Who Uses This Software?

e-Commerce Businesses, Online sellers, Retailers, Wholesalers, Small and Medium sized businesses.


Average Ratings

32 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
    See pricing details
  • Pricing Details
    Basic-$29,Standard-$79,Pro-$249 Elite-$449
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Zoho
  • www.zoho.com/inventory/
  • Founded 1996
  • United States

About Zoho Inventory

Zoho Inventory is an online application that enables you to manage orders and inventory. With multi-channel selling, shipping integrations and powerful inventory control, you can now optimize your inventory and order management, right from purchase to packing, to payments.


Zoho Inventory Features

  • Barcoding / RFID
  • Cost Tracking
  • Custom Pricing Models
  • Inventory Forecasting
  • Inventory Optimization
  • Inventory Overview
  • Kitting
  • Multi-Location
  • Order Entry
  • Purchase Order Management
  • Reorder Management
  • Search / Filter
  • Serialized Inventory Tracking
  • Shipping Management
  • Supplier Management
  • Traceability
  • Transfer Management
  • Warehouse Management

Zoho Inventory Reviews Recently Reviewed!


This is a very good system, only problem is that its does not connect with enough marketplaces.

Feb 12, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It has accounts, CRM and other features, other providers do not offer them all together. This is system has multiple add ons from the same provider without having to worry about API connections.

Cons: We use both eBay and Amazon, this software only works integrates with eBay. Not sure why they dont offer for both but i can say you would have my business straight away if that was the case.

Overall: Simplified processes.

Zoho Inventory Great for the integration

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Customer support is lacking, a lot of web help from other users, google it, you'll find the answer if tech support fails.

Pros: I love how it integrates into the rest of the ZOHO Platform. Using ZOHO/ONE is a low cost way to get all of the features of ZOHO.

Cons: I don't use Inventory for the webstore features, which could possibly be the best use of it, however I just wish the serial number features could track for rental purposes of the items.

Easy to set up and manage, but lacks features and reports that should be there

Feb 07, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It's easy to set up and affordable. Good API if you have a developer to work around its shortcomings.

Cons: The information is all there locked in a box where you can't find it. You better have a developer.
Also, if your sales are tax inclusive like mine, no way to import them automatically from a marketplace. Contact support and they just say maybe one day they'll work on it.

Great Value software

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The best part about this is the cost, it integrates nicely with alot of popular apps / eccommerce platforms you would use.
its pretty easy to learn to use as well.

i think this is a great tool for smaller entrepreneur types who sell on etsy/ebay

Cons: The look is a little dated if you ask me but that really shouldn't matter if you just need it to do the job

Overall: it was a great stepping stone for us learning how to manage our inventory but we outgrew it.

is cloud-based inventory management software that helps you creates and manage sales and inventorys.

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: For the money, the value of this product is fantastic. Zoho inventory covers our needs and much more.

Cons: I love the integration between multiple apps and the visibility between them. From tracking leads to projects to billing and then seeing lifelong value, everything is in one place

Overall: For the money, the value of this product is fantastic

Fully integrated from start to finish

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is extremely easy to use, flows well, loads quickly, and provides great flexibility for a number of business needs.

Cons: Unfortunately in our case, we need a stand alone inventory product that does not rely on order entry and shipping details. This software does not allow for this type of inventory tracking.

overall good, easy to use product which could benefit from a few additional features

Jan 30, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The product is very easy to navigate and use. The process of converting orders to invoices and payments is very smooth.

Cons: the product needs to have a few additional features including the ability to fully customize invoices, packing slips and invoices like you can in CRM. It also needs to have integration with zoho reports. Lastly, the workflow for moving orders through the system needs to be configurable. You should be able to customize page layouts like you can in CRM and remove fields that you do not need.

Zoho Inventory allows business to track inventory and performance of sales on a monthly basis

Jan 30, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: One can track inventory into different location within the business using warehouse function. One can also track sales per month of an item sold

Cons: 1. The item group is difficult to understand
2. Too many cycles to deliver an item
3. Items are not assign to users

Overall: Inventory tracking

A good solution for our medical business but feels expensive for what we need

Jan 18, 2018
2/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: It is one of the only solutions available with a good interface for what we need. The instructions are helpful to get started.

Cons: Expensive for what it does. The mobile app doesn't have key functionality to make life easy whilst on the go.

I find Zoho products to be a bit too 'developy' and not the best user interface.

Overall: Tracking our stock

Shipping & Reporting

Jan 15, 2018
2/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Comments: The software is currently unusable for most businesses.

Pros: Easy to use and setup and integrates with Zoho CRM. Zoho inventory also allows you to package your order and print a label that says whats in the package, but you cannot ship those packages properly. See cons.

Cons: They have API connectors for UPS & FedEx. However, the system does not package properly and does not allow multiple packages with the carriers that integrate with the system. Example: If one order had 10 packages, you would need to fulfill 10 packages separately with its own packing slip and tracking number. Your customer would receive the order as if they had 10 different orders.

Great product for someone starting out in a product / trading business, the product so intuitive!

Jan 10, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money

Pros: Ease of Use and it directs me on how I could conduct my business and systemize it so easily.
Reporting makes it very easy to find critical business information at a touch of button.

Great Inventory Software

Jan 08, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It has great value for money, you can even use it free for a personal inventory or for a small scale business. Easy to use and you can also customize it a bit according to your needs.

Cons: I have problems with duplicate items in the inventory that I have reported but support is a little bit slack.

Overall: It helped me organize my inventory a lot. I can also store data about each inventory items with pictures, though it is limited to only 1 photo and it is a little smaller than what I wanted to.

Seamless integration of inventory with business function

Jan 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: No extra input require to manage your inventory just by using purchase module and invoice module. Once the Purchase system and sales system are in place Inventory get automatically updates

Cons: Creating receipt of purchase order can be simplified so also need some flexibility in making of delivery challan.

Overall: Simple to keep all info at one place and manage business with least of worries on account side

Great system easy to use

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to use and very user friendly the system we were able to set the system up for ourselves without much input from the support center.

Cons: We found the reporting a bit limited and struggled with custom reports, we also noticed the system is fairly generic and think customers may struggle if they have unique requirements.

Overall: ease of use and a 360 degree view of all stock assets

Seems like a very good product. I have never used it before, and it can be overwhelming.

Dec 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Seems like it has a lot of features and i am looking forward using it in 2018. It has a lot of automation compared to a local software that we are currently using. We are expanding fast, and that's why we want to use zoho inventory, to get as much as possible automated and speed up all processes. Very exited!

Cons: We have never used zoho before, and it can defiantly be a bit overwhelming when trying it out for the first time(first period). Sometimes it seems like it has too many functions, but that is probably not the case when you reach the need for those things.

Also i find it a bit difficult to sync all the programs that zoho offers. Like the CRM with the Inventory.

Overall: Have not got it yet, but i know that it will save us some time when we get it up and running smoothly.

Excellent application

Dec 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy and complete control. The interface gives you a very good overview of what is going on. I like it so far.

Cons: Customer service a little bit slow to understand your issue. I had an issue with the Etsy synchronisation and they didn't answer directly.

Its good for small scale micro-business. Have been using it for handling my inventory.

Dec 27, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Simplicity helps to get a hand over the overall system really quickly. The overall items are easy to manage.

Cons: The software should have more support for managing item categories and pricing module should be more easier to use

Its great

Dec 24, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Simple and easy on website.
Im new to inventory so will take look on all features and come back again.

Cons: should be user friendly with zoho creator.

Capterra-loader

Best inventory tool!

Dec 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It links all your sales and purchase orders in one place. Stores your customers, suppliers and bills so that you are always on top of everything. Great sales report that gives a good view of how well the business is doing.

Cons: I am unable to link with zoho crm, so instead of adding someone to inventory who is already in crm I wish I could just copy them over.

fantastic to use, friendly , best to handle inventory business awesome. lovely

Dec 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: inventory mangament , billing , shipment handling, payment tracking and recording and lot more, only user can understand its feature which are more comfortable, no error, no coding , ready to use . take way model.

Cons: crm need to be developed and users need to be added with less price. SO, please develop this, add other feature like automatic lead generation , and merge book and account with inventory for free.

Overall: easy to make purchase and invoice generation plus track off payments

Will keep using it as my inventory management system going forward

Dec 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Zoho Inventory system has all the features similar to other cloud inventory systems and is easy to implement and use.

Cons: Zoho Inventory system does not allow integration with Amazon marketplace if you are based in Australia.

Doesn't work had tech working on it from a month can't seem to solve the issue

Dec 21, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: The concept is great if it worked It be fantastic I can really see This application going along way.

Cons: It simply does not work and it does not integrate was woo-commerce Without an third-party Application with cost more money and also it just doesn't work with Parcelforce or royal mail. support are trying but I have not seen my Issue resolved.

Easy to operate the system

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to operate the system, easy to locate all your products, easy to check the status of your orders and products.

Overall: Easy to operate. They are perfect for our business and easy to operate.

Very user friendly. Forums are very responsive. Excellent help documents.

Dec 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very generous free plan. Very attractive. Large range of integrations including shipping. User friendly.

Cons: Inability to edit stock from invoice screen. Difficulty in tracking inventory for a specific item if you did not check track inventory when you created it.

Zoho inventory modul is very good tool for efficient driving own Business!

Dec 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the strategy of ZOHO in their business model. The possibility to connect different Solutions (modules) with each other, and use this connectivity to develop own work flow. As a small start-up (3 persons) we are happy to use zoho Tools for free. In the beginning of our Business it's very important to have the solution like ZOHO. We can't pay after 4 month of work. If the Trial period could end, we would have to change to usual open source solutions with tabeles. One thing I can say, I would never change this system, if I have build my business on it's basis. But I need more time to be able to pay for this service.

Cons: I would like to use this solution in another language. In this case I talk about russian language. If you have some Project on GitHub, I would like to help to translate! Until today I didn't found some serios cons.
Thank you!

Overall: Usability, connectivity with other modules. Mobile AND Desktop Version!

Amazing Value

Aug 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It has what we need - the ability to track inventory for our warehouse items. We don't need any fancy bells or whistles. We don't need it to be an ordering or sales system. We just want to know our current counts, and be able to make adjustments as needed. Zoho Inventory does all of that and more. And for the price, you really can't beat this inventory software system.

Cons: For our needs, it had too many additional features. I don't need purchasing or sales orders. But we just don't use those screens, so it's not a big deal.

Overall: For the money, the value of this product is fantastic. It has lots of options and ways to view and track your inventory. We needed something simple and straightforward, and this covers our needs and more.

An excellent tool that makes selling and keeping track of my stock very easy!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can store all my products, invoice and track shipping, payments, and delivery all in one location. It just makes the whole invoicing, sale right through to delivery process easier! And the integrations to various platforms

Cons: I linked zoho crm, but I am unable to bill directly to someone who is in my crm from inventory, I had to add the client manual.

Overall: It just makes doing business easier. Saves time and helps to make more money.

It's a very easy to use but unfortunately not good if you have a multi store

Jun 11, 2017
2/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: easy to use integrated with other system very good appearance fast system with a nice look graph

Cons: a bad system when it comes to multi store and when it integrated with zohoo books the system treat it like one store there is lack of reports in zohoo inventory high price according to this issue

Valuable reporting functions and the ability to customize screen views are almost non-existent.

May 18, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Honestly, I do not like the software at all. There is nothing that I like except that it integrates with Zoho Books which is actually a much better software.

Cons: It is clunky and information is difficult to access once entered. Find another inventory management software...

Freemium version is excellent for high ticket items

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Freemium pricing

Cons: Image thumbnail is quite small sometimes making it hard to identify the product (only an issue if you have several hundred products).

Overall: We love Zoho Inventory. Their free version lets you upload several products at no cost. Only if you sell 10 products through your e-commerce platform, you need to purchase the service.

Furniture Inventory for Furniture Show room and warehouse

Oct 05, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: mode of establishing software

Cons: marketing points are not much focus

Overall: We have an opening of Furniture showroom with Warehouse just for managing the stock related to its price/quantity/quality/customers /market competition related to it prices we would like to have an packages

Recommendations to other buyers: marketing/Bin card labelling wisll be more benificial

Jun 23, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money