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Ideally suited for medium to large nonprofits, Giveffect is an all-in-one nonprofit software that streamlines your entire operations. From Volunteer Management and Peer-to-Peer Fundraising to Constituent Relationship Management and Email/Direct Mail Marketing, Giveffect consolidates all of your donor information into one software solution. Are you frustrated by importing data into your CRM just to export it into your email marketing or volunteer management system? Then try Giveffect today!
Provider
Giveffect
Located In
United States
Foundation
2012
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS
Training
Live Online, Webinars, Documentation
Support
Email/Help Desk, Chat, FAQs/Forum
Giveffect supports 501(c)(3) American & CRA registered Canadian nonprofits and charities. Nonprofits and charities with revenues ranging from $1M to +$300M.
Content Source: Giveffect
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Giveffect Reviews
Pros
Giveffect has been a life saver. It is easy to use and I love that the software has email capability, online giving, relationship management tracking and great reports.
The software is user friendly, versatile, and always improving. The best part of working with Giveffect is the support staff, especially in the help chat.
We moved all our volunteer registration onto Giveffect and it has been a very positive experience. It's really great that we can direct supporters to our website to sign up as volunteers.
Our data migration was seamless, campaigns are easily set up and customer service is literally at your fingertips. We are thrilled with the new system and love the ease and look of our new pages.
Cons
They have actively ghosted us on the issue now and it is appalling.
There are a few pieces that are only available in the upper tier, which is a bummer. Also, the number of administrators we can have is limiting.
Our old systems were supposed to sync with each other but it was sloppy and didn't work that well in practice.
We used Giftworks for our CRM and donation pages, very anti-intuitive system, difficult for donors to use and we got constant complaints from the donors.
"Incredible All-in-One Platform and a Fantastic Team of Caring Professionals!"
Overall: We have connections to a number of nonprofits struggling to balance time-consuming tasks with opportunities to be more involved with their cause. Many of the leaders at these organizations have seen the value in Giveffect’s platform and are on the road to implementing the software into their day-to-day operations.
Pros: Giveffect is a powerful all-in-one platform that streamlines the coordination and management of nonprofit organizations so staff and volunteers can focus on making a positive impact. You’ll be hard-pressed to find another tool out there with such a comprehensive set of tools specifically designed to serve the nonprofit industry. But what really makes this platform stand out is the people behind the scenes. It’s been a pleasure working with the Giveffect team. Their desire to help nonprofits make a difference drives them to continually serve their clients at a higher level.
Cons: Nothing at all to dislike. We are excited about the platform and have found that Giveffect checks all the boxes to solve some of the toughest challenges nonprofits face when it comes to collaboration, data fluidity, donor tracking, and much more.
"Comprehensive CRM system review "
Overall: I began working with Giveffect from the very beginning when we were working on selecting a new CRM. Therefore I have worked with their sales, training, implementation/migration, and now support team. While there is a lot to learn with Giveffect due to how comprehensive the product is it has been an overall good experience with very minor hiccups.
Pros: The features that are the most impactful with Giveffect is that the volunteer and donation platform integrate seamlessly. I can easily look at a supporter's account and see how many hours and dollars they have donated to our organization. It's also very helpful that the event software and forms are integrated into the platform. The donation forms are easy to use and you can set up campaigns very quickly that will help increase support for your initiatives. We have also been impressed with the reporting feature - it has allowed us to track a lot of different analytics quickly that we weren't able to do with our previous CRM.
Cons: The feature that I like least about Giveffect is their email marketing - this feature needs serious attention and upgrades. It is lacking a lot of features that would really allow us to communicate better with our volunteers and donors. I'm hopeful they will implement drip campaigns in the near future. You also cannot embed videos into emails which is a huge downfall for storytelling.
"Very Disappointed in Customer Service"
Overall: Since the membership system in Giveffect isn't as robust as we need, it is not the all-in-one solution we expected.
Pros: This software is easy to use, intuitive, and the knowledge base and on boarding are well done. After orientation and with the help of customer support, our team quickly got a handle on our average tasks. The CRM features are very easy to get at a glance overviews of donors & I feel that we have a better handle on our prospecting since switching to this software.
Cons: The data migration progress for us was glitchy in our membership. Their automation was one of the reasons we wanted to switch, however, their automation when it doesn't work correctly can be a nightmare. During migration, their system encountered a glitch that ended up emailing over 700 donors with information about their membership expiring, even when it wasn't. While you're given a 2 week review to make sure your data is correct, it is useless if something like this happens as the database is "live" and will communicate with donors for a glitch like this. Our other issue is the membership module is quite basic and does not meet our needs. During our trial, we asked our sales rep about membership tiers to address the issue and she believed it was an easy fix. When we got to our transition in June, we questioned work arounds with our client success team. For 5 months, we have been chasing them down for answers. Their client success team and a separate feedback team keep promising that product team is working on a fix and deadlines pass with no communication and no fix. They have actively ghosted us on the issue now and it is appalling. They were promoted as incredibly responsive and were until we encountered a problem and now it just feels like we are being strung along for the duration of our 1st year contract. While software problems are to be expected the lack of customer service is awful and our biggest issue with this system.
"Giveffect"
Overall: My overall experience has been great. I have a very lean staff and we all multitask. The software is intuitive. As a busy executive, I can login anywhere to get information. I wish I had more time to spend with the software. Currently I'm working to set up the data structure to better integrate with Quickbooks.
Pros: I found Giveffect in an online search when I took the new role of Director for Institutional Advancement at Los Angeles Community College District. In my role, I serve as the Executive Director for the non-profit auxiliary Foundation for the Los Angeles Community Colleges. Giveffect has been a life saver. It is easy to use and I love that the software has email capability, online giving, relationship management tracking and great reports.
Cons: The main downside it that at the basic price level, I don't have access to many of the other great processes. Wealth screening for example. I also wish the Spark Post was integrated a little better. It works well but requires signing into two accounts to manage.
"Impressive from the start"
Overall: GivEffect has been a tremendous time, energy, and cost savings to us over the past 5 years. I look forward to the new features and functions that they build out over the next 5 as we scale our organization.
Pros: We have been with GivEffect from the very beginning in 2015. We took a leap of faith with the platform and have had the opportunity to see it grow over the past 5 years from a simple software to something much more robust that more than fulfills our organizational needs. We are most impressed by the CRM and peer-to-peer fundraising features. With the CRM, there is so much capacity customization, automation, and segmentation. The peer-to-peer fundraising also allows great flexibility and automation all while still aesthetically pleasing and user-friendly.
Cons: The email WYSIWIG (what-you-see-is-what-you-get) email editor is lackluster but it's understandable as GivEffect is not an email platform. I anticipate that they will make make the editor more customizable in the future.
