# Zoho Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zoho Inventory the right Inventory Control solution for you? Explore 415 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/146241/Zoho-Inventory/reviews --- Zoho Inventory 4.5 (415) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Zoho Inventory Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews CT Clara T AccountantTelecommunications, 11 - 50 employeesUsed the software for: More than 2 years. “I like the tight integration of Zoho Inventory with the accounting software I use, allowing me to keep my stock and financial records synced up.“ April 11, 2025 LG Leonard G Pharmacy TechnicianHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “Bugs issues sometimes which may finds annoying“ December 22, 2025 JL Janne L Finance and CommerceLeisure, Travel & Tourism, 10,001+ employeesUsed the software for: 1-2 years. “It greatly improved management because you can have a more organized process that also makes it easier to keep track of detailed transactions without losing information.“ April 11, 2025 LG Leonard G Pharmacy TechnicianHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “Poor security system.“ December 22, 2025 JM Jason M OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “I liked the easy integrations inside the Zoho ecosystem, to create reporting, to pull out delivery slips, and all that stored in the right place.“ April 30, 2025 Pariss G OperationsMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “Doesn't allow me to remove features I don't need which leads to clutter.“ October 8, 2024 KC Keleigh C EstheticianCosmetics, Self-employedUsed the software for: Less than 6 months. “I like that they offer a free plan as well as reasonably priced plans, making it more accessible to small businesses“ June 8, 2025 Harsh V CEOBuilding Materials, 2 - 10 employeesUsed the software for: Less than 6 months. “Being a web based CRM, the customization is a bit less than I would have liked.“ July 22, 2024 ## Showing most helpful reviews Showing 1-25 of 415 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Erik S. CEO Logistics and Supply Chain Used the software for: 6-12 months ### "Zoho Inventory Review." January 8, 2025 5.0 I believe is one of the leading inventory program on the market. Nothing is perfect but they are the closest to being a perfect program. Pros is a user friendly product that is easy to set up and use. The product allows you to provide a custom link for your clients to review live inventory as well. Cons There is a little issue when needing to update inventory levels it will not keep track on the dates and time if it was increased or decreased from what it was previously to ensure that their are no issues or to detect were the issue started from. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Zoho Inventory The program overall was the best and leading the industry. Review Source PP Paloma P. Communications Manager Sports Used the software for: 2+ years ### "Effective software for inventory management." November 27, 2025 4.0 is a great software. It has given us a centralised view of our inventories and enabled us to maintain optimum stock levels. The software is easy to use and has quality customer support services. Pros The product is very effective for inventory management and order tracking. Software ease of use and adaptability. Integration of the software with other systems such as Shopify, Zoho Books and Zoho CRM is seamless. Cons The software is very intact. We have not experienced notable flaws during deployment and implementation. Switched from [Flowspace](https://www.capterra.com/p/210343/Flowspace/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/) The main reason for switching to is because we wanted an all in one inventory management tool. Review Source JU Joy U. Director Facilities Services Used the software for: 2+ years ### "Love Zoho Inventory" April 16, 2026 5.0 Works for me. Pros It works great for us for order management. We have never had issues with security and it's a good value for our money. It also seems easy to learn as I have had to hire a new inventory personal recently and they had no trouble learning the tool. Cons I am considering using it for invoicing as well but still working out the kinks. Review Source NN Nick N. Owner Textiles Used the software for: 6-12 months ### "Not very satisfying " May 13, 2025 3.0 Pros The layout is pretty nice once you get used to it, and I can push orders to shipping fast, which used to take me forever before. Cons The interface feels a bit slow or clunky, like I need 3 clicks to do 1 thing. And the setup took me a bit cause there’s a lot of settings, but once it’s done it’s solid. Review Source Amber L. Owner Consumer Goods Used the software for: Less than 6 months ### "Reliable and cost effective" February 5, 2026 4.0 I'm someone who values customizable, simple software, and Zoho feels a bit too data-heavy. It has a very digital, clinical interface and lacks the creative feel of some newer, design-focused inventory apps, but it makes up for it in raw reliability. Pros is cost effective, reliable, and if you're already using Zoho Books, they integrate perfectly. Cons has monthly order limits, and it's not an easy process to integrate accounting software other than Zoho Books. Review Source CT Clara T. Accountant Telecommunications Used the software for: 2+ years ### "Great tool as a inventory tracker." April 11, 2025 5.0 It has simplified my work at Leader Sat Africa by automating the update of inventory, consequently saving me hours of trying to reconcile manually on a monthly basis. Pros I like the tight integration of with the accounting software I use, allowing me to keep my stock and financial records synced up. Cons I think the reporting features are a little limited needing to customize reports for different needs requires a little more effort than I’d like. Switched from [Google Keep](https://www.capterra.com/p/233847/Google-Keep/) Feature are very much less as per my requirements. Review Source ES Ehsan S. Production Manager Apparel & Fashion Used the software for: 2+ years ### "Central orders, shipping, and marketplaces management." September 12, 2025 4.0 Fulfillment and purchase planning were managed from a unified view, backorders were addressed consistently, and shipment notifications were communicated to customers sooner, which reduced follow-ups and allowed production to stay in step without needing to perform a scramble for labels or stock. Pros Order processes link quotes, sales, packaging, and shipping together in one location, with security roles and audit logs, while marketplace and cart integrations cut down on manual entry, and reporting identifies trends to inform reordering points and avoid stockouts during peak periods. Cons Ramp time is correct for simulating bundles, warehouses, and products, and cron sync or template quirks hinder teams when marketplace listing optimization and custom shipping document optimization are done in hectic cycles. Review Source Lisa P. content marketing writer Retail Used the software for: Less than 6 months ### "Multi-channel inventory management made simple!" May 26, 2025 5.0 Super easy to implement. Was necessary because we were using different sales channels, so it was important to find something reasonably priced, and easy for our whole team. Pros The Dashboard. Super visual, simple and clean design. not only basic information, but additional (and needed information) without worrying about complicated charts or the need for analysis. Cons I actually feel that it simplified our operations and and met our needs. I actually don't have any negative feedback. Review Source MA Moath A. Operations Manager Construction Used the software for: 2+ years ### "Zoho inventory allows us to track tools between several sites." July 2, 2025 5.0 See and know what gear we already owned, avoid over purchasing; super helpful when passing gear between jobs and working in multiple locations. Pros helps you easily track the availability of equipment, move them across projects, and create purchase orders for new tools. Barcode scanning has been a savior in terms of reducing manual entry errors. Cons We had to go through some workarounds at first to integrate with our accounting software. And it could offer more offline support in the mobile app. Review Source LG Leonard G. Pharmacy Technician Hospital & Health Care Used the software for: 1-2 years ### "Zoho inventory a nice app" December 22, 2025 5.0 is a fantastic inventory management app for me ever since I have been using it. I always enjoy there beautiful features. Pros \- It has an easy learning curve - Beautiful order management - Great reporting system - The pricing is competitive with a free plan - Accurate shipping and fulfillment Cons \- Bugs issues sometimes which may finds annoying - Its limited customization - Poor security system. Review Source BP Balamurugan P. Director Retail Used the software for: 2+ years ### "Zoho Inventory - good and can improve " December 6, 2022 4.0 Pros Ease of use and easy integration with Zoho commerce Cons There is always an issue with inventory count. Whenever an item is updated in the sales order after closing, it doesn’t reflect correctly Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Inventory Initially we got this as an independent module which came along with books then later all these were made into separate modules Review Source KR Katherine R. CEO Apparel & Fashion Used the software for: 6-12 months ### "Good Inventory App" April 21, 2025 4.0 I really like Zoho in the beginning of my e-commerce journey as a new entrepreneu Pros Zoho is easy to use as a new e-commerce entrepreneur Cons It is easy to use, it has good shipping integrations Review Source CTAS Cornelius Tian Andi S. Owner Farming Used the software for: Less than 6 months ### "Zoho Inventory" April 6, 2025 5.0 Pros Easy to manage in and out of the inventory Cons Sometimes it lagging when I want to access the current stock Review Source CM Connie M. Project administrator Construction Used the software for: I used a free trial ### "Not for me" October 3, 2024 4.0 Not for me. There are other products that suit me better Pros I’m not really liking this product. Not enough tools for me Cons Not easy to navigate for me. Had a hard time getting where I wanted to go Review Source VR Verified Reviewer CEO Building Materials Used the software for: Less than 6 months ### "A web version of MASS 500, with tons of features. " July 22, 2024 5.0 Has been exceptional. Customer service is great, and helpful. Pros If you have ever used Mass 500 or similar systems, this will be a breeze to use. I do find that for my use the customization is a bit difficult, but for the most part, its able to do everything I need to run business day to day. Has multi user control, has new history tracking, last purchase price, inventory inquiry, and even has support for business in SQFT, LFT. I am happy that i got to find this before i went other routes. The cost was also much lower than any other system I had tested. Cons Being a web based CRM, the customization is a bit less than I would have liked. Especially how the documents look, or ease of finding profit margin by the invoice, or item level, but i hope someone at ZOHO is looking into this. Alternatives considered [Sage CRM](https://www.capterra.com/p/227247/Sage-CRM/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Pipeliner CRM](https://www.capterra.com/p/125911/Pipeliner-CRM/) Reason for choosing Zoho Inventory Price, and customer service. Review Source DR Darren R. Director Computer & Network Security Used the software for: 1-2 years ### "Stock Control how it should be " October 16, 2023 5.0 Stock consistency between what is sold in store and what is sold online has been excellent and the general operation is both efficient and easy. Pros We love the integration and module aspects. The modules all fit together allowing full integration. With this comes the ease of stock control and order management both online and offline. No complicated app integrations or stock drift. it just works. Cons Search facility has an issue you can not always locate an item just by keyword and have to enter the full name. With thousands of products this is not always possible. Review Source VR Verified Reviewer Instructional Technologist Hospital & Health Care Used the software for: 1-2 years ### "Excellent Choice for Inventory Software" July 13, 2022 4.0 We use to manage our medical simulation lab at my university. It's an actually pretty complex inventory to manage, but ZI handles it great! Pros My favorite part of is the customer service. They are on the ball whenever I have issues. I get immediate response each time I have a question. If they don't know the answer, I'm kept in the loop with updates until my issue has been resolved! I also like that all of my vendor contacts are accessible in one place. Finally, the mobile app is surprisingly in depth and capable. I can track orders, inventory, recent activity, etc. Cons Honestly, I don't have many complaints. If I were to think of my top one (which isn't a huge issue) is that multiple layers of approval for receiving products can be a bit confusing. Review Source VR Verified Reviewer Owner Cosmetics Used the software for: 1-2 years ### "Easy setup and cost effective" January 14, 2024 4.0 Pros Zoho helps me keep track of my inventory levels and valuation, is easy to use, and was incredibly easy to setup and deploy. Cons I wish that there were customizable fields available on the item records, and reporting could be more comprehensive and customizable. Review Source LB Liliana B. Cloud Solution Specialist Computer Software Used the software for: 2+ years ### "Good value for money - best works for small businesses" April 19, 2023 4.0 Easy to track inventory, reporting is quite clear and straight forward Pros Ease of use and the customer support are very efficient. Cons Some basic features like average cost of an item not possible to have it displayed with users of an organization other than Admins. Alternatives considered [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/) Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) is more reliable than Sage Review Source MM Marius M. Director Retail Used the software for: Less than 6 months ### "Amazing order and product management suite" January 4, 2024 5.0 Very happy with Zoho, one of the best things about it is that it can seamlessly integrate other modules as well such as Zoho Books, and Zoho Analytics, which all help to make more useful. Pros Zoho allows for a lot of customisation as to what data you can store for orders and products. It has amazing flexibility with custom fields, that allows us to achieve exactly what we want. Also, it has a lot built in automation tools, which are extremely helpful. All of that for a price, that is reasonable and cheap compared to alternatives. Cons Because Zoho is such an extensive suite of tools, it is a little overwhelming to set up in the start. That being said, once its up and running it is really good. Reason for choosing Zoho Inventory No other service offers such a good price for the same amount of functionality. Review Source AA Abid A. Group Head of Finance Food & Beverages Used the software for: Less than 6 months ### "Zoho Inventory for Trading business and Manufacturing concerns" June 24, 2019 4.0 Though I am still exploring but the best part was ease of use and instant impact on inventory management. Pros 1- Its best for the Trading business. 2- The best thing is the ease of use. you don't have to be an accountant or a professional inventory manager to understand this software. 3- It is real-time. You don't have to wait for a department or server to process the command so that the information gets reflected. 4- Any prior period adjustment of cost or quantity, automatically adjust the costing and all the other accounts. 5- The best feature of Zoho is availability of customer service 24/7 6- For bulk data, you don't have to key in one by one. You just have to arrange the whole data in a specific format and upload it. 7- Composite items is the Bill of Material, which is gives you the option of calculating variances. 8- If you want to add an extra material, other than what is defined in the standard formula, you can do that. 9- The warehouse option helps you to keep track of inventory in each warehouse. While invoicing your customer, you can select the specific warehouse. 10- It is very well integrated with the ZOHO Books. 11- The Taxes can also be handled easily through Inventory module Cons 1- For large organizations where multiple levels of warehouses exist and they require different approvals before issuance and receiving of materials or products, doesn't seems to provide that functionality. 2- You cannot print delivery notes on ZOHO Inventory, for that you have to go to ZOHO Books. 3- If you want to receive a product on multiple purchase orders together, you cannot. You have to receive the product of one purchase order at a time. 4- You can specify a purchase or sales price of a product but you cannot specify that as per the supplier of customer. Review Source JW Joel W. Program Manager Environmental Services Used the software for: 1-2 years ### "Inventory made easy with Zoho Inventory" February 16, 2024 5.0 The best software for inventory management. Pros The software is easy to use with a lot of automation hence making complex processes easy to carry out. Cons I like everything about the software although the price is quite high. Review Source Mantosh K. Team Lead Computer Software Used the software for: Less than 6 months ### "Simplify your inventory with ZOHO" November 26, 2022 4.0 Easy way to set up and use. it has a very nice interface. Mobile apps are very usefull. Pros I liked the dashboard was organized. It helps us to see all activity. Cons The search functionality could be better for search items. Reason for choosing Zoho Inventory Less expensive than the other product. and it is easy to use. Review Source BA Brandi A. Owner Cosmetics Used the software for: Less than 6 months ### "Zoho inventory" July 16, 2023 5.0 My overall experience has been pleasant using . I continue to use their product today. Pros The features I like and use the most on are the inventory management and the order fullfillment features. It is easy to use. Cons I don't think there is anything about that I don't like. I still use their products today. Review Source AO Anthony O. Owner Consumer Services Used the software for: Less than 6 months ### "Customizable to fit our business needs" August 23, 2021 5.0 Pros We love the fact that this product is so customizable due to the nature of our business. We do not run a typical wholesale business, rather more like consignment and the ease of tracking each customers inventory as well as our own warehouse inventory with Zoho has made our account managers job much easier. Cons It would be nice for the separate sales orders to merge to give a complete inventory of each customer, but it still works well. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.