---
title: "Xledger Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Xledger Software - reviews, pricing plans, popular comparisons to other Accounting products and more."
source_url: "https://www.capterra.com/p/146160/Xledger/"
page_type: "product"
language: "en"
publication_date: "2026-11-03"
---

# 

 Xledger Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Xledger

## What is Xledger?

At Xledger, we solve your financial process challenges with speed, care, and expertise. Our cloud-based ERP ensures seamless implementation, caring support, and unmatched efficiency at every stage of your journey. From automated workflows to real-time insights, Xledger empowers ambitious organizations to simplify complexity and focus on growth. Experience financial processes that are faster, smarter, and designed with you in mind. Choose Xledger for a partnership built on trust, expertise, and delivering the best customer experience.

## What is Xledger used for?

[Accounting](https://www.capterra.com/accounting-software/)[Nonprofit Accounting](https://www.capterra.com/nonprofit-accounting-software/)[Accounts Payable](https://www.capterra.com/accounts-payable-software/)

Top alternative

Featured

Overall rating

Based on 30 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$750

Other, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Xledger?[Manage this product listing](https://www.g2.com/products/xledger/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Xledger

4.5 (30)

VS.

[4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

$750

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (30)

Ease Of Use

4.0 (7,789)

Value For Money

4.3 (26)

Value For Money

3.9 (6,697)

Customer Service

4.5 (29)

Customer Service

3.8 (6,400)

## Xledger alternatives

Highest Rated

[4.4 (3,341)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.3 (718)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.2 (1,340)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/146160/Xledger/alternatives/)

## FAQs about Xledger

Overview

### Which roles and teams benefit most from Xledger?

Xledger is most used by finance leaders, controllers, and accounting teams managing budgeting, reporting, reconciliations, and financial controls. CFOs, finance directors, and CEOs use consolidated financial data to oversee performance and support decisions, while auditors and project managers rely on structured records, approvals, and cost visibility.

Answer based on 26 reviews

Overview

### What company size and industries is Xledger built for?

Xledger is built for growing small businesses, which represent 58% of reviewers, particularly nonprofit organization management teams at 28%. It also supports multi-entity organizations comparing cloud ERP with custom-led systems: midsize businesses account for 29% and enterprises 12%, while accounting represents 12% of users and media production 4%.

Answer based on 27 reviews

Features and Usability

### What are the key features of Xledger?

Xledger offers accounting, general ledger, accounts payable and receivable, bank reconciliation, and financial reporting, along with budgeting, forecasting, and cash flow management. It also includes approval workflow, audit trail, workflow automation, multi-currency support, project accounting, payroll management, and reporting and analytics.

Integrations

### Which third-party tools and platforms does Xledger integrate with?

Xledger integrates with Dynamics 365 and GoldFinch ERP. These catalog integrations connect Xledger to core finance and business systems, giving it support for two third-party platforms.

Getting Started and Support

### What training and onboarding options does Xledger offer?

Xledger provides in person training, live online sessions, webinars, documentation, and videos. These formats cover guided instruction, scheduled virtual learning, reference materials, and self-paced video content for teams that need support when getting started with the platform.

Getting Started and Support

### What customer support options does Xledger offer?

Xledger provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support details are limited by the available catalog data, so user experience with response times or helpfulness is not documented here.

## Features

AI summary

Based on 11,413 Accounting reviews

Capterra reviewers point to these as the top priorities when choosing accounting software:

-   **Reporting/Analytics** (**58%** of reviewers rated this feature as critical)
-   **Income & Balance Sheet** (**58%**)
-   **Inventory Control** (**55%**)

Xledger supports all three features buyers rate most highly: **Reporting/Analytics**, **Income & Balance Sheet**, and **Inventory Control**. Together, these capabilities give teams clear financial visibility, help them track business performance accurately, and manage stock levels with better control, helping businesses make informed decisions and keep daily accounting operations efficient.

Reporting/Analytics

4.4 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Invoice Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Bank Reconciliation

4.5 (16)

100.00% of 16 reviewers that rated this feature as important or highly important

Compare and match accounting/financial records with corresponding bank statements

Accounting

4.6 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Financial Reporting

4.2 (10)

110.00% of 10 reviewers that rated this feature as important or highly important

Generate reports to assess the financial performance of an organization

Accounts Payable

4.0 (9)

111.11% of 9 reviewers that rated this feature as important or highly important

Track money owed to a company's creditors/suppliers

Xledger 107 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Accounts Payable: Track money owed to a company's creditors/suppliers
- Accounts Receivable: Track outstanding invoices and the money owed from clients
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automatic Billing: Setup and send recurring or automated bills
- Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements
- Bill of Materials: Access to a library of manufacturing parts, models, and specs
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Budget Tracking: Track actual spending to ensure it's in line with the planned budget
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs
- Chart of Accounts: A financial statement that lists a company's accounts and details the account type and balance
- Check Printing: Print paychecks issued to confirm payment of wages or salary
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Statements: Reports that show customers their invoices, payments, and balance on the account
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Integration: Combining data from different sources and providing a unified view
- Document Storage: Store and organize documents in a centralized system
- Donation Tracking: Track and view detailed financial donation history made by contacts and members
- Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
- Electronic Payments: Electronically collect payments for goods or services
- Encryption: Convert data into a code for security
- Expense Claims: Attaching relevant receipts or supporting documents to submit expenses for reimbursement
- Expense Management: Plan, pay and track business related expenses.
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Reporting: Generate reports to assess the financial performance of an organization
- Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- For Nonprofits: Software specialized for non-profit organizations
- Forecasting: Form predictions based on past and present data/trends
- Fund Accounting: Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)
- General Ledger: Centralized accounting record which tracks all financial transactions
- Grant Management: Monitor application statuses, proposals and award funds
- Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Journal Entry Processing: Initiate, document and approve journal entries throughout the accounting cycle
- Member Database: Add, store and access information pertaining to members
- Mobile Access: Access software remotely via mobile devices
- Multi-Currency: Manage and handle various international currencies
- Multi-Location: Manage and support multiple locations
- Multiple Projects: Ability to handle several projects simultaneously
- Notes Management: Allow users to create, edit, and sort multiple notes
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services
- Profit/Loss Statement: A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time
- Project Accounting: Manage and track financials on a project-to-project basis
- Project Costing: The process of estimating and tracking the expenses incurred for a specific project
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints
- Project Time Tracking: Measure time to completion or hours worked for projects
- Proposal Management: Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal.
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Receipt Management: Upload, track, and submit receipts in a central database
- Receivables Ledger: A list of customers and their payments due updated on a monthly basis
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self-Service Reporting: Allow users to create their own reports and financial statements
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Management: Create, manage and track all task activities and progression
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (30)

4.3

Based on 30 reviews

## Pricing

Value for money

4.3 (26)

Basic

$750.00

Other,Per Month

Value for money

4.3 (26)

4.3

Based on 26 reviews

## Integrations

[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

GoldFinch ERP](https://www.capterra.com/p/208540/GoldFinch-ERP/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (29)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (29)

4.5

Based on 29 reviews

## User reviews

Overall rating

4.5

Based on 30 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(16)

4(13)

3(1)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Finance Operations Lead

Used the software for: Less than 1 year

### "Efficiency improved with some frustrations"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 30, 2026

It has generally been a positive experience going through the implementation and we have now been live for seven months, although we are still waiting for the consultant to get back to us about an integration from 5 months ago! Compared to other products we compared to we found the pricing to be competitive. Overall the software has improved operational efficiency within the finance function, although it has taken some months to fully understand how best to work with the system since going live.

Pros

Bank reconciliation works really well, with the Auto Bank Rule Filters enabling the majority of transactions to be auto posted, albeit to control accounts. The use of "Interim GL Transactions" has enabled efficient auto reconciling of some debtor transactions. Importing data from Excel using various templates works well, other than the various steps that need to happen (see Cons). Having expenses in the same environment means colleagues only have one place they need to go to do most finance-related activities. VAT returns have worked well so far, with a partial exemption recovery rule being applied to relevant transactions.

Cons

Various "server" processes have to be run in order to fully process transactions, e.g. when importing files: there is no prompt to tell you these need to be run, so it is a matter of remembering them (although they can be added to favourites, but that still doesn't tell you the order to run them). The most frustrating bugbear is the list separator for csv files is a semi-colon rather than a comma, which means remembering to change this in region settings when using csv files in different software. The inability to pull data into Excel as standard for reporting is disappointing, and there doesn't seem to be any easy way to do this other than via Azure (expensive) or Power BI (limited). The "out of office" workflow and approver levels have to be created separately for Purchase Ordering and Accounts Payable/Expenses, so duplication of input is necessary.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Head of Group Finance

Used the software for: Less than 1 year

### "Improved financial visibility and control"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 28, 2026

The system meets all of our daily operational requirements and is flexible enough to expand with our growing needs. The implementation was well managed and the ongoing support we have received from Xledger has been fantastic.

Pros

The flexibility of the system gives us the wide range of reporting options that we needed. It has provided us with better visibility across our finances and funds, and has enabled us to strengthen our controls. The system gives us real time reporting and allows us to produce consolidated reporting across multiple entities.

Cons

Because this system was significantly more complex than the previous system we had been using, we found that it has taken time to build a strong understanding of the dimensions, the workflows and the different ways of reporting.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Head of Resources

Used the software for: 1-3 years

### "A great accounting tool for complicated organisations"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 26, 2026

Xledger is a really flexible tool. If you get the set up right for your organisation, you can get it to do exactly what you need. But do allow plenty of time for the system design phase and for staff training. As things change or organisations grow, the system is flexible enough to cope with developing new coding types and processes and the expert team is always on hand to help with that ongoing development.

Pros

The many coding dimensions enable us to categorise and report at many levels, whether by fund, by project, by department, by corporate entity or by nominal code, or indeed a matrix of all these dimensions. Lots of data fields are also available for search and filter, which makes investigating queries easier. The support team also deserve a shout out - they respond quickly and helpfully.

Cons

For non-accounts users, because there are so many options to manage the complexity of the accounting function, the system is less intuitive that some other systems. Staff wanting to enter expenses or purchase orders have a bit of a learning curve at first. But there again, in the accounts office, we need a lot of that complexity, so perhaps it is just a necessary fact of life.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Head of Finance

Used the software for: 3-5 years

### "Easy to use with fuctionality which supports a multi cost centre set up"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2026

Set up and onboarding process well lead and fully supported, post implementation and ongoing support is fast and ZenDesk quick response

Pros

Simple to use, great reporting, ability to create own reports, aftercare via ZenDesk is efficient, account manager maintains regular contact and improvements / changes to system is communicated well

Cons

Can't handle "Partial VAT return" unless a fixed recoverable rate has been agreed with HMRC (fixed % rather than quarterly calculations)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director of Finance

Used the software for: 3-5 years

### "Highly practical solution for charitable organisations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 12, 2026

Very positive - delivered what we needed to improve our systems, better reporting, and non-finance users are becoming familiar with the system and understand what the information is telling them

Pros

The structure of the package, its ability to handle restricted funds, the ease of reporting, are all strengths of Xledger. In addition the fact that there is a "single system" so all users are upgraded when changes happen mean everyone is on the latest version. One additional key feature is the "demo" area - which is a back up of actual data and hence when we want to test new reports, upload budgets, make sure things work before going into live, we are doing it on our own data and therefore can properly evaluate the outputs. This is incredibly valuable.

Cons

Changes or tweaks to the system can take a long while as it is a central upgrade - hence some of the minor issues (e.g. looking at large summary analyses) cannot be addressed at the local or UK level. However these issues are monir

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Head Of Finance

Used the software for: 1-3 years

### "Xledger for a NFP cultural organisation."

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

October 5, 2026

A great implementation in less than 4 months. Good quality implementation staff and project planning and monitoring. Good follow up with customer success team, but can sometimes feel like a sales call.

Pros

Reporting is very flexible and allows drill down that makes review easy. Reports can be set up for Department managers to review their own results. Chart of accounts structures are simple and easy to maintain. Easy consolidation. Vat returns are very simple and easy to complete. VAT partial exemption rules can be built into the system, removing "decisions". Purchase Ledger payments are made directly from the system, which is better to review and approve. Purchase work flows are easy to build and maintain and give good controls. GL import documents are manageable (altho could be simpler) and save time. .Fixed Assets and depreciation postings are easy to manage and produce good reporting. Some intercompany postings work well, others do have issues. A GL or AP journal's coding can be changed if the period is open, no need to reverse and reinput. The support desk is generally responsive but can sometimes delay in escalating technical issues they cannot deal with.

Cons

Purchase Ledger OCR does not work if you have small suppliers and can input incorrect data and so needs manual checking and input each time. Purchase orders are structured around products and therefore need to have a number of work arounds if you are an organisation that purchases mainly services, this includes GRN which is very much a "forced" process. Purchase ledger work is quite clunky and can involve moving between many screens, deferring/prepaying costs can be done as an invoice is processed but how to is not clear and many errors can be made that are difficult to unpick. When it works it's great. Approval processes are not instant and can take upto an hour to move between workflow people. Urgent transactions can be delayed. Sales invoices are not recorded in GL and therefore their detail is not available in reporting, very difficult for dept manager review. Multiple invoices are grouped into Sales Orders, which do not have a meaning for an organisation like ours.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Head of Finance

Used the software for: Less than 1 year

### "Thrown in the deep end"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 30, 2026

Having joined the organisation when XLedger was still being implemented, but after all training had been given, I am mainly self taught. But I have found the customer support to be extremely responsive which is great. Online tutorials could be easier accessed or updated more regularly.

Pros

I find the program stable and safe from an audit trail perspective. The built in flexibility to use as required by the business is great.

Cons

While I did not take too long to get used to using XLedger, it is quite different from the more mainstream offerings out there. So it can be a bit unfriendly for non-financial or junior staff. Having an understanding of the core helps.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Head of Finance

Used the software for: 3-5 years

### "Xledger and Arts University Plymouth"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 24, 2026

Overall, I feel that as an organisation, we have grown with Xledger and have been part of its journey of development and growth. The employees I deal with have been with the company since we went live with the system in 2018, which is encouraging as it means they understand both the system and our requirements. This, in turn, makes our experience efficient and effective when working with them on projects.

Pros

Xledger offers good value for money, is fully cloud-based, and provides strong ongoing support. The customer support is easy to access, with helpful self-service guidance and regular updates that keep the system functioning effectively. The reporting is clear and provides our university with the timely and accurate information we need to support our financial management.

Cons

Occasionally, screens and layouts change without consultation with users. However, when this does happen, the support team is very helpful in ensuring that users can still access the information they need in a consistent format.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Head of Finance and Resources

Used the software for: 3-5 years

### "Xledger - Fantastic cloud based accounting software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2026

From implementation to going live, they have been supportive and helpful throughout. Comparing to other accounting softwares, this stood out as value for money and has delivered to be that.

Pros

Xledger is a fantastic piece of cloud based accounting software that allows us to operate across multiple countries, even where internet connectivity is weak, the user interface is easy to use and allows us to operate well for both finance and non-finance users.

Cons

There are still areas of the system that need improving to suit us better, however they are continuously improving and developing based on ours and others feedback.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Chief Financial Officer

Used the software for: 1-3 years

### "Positive experience with room to improve."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

September 23, 2026

Positive, but room for improvement. If the user interfaces could be simplified, it would enhance the experience significantly.

Pros

Xledger has a huge capacity for reporting that is helpful to satisfy a broad range of reporting requirements. Xledger can support users in our three official languages.

Cons

It can be quite complicated to set up the reporting and for non-finance users it can seem excessively demanding which encourages them not to bother. Some simple transactions like paying the balance between a credit note and invoice are not as simple and intuitive as I would like. Customer support can be slow in responding and I find we have to escalate questions quite frequently.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/146160/Xledger/reviews/)

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