper to ship which has benefitted my clients and my business.

Pros

I found Shippo during the early days of the pandemic when I was making and shipping masks every day. I've made over 2000 masks and counting by myself and most orders were small, so the amount of packages went from a typical 2-3 packages per week to 20. I just didn't have time to type in each order on the USPS website and Shippo was a life saver. I was able to integrate/import my orders from various platforms including Etsy, Square Marketplace, and Airtable (using 3rd party automation at times) to make shipping a matter of a few clicks. Now my biggest shipping concern is whether or not my printer is going to cooperate each day.

Cons

It would be great if there were easier integration setups with more platforms, but really once it's set up, it takes almost no effort. This can be a bit tricky for folks who aren't tech savvy. I'm a one person operation, so whether I'm good at doing things or not doesn't really matter since I'll be the one doing them regardless. I was able to fumble my way through it and the ease of that really depended on which third party app I was using. If you're good with API or very familiar with setting up automation through Zapier, Integromat, Automate.io, etc then you will likely not struggle much.

Reason for choosing Shippo

Shippo was recommended to me by a friend and I reached out and grabbed it like the lifeline I needed. If you feel like you're drowning under your shipping process, give Shippo a try.

Review Source

RO

Rachel O.  
Jewelry Artist  
Retail  
Used the software for: 2+ years

### "Excellent Shipping Service"

May 31, 2022

5.0

I am very happy overall with Shippo as I have used it for several years and it has saved me a lot of time and energy.

Pros

The best thing about Shippo is I can quickly and easily print and fulfill a lot of orders at once with minimal effort.

Cons

Once my post office rejected a label because it didn't have a second barcode on it for a Priority Express shipment. Shippo said their label was correct and didn't need revising. However my post office won't accept these labels. I'm sure it is just a stickler for the rules at my local post office but I wish Shippo had been able to change the labels for me so I could continue to use them. I now have to use the USPS website for Priority Express due to this issue.

Review Source

MO

Michelle O.  
Owner  
Cosmetics  
Used the software for: 6-12 months

### "I'm liking Shippo"

June 17, 2021

5.0

Overall Great!

Pros

I like that I can pay per use with Shippo. I have a small online business so I don't have a ton of orders in one day as it varies. Pricing is inexpensive which is a plus for me. Everything is one place and can enter new orders manually too.

Cons

My only problem is sell on several selling venues including my website which currently does not support Shippo so orders have to entered manually. This slows you down a little but still prefer to use Shippo than with the "other" shipping platforms that I have tried. I hope some day soon that Shippo will be integrated with my website to make things a whole easier.

Review Source

MD

Matt D.  
Illustrator  
Arts and Crafts  
Used the software for: 2+ years

### "One stop shop for shipping"

November 1, 2021

5.0

Positive and great customer service when I have been stuck. It is perfect for a small personal business as well as personal mailing.

Pros

Ease of use and the price comparison for all the shipping possibilities, plus the discounted pricing.

Cons

Needs a saved address book I could easily load for recipients. It is there it for sender so it is frustrating.

Reason for choosing Shippo

I know of other places that offer mailing but they are more geared for large to small companies not individuals. Also I like that the pricing for all the carriers are in one place.

Review Source

DS

Danya S.  
Special Education Teacher Consultant  
Education Management  
Used the software for: 2+ years

### "Shippo helps my small business stay on track"

May 17, 2022

5.0

SHippo has helped me to ship very efficiently. From the ease of printing labels, to the tracking and pricing, it is all very easy!

Pros

It is so easy to use, yet gives valuable information.

Cons

I really feel that this product does not have a high learning curve, it is very easy to use. I can't really say there is anything I would change.

Review Source

CL

CURTIS L.  
Owner  
Retail  
Used the software for: 1-2 years

### "Be aware the carrier they contract with is not the same as if you go directly to the carrier..."

April 12, 2021

3.0

With the fact they do not have phone support I must tell you avoid their services. While there are links and procedures to follow to put through insurance claims or communicate other issues there is a lag time and don't expect a live person. My suggestion: Read their legal ease carefully, pick another service or simply buy direct where there may be a human to help...

Pros

It is easy to use and relatively fast to get an order processed and paid for.

Cons

...the shipping carriers they represent are not giving you exactly the same services as if you bought from them directly.... I send high value packages and I buy insurance for them. I tend to exclusively ship using the USPS option. It is the lowest price generally and they have never lost a package I have sent. The problem came when for the first time a client CLAIMED they did not receive the item. Short story is USPS did not know to require a signature and the package was left. Shipsurance shippos insurance claimed I didn't buy the signature required. However USPS does not require you buy it as an extra charge when the package exceeds $500. It automatically comes with it. Since shippo uses the carriers' logos, I assume I am actually buying from the USPS as they provide their service. I hand off the packages to the local post office and they scan it... Shame on shippo for not being EXTREMELY clear what you are buying and how they may be different then buying from the carrier themselves... A simple banner pop up saying are you aware... is critical but absent. Of course you can buy the extra service... but then I might have shopped around and that is why they don't... In my opinion.

Review Source

WU

William U.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Shippo Saves Time & Money"

October 26, 2021

5.0

This software saves me time and money. Which is so important for a small buisness.

Pros

The software saves me from having to go to each individual website (e.g. USPS, UPS, FedEx, Etsy) to look for the cheapest delivery rate.

Cons

This is so minor, but I would love to be able to organize the packaging list. I have at least 15 different box sizes and the average weight is dependent on the piece that I sold. So I have to hunt for the package I am looking for. And since there is no way to alphabetize the list it takes a minute to find what I am looking for.

Review Source

AA

Amaris A.  
Office Administrator  
Computer Games  
Used the software for: 6-12 months

### "I love Shippo! "

March 8, 2021

5.0

Saving a couple of bucks on USPS Flat Rate Boxes and Express Mailing envelopes has been a great help! I also vaguely remember that after signing up, someone from Shippo's customer service team reached out to ask if I needed a tutorial and even gave me a walk through of the services provided and answered any questions I had. I definitely felt welcomed and appreciated.

Pros

My favorite thing about this software is that to use it I did not have to be in E-Commerce. I am able to sign in and create a label manually and I am also able to upload a .csv file to create the labels needed for a mass shipping. The reason I use Shippo is because since last March my company has been working remotely. But at the end of the day we still needed a sure fire way to get new hire swag out to new employees and mail forwarding to my other teams. Before Shippo I was using the USPS website and right before shipping out 70 t-shirts the USPS software crash for 4 days. Not only was I under a time constraint but I had a lot of shipping to do! Shippo made mailing out those 70 packages super simple, fast and cheap! I also recently got a thermal printer and it was so easy to change the format the labels print in. I would definitely recommend Shippo.

Cons

What I least like about using Shippo is that currently, when my company mails out new hire equipment like laptops and monitors we like to ship through Fedex for insurance and delivery time purposes. My issue here is that because my whole company is remote, I receive the details for the label (recipient, address, weight and value) via email and am not able to fill out the entirety of the sections that need to be filled out on Shippo. Therefore, I mostly use Shippo for mail forwarding and new hire swag and I switch over to Fedex for equipment and time sensitive shipping.

Review Source

AH

Andrea H.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "I would be LOST without Shippo!"

October 26, 2021

5.0

I have used this software in partnership with my GoDaddy account and truly would be LOST without it! It is the best time saver for this one woman operation a girl could ask for!

Pros

Ease of use, continual improvements, prompt billing cycles

Cons

I wish it saved addresses easier! For instance, at times I ship thank you gifts to customers without them placing an order, I would think that the program would remember who I shipped to.

Review Source

KW

Kim W.  
CEO / Inventor  
Retail  
Used the software for: 2+ years

### "Been using for years and love it!"

June 23, 2020

5.0

Shippo helps us to quickly get through our orders with how it syncs with our Godaddy store. As a small business, Shippo streamlines our process so that we can concentrate on our customers.

Pros

I truly enjoy that the process is easy and it states clearly what my choices are. Searching for customers is easy as well. I have been using Shippo for years and have never had any mistakes or mess-ups in tracking or anything. Everything is up to date and quickly editable.

Cons

I do not like that if I go in and edit an address in the software and save it- it is not permanent. And I have to create that label right there if I want to save the address I changed it to. I don't know if it is my browser or not, but this has been and issue. Also, if I update an address on my selling platform, it doesn't sync with Shippo. But other than that I am happy with it.

Reason for choosing Shippo

Shippo was reality synced with our online shopping platform. We have stuck with it because it is dependable and we know it well.

Review Source

SK

Sa K.  
Digital Manager  
Photography  
Used the software for: 2+ years

### "Useful but could have better UI"

May 31, 2022

5.0

It works for my business but I wish is was easier to use.

Pros

cheapest rates, easy to print off labels

Cons

features are confusing and hard to navigate. Very simple tasks require lots of google searching. Why can't I delete a label if I made a mistake on it? How do I edit the address of a label if the weight and dimensions are exactly the same? How do I make a label template? Customers service conversations are lengthy and do not always answer my question.

Alternatives considered

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)

Reason for choosing Shippo

price. Shippo is cheaper

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