Who Uses This Software?

e-Commerce Businesses, Online sellers, Retailers, Wholesalers, Small and Medium sized businesses.


Average Ratings

73 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
    See pricing details
  • Pricing Details
    Basic-$29,Standard-$79,Pro-$249 Elite-$449
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Zoho
  • www.zoho.com/inventory/
  • Founded 1996
  • United States

About Zoho Inventory

Zoho Inventory is an online application that enables you to manage orders and inventory. With multi-channel selling, shipping integrations and powerful inventory control, you can now optimize your inventory and order management, right from purchase to packing, to payments.


Zoho Inventory Features

  • Alerts/Notifications
  • Barcoding/RFID
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Inventory Management
  • Back Order Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management
  • 3PL Management
  • Barcoding / RFID
  • Category Customization
  • Channel Management
  • Demand Planning
  • Inventory Management
  • Location Control
  • Order Management
  • Purchasing
  • Quality Control
  • Receiving / Putaway Management
  • Returns Management
  • Shipping Management

Zoho Inventory Reviews Recently Reviewed!


Very complete management system. Take a while to set up and the integration with vendors is tough.

Mar 20, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Very complete! I like the overall feel and UI for this software. I like how it was thought about and implemented. I like that it offers many integrations and generally can do nearly everything I need it to do. I like how it is like lego's, I can select one module and then when ready set up another Zoho module and they will work together. Over all I like the product.

Cons: Set up documentation could use some work. Getting stuck when so close to complete caused me to stop using it due to frustration. When returning, my trial was over before I completed the setup. I am not going to purchase until I know it will work and meet my needs. So now I am stuck using the free version when I want more. Meaningful documentation and/or help and I would already be a customer using the software. Instead I am aggravated and frustrated figuring out what my next step is. Use Zoho or look elsewhere.

Overall: Currently none because of frustration with setting everything up and some roadblocks I have run into. I really want to get this up and running so I can implement throughout my organization but the current challenges are driving me nutz.

Amazing Value

Aug 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has what we need - the ability to track inventory for our warehouse items. We don't need any fancy bells or whistles. We don't need it to be an ordering or sales system. We just want to know our current counts, and be able to make adjustments as needed. Zoho Inventory does all of that and more. And for the price, you really can't beat this inventory software system.

Cons: For our needs, it had too many additional features. I don't need purchasing or sales orders. But we just don't use those screens, so it's not a big deal.

Overall: For the money, the value of this product is fantastic. It has lots of options and ways to view and track your inventory. We needed something simple and straightforward, and this covers our needs and more.

Capterra-loader

Easy to use and very effective

Aug 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We acquired Zoho Inventory through our Computer and Computing Department, which, observing the great problems that were presented to us with the classification of samples, offered this excellent tool that, complemented with other software, has substantially improved our performance at work.

Zoho Inventory is a powerful tool that allows us an adequate and standardized classification of our chemical samples, converting them into information that can be inventoried, leaving as a result the organization that every company or corporation in charge of the chemical area wants, that is, a sample coherently organized. For this reason we strongly recommend this software.

Cons: A software that is constantly updated and improved, based on the observations and suggestions of its users; with a technical department of high capabilities that identify software problems and improve them in their updates, because I believe it is a software that has no weak points that have to be reviewed here.

Love this software! Really useful.

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: I use this software at the studio to monitor and manage inventory reports, and easily access data and plans for our daily, weekly and monthly schedules, especially delivering photographic equipment, receiving orders and monitoring the overall process.

Cons: The price! It could be a better deal, more cheap. I find it a bit expensive. But apart from this, I am happy with this product!

Overall: To manage and monitor inventory reports on a daily and weekly basis!

Capterra-loader

An invaluable tool to organize our stock at work.

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Another great invention of the Zoho brand, with its inventory version, has created excellent expectations in our company, and there are many reasons.

-Organizes in real time the stock of LPG liquefied gas in bulk, allowing us to know exactly how much product we have.

-Elaboration of simple route guides for each of the products.

-Organize the order, shipping, payments, and information of our customers.

- Update the status of the order in real time

Cons: Like other programs of the Zoho chain, it is essential that the internet has an acceptable stability and speed, otherwise the software does not work optimally

Overall: Before using Zoho Inventory, we had a software compendium that allowed us to do the same work now, but we took a lot of time in the organization of accounting and distribution of liquefied gas. Zoho Inventory agglutinated all these functions simplifying the work of inventorying

The only inventory tool you will ever need

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This tool allows me to record my sales, purchases and other expenses. Send quotes and invoices to clients from within the tool, as well as store contact details for my client and suppliers list.

Cons: When doing the composite items, the tax for individual items aren't added to the total cost, so you have to manually adjust the total cost.

Zoho inventory modul is very good tool for efficient driving own Business!

Dec 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: I like the strategy of ZOHO in their business model. The possibility to connect different Solutions (modules) with each other, and use this connectivity to develop own work flow. As a small start-up (3 persons) we are happy to use zoho Tools for free. In the beginning of our Business it's very important to have the solution like ZOHO. We can't pay after 4 month of work. If the Trial period could end, we would have to change to usual open source solutions with tabeles. One thing I can say, I would never change this system, if I have build my business on it's basis. But I need more time to be able to pay for this service.

Cons: I would like to use this solution in another language. In this case I talk about russian language. If you have some Project on GitHub, I would like to help to translate! Until today I didn't found some serios cons.

Thank you!

Overall: Usability, connectivity with other modules. Mobile AND Desktop Version!

Very Easy to Deploy and Use!

Mar 20, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall it is a great software that will help you to grow your business and have control of it in a very easy way. From the beginning it is easy to setup and configure all the needed settings.

Pros: User Friendly, Quick Access, Many Features Available, Language Options, Currency Options and very easy to integrate.

Cons: Some translations not that good, Email support not that fast. There are other options that should be available, especially for other countries than US.

Capterra-loader

Inventory Management that isn't scary

Jun 04, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Zoho Inventory works well for tracking orders, and monitoring your inventory stock. It is a plus that it offers connections to services such as Shopify, WooCommerce, etc.

Cons: Not all of the available connectors work to sync both ways, and sometimes that additional cost to connect your store with the inventory system is a hassle.

Overall: Easily manage our store inventory for furniture, millwork and accessories between team members for global programs.

An excellent tool that makes selling and keeping track of my stock very easy!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can store all my products, invoice and track shipping, payments, and delivery all in one location. It just makes the whole invoicing, sale right through to delivery process easier! And the integrations to various platforms

Cons: I linked zoho crm, but I am unable to bill directly to someone who is in my crm from inventory, I had to add the client manual.

Overall: It just makes doing business easier. Saves time and helps to make more money.

Zoho Inventory Great for the integration

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
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Comments: Customer support is lacking, a lot of web help from other users, google it, you'll find the answer if tech support fails.

Pros: I love how it integrates into the rest of the ZOHO Platform. Using ZOHO/ONE is a low cost way to get all of the features of ZOHO.

Cons: I don't use Inventory for the webstore features, which could possibly be the best use of it, however I just wish the serial number features could track for rental purposes of the items.

Seems like a very good product. I have never used it before, and it can be overwhelming.

Dec 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Seems like it has a lot of features and i am looking forward using it in 2018. It has a lot of automation compared to a local software that we are currently using. We are expanding fast, and that's why we want to use zoho inventory, to get as much as possible automated and speed up all processes. Very exited!

Cons: We have never used zoho before, and it can defiantly be a bit overwhelming when trying it out for the first time(first period). Sometimes it seems like it has too many functions, but that is probably not the case when you reach the need for those things.

Also i find it a bit difficult to sync all the programs that zoho offers. Like the CRM with the Inventory.

Overall: Have not got it yet, but i know that it will save us some time when we get it up and running smoothly.

Zoho is most economical cloud-based apps available with most of the features available.

Mar 15, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The number of users with the economical price range. User-friendly. Keep improving existing interface & also adding more features.

Cons: some features necessary for e-comm like shopify & Amazon is missing. Sync error or delays most of the time.

Not as useful as expected.

Apr 30, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that I can update all of my inventory in marketplaces all at once as I have several shops. Updating products is fairly straight forward.

Cons: I dislike that the order screen has to be used. I don't use invoices, and I prefer to use ShipStation for my shipping as it utilizes barcodes or order tracking which is so much faster, so I don't really need anything with the order screen. I wish it just updated my inventory as sold and had the option to not even have the orders area. I'm afraid that marketplaces will be notified when I don't want them to, as they are already being notified by my other services. I'm still really trying it out, but so far it's not exactly what I need.

Overall: I can update my inventory in all of my marketplaces easily.

Full Inventory for your Sales Business

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Integrates with Zoho CRM to save time on manually entering information into invoices. Product building is a breeze and it seems to track inventory QUANTITIES accurately. Clean templates and tons of room to customize everything.

Cons: Uses a "physical" and "accounting" inventory valuation system, which is confusing to look at. Was recently updated and working better.

Easy to set up and manage, but lacks features and reports that should be there

Feb 07, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It's easy to set up and affordable. Good API if you have a developer to work around its shortcomings.

Cons: The information is all there locked in a box where you can't find it. You better have a developer.

Also, if your sales are tax inclusive like mine, no way to import them automatically from a marketplace. Contact support and they just say maybe one day they'll work on it.

Zoho is a great tool!

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Web based, easy and intuitive interface. Multiple services on a single platform. Very reasonably priced. Great for small business.

Cons: Doesn't have all of the features that I would need. But, that is the tradeoff with the easy/intuitive nature of the software... For what it is I have no real cons.

Overall: Invoice service and customer relations management. The web based nature of the software enable me and my multi-location crew to all work together and stay efficient.

OVERALL FANTASTIC EXPERIENCE

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: THE ZOHO BOOK WHICH KEPT ME UP TO DATE WITH MY ALL ACTIVITY , DASHBOARD SIMPLY CLEVER HIGHTEK AND PROVIDING US ALL ACCESS THANKS

Cons: ADDING AN ITEM IF WE ARE HAVING AN ITEM ALREADY INVOICED IT CANT BE ADDED TO INVENTORY,IF IT IS POSSIBLE TO MAKE IT QUICK ASAP ADD THE FEATURE

Overall: ALL ON ONE PLACE IT ACTUALLY AWESOME

It's a very easy to use but unfortunately not good if you have a multi store

Jun 11, 2017
2/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: easy to use integrated with other system very good appearance fast system with a nice look graph

Cons: a bad system when it comes to multi store and when it integrated with zohoo books the system treat it like one store there is lack of reports in zohoo inventory high price according to this issue

Shipping & Reporting

Jan 15, 2018
2/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: The software is currently unusable for most businesses.

Pros: Easy to use and setup and integrates with Zoho CRM. Zoho inventory also allows you to package your order and print a label that says whats in the package, but you cannot ship those packages properly. See cons.

Cons: They have API connectors for UPS & FedEx. However, the system does not package properly and does not allow multiple packages with the carriers that integrate with the system. Example: If one order had 10 packages, you would need to fulfill 10 packages separately with its own packing slip and tracking number. Your customer would receive the order as if they had 10 different orders.

fantastic to use, friendly , best to handle inventory business awesome. lovely

Dec 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: inventory mangament , billing , shipment handling, payment tracking and recording and lot more, only user can understand its feature which are more comfortable, no error, no coding , ready to use . take way model.

Cons: crm need to be developed and users need to be added with less price. SO, please develop this, add other feature like automatic lead generation , and merge book and account with inventory for free.

Overall: easy to make purchase and invoice generation plus track off payments

This is a very good system, only problem is that its does not connect with enough marketplaces.

Feb 12, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It has accounts, CRM and other features, other providers do not offer them all together. This is system has multiple add ons from the same provider without having to worry about API connections.

Cons: We use both eBay and Amazon, this software only works integrates with eBay. Not sure why they dont offer for both but i can say you would have my business straight away if that was the case.

Overall: Simplified processes.

Zoho is a Awesome software. I love working with all Zoho applications. It just makes my job easier.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Most impressive User Interface.

Reports gives us a great insight of our Business.

Very easy to use.

Great customer support

Great Product. Would buy immediately if the Cons are rectified.

Apr 01, 2018
5/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Tightly integrated with Zoho Books and other Zoho tools for automation and data sharing. Ease of use. Good mobile app. Very good integration with shipping vendors.

Cons: 1. No Categorisation of items like Categoey: Lamp. Subcategory : Projector Lamp, Car Headlight Lamp, Projector Lamp Subcategory : Short Throw, Long Throw... and so on.

2. No POS, Cash Register.

Overall: Ease of doing business. Inventory management.

its an awsm software and india needs this

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: its automation and bank feeds.most of the work is automatically done with the use of different apis.

Cons: nothing ...everything which is needed is adding by developers day after day.

please link with state bank of india as soon as possible.

Ease of use is amazing, its very simple to use.

Apr 17, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Could based operations, Ease of Use. simplicity. Pocket-friendly for small businesses. Formatting is simple to understand.

Cons: Invoicing format can improve. The invoice doesn't show total quantity in the end. Also, we work with distribution model. I would like to add distributor margins separately on the invoice. I didn't find that feature.

Great for tracking sales orders

Jun 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall, I would say it's more useful for tracking sales and storing customer information than actual, in-depth inventory management.

Pros: Zoho is a great tool for tracking sales orders, SKUs, and shipments, and storing customer information. You can attach files to each order, which can be very useful when there is additional relevant documentation that needs to be referenced. Visually, it's appealing and allows for photos of each product, so you can tell exactly what products are involved at a glance.

Cons: There is no app that I'm aware of, which would be handy for a salesperson who's on the road. It also lacks features for more in-depth inventory management: it allows the user to track the number of items under each SKU, but lacks the ability to add serial numbers of each individual item along with details for each individual item.

Easy to use

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The great features were easy to use & understand with lots of features & functions which could be changed & modified easily.

Cons: I find that the component itself along with the price for other products is too expensive when you are using multiple zoho programs.

Good overall experience with this system. Quite easy to set up and learn how to use.

Mar 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Very easy to import existing data from previous system. Composite items is good for our business - this is a function not always available in other systems, especially the free or basic editions.

Cons: Dashboard based on sales orders - we do not use sales orders, we cut this step out and go straight to invoices to save time, so the Dashboard doesn't really show us any relevant information. Doesn't currently integrate easily with our website (Wix).

Great Value software

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The best part about this is the cost, it integrates nicely with alot of popular apps / eccommerce platforms you would use.

its pretty easy to learn to use as well.

i think this is a great tool for smaller entrepreneur types who sell on etsy/ebay

Cons: The look is a little dated if you ask me but that really shouldn't matter if you just need it to do the job

Overall: it was a great stepping stone for us learning how to manage our inventory but we outgrew it.

Capterra-loader

Great Integration with other Zoho Products

Aug 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We only send a small number of parcels a month and its mainly keys to code for our Locksmith Business. However, I find Zoho Inventory a great help in keeping track of these orders and levels of key blanks in stock.

The intregration with other Zoho Products is excellent.

Cons: No Android Phone App for when im on the road and need to start the process for key shipment.

Overall: Keeping track of orders for keys versus key blanks in stock is now solved.

In initial reviews it seems to have a lot of functionality.

Mar 22, 2018
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It seems to have the functionality that is needed, such as reports on open orders, inventory status, sales orders, purchase orders etc. There is the ability to add fields to the forms if it is not standard, like Freight terms.

Cons: Some functionality, like due date tracking by line items on Sales orders and purchase orders does not seem to be readily available.

Overall: Functionality that was missing from manual entry through Excel files, etc.

overall a good addon module for zoho books.

Mar 30, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: simple inventory tracking. very helpful in understanding details about material movement.

Cons: i dont like that inventory doesnt integrate with zoho books. if i want inventory levels to match when i make a sale transaction, i have to make the sales invoice from inventory rather than zoho books. this is one feature that is counter intuitive.

Seamless integration of inventory with business function

Jan 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No extra input require to manage your inventory just by using purchase module and invoice module. Once the Purchase system and sales system are in place Inventory get automatically updates

Cons: Creating receipt of purchase order can be simplified so also need some flexibility in making of delivery challan.

Overall: Simple to keep all info at one place and manage business with least of worries on account side

Zoho is a great program to use if you are working with multi-channel inventory

Jul 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I liked how Zoho made the task of moving from one shopping channel to the next a simple process that allowed me to save time and use inventory control to increase the profit of my business.

Cons: Occasional issues that were solved quickly by customer service. Timing out of pages before they save, etc.

Overall: Ease of use for multi-channel inventory management

is cloud-based inventory management software that helps you creates and manage sales and inventorys.

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For the money, the value of this product is fantastic. Zoho inventory covers our needs and much more.

Cons: I love the integration between multiple apps and the visibility between them. From tracking leads to projects to billing and then seeing lifelong value, everything is in one place

Overall: For the money, the value of this product is fantastic

used to manage inventory of small stationery business

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: we have started to use zoho inventory to manage the inventory of our small startup stationery business. it has been very easy to implement and use.

Cons: we have no complaints! it was very easy to set up and everyone from the owners to designers to the support staff have been using it seamlessly.

Great Inventory Software

Jan 08, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has great value for money, you can even use it free for a personal inventory or for a small scale business. Easy to use and you can also customize it a bit according to your needs.

Cons: I have problems with duplicate items in the inventory that I have reported but support is a little bit slack.

Overall: It helped me organize my inventory a lot. I can also store data about each inventory items with pictures, though it is limited to only 1 photo and it is a little smaller than what I wanted to.

Could be better

Mar 14, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is really helpful and very well designed. It has many interesting functions and it makes much more easy to manage your inventory, track shippings, etc. I find particularly well thought the function of asking for the shipping from inside the same software, just linking it with your shipping enterprise choice.

Cons: I dislike the fact that if you are working with a shipping company that is not listed in the program, you can't use this function. Also, It would be great if everything was more automatized because you still have to select the things you want to do.

Overall: Still with free trial, but it is helping us to have everything more organized

Valuable reporting functions and the ability to customize screen views are almost non-existent.

May 18, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Honestly, I do not like the software at all. There is nothing that I like except that it integrates with Zoho Books which is actually a much better software.

Cons: It is clunky and information is difficult to access once entered. Find another inventory management software...

Excellent for started bussiness

Mar 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: web based inventory management systems to small and medium bussiness, tracking an d delivery confirmation users to invoice. ship and track products

Cons: no is multi store, the apis for UPS & FedEx no work fine, maybe the price is a little expensive but thats all.

Very user friendly. Forums are very responsive. Excellent help documents.

Dec 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very generous free plan. Very attractive. Large range of integrations including shipping. User friendly.

Cons: Inability to edit stock from invoice screen. Difficulty in tracking inventory for a specific item if you did not check track inventory when you created it.

I really like Zoho Inventory, it solved all my problems.

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Really good thing about Zoho Inventory is we can see everything deducted automatically, Invoice, packing list and everything is really easy

Cons: I hope we can customised some of the Invoice and packing list, we need boxes and pieces per box in packing list

Excellent application

Dec 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy and complete control. The interface gives you a very good overview of what is going on. I like it so far.

Cons: Customer service a little bit slow to understand your issue. I had an issue with the Etsy synchronisation and they didn't answer directly.

Furniture Inventory for Furniture Show room and warehouse

Oct 05, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: mode of establishing software

Cons: marketing points are not much focus

Overall: We have an opening of Furniture showroom with Warehouse just for managing the stock related to its price/quantity/quality/customers /market competition related to it prices we would like to have an packages

Recommendations to other buyers: marketing/Bin card labelling wisll be more benificial

Zoho Inventory allows business to track inventory and performance of sales on a monthly basis

Jan 30, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: One can track inventory into different location within the business using warehouse function. One can also track sales per month of an item sold

Cons: 1. The item group is difficult to understand

2. Too many cycles to deliver an item

3. Items are not assign to users

Overall: Inventory tracking

A good inventory management software

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This is a great product for managing inventory . You can set different kinds of levels and get alerts . Recommended product.

Cons: This is a great tool from zoho and I can say it doesn't have anything which I do not like . A well designed tool.

Excellent!

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Awesome to use. I use it on a daily basis and it helps me keep track of a lot. I am very please so far.

Cons: I wish you could have instant checkout so people paying invoices can pay again with 1 click. I wish you could copy and paste items

I am having a great time using the software

Mar 22, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it has a free plan and the other plans are quite affordable. It is easy to learn and use. It has a lot of customization including the Roles access limitations.

Cons: It lacks some feature like stock taking and reconciliation module but I can do away with it for now.

Overall: It helped managed my Inventory that contained a lot of different items that I thought is impossible to properly account for.

Capterra-loader

Easy Beginners' Inventory Software

Sep 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of use and the ability to barcode things easily.

Cons: There are plenty of other softwares that do the same thing with less clicks.

Overall: We used this to effectively manage our inventory of office products and products for sale.

Easy to operate the system

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to operate the system, easy to locate all your products, easy to check the status of your orders and products.

Overall: Easy to operate. They are perfect for our business and easy to operate.

overall good, easy to use product which could benefit from a few additional features

Jan 30, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The product is very easy to navigate and use. The process of converting orders to invoices and payments is very smooth.

Cons: the product needs to have a few additional features including the ability to fully customize invoices, packing slips and invoices like you can in CRM. It also needs to have integration with zoho reports. Lastly, the workflow for moving orders through the system needs to be configurable. You should be able to customize page layouts like you can in CRM and remove fields that you do not need.

Awesome opportunity for a smaller company to see what big companies can do

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Fun to use, and relatively easy to learn.

I have not used it enough to appreciate the pros and cons yet, but initially, it looks very positive.

Cons: Not much... daunting but as simple as software like this can be. I have not used it enough to appreciate the pros and cons yet, but initially, it looks very positive.

Fully integrated from start to finish

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is extremely easy to use, flows well, loads quickly, and provides great flexibility for a number of business needs.

Cons: Unfortunately in our case, we need a stand alone inventory product that does not rely on order entry and shipping details. This software does not allow for this type of inventory tracking.

Good inventory management software

Jul 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Zoho Inventory is a pretty good inventory management software. It helps smaller companies manage their orders and control inventory.

Cons: While Zoho Inventory is good it didn't quite fit our company needs. There were several features that we didn't see with Zoho.

So Far...

Mar 06, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Integration with eBay

Ability to port-in inventory lists from excel

User-friendly interface and design

Ability to integrate with many other Zoho products

Cons: Inability to integrate with PoshMark

Some required fields don't apply to my business and would love to see a consignment feature built in

Also, took some time to set up as I didn't have inventory sheet available in excel

Overall: Haven't had long enough to really evaluate that.

if its Zoho, it is greate

May 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: You can always rely on Zoho products. The Zoho Inventory is a great example of an inventory system that can help you track your stocks, sales, and even provide reports that can help your company. Integration with other zoho products is also easy

Cons: Its simplicity did not affect its effectiveness. I can't see anything wrong with this software as it can deliver to its promise.

Great system easy to use

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use and very user friendly the system we were able to set the system up for ourselves without much input from the support center.

Cons: We found the reporting a bit limited and struggled with custom reports, we also noticed the system is fairly generic and think customers may struggle if they have unique requirements.

Overall: ease of use and a 360 degree view of all stock assets

A good solution for our medical business but feels expensive for what we need

Jan 18, 2018
2/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It is one of the only solutions available with a good interface for what we need. The instructions are helpful to get started.

Cons: Expensive for what it does. The mobile app doesn't have key functionality to make life easy whilst on the go.

I find Zoho products to be a bit too 'developy' and not the best user interface.

Overall: Tracking our stock

For growing businesses and start ups

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Comments: Free version is a bit stingy with the included transaction limits.

Pros: Simple, and straight forward to set up and use. I think it's mainly geared to smaller businesses with simple inventory management requirements. 24 hour support from Monday to Friday.

Cons: Could do with more advanced features for other requirements such as 3rd Party Logistics rather than retailers.

Capterra-loader

new age crm

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You have everything you need in one software suite; task, projects, workgroups, sales funnels, inventory, accounting, contacts, leads, opportunities, and much more

Cons: different areas of the software are not completely cohesive; really should include all apps and features in one suite

Freemium version is excellent for high ticket items

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Freemium pricing

Cons: Image thumbnail is quite small sometimes making it hard to identify the product (only an issue if you have several hundred products).

Overall: We love Zoho Inventory. Their free version lets you upload several products at no cost. Only if you sell 10 products through your e-commerce platform, you need to purchase the service.

Still figuring it all out

Mar 08, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The price is extremely competitive and it seems very flexible. It is very user friendly and I find everything clear and easy to understand.

Cons: Like anything, it takes time to learn the ropes. I still need to get my head around how customisable it is as our business doesn't trade through major platforms.

effective and fully functional WMS software

Mar 26, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: cloud based WMS , nice and easy to use, no need for Server .Software licence or any hosting provider

Cons: complicated process order to fulfillment handling, some of them transaction can be simplified, not enough integration options with 3rd party solutions

Easy to operate the system

Apr 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very generous free plan. Very attractive. Large range of integrations including shipping. User friendly.

Cons: Image thumbnail is quite small sometimes making it hard to identify the product (only an issue if you have several hundred products).

Will keep using it as my inventory management system going forward

Dec 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoho Inventory system has all the features similar to other cloud inventory systems and is easy to implement and use.

Cons: Zoho Inventory system does not allow integration with Amazon marketplace if you are based in Australia.

Great product for someone starting out in a product / trading business, the product so intuitive!

Jan 10, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money

Pros: Ease of Use and it directs me on how I could conduct my business and systemize it so easily.

Reporting makes it very easy to find critical business information at a touch of button.

Its great

Dec 24, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Simple and easy on website.

Im new to inventory so will take look on all features and come back again.

Cons: should be user friendly with zoho creator.

Jul 11, 2018
4/5
Overall

Fantastic tool for new business!

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use

intuitive

forever free plan

nice design

beautiful template designs for invoices and purchase orders

Overall: One month free of their standard service plan

Jun 23, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Its good for small scale micro-business. Have been using it for handling my inventory.

Dec 27, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Simplicity helps to get a hand over the overall system really quickly. The overall items are easy to manage.

Cons: The software should have more support for managing item categories and pricing module should be more easier to use

Zoho is great for the affordable price

Aug 09, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Overall, for the very cheap price, this is well worth it.

Pros: It is very easy to use and set up. The customer support is good. It is very affordable. I really enjoy web-based/cloud systems - makes it so much easier.

Cons: I was under the assumption there was a free version. After actually going in and starting to set it all up, I realized it is a free trial for 14 days. I do not feel that was clearly communicated. Regardless, the cost per year is very, very cheap compared to most of the other inventory management systems out there. Also, I cannot seem to use my own templates which means I have to redo it all in Zoho.