Who Uses This Software?

e-Commerce Businesses, Online sellers, Retailers, Wholesalers, Small and Medium sized businesses.


Average Ratings

227 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month/user
    See pricing details
  • Pricing Details
    Basic-$49,Standard-$99,Pro-$249
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Zoho
  • www.zoho.com/inventory/
  • Founded 1996
  • United States

About Zoho Inventory

Zoho Inventory is an online application that enables you to manage orders and inventory. With multi-channel selling, shipping integrations and powerful inventory control, you can now optimize your inventory and order management, right from purchase to packing, to payments.


Zoho Inventory Features

  • Alerts/Notifications
  • Forecasting
  • Inventory Optimization
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Product Identification
  • Reorder Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Supplier Management
  • Warehouse Management
  • Backorder Management
  • Catalog Management
  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Tracking
  • Recurring Orders
  • Returns Management
  • Shipping Management
  • Special Order Management
  • 3PL Management
  • Barcoding/RFID
  • Forecasting
  • Inventory Management
  • Multi-Location
  • Order Management
  • Purchasing
  • Quality Management
  • Real Time Synchronization
  • Receiving/Putaway Management
  • Returns Management
  • Shipping Management

Zoho Inventory Reviews Recently Reviewed!


Zoho Inventory for Trading business and Manufacturing concerns

Jun 24, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Though I am still exploring ZOHO Inventory but the best part was ease of use and instant impact on inventory management.

Pros: 1- Its best for the Trading business. 2- The best thing is the ease of use. you don't have to be an accountant or a professional inventory manager to understand this software. 3- It is real-time. You don't have to wait for a department or server to process the command so that the information gets reflected. 4- Any prior period adjustment of cost or quantity, automatically adjust the costing and all the other accounts. 5- The best feature of Zoho is availability of customer service 24/7 6- For bulk data, you don't have to key in one by one. You just have to arrange the whole data in a specific format and upload it. 7- Composite items is the Bill of Material, which is gives you the option of calculating variances. 8- If you want to add an extra material, other than what is defined in the standard formula, you can do that. 9- The warehouse option helps you to keep track of inventory in each warehouse. While invoicing your customer, you can select the specific warehouse. 10- It is very well integrated with the ZOHO Books. 11- The Taxes can also be handled easily through Inventory module

Cons: 1- For large organizations where multiple levels of warehouses exist and they require different approvals before issuance and receiving of materials or products, ZOHO inventory doesn't seems to provide that functionality. 2- You cannot print delivery notes on ZOHO Inventory, for that you have to go to ZOHO Books. 3- If you want to receive a product on multiple purchase orders together, you cannot. You have to receive the product of one purchase order at a time. 4- You can specify a purchase or sales price of a product but you cannot specify that as per the supplier of customer.

Very complete management system. Take a while to set up and the integration with vendors is tough.

Mar 20, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: Very complete! I like the overall feel and UI for this software. I like how it was thought about and implemented. I like that it offers many integrations and generally can do nearly everything I need it to do. I like how it is like lego's, I can select one module and then when ready set up another Zoho module and they will work together. Over all I like the product.

Cons: Set up documentation could use some work. Getting stuck when so close to complete caused me to stop using it due to frustration. When returning, my trial was over before I completed the setup. I am not going to purchase until I know it will work and meet my needs. So now I am stuck using the free version when I want more. Meaningful documentation and/or help and I would already be a customer using the software. Instead I am aggravated and frustrated figuring out what my next step is. Use Zoho or look elsewhere.

Overall: Currently none because of frustration with setting everything up and some roadblocks I have run into. I really want to get this up and running so I can implement throughout my organization but the current challenges are driving me nutz.

Best I've Found

Jul 06, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: Prior to using Zoho I had never kept track of my expenses aside from the cost of the inventory itself. With Zoho Books, I've been able to keep track of my intangibles as well as physical inventory.

Pros: I have tried out so many different accounting software apps, and this is the one I've found works the best for me. I have a very small business, just me, and the revenue is still pretty low. So it is such a relief that my entire budget doesn't have to go to monthly fees, and that I didn't have to take the time to build my own. So many great features, and the developers are constantly adding new things, (that you can vote on!). I've only had to contact customer service a few times, but the times I have, they have been very personable and patient.

Cons: My only feature that I really need is that I need to be able to delete custom fields even after I've used them. I've added some fields that were later added by the developers, and that means that even though I'm not using them anymore, that's one custom field slot used up.

Just the kind of business apps that any small-medium biz would need

Apr 13, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Our startup has small teams,some of who work in different locations. We have been comfortably managing our core ops on Zoho Books & Inventory very well. Our management team also has access to data at all times. The mobile app is an excellent add-on that comes for free. It supports bar code scanning, which is a blessing if you need to handle several SKUs and process large orders. I had initially tried Quick Books paired with a third-party inventory module, but I got tired of it quickly and had to drop it. Zoho wins over competitors hands down !

Pros: It handles most day to day business processes of any product/service business with ease. The UI is very clean and easy to use. It is very unlikely that you would come across software bugs

Cons: For its scope and target segment, I have to really try hard to say something negative about Zoho Inventory.

More funtionality than some of the programs out there.

May 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: So far so good, it the product that we have selected for our business and has met our needs. We tried several others but choose this one and have been happy. The product is dependable and has not had any glitches so far. We would recommend this products to other users.

Pros: We tried several products however most of them lack the function of being able to track items needed to produce your final product. Most of them are just an inventory product but lack the options needed for those of us that manufacture our own products. Once you find a product that does have these features they are pricey and difficult to use with little to no instructions. Then there is the problem of enabling them to sync with your accounting software like Quickbooks. This product has all of these features and is the reason we are using it.

Cons: The screen resolution and display may need to be adjusted. We noticed that the side bar on the left does not open all the way and is partially covered by the mainscreen. It would also be nice if someone would come up with a program that automatically generated a product SKU number instead of always having to manually create these.

Love the Concept, reality is that its not ready for ecommerce

Oct 04, 2018
2/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: proposed functionality and inter connectivity with CRM, campaign, books, etc...

Too bad it does not work

I do like the chat to support, although they rarely have answers. When attempting to chat to support tonight for the below issues the system turned it into an email. Hopefully they will get back to us over the next 2-3 days.

Cons: Does not work or function properly.

example 1) ~500 transactions via amazon merchant fulfilled. Inventory was out of sync within 2 days. Orders stopped being pushed from amazon into our system as sales orders and the customer service issues ensued. Zoho had no answer and we turned off the inventory. Most if not all 3rd party consultants we have spoken to advocate back end fixes using Zoho Creator and deluge.

example 2) We add a new zoho one license for a consultant yesterday. a) the new email assigned to the consutlant does not work. b) zoho inventory decides to do a reset asking the consultant and all of our employees to walk thru the start up menu. Upon enabling zoho inventory once again, all of our transactions except those for the past 4 days are accurately in zoho inventory are in the system as sales orders. Upon review of our amazon marketplace zoho inventory integration it was turned off. Upon attempting to enable the amazon marketplace integration the application immediately recognized our credentials. Just missing last 4 days sales orders.

No integration with shipstation, its on their roadmap.

No ability to concurrently hold and run amazon merchant fulfilled and amazon FBA inventory, not supported by zoho inventory. Its either one or another.

Zoho flow integrator is limited and most 3rd party consultants laugh when you ask about using the application to resolve some of the funcationality issues between the various zoho applications.

Overall: Poor. I ran out of room on the cons: lack of business acumen. No ability to convert or auto convert specific sales transactions from various sales channels to final invoice in zoho books. The funny thing in discussing the sales order to invoice issue, "So many people ask for the capability". Crazy idea for an ecommerce co with multiple landing pages, Social media, and various sales channels.

We have attempted to work with Zoho One and Zoho Inventory because I love the concept of having all the various systems on a single platform. You would think the mitigation of risk in todays world of ecommerce might be accomplished.

I think what Zoho has perfected is the proverbial "Jack of all trades and master of none". There are simply countless holes, errors, and omissions that for one reason or another Zoho's Development team have not addressed or can not get to because the list of fixes is too long.

Good for Trading, should improvise for manufacturing companies

Mar 07, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I've found a way around to add BOM using composite item feature but Zoho definitely should consider including Bill of materials option in the inventory. it is literally impossible for a manufacturing company to use this software without BOM. otherwise it's really good, nicely integrated with Zoho books

Pros: I loved the Composite item feature but multiple bundling option could be more helpful and less time consuming.

Cons: Lack of Bill of materials. As a manufacturing and trading company it becomes extremely difficult to increase stock without BOM.

Zoho Inventory is a simple tool for simple shops

Apr 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I have been working with this application for over 1 year now. It changes step by step in a good direction but still there are some obstacles for importing/exporting data, duplicates and simple product management.

Pros: easy to use, simple configuration, many integrations with accounting software and shops via connectors or built-in with Shopify.

Cons: it is still under development. There are no bundled or configurable products that exist in eCommerce world. It makes the stock management a little bit tricky. In the business world SKU data is an indicator of the product. In Zoho Inventory it is an item name... and SKU. Sometimes I do not understand the logic behind some rules.

Zoho inventory - My saviour

May 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cloud Based ERP. SKU serial tracking feature. Awesome UI payment reminders integration with ICICI bank portal feature

Cons: I still feel Customer care could be an area to work out for fast solving queries. Although m very happy with the support , the fast responsive call back for new users who works live on the product and stuck for help , could be an area to focus. Still cheers to whole Zoho Team for an awesome product

Amazing Value

Aug 15, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has what we need - the ability to track inventory for our warehouse items. We don't need any fancy bells or whistles. We don't need it to be an ordering or sales system. We just want to know our current counts, and be able to make adjustments as needed. Zoho Inventory does all of that and more. And for the price, you really can't beat this inventory software system.

Cons: For our needs, it had too many additional features. I don't need purchasing or sales orders. But we just don't use those screens, so it's not a big deal.

Overall: For the money, the value of this product is fantastic. It has lots of options and ways to view and track your inventory. We needed something simple and straightforward, and this covers our needs and more.

Capterra loader

Easy to use and very effective

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We acquired Zoho Inventory through our Computer and Computing Department, which, observing the great problems that were presented to us with the classification of samples, offered this excellent tool that, complemented with other software, has substantially improved our performance at work.

Zoho Inventory is a powerful tool that allows us an adequate and standardized classification of our chemical samples, converting them into information that can be inventoried, leaving as a result the organization that every company or corporation in charge of the chemical area wants, that is, a sample coherently organized. For this reason we strongly recommend this software.

Cons: A software that is constantly updated and improved, based on the observations and suggestions of its users; with a technical department of high capabilities that identify software problems and improve them in their updates, because I believe it is a software that has no weak points that have to be reviewed here.

Love this software! Really useful.

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I use this software at the studio to monitor and manage inventory reports, and easily access data and plans for our daily, weekly and monthly schedules, especially delivering photographic equipment, receiving orders and monitoring the overall process.

Cons: The price! It could be a better deal, more cheap. I find it a bit expensive. But apart from this, I am happy with this product!

Overall: To manage and monitor inventory reports on a daily and weekly basis!

Zoho is very easy on eyes

Apr 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We would like to replace our aging, Java-based accounting software with this ERP, and hoping to integrate other products such as Books and Help Desk as well as Single Sign-on and writing our own apps as extensions to the Inventory.

Pros: It is so good to look at. I reviewed some of the competitors (Unleashed, DEAR and Cin7) and Zoho products provide the best user interface. It's very simple and familiar, menus have just one or two levels, it works very well on a Mac in Safari (which isn't something you could tell about the others). They also have good-looking and working iOS apps with barcode scanning - again, the others are missing out there. As for the integrations, it looks like they have quite extensive API and Single Sign on, but I have to expose that area more.

Cons: As they have their own Books, there's no direct integration with either XERO or Intuit. But we're willing to give Books a go, especially if it really is UK ready.

Time to tall thank you

Mar 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: it is more then year i am using Zoho Inventory, Zoho Book, Zoho CRM, Zoho expenses, in our 3 company, it helped me to be on top of my business, it improve performance of my team, it improved our customer care service, it given me chance to control easy our inventory.

Pros: Very smart, Easy, comfortable. maximum mobile, affordable, reliable,

Cons: seems i done have more chance to extract cost of each item, FOB, Transport, Import duty. other duties.

Use of Zoho Inventory system in Russia

May 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: With Zoho Inventory I am running a stock control, as well as creating orders, invoices and packages.

Pros: Easy to use and much fuctionallity software. I was looking for this kind of software for my small stock management. Highly recommend to use for improving business efficiency, and most importantly to control your business at a fingertip (App is working perfectly). Multiuser system helps to accommodate different activities and job specifications to use employee, thus creating a functional vertical integration value chain. All actions are stored and as an Admin I can observe actions of my empoyees. More control less arguments and distraction for business efficiency.

Cons: Some of my employees are native in Russian language, and unfortunately Zoho Inventory is not running on Russian language, that is the only thing I would like to add. Everything else working perfectly.

Good to use

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Since using Zoho Inventory, we can manage our stock correctly.

Pros: Tracking S/O, P/O easily. We can track with Batch number that is very good for distribution business.

Cons: Tracking shipment based on drivers - not work yet

Zoho Inventory

May 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I like Zoho inventory because on this platform everything is connected to my orders and I can manage shipments in a practical and fast way

Cons: it's perfect for me and it's all so intuitive!

Capterra loader

An invaluable tool to organize our stock at work.

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Another great invention of the Zoho brand, with its inventory version, has created excellent expectations in our company, and there are many reasons.

-Organizes in real time the stock of LPG liquefied gas in bulk, allowing us to know exactly how much product we have.

-Elaboration of simple route guides for each of the products.

-Organize the order, shipping, payments, and information of our customers.

- Update the status of the order in real time

Cons: Like other programs of the Zoho chain, it is essential that the internet has an acceptable stability and speed, otherwise the software does not work optimally

Overall: Before using Zoho Inventory, we had a software compendium that allowed us to do the same work now, but we took a lot of time in the organization of accounting and distribution of liquefied gas. Zoho Inventory agglutinated all these functions simplifying the work of inventorying

Works great! Easy and efficient

Sep 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm a big fan of all of the branches to Zoho. Same goes for the inventory application, I can easily add/delete and manage inventory items and merge them into my Zoho CRM. Capatability is amazing.

Cons: It could be a little more customizable with certain items but for the most part this is an overall great inventory management option.

The only inventory tool you will ever need

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This tool allows me to record my sales, purchases and other expenses. Send quotes and invoices to clients from within the tool, as well as store contact details for my client and suppliers list.

Cons: When doing the composite items, the tax for individual items aren't added to the total cost, so you have to manually adjust the total cost.

Zoho Inventory

Apr 29, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Integrating my composite products including equipments, construction materials and workmanship is a must in my business, and with Zoho apps I can focus on my job, not in the software.

Pros: I like the integration with all the suite of Zoho products and its esaines to bend all apps to fit my requirements. The support is outstanding, like having an expert sitting right at my side. I am migrating from Quickbooks Contractor and it has been really easy.

Cons: Some tweaking of the reports can sometimes be hard to achieve my needs

It's pretty good.

Mar 12, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that it allows me to setup groups of pricing, which lets me cover a lot of variables in pricing. The integration with Books is solid.

Cons: This is a general issue with all Zoho products, but bulk-updating/editing is either unavailable or very limited. I also need the ability to price on a curve. So for instance, I deal with products whose rates change based on the quantity. A quantity of 1,000 is more expensive per unit than 100,000 and I sell any quantity in between. I would like to be able to either draw a curve which represents the price per unit, or set several price/quantity breakpoints and have Inventory calculate the costs in-between. This would allow me to have ONE flexible item instead of 15 instances of the same item at different prices and quantities. This would make my job EXPONENTIALLY EASIER. Please consider.

Inventory management for SME+

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Powerful yet easy to learn and manage - Lovely interface. Very useful to grow (and grow with) your business. Seamless integration with Zoho Books.

Cons: Not the best for managing large, technical inventory. Although composite items are available, it is a bit cumbersome to switch between the two. Needs better integration with Zoho Commerce. The two should become one product for those that need an online store. Zoho Inventory would make a good backend for the eCommerce site.

Easy to Use

Jun 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: We are having multiple warehouses and lots of perishable inventories so wanted to have both the functionality. We are getting both these functionality so this was a great experience. Integration with magento didn't work as somehow kloudconnector didn't sync data even if data is added multiple times and the connection shows successful. Kloudconnect didn't reply to the email raised for solution or help.

Pros: The software is easy to use. There are lots of tutorials available so it can be learnt easily. Having a mobile app is a great advantage. The speed and smoothness of the application impress much.

Cons: We didn't find any issue in the software as we have just started to check the features.

Zoho Experience

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: EASY TO OPERATE AND MAINTAIN THE FLOW OF GOODS.

Pros: EASY TO OPERATE AND MAINTAIN THE BUSINESS MODEL.

Cons: INVENTORY OPENING BALANCE HAS TO BE ADJUSTED

Great Inventory Manager!

Apr 25, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have used Zoho One for over a Year and it works well, backed full of features to make our business work better.

Pros: It integrates with all required systems. We use it with Zoho Books, Zoho CRM and Shopify

Cons: That Shopify is not a Marketplace instead a Cart, this means that we can not sync our items both ways.

grat softwear

May 18, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: with zoho u can do what ever u want

Pros: integration with other apps , also dashboard

Cons: currency change , support , customer service

ZOHO BOOK

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: EXCELLENT SOFTWARE FOR ACCOUNTING. WE USE FROM LAST 3 YEARS.

Cons: ONLINE PLATFORM

Great App

Apr 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to Use, Low Cost, Faster Customer support

Cons: Currently there is no user friendly POS function with ZOHO

Zoho inventory modul is very good tool for efficient driving own Business!

Dec 21, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
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Pros: I like the strategy of ZOHO in their business model. The possibility to connect different Solutions (modules) with each other, and use this connectivity to develop own work flow. As a small start-up (3 persons) we are happy to use zoho Tools for free. In the beginning of our Business it's very important to have the solution like ZOHO. We can't pay after 4 month of work. If the Trial period could end, we would have to change to usual open source solutions with tabeles. One thing I can say, I would never change this system, if I have build my business on it's basis. But I need more time to be able to pay for this service.

Cons: I would like to use this solution in another language. In this case I talk about russian language. If you have some Project on GitHub, I would like to help to translate! Until today I didn't found some serios cons.

Thank you!

Overall: Usability, connectivity with other modules. Mobile AND Desktop Version!

Capterra loader

Inventory Management that isn't scary

Jun 04, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Zoho Inventory works well for tracking orders, and monitoring your inventory stock. It is a plus that it offers connections to services such as Shopify, WooCommerce, etc.

Cons: Not all of the available connectors work to sync both ways, and sometimes that additional cost to connect your store with the inventory system is a hassle.

Overall: Easily manage our store inventory for furniture, millwork and accessories between team members for global programs.

Need more integration

Mar 07, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: user friendly- and quick loading for the page

Cons: integration platform missing with online merch website

Very Easy to Deploy and Use!

Mar 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall it is a great software that will help you to grow your business and have control of it in a very easy way. From the beginning it is easy to setup and configure all the needed settings.

Pros: User Friendly, Quick Access, Many Features Available, Language Options, Currency Options and very easy to integrate.

Cons: Some translations not that good, Email support not that fast. There are other options that should be available, especially for other countries than US.

An excellent tool that makes selling and keeping track of my stock very easy!

Jul 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can store all my products, invoice and track shipping, payments, and delivery all in one location. It just makes the whole invoicing, sale right through to delivery process easier! And the integrations to various platforms

Cons: I linked zoho crm, but I am unable to bill directly to someone who is in my crm from inventory, I had to add the client manual.

Overall: It just makes doing business easier. Saves time and helps to make more money.

The best inventory software!

Apr 15, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Zoho Inventory helps us in every way in our business

Pros: This software keeps everything organized and is very easy to use and the mobile application makes it easier to check our stock levels on the go

Cons: Awaiting some new features like printing barcode labels

Zoho Inventory Great for the integration

Feb 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Customer support is lacking, a lot of web help from other users, google it, you'll find the answer if tech support fails.

Pros: I love how it integrates into the rest of the ZOHO Platform. Using ZOHO/ONE is a low cost way to get all of the features of ZOHO.

Cons: I don't use Inventory for the webstore features, which could possibly be the best use of it, however I just wish the serial number features could track for rental purposes of the items.

Seems like a very good product. I have never used it before, and it can be overwhelming.

Dec 29, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Seems like it has a lot of features and i am looking forward using it in 2018. It has a lot of automation compared to a local software that we are currently using. We are expanding fast, and that's why we want to use zoho inventory, to get as much as possible automated and speed up all processes. Very exited!

Cons: We have never used zoho before, and it can defiantly be a bit overwhelming when trying it out for the first time(first period). Sometimes it seems like it has too many functions, but that is probably not the case when you reach the need for those things.

Also i find it a bit difficult to sync all the programs that zoho offers. Like the CRM with the Inventory.

Overall: Have not got it yet, but i know that it will save us some time when we get it up and running smoothly.

Best for MSME

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: my overall experirne is five star , perfect for my business

Pros: Best part is its integrated with Zoho Books , which ,makes its wow, mobile makes its handy, so that i can access it without any limit of desktop

Cons: Not find yet, i think its thete is no cons.

Best UI available

Jul 09, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Great, I've used other SaaS and Zoho is the most comprehensive subscription out there.

Pros: User interface is well designed. Easy to use and learn quickly.

Cons: Subscriptions plans are confusing and not straight forward. Hard for us to match the plan to our needs.

zoho inventory review

May 08, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Since I use Zoho Software, I can concentrate more on the most important element : my client

Pros: Zoho software is easy to use and can be adapted to every kind of business

Cons: But sometimes the Authentification through OneApp is not that easy

Not as useful as expected.

Apr 30, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like that I can update all of my inventory in marketplaces all at once as I have several shops. Updating products is fairly straight forward.

Cons: I dislike that the order screen has to be used. I don't use invoices, and I prefer to use ShipStation for my shipping as it utilizes barcodes or order tracking which is so much faster, so I don't really need anything with the order screen. I wish it just updated my inventory as sold and had the option to not even have the orders area. I'm afraid that marketplaces will be notified when I don't want them to, as they are already being notified by my other services. I'm still really trying it out, but so far it's not exactly what I need.

Overall: I can update my inventory in all of my marketplaces easily.

Full Inventory for your Sales Business

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Integrates with Zoho CRM to save time on manually entering information into invoices. Product building is a breeze and it seems to track inventory QUANTITIES accurately. Clean templates and tons of room to customize everything.

Cons: Uses a "physical" and "accounting" inventory valuation system, which is confusing to look at. Was recently updated and working better.

Zoho is a great tool!

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Web based, easy and intuitive interface. Multiple services on a single platform. Very reasonably priced. Great for small business.

Cons: Doesn't have all of the features that I would need. But, that is the tradeoff with the easy/intuitive nature of the software... For what it is I have no real cons.

Overall: Invoice service and customer relations management. The web based nature of the software enable me and my multi-location crew to all work together and stay efficient.

Review for Zoho Inventory

Jun 14, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We love using zoho. It is very user friendly and cost effective.

Pros: Ease of use. This software is very user Friendly. Value for money.

Cons: Few feature doesn't support manufacturing.

Zoho Review

May 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zoho Inventory is very adaptive in the sense that you can transfer inventory between warehouses and stores. Also it allows for sales returns helping to track inventory better.

Cons: Cannot do Estimates for Customers or create accounting reports. Would be more beneficial to combine books and inventory to one software.

Best Feature in this price range and easy to use interface

Jun 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: As I was using Zoho for last 2 year. Must say Zoho has good support and always working on the user face enhancement as well as by organizing the events and workshops make product easy to use

Pros: Best Feature in this price range and easy to use interface. Easy integration with another platform as well Zoho corporation has in-house multiple products which makes the product more widely accessible across all platform

Cons: Pricing is one the major factor which can make the product available for sme's only

Excellent for wholesale sellers

Mar 04, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: I currently use the free version of Zoho Inventory as that's all I need at the moment. As my business scales, I will explore paying for Zoho Inventory when the integration with PayPal has been worked out.

Pros: Zoho Inventory makes it easy to keep track of inventory, sales, and best sellers. Reports are intuitive and easy to run and make monitoring the performance of my business very easy.

Cons: I do wish there was a little better integration with some services. For example, I utilize PayPal Here for payments. Zoho Inventory only integrates with PayPal Payments Pro and Payflow. I've attempted to send invoices using Zoho Inventory and the regular PayPal integration, but it doesn't work unfortunately.

Just What I Needed

Feb 02, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Keeps track of what's coming into my warehouse, what's going out, and makes sure that we have enough items in stock at all times. Really easy to generate insights into your business from such a system. Really a software packed with many features at a competitive price.

Cons: Can get somewhat pricey if you are using Zoho's various services--no all-in-one solution available. No glaring weaknesses within the software.

Overall: Going from manually tracking inventory to using Zoho Inventory has been incredible. Seemingly everything is automated, and it eliminates a lot of the guesswork that goes into manual management. Makes my life a lot easier, and has been well worth the cost to my company in inventory holding costs.

Great business tool

Apr 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent application for the growth of a small medium business. It is easy to use and accessible.

Cons: support in other languages like Spanish...

OVERALL FANTASTIC EXPERIENCE

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: THE ZOHO BOOK WHICH KEPT ME UP TO DATE WITH MY ALL ACTIVITY , DASHBOARD SIMPLY CLEVER HIGHTEK AND PROVIDING US ALL ACCESS THANKS

Cons: ADDING AN ITEM IF WE ARE HAVING AN ITEM ALREADY INVOICED IT CANT BE ADDED TO INVENTORY,IF IT IS POSSIBLE TO MAKE IT QUICK ASAP ADD THE FEATURE

Overall: ALL ON ONE PLACE IT ACTUALLY AWESOME