--- title: "Giveffect Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Giveffect the right Nonprofit CRM solution for you? Explore 59 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/146150/Giveffect/reviews/" page_type: "reviews" language: "en" --- Giveffect 4.6 (59) [View alternatives](https://www.capterra.com/p/146150/Giveffect/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of Giveffect Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews JM Jessi M Director of Development and FundraisingNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “It has helped streamline our workflow, improve communication with supporters, and save our team valuable time so we can focus more on our mission.“ May 13, 2026 KT Kieran T Board MemberNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “The interface has lots of tabs on the left panel, making it hard to read.“ February 14, 2025 KT Kieran T Board MemberNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “The "Mission Control" dashboard has your top stats nicely visualized in graphs and customizable parameter blocks that you can add yourself.“ February 14, 2025 TH Teri H Chief Operations OfficerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “We have used it for 3 years and still haven't utilized all the features to the fullest.“ May 6, 2025 NM Nycky M Development DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “Now that we've been with Giveffect for about 3 years, we are still incredibly satisfied and as our team has grown and developed, we've been able to discover new tools in Giveffect that help us to level up with our efforts.“ September 26, 2025 MJ Melissa J Development ManagerIndividual & Family Services, 51 - 200 employeesUsed the software for: 1-2 years. “It is lacking a lot of features that would really allow us to communicate better with our volunteers and donors.“ February 9, 2021 TH Teri H Chief Operations OfficerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “It integrates all the systems together across the platform so you don't have to duplicate efforts.“ May 6, 2025 MJ Melissa J Development ManagerIndividual & Family Services, 51 - 200 employeesUsed the software for: 1-2 years. “You also cannot embed videos into emails which is a huge downfall for storytelling.“ February 9, 2021 ## Showing most helpful reviews Showing 1-25 of 59 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Edward Y. Vice President, Sales Operations Marketing and Advertising Used the software for: 6-12 months ### "Incredible All-in-One Platform and a Fantastic Team of Caring Professionals!" June 8, 2022 5.0 We have connections to a number of nonprofits struggling to balance time-consuming tasks with opportunities to be more involved with their cause. Many of the leaders at these organizations have seen the value in Giveffect’s platform and are on the road to implementing the software into their day-to-day operations. Pros Giveffect is a powerful all-in-one platform that streamlines the coordination and management of nonprofit organizations so staff and volunteers can focus on making a positive impact. You’ll be hard-pressed to find another tool out there with such a comprehensive set of tools specifically designed to serve the nonprofit industry. But what really makes this platform stand out is the people behind the scenes. It’s been a pleasure working with the Giveffect team. Their desire to help nonprofits make a difference drives them to continually serve their clients at a higher level. Cons Nothing at all to dislike. We are excited about the platform and have found that Giveffect checks all the boxes to solve some of the toughest challenges nonprofits face when it comes to collaboration, data fluidity, donor tracking, and much more. Review Source LQ Liz Q. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "We love Giveffect!" August 11, 2026 5.0 Our experience has been very positive. We especially love the peer to peer campaign for our annual Women build. Pros Donor and donation tracking, volunteer management, communication - including newsletters and volunteer emails. Cons No cons that we have found, but we probably do not use it to it's full capacity. Pulling reports can sometime be challenging. Switched from [DonorView](https://www.capterra.com/p/162375/DonorView/) Clunky software, not easy for our volunteers to use. Review Source AC Aimee C. Development Manager Environmental Services Used the software for: 6-12 months ### "Very Disappointed in Customer Service" October 31, 2019 2.0 Since the membership system in Giveffect isn't as robust as we need, it is not the all-in-one solution we expected. Pros This software is easy to use, intuitive, and the knowledge base and on boarding are well done. After orientation and with the help of customer support, our team quickly got a handle on our average tasks. The CRM features are very easy to get at a glance overviews of donors & I feel that we have a better handle on our prospecting since switching to this software. Cons The data migration progress for us was glitchy in our membership. Their automation was one of the reasons we wanted to switch, however, their automation when it doesn't work correctly can be a nightmare. During migration, their system encountered a glitch that ended up emailing over 700 donors with information about their membership expiring, even when it wasn't. While you're given a 2 week review to make sure your data is correct, it is useless if something like this happens as the database is "live" and will communicate with donors for a glitch like this. Our other issue is the membership module is quite basic and does not meet our needs. During our trial, we asked our sales rep about membership tiers to address the issue and she believed it was an easy fix. When we got to our transition in June, we questioned work arounds with our client success team. For 5 months, we have been chasing them down for answers. Their client success team and a separate feedback team keep promising that product team is working on a fix and deadlines pass with no communication and no fix. They have actively ghosted us on the issue now and it is appalling. They were promoted as incredibly responsive and were until we encountered a problem and now it just feels like we are being strung along for the duration of our 1st year contract. While software problems are to be expected the lack of customer service is awful and our biggest issue with this system. Alternatives considered [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) We were looking for an all in one software solution to replace disjointed marketing, communication, event management, and donor CRM management software solutions. Review Source NM Nycky M. Development Director Non-Profit Organization Management Used the software for: 2+ years ### "Giveffect has all the bells and whistles!" September 26, 2025 5.0 It has been amazing and really taken our donor retention and management efforts to the next level. Getting started was nerve-wracking for me, but their team helped onboard us quickly and with few bumps. Now that we've been with Giveffect for about 3 years, we are still incredibly satisfied and as our team has grown and developed, we've been able to discover new tools in Giveffect that help us to level up with our efforts. Pros The data points in donor profiles, ability to manage volunteers, grants, donors, and text/email/phone communications all within the same platform. Cons Some analytics from the integrations aren't as thorough through the Giveffect platform, but you can get the full analytics from the integrations website. Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[Virtuous](https://www.capterra.com/p/159179/Virtuous/)[Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/) Reason for choosing Giveffect They had all the capabilities we needed, plus so many more that would help us to grow, and all for a reasonable price. Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) We needed more tools and data points in our donor profiles. Review Source DM Devon M. Director of Philanthropy Non-Profit Organization Management Used the software for: 6-12 months ### "Great, user-friendly system!" November 13, 2025 5.0 It has been a wonderful experience. We transitioned over in March of 2025, and I know it was 100% the right decision. Pros It is a fantastic system. The value for the money is great. It is very user-friendly. The customer support is top-notch. Our account manager, \[sensitive content hidden\], is wonderful to work with. We use the system for donor and donation management, event ticketing, and peer-to-peer fundraising. It's easy to run reports, which has been a pain point before using Giveffect. Cons I have nothing major to note. Just a couple of enhancements I'd like to see like a pop-up on contact records for a deceased individual or a "do not solict" contact. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Reason for choosing Giveffect It was overall a stronger product and more intuitive for us. Switched from [Salsa Engage](https://www.capterra.com/p/114212/Salsa-Engage/) Need a product that could do more and be user-friendly. Also, the customer support is top-notch at Giveffect. Review Source JS Jasmine S. Development Director Non-Profit Organization Management Used the software for: 1-2 years ### "Best CRM for a small non-profit!" May 14, 2025 5.0 We love that it is an all-in-one platform, super easy to use and the Ai Writer tool is truly wonderful! Pros Giveffect is a game-changer for our small nonprofit, SoléAna Stables! This comprehensive CRM has streamlined our operations and empowered us to make a meaningful impact. Navigating the platform is a breeze, thanks to its user-friendly interface. If we ever encounter any hiccups, our dedicated account manager is just a message away, ready to assist and implement any necessary tweaks. Creating engaging fundraising campaigns and email initiatives has never been easier with Giveffect. The Ai Writer tool is a particular favorite of ours, making content creation a seamless and efficient process. Our account managers have been an invaluable asset, always attentive and proactive in addressing our needs. At SoléAna Stables, we believe in the healing power of horses and the positive change they can inspire. With Giveffect by our side, we can focus on our mission with confidence, knowing that we have a reliable partner supporting us every step of the way. Cons There are a few functionality issues, but Giveffect is excellent at taking suggestions and implementing them! Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing Giveffect Giveffect was more thorough and had an amazing Ai Writer tool. Switched from [Bonterra Giving Days](https://www.capterra.com/p/159669/Bonterra-Giving-Days/) We were using Network for Good - you didn't have that listed as an option. Giveffect offered more features including an Ai Writer tool. Review Source CP Carol P. President Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent Customer Service That Is There When You Need it!!" October 28, 2025 5.0 Excellent. They helped us with the transfer from a previous program, trained our staff and have provided ongoing support with a very quick response time to questions. Pros Ease of use for donor management and for creating fundraising campaigns and managing them. They provide excellent customer service and a variety of features and capabilities. Cons I don't think there is anything that I dislike about the program. They have added new services and features. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) We needed more features that the other program didn't offer. Review Source TH Teri H. Chief Operations Officer Non-Profit Organization Management Used the software for: 2+ years ### "Giveffect is THE platform you need!" May 6, 2025 5.0 Giveffect has been a great addition to our organization. We have used it for 3 years and still haven't utilized all the features to the fullest. Pros Giveffect is truly an all-in-one platform that saves time and frustrations of having to access multiple platforms. It integrates all the systems together across the platform so you don't have to duplicate efforts. The AI Writer is a game changer! Cons Nothing, It has been an amazing time saver! They have a great team that is dedicated to our success. Alternatives considered [MonkeyPod](https://www.capterra.com/p/203848/MonkeyPod/)[Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Giveffect they offered me a grant and afterwards I stuck with the program because I liked it so much. Review Source EL Elizabeth L. Executive Director Performing Arts Used the software for: 2+ years ### "This app is one of my best business decisions." May 13, 2025 5.0 I love it and have recommended it to other non profit leaders numerous times over the years. Pros The people. Everyone I have encountered as a long term relationship has worked hard to understand our organization and our needs. Cons There is nothing really. All of our issues have been either solved or staff has helped us find work arounds. Alternatives considered [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/) Reason for choosing Giveffect Flexibility, data integration, CRM staff. Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) So many reasons. Salesforce is a complicated system that eats staff time for very little ROI. Review Source JM Jessi M. Director of Development and Fundraising Non-Profit Organization Management Used the software for: 2+ years ### "Helpful All-in-One Platform" May 13, 2026 5.0 Overall, my experience with Giveffect has been positive because it helps streamline many aspects of nonprofit management in one platform. Pros What I like most about the Giveffect platform is how it brings donor management, fundraising, volunteer coordination, and event planning all into one easy-to-use system. It has helped streamline our workflow, improve communication with supporters, and save our team valuable time so we can focus more on our mission. Cons What I like least about Giveffect is that it doesn’t offer built-in auction capabilities, which many nonprofits rely on for fundraising events and donor engagement. Review Source KJ Krista J. Development Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Giveffect for a Food Bank Development Team" April 29, 2019 4.0 About a year in to our service with Giveffect, we trust our data much more. I pull reports every day and can rely on their accuracy. Our satisfaction with the software has gone up and down, but because of the efforts of their customer service team we are the happiest we've been to date. We look forward to its continued growth and development. Pros I love the easy reporting and the ability to create custom advanced queries to pull the information I need. I also love how a single donor can be viewed from multiple dimensions -- as a volunteer, major gift maker, and direct mail donor, etc. Cons My organization struggles with slowness on Giveffect, regardless of which computer we are using. Additionally, there are many functions we'd appreciate more development on. We submit feedback very often, but our suggestions haven't been implemented yet. Hopefully it improves over time! Review Source HB Heath B. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Iowa Valley Habitat for Humanity" April 18, 2019 4.0 The software has definitely given us a place to put all information. This saves us time and money in the long run. Pros I like how the software has components to serve volunteers and donors alike. We used to use multiple platforms for our volunteer, donor/constituent management and it is nice to have them all in one place. Cons Though the software has the ability to onboard, track, and report all organizational constituents, it is not easy to combine the campaigns. Currently, as far as we know, we are not able to have ONE campaign that tracks progress of an individual or group's volunteerism AND contributions. Review Source HS Hannah S. Marketing and Communication Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "It does most of the things we need, but not everything we want in a perfect world" January 14, 2020 4.0 Overall we have been happy with the product and will continue to use it as our main database. Pros We like that we can have our donor database, campaigns, volunteer scheduling, and email builder all in one place. Cons There are some things we'd like to be able to do with sending personalized emails and signups that we can't fully customize as much as we would like. Review Source LB Lisa B. Development Director Non-Profit Organization Management Used the software for: 6-12 months ### "Increase Giving with Giveffect" October 11, 2018 5.0 The software allows a small non profit to manage the data base and advance fundraising Pros Giveffect is an all encompassing fundraising software that includes online donations, offline gift tracking, volunteer management, donor management and donor relationships. Cons It is not as complex or intuitive as Raiser's Edge but it is A LOT less expensive! Review Source SN Sandra N. Volunteer Administration Non-Profit Organization Management Used the software for: 1-2 years ### "Giveffect review" March 1, 2017 4.0 Giveffect is very easy to use. We have used it to manage many of our fundraising campaigns and have found the Tech Support very helpful when we have needed them. I would recommend them. Pros Very easy to use. Review Source Response from Giveffect March 2, 2017 Thanks so much Sandra! JR Jonathan R. Development and Communications Manager Used the software for: ### "Excellent Comprehensive Software and Easy to Use!" December 21, 2015 4.0 We just sent out our annual appeal in November. Every time I get an offline donation, when I log the cheque into the database, I could see our supporter's whole history. I could see if they volunteered or donated in the past. It's the main thing our Habitat really appreciates about Giveffect. I can thank them and say, 'Thanks! You gave and you volunteered at our construction site or our reStore!' It's fantastic that I can do that so easily and make each message so personalized. We've been using the "Letter Template" to print out "Thank You Letters" super easily. I just log the check and print out the letter and - 'I'm like, ok I'm done!' Even when I hand off the donations that I've inputted into the database to our finance department for our auditors to see: A) what donations I've entered, B) what fund I assigned the donations to - it's so easy for them to put import data into Quickbooks. There's more transparency across multiple departments! Review Source KC Kendra C. Used the software for: ### "Cause & Giveffect" November 12, 2015 4.0 One of the greatest things about Giveffect is that they are constantly improving their features and developing as a database. They also have a great support team. Since we transferred over to Giveffect, we have connected with a few main people that have been assisting us with our every question, concern, and need. If we have a request that the system does not currently support, they immediately put it on their to do list. Sure enough, these tasks are completed/added to the system quite efficiently. We've even seen our own suggestions added to the "Latest News" where they let everyone know what new features they come out with almost every week. It is pretty simple to navigate throughout and overall user friendly. Review Source CD Cherise D. Special Events Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "We love Giveffect!" March 1, 2017 5.0 We are new clients in the Giveffect world and from start to finish, have had an amazing experience. Our data migration was seamless, campaigns are easily set up and customer service is literally at your fingertips. We are thrilled with the new system and love the ease and look of our new pages. Pros Extremely user-friendly. Customer service is top notch! Review Source Response from Giveffect March 2, 2017 Thanks so much Cherise! AE Anna E. Used the software for: ### "Give Effect Experience" March 6, 2017 4.0 Recently I have been asking the Tech Support team a lot of questions and they have been quick to respond in efforts to help me learn more about Giveffect and how to perform various functions I need. Several areas I have recommended or asked for improvements are currently on the dashboard for 2017. The system does more than I ever thought and they seem to want to make it continually better. Looking forward to the upgrades/changes taking place this year. Review Source sB sofia B. Used the software for: ### "Giveffect can become a good friend in time" April 13, 2017 5.0 I feel that a lot of the features that Giveffect has are simple but wrong oriented. Sometimes what you are creating (Campaign, Group, Job etc.) turn out to be a different thing. But, it's very efficient in keeping records end the tutorial videos are so helpful. Review Source AC Amanda C. Director of Advancement Individual & Family Services Used the software for: 2+ years ### "Giveffect is great!" May 6, 2025 4.0 They are constantly making improvements and notifying us of them. They check in with us twice a year, and support is easy to access unlike our previous software! Pros It does practically everything we need it to do, from donor relations to volunteer management to our annual auction. It's responsive and connects with several other prominent softwares like DonorSearch and Double the Donation! Cons The household reporting is a little lacking and needs improvement, but we're communicating to them about this regularly. Also wish the volunteer interface was a little easier for older volunteers to understand & use. Switched from [Volgistics](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/)[SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/)[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Absolutely impossible to access their support. They never even contacted us or probably even noticed when we left. Review Source KY Kate Y. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "A great CRM" May 5, 2025 5.0 After a year of use I have been very happy with is and I continue to be impressed by the reply time of any of my questions to my rep. Pros Ease of use, marketing potential, use during an event are all perks of this program and ones that I have really enjoyed. Cons I wish that there was an easier way to sub when creating reports and merges for queries. Having said that the reporting is very easy in general. Review Source LS Lawrence S. Director of Development and Operations Non-Profit Organization Management Used the software for: 2+ years ### "A great all-in-one nonprofit platform!" March 10, 2025 5.0 Without Giveffect, we would not be able to keep track of our organization's many constituents as easily. Giveffect helps break down internal siloes and increases our ability to fundraise from different areas of our consituency. Pros From fundraising and events to volunteers and marketing, we do a lot at our small nonprofit. Giveffect is a great all-in-one platform that allows us to keep all our constituents all in one place. We can see who has donated, attended an event, participated in a program, volunteered--in Giveffect, our record-keeping is shared across departments and helps break down internal silos. We use it every day, and Giveffect's support team is always there to help us if we encounter any issues. Their online chat feature and the frequent check-ins from our account manager (Shout-out to \[sensitive content hidden\]! He's awesome!) are especially helpful for navigating our database. Cons With so many overlapping features, it took some time to wrap my head around how our database was set up (I was not part of the team that first signed up for Giveffect at our organization), and as with any nonprofit CRM, it's easy to clutter up our data. There have also been little limitations here and there that we wish were different about Giveffect, but their support team is great and helping us find workarounds and sending our feedback to their product team to implement changes. Switched from [Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/) I wasn't at the organization when they switched systems but I believe it was because they just outgrew the old system. Review Source CP Courtney P. Public Relations Director Non-Profit Organization Management Used the software for: 2+ years ### "Amazing Database! " May 6, 2025 4.0 So far, so good! I feel like we are still learning everything that Give Effect can do for us! Give Effect has allowed our office to have a working CRM that we can use throughout the staff. It's easy to update and we longer have to ask each other for contact information! Pros I love the ease of the CRM and also the email campaigns. Being able to have up-to-date contacts and donor information has been amazing for our small office. We have recently subscribed to the text messaging component and are enjoying that as well. Cons I wish you can have more variety in designing an email. Also, it would be great to be able to have different fonts and sizes within a paragraph. I would also love to be able to send a photo with a text message. Review Source KT Kieran T. Board Member Non-Profit Organization Management Used the software for: 2+ years ### "Full-Featured Platform & Great Support, with Minor Hiccups" February 14, 2025 5.0 Giveffect is a key aspect of what we do and how we measure our success as a nonprofit. It's a powerful tool and full featured, though some features are difficult to use or integrate. Pros Full featured. Giveffect's customer support, or Client Success Account Managers, are absolutely excellent; I've had great reps who know the system inside and out, with a fast response time. Even though we're a small nonprofit, we're treated like a top-tier and that feels good. The interface is pretty easy to ramp up on, with lots of features, more than we need. The "Mission Control" dashboard has your top stats nicely visualized in graphs and customizable parameter blocks that you can add yourself. I'm able to keep track of donations with notifications as well. Their account managers are available to help train as well as troubleshoot and find solutions. They also will take notes on your feature requests, which I appreciate. Cons Some feature workarounds can be clunky; like surveying members, which is possible but integrating form data back into individual records is very problematic when it should be automatic. Donation pages are generated through GE without our domain name, just a generic GE domain. Email services are limited to Mailchimp and Sparkpost, and both need an extra fee. The interface has lots of tabs on the left panel, making it hard to read. The mobile version is just for tickets and point of sale, not viewing records or other functions. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Reason for choosing Giveffect Price match and features were better on Giveffect. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.