# Zoho Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zoho Inventory the right Inventory Control solution for you? Explore 417 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146241/Zoho-Inventory/reviews --- Zoho Inventory 4.5 (417) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Zoho Inventory Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews CT Clara T AccountantTelecommunications, 11 - 50 employeesUsed the software for: More than 2 years. “I like the tight integration of Zoho Inventory with the accounting software I use, allowing me to keep my stock and financial records synced up.“ April 11, 2025 AS Arun S Project ManagerBiotechnology, 10,001+ employeesUsed the software for: 1-2 years. “I also noticed that certain integrations and features are only available on higher tier plans, which can be frustrating as your business grows“ June 11, 2026 AS Arun S Project ManagerBiotechnology, 10,001+ employeesUsed the software for: 1-2 years. “It makes it easy to track inventory, orders, and shipments from a single platform.“ June 11, 2026 Pariss G OperationsMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “Doesn't allow me to remove features I don't need which leads to clutter.“ October 8, 2024 JL Janne L Finance and CommerceLeisure, Travel & Tourism, 10,001+ employeesUsed the software for: 1-2 years. “It greatly improved management because you can have a more organized process that also makes it easier to keep track of detailed transactions without losing information.“ April 11, 2025 LG Leonard G Pharmacy TechnicianHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “Bugs issues sometimes which may finds annoying“ December 22, 2025 JM Jason M OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “I liked the easy integrations inside the Zoho ecosystem, to create reporting, to pull out delivery slips, and all that stored in the right place.“ April 30, 2025 Harsh V CEOBuilding Materials, 2 - 10 employeesUsed the software for: Less than 6 months. “Being a web based CRM, the customization is a bit less than I would have liked.“ July 22, 2024 ## Showing most helpful reviews Showing 1-25 of 417 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrew H. Administrator Retail Used the software for: Less than 6 months ### "It's a good bit of kit but very technical compared to other options" May 13, 2026 4.0 I really like the software but there's a lot of room for improvement, I've stopped using it as I've found a better alternative that works out of the box but I do like how well Zoho integrates into other products. Pros It keeps everything in a neat format, easy to reference and search, easy to manage stock, costs, etc Cons I couldn't figure out how to automate stock management so we had to spend a lot of time doing admin to update stock levels. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Simplification was important but we also wanted to automate warehousing and stock management Review Source PP Paloma P. Communications Manager Sports Used the software for: 2+ years ### "Effective software for inventory management." November 27, 2025 4.0 is a great software. It has given us a centralised view of our inventories and enabled us to maintain optimum stock levels. The software is easy to use and has quality customer support services. Pros The product is very effective for inventory management and order tracking. Software ease of use and adaptability. Integration of the software with other systems such as Shopify, Zoho Books and Zoho CRM is seamless. Cons The software is very intact. We have not experienced notable flaws during deployment and implementation. Switched from [Flowspace](https://www.capterra.com/p/210343/Flowspace/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/) The main reason for switching to is because we wanted an all in one inventory management tool. Review Source AS Arun S. Project Manager Biotechnology Used the software for: 1-2 years ### "Easy to use inventory management software for growing business" June 11, 2026 3.0 Its a reliable inventory management solution that helps keep track of stock levels, orders, and shipments efficiently. I liked that it’s relatively easy to learn and doesn’t require a lot of technical knowledge to get started. While it may not have every advanced feature that larger businesses need, it does a great job for small to mid-sized companies looking for an affordable inventory management system Pros It makes it easy to track inventory, orders, and shipments from a single platform. The interface is fairly straightforward and it integrates well with other Zoho products, which makes managing business operations much easier. I also liked the automation features for order processing and stock updates since they help reduce manual work. For small and growing businesses it offers a lot of functionality without being overly complicated Cons Some advanced inventory and reporting features can feel limited compared to larger enterprise solutions. Customization options are available, but they can be a little confusing to set up at first.I also noticed that certain integrations and features are only available on higher tier plans, which can be frustrating as your business grows Review Source JU Joy U. Director Facilities Services Used the software for: 2+ years ### "Love Zoho Inventory" April 16, 2026 5.0 Works for me. Pros It works great for us for order management. We have never had issues with security and it's a good value for our money. It also seems easy to learn as I have had to hire a new inventory personal recently and they had no trouble learning the tool. Cons I am considering using it for invoicing as well but still working out the kinks. Review Source CT Clara T. Accountant Telecommunications Used the software for: 2+ years ### "Great tool as a inventory tracker." April 11, 2025 5.0 It has simplified my work at Leader Sat Africa by automating the update of inventory, consequently saving me hours of trying to reconcile manually on a monthly basis. Pros I like the tight integration of with the accounting software I use, allowing me to keep my stock and financial records synced up. Cons I think the reporting features are a little limited needing to customize reports for different needs requires a little more effort than I’d like. Switched from [Google Keep](https://www.capterra.com/p/233847/Google-Keep/) Feature are very much less as per my requirements. Review Source Erik S. CEO Logistics and Supply Chain Used the software for: 6-12 months ### "Zoho Inventory Review." January 8, 2025 5.0 I believe is one of the leading inventory program on the market. Nothing is perfect but they are the closest to being a perfect program. Pros is a user friendly product that is easy to set up and use. The product allows you to provide a custom link for your clients to review live inventory as well. Cons There is a little issue when needing to update inventory levels it will not keep track on the dates and time if it was increased or decreased from what it was previously to ensure that their are no issues or to detect were the issue started from. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Zoho Inventory The program overall was the best and leading the industry. Review Source Amber L. Owner Consumer Goods Used the software for: Less than 6 months ### "Reliable and cost effective" February 5, 2026 4.0 I'm someone who values customizable, simple software, and Zoho feels a bit too data-heavy. It has a very digital, clinical interface and lacks the creative feel of some newer, design-focused inventory apps, but it makes up for it in raw reliability. Pros is cost effective, reliable, and if you're already using Zoho Books, they integrate perfectly. Cons has monthly order limits, and it's not an easy process to integrate accounting software other than Zoho Books. Review Source ES Ehsan S. Production Manager Apparel & Fashion Used the software for: 2+ years ### "Central orders, shipping, and marketplaces management." September 12, 2025 4.0 Fulfillment and purchase planning were managed from a unified view, backorders were addressed consistently, and shipment notifications were communicated to customers sooner, which reduced follow-ups and allowed production to stay in step without needing to perform a scramble for labels or stock. Pros Order processes link quotes, sales, packaging, and shipping together in one location, with security roles and audit logs, while marketplace and cart integrations cut down on manual entry, and reporting identifies trends to inform reordering points and avoid stockouts during peak periods. Cons Ramp time is correct for simulating bundles, warehouses, and products, and cron sync or template quirks hinder teams when marketplace listing optimization and custom shipping document optimization are done in hectic cycles. Review Source Lisa P. content marketing writer Retail Used the software for: Less than 6 months ### "Multi-channel inventory management made simple!" May 26, 2025 5.0 Super easy to implement. Was necessary because we were using different sales channels, so it was important to find something reasonably priced, and easy for our whole team. Pros The Dashboard. Super visual, simple and clean design. not only basic information, but additional (and needed information) without worrying about complicated charts or the need for analysis. Cons I actually feel that it simplified our operations and and met our needs. I actually don't have any negative feedback. Review Source LG Leonard G. Pharmacy Technician Hospital & Health Care Used the software for: 1-2 years ### "Zoho inventory a nice app" December 22, 2025 5.0 is a fantastic inventory management app for me ever since I have been using it. I always enjoy there beautiful features. Pros \- It has an easy learning curve - Beautiful order management - Great reporting system - The pricing is competitive with a free plan - Accurate shipping and fulfillment Cons \- Bugs issues sometimes which may finds annoying - Its limited customization - Poor security system. Review Source VR Verified Reviewer ECOMMERCE SPECIALIST Computer & Network Security Used the software for: I used a free trial ### "Build ecommerce with google merchant store integration" June 23, 2022 5.0 is backbone for google merchant store integration and other Market Place. Can Monitor everything through single window Pros Easy google merchant store integration Mails for automatic inventory reports Market place integrations are available Cons Free trial can't be used for a small lingerie shop Difficult to enter measurement Alternatives considered [Zoho Commerce](https://www.capterra.com/p/230854/Zoho-Commerce/) Reason for choosing Zoho Inventory Market Place Facility and Google Merchant Centre Review Source CC Cybele C. Human Resource Manager E-Learning Used the software for: 1-2 years ### "The best tool for order and inventory management" May 9, 2024 5.0 The experience is great. My work has been so easy and perfect. Pros Firstly, the dashboard looks nice. It is so easy and simple to navigate through it. It also can be integrated with other tools hence making work easier. Cons So far, i have not encountered any issues in this great software. Switched from [Finale Inventory](https://www.capterra.com/p/149851/Finale-Inventory/) I wanted to try something new after i had issues with the previous tool. Review Source JM Jason M. Owner Retail Used the software for: 6-12 months ### "A stock-sync guardian" April 30, 2025 5.0 Overall, I find that this Zoho tool is as terrific as the rest of the suite’s programs. I liked to use it for my stock management and in addition to the other Zoho tools when we were using them. Pros I liked the easy integrations inside the Zoho ecosystem, to create reporting, to pull out delivery slips, and all that stored in the right place. Cons What made my eyes a bit blush is its interface, which can display information not necessary and are overwhelming. To tell the truth, it is a bit complicated to use as a tool if you are used to a more simple one. Review Source CB Caroline B. Bachelor in Supply Chain Management Consumer Goods Used the software for: 1-2 years ### "Better managed inventory with Zoho Inventory" November 14, 2024 4.0 There is a perfect inventory from start to finish and with a more organized workflow thus allowing to have a complete follow-up of each product Pros The management that can be obtained with for inventories is wonderful because it has allowed me to have exact control from the beginning to the end of each product, it has improved my workflow style to be more organized and to have specific reports on time. From start to finish I can track the items with the precise stock to keep a perfect inventory Cons I don't dislike it at all, it has been correct in the operation providing a good service Review Source LS Lisa S. Owner Retail Used the software for: Less than 6 months ### "Great for small business" February 6, 2025 4.0 I really enjoy using . My small business grew to the point I knew I needed a solution to help track all of my products. I found Zoho and have been very happy. Pros I like the simplicity of Zoho. I needed a solution but I didn't need a bunch of features I would never use. I like the ease of use and it works very well. Cons I have no cons at this time but I can potentially see issues arise as my business grows and I add new product lines but for my small business I have no complaints. Review Source DM Dakota M. Operations Manager Facilities Services Used the software for: 1-2 years ### "VERY USEFUL" October 3, 2024 5.0 It’s a super great tool! I wouldn’t use any other tool Pros I like that I’m able to keep up with all of our new products and it’s all nice and organized! Cons It’s a little tough to learn when you are learning on your own how to use it Review Source DR Darren R. Director Computer & Network Security Used the software for: 1-2 years ### "Stock Control how it should be " October 16, 2023 5.0 Stock consistency between what is sold in store and what is sold online has been excellent and the general operation is both efficient and easy. Pros We love the integration and module aspects. The modules all fit together allowing full integration. With this comes the ease of stock control and order management both online and offline. No complicated app integrations or stock drift. it just works. Cons Search facility has an issue you can not always locate an item just by keyword and have to enter the full name. With thousands of products this is not always possible. Review Source GS Gregory S. Pressident Furniture Used the software for: 2+ years ### "Shopify users, beware of Zoho!" January 23, 2021 1.0 Impossible to contact the dev team, even by email, which would have saved me two years of lost development time on my end. There is not even an effective communication channel between Customer Support and their own development team. It's one of those "I.T. doesn't talk to inferior beings" outfits. You know the type. Low integrity: If you make a mistake and misguide a paying customer, accept responsibility and issue a refund. It's the very least they could have done. Pros On paper, Zoho had all the flexibility and scalability we were looking for, but it turns out that it is incompatible with a Shopify store that has more than a few months of data. It won't import the data. This is not a misunderstanding and there is no workaround. Details below. Cons We bought it to be our CRM and Inventory Management System for our Shopify office furniture store. On installation, it would only import the last two months of transactions from Shopify. That's a disaster. For all of our regular customers, they'd have two accounts and we'd have to look in both places to find a past order, not to mention re-creating all of their account data by hand in the new system if they hadn't purchased in the last two months, and we'd have no idea what their lifetime value was. Zoho support was sure I had done something wrong. It took weeks for them to decide that Shopify was the problem. They told me Shopify was blocking the export of the data. So I called Shopify. They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them! Over a period of weeks, I tried to get to the right department to tell the install team or dev team about this, and no one seemed to know what I was talking about. They kept insisting it was a Shopify problem. A support rep got back to me a few months later and said the limitation had actually been built into Zoho and it would be fixed in the next version update. So, foolishly, I kept paying. I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I couldn't have a refund even though I was waiting for them to fix what they told me they would fix, and had never used the product. Reason for choosing Zoho Inventory Low entry price and scalability, with robust feature set, but never used it because it just can't work with an existing Shopify store that has more than a few months of history to import. Review Source EY Ellen Y. COO Retail Used the software for: 2+ years ### "Great for Inventory!" February 17, 2022 4.0 The customer service is fairly decent ... they are hard to connect with sometimes being that they are all based in India and I'm in North America. Pros I like the detailed invoices, the ability to run all sorts of reports and the capability of doing invoicing/inventory etc all in one program. Cons Ok .. here is the biggest con for this product. It doesn't automatically synch with woocommerce. I had to buy an additional 2 synch connectors to use this with my online store. you would think in this day and age that it would automatically synch, but I have to implement Kloud connector to link woo commerce to Zoho and a second one to synch it back ... at a cost of an additional $30 USD per connector per month. Gets to be costly. Reason for choosing Zoho Inventory I hadn't done enough research and basically chose it based on the comparison lists of features. Review Source VR Verified Reviewer Company Owner Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "A good inventory management platform" November 12, 2023 5.0 It is good so far- we have not long started using it but it has been extremely easy to implement! Pros This has strong core functions, is easy to use and very reliable with zero bugs or downtime after a few months in. Cons It would be good if there was more integration functionality with zoho books. Review Source JO Julio O. IT Retail Used the software for: 6-12 months ### "Overall Experience Good. Not Fully Convinced of Scalability" January 13, 2022 4.0 Overall experience is decent. We're going to start scaling it a lot more and will really test how well it performs. Pros One of the key features is the ease of set up and configuration. Customization options are also decent. The ability to operate in multiple currencies is also key. Cons The workflow for PO entry, sales order entry and their relationship can be cumbersome and may not necessarily scale well. There are options for bulk import, but with limitations. Pricing on one section of their site when you are starting a trial shows one price. When you are converting from the trial, it shows a different price. This is misleading. Multi-warehouse option is not available in the free version Review Source VR Verified Reviewer CEO Tobacco Used the software for: 2+ years ### "Great App" April 9, 2023 5.0 Pros Easy to use, very versatile, it has become seamlessly essential to our business Cons Customer service is a bit slow and clunky Review Source JF Julie F. Vice-présidente Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Simple but well good" September 19, 2023 4.0 Pros The functions are easy to use and to deal with! Its worth it. Cons The only thing is if we scan some product for an order we cant scan twice Review Source OL Ola L. Cloud Engineer Information Technology and Services Used the software for: 2+ years ### "A great tool to keep track of your inventory" May 31, 2023 5.0 It invaluable if you are handling orders with multiple warehouses. Pros It's an easy to use product in the Zoho universe of applications. We only use Inventory, but there are many to choose from. We use it to keep track of inventory, orders and stock levels . Cons Can't really think of any negative things. It does what it's suppose to do. Review Source KC Kelly C. Owner Apparel & Fashion Used the software for: 1-2 years ### "Best I've Found" July 6, 2019 5.0 Prior to using Zoho I had never kept track of my expenses aside from the cost of the inventory itself. With Zoho Books, I've been able to keep track of my intangibles as well as physical inventory. Pros I have tried out so many different accounting software apps, and this is the one I've found works the best for me. I have a very small business, just me, and the revenue is still pretty low. So it is such a relief that my entire budget doesn't have to go to monthly fees, and that I didn't have to take the time to build my own. So many great features, and the developers are constantly adding new things, (that you can vote on!). I've only had to contact customer service a few times, but the times I have, they have been very personable and patient. Cons My only feature that I really need is that I need to be able to delete custom fields even after I've used them. I've added some fields that were later added by the developers, and that means that even though I'm not using them anymore, that's one custom field slot used up. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.