# Zoho Inventory Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zoho Inventory Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more.

Source: https://www.capterra.com/p/146241/Zoho-Inventory

---

# 

 Zoho Inventory Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zoho Inventory

## What is Zoho Inventory?

Zoho Inventory is an online application that enables you to manage orders and inventory. With multi-channel selling, shipping integrations and powerful inventory control, users can now optimize inventory and order management, right from purchase to packing, to payments.

## What is Zoho Inventory used for?

[Inventory Management](https://www.capterra.com/inventory-management-software/)[Order Management](https://www.capterra.com/order-management-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/)

Recognitions

Shortlist

Best ease of use

Overall rating

Based on 417 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

3%

Starting price

$39

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Inventory Management / 2026
-   Order Management / 2026
-   Warehouse Management / 2026
-   Supply Chain Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Order Fulfillment / 2026

Our "Best of" badge program showcases products with the highest ratings...

## Zoho Inventory alternatives

Highest Rated

[4.8 (1,162)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (2,044)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,310)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.4 (3,299)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/146241/Zoho-Inventory/alternatives/)

## FAQs about Zoho Inventory

Overview

### What problems does Zoho Inventory solve?

Zoho Inventory solves stock inaccuracies, manual reconciliation, and disconnected order, shipping, and invoicing workflows by centralizing SKU tracking, low-stock alerts, warehouse transfers, and multichannel updates. Small businesses, e-commerce sellers, warehouse teams, account managers, and operations staff benefit most when managing composite products, marketplace sales, and day-to-day fulfillment.

Answer based on 303 reviews

Overview

### Which roles and teams benefit most from Zoho Inventory?

Zoho Inventory is most used by business owners, founders, and executives who need visibility into stock, orders, and fulfillment across growing operations. Operations managers and directors rely on it to streamline purchasing, warehouse coordination, and shipping, while accountants and analysts use it to track inventory value, reconcile transactions, and improve reporting accuracy.

Answer based on 413 reviews

Overview

### What company size and industries is Zoho Inventory built for?

Zoho Inventory is for small and medium-sized businesses, with 95% of reviewers from small businesses and Retail the top industry at 15%. It serves eCommerce businesses, online sellers, retailers, and wholesalers, with additional use across Information Technology and Services and Consumer Goods, each representing 5% of reviewers.

Answer based on 416 reviews

Features and Usability

### What are the key features of Zoho Inventory?

Zoho Inventory includes core inventory management features like stock tracking, serial number tracking, low-stock alerts, and composite items for bundles or kits. Reviewers also focus on order management, purchase orders, invoicing, shipping and fulfillment, plus integrations with Zoho Books, Zoho CRM, Shopify, Amazon, and other sales channels.

Answer based on 163 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Zoho Inventory starts at $39/month for the Standard plan, with Professional at 99, Premium at 159, and Enterprise at 299; annual billing lowers entry pricing to 29/month. A free version and free trial are available. Reviewers like the generous free access, but some call paid plans pricey for small businesses.

Answer based on 95 reviews

Integrations

### Which third-party tools and platforms does Zoho Inventory integrate with?

Zoho Inventory integrates with over 40 tools, with reviewer-confirmed connections to Shopify, Zoho Books, WooCommerce, PayPal, Zoho CRM, AfterShip, WordPress, and Zoho Commerce. Official catalog integrations also extend to ecommerce and business apps such as BigCommerce, Adobe Commerce, Mailchimp, Google Workspace, Microsoft 365, and Avalara.

Answer based on 116 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Zoho Inventory?

Zoho Inventory is quick to onboard for small teams and users familiar with modern inventory tools, with many reviewers reporting they started within hours. Training is available through in-person sessions, live online sessions, webinars, videos, and documentation. Nontechnical employees and teams moving from older systems may need more guided support.

Answer based on 10 reviews

Getting Started and Support

### What customer support options does Zoho Inventory offer, and how do users rate the experience?

Zoho Inventory offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as fast, helpful, and responsive, especially by phone and chat, but some report slow follow-up, difficulty escalating issues, inconsistent answers, and delays resolving more complex problems.

Answer based on 60 reviews

Inventory management

### How well does Zoho Inventory handle inventory management?

Zoho Inventory gives businesses clear stock visibility and easier day-to-day inventory control across warehouses, sales channels, and purchase orders. Small businesses, retailers, and product teams often value automated updates, low-stock alerts, and composite item tracking, while some users find automation limits, missing audit details, or deeper item-level controls harder to manage.

Answer based on 163 reviews

## Who uses Zoho Inventory?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 106 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 106 reviews

Administrative

24%

Administrative

24%

Entrepreneurs/ Owners

20%

IT & Software Development

11%

Logistics & Supply Chain

7%

Others

39%

Top industries

Based on 106 reviews

Retail

44%

Information Technology and Services

20%

Hospital & Health Care

12%

Apparel & Fashion

12%

Other

12%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Management

4.5 (48)

68.75% of 48 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Order Management

4.5 (48)

58.33% of 48 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Inventory Control

4.7 (46)

65.22% of 46 reviewers that rated this feature as important or highly important

Monitor product stock levels

Product Identification

4.5 (25)

72.00% of 25 reviewers that rated this feature as important or highly important

Ability to link barcodes or serial numbers with specific items for identification

Inventory Tracking

4.9 (24)

66.67% of 24 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Search/Filter

4.7 (24)

87.50% of 24 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Zoho Inventory 82 features

Outsource and manage third party logistics

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Manage customer orders that cannot be filled immediately due to out-of-stock items

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Create and manage digital catalog of products/services with their details, specifications, and price

Provides a channel for team members to share media files, communicate, and work together

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Manage order deliveries until they are received by the customers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Designed for third-party logistics companies.

Form predictions based on past and present data/trends

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Integration with Internet of Things devices to automate real-time tracking, data collection and other processes

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Group and package individual but related items as one package set

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Manage and support multiple locations

Create, send, and view electronic invoices

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Track orders throughout the fulfillment process

Ability to link barcodes or serial numbers with specific items for identification

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Receive data and information in real time

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Manage all receiving processes within a warehouse

Managing orders that a customer purchases repeatedly and regularly

Purchase and replenish product stock based on inventory levels and needs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track and assign specific serial numbers to products

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Internal and external product tracking codes

Manage special order requested by a customer

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Set up connections to third-party platforms to improve business processes

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Manage and track operations and inventory within warehouses

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (413)

4.3

Based on 413 reviews

## Pricing

Value for money

4.3 (348)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/146241/Zoho-Inventory/pricing/)

Standard

$39.00

Flat Rate,Per Month

It includes:

-   500 Orders / Month
-   2 Users
-   1 Warehouse
-   Composite Items
-   Dropshipments
-   Backordering
-   Item Groups
-   Customer Portal

Professional

$99.00

Flat Rate,Per Month

It includes:

-   5 Automated Workflows / Module
-   Batch Tracking
-   Client Portal NEW
-   Ecommerce Integrations
-   Integrate 2 Shopify Stores
-   Serial Number Tracking
-   3000 Orders / Month
-   2 Users
-   2 Warehouses

Premium

$159.00

Flat Rate,Per Month

It includes:

-   10 Automated Workflows / Module
-   Integrate 5 Shopify Stores
-   7500 Orders / Month
-   2 Users
-   3 Warehouses
-   Custom Functions
-   Picklists
-   Contextual Chat
-   UoM conversion

Enterprise

$299.00

Flat Rate,Per Month

It includes:

-   10 Automated Workflows / Module
-   Integrate 5 Shopify Stores
-   Serial Number Tracking
-   15000 Orders / Month
-   7 Users
-   7 Warehouses
-   Advanced Analytics
-   Multi-Currency Transactions

Value for money

4.3 (348)

4.3

Based on 348 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (342)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (342)

4.3

Based on 342 reviews

## User reviews

Overall rating

4.5

Based on 417 reviews

Filter by rating

5(236)

4(151)

3(19)

2(8)

1(3)

Mentioned topic

Sorted by most recent

AS

Arun S.

Project Manager

Biotechnology

### "Easy to use inventory management software for growing business"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 11, 2026

Its a reliable inventory management solution that helps keep track of stock levels, orders, and shipments efficiently. I liked that it’s relatively easy to learn and doesn’t require a lot of technical knowledge to get started. While it may not have every advanced feature that larger businesses need, it does a great job for small to mid-sized companies looking for an affordable inventory management system

Pros

It makes it easy to track inventory, orders, and shipments from a single platform. The interface is fairly straightforward and it integrates well with other Zoho products, which makes managing business operations much easier. I also liked the automation features for order processing and stock updates since they help reduce manual work. For small and growing businesses it offers a lot of functionality without being overly complicated

Cons

Some advanced inventory and reporting features can feel limited compared to larger enterprise solutions. Customization options are available, but they can be a little confusing to set up at first.I also noticed that certain integrations and features are only available on higher tier plans, which can be frustrating as your business grows

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Andrew H.

Administrator

Retail

### "It's a good bit of kit but very technical compared to other options"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

May 13, 2026

I really like the software but there's a lot of room for improvement, I've stopped using it as I've found a better alternative that works out of the box but I do like how well Zoho integrates into other products.

Pros

It keeps everything in a neat format, easy to reference and search, easy to manage stock, costs, etc

Cons

I couldn't figure out how to automate stock management so we had to spend a lot of time doing admin to update stock levels.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Simplification was important but we also wanted to automate warehousing and stock management

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JU

Joy U.

Director

Facilities Services

### "Love Zoho Inventory"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 16, 2026

Works for me.

Pros

It works great for us for order management. We have never had issues with security and it's a good value for our money. It also seems easy to learn as I have had to hire a new inventory personal recently and they had no trouble learning the tool.

Cons

I am considering using it for invoicing as well but still working out the kinks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Maria Fernanda C.

Coordinator

Marketing and Advertising

### "Zoho Inventory\*- ready for robust use "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 20, 2026

Pros

updates in the last years have been great. it is a robust tool for inventory management integrated int othe zoho ecosystem

Cons

production processes are not there yet. this is still not part of an ERP system, those types of features need a bit of work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Amber L.

Owner

Consumer Goods

### "Reliable and cost effective"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

February 5, 2026

I'm someone who values customizable, simple software, and Zoho feels a bit too data-heavy. It has a very digital, clinical interface and lacks the creative feel of some newer, design-focused inventory apps, but it makes up for it in raw reliability.

Pros

Zoho Inventory is cost effective, reliable, and if you're already using Zoho Books, they integrate perfectly.

Cons

Zoho Inventory has monthly order limits, and it's not an easy process to integrate accounting software other than Zoho Books.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LG

Leonard G.

Pharmacy Technician

Hospital & Health Care

### "Zoho inventory a nice app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 22, 2025

Zoho inventory is a fantastic inventory management app for me ever since I have been using it. I always enjoy there beautiful features.

Pros

\- It has an easy learning curve - Beautiful order management - Great reporting system - The pricing is competitive with a free plan - Accurate shipping and fulfillment

Cons

\- Bugs issues sometimes which may finds annoying - Its limited customization - Poor security system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PP

Paloma P.

Communications Manager

Sports

### "Effective software for inventory management."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 27, 2025

Zoho inventory is a great software. It has given us a centralised view of our inventories and enabled us to maintain optimum stock levels. The software is easy to use and has quality customer support services.

Pros

The product is very effective for inventory management and order tracking. Software ease of use and adaptability. Integration of the software with other systems such as Shopify, Zoho Books and Zoho CRM is seamless.

Cons

The software is very intact. We have not experienced notable flaws during deployment and implementation.

Switched from

[Flowspace](https://www.capterra.com/p/210343/Flowspace/)

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/)

The main reason for switching to Zoho Inventory is because we wanted an all in one inventory management tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Ehsan S.

Production Manager

Apparel & Fashion

### "Central orders, shipping, and marketplaces management."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 12, 2025

Fulfillment and purchase planning were managed from a unified view, backorders were addressed consistently, and shipment notifications were communicated to customers sooner, which reduced follow-ups and allowed production to stay in step without needing to perform a scramble for labels or stock.

Pros

Order processes link quotes, sales, packaging, and shipping together in one location, with security roles and audit logs, while marketplace and cart integrations cut down on manual entry, and reporting identifies trends to inform reordering points and avoid stockouts during peak periods.

Cons

Ramp time is correct for simulating bundles, warehouses, and products, and cron sync or template quirks hinder teams when marketplace listing optimization and custom shipping document optimization are done in hectic cycles.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Moath A.

Operations Manager

Construction

### "Zoho inventory allows us to track tools between several sites."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 2, 2025

See and know what gear we already owned, avoid over purchasing; super helpful when passing gear between jobs and working in multiple locations.

Pros

Zoho Inventory helps you easily track the availability of equipment, move them across projects, and create purchase orders for new tools. Barcode scanning has been a savior in terms of reducing manual entry errors.

Cons

We had to go through some workarounds at first to integrate with our accounting software. And it could offer more offline support in the mobile app.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KC

Keleigh C.

Esthetician

Cosmetics

### "You can find something better"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

June 8, 2025

Pros

It's very easy to use and has a cloud-based inventory with strengths in e-comm integration. I like that they offer a free plan as well as reasonably priced plans, making it more accessible to small businesses

Cons

I don't love their support hours or limited features and customization. I understand that's with each plan but the free plan should still have better features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/146241/Zoho-Inventory/reviews/)

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