# Page 19 | Shippo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Shippo the right Shipping solution for you? Explore 825 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/146146/Shippo/reviews

---

Shippo

4.8 (825)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 19 - Reviews of Shippo

## Showing most helpful reviews

Showing 451-475 of 825 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SP

Shelby P.  
Service Analyst  
Telecommunications  
Used the software for: I used a free trial

### "Super Easy way to Ship items! "

November 6, 2023

5.0

My overall experience has been great with Shippo.

Pros

I love the user friendly platform, and all of the features that come along with it. The prices are comparable to other platforms as well.

Cons

I can't think of anything that i dislike about Shippo.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[ShipStation](https://www.capterra.com/p/155621/ShipStation/)[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)

I use them all frequently, but will occassionally try other platforms outside of my normal ones.

Review Source

LG

Lisa G.  
Owner  
Retail  
Used the software for: 6-12 months

### "Great One Stop Shipping Calculator & Label Generator"

June 12, 2021

5.0

Absolutely amazing customer service. Very happy to have found this company.

Pros

I love that all carriers are included and that I can connect my carrier accounts to Shippo. I love that it integrates to both my Etsy shop and Shopify shop.

Cons

I find the screens a little confusing compared to using Pirate Ship, but Pirate Ship is only for USPS so Shippo is the best product I have seen that covers all the carriers. When I go to the integration list of orders I think the default would be best for outstanding orders only, not a mix of orders already shipped and outstanding orders.

Reason for choosing Shippo

Shippo has all the carriers.

Review Source

AC

Ann C.  
owner  
Retail  
Used the software for: 6-12 months

### "Great shipping option"

August 2, 2019

5.0

Been a great cost effective option to ship items quickly and easily.

Pros

Easy to use and gets you great discounts on shipping. Plus I love that there is no subscription fees.

Cons

Wish I could save frequently used addresses when creating a label.

Alternatives considered

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

Reason for choosing Shippo

The stamps.com subscription fee was too costly.

Review Source

BG

Brenda G.  
Owner  
Wholesale  
Used the software for: 2+ years

### "Great Value"

August 2, 2019

5.0

Extremely easy to use and very cost effective

Pros

Cost Online Availability Address Checking Cost Reports

Cons

Search/Filter function for old fulfilled and unfulfilled orders is very slow and doesn’t always work

Review Source

AV

Ashley V.  
T-shirt designer  
Arts and Crafts  
Used the software for: Less than 6 months

### "Shippo is great for my small business"

June 24, 2020

5.0

Pros

I love the ease of this software and printing shipping labels from the comfort of my home office. I can print and put my packages right in my mailbox for pickup. Not leaving my house to go to the post office has been HUGE! Especially with a toddler! Also, when I signed up for Shippo I had some issues with them confirming my identity. It seemed like there were many hoops to jump through to get started, but the Shippo team was super helpful and got me up and running.

Cons

I honestly didn’t find signing up very easy and user friendly. I did have to call customer service a couple times to get things rolling. I had difficulty opening the emailed links to continue my enrollment and confirm my identity and company. I wanted to be able to use it right away, but I couldn’t and that was frustrating. I had to go to the post office anyway because I had a deadline to meet.

Review Source

TS

Tim S.  
Owner  
Retail  
Used the software for: 6-12 months

### "Great value for small business"

October 26, 2021

5.0

I don't ship enough to keep a UPS account active and love the ease of use for Shippo and the prices.

Pros

Shippo makes it easy to ship packages at a fair rate that is much lower than going direct to UPS. I only use it occasionally, but I am impressed each time how easy it is to use.

Cons

Sometimes it does not show UPS rates without having to look for them specifically. I prefer UPS so it sometimes means an extra step.

Review Source

SF

Scott F.  
Owner  
Retail  
Used the software for: 1-2 years

### "Excellent for a growing business!"

December 19, 2018

5.0

Overall, a great tool that has become very important to our business!

Pros

Very easy and intuitive to use. The ability to have your fave packaging pre-set really speeds things up!

Cons

I wish there was a way to track the status of refunds.

Review Source

DB

Derek B.  
Designer  
Design  
Used the software for: 1-2 years

### "Shippo for our small business"

October 14, 2020

5.0

It has been all positive. Fantastic service for an affordable price.

Pros

We love the flexibility Shippo offers us for fulfilling orders, for a very fair price.

Cons

Really no complaints! I had issues linking it to Stripe at the start, but I think that was more of a Stripe issue and it was Shippo's customer service that helped us get it sorted.

Review Source

VR

Verified Reviewer  
Creative Director  
Apparel & Fashion  
Used the software for: Less than 6 months

### "SHIPPO"

December 27, 2018

5.0

Pros

SIMPLICITY: This drives me to recommend shippo to others. I love it.

Cons

Auto fill on country when the address is clearly a U.S address.

Review Source

JL

Julia L.  
CEO  
Consumer Goods  
Used the software for: 6-12 months

### "Best Shipping Service!"

July 12, 2021

5.0

Pros

I love how easy it is to create labels and organize my shipping labels.

Cons

I wish that I could delete past labels or delete incomplete labels instead of having to hide them.

Review Source

VR

Verified Reviewer  
Jr. Accountant Accounts Payable  
Environmental Services  
Used the software for: Less than 6 months

### "Excellent platform for shipping "

September 13, 2018

5.0

Overall, I would recommend this service. Saves money and time.

Pros

Allows you to print shipping labels from the computer and charges you on the spot. It is cheaper than actually going to for example Canada Post and getting a shipping label directly from them. I have used shippo a few times now and would recommend the service. Saves money and time.

Cons

Once I created a shipping label by mistake. It was my first time using the service and I was a little confused. I was unable to get a refund for the accidental shipping label I printed.

Review Source

pS

paul S.  
VP  
Consumer Electronics  
Used the software for: 2+ years

### "Shippo review "

June 23, 2020

5.0

easy to create shipping labels without having to go to the Post Office. never had any issues and packages are always delivered on time.

Pros

Cheap and easy to use, always does what i want.

Cons

the new website, the older one was easier to navigate

Review Source

RB

Rebecca B.  
Owner  
Retail  
Used the software for: 6-12 months

### "So easy to use!"

October 12, 2020

5.0

Pros

it's so easy to use. I am able to track all my shipments and cancel labels when needed.

Cons

No cons, its a great platform that I have been benefiting from

Review Source

LH

Lou H.  
owner  
Arts and Crafts  
Used the software for: 2+ years

### "Utilizing Shippo online and offline"

December 18, 2018

5.0

Overall, I rate Shippo highly. It does what I need it to do - efficiently, and in a cost saving manner. And besides, I really like the logo!

Pros

Shippo gives me the opportunity to have one go to shippo for both my web store and my brick and mortar store. Manual entry for the brick and mortar. Connected entry for my web store.

Cons

At times the Shippo site seems confused. But it is most likely my occasionally poor internet connection.

Review Source

SC

Shirley C.  
owner  
Consumer Goods  
Used the software for: 2+ years

### "Shipping through ebay.ca"

October 2, 2020

5.0

Excellent!

Pros

So easy to use. It is integrated with my ebay sales, so I just fill in weight and measurements.

Cons

Nothing! The only thing would be to improve the pricing with Canada Post.

Reason for choosing Shippo

Integrated with eBay.

Review Source

CS

CAROLINE S.  
Designer  
Retail  
Used the software for: 6-12 months

### "Great shipping solution for e-commerce"

June 23, 2020

5.0

Pros

Great shipping solution for e-commerce. I had been manually filling out shipping forms on the USPS website before I started using Shippo. Now all of my order information is integrated into the Shippo platform and my shipping forms are auto-populated. Great service and great shipping rates too.

Cons

The website can be glitchy once in a while. For example, when I manually create a shipping label on Shippo, sometimes the form would disappear when I hit "continue" after I have filled out all the information.

Review Source

SB

Sarah B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Use this instead of other shipping companies"

June 10, 2021

5.0

Love using shippo

Pros

It makes shipping so much cheaper and you can link your store accounts.

Cons

International shipping is a little hard to do.

Alternatives considered

[Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/)

Reason for choosing Shippo

Shippo has better rates

Review Source

VR

VIC R.  
CEO  
Retail  
Used the software for: 1-2 years

### "Shippo - Ecommerce User for 1 Year"

June 23, 2020

5.0

Overall, I have had a great experience with Shippo and it makes my online e-commerce shipping solution seamless.

Pros

Shippo is easy to set up, integrate with WooCommerce, and use. Made for a simple solution to shipping for my ecommerce store.

Cons

The cost of shipping is something I'd appreciate being more competitive. Perhaps a slower shipping option or reduced priority shipping.

Review Source

KM

Katherine M.  
Co\_owner  
Retail  
Used the software for: 6-12 months

### "Super Easy to use"

October 26, 2021

5.0

It's made shipping so easy. We can use different carriers and save money too.

Pros

I like how simple it makes our shipping.

Cons

As egocentric as it seems, it's annoying to have to type out the US. Moving that choice to the top of the drop down would save a bunch of time.

Review Source

DS

Debbie S.  
Business owner  
Consumer Goods  
Used the software for: 6-12 months

### "Great money saving business tool "

October 2, 2020

5.0

Pros

As a small business owner I find the software easy to use and saves me money daily on shipping costs

Cons

The option settings could be easier to use and find

Review Source

NW

Nanette W.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Easy to use, good prices"

June 24, 2020

5.0

It’s been good to have a shipping platform outside of the one used in one of my online shops

Pros

It’s ease of use, it saves all of my addresses

Cons

I wish it had a separate contact information area

Reason for choosing Shippo

Referred by a friend

Review Source

FB

Felisha B.  
Owner of Non-Profit  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Convenient "

June 29, 2020

5.0

I do not have to stand in long lines at the post office. Shippo is very necessary considering I dont have to worry about standing by those that may have covid-19 in the post office. I can print shippo and drop it in the bin.

Pros

Shippo is very convenient, just weigh the item, enter dimensions, Shippo will generate a price. This option is very convenient as other carriers only offer a flat rate. I save so much money with shippo via my non-profit Artisan Craft Shop. I will forever be a shippo user.

Cons

There are no cons to my knowledge. I love shippo.

Review Source

GG

Gina G.  
owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Shippo"

November 8, 2021

4.0

so far my experience is fine

Pros

I like that it shows me all costs of each of the carriers.

Cons

I dont like how the billing is done. There should be a monthly billing option. Also I don't like how many surcharges I have been getting and I never get them with any other software,

Review Source

LP

Lea P.  
Owner  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Easy to use and reasonable price"

September 26, 2019

5.0

Helps to create shipping labels for items sold on market places that doesn't have this option.

Pros

Easy to navigate the application. Address verification for US.

Cons

Rebels Market is not in the list of online markets.

Review Source

LS

Lindsey S.  
Director of Programs  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Inspired us to Ship More"

January 7, 2022

5.0

Pros

We started using Shippo to send out donation rewards to our donors during the pandemic. We did a virtual pledge drive and needed to ship rewards across the US. Shippo was so easy to use that it actually made us excited to build on online store and manage more orders online. We just bought a thermal label printer to start prepping for doing more online orders.

Cons

None so far. Maybe have more training videos for implantation? But seriously very easy to use.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.